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The Surf Club On The Sound

New Rochelle , NY

LOCATION

280 Davenport Avenue
New Rochelle, NY US 10805 (map)

PHONE

914-633-8221

WEBSITE

View website
Please let this vendor know that you found them on the WeddingWire Network.

ABOUT US

The all new Surf Club on the Sound is ready to make the memories of your special day last forever. Our catering hall is ready for all your private event needs including indoor and beach... Read more
The all new Surf Club on the Sound is ready to make the memories of your special day last forever. Our catering hall is ready for all your private event needs including indoor and beach side options.


Say I do on the beach, or celebrate your special day with a reception in one of our two ballrooms, The Penthouse and The Grand Ballroom. With stunning views of the Long Island Sound along with our gourmet menu options your guests will be talking about your wedding for years to come. Read less
Wedding Venue

PHOTOS

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INFO FOR WEDDING VENUE

When was your venue built?
25
When was your venue last renovated?
2014
Describe your venue:
Banquet Hall, Country / Golf Club
Describe the style of your venue
Classic / Traditional, Glamorous, Waterfront
What wedding services does your venue provide?
Bridal Shower, Ceremony, Engagement Party, Reception
What is the maximum capacity of your venue?
800
How many event spaces or rooms does your venue offer?
2
Does your venue offer an indoor space?
Yes
Does your venue offer a covered outdoor space?
No
Does your venue offer an uncovered outdoor space?
Yes
Does your venue have on-site accommodations?
No
What is the minimum rental fee for your venue?
0
Catering
Offered in-house, Outside vendors welcome
Is catering included in the minimum rental fee?
No
Event Coordination
Offered in-house
Is event coordination included in the minimum rental fee?
No
Event Rentals
Offered in-house
Are event rentals included in the minimum rental fee?
No
Lighting and Sound
Offered in-house
Are lighting and sound included in the minimum rental fee?
No
Linens
Offered in-house
Are linens included in the minimum rental fee?
Yes
Seating
Offered in-house
Is seating included in the minimum rental fee?
Yes
Shuttle / Transportation
Outside vendors welcome
Wedding Cake
Offered in-house
Is wedding cake included in the minimum rental fee?
Yes

REVIEWS

4.0
out of 5.0
4.2/5.0
3.7/5.0
4.0/5.0
4.1/5.0
3.7/5.0
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Adi
Wedding:
8/11/2014
5.0/5.0
My daughter was married August 14, 2014. From the very beginning of planning the wedding to the very end of the wedding, everything was perfect. The staff was helpful in every aspect and worked wonders to make my daughter's wedding beyond beautiful. A special thanks to Jamie who put up with the "stressed out mother of the bride"; to George who made sure everything ran smoothly and made last minute changes without batting an eye; and the biggest thank you to Meryl, the bridal attendant, who took care of every detail - she had a solution for everything, was on top of everything, and made my daughter feel like a princess. Everything they did allowed me to enjoy my daughter's wedding to the fullest! Thank you!!!
My daughter was married August 14, 2014. From the very beginning of planning the wedding to the very end of the wedding, Read more...
My daughter was married August 14, 2014. From the very beginning of planning the wedding to the very end of the wedding, everything was perfect. The staff was helpful in every aspect and worked wonders to make my daughter's wedding beyond beautiful. A special thanks to Jamie who put up with the "stressed out mother of the bride"; to George who made sure everything ran smoothly and made last minute changes without batting an eye; and the biggest thank you to Meryl, the bridal attendant, who took care of every detail - she had a solution for everything, was on top of everything, and made my daughter feel like a princess. Everything they did allowed me to enjoy my daughter's wedding to the fullest! Thank you!!! Read less
Services Used: Wedding Venue
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Anonymous
Wedding:
Recently Married
5.0/5.0
My husband and I had our wedding (both ceremony and reception) at Surf Club on the Sound in New Rochelle, NY. After our initial visit, we knew that it was the place for us, with its gorgeous views of the Long Island Sound and a beautiful, romantic interior. They have recently taken action to make it an even more desirable wedding venue with renovations. Rick was our banquet manager and from the beginning he made us feel comfortable and at home at Surf Club. He made sure that we were well taken care of and that all of our needs were met. Merrill, my bridal assistant went above and beyond her duties and was readily available when I needed her. The food at the Surf Club is delicious, our guests are still talking about the wide variety of choices they had during cocktail hour. Our wedding took place upstairs in the penthouse. One of the reasons we loved Surf Club was because there was a party with 350 people going on downstairs and you couldn’t even tell. Thank you so much to Rick and the wonderful staff at Surf Club for making our wedding absolutely perfect.
My husband and I had our wedding (both ceremony and reception) at Surf Club on the Sound in New Rochelle, NY. After our Read more...
My husband and I had our wedding (both ceremony and reception) at Surf Club on the Sound in New Rochelle, NY. After our initial visit, we knew that it was the place for us, with its gorgeous views of the Long Island Sound and a beautiful, romantic interior. They have recently taken action to make it an even more desirable wedding venue with renovations. Rick was our banquet manager and from the beginning he made us feel comfortable and at home at Surf Club. He made sure that we were well taken care of and that all of our needs were met. Merrill, my bridal assistant went above and beyond her duties and was readily available when I needed her. The food at the Surf Club is delicious, our guests are still talking about the wide variety of choices they had during cocktail hour. Our wedding took place upstairs in the penthouse. One of the reasons we loved Surf Club was because there was a party with 350 people going on downstairs and you couldn’t even tell. Thank you so much to Rick and the wonderful staff at Surf Club for making our wedding absolutely perfect. Read less
Services Used: Wedding Venue
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silvia
Wedding:
6/22/2014
5.0/5.0
What an amazing time we had this past weekend at our daughter wedding at the Surf Club on the Sound. From the unbelievable décor to the view , to the staff and the food. it was everything we hoped for and more. From the start, the attention was A-1. We couldn't have been happier with our choice.

All our guests were blown away and had a blast . Everyone raved about the service and how beautiful the venue was.

Thank you to Sandro, Antonio, Rick, George and Nancy at the front desk for all your patience and hard work to make this day so perfect. and Merrill our bridal attendant who was beyond anything we could have expected. She took care of the bride, the groom, the parents..... She took care of the cake topper, the cake cutter and she makes one mean wedding dress bustle!!! There wasn't anything this amazing woman didn’t do. She organized EVERYTHING. Kept everyone calm. She made sure we packed everything (including the veil!).

We cannot say enough about how professional, thoughtful and organized everyone was.
We thank you ….For keeping us calm and for trying to please us in all that we asked for.
For taking all my phone calls and answering all my questions.
For just always being there with a smile on your faces.
You have outdone yourselves with the renovations of the Surf Club. It was beautiful to begin with and now it is just spectacular!

Everything was above and beyond our expectations. Our guests were in awe of the cocktail hour, with the variety of the food, presentation and overall the TASTE. We're still getting calls from family and friends saying what an amazing time they had.

A million thanks to the entire staff at The Surf Club on the Sound. We are grateful to everyone for making our children’s special day the best day of their lives and for making it so memorable!
What an amazing time we had this past weekend at our daughter wedding at the Surf Club on the Sound. From the unbelievable Read more...
What an amazing time we had this past weekend at our daughter wedding at the Surf Club on the Sound. From the unbelievable décor to the view , to the staff and the food. it was everything we hoped for and more. From the start, the attention was A-1. We couldn't have been happier with our choice.

All our guests were blown away and had a blast . Everyone raved about the service and how beautiful the venue was.

Thank you to Sandro, Antonio, Rick, George and Nancy at the front desk for all your patience and hard work to make this day so perfect. and Merrill our bridal attendant who was beyond anything we could have expected. She took care of the bride, the groom, the parents..... She took care of the cake topper, the cake cutter and she makes one mean wedding dress bustle!!! There wasn't anything this amazing woman didn’t do. She organized EVERYTHING. Kept everyone calm. She made sure we packed everything (including the veil!).

We cannot say enough about how professional, thoughtful and organized everyone was.
We thank you ….For keeping us calm and for trying to please us in all that we asked for.
For taking all my phone calls and answering all my questions.
For just always being there with a smile on your faces.
You have outdone yourselves with the renovations of the Surf Club. It was beautiful to begin with and now it is just spectacular!

Everything was above and beyond our expectations. Our guests were in awe of the cocktail hour, with the variety of the food, presentation and overall the TASTE. We're still getting calls from family and friends saying what an amazing time they had.

A million thanks to the entire staff at The Surf Club on the Sound. We are grateful to everyone for making our children’s special day the best day of their lives and for making it so memorable! Read less
Services Used: Wedding Venue
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Marina
Wedding:
10/18/2013
5.0/5.0
We got married at the Surf Club last week and it was AMAZING!!! It was our dream wedding! We had the best experience!! From Jaime Gizzo who helped us plan it all, to Mitch our Maitre D who was a God Send to Yoanna my bridal attendant who was a perfect combination of laid back and professional to the Captain Rogerio who was a delight!! And Lisa and Linda the florists, although we had a bumpy start you guys truly did an amazing job with the church, the dias table and the center pieces. It was a romantic affair!! THANK YOU all!! My advise to future brides. Don't always listen to the reviews because you don't know whether the brides were difficult, divas, or over the top on their expectations. But at the same time, keep track of all your plans, payments, and info so that you can feel more at ease. And if you plan your wedding here ask for Jaime, Mitch, Yoanna and Rogerio. Truly outstanding serive!
We got married at the Surf Club last week and it was AMAZING!!! It was our dream wedding! We had the best experience!! Read more...
We got married at the Surf Club last week and it was AMAZING!!! It was our dream wedding! We had the best experience!! From Jaime Gizzo who helped us plan it all, to Mitch our Maitre D who was a God Send to Yoanna my bridal attendant who was a perfect combination of laid back and professional to the Captain Rogerio who was a delight!! And Lisa and Linda the florists, although we had a bumpy start you guys truly did an amazing job with the church, the dias table and the center pieces. It was a romantic affair!! THANK YOU all!! My advise to future brides. Don't always listen to the reviews because you don't know whether the brides were difficult, divas, or over the top on their expectations. But at the same time, keep track of all your plans, payments, and info so that you can feel more at ease. And if you plan your wedding here ask for Jaime, Mitch, Yoanna and Rogerio. Truly outstanding serive! Read less
Services Used: Unique Services
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Lori
Wedding:
8/10/2013
5.0/5.0
Wedding Date: August 10, 2013

I will start with the 1st day I started planning my wedding with the Surf Club I received superb attention and everybody was very attentive to details. I had two banquet managers and they were both great. I stayed in contact with the Surf Club and any questions I had I received a response back immediately from Rick and Ron. A week before the event I received a call from Jamy and a couple of days later Joe followed up in reference to my favors and etc.. The day of the wedding my wedding was flawless. My bridal attendant Rugerio was the best thing ever. He was very attentive to me, groom and the bridal party. I had the perfect wedding. I truly want to say the location, the food and staff was great. For a dream wedding, please bypass some of the negative reviews and understand that everybody's experience will be different. I live out of state and me planning this wedding over the phone and by emails, shows that a wonderful wedding can be done. The Surf Club did a outstanding job on our Wedding. Thank You Surf Club for a job Well Done.
Wedding Date: August 10, 2013

I will start with the 1st day I started planning my wedding with the Surf Club I Read more...
Wedding Date: August 10, 2013

I will start with the 1st day I started planning my wedding with the Surf Club I received superb attention and everybody was very attentive to details. I had two banquet managers and they were both great. I stayed in contact with the Surf Club and any questions I had I received a response back immediately from Rick and Ron. A week before the event I received a call from Jamy and a couple of days later Joe followed up in reference to my favors and etc.. The day of the wedding my wedding was flawless. My bridal attendant Rugerio was the best thing ever. He was very attentive to me, groom and the bridal party. I had the perfect wedding. I truly want to say the location, the food and staff was great. For a dream wedding, please bypass some of the negative reviews and understand that everybody's experience will be different. I live out of state and me planning this wedding over the phone and by emails, shows that a wonderful wedding can be done. The Surf Club did a outstanding job on our Wedding. Thank You Surf Club for a job Well Done. Read less
Services Used: Wedding Venue
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Jacqueline
Wedding:
7/27/2013
5.0/5.0
I had my wedding at The Surf Club in July 2013 and it was all my dreams come true. First of all, the place is GORGEOUS. Between being on the water, the staircase in the entrance, and the room itself, you CANNOT find a more beautiful place in Westchester. During the planning stages, my main contact was Jamie and he played a large part in making this day the wedding I always imagined. He not only would talk to me when I called, but he would proactively call me to check in and see how all my other planning was going. He helped me with my menu and made all my ideas come to life. Anything I wanted, Jamie made happen.

Once we got close to the wedding date, Joe was my main contact, as he was our maitre d. He was truly awesome! He was so on top of everything before the wedding and during the wedding. If we needed something to get done during the reception, he could always be found and helped us immediately. He even suggested having sparklers for my husband and I's entrance and it was the most amazing moment ever.

During the wedding, my bridal attendant was Merril. I only hope that every bride can have someone like Merril be with them. She bustled my dress, made me eat (which is very important), and was just the nicest person. She really took care of me all night and was there for me. What a wonderful person! Loved her.

