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The Something Blue Shoppe

Hartselle , AL
CONTACT US
CONTACT US

LOCATION

224 Main Street W
Hartselle, AL US 35640 (map)

PHONE

256-773-4956

WEBSITE

View website
Please let this vendor know that you found them on the WeddingWire Network.

ABOUT US

The Something Blue Shoppe is Alabama's oldest full service bridal salon, now serving a 3rd generation of brides. Located in historic Hartselle, Alabama, in the heart of the Tennessee... Read more
The Something Blue Shoppe is Alabama's oldest full service bridal salon, now serving a 3rd generation of brides. Located in historic Hartselle, Alabama, in the heart of the Tennessee Valley, Something Blue has something for every bride, no matter her style or budget. The thing that makes The Something Blue Shoppe so very special is the staff. The trained bridal consultants care. They want every bride to have their perfect gown and will lister to her wishes and desires and work deligently to find that gown.



Call to learn about our Royal Blue Bridal Appointment, for the bride who wants the ultimate shopping experience. Read less
Dress & Attire

PHOTOS

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INFO FOR DRESS & ATTIRE

Who do you provide services for?
Bride, Bridesmaids, Father of the Bride, Father of the Groom, Flower Girls, Groom, Groomsmen, Mother of the Bride, Mother of the Groom, Ring Bearers
What accessories do you provide?
Garters, Hair Accessories, Jewelry, Shoes, Undergarments, Veils

