130x130 sq 1370286143533 gold event in tent
(9)

The Stuart Rental Company

Milpitas , CA
CONTACT US
CONTACT US

LOCATION

3 Bay Area Locations, 454 S. Abbott Ave. (Corporate Office)
Milpitas, CA 95035 US (map)

PHONE

408-856-3232

WEBSITE

View website
Please let this vendor know that you found them on the WeddingWire Network.

ABOUT US

The Stuart Rental Company is a party and tent rental company that helps couples plan and design their weddings. We rent tables, chairs, linens, arches, candelabras, and much more. We... Read more
The Stuart Rental Company is a party and tent rental company that helps couples plan and design their weddings. We rent tables, chairs, linens, arches, candelabras, and much more. We have 4 locations in the Bay Area and love to connect with couples to help them design their perfect wedding


408-856-3232 sales@stuartrental.com http://www.stuartrental.com/ Read less
Rentals & Photobooths

PHOTOS

130x130 sq 1370285845121 white and mahogany vineyard
130x130 sq 1370284391860 0913b
130x130 sq 1370284519315 dsc06546
130x130 sq 1370284582991 wine barrel cocktail tables
130x130 sq 1370284840969 white organza pintuck
130x130 sq 1370284814308 sheer pipe and drape 2
130x130 sq 1370285242033 wedding ceremony
130x130 sq 1370285782115 champagne and victorian lil
130x130 sq 1370285879221 chocolate and sage table
130x130 sq 1370285453219 lounge furniture 1
130x130 sq 1370285495647 wine and flowers
130x130 sq 1370285550249 lace and pink table setting
130x130 sq 1370285642579 harvest table sage 1
130x130 sq 1240851707203 fronttent6
130x130 sq 1370285707017 black and white event
130x130 sq 1240851769062 villamontalvo
130x130 sq 1370285737973 verdi navy and white
130x130 sq 1240852757578 bwred

INFO FOR RENTALS & PHOTOBOOTHS

What items are available for rental?
Aisle Runners, Barware, Chair Covers, Chairs, China, Dance Floor, Decor, Flatware, Glassware, Lights, Linens, Lounge Furniture, Tables, Tent Accessories, Tents
Do you offer delivery, setup, and breakdown services?
Breakdown, Delivery, Setup