Overall, I do not have any complaints about having my wedding at The Surf Club. In fact, I highly would recommend having an event, especially a wedding, here. It was so perfect. This was due largely in part to Jamie, Joe, and Merril so I owe them a BIG thank you. I hope one of my friends or family members has their wedding at The Surf Club so I can come back!

Perfect choice for the day of your dreams!
I had my wedding at The Surf Club in July 2013 and it was all my dreams come true. First of all, the place is GORGEOUS. Read more...
I had my wedding at The Surf Club in July 2013 and it was all my dreams come true. First of all, the place is GORGEOUS. Between being on the water, the staircase in the entrance, and the room itself, you CANNOT find a more beautiful place in Westchester. During the planning stages, my main contact was Jamie and he played a large part in making this day the wedding I always imagined. He not only would talk to me when I called, but he would proactively call me to check in and see how all my other planning was going. He helped me with my menu and made all my ideas come to life. Anything I wanted, Jamie made happen.

Once we got close to the wedding date, Joe was my main contact, as he was our maitre d. He was truly awesome! He was so on top of everything before the wedding and during the wedding. If we needed something to get done during the reception, he could always be found and helped us immediately. He even suggested having sparklers for my husband and I's entrance and it was the most amazing moment ever.

During the wedding, my bridal attendant was Merril. I only hope that every bride can have someone like Merril be with them. She bustled my dress, made me eat (which is very important), and was just the nicest person. She really took care of me all night and was there for me. What a wonderful person! Loved her.

Overall, I do not have any complaints about having my wedding at The Surf Club. In fact, I highly would recommend having an event, especially a wedding, here. It was so perfect. This was due largely in part to Jamie, Joe, and Merril so I owe them a BIG thank you. I hope one of my friends or family members has their wedding at The Surf Club so I can come back!

Perfect choice for the day of your dreams! Read less
Services Used: Wedding Venue
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Diane
Wedding:
7/14/2013
5.0/5.0
If you want a beautiful wedding, with excellent food, ambiance and service, look no further. This venue may be a bit more expensive than the rest, but always remember, you get what you pay for. This was the wedding of my dreams and will be yours also.
If you want a beautiful wedding, with excellent food, ambiance and service, look no further. This venue may be a bit more Read more...
If you want a beautiful wedding, with excellent food, ambiance and service, look no further. This venue may be a bit more expensive than the rest, but always remember, you get what you pay for. This was the wedding of my dreams and will be yours also. Read less
Services Used: Wedding Venue
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Laurie
Wedding:
7/7/2013
5.0/5.0
My daughter's wedding was everything she dreamed it would be! We can't thank everyone enough, we are still getting WOW that was Amazing!! Most guests said it was the best wedding they have ever been to. I have to admit I was afraid things would not come together only because of some of the reviews we read. I now know not to believe everything you read, but mostly no matter how hard someone tries you can't please everyone! The food was hot and delicious. The cake was awesome and the flowers were over the top! We have to send our gratitude to Jaime, Lisa, Linda and JOE you were a godsend!Joe made sure everything was in order and checked with me all night! Meryl was my daughters bridal attendant, she made her feel like Queen for a day. Meryl is great at what she does and made sure everything went smoothly. I don't think we will ever stop talking about this Venue and the service that comes along with it. With sincere gratitude, the Ward and Kelly family.
My daughter's wedding was everything she dreamed it would be! We can't thank everyone enough, we are still getting WOW Read more...
My daughter's wedding was everything she dreamed it would be! We can't thank everyone enough, we are still getting WOW that was Amazing!! Most guests said it was the best wedding they have ever been to. I have to admit I was afraid things would not come together only because of some of the reviews we read. I now know not to believe everything you read, but mostly no matter how hard someone tries you can't please everyone! The food was hot and delicious. The cake was awesome and the flowers were over the top! We have to send our gratitude to Jaime, Lisa, Linda and JOE you were a godsend!Joe made sure everything was in order and checked with me all night! Meryl was my daughters bridal attendant, she made her feel like Queen for a day. Meryl is great at what she does and made sure everything went smoothly. I don't think we will ever stop talking about this Venue and the service that comes along with it. With sincere gratitude, the Ward and Kelly family. Read less
Services Used: Wedding Venue
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Christina
Wedding:
6/28/2013
5.0/5.0
My wedding ceremony and reception were at the Surf Club in New Rochelle. The venue, customer service, and food were impeccable. My husband and I were very impressed. My family and friends continue to comment on the food, especially the cocktail hour. The florist also did an amazing job. My only critique was the ceremony rehearsal was a little disorganized. But they made up for it on the day of... I totally had nothing to worry about. My vision and dreams came true with the help of The Surf Club team!
My wedding ceremony and reception were at the Surf Club in New Rochelle. The venue, customer service, and food were Read more...
My wedding ceremony and reception were at the Surf Club in New Rochelle. The venue, customer service, and food were impeccable. My husband and I were very impressed. My family and friends continue to comment on the food, especially the cocktail hour. The florist also did an amazing job. My only critique was the ceremony rehearsal was a little disorganized. But they made up for it on the day of... I totally had nothing to worry about. My vision and dreams came true with the help of The Surf Club team! Read less
Services Used: Wedding Venue
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Rachel
Wedding:
6/9/2013
5.0/5.0
Merrill and Joe from the Surf Club were AMAZING!!!!! Merrill was my bridal attendant and I could not have survived the day with out her. SHe was there from the start to the finish and I really had a fabulous day. She made sure I had everything I needed..if what I needed wasn't there she made it happen. Joe was like the surf club manager for my wedding. He also made everything run very seamless. When ever there was an issue prior to my wedding he was my go to. He also was there from the start to the finish.

Lisa from the flowers SUCKS she had a poor attitude and wasn't very helpful. If you didnt like what she had to say or disagreed with her she wasn't very nice. The trial run of my flowers went terrible, the centerpieces were a mess, they flowers looked like shit. BUT the day of my wedding the flowers were gorgeous, she made it happen in the end, but it was a very stressful situation, which no bride needs!

I would certainly have another event at the Surf Club but I would only sign a contract if I could use my own Florist!
Merrill and Joe from the Surf Club were AMAZING!!!!! Merrill was my bridal attendant and I could not have survived the day Read more...
Merrill and Joe from the Surf Club were AMAZING!!!!! Merrill was my bridal attendant and I could not have survived the day with out her. SHe was there from the start to the finish and I really had a fabulous day. She made sure I had everything I needed..if what I needed wasn't there she made it happen. Joe was like the surf club manager for my wedding. He also made everything run very seamless. When ever there was an issue prior to my wedding he was my go to. He also was there from the start to the finish.

Lisa from the flowers SUCKS she had a poor attitude and wasn't very helpful. If you didnt like what she had to say or disagreed with her she wasn't very nice. The trial run of my flowers went terrible, the centerpieces were a mess, they flowers looked like shit. BUT the day of my wedding the flowers were gorgeous, she made it happen in the end, but it was a very stressful situation, which no bride needs!

I would certainly have another event at the Surf Club but I would only sign a contract if I could use my own Florist! Read less
Services Used: Wedding Venue
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A.
Wedding:
6/1/2013
5.0/5.0
My husband and I had the wedding of our dreams at the Surf Club on June 1st! I had read reviews online that made me have my doubts after setting our date, but Jaime at the Surf Club was absolutely FANTASTIC to work with and made the planning of our wedding so easy! My husband and I had looked at about 10-15 other venues in the NJ/NY areas and nothing compared to the Surf Club.

The food was amazing, the view is amazing, the staff was amazing, and we are still hearing about what a perfect venue we chose for our wedding. When wedding guests tell you that your wedding is the best wedding that they have ever been to, you know that you made the right choice!

The day of our wedding was picture perfect. The bridal attendant was truly fantastic and made sure that we ate (yes-we actually ate at our own wedding!) and our matre d', Rick, made sure that every step of our big day went off perfectly! If you do book your wedding at the Surf Club, make sure to book the Venetian Hour because man oh man will it "WOW" you and your guests!!!

I honestly cannot say enough amazing things about this venue, the staff, the food, and beyond! I highly recommend the Surf Club to any bride and groom who are looking to have the wedding of their dreams!

**We used the Surf Club's florist for the flowers that we had at the reception. We did not do floral centerpieces, but we did have flowers on our table, on the cake, on our bird cage, and by the place cards. We had paid the bill in full in cash, and the florist has called after our wedding regarding the remaining payment for the bill (which is $0 since it was paid in full). Thank God we kept the receipt!**
My husband and I had the wedding of our dreams at the Surf Club on June 1st! I had read reviews online that made me have Read more...
My husband and I had the wedding of our dreams at the Surf Club on June 1st! I had read reviews online that made me have my doubts after setting our date, but Jaime at the Surf Club was absolutely FANTASTIC to work with and made the planning of our wedding so easy! My husband and I had looked at about 10-15 other venues in the NJ/NY areas and nothing compared to the Surf Club.

The food was amazing, the view is amazing, the staff was amazing, and we are still hearing about what a perfect venue we chose for our wedding. When wedding guests tell you that your wedding is the best wedding that they have ever been to, you know that you made the right choice!

The day of our wedding was picture perfect. The bridal attendant was truly fantastic and made sure that we ate (yes-we actually ate at our own wedding!) and our matre d', Rick, made sure that every step of our big day went off perfectly! If you do book your wedding at the Surf Club, make sure to book the Venetian Hour because man oh man will it "WOW" you and your guests!!!

I honestly cannot say enough amazing things about this venue, the staff, the food, and beyond! I highly recommend the Surf Club to any bride and groom who are looking to have the wedding of their dreams!

**We used the Surf Club's florist for the flowers that we had at the reception. We did not do floral centerpieces, but we did have flowers on our table, on the cake, on our bird cage, and by the place cards. We had paid the bill in full in cash, and the florist has called after our wedding regarding the remaining payment for the bill (which is $0 since it was paid in full). Thank God we kept the receipt!** Read less
Services Used: Wedding Venue
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Anonymous
Wedding:
1+ year ago
5.0/5.0
My wife and I had our ceremony and reception at the Surf Club on Friday, May 17th, 2013 and it was the most amazing night ever. Everything from the flowers to the food to the venue was top notch. The maitre d Joe and bridal attendant Merril were so professional and made the night run so smoothly, and I recommend requesting these 2 for your wedding night. Jaime, our sales contact, made sure everything went as we discussed, and he did not disappoint. Everything that was promised came true and he was always there to answer any questions we had along the way. Guests could not believe the Viennese dessert hour, which was filled with so many amazing desserts from milkshakes to fried oreos, sundaes, cakes, waffles, crepes, etc. We had many guests come from Canada and they could not believe the night. They are still talking about this night and how it was the most amazing wedding they have ever been to. The Surf Club is not only the most breathtaking place to get married, but their service is exceptional and their staff is amazing. I am wishing nothing more than to be able to attend another wedding at the Surf Club because our wedding night felt like a blur and went by super fast. Thank you Surf Club for making our dreams come true.
My wife and I had our ceremony and reception at the Surf Club on Friday, May 17th, 2013 and it was the most amazing night Read more...
My wife and I had our ceremony and reception at the Surf Club on Friday, May 17th, 2013 and it was the most amazing night ever. Everything from the flowers to the food to the venue was top notch. The maitre d Joe and bridal attendant Merril were so professional and made the night run so smoothly, and I recommend requesting these 2 for your wedding night. Jaime, our sales contact, made sure everything went as we discussed, and he did not disappoint. Everything that was promised came true and he was always there to answer any questions we had along the way. Guests could not believe the Viennese dessert hour, which was filled with so many amazing desserts from milkshakes to fried oreos, sundaes, cakes, waffles, crepes, etc. We had many guests come from Canada and they could not believe the night. They are still talking about this night and how it was the most amazing wedding they have ever been to. The Surf Club is not only the most breathtaking place to get married, but their service is exceptional and their staff is amazing. I am wishing nothing more than to be able to attend another wedding at the Surf Club because our wedding night felt like a blur and went by super fast. Thank you Surf Club for making our dreams come true. Read less
Services Used: Wedding Venue
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Joan
Wedding:
4/13/2013
5.0/5.0
The Surf Club is a fabulous location for a wedding or any other special event. My wedding from the planning stages until the actual day was wonderful. Jamie (our Sales contact) feels more like a friend now. He walked us through every step of the process and even became excited with us as the day drew near. The venue itself is in beautiful condition, everything is luxurious and classy. I felt like a princess and all of our guests commented on what a great location we chose. On another note, the food was spectacular! We had the most amazing cocktail hour and the Viennese hour has to be seen to be believed. In addition, the Maitre D (Joe) and Bridal Attendant (Demi) were extremely professional and super helpful.

We HIGHLY recommend the Surf Club!
The Surf Club is a fabulous location for a wedding or any other special event. My wedding from the planning stages until Read more...
The Surf Club is a fabulous location for a wedding or any other special event. My wedding from the planning stages until the actual day was wonderful. Jamie (our Sales contact) feels more like a friend now. He walked us through every step of the process and even became excited with us as the day drew near. The venue itself is in beautiful condition, everything is luxurious and classy. I felt like a princess and all of our guests commented on what a great location we chose. On another note, the food was spectacular! We had the most amazing cocktail hour and the Viennese hour has to be seen to be believed. In addition, the Maitre D (Joe) and Bridal Attendant (Demi) were extremely professional and super helpful.