REVIEWS

4.4
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4.4/5.0
4.5/5.0
4.5/5.0
4.3/5.0
4.4/5.0
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David & Karen
Wedding:
7/3/2014
5.0/5.0
We really enjoyed our experience at the Something Blue Shoppe and highly recommend them. We went in with what we thought was an unrealistic budget but they cheerfully went to work and our daughter bought a beautiful dress within her budget.
Services Used: Dress & Attire
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Anonymous
Wedding:
Recently Married
5.0/5.0
The something blue shoppe makes the dress shopping experience exactly what it should be - all about the bride! They were so kind to work with my limited budget and find my perfect dress. Wonderful store!!
Services Used: Dress & Attire
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Jen
Wedding:
5/17/2014
5.0/5.0
I tried on probably a hundred wedding dresses, and found the most beautiful, perfect one at a reasonalbe price at Something Blue. The were professional and friendly, and I cannot recommend them enough! Also, their alterations person is amazing!!!!
Services Used: Dress & Attire
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Private User
Wedding:
5/17/2014
5.0/5.0
Wonderfully helpful employees and beautiful dresses. The Something Blue Shoppe has the selection of a big city dress shoppe without the ridiculously overpriced dresses and snooty attitudes. They are so helpful and kind.
Services Used: Dress & Attire
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Jenna
Wedding:
4/26/2014
5.0/5.0
This was the second place I went to try on dresses and it was different than any other bridal store I've been in. They are so friendly! It seems that warmth doesn't abound in the bridal attire community. But does at Something Blue! Everyone I encountered was so helpful, they remembered my name, and they seemed like they genuinely wanted to get to know my mom and me. The alterations weren't exactly perfect the first time and I was leaving the next day. They had the adjustments made within a couple of hours! TJ was so great to work with. He even searched for a pair of earrings on his own time. He told me honestly (but kindly) what made my body look great and what I should avoid. He was gentle with the criticism and it really helped guide me toward my best style. I felt absolutely gorgeous in my dress and accessories and I needed that guidance to get there. My full-lace dream dress with a train, my veil, custom headpiece, earrings, and shoes came to around $2000 all together! VERY affordable!
Services Used: Dress & Attire
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Kaleigh
Wedding:
3/22/2014
5.0/5.0
Finding my dress and veil at The Something Blue Shoppe was such a fun experience! They were absolutely packed the day that I went, but they did everything to make it the most perfect experience! I can't wait to go back to get my dress and be there for the fitting!
Services Used: Dress & Attire
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Christina
Wedding:
3/22/2014
5.0/5.0
Amazing to work with and they have beautiful dresses!! They made finding a wedding dress easy and affordable!
Services Used: Dress & Attire
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Kendall
Wedding:
10/5/2013
5.0/5.0
During my wedding dress search I went to 6 different dress shops. None of them compared to something blue shoppe! The women there are fantastic, professional, sweet, and cared about what I looked like & how I felt in my dress. The store lay out is so much better than any other as well. It felt like a personalized experience. The dress I purchased was AMAZING! I love this shop and have AND will recommend it to any bride:-)
Services Used: Dress & Attire
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Anonymous
Wedding:
Recently Married
5.0/5.0
It was the best part of planning my wedding. The staff at The Something Blue Shoppe are terrific and the selection is great.
Services Used: Dress & Attire
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Meredith
Wedding:
5/25/2013
5.0/5.0
I ordered my wedding dress and bridesmaids dresses from Something Blue. They have been absolutely wonderful! I actually chose my wedding dress before I ended up at Something Blue, so I didn't go through the trying on process, but everyone I've seen there seems to really enjoy the experience. Everyone who works there that I've spoken to are so sweet and willing to help. All but one of my bridesmaids were out of town so I was nervous about getting all their dresses ordered, but they worked with each of the girls to make sure they were getting the right size for their measurements and that dresses were ordered in the right amount of time. Everything came in right on time and fit everyone almost perfect! I'm so grateful to have had such a reliable source for our dresses and I would highly recommend them to new brides and bridesmaids.
Services Used: Dress & Attire