REVIEWS

4.2
out of 5.0
4.3/5.0
4.3/5.0
4.3/5.0
3.9/5.0
4.2/5.0
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Lisa
Wedding:
10/11/2014
5.0/5.0
Trish was extremely helpful with the planning of our wedding event rental. The set up crew went above and beyond to address our requests and we couldn't have been happier with the final product! Thank you Stuart Rental!
Trish was extremely helpful with the planning of our wedding event rental. The set up crew went above and beyond to Read more...
Trish was extremely helpful with the planning of our wedding event rental. The set up crew went above and beyond to address our requests and we couldn't have been happier with the final product! Thank you Stuart Rental! Read less
Services Used: Rentals & Photobooths
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Tina
Wedding:
7/10/2011
5.0/5.0
I booked Stuart rentals for 2 columns bec I was a DIY bride. They were very professional and were very pleasant to deal with, the columns looked amazing with my flowers and Im glad they were also near where I live so I didnt have to have them delivered, just picked them up!
I booked Stuart rentals for 2 columns bec I was a DIY bride. They were very professional and were very pleasant to deal Read more...
I booked Stuart rentals for 2 columns bec I was a DIY bride. They were very professional and were very pleasant to deal with, the columns looked amazing with my flowers and Im glad they were also near where I live so I didnt have to have them delivered, just picked them up! Read less
Services Used: Rentals & Photobooths
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Sarah
Wedding:
5/16/2009
5.0/5.0
Stuart Rental was wonderful! We hosted our reception at our home and they supplied us with everything we needed. We were able to rent not only dinnerware and flatware, but patio heaters and linens. Their products were high quality and their drop off and pick was timely. I would highly recommend their service.
Stuart Rental was wonderful! We hosted our reception at our home and they supplied us with everything we needed. We were Read more...
Stuart Rental was wonderful! We hosted our reception at our home and they supplied us with everything we needed. We were able to rent not only dinnerware and flatware, but patio heaters and linens. Their products were high quality and their drop off and pick was timely. I would highly recommend their service. Read less
Services Used: Rentals & Photobooths
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emmers87
Wedding:
11/14/2009
4.4/5.0
Delivery price is expensive and so are rental prices but they are comparable to any other rental place. Very nice to work with.
Delivery price is expensive and so are rental prices but they are comparable to any other rental place. Very nice to work Read more...
Delivery price is expensive and so are rental prices but they are comparable to any other rental place. Very nice to work with. Read less
Services Used: Rentals & Photobooths
Default vendor profile pic
moira
Wedding:
8/14/2010
4.3/5.0
Overall I was pleased. The agents in the office were great in working with my budget, choose beautiful colors for the linens and glasses, and figure out a way to get a dance floor into my parent's dining room. The people who set up were a little careless and tipped over a beautiful potted plant into the swimming pool, which chipped. Other than that, I have no other complaints.
Overall I was pleased. The agents in the office were great in working with my budget, choose beautiful colors for the Read more...
Overall I was pleased. The agents in the office were great in working with my budget, choose beautiful colors for the linens and glasses, and figure out a way to get a dance floor into my parent's dining room. The people who set up were a little careless and tipped over a beautiful potted plant into the swimming pool, which chipped. Other than that, I have no other complaints. Read less
Services Used: Rentals & Photobooths
Default vendor profile pic
MrsJR05302009
Wedding:
5/30/2009
4.1/5.0
Very good customer service while planning. The delivery people forgot some tables WE had to deliver back to the store. I agree with previous poster, delivery fees are crazy high and we still have to deliver their tables. We got all the table sets from them, they were really good about being flexible because I was able to pick up the napkins a day before. Quality of the napkins not so great, we had to sort them to weed our the old, stained ones we couldn't use. Other than than, great customer service, Laura Sutton was great.

I would like to add, please make sure you count all the items when they leave your sight. They wanted to charge me $300 for "lost: items 2 weeks after the wedding. Turning out that their warehouse person miss counted them, it took them another 2 weeks to research what ever happend to the lost items. Why would I want 35 used forks? I would not use them again because of that fiasco, yes they made it right but I the stress was way too much.
Very good customer service while planning. The delivery people forgot some tables WE had to deliver back to the store. I Read more...
Very good customer service while planning. The delivery people forgot some tables WE had to deliver back to the store. I agree with previous poster, delivery fees are crazy high and we still have to deliver their tables. We got all the table sets from them, they were really good about being flexible because I was able to pick up the napkins a day before. Quality of the napkins not so great, we had to sort them to weed our the old, stained ones we couldn't use. Other than than, great customer service, Laura Sutton was great.

I would like to add, please make sure you count all the items when they leave your sight. They wanted to charge me $300 for "lost: items 2 weeks after the wedding. Turning out that their warehouse person miss counted them, it took them another 2 weeks to research what ever happend to the lost items. Why would I want 35 used forks? I would not use them again because of that fiasco, yes they made it right but I the stress was way too much. Read less
Services Used: Rentals & Photobooths
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JSweetzy
Wedding:
5/10/2009
2.6/5.0
We got our runners, and arch from this company. The showroom was very impressive, and is really good for ideas. The price they charge for delivery is CRAZY. I don't know, all places probably charge that amount as well. I feel that it was ridiculous. The quality of the things we rented were fine, and the service was friendly. I just didn't like the delivery fees.
We got our runners, and arch from this company. The showroom was very impressive, and is really good for ideas. The price Read more...
We got our runners, and arch from this company. The showroom was very impressive, and is really good for ideas. The price they charge for delivery is CRAZY. I don't know, all places probably charge that amount as well. I feel that it was ridiculous. The quality of the things we rented were fine, and the service was friendly. I just didn't like the delivery fees. Read less
Services Used: Rentals & Photobooths
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Daniela
Wedding:
10/4/2014
2.5/5.0
I used Stuart Rental for my Oct wedding day. Let me start by saying what items they do have are beautiful. I rented gold/clear crackled glass chargers and tall goblet candle holders for my guest tables. However their candelabra selection is very limited and mostly silver. I had to go all the way to SF to get tall gold candelabra's for my center piece arrangements.