We HIGHLY recommend the Surf Club! Read less
Services Used: Wedding Venue
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Mina
Wedding:
2/23/2013
5.0/5.0
FANTASTIC!!! My Fiance and I had our engagement dinner here and everything about this place was great from beginning to end. Even from the moment you drive into place, the views are stunning.
The staff took care of us, the food was excellent, the view was perfect. They went above and beyond, and overall it was amazing.
FANTASTIC!!! My Fiance and I had our engagement dinner here and everything about this place was great from beginning to Read more...
FANTASTIC!!! My Fiance and I had our engagement dinner here and everything about this place was great from beginning to end. Even from the moment you drive into place, the views are stunning.
The staff took care of us, the food was excellent, the view was perfect. They went above and beyond, and overall it was amazing. Read less
Services Used: Wedding Cake, Lighting & Decor, Wedding Venue
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Candita
Wedding:
2/14/2013
5.0/5.0
The Surf Club in New Rochelle is where you want to have your wedding, anniversary, renewal of vows, or any special occasion you wish to celebrate. My daughter's dream wedding was executed with the utmost of professionalism by their sublime staff. Each and every detail was met with accuracy, eloquence and smiles. It is evident to me that the staff of the Surf Club love what they do and each and everyone of my guest was made to feel welcome and afforded the very best of creature comforts. George, Nancy and Muriel ensured that my daughters "jitters" were handled with kid gloves. The cocktail hour and seated dinner provided for our guest the best of what New Rochelle has to offer. I give this venue a 5.0 overall rating and recommend to any perspective bride and her family the assurance that placing your special occasion in the hands of these consumate professionals will result in the most exquisite experience for all.
The Surf Club in New Rochelle is where you want to have your wedding, anniversary, renewal of vows, or any special Read more...
The Surf Club in New Rochelle is where you want to have your wedding, anniversary, renewal of vows, or any special occasion you wish to celebrate. My daughter's dream wedding was executed with the utmost of professionalism by their sublime staff. Each and every detail was met with accuracy, eloquence and smiles. It is evident to me that the staff of the Surf Club love what they do and each and everyone of my guest was made to feel welcome and afforded the very best of creature comforts. George, Nancy and Muriel ensured that my daughters "jitters" were handled with kid gloves. The cocktail hour and seated dinner provided for our guest the best of what New Rochelle has to offer. I give this venue a 5.0 overall rating and recommend to any perspective bride and her family the assurance that placing your special occasion in the hands of these consumate professionals will result in the most exquisite experience for all. Read less
Services Used: Wedding Venue
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AleenaRose
Wedding:
11/16/2012
5.0/5.0
If I could describe the Surf Club with one word it would be PHENOMENAL! From the first day we met with the Surf Club staff and all the way through the end, they mirrored the definition of quality service! We worked with George Guarnieri, who looked out for us. All promises were kept, and most of all, they were very attentive and helpful throughout the entire process. Any time I had a question they were readily available. I never left a message that was not returned! The hanging chandeliers, the beautiful staircase, the bridal suite, the ballroom with beautiful centerpieces, were all breathtaking! The fountains outside were lit, and from the second you pull into the driveway, and walk in, the feeling of "OH MY GOODNESS" comes over you. This is an absolutely STUNNING venue! Lisa, the in-house florist, did a fantastic job with the flowers! She helped us meet our budget goals and gave us many recommendations and alternative ways to save, and made us feel confident that our reception hall would be as beautiful as it was! Cocktail hour and dessert hour were both held in a beautiful glass room overlooking the water. My guests raved about the elegance of the Surf Club and the food was absolutely AMAZING! The menu had a number of different choices and George was very thorough and gave details for each item that would be served. The flexibility and choices on the menu made it very easy to please all my guests; our families were both more than satisfied! They couldn't believe the amount of food, and moreover, the quality of food that was served. The dessert hour was an experience people never have had before! I HIGHLY recommend the Surf Club with great confidence they will make your wedding an absolute dream come true. With exceptional service, communication, flexibility, delicious food, and beautiful ambience of the venue, leaves us without any complaints at all! Thank you George, and the entire Surf Club staff for making our day truly memorable!
If I could describe the Surf Club with one word it would be PHENOMENAL! From the first day we met with the Surf Club staff Read more...
If I could describe the Surf Club with one word it would be PHENOMENAL! From the first day we met with the Surf Club staff and all the way through the end, they mirrored the definition of quality service! We worked with George Guarnieri, who looked out for us. All promises were kept, and most of all, they were very attentive and helpful throughout the entire process. Any time I had a question they were readily available. I never left a message that was not returned! The hanging chandeliers, the beautiful staircase, the bridal suite, the ballroom with beautiful centerpieces, were all breathtaking! The fountains outside were lit, and from the second you pull into the driveway, and walk in, the feeling of "OH MY GOODNESS" comes over you. This is an absolutely STUNNING venue! Lisa, the in-house florist, did a fantastic job with the flowers! She helped us meet our budget goals and gave us many recommendations and alternative ways to save, and made us feel confident that our reception hall would be as beautiful as it was! Cocktail hour and dessert hour were both held in a beautiful glass room overlooking the water. My guests raved about the elegance of the Surf Club and the food was absolutely AMAZING! The menu had a number of different choices and George was very thorough and gave details for each item that would be served. The flexibility and choices on the menu made it very easy to please all my guests; our families were both more than satisfied! They couldn't believe the amount of food, and moreover, the quality of food that was served. The dessert hour was an experience people never have had before! I HIGHLY recommend the Surf Club with great confidence they will make your wedding an absolute dream come true. With exceptional service, communication, flexibility, delicious food, and beautiful ambience of the venue, leaves us without any complaints at all! Thank you George, and the entire Surf Club staff for making our day truly memorable! Read less
Services Used: Wedding Venue
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Stefanie
Wedding:
10/14/2012
5.0/5.0
I just recently had my wedding reception at the surf club.they did an amazing job.the food was delicious and all my guests were very happy! The staff was also wonderful! They were very accommodating to our requests and treated my husband and I wonderfully! They made our wedding day special and unforgettable!
I just recently had my wedding reception at the surf club.they did an amazing job.the food was delicious and all my guests Read more...
I just recently had my wedding reception at the surf club.they did an amazing job.the food was delicious and all my guests were very happy! The staff was also wonderful! They were very accommodating to our requests and treated my husband and I wonderfully! They made our wedding day special and unforgettable! Read less
Services Used: Wedding Venue
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Regina
Wedding:
9/29/2012
5.0/5.0
Surf Club is truly the venue to choose if you want ALL your dreams to come true! Surf Club helped ensure that I got everything I wanted for my wedding, they were professional and responsive to all my needs and they made my event beautiful, the food was amazing and friends and family cannot stop raving that it was the best wedding they had ever been too!
Surf Club is truly the venue to choose if you want ALL your dreams to come true! Surf Club helped ensure that I got Read more...
Surf Club is truly the venue to choose if you want ALL your dreams to come true! Surf Club helped ensure that I got everything I wanted for my wedding, they were professional and responsive to all my needs and they made my event beautiful, the food was amazing and friends and family cannot stop raving that it was the best wedding they had ever been too! Read less
Services Used: Wedding Venue
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Anonymous
Wedding:
6/23/2012
5.0/5.0
My husband and I held a vowal renewal ceremony at the Surf Club 6/23/12 and the service was OUTSTANDING, from our first meeting with Carlo until the moment we walked out the door. the staff are the most professional I've ever encountered. the food was exquisite and my cake OMG! we had the ceremony on the beach, which was so romantic, the cocktail hour was held on the patio of the penthouse and the reception was inside in the penthouse. Buddy Love was wonderful, unfortunately i forgot the name of the young lady that was assigned to me-she was so personal, johnny the captain was also great! My family and friends are still talking about their experience and how they have never been to a wedding like ours and we owe it all to the Surf Club.

I highly recommend this venue for any affair as I know that the staff at the Surf Club are spectacular.
My husband and I held a vowal renewal ceremony at the Surf Club 6/23/12 and the service was OUTSTANDING, from our first Read more...
My husband and I held a vowal renewal ceremony at the Surf Club 6/23/12 and the service was OUTSTANDING, from our first meeting with Carlo until the moment we walked out the door. the staff are the most professional I've ever encountered. the food was exquisite and my cake OMG! we had the ceremony on the beach, which was so romantic, the cocktail hour was held on the patio of the penthouse and the reception was inside in the penthouse. Buddy Love was wonderful, unfortunately i forgot the name of the young lady that was assigned to me-she was so personal, johnny the captain was also great! My family and friends are still talking about their experience and how they have never been to a wedding like ours and we owe it all to the Surf Club.