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Anonymous
Wedding:
1+ year ago
5.0/5.0
The staff at Something Blue were sweet and very personable! They made you feel like a true princess and got genuinely excited when you did. They also had a great selection to chose from!
Services Used: Dress & Attire
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Crazyhrse29
Wedding:
9/21/2012
5.0/5.0
My consultant Christal was amazing she helped me find the perfect dress for my beach wedding. I could not be happier with my purchase! Thank you Christal for your patience and guidance.
Services Used: Dress & Attire
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Tiffany
Wedding:
7/14/2012
5.0/5.0
The ladies over at the Something Blue Shoppe in Hartselle were a pleasure to work with! I found my dress on the first visit there! Cristal was there at every visit and was a biiiiig help everytime! She made me feel special and is very pleasant to work with. They always keep fresh cookies and lemonade for the customers :) . I even purchased my shoes from them. My shoes were absolutely GORGEOUS! They were pink and covered in swarovski crystals! I definitely felt and looked like a princess on my wedding day. I would highly recommend them, they gave excellent customer service everytime!
Services Used: Dress & Attire
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Anonymous
Wedding:
2+ years ago
5.0/5.0
They have a wide and beautiful selection of dresses!! They are very patient and let you try on as many dresses as you would like. Their prices are very reasonable and affordable. Robin my consultant and she was wonderful! I showed her several pictures of dresses I liked and she was able to distinguish what style of dress I loved. (I showed these pictures at different bridal shop and their consultant said wow you have a lot of pictures go ahead and look for yourself) I was really pleased and able to find my dream dress there! What is even more special is this is the same place my mom got her dress and my sister just got her wedding dress there too!!
Services Used: Dress & Attire
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Elryan915
Wedding:
4/14/2012
5.0/5.0
The staff was wonderful and very helpful!
Services Used: Dress & Attire
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Dewdesigns
Wedding:
3/31/2012
5.0/5.0
We got my wedding dress, hair piece, shoes, and my mom's dress here. They were so great work with and were so nice and helpful when we were there. I took in some pictures of dresses I liked and the consultant who helped us pulled some dresses similar but also let us look through the dresses and pull any others I liked. If I had it all to do over again I would look there again. They made my wedding dress shopping experience a fun and exciting time, as it should be. I found the dress of my dreams!
Services Used: Dress & Attire
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cwishik
Wedding:
2/11/2012
5.0/5.0
The Something Blue Shoppe was so wonderful and helpful throughtout the entire dress search, find and alter process. Weeks after ordering my dress, we found out the design had been discontinued. Something Blue was so dedicated to helping me find the best alternative. Thanks to the miracle work of the bridal gown alterations expert, I was able to wear the dress chosen first and felt gorgeous on my wedding day. Thank you Something Blue!
Services Used: Dress & Attire
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Laura
Wedding:
5/28/2011
5.0/5.0
LOVE the ladies at the Something Blue Shoppe! I have gotten all of my formal gowns at this little store, and I knew this was the place to go for my wedding dress. I got a 15% off discount on my beautiful Pronovias gown, and I got a discount on invitations ordered through them! Couldn't have been happier with their service!
Services Used: Dress & Attire
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cmyoung1
Wedding:
5/7/2011
5.0/5.0
Melanie at Something Blue helped me with my bridal gown. Melanie picked out several dresses for me to try on ; the first one I tried on was the one I chose. The fit was perfect, and the only alterations needed was to add the sleeves to my dress. I ordered my dress in October and did not expect it to come in until March--they receieved my dress in January much to my surprise. Since the dress came far before my wedding date, they held my dress at the store so nothing would happen to it--I really appreciated that service they provide to brides. Thanks!
Services Used: Dress & Attire
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MYRecker
Wedding:
12/2/2010
5.0/5.0
I found the perfect wedding dress at this little shoppe in Hartselle. I had no idea that they would have such a wonderful selection of dresses and prices. I was very pleasantly surprised. The staff was quite helpful. The seamstress did an absolutely Fantastic job, from my understanding, she does nothing but wedding dresses.