My biggest issue is their customer service, or lack thereof.

My biggest problem with this company is the way they handled my business the day's leading up to my wedding. 2 days before my wedding I got a call advising that the bride who had rented my candle holders prior to me had broken 3 set's of 7 that I ordered so they did not have enough to fill my order. They had purchased new ones but they would not arrive in time for my scheduled Friday pickup (My wedding was Saturday). My bridesmaid's went to pickup the available candle holders Friday morning before our rehearsal. I got another call Friday afternoon saying the new ones ordered had arrived and I needed to pick them up in the next hour before Stuart Rental's closed!! I'm the bride, it's the night before my wedding and you want me to stop the other 1001 things I'm doing to make a second trip to pickup items?
I asked if they could have their delivery team drop them off since we had already made one trip there today. The girl on the phone unsympathetically stated "nope, our delivery drivers are booked"
RULE 101 OF DOING BUSINESS: When you inconvenience a customer by not having the items they ordered months in advance because of an internal issue it's your job to fix the problem. You don't put the problem on your customer. If your delivery team is booked you juggle things around to make up for the first inconvenience, or someone else from the store delivers them. I had to send out of town guests to pickup since I was busy. This was handled so unprofessionally, very disappointed with customer service and lack of common sense. Train your employees
I used Stuart Rental for my Oct wedding day. Let me start by saying what items they do have are beautiful. I rented Read more...
I used Stuart Rental for my Oct wedding day. Let me start by saying what items they do have are beautiful. I rented gold/clear crackled glass chargers and tall goblet candle holders for my guest tables. However their candelabra selection is very limited and mostly silver. I had to go all the way to SF to get tall gold candelabra's for my center piece arrangements.

My biggest issue is their customer service, or lack thereof.

My biggest problem with this company is the way they handled my business the day's leading up to my wedding. 2 days before my wedding I got a call advising that the bride who had rented my candle holders prior to me had broken 3 set's of 7 that I ordered so they did not have enough to fill my order. They had purchased new ones but they would not arrive in time for my scheduled Friday pickup (My wedding was Saturday). My bridesmaid's went to pickup the available candle holders Friday morning before our rehearsal. I got another call Friday afternoon saying the new ones ordered had arrived and I needed to pick them up in the next hour before Stuart Rental's closed!! I'm the bride, it's the night before my wedding and you want me to stop the other 1001 things I'm doing to make a second trip to pickup items?
I asked if they could have their delivery team drop them off since we had already made one trip there today. The girl on the phone unsympathetically stated "nope, our delivery drivers are booked"
RULE 101 OF DOING BUSINESS: When you inconvenience a customer by not having the items they ordered months in advance because of an internal issue it's your job to fix the problem. You don't put the problem on your customer. If your delivery team is booked you juggle things around to make up for the first inconvenience, or someone else from the store delivers them. I had to send out of town guests to pickup since I was busy. This was handled so unprofessionally, very disappointed with customer service and lack of common sense. Train your employees Read less
Services Used: Rentals & Photobooths

MAP

 
3 Bay Area Locations, 454 S. Abbott Ave. (Corporate Office), Milpitas, CA 95035 See On Map
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Please let this vendor know that you found them on the WeddingWire Network.
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220x220 1370286143533 gold event in tent