I highly recommend this venue for any affair as I know that the staff at the Surf Club are spectacular. Read less
Services Used: Wedding Venue
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Cathy
Wedding:
6/9/2012
5.0/5.0
Beautiful venue with great views of the LI sound. We received so many compliments on the food, the view, the flowers and the service.
Beautiful venue with great views of the LI sound. We received so many compliments on the food, the view, the flowers and Read more...
Beautiful venue with great views of the LI sound. We received so many compliments on the food, the view, the flowers and the service. Read less
Services Used: Wedding Venue
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Danielle
Wedding:
10/23/2010
5.0/5.0
We chose Surf Club about 10 months before our wedding after looking at a number of other venues. As soon as we walked into the beautiful lobby surrounded by the marble staircase we knew this was THE PLACE. We met with Carlo who was amazing to work with. He assisted and answered all of our questions and concerns. He made the process so much easier for us. On the day of the wedding, our Maitre d' was Chris. This guy was on point and kept watch over the entire event like a pro. Our bridal attendant was amazing. This woman put it all together for me. She was right there when someone stepped on my bustle and ripped it – she fixed it immediately and no one was the wiser. She thought of things I didn't think of and made suggestions based on her experience as a bridal attendant. She was fabulous. Our guests are still talking about the cocktail hour and Viennese hour. The quality and presentation of the food was incredible. Our wedding day was amazing and went off without a hitch...not one. If you want an elegant, beautiful event with amazing food and professional staff - This is the place for you
We chose Surf Club about 10 months before our wedding after looking at a number of other venues. As soon as we walked into Read more...
We chose Surf Club about 10 months before our wedding after looking at a number of other venues. As soon as we walked into the beautiful lobby surrounded by the marble staircase we knew this was THE PLACE. We met with Carlo who was amazing to work with. He assisted and answered all of our questions and concerns. He made the process so much easier for us. On the day of the wedding, our Maitre d' was Chris. This guy was on point and kept watch over the entire event like a pro. Our bridal attendant was amazing. This woman put it all together for me. She was right there when someone stepped on my bustle and ripped it – she fixed it immediately and no one was the wiser. She thought of things I didn't think of and made suggestions based on her experience as a bridal attendant. She was fabulous. Our guests are still talking about the cocktail hour and Viennese hour. The quality and presentation of the food was incredible. Our wedding day was amazing and went off without a hitch...not one. If you want an elegant, beautiful event with amazing food and professional staff - This is the place for you Read less
Services Used: Wedding Venue
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jan10133
Wedding:
8/28/2010
5.0/5.0
We started working with the surf club about 8 months before our wedding. We met with Carlo who was amazing to work with. He assisted and answered all of our questions and concerns. He made the process so much easier for us. We also worked with Artie (you will have to use the florist from the Surf club). At first I had a bit of an attitude that I couldn't choose my own florist. Well, Artie was much more than a florist. He had great ideas but wasn't pushy. He listened to us and provided it us with a beautifully decorated room. On the day of the wedding, our Maitre d' was Chris. This guy was on point and kept watch over the entire event like a pro. Merrill was our bridal attendant. This woman put it all together for me. She thought of things I didn't think of and made suggestions based on her experience as a bridal attendant. A true gem. Our wedding day was amazing and went off without a hitch...not one. If you want a classy, seamless, beautiful event. This is the place to go.
We started working with the surf club about 8 months before our wedding. We met with Carlo who was amazing to work with. Read more...
We started working with the surf club about 8 months before our wedding. We met with Carlo who was amazing to work with. He assisted and answered all of our questions and concerns. He made the process so much easier for us. We also worked with Artie (you will have to use the florist from the Surf club). At first I had a bit of an attitude that I couldn't choose my own florist. Well, Artie was much more than a florist. He had great ideas but wasn't pushy. He listened to us and provided it us with a beautifully decorated room. On the day of the wedding, our Maitre d' was Chris. This guy was on point and kept watch over the entire event like a pro. Merrill was our bridal attendant. This woman put it all together for me. She thought of things I didn't think of and made suggestions based on her experience as a bridal attendant. A true gem. Our wedding day was amazing and went off without a hitch...not one. If you want a classy, seamless, beautiful event. This is the place to go. Read less
Services Used: Wedding Venue
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lmd61810
Wedding:
6/18/2010
5.0/5.0
We are so happy we chose the Surf Club for our reception venue. The service was excellent. We initially booked with Carlo and finalized everything with Chris G. Chris was very responsive to any questions we had and worked with us to figure things out and set our menu. Our maitre'd Chris R. was attentive, made sure everything was running smoothly and asked us frequently if we needed anything. My bridal attendant Merrill was wonderful. She was always there to help me out and made sure we ate (not to mention she made sure we got a tast of everything from the cocktail hour). She even packed up our entree to go since we didn't get to eat it. The quality of the food is top notch and all of our guests couldn't say enough about how much they loved the food and the venue.
We are so happy we chose the Surf Club for our reception venue. The service was excellent. We initially booked with Carlo Read more...
We are so happy we chose the Surf Club for our reception venue. The service was excellent. We initially booked with Carlo and finalized everything with Chris G. Chris was very responsive to any questions we had and worked with us to figure things out and set our menu. Our maitre'd Chris R. was attentive, made sure everything was running smoothly and asked us frequently if we needed anything. My bridal attendant Merrill was wonderful. She was always there to help me out and made sure we ate (not to mention she made sure we got a tast of everything from the cocktail hour). She even packed up our entree to go since we didn't get to eat it. The quality of the food is top notch and all of our guests couldn't say enough about how much they loved the food and the venue. Read less
Services Used: Wedding Venue
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Virginia
Wedding:
8/8/2009
5.0/5.0
Such an amazing and beautiful Venue!!! The scenary is absolutely breathtaking and great for pictures. Great Customer service and the food was super delicious!!!
Such an amazing and beautiful Venue!!! The scenary is absolutely breathtaking and great for pictures. Great Customer Read more...
Such an amazing and beautiful Venue!!! The scenary is absolutely breathtaking and great for pictures. Great Customer service and the food was super delicious!!! Read less
Services Used: Wedding Venue
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mikesq
Wedding:
8/1/2009
5.0/5.0
The Surf Club did a great Job On My wedding Day. The place looks very classy & elegant. Jamie and Chris worked closely to insure that everything thing went as planned. The food and service were Fabulous. I liked that Chris was overseeing the whole event and made sure we were happy. Thank you to Chris and Jamie for all your help. I highly recommend this place to anyone who knows good food and quality service.
The Surf Club did a great Job On My wedding Day. The place looks very classy & elegant. Jamie and Chris worked closely to Read more...
The Surf Club did a great Job On My wedding Day. The place looks very classy & elegant. Jamie and Chris worked closely to insure that everything thing went as planned. The food and service were Fabulous. I liked that Chris was overseeing the whole event and made sure we were happy. Thank you to Chris and Jamie for all your help. I highly recommend this place to anyone who knows good food and quality service. Read less
Services Used: Wedding Venue
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Diana
Wedding:
11/26/2003
5.0/5.0
We had our ceremony only in the ballroom (Penthouse) the night before Thanksgiving, at the Surf Club. The manager, Chris Gizzo, was amazing and helped us to have a stunning wedding with gorgeous pictures! While planning we actually were only going to have 5 people ...mainly as witnesses however he said to us "we've got lots of chairs here...dont' worry..invite more if you want to!"...so we proceeded to invite most of our family who lived in the NY area. It was a beautiful day and they were great. No one bothered us at all during the ceremony and we had the run of the upstairs ballroom for several hours both before and after the ceremony. Cannot rave enough about the place, Chris and how beautiful our ceremony, held here was!
We had our ceremony only in the ballroom (Penthouse) the night before Thanksgiving, at the Surf Club. The manager, Chris Read more...
We had our ceremony only in the ballroom (Penthouse) the night before Thanksgiving, at the Surf Club. The manager, Chris Gizzo, was amazing and helped us to have a stunning wedding with gorgeous pictures! While planning we actually were only going to have 5 people ...mainly as witnesses however he said to us "we've got lots of chairs here...dont' worry..invite more if you want to!"...so we proceeded to invite most of our family who lived in the NY area. It was a beautiful day and they were great. No one bothered us at all during the ceremony and we had the run of the upstairs ballroom for several hours both before and after the ceremony. Cannot rave enough about the place, Chris and how beautiful our ceremony, held here was! Read less
Services Used: Wedding Venue
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Anonymous
Wedding:
1+ year ago
4.9/5.0
Beautiful venue, very helpful staff
Beautiful venue, very helpful staff
Beautiful venue, very helpful staff Read less
Services Used: Wedding Venue
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Francis
Wedding:
11/7/2009
4.8/5.0
BEAUTIFUL VENUE WITH GREAT PHOTO OPS. AMAZING FOOD & KIND STAFF. A LITTLE LESS FLEXIBLE THAN OTHER CATERING HALLS, HOWEVER A GREAT EXPERIENCE AND A MUST FOR ALL OF THOSE PICKY BRIDES LIKE ME.
BEAUTIFUL VENUE WITH GREAT PHOTO OPS. AMAZING FOOD & KIND STAFF. A LITTLE LESS FLEXIBLE THAN OTHER CATERING HALLS, HOWEVER Read more...
BEAUTIFUL VENUE WITH GREAT PHOTO OPS. AMAZING FOOD & KIND STAFF. A LITTLE LESS FLEXIBLE THAN OTHER CATERING HALLS, HOWEVER A GREAT EXPERIENCE AND A MUST FOR ALL OF THOSE PICKY BRIDES LIKE ME. Read less
Services Used: Wedding Venue
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Andrea
Wedding:
8/24/2013
4.7/5.0
My daughter was married at the Surf Club on August 24, 2013. From start to finish everything was fantastic. We started the process with Carlos and finished it with Ron. Ron was heaven sent. He took care of everything for us, and always responded to phone calls immediately. The day of the wedding he came to find me to make sure if we needed anything or if he could do something for us. The food, atmosphere, staff -- were all top notch. My family keeps telling me it was one of the best weddings they have been to. As far as the florist Lisa-she was fabulous. Never tried to upsell us anything, and at times talked us out of things that she felt we didn't need. Flowers were gorgeous and arrived on time. Our overall experience with the surf club was terrific! I wouldn't change anything. Book your wedding here and you will not regret it!
My daughter was married at the Surf Club on August 24, 2013. From start to finish everything was fantastic. We started the Read more...
My daughter was married at the Surf Club on August 24, 2013. From start to finish everything was fantastic. We started the process with Carlos and finished it with Ron. Ron was heaven sent. He took care of everything for us, and always responded to phone calls immediately. The day of the wedding he came to find me to make sure if we needed anything or if he could do something for us. The food, atmosphere, staff -- were all top notch. My family keeps telling me it was one of the best weddings they have been to. As far as the florist Lisa-she was fabulous. Never tried to upsell us anything, and at times talked us out of things that she felt we didn't need. Flowers were gorgeous and arrived on time. Our overall experience with the surf club was terrific! I wouldn't change anything. Book your wedding here and you will not regret it! Read less
Services Used: Flowers, Wedding Venue
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momof2
Wedding:
10/6/2001
4.7/5.0
The staff at The Surf Club was very accomodating. We made an appointment to see the venue and were able to book the date right away. Their on-site catering and cake facility was perfect and made things much easier...greatly appreciated when planning the event from out of state.
The staff at The Surf Club was very accomodating. We made an appointment to see the venue and were able to book the date Read more...
The staff at The Surf Club was very accomodating. We made an appointment to see the venue and were able to book the date right away. Their on-site catering and cake facility was perfect and made things much easier...greatly appreciated when planning the event from out of state. Read less
Services Used: Wedding Cake, Catering, Wedding Venue
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amy
Wedding:
8/8/2010
4.6/5.0
This venue is amazing. The renovations are beautiful, the food was excellent, and the staff was absolutely amazing. We had no issues the day of the wedding.

One thing I will note however is that it can be very difficult to get in touch with anyone there with questions. This improved greatly once we began dealing with Artie (who is wonderful!) and Chris G. Communication can be improved, but in the end everything turned out perfect!
This venue is amazing. The renovations are beautiful, the food was excellent, and the staff was absolutely amazing. We had Read more...
This venue is amazing. The renovations are beautiful, the food was excellent, and the staff was absolutely amazing. We had no issues the day of the wedding.

One thing I will note however is that it can be very difficult to get in touch with anyone there with questions. This improved greatly once we began dealing with Artie (who is wonderful!) and Chris G. Communication can be improved, but in the end everything turned out perfect! Read less
Services Used: Wedding Cake, Wedding Venue
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Yael
Wedding:
5/24/2010
4.6/5.0
The staff at the Surf Club was professional and efficient. I was so worried about the hundreds of wedding details, but the staff at the Surf Club knew had to get it all done. The wedding was absolutely stunning. I would use the Surf Club again.
The staff at the Surf Club was professional and efficient. I was so worried about the hundreds of wedding details, but the Read more...
The staff at the Surf Club was professional and efficient. I was so worried about the hundreds of wedding details, but the staff at the Surf Club knew had to get it all done. The wedding was absolutely stunning. I would use the Surf Club again. Read less
Services Used: Wedding Venue
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Cnastasi
Wedding:
9/13/2009
4.6/5.0
The Surf Club was amazing. The staff was very attentive and professional. Everything went perfectly...
The Surf Club was amazing. The staff was very attentive and professional. Everything went perfectly...
The Surf Club was amazing. The staff was very attentive and professional. Everything went perfectly... Read less
Services Used: Wedding Venue
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Kathy
Wedding:
8/3/2013
4.5/5.0
The Surf Club is a glamorous venue and the service was up to par. At first communication with Jamie the new event manager and Lisa the florist was poor but closer to the wedding day things changed around. There were also a few mishaps on our day with the bouquets and flowers. Lisa forgot a few details: my bouquet with rhinestones, my orchid as my hair piece, the matron of honor bouquet with pearl pins to differentiate her from my other bridesmaids, which all my bridesmaids had the same pearl pins, my father in law buttoneir which was supposed to be a cymbidium and was a rose like the rest of the groomsmen and lastly our roses we were supposed to present to our mothers during our ceremony but no roses in sight to present. Luckily Meryll my bridal attendant came to the rescue and corrected some of these errors. All in all the bridal party looked great but its stressful when you invest time for certain details and you get serviced this way. As for our Maitre'D Mitch and bridal attendant Meryll they were an awesome duo. They treated us with the up most respect and made all our dreams come true. The staff were kind to all my guests and the food was out of this world great! Although the weather was not in our favor for the outdoor ceremony in their beautiful gazebo Mitch and his team did an excellent job accommodating us to have the ceremony in doors. Thank you Mitch, Meryll, Rogerio and the rest of the catering team for your superior service. My family and friends all say this was by far the best wedding they have been to. I would highly recommend Surf Club for their venue but Lisa the florist disappointed us in her lack of attention to details.
The Surf Club is a glamorous venue and the service was up to par. At first communication with Jamie the new event manager Read more...
The Surf Club is a glamorous venue and the service was up to par. At first communication with Jamie the new event manager and Lisa the florist was poor but closer to the wedding day things changed around. There were also a few mishaps on our day with the bouquets and flowers. Lisa forgot a few details: my bouquet with rhinestones, my orchid as my hair piece, the matron of honor bouquet with pearl pins to differentiate her from my other bridesmaids, which all my bridesmaids had the same pearl pins, my father in law buttoneir which was supposed to be a cymbidium and was a rose like the rest of the groomsmen and lastly our roses we were supposed to present to our mothers during our ceremony but no roses in sight to present. Luckily Meryll my bridal attendant came to the rescue and corrected some of these errors. All in all the bridal party looked great but its stressful when you invest time for certain details and you get serviced this way. As for our Maitre'D Mitch and bridal attendant Meryll they were an awesome duo. They treated us with the up most respect and made all our dreams come true. The staff were kind to all my guests and the food was out of this world great! Although the weather was not in our favor for the outdoor ceremony in their beautiful gazebo Mitch and his team did an excellent job accommodating us to have the ceremony in doors. Thank you Mitch, Meryll, Rogerio and the rest of the catering team for your superior service. My family and friends all say this was by far the best wedding they have been to. I would highly recommend Surf Club for their venue but Lisa the florist disappointed us in her lack of attention to details. Read less
Services Used: Wedding Venue
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David
Wedding:
8/20/2011
4.5/5.0
Our venue was beautiful. The people there are very nice and do a great job. The food was not only great but there was so much of it!!! The only issues I had was when you sign the contract they are alittle misleading with the vendors/kids half price thing. If you guarentee 200 guests then you pay full price for all of them no matter if they are kids or vendors. Its only if you go over do they reduce the price. They also charge $1,500 just to turn on their kinetic lighting(to flip a switch)! Other then that great views and great service.
Our venue was beautiful. The people there are very nice and do a great job. The food was not only great but there was so Read more...
Our venue was beautiful. The people there are very nice and do a great job. The food was not only great but there was so much of it!!! The only issues I had was when you sign the contract they are alittle misleading with the vendors/kids half price thing. If you guarentee 200 guests then you pay full price for all of them no matter if they are kids or vendors. Its only if you go over do they reduce the price. They also charge $1,500 just to turn on their kinetic lighting(to flip a switch)! Other then that great views and great service. Read less
Services Used: Wedding Venue
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Maria
Wedding:
10/18/2008
4.5/5.0
Beautiful venue, great food and service.
Beautiful venue, great food and service.
Beautiful venue, great food and service. Read less
Services Used: Catering, Wedding Venue
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Luba
Wedding:
6/20/2010
4.4/5.0
I booked Surf Club through my wedding coordinator, so I didn't have as much exposure to their staff as others may have. What I can say is this:

1. the site itself is STUNNING. Simply unforgettable. The location wowed our guests more than anything else. We had our cocktail hour on the veranda, our ceremony outside and our meal in the 1st floor ballroom. All was beautiful. We looked at a similar venue on the same street and it wasn't nearly as nice.