I would highly recommend this shop for any bride who hasn't found the perfect dress yet!

My only negative is that the hair pieces can be rather pricey.
Services Used: Dress & Attire
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Ellie
Wedding:
6/12/2010
5.0/5.0
My appointment was centered around what I dreamed of and what looked perfect on me. I found my dress very quickly, went around to several other shops to make sure I wasn't being too hasty, and finally decided that the dress and the store were the most perfect choices in the southeast. I recommend this shop for all brides in the area!
Services Used: Dress & Attire
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Lara
Wedding:
6/5/2010
5.0/5.0
The Something Blue Shoppe was so wonderful! They made me feel so welcome and made sure that everything I need was there and on time. I will go back there for all formal gowns from now on.
Services Used: Dress & Attire
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laadams01
Wedding:
5/22/2010
5.0/5.0
Large selection of dresses and veils. Excellent help with selected dress. Great expereince. I purchased Casablanca 1900. So beautiful!!!
Services Used: Dress & Attire
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sgl
Wedding:
4/10/2010
5.0/5.0
I purchased my mother of the bride dress at The Something Blue Shoppe. The day I decided to go shopping, the designer, Jose, was there from Sarah Danielle. He helped me with finding the perfect dress. I got so many compliments on my beautiful dress. I also purchased my shoes there and they looked great also.
Services Used: Dress & Attire
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The Fryes 1-10-09
Wedding:
1/10/2009
5.0/5.0
We found a wonderful selection of dresses at this location. Everything from the dress to the customer service was wonderful.
Services Used: Dress & Attire
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holly
Wedding:
10/4/2008
5.0/5.0
Everyone at The Something Blue Shoppe was very helpful. I had a very hard time picking the perfect dress, but the something blue shoppe had a great selection.
Services Used: Dress & Attire
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persephone1881
Wedding:
9/25/2004
5.0/5.0
The staff and service were wonderful. The woman who helped me remembered me by name the 2nd time I went back which was several months after my first visit. The alterations they did on my dress were wonderful and I would recommend this shop to anyone.
Services Used: Dress & Attire
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Lauren
Wedding:
10/28/2006
5.0/5.0
Wonderful experience! By far the easiest part of my entire wedding planning process. I love that they don't require an appointment - you can come whenever it's most convenient for you and they don't set a time limit or a limit on how many dresses you can try on. They also let you see their entire stock of dresses! There are lots of shops that only let you try on 4-5 dresses and limit the dresses you can see. I ordered my gown, veil, headpiece (which I later had turned into a beautiful bracelet by the manufacturer), shoes and invitations from them. They were beyond nice and attentive every time I was there - they made you feel like you were the only person in the shop! Everything came in on time and correctly! I have recommended this shop to everyone and will continue to do so - I now live in California and was married almost two years ago but still rave about it!
Services Used: Dress & Attire, Invitations
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hyost
Wedding:
6/28/2008
5.0/5.0
I went to The Something Blue Shoppe for all of my prom dresses and I knew as soon as I got engaged, that , that was where I would find my perfect wedding dress. They have an amazing selection and their staff is extremely helpful.
Services Used: Dress & Attire
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Anonymous
Wedding:
[Private]
4.9/5.0
Wonderful Staff, They Spent Extra Time WitH Me To Find My Dress!
Services Used: Dress & Attire
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Private User
Wedding:
4/18/2014
4.9/5.0
I was a little worried about going to the Something Blue Shoppe because my dress budget was on the lower end of the scale ($500-$700). Fortunately, they had an incredible range of dresses in all price ranges! I must have tried on 20- the lady who helped me was incredibly patient. She actually talked me out of a panic attack as I walked in. After I ordered my dress it took slightly longer than they had thought to get in it. I exchanged numerous emails with them, and they kept me updated. They were very helpful and (safely) shipped the dress to me across the country so that I could get it altered (now I have to take it back across the country to get married). Again, they were very patient with my hundreds of questions about mailing my dress. It arrived safe and sound, and it's absolutely gorgeous!