2. Lauren was my bridal attendant on the day of. She was excellent - there when I needed her and otherwise out of the way.
I booked Surf Club through my wedding coordinator, so I didn't have as much exposure to their staff as others may have. Read more...
I booked Surf Club through my wedding coordinator, so I didn't have as much exposure to their staff as others may have. What I can say is this:

1. the site itself is STUNNING. Simply unforgettable. The location wowed our guests more than anything else. We had our cocktail hour on the veranda, our ceremony outside and our meal in the 1st floor ballroom. All was beautiful. We looked at a similar venue on the same street and it wasn't nearly as nice.

2. Lauren was my bridal attendant on the day of. She was excellent - there when I needed her and otherwise out of the way. Read less
Services Used: Wedding Venue
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melissa
Wedding:
11/8/2013
4.3/5.0
I had my wedding at the Surf Club this past Friday and I had a fabulous time! The view when you drive up is stunning with the fountain and then those stairs when you walk in. I have been there before for weddings so I knew what they could do. However, I also read reviews before I signed that were not so great. I waited an hour after my scheduled time to meet with someone about booking and that had me doubting but I signed anyway. Thankfully that was the only problem I had with them. After that, they either contacted me for things or if I called, I got a response in a timely manner. I had no issues with Jaime and had very pleasant meetings with him.
I have to admit I was nervous about the florist because you have no choice. You must use their florist. I had a very strong vision of what I wanted in my head and loosing control of picking kind of freaked me out. However, the moment I met Lisa that was put to rest. She was fabulous! We went with what I wanted for my bouquet and the girls and the end product was beautiful. I had trouble envisioning my centerpiece because I was stuck on purple and orange and was afraid it would look like halloween. Lisa suggested flowers that brought the colors together with other fall colors in a wonderful display complete with willow branches. The centerpieces were STUNNING!
Now on to the staff! I met with Mitch the night before to do my drop off and have a rehearsal. He completely put my mind at ease that everything would be set up correctly and would run smoothly. He gave me his cell number in case I thought of anything that night and wanted to tell him before morning. On the day of the wedding, he remembered my bridal parties names and my parents. He knew what they looked like to go find them when needed. Joanna was my attendant and was always there asking what I needed, holding my gown, carrying my stuff. She was wonderful. The two of them helped so much that night, I am so thankful to them.
I had my wedding at the Surf Club this past Friday and I had a fabulous time! The view when you drive up is stunning with Read more...
I had my wedding at the Surf Club this past Friday and I had a fabulous time! The view when you drive up is stunning with the fountain and then those stairs when you walk in. I have been there before for weddings so I knew what they could do. However, I also read reviews before I signed that were not so great. I waited an hour after my scheduled time to meet with someone about booking and that had me doubting but I signed anyway. Thankfully that was the only problem I had with them. After that, they either contacted me for things or if I called, I got a response in a timely manner. I had no issues with Jaime and had very pleasant meetings with him.
I have to admit I was nervous about the florist because you have no choice. You must use their florist. I had a very strong vision of what I wanted in my head and loosing control of picking kind of freaked me out. However, the moment I met Lisa that was put to rest. She was fabulous! We went with what I wanted for my bouquet and the girls and the end product was beautiful. I had trouble envisioning my centerpiece because I was stuck on purple and orange and was afraid it would look like halloween. Lisa suggested flowers that brought the colors together with other fall colors in a wonderful display complete with willow branches. The centerpieces were STUNNING!
Now on to the staff! I met with Mitch the night before to do my drop off and have a rehearsal. He completely put my mind at ease that everything would be set up correctly and would run smoothly. He gave me his cell number in case I thought of anything that night and wanted to tell him before morning. On the day of the wedding, he remembered my bridal parties names and my parents. He knew what they looked like to go find them when needed. Joanna was my attendant and was always there asking what I needed, holding my gown, carrying my stuff. She was wonderful. The two of them helped so much that night, I am so thankful to them. Read less
Services Used: Wedding Venue
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Kimberly
Wedding:
12/30/2012
4.3/5.0
We had both our ceremony and reception at Surf Club. Overall, we were very happy with our experience, but there were some bumps along the way. Our first account manager there left without us ever being made aware. So, for weeks, we tried to get ahold of him to no avail. Finally, we found out he was no longer there, and were assigned to a new manager, Jaime. He was very helpful in setting up all parts of our wedding & even threw in some extras when we met with him for the first time. His followthrough was great, but we were worried at times because he would forget about one thing or another in our discussions. It all worked out in the end, though. The house florist there was fabulous!!

The actual day-of was spectacular, for the most part. Thank God I had assigned my new sister-in-law to check over the centerpieces (we made our own), though, as even though I gave them written directions with photos, SC still did not set them up correctly. Other than that and a floral mishap (all the flowers were there, but were given to the wrong people), everything went very smoothly. They even extended our event time at no charge, as one of the shuttles was late in bringing guests. They also packed my car up at the end of the night with the gifts, any leftover decor items, and a few boxes of pastries since my husband and I never even made it to the venetian hour because of photos being taken. I would HIGHLY recommend you ask for Merrill for your Bridal Attendant--she was AMAZING and was worth every penny of her tip. She mainly stayed attending to me for the day, but also kept my husband calm and updated on anything. She was phenomenal and catered to everything I asked.

Although we had a bumpy start, everything really turned out stunning at Surf Club and we were extremely happy with our day. We still get comments all the time on how our wedding was the best wedding people had ever been to, which is a HUGE compliment!!
We had both our ceremony and reception at Surf Club. Overall, we were very happy with our experience, but there were some Read more...
We had both our ceremony and reception at Surf Club. Overall, we were very happy with our experience, but there were some bumps along the way. Our first account manager there left without us ever being made aware. So, for weeks, we tried to get ahold of him to no avail. Finally, we found out he was no longer there, and were assigned to a new manager, Jaime. He was very helpful in setting up all parts of our wedding & even threw in some extras when we met with him for the first time. His followthrough was great, but we were worried at times because he would forget about one thing or another in our discussions. It all worked out in the end, though. The house florist there was fabulous!!

The actual day-of was spectacular, for the most part. Thank God I had assigned my new sister-in-law to check over the centerpieces (we made our own), though, as even though I gave them written directions with photos, SC still did not set them up correctly. Other than that and a floral mishap (all the flowers were there, but were given to the wrong people), everything went very smoothly. They even extended our event time at no charge, as one of the shuttles was late in bringing guests. They also packed my car up at the end of the night with the gifts, any leftover decor items, and a few boxes of pastries since my husband and I never even made it to the venetian hour because of photos being taken. I would HIGHLY recommend you ask for Merrill for your Bridal Attendant--she was AMAZING and was worth every penny of her tip. She mainly stayed attending to me for the day, but also kept my husband calm and updated on anything. She was phenomenal and catered to everything I asked.

Although we had a bumpy start, everything really turned out stunning at Surf Club and we were extremely happy with our day. We still get comments all the time on how our wedding was the best wedding people had ever been to, which is a HUGE compliment!! Read less
Services Used: Wedding Cake, Flowers, Wedding Venue
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Kerry & Ryan
Wedding:
6/7/2009
4.3/5.0
I loved the Surf Club .. it was a dream come true.. Them did renovation right before my wedding everyhthing, was done except the big fountain in the front driveway... but other than that i was very please with the staff,and the venue!!! The food was great!!!
I loved the Surf Club .. it was a dream come true.. Them did renovation right before my wedding everyhthing, was done Read more...
I loved the Surf Club .. it was a dream come true.. Them did renovation right before my wedding everyhthing, was done except the big fountain in the front driveway... but other than that i was very please with the staff,and the venue!!! The food was great!!! Read less
Services Used: Catering, Wedding Venue
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DLD
Wedding:
7/4/2008
4.3/5.0
The service and food selection was great! We had a number of out of town guest and they were all amazed by the location, service and selection of food. You won't go hungry at this venue. I felt a bit rushes right after our ceremony outside, we wanted to take pictures by the water but was told that we had only 15 minutes before the next wedding group was to arrive. Our out of town guest said "it was the best wedding they've been to..."
The service and food selection was great! We had a number of out of town guest and they were all amazed by the location, Read more...
The service and food selection was great! We had a number of out of town guest and they were all amazed by the location, service and selection of food. You won't go hungry at this venue. I felt a bit rushes right after our ceremony outside, we wanted to take pictures by the water but was told that we had only 15 minutes before the next wedding group was to arrive. Our out of town guest said "it was the best wedding they've been to..." Read less
Services Used: Wedding Venue
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mmnyc
Wedding:
3/31/2012
4.2/5.0
Had our wedding at the Surf Club and had almost no issues. We got a lot of compliments on the food - and there was a ton of it - the inside is gorgeous for people who have rainy wedding days like we did, the cake and flowers (which you have to do through them) were both very good. Maitre d and bridal attendant were VERY young, which is not necessarily a problem, but they did not do a very good job of running the show.
Had our wedding at the Surf Club and had almost no issues. We got a lot of compliments on the food - and there was a ton Read more...
Had our wedding at the Surf Club and had almost no issues. We got a lot of compliments on the food - and there was a ton of it - the inside is gorgeous for people who have rainy wedding days like we did, the cake and flowers (which you have to do through them) were both very good. Maitre d and bridal attendant were VERY young, which is not necessarily a problem, but they did not do a very good job of running the show. Read less
Services Used: Wedding Venue
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tschleif
Wedding:
6/5/2008
4.2/5.0
Amazing, gorgeous, caring. The perfect size and everyone working there is so kind and made it perfect. Outdoor ceremony breathtaking!!!! One teeny problem, they did not let us arrive at the venue as early as we wanted the day of.
Amazing, gorgeous, caring. The perfect size and everyone working there is so kind and made it perfect. Outdoor ceremony Read more...
Amazing, gorgeous, caring. The perfect size and everyone working there is so kind and made it perfect. Outdoor ceremony breathtaking!!!! One teeny problem, they did not let us arrive at the venue as early as we wanted the day of. Read less
Services Used: Wedding Venue
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Elyse
Wedding:
10/14/2012
3.8/5.0
I just recently had my wedding at the Surf Club and i must say it very stressful but also rewarding. From the beginning working with the surf club was like pulling teeth. I booked them under the pretense that Artie would be doing my flowers and that the cake baker could make me a red velvet cake. Months later i found out Artie had quit and when i tried the bakers red velvet cake i almost threw up.I had so many doubts that my flowers would be a disaster. Meanwhile i asked for a cake tasting since red velvet was not an option but was told that the baker refused to do one. I'm sorry but how dare she refuse i am assuming that its because she knows her cakes suck. While this was going on i was having an issue regarding my food because they had changed the menu recently and upgraded all their food choices but apparently wanted me to pick from the old menu which is absurd so after fighting to the bone i finally was able to get filet mignon instead of prime rib. A few weeks later was my wedding day and I must say that Lisa their new florist is honestly a gift from God. She made it possible for me to get a cake tasting and was even there tasting different flavors and helping me out. She made my flowers look exactly like i envisioned and she put all my fears to rest. She is sole reason why I am even giving this place a good review. Merill was my bridal attendant and she was amazing beyond words! she was there for everything even helping the guys out which is not even her job. My Maitre'D was Joe and he was great too. The only problem i had on my wedding day was that after all my fighting my guests were still served Prime rib. And they are so sneaky they still asked my guests how they wanted their meat cooked fully knowing that prime rib can not be cooked to preference. I felt cheated and was disappointed. But in my opinion the amazing work Lisa did makes up for all the crap i went through. I will forever be grateful to her. oh and btw my cake turned out good too..
I just recently had my wedding at the Surf Club and i must say it very stressful but also rewarding. From the beginning Read more...
I just recently had my wedding at the Surf Club and i must say it very stressful but also rewarding. From the beginning working with the surf club was like pulling teeth. I booked them under the pretense that Artie would be doing my flowers and that the cake baker could make me a red velvet cake. Months later i found out Artie had quit and when i tried the bakers red velvet cake i almost threw up.I had so many doubts that my flowers would be a disaster. Meanwhile i asked for a cake tasting since red velvet was not an option but was told that the baker refused to do one. I'm sorry but how dare she refuse i am assuming that its because she knows her cakes suck. While this was going on i was having an issue regarding my food because they had changed the menu recently and upgraded all their food choices but apparently wanted me to pick from the old menu which is absurd so after fighting to the bone i finally was able to get filet mignon instead of prime rib. A few weeks later was my wedding day and I must say that Lisa their new florist is honestly a gift from God. She made it possible for me to get a cake tasting and was even there tasting different flavors and helping me out. She made my flowers look exactly like i envisioned and she put all my fears to rest. She is sole reason why I am even giving this place a good review. Merill was my bridal attendant and she was amazing beyond words! she was there for everything even helping the guys out which is not even her job. My Maitre'D was Joe and he was great too. The only problem i had on my wedding day was that after all my fighting my guests were still served Prime rib. And they are so sneaky they still asked my guests how they wanted their meat cooked fully knowing that prime rib can not be cooked to preference. I felt cheated and was disappointed. But in my opinion the amazing work Lisa did makes up for all the crap i went through. I will forever be grateful to her. oh and btw my cake turned out good too.. Read less
Services Used: Wedding Venue
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Anonymous
Wedding:
1+ year ago
3.7/5.0
We just had a wedding for our daughter, August 30th,2013. The venue was exactly what my daughter wanted. It was near the water, the fountains are gorgeous and the entry way spectacular with a beautiful stair case and crystal chandelier. We had the ceremony outside with the brand new gazebo. The views of the Long Island sound was picturesque. Our guests raved about the quantity and selection of food stations was amazing. The dinner choices were delicious and plentiful. The flowers such as the center pieces,bouquets and ceremony flowers were not only beautiful, but radiant. Lisa was very accommodating a pleasure to work with .She captured exactly what my daughter wanted in all the arrangements. We were definitely very pleased her artistry and flower choices. The flowers were fresh and vibrant. Thank you Lisa!
We just had a wedding for our daughter, August 30th,2013. The venue was exactly what my daughter wanted. It was near the Read more...
We just had a wedding for our daughter, August 30th,2013. The venue was exactly what my daughter wanted. It was near the water, the fountains are gorgeous and the entry way spectacular with a beautiful stair case and crystal chandelier. We had the ceremony outside with the brand new gazebo. The views of the Long Island sound was picturesque. Our guests raved about the quantity and selection of food stations was amazing. The dinner choices were delicious and plentiful. The flowers such as the center pieces,bouquets and ceremony flowers were not only beautiful, but radiant. Lisa was very accommodating a pleasure to work with .She captured exactly what my daughter wanted in all the arrangements. We were definitely very pleased her artistry and flower choices. The flowers were fresh and vibrant. Thank you Lisa! Read less
Services Used: Wedding Cake, Flowers, Wedding Venue
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LizLazar
Wedding:
8/26/2007
3.6/5.0
We had several issues with this vendor during the planning process but most of them turned out to be non-issues on the day of the wedding.