I highly recommend this shop.
Services Used: Dress & Attire
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Sonya
Wedding:
4/2/2011
4.9/5.0
The owner has a great eye for your style once she knows what you desire in a wedding dress. I described what I had in mind, and she immediately said she knew what I wanted and brought me the dress of my dreams. You are given special attention while you are in the shoppe.
Services Used: Dress & Attire
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Laura DeMaioribus
Wedding:
8/15/2009
4.9/5.0
I absolutely LOVE The Something Blue Shoppe! I looked at every store possible in Huntsville, then decided to go ahead and head out to Hartselle to look at Something Blue, and there I found the perfect dress! Both of my sisters and several friends found their wedding dresses there. They have the best selection of any shop around. I know of people that have come from Birmingham to get their wedding dress at Something Blue! Their service is great, very sweet ladies. They let you take your time trying on as many dresses as you want. When I narrowed it down to my two favorites I must have gone back and forth 5 times trying each on, and they waited patiently for me to make my decision. I got my dress, shoes, veil, headpiece, garter, and HALF OFF of my invitations here! They also have great mother of the bride and bridesmaids dresses, just not as large of a selection as brides dresses. Absolutely recommend!
Services Used: Dress & Attire
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chasity
Wedding:
5/19/2007
4.9/5.0
The dresses were amazing! It was a dream come true to find such great dresses at such great prices. They were beautiful!
Services Used: Dress & Attire
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Amanda
Wedding:
11/16/2013
4.8/5.0
Something Blue was the first place I went to look for my wedding dress and ended up being the only place I needed to go. With the help of Emily, my dress consultant, I picked out about 8 dresses to try and get an idea of what styles I liked best on me. I didn't need to pick out any more than those 8 because the perfect one was there! The seamstress did a beautiful job and was very quick at getting the dress back to me. When I had my bridal shoot, I fell out of a swing (of course I would do that!) and ripped the zipper but when I called Something Blue freaking out, they told me not to worry and to bring my dress in. The seamstress had it fixed in less than a week and they cleaned the dirt off the back and no one ever knew.
Services Used: Dress & Attire
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Anonymous
Wedding:
1+ year ago
4.8/5.0
I had a great time shopping for my dress with my mom at the Something Blue Shop. We called to see if we needed an appointment and they said "no, just come on in!" so we did, and we had a blast. The girls were all so nice, and helped me try on about 30 dresses that all had the same basic shape and idea, until I narrowed it down to the one PERFECT dress. I took my dress back there to have it sized, and it fit like a glove for the wedding day. I couldn't be anymore pleased!
Services Used: Dress & Attire
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Jennifer
Wedding:
6/2/2007
4.7/5.0
The Something Blue Shoppe has gorgeous dresses and everyone is friendly, however, we did have trouble with payments. Payments that were made were not recorded, so they tried to charge us again. They did find our payments eventually and everything ended up great.
Services Used: Dress & Attire
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Lauren
Wedding:
10/14/2011
4.7/5.0
I purchased my dress at The Something Blue Shoppe in Hartselle. The staff was both friendly and helpful. I initially worked with Emily to find a dress. She was great. Not only was she patient, but she worked hard to find dresses that suited my budget and taste. Because we planned our wedding in a little less than 5 months, I was limited on which dresses they would be able to rush to me. Luckily they were able to rush the one I decided on. I also purchased my veil from them. I was fortunate. My original idea to make my own veil fell through however they had the veil I wanted in stock and were able to deliver it to me upon purchase. The seamstress was also very friendly and able to complete my alteration in a shorter time period than most. In addition, when I called about picking up my dress a couple of days before originally scheduled, they already had it pressed and waiting! I work 6 days a week so the fact that they are open until 8:00 pm on Thursdays was a huge help! Overall, I was completely satisfied.
Services Used: Dress & Attire
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Rachel
Wedding:
4/26/2014
4.6/5.0
I had a wonderful experience at The Something Blue Shoppe. They far exceed the service and dress selection of the other dress shops I went to in Huntsville. I was able to tell the attendant what I was looking for and my budget and the first dress she pulled ended up being the dress! I also had the bridesmaids dresses purchased through Something Blue Shoppe. They were wonderful at updating me on when the dresses arrived and shipped. I highly recommend The Something Blue Shoppe. The service is wonderful!
Services Used: Dress & Attire
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Crystal
Wedding:
6/23/2007
4.5/5.0
The staff at The Something Blue Shoppe were wonderful! They were very helpful and went out their way to make things perfect!
Services Used: Dress & Attire
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AJJernigan
Wedding:
6/18/2004
4.5/5.0
I think this is probably the best place in North Alabama (or maybe the entire state!) to get a bridal dress. You can look around at all the other places in the area, but chances are, "The Dress" is going to be here. Save yourself the stress and headache and just go straight to this store. No need to shop around. (I learned that the hard way!)
Services Used: Dress & Attire
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Allison
Wedding:
6/23/2007
4.2/5.0
I got my wedding dress from here and I loved it! It was half as much as others I was looking at, but a much better quality than chain stores, such as David's Bridal. The women were very helpful and I was able to get my dress, veil, headpiece, and shoes for the wedding day. I also received half off of the invitations for buying from there. The only problem I had w/ invitations was they sent the wrong envelopes and after I called, I had the correct ones w/in a week, free of charge. I highly recommend going here for a dress or stationary. They have many different dresses and prices to choose from
Services Used: Dress & Attire, Invitations, Photography
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Christina
Wedding:
7/21/2007
4.2/5.0
The Something Blue Shop was a cute little shop. Lindsey was the girl who helped me, and she was very sweet. She helped me to try on the dresses and helped with information on slips, corsets, etc. They ordered my dress for me in the size and colour I wanted, and hemmed it for me to the right length. Overall, the pricing was a little high for dress and hemming, but the atmosphere and people were pleasant and they had the perfect dress, so price wasn't really an issue.
Services Used: Dress & Attire
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Marlow.Julia
Wedding:
5/23/2010
4.2/5.0
The Something Blue Shoppe was probably the 10th shop my Matron of Honor and I visited. We had found dresses we liked, but nothing that we loved. When we arrived at the TSBS, we were greeted and taken care of immediately. My only issue during my experience with them was when my dress arrived (7 months later) and I tried it on - it didn't fit. I was freaking out a little when a lady (who I believe was the owner / manager) came in and acted like it was nothing to worry about. She didn't seem concerned that there was a problem and even less concerned that I was worried about it. Also, no one came in with me when I put the dress on - my Matron of Honor and I had to put it on ourselves. I was a bit disappointed with the service at that point.

The lady who does the alterations was great! She doesn't actually work for TSBS, she's just their preferred seamstress. She was very timid, but did an excellent job on my dress!
Services Used: Dress & Attire
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TaraBellz
Wedding:
6/2/2001
3.9/5.0
My mom got her mother of the bride dress here and it was great.
Services Used: Dress & Attire
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Ashley
Wedding:
6/3/2007
3.7/5.0
I got my bridesmaids dresses here. All of them ended up being to big for the girls, so they all had to be altered. If you know you're a size 6 don't let them order you a size 8 or 10, get a 6!!! Overall, prices were good and they had a lot to choose from!
Services Used: Dress & Attire
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leannmulllins2011
Wedding:
9/17/2011
3.4/5.0
The something blue shop has a wonderful selection of very different bridal gowns. If you are looking for something different in your dress you should check the out. I wanted a vintage styled dress, that would also be good for a farm wedding. I bought a Pronovias dress that was covered completely in Vintage lace, The dress was breathtaking, but a little more expensive than I wanted to pay. The something blue shoppe offers a seamstress to alter your dress, but like some shops that include altering into the price of your dress they do not. I believe that the cost of having my dress altered was reasonable though. Their seamstress is not available everyday to be measured so if you have to travel to Harselle to be fitted you make want to consider this in choosing a vendor. The consultants were very professional and most were friendly. I was a bit disappointed on my wedding day however, because the consultant had told me that the boning in my dress would be supportive on its own without a strapless bra underneath. I trusted her judgement and was falling out of my dress the entire day. I loved my dress and wish i could wear it everyday, I was happy with the choice that I made in selecting my gown, and having that " Bridal moment." I do wish however that i had not listened to the store associate and had more support on my wedding day.
Services Used: Dress & Attire
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natwamblz
Wedding:
5/28/2007
2.9/5.0
Most of those ladies that work there were really rude. The only time I got good service was before I started to pay for my dress. I must say I should of had them alter the dress, but hein sight is only 20/20. They were really pushy about getting the brides maid dresses ordered, but took 3 weeks to order them. I ordered my dress in September, didn't receive it until March. The weren't that helpful. And near the time of the wedding, I was just about ready to ask for my money back.
Services Used: Dress & Attire
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Anonymous
Wedding:
1+ year ago
2.7/5.0
What can I say? My dress was gorgeous, but I definitely can't recommend them. Disorganized and unprofessional, each person will tell you something different and overall just make the process more difficult. I should have known when on my first visit, my sales assistant spent a significant amount of time trying to convince me to wear a strapless dress when I specifically told her that just wasn't an option. I understand you "don't know until you try" but I told her this wasn't about fashion, this was a modesty issue. And yet she persisted. That wasn't the only issue I had, but that's where I'll stop. Go somewhere where they take stress away, not add to your stress level.
Services Used: Dress & Attire
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srayl
Wedding:
6/19/2010
2.4/5.0
I was not completely satisfied with this shop. My dress was expensive and i paid my own money for it.. So i expected the dress to actually last. I took bridal photos and the little lifts all over the dress fell down. i took it back and they refused to fix it. in the end they ended up fixing in but on my wedding day the pleats fell out again. not even a quarter through the wedding . I was very disappointed.
Services Used: Dress & Attire
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BrittanyPraterOlson
Wedding:
4/26/2008
0.9/5.0
I did find the perfect dress at The Something Blue Shop - however, the shop ordered the wrong size and made no apologies, just “we will fix it”; in the end, my dress was gorgeous, but I didn’t know what my final dress looked like until the week of my wedding (alterations that I had to pay for, of course, approximately $200.00) – which was unnecessary stress on my part. Also, they told me when I ordered my $1200 dress that they would call me when it came in – I waited and finally called them, it was in the store. Then I ordered my $400.00 headpiece and $250.00 veil from them. The absolute only reason that I bought the $400.00 headpiece was because I was told that the particular brand that I was purchasing could be sent back to the manufacturer and be made into a piece of jewelry – free of charge. A month after my wedding, I went to send the headpiece back to the manufacturer, thinking that I would take it to the bridal shop and they would take care of things for me… because I had never talked to the manufacturer before, I thought it was the only way to go about having my headpiece turned into jewelry. I called the bridal shop to see when I should bring it in. They said they didn’t handle anything with the headpiece following the wedding and that I would have to check the manufacturer’s website for further instructions. I thought that was extremely weird and was a little upset that I was going to have to take the time and money to ship the headpiece; however I checked the manufacturer’s website for the shipping instructions only to find out that the restringing process was going to cost me at least another $100.00. I called The Something Blue Shop back, thinking this HAS to be a mistake – the absolute only reason my father allowed me to purchase the overly expensive headpiece was because we were told that at no additional charge it would be made into something I could wear on a daily basis. I was told by The Something Blue that I MUST have been mistaken, that none of their associates would have ever said that, and more excuses… I then told them that I had not been happy with the customer service I had received throughout the whole wedding process; I brought attention to all the mistakes that had been made with ordering the wrong size dress, which I was told “it is not our fault that you could not fit into the dress that we ordered you.” After being put on hold numerous times, never being told “I’m sorry”, being passed around to numerous associates, I finally just hung up for fear that I would blow a vein from being so angry! It is sad that approximately $2200.00 spent does not mean anything to The Something Blue Shop and does not warrant decent customer service.
Services Used: Dress & Attire, Jewelry
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Michelle
Wedding:
7/13/2012
0.7/5.0
I purchased my matron of honor's dress at The Something Blue Shoppe, and the only thing I was satisfied with was the dress itself. The Jasmine Bridal dress was great. The customer service, on the other hand, was not. We stood by ourselves waiting for someone to acknowledge that we were needing service for at least 15 minutes. Then once we found a dress, they encouraged me to put a $30 rush delivery on the order to ensure it arrive within seven weeks, and it did not arrive to the store until more than nine weeks after ordering.