We had signed a contract with one sales manager, who turned out to have left the company abruptly (no one told us). She had made us certain promises, saying they would be "no problem", and then next time we came in the new person we were dealing with had no knowledge of these promises and agreements we had made, and made it seem like the owner would refuse to adhere to them, would never had agreed to them if he knew about it.
One major issue was that they had added ugly, tacky, gaudy decorations to the entranceway of the venue. We had asked if they would be removed the day of our wedding and they said they couldn't remove them. We were angry because, if we knew these decorations would engulf the whole entranceway before we had signed a contract for this venue, we NEVER would have moved forward with them. They were terrible looking and it would ruin our pictures (as you could not avoid having them in the background). They said if we wanted to remove them, we'd have to pay to do so, and also pay to have them put back up. In the end, so many people had complained I think that they removed the decorations altogether and added something much more tasteful and subdued. But they put us through hell for a few months, lacking understanding, being uncooperative, and sometimes a tiny bit rude.
The day of the affair went great. Victor, the maitre'd, was amazing. He took care of everything and was so cordial and kind. The only thing that went wrong the day of the wedding was that the venue stopped our band from playing half way into the cocktail hour (about 25 mins into it) to ask them to move into the reception room, since they were starting the reception. Why they'd start the reception 35 mins early, is beyond me. But, the band moved, and everyone remained out on the balcony still, with no music whatsoever, for the remaining 30 or so mins.
We had an excellent time at the wedding. The servers always kept our glasses filled and whatever we wanted, they took care of.
We had several issues with this vendor during the planning process but most of them turned out to be non-issues on the day Read more...
We had several issues with this vendor during the planning process but most of them turned out to be non-issues on the day of the wedding.

We had signed a contract with one sales manager, who turned out to have left the company abruptly (no one told us). She had made us certain promises, saying they would be "no problem", and then next time we came in the new person we were dealing with had no knowledge of these promises and agreements we had made, and made it seem like the owner would refuse to adhere to them, would never had agreed to them if he knew about it.
One major issue was that they had added ugly, tacky, gaudy decorations to the entranceway of the venue. We had asked if they would be removed the day of our wedding and they said they couldn't remove them. We were angry because, if we knew these decorations would engulf the whole entranceway before we had signed a contract for this venue, we NEVER would have moved forward with them. They were terrible looking and it would ruin our pictures (as you could not avoid having them in the background). They said if we wanted to remove them, we'd have to pay to do so, and also pay to have them put back up. In the end, so many people had complained I think that they removed the decorations altogether and added something much more tasteful and subdued. But they put us through hell for a few months, lacking understanding, being uncooperative, and sometimes a tiny bit rude.
The day of the affair went great. Victor, the maitre'd, was amazing. He took care of everything and was so cordial and kind. The only thing that went wrong the day of the wedding was that the venue stopped our band from playing half way into the cocktail hour (about 25 mins into it) to ask them to move into the reception room, since they were starting the reception. Why they'd start the reception 35 mins early, is beyond me. But, the band moved, and everyone remained out on the balcony still, with no music whatsoever, for the remaining 30 or so mins.
We had an excellent time at the wedding. The servers always kept our glasses filled and whatever we wanted, they took care of. Read less
Services Used: Catering, Wedding Venue
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Kristen
Wedding:
9/26/2009
3.4/5.0
There are three things that The Surf Club has going for it: the location on the Long Island Sound, the renovations in the hall and entrance are gorgeous, and there is no shortage of food at the cocktail hour and the reception. We were pleased with the attention that we received from Chris, the owner, when we initially signed our contract and picked our menu. However, when I called with questions or to set up appointments with Chris, I spoke with Amy, one of the receptionists, who was extremely rude. She is not professional and you would think that The Surf Club would not want her to be the first person that people deal with, because they'll turn away.

The wedding was beautiful overall; however I was disappointed with several things. We had the reception during the afternoon but the ceremony was outside at 11:30am. We were told by Chris that the guests could start arriving at 10am, because there were several out-of-town guests coming and the ceremony had to start on time so it did not run into cocktail hour. He said that they would be all set up at 10am and that there would be plenty of mimosas passed. However when guests started to arrive, the place cards had not even been set up, no champagne was being passed, and there were workers working on the unfinished fountain in the front when I arrived at 11:00am. Tacky. Not to mention, they were showing people the grounds 20 mins before my ceremony was about to start (photographers had to wait for them to move before pictures could be taken).

I was pleased overall, but these few things should not have happened, especially since they claim to be so attentive to detail!
There are three things that The Surf Club has going for it: the location on the Long Island Sound, the renovations in the Read more...
There are three things that The Surf Club has going for it: the location on the Long Island Sound, the renovations in the hall and entrance are gorgeous, and there is no shortage of food at the cocktail hour and the reception. We were pleased with the attention that we received from Chris, the owner, when we initially signed our contract and picked our menu. However, when I called with questions or to set up appointments with Chris, I spoke with Amy, one of the receptionists, who was extremely rude. She is not professional and you would think that The Surf Club would not want her to be the first person that people deal with, because they'll turn away.

The wedding was beautiful overall; however I was disappointed with several things. We had the reception during the afternoon but the ceremony was outside at 11:30am. We were told by Chris that the guests could start arriving at 10am, because there were several out-of-town guests coming and the ceremony had to start on time so it did not run into cocktail hour. He said that they would be all set up at 10am and that there would be plenty of mimosas passed. However when guests started to arrive, the place cards had not even been set up, no champagne was being passed, and there were workers working on the unfinished fountain in the front when I arrived at 11:00am. Tacky. Not to mention, they were showing people the grounds 20 mins before my ceremony was about to start (photographers had to wait for them to move before pictures could be taken).

I was pleased overall, but these few things should not have happened, especially since they claim to be so attentive to detail! Read less
Services Used: Wedding Venue
Bg17
A Dubz
Wedding:
11/2/2012
2.8/5.0
The day of the wedding way GREAT! The days leading up to the wedding was a nightmare, in large due to hurricane Sandy. However, management still needed to take responsibility. TWO days before my wedding i had to leave work early, as I did not hear from them for days, nor did anyone call me back. The place had lost power and their phone lines were dead. They avoided me, even after I went there in person, texted them and left vm's, they suggested I should change a date, but would not cancel or refund. I couldnt change the date as my dad was here from Taiwan. The day before the wedding I was essentially told: still no power, event will be lit by candles, and my DJ needs his own generator. Long story short, the day before the wedding was spent talking to chamber of commerce, politician and media, as a last resort. Fortunately, 3 hours before the wedding, the power came back on. We got the entire place to ourselves, we originally had the upstairs room only (but this was only due to the circumstances surrounding the wedding, (the downstairs party had canceled). Upstairs was the cocktail hour- the food was great and abundant. My guests thoroughly enjoyed the cocktail hour food and were all stuffed. For the main course, we chose, the coconut crusted salmon, filet Mignon, and pollo al a surf club. All were a hit, even to the pickiest. I had heard bad reviews on their cakes, but honestly,people raved about it. We chose chocolate cake and canoli filling. Lisa, the in-house florist, did a wonderful job, a pleasure to work with in the male dominant catering hall, the dais table, centerpieces, lobby were all beautifully decorated. Nancy, the receptionist was also great, sweet lady, she clarified things for me and even tipped me on where to buy some things for the wedding. The maitre'd, bridal attendant had all done a superior job. Had it not been for the communication problems leading up to my wedding, I would have given them a much higher rating.All worked out in the end though
The day of the wedding way GREAT! The days leading up to the wedding was a nightmare, in large due to hurricane Sandy. Read more...
The day of the wedding way GREAT! The days leading up to the wedding was a nightmare, in large due to hurricane Sandy. However, management still needed to take responsibility. TWO days before my wedding i had to leave work early, as I did not hear from them for days, nor did anyone call me back. The place had lost power and their phone lines were dead. They avoided me, even after I went there in person, texted them and left vm's, they suggested I should change a date, but would not cancel or refund. I couldnt change the date as my dad was here from Taiwan. The day before the wedding I was essentially told: still no power, event will be lit by candles, and my DJ needs his own generator. Long story short, the day before the wedding was spent talking to chamber of commerce, politician and media, as a last resort. Fortunately, 3 hours before the wedding, the power came back on. We got the entire place to ourselves, we originally had the upstairs room only (but this was only due to the circumstances surrounding the wedding, (the downstairs party had canceled). Upstairs was the cocktail hour- the food was great and abundant. My guests thoroughly enjoyed the cocktail hour food and were all stuffed. For the main course, we chose, the coconut crusted salmon, filet Mignon, and pollo al a surf club. All were a hit, even to the pickiest. I had heard bad reviews on their cakes, but honestly,people raved about it. We chose chocolate cake and canoli filling. Lisa, the in-house florist, did a wonderful job, a pleasure to work with in the male dominant catering hall, the dais table, centerpieces, lobby were all beautifully decorated. Nancy, the receptionist was also great, sweet lady, she clarified things for me and even tipped me on where to buy some things for the wedding. The maitre'd, bridal attendant had all done a superior job. Had it not been for the communication problems leading up to my wedding, I would have given them a much higher rating.All worked out in the end though Read less
Services Used: Wedding Venue
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Anonymous
Wedding:
1+ year ago
2.2/5.0
We found the surf club to be a beautiful venue, but BEWARE of their in house florist. Terrible and extremely expensive.
We wanted a white runner to put down over the carpet and she said we had to provide one ourselves! Cost was almost twice what we paid for our other daughter's wedding at a different location and the flowers were blah. Florist did NOT provide what we paid extra for.

Also be wary if there is another affair booked the same day. We were supposed to have use of both the upstairs and downstairs rooms for ceremony and dinner but an affair booked for earlier in the day ran late. African tribal music from their party still blaring 20 minutes after our affair was supposed to start.

Management was unresponsive. When we booked the hall they told us previous affair was supposed to end at 4:00PM but on the wedding day said they had given them permission to extend to 6:00PM. We thought we would get use of both bridal rooms for bride and groom families but because of the earlier affair we got just one.
We found the surf club to be a beautiful venue, but BEWARE of their in house florist. Terrible and extremely expensive. Read more...
We found the surf club to be a beautiful venue, but BEWARE of their in house florist. Terrible and extremely expensive.
We wanted a white runner to put down over the carpet and she said we had to provide one ourselves! Cost was almost twice what we paid for our other daughter's wedding at a different location and the flowers were blah. Florist did NOT provide what we paid extra for.

Also be wary if there is another affair booked the same day. We were supposed to have use of both the upstairs and downstairs rooms for ceremony and dinner but an affair booked for earlier in the day ran late. African tribal music from their party still blaring 20 minutes after our affair was supposed to start.