Then when I finally was able to speak with someone over the phone to get confirmation that my dress had arrived, I told her that my mom was leaving work early to come pick the dress up. I informed her that she would be driving from 45 minutes away so depending on traffic she may be there right at 5 p.m. The clerk then rudely told me that there may not be anyone there because they "close promptly at 5 p.m., and we sometimes leave 20 to 30 minutes before then if we're not busy." Even though I told her my mom was absolutely going to be there to get the dress we had paid extra for to get in a timeframe that didn't even happen, she said it didn't matter that she was on her way. If they decided to leave early, she would have to come another day to pick up the dress. My mom ended up turning around and going back to work instead of wasting her time driving all that way to possibly not get what we paid for.

If you enjoy snobbiness and poor customer service, go to The Something Blue Shoppe. I encourage you, however, to save your time and money on something more worth it.
Services Used: Dress & Attire
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Anonymous
Wedding:
[Private]
0.0/5.0
On June 5, 2014 at 6:15p.m. I, The Bride, went to the Something Blue Shoppe with one of my bridesmaids to have her fitted because my bridal consultant informed me that they would do a price match for a Bill Levkoff dress (489)which was $220 at Madison Town & Country because at the Something Blue Shoppe it was $235. I told the young lady that was assisting me that Madison Town & Country gave me a total price of $203.83(including tax) and I stated that they DO NOT charge for shipping. The dress was originally $220 with a 15% discount for purchasing 2 or more dresses then add 9% tax with free shipping equals $203.83. For the store manager TJ free shipping was an issue because he told me that I was wrong and that Madison Town & Country does charge for shipping. I stated to him that I specifically asked that question and the lady at Madison Town & Country said NO THEY DON'T CHARGE FOR SHIPPING. TJ, the store manager, could have politely stated okay let me verify that information in the morning and I'll contact you as soon as it is verified, but instead TJ yelled at me stating that I was wrong very loudly in front of associates and customers. TJ was very unprofessional, disrespectful, overly rude in tone and has lost my business as a customer for treating me this way. I WILL NOT BE TREATED THIS WAY AND THIS COMPANY EXPECTS ME TO STAY AS A CUSTOMER!!!! I, along with others should not have to spend our hard earned money in an entity that does not respect you nor show good customer service. I am disgusted at how I was treated and understand if no one speaks up for fear of losing their job. Jobs are hard to come by nowadays but in order to keep your business thriving you must treat others especially your customers with RESPECT!!!! I asked for the owners information and the young lady that was assisting me was very hesitant but I could tell she wanted to help. The store manager TJ yelled to her that the owner would not be back for 5-6 weeks. So I said okay I will call
Services Used: Dress & Attire

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224 Main Street W, Hartselle, AL 35640 See On Map
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