Management was unresponsive. When we booked the hall they told us previous affair was supposed to end at 4:00PM but on the wedding day said they had given them permission to extend to 6:00PM. We thought we would get use of both bridal rooms for bride and groom families but because of the earlier affair we got just one. Read less
Services Used: Flowers, Wedding Venue
Bg5
Anonymous
Wedding:
2+ years ago
2.2/5.0
Beautiful venue. Customer service leaves something to be desired. Managers and owners were very rude to us, often lied about things, didn't return our calls, etc. Not flexible at all and we felt very nickle and dimed. In the end, they gave us a beautiful wedding, but there were a lot of snags along the way.
Beautiful venue. Customer service leaves something to be desired. Managers and owners were very rude to us, often lied Read more...
Beautiful venue. Customer service leaves something to be desired. Managers and owners were very rude to us, often lied about things, didn't return our calls, etc. Not flexible at all and we felt very nickle and dimed. In the end, they gave us a beautiful wedding, but there were a lot of snags along the way. Read less
Services Used: Wedding Venue
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Anonymous
Wedding:
2+ years ago
2.1/5.0
IF YOUR LOOKING TO EXPERIENCE ALL THE TRADITIONS OF A WEDDING, THIS IS NOT YOUR PLACE. When we first booked the Surf Club, we were really excited because the grounds are beautiful. At the booking meeting ,we were told the cake was included from a well know bakery in our area & that flowers we could choose from 2 vendors. When it was time to choose the cake, they no longer used the bakery we were promised & they that they hired a chef from "Crumbs" & all their cakes were done in house. We were given the choice of 5 plain, no decoration cakes & were not allowed to do a tasting. We were shocked because the original pictures we were shown when we booked the wedding were beautifully decorated & the tasting was something we were looking forward to. If you want the experience of tasting your cake before hand, you have to do it on your own so don’t be fooled the cake of your dreams is included. In the end, we had to go out & spend $1k on cake w/ Palmers bakery & it was amazing. When it was time to choose the flowers, they informed us that we must use their in-house florist which is in the basement of the building. we didn’t get to see any flowers before h& except for one centerpiece & if you didn’t like it you would have to hope that the day of the wedding they delivered what you wanted. They expected you to know exactly what you wanted & really gave you no direction overall which made choosing arrangements very tough. Overall the flowers were beautiful in the end & reasonably priced but I wished they could have provided me w/ more options. The week before the wedding, my wedding planner was very proactive in making sure that our day was special. When she contacted the surf club to discuss last minute items she was told that she had to underst& that "she wasn’t running the show" & that the maitre-d was the one calling the shots. She was also informed & was given recommended tip amounts w/ envelopes for everyone I was supposed to tip including the OWNER.
IF YOUR LOOKING TO EXPERIENCE ALL THE TRADITIONS OF A WEDDING, THIS IS NOT YOUR PLACE. When we first booked the Surf Club, Read more...
IF YOUR LOOKING TO EXPERIENCE ALL THE TRADITIONS OF A WEDDING, THIS IS NOT YOUR PLACE. When we first booked the Surf Club, we were really excited because the grounds are beautiful. At the booking meeting ,we were told the cake was included from a well know bakery in our area & that flowers we could choose from 2 vendors. When it was time to choose the cake, they no longer used the bakery we were promised & they that they hired a chef from "Crumbs" & all their cakes were done in house. We were given the choice of 5 plain, no decoration cakes & were not allowed to do a tasting. We were shocked because the original pictures we were shown when we booked the wedding were beautifully decorated & the tasting was something we were looking forward to. If you want the experience of tasting your cake before hand, you have to do it on your own so don’t be fooled the cake of your dreams is included. In the end, we had to go out & spend $1k on cake w/ Palmers bakery & it was amazing. When it was time to choose the flowers, they informed us that we must use their in-house florist which is in the basement of the building. we didn’t get to see any flowers before h& except for one centerpiece & if you didn’t like it you would have to hope that the day of the wedding they delivered what you wanted. They expected you to know exactly what you wanted & really gave you no direction overall which made choosing arrangements very tough. Overall the flowers were beautiful in the end & reasonably priced but I wished they could have provided me w/ more options. The week before the wedding, my wedding planner was very proactive in making sure that our day was special. When she contacted the surf club to discuss last minute items she was told that she had to underst& that "she wasn’t running the show" & that the maitre-d was the one calling the shots. She was also informed & was given recommended tip amounts w/ envelopes for everyone I was supposed to tip including the OWNER. Read less
Services Used: Wedding Venue
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E.J.
Wedding:
5/6/2011
2.1/5.0
Don't get a wedding cake from this vendor. The cake is plain and nothing special in taste. I tasted the wedding cake at this vendor on my friend's wedding and it was not good at all.
Don't get a wedding cake from this vendor. The cake is plain and nothing special in taste. I tasted the wedding cake at Read more...
Don't get a wedding cake from this vendor. The cake is plain and nothing special in taste. I tasted the wedding cake at this vendor on my friend's wedding and it was not good at all. Read less
Services Used: Wedding Cake
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Linda
Wedding:
7/3/2011
2.0/5.0
The catering hall is absolutely beautiful. My husband & I fell in love automatically and this was the place for us. Before we signed the contracted the sales person promised a lot more then they actually delivered. The people are not as helpful as I would of liked on the most important day of our lives. I feel like once we signed the contract they will do anything to charge you for every little thing. From my experience Its best to find a place that is less for profit and more dedicated to making a memorable experience. I was disappointed with the way they handled or spoke with the bride & the groom. To my surprise I was not the only one that went through this. Soon after we came back from our honeymoon we met another couple and they were disappointed for the same reasons. The person who was suppose to help with the wedding hanged up on my husband and her husband because they did not want to help or fulfill the requests. They even threatened not to have the wedding when it came to conflicts. Honestly what catering hall does that? Its a shame. In all honesty if I can turn back time I will definitely not have the wedding here. I was reading reviews and a lot positive ones. I'm glad your experience was positive one because every bride/couple deserve that, especially when you pay so much money. unfortunately mine was not and I feel like over 80 thousand went to waste. :(
The catering hall is absolutely beautiful. My husband & I fell in love automatically and this was the place for us. Before Read more...
The catering hall is absolutely beautiful. My husband & I fell in love automatically and this was the place for us. Before we signed the contracted the sales person promised a lot more then they actually delivered. The people are not as helpful as I would of liked on the most important day of our lives. I feel like once we signed the contract they will do anything to charge you for every little thing. From my experience Its best to find a place that is less for profit and more dedicated to making a memorable experience. I was disappointed with the way they handled or spoke with the bride & the groom. To my surprise I was not the only one that went through this. Soon after we came back from our honeymoon we met another couple and they were disappointed for the same reasons. The person who was suppose to help with the wedding hanged up on my husband and her husband because they did not want to help or fulfill the requests. They even threatened not to have the wedding when it came to conflicts. Honestly what catering hall does that? Its a shame. In all honesty if I can turn back time I will definitely not have the wedding here. I was reading reviews and a lot positive ones. I'm glad your experience was positive one because every bride/couple deserve that, especially when you pay so much money. unfortunately mine was not and I feel like over 80 thousand went to waste. :( Read less
Services Used: Wedding Venue
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Anonymous
Wedding:
1+ year ago
1.8/5.0
Working with the Surf club has been a horrible experience. I would not recommend this venue to any bride. They make you use their own in house florist and make promises that later turn out to be lies. They also kept adding additional charges just 4 days before the wedding. Telling us that if we did not pay the additional charges we would not have a wedding. After researching I realized I should have read their reviews prior to falling in love with how beautiful the venue was. Had I done that I would have realized that many couples go through the same awful situation at the surf club. They are not professional and rude. Worst experience we have ever had to deal with.
Working with the Surf club has been a horrible experience. I would not recommend this venue to any bride. They make you Read more...
Working with the Surf club has been a horrible experience. I would not recommend this venue to any bride. They make you use their own in house florist and make promises that later turn out to be lies. They also kept adding additional charges just 4 days before the wedding. Telling us that if we did not pay the additional charges we would not have a wedding. After researching I realized I should have read their reviews prior to falling in love with how beautiful the venue was. Had I done that I would have realized that many couples go through the same awful situation at the surf club. They are not professional and rude. Worst experience we have ever had to deal with. Read less
Services Used: Wedding Venue
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Esther
Wedding:
6/21/2013
1.7/5.0
continued from weddingchannel.com correct information a week before our wedding while our vendor patiently waited to finalize and then rush our order.
With a warm and welcoming demeanor, a glimmer of hope presented itself in the form of the Maitre d’ Rick Di Leo but it didn’t take too long before the first encounter became clear that it was nothing more than false advertisement. Much like Jamie, Rick didn’t seem remotely interested in obtaining details about our plans for the ceremony nor the reception. Our scheduled meeting, just days prior to our big day, would have been left at an introduction had I not initiated a productive meeting by providing him with all pertinent details...again, I was floored & besides myself!

Fast forwarding to our rehearsal and wedding day...

To the credit of the Surf Club, the best service we received was during our rehearsal. The staff graciously allowed us unlimited usage of the ceremony & cocktail area to rehearse as well as hold our rehearsal lunch. In addition, they also allowed us to completely decorate the ballroom that afternoon. Unfortunately what seemed to be taking a turn for the best was short lived and the downhill spiral progressed and to our dismay began to intensify. Rick was not present during any of the rehearsal. He finally showed up while my wedding planner and our team was transforming the ballroom. His presence was almost like a mirage, he was nowhere to be found after I introduced him to my wedding planner. I had to continuously ask the front desk to call him for me. Much like he had “ok’d” us to death during our initial meeting, he promised to have the one and only task delegated to him completed but yet again, a promise was broken and we were failed by another staff member. I would learn after the wedding that the 4x6 frames, (continue to http://www.yelp.com/review_share/1m6IcbU5UfiH1JvvTz9LjQ/review/ICGUGcQcCLj4f7wFJsV8uA?fsid=b8nPTV_FD1AlNkYIh9bIPQ
continued from weddingchannel.com correct information a week before our wedding while our vendor patiently waited to Read more...
continued from weddingchannel.com correct information a week before our wedding while our vendor patiently waited to finalize and then rush our order.
With a warm and welcoming demeanor, a glimmer of hope presented itself in the form of the Maitre d’ Rick Di Leo but it didn’t take too long before the first encounter became clear that it was nothing more than false advertisement. Much like Jamie, Rick didn’t seem remotely interested in obtaining details about our plans for the ceremony nor the reception. Our scheduled meeting, just days prior to our big day, would have been left at an introduction had I not initiated a productive meeting by providing him with all pertinent details...again, I was floored & besides myself!

Fast forwarding to our rehearsal and wedding day...

To the credit of the Surf Club, the best service we received was during our rehearsal. The staff graciously allowed us unlimited usage of the ceremony & cocktail area to rehearse as well as hold our rehearsal lunch. In addition, they also allowed us to completely decorate the ballroom that afternoon. Unfortunately what seemed to be taking a turn for the best was short lived and the downhill spiral progressed and to our dismay began to intensify. Rick was not present during any of the rehearsal. He finally showed up while my wedding planner and our team was transforming the ballroom. His presence was almost like a mirage, he was nowhere to be found after I introduced him to my wedding planner. I had to continuously ask the front desk to call him for me. Much like he had “ok’d” us to death during our initial meeting, he promised to have the one and only task delegated to him completed but yet again, a promise was broken and we were failed by another staff member. I would learn after the wedding that the 4x6 frames, (continue to http://www.yelp.com/review_share/1m6IcbU5UfiH1JvvTz9LjQ/review/ICGUGcQcCLj4f7wFJsV8uA?fsid=b8nPTV_FD1AlNkYIh9bIPQ Read less
Services Used: Unique Services
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Anonymous
Wedding:
1+ year ago
1.1/5.0
Pro: its pretty.
cons:Things I ordered were not delivered as promised.
Lisa and Jamie talk a big game in getting you what you want.
My centerpieces were not like the sample lisa presented. I ordered black magic roses with champagne roses. the sample had tiny flowers as a filler. on our wedding day they used some nasty yellow pollen looking baby breath type of filler. They were red and light PINK roses. I HATE PINK!!!! really??? what a way to cheap out!! crooks!
Our cocktail hour we were supposed to have 7 passed hor'dorves and we had 5 that we wanted. The 6th was what we didn't want. Mozzarella and tomatoe Because our appetizers were mozzarella and tomatoe. There was no 7th as promised!
I specifically said i do not want my event pre plated. I bought menus specifically to be placed on each plate. NOT next to it. Surf club staff pre-plated it.
our ice block during vienese was supposed to be a heart shaped sculpture with our initials if the initials fit. We asked what size photo fit. Jamie said 8x10. We laminated an 8x10 photo and gave it to the maitre d George. Instead of a heart we got an ice block with a photo! And then the "executive chef" said the photo is too big?!? There is no communication in surf club!!!
When we went to pay the final head count Jamie did not say that the kinetic lights were not paid for. (They wanted $1000 to flip a switch) Jamie didnt even have the contract in front of him to see what we owed and what was extra. Instead he had us pay at the reception desk. At the wedding, Maitre d shut off the lights INSTEAD of talk to us before he did that to say "hey guys the kinetics are $1000 extra". all the mistakes the surf club made you'd think they would have handled themselves a little more professionally.
I will never refer anyone to the Surf Club again...
Pro: its pretty.
cons:Things I ordered were not delivered as promised.
Lisa and Jamie talk a big game in getting Read more...
Pro: its pretty.
cons:Things I ordered were not delivered as promised.
Lisa and Jamie talk a big game in getting you what you want.
My centerpieces were not like the sample lisa presented. I ordered black magic roses with champagne roses. the sample had tiny flowers as a filler. on our wedding day they used some nasty yellow pollen looking baby breath type of filler. They were red and light PINK roses. I HATE PINK!!!! really??? what a way to cheap out!! crooks!
Our cocktail hour we were supposed to have 7 passed hor'dorves and we had 5 that we wanted. The 6th was what we didn't want. Mozzarella and tomatoe Because our appetizers were mozzarella and tomatoe. There was no 7th as promised!
I specifically said i do not want my event pre plated. I bought menus specifically to be placed on each plate. NOT next to it. Surf club staff pre-plated it.
our ice block during vienese was supposed to be a heart shaped sculpture with our initials if the initials fit. We asked what size photo fit. Jamie said 8x10. We laminated an 8x10 photo and gave it to the maitre d George. Instead of a heart we got an ice block with a photo! And then the "executive chef" said the photo is too big?!? There is no communication in surf club!!!
When we went to pay the final head count Jamie did not say that the kinetic lights were not paid for. (They wanted $1000 to flip a switch) Jamie didnt even have the contract in front of him to see what we owed and what was extra. Instead he had us pay at the reception desk. At the wedding, Maitre d shut off the lights INSTEAD of talk to us before he did that to say "hey guys the kinetics are $1000 extra". all the mistakes the surf club made you'd think they would have handled themselves a little more professionally.
I will never refer anyone to the Surf Club again... Read less
Services Used: Flowers, Wedding Venue
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Anonymous
Wedding:
1+ year ago
1.0/5.0
The Surf Club and its staff (minus one or two) proved to be the most two faced people having to deal with. Once they get your deposit and sell their place on false premonitions, they no longer want to hear or deal with you. Not only do they not want to deal with you, they treat you like garbage (not returning phone calls, hanging up the phone on you, telling you that you are wrong, lying to me!) They made our wedding quite stressful at the end and trying to follow up with them afterwards has proven to be useless. There is no point of escalation. It is really a poor service and I would not wish on my worst enemy the way we were treated.
The Surf Club and its staff (minus one or two) proved to be the most two faced people having to deal with. Once they get Read more...
The Surf Club and its staff (minus one or two) proved to be the most two faced people having to deal with. Once they get your deposit and sell their place on false premonitions, they no longer want to hear or deal with you. Not only do they not want to deal with you, they treat you like garbage (not returning phone calls, hanging up the phone on you, telling you that you are wrong, lying to me!) They made our wedding quite stressful at the end and trying to follow up with them afterwards has proven to be useless. There is no point of escalation. It is really a poor service and I would not wish on my worst enemy the way we were treated. Read less
Services Used: Wedding Venue
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Linda
Wedding:
9/18/2011
0.7/5.0
I am the mother of the bride who paid for the wedding and I would DEFINITELY NOT recommend having a wedding here. When we booked the hall, Jaimie was very nice and promised us a lot more than what was actually given. You MUST have every single thing in writing if you are planning on having your wedding here.

We were told we can have any cake filling and cake design that we wanted just as long as it wasn't outrageous. My daughter said she wanted a red velvet beach themed cake and was told "no problem". A couple of weeks before the wedding we were told we had choice of "3" cakes and no red velvet because the baker didn't know how to make red velvet and if we wanted any design on the cake, we would have to pay for it!!!!! because we had the "OPAL PLAN"???? No one ever mentioned any different kinds of plans!!!! The cake we did get was so dry, it seemed like it was AT LEAST A WEEK OLD!!!!

The day of the wedding we had the ceremony outside (the main reason we had it here) and the beach area was FILTHY!!!! My daughter had to walk over garbage to take the pictures.

We were supposed to have 6 passed appetizers. I got ONE!!!! Half way through the cocktail hour I mentioned that we were supposed to have SIX passed appetizers. They came out with the rest but it was enough for about 20 people not l35!!!!

One of my guests arrived early and asked the person sitting at the reception area about the wedding and was VERY RUDELY TOLD TO GO AND SIT DOWN AND WAIT until they called them!!!!! This woman is always rude and has to be a family relative because no reputable place would have this woman greeting people!!!!

They told us the chicken dish would be a cornish hen stuffed with bread and prociutto stuffing. It was an EXTREMELY DRY chicken cutlet stuffed with spinach and peppers!!! No one at my table could eat it!!!!

The only good thing I have to say is that they did a good job on the flowers. Artie is the nicest man ever. (Oh, by the way....you have to get your flowers from them!!)

The only good thing about the Surf Club is the appearance when you walk in the vestibule......EVERYTHING ELSE SUCKS!!!!!! DON'T HAVE YOUR WEDDING HERE!!!
I am the mother of the bride who paid for the wedding and I would DEFINITELY NOT recommend having a wedding here. When we Read more...
I am the mother of the bride who paid for the wedding and I would DEFINITELY NOT recommend having a wedding here. When we booked the hall, Jaimie was very nice and promised us a lot more than what was actually given. You MUST have every single thing in writing if you are planning on having your wedding here.

We were told we can have any cake filling and cake design that we wanted just as long as it wasn't outrageous. My daughter said she wanted a red velvet beach themed cake and was told "no problem". A couple of weeks before the wedding we were told we had choice of "3" cakes and no red velvet because the baker didn't know how to make red velvet and if we wanted any design on the cake, we would have to pay for it!!!!! because we had the "OPAL PLAN"???? No one ever mentioned any different kinds of plans!!!! The cake we did get was so dry, it seemed like it was AT LEAST A WEEK OLD!!!!

The day of the wedding we had the ceremony outside (the main reason we had it here) and the beach area was FILTHY!!!! My daughter had to walk over garbage to take the pictures.

We were supposed to have 6 passed appetizers. I got ONE!!!! Half way through the cocktail hour I mentioned that we were supposed to have SIX passed appetizers. They came out with the rest but it was enough for about 20 people not l35!!!!

One of my guests arrived early and asked the person sitting at the reception area about the wedding and was VERY RUDELY TOLD TO GO AND SIT DOWN AND WAIT until they called them!!!!! This woman is always rude and has to be a family relative because no reputable place would have this woman greeting people!!!!

They told us the chicken dish would be a cornish hen stuffed with bread and prociutto stuffing. It was an EXTREMELY DRY chicken cutlet stuffed with spinach and peppers!!! No one at my table could eat it!!!!

The only good thing I have to say is that they did a good job on the flowers. Artie is the nicest man ever. (Oh, by the way....you have to get your flowers from them!!)

The only good thing about the Surf Club is the appearance when you walk in the vestibule......EVERYTHING ELSE SUCKS!!!!!! DON'T HAVE YOUR WEDDING HERE!!! Read less
Services Used: Wedding Venue
B6
kjs
Wedding:
6/2/2012
0.5/5.0
I am getting married at the Surf Club this fall and have felt compelled to write this review for a while now to serve as a heads up for couples who are considering this venue. There is no doubt the Surf Club is a beautiful place and it is easy to envision a fantastic event taking place there, overlooking the water. But, for as warm and inviting as it feels the people who you work with to plan the logistics of your event leave much to be desired in terms of responsiveness, manors, and overall customer service. My fiance and I have very much gotten the feeling that now that we've committed to this venue and they have our money, they don't really care about us anymore and can't be bothered to spend time talking about the details of our day with us or discussing requests that we have. This is the case with everyone I have interacted with so far, which includes the event managers (who often let messages/emails go unanswered for weeks) and the floral staff (they do make you use their in-house florist for all on-site floral decor).

There are tons of positive reviews online about this venue and I've spoken with several people who attended weddings here and had good things to say overall. My fiance and I took a lot of care in selecting our venue and we read several reviews that were not so positive about the Surf Club before we made our decision. We were a bit nervous because of what some reviews warned but ultimately we decided to move forward as there wasn't any other venue with a similar offering for us. (Obviously we know you'll find some negative feedback about any venue, but something about how our event manager began treating us before we had even booked our wedding rang true to what those reviews warned- (i.e. before he had even "made the sale" he seemed to stop really caring about our business. He was abrupt with us like he didn't really care whether we had our wedding there or not... hey, if that's how an event manager feels, whatever I guess, but you shouldn't let a potential customer get that feeling from you, right?)

We have had a lot of frustration in trying to communicate with (and get responses from) staff at the Surf Club. I am truly hoping that our wedding reception will come together without any major issues and that in the end the day will be great, like many others who've mentioned problems in their reviews have said their day ended up. But be warned** if you are a couple who wants...
- easy communication with your wedding venue/event mngr
- an event planner who will take as much time as you need to answer your questions or bounce ideas around w/ you
- to be involved in the details of your day and not just leave things up to chance that they will all work out fine..

...then you should really think twice about the Surf Club. Just some advice from a couple who's dealing with this right now.
I am getting married at the Surf Club this fall and have felt compelled to write this review for a while now to serve as a Read more...
I am getting married at the Surf Club this fall and have felt compelled to write this review for a while now to serve as a heads up for couples who are considering this venue. There is no doubt the Surf Club is a beautiful place and it is easy to envision a fantastic event taking place there, overlooking the water. But, for as warm and inviting as it feels the people who you work with to plan the logistics of your event leave much to be desired in terms of responsiveness, manors, and overall customer service. My fiance and I have very much gotten the feeling that now that we've committed to this venue and they have our money, they don't really care about us anymore and can't be bothered to spend time talking about the details of our day with us or discussing requests that we have. This is the case with everyone I have interacted with so far, which includes the event managers (who often let messages/emails go unanswered for weeks) and the floral staff (they do make you use their in-house florist for all on-site floral decor).

There are tons of positive reviews online about this venue and I've spoken with several people who attended weddings here and had good things to say overall. My fiance and I took a lot of care in selecting our venue and we read several reviews that were not so positive about the Surf Club before we made our decision. We were a bit nervous because of what some reviews warned but ultimately we decided to move forward as there wasn't any other venue with a similar offering for us. (Obviously we know you'll find some negative feedback about any venue, but something about how our event manager began treating us before we had even booked our wedding rang true to what those reviews warned- (i.e. before he had even "made the sale" he seemed to stop really caring about our business. He was abrupt with us like he didn't really care whether we had our wedding there or not... hey, if that's how an event manager feels, whatever I guess, but you shouldn't let a potential customer get that feeling from you, right?)

We have had a lot of frustration in trying to communicate with (and get responses from) staff at the Surf Club. I am truly hoping that our wedding reception will come together without any major issues and that in the end the day will be great, like many others who've mentioned problems in their reviews have said their day ended up. But be warned** if you are a couple who wants...
- easy communication with your wedding venue/event mngr
- an event planner who will take as much time as you need to answer your questions or bounce ideas around w/ you
- to be involved in the details of your day and not just leave things up to chance that they will all work out fine..

...then you should really think twice about the Surf Club. Just some advice from a couple who's dealing with this right now. Read less
Services Used: Wedding Cake, Catering, Flowers, Wedding Venue
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Anonymous
Wedding:
3/20/2013
0.0/5.0
Thank you guys for the reviews. I appreciate the honesty. I must say that I fell in love with this place just like everyone else. My fiancé and I are getting married God willing next year and surf club caught our eye. It's very beautiful and I know my guest will enjoy with us on our special day but I must say that we'll pass. I was looking to go meet with them this Saturday but thank God I read the reviews before wasting my time. Nobody wants rude customer service experience and liars; at least not for a wedding. We will definitely look somewhere else. Thanks for the advice
Thank you guys for the reviews. I appreciate the honesty. I must say that I fell in love with this place just like Read more...
Thank you guys for the reviews. I appreciate the honesty. I must say that I fell in love with this place just like everyone else. My fiancé and I are getting married God willing next year and surf club caught our eye. It's very beautiful and I know my guest will enjoy with us on our special day but I must say that we'll pass. I was looking to go meet with them this Saturday but thank God I read the reviews before wasting my time. Nobody wants rude customer service experience and liars; at least not for a wedding. We will definitely look somewhere else. Thanks for the advice Read less
Services Used: Wedding Venue
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Pissed off!
Wedding:
4/29/2012
0.0/5.0
TERRIBLE!!!! we were served dinner @ 10:45. The wedding ended at 11! Many guests left without eating. My11:30 we were out. In one hour, we were"Served' dinner, cut cake & had dessert. Limo was upset that we were 1/2 hour late. CLub said there was another party of 500 people downstairs that they needed to serve first. Guess our 150 wasn't "BIG" enough to tend to!
TERRIBLE!!!! we were served dinner @ 10:45. The wedding ended at 11! Many guests left without eating. My11:30 we were out. Read more...
TERRIBLE!!!! we were served dinner @ 10:45. The wedding ended at 11! Many guests left without eating. My11:30 we were out. In one hour, we were"Served' dinner, cut cake & had dessert. Limo was upset that we were 1/2 hour late. CLub said there was another party of 500 people downstairs that they needed to serve first. Guess our 150 wasn't "BIG" enough to tend to! Read less
Services Used: Wedding Venue

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280 Davenport Avenue, New Rochelle, NY 10805 See On Map
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