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The Townsend Hotel

Birmingham , MI
CONTACT US
CONTACT US

LOCATION

100 Townsend Street
Birmingham, MI US 48009 (map)

PHONE

248-642-7900

WEBSITE

View website
Please let this vendor know that you found them on the WeddingWire Network.

ABOUT US

The Townsend Hotel can make your dream come true - from the initial engagement announcement to the pre-wedding preparations, and finally, to the enchanted wedding ceremony and wedding... Read more
The Townsend Hotel can make your dream come true - from the initial engagement announcement to the pre-wedding preparations, and finally, to the enchanted wedding ceremony and wedding reception. Our stylish reception hall provides a matchless setting, accommodations and personalized support to produce a cherished event for you and your honored guests.

From your elegant ceremony to a distinctive rehearsal dinner or a memorable brunch the following day, the Townsend will create a memorable experience for your wedding. Located in Birmingham, Michigan, a refined Detroit suburb near West Bloomfield, Troy, Bloomfield Hills, and Royal Oak, we can provide the setting you envision in a convenient and beautiful location. Read less
Wedding Venue

PHOTOS

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INFO FOR WEDDING VENUE

When was your venue built?
1988
When was your venue last renovated?
2014
Describe your venue:
Banquet Hall, Hotel, Restaurant
Describe the style of your venue
Classic / Traditional
What wedding services does your venue provide?
Bridal Shower, Ceremony, Engagement Party, Reception
What is the maximum capacity of your venue?
360
How many event spaces or rooms does your venue offer?
2
Does your venue offer an indoor space?
Yes
Does your venue offer a covered outdoor space?
No
Does your venue offer an uncovered outdoor space?
No
Does your venue have on-site accommodations?
Yes
Number of guest rooms
150
Number of suites
57
What is the minimum rental fee for your venue?
2000
Bar Service
Offered in-house
Is bar service included in the minimum rental fee?
No
Beverage Service
Offered in-house
Is beverage service included in the minimum rental fee?
No
Catering
Offered in-house, Outside vendors welcome
Is catering included in the minimum rental fee?
No
What is the average catering price per person at your venue?
30
Event Coordination
Offered in-house
Is event coordination included in the minimum rental fee?
Yes
Event Rentals
Offered in-house, Outside vendors welcome
Are event rentals included in the minimum rental fee?
No
Lighting and Sound
Offered in-house, Outside vendors welcome
Are lighting and sound included in the minimum rental fee?
No
Linens
Offered in-house, Outside vendors welcome
Are linens included in the minimum rental fee?
Yes
Seating
Offered in-house, Outside vendors welcome
Is seating included in the minimum rental fee?
Yes
Shuttle / Transportation
Outside vendors welcome
Wedding Cake
Offered in-house
Is wedding cake included in the minimum rental fee?
No

REVIEWS

4.5
out of 5.0
4.5/5.0
4.5/5.0
4.5/5.0
4.5/5.0
4.5/5.0
Sort by
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Erica
Wedding:
5/2/2014
5.0/5.0
I am SO HAPPY with my choice with going with the Townsend for my wedding back in May 2014. If you want an intimate venue, this is the place. I had 165 guest and about 50 stayed at the Townsend and the others stayed at close hotels. I loved that I could walk down the halls and see my guests/family walking to their room or the restaurant inside the hotel. It felt like it was our own personal hotel, just for us and our wedding. The service is BEYOND anything I have ever seen in a hotel. I would call for 10 champagne glasses and before I could hang up the phone, someone was knocking on my suite door with glasses on a beautiful tray. These people are NICE people and really care about your satisfaction. We served salmon and steak and it was DIVINE. We also got our cake from their bakery, and even though I barely got to eat it, it was AMAZING!!! There is a salon right across the street where all your bridesmaids can get pampered and then walk right back over. Such a great location!

This review would not be a review without mentioning Lizz, the catering manager. She is the reason I chose this venue because of her excellent customer service. She treated me like a princess and really made me fall in love with the venue. She is very responsive to emails and I hope she eventually sees this review. Lizz, thank you sooo much for everything! The Townsend is VERY lucky to have you! If it wasn't for you, my fairy tale wedding would not have been complete!
I am SO HAPPY with my choice with going with the Townsend for my wedding back in May 2014. If you want an intimate venue, Read more...
I am SO HAPPY with my choice with going with the Townsend for my wedding back in May 2014. If you want an intimate venue, this is the place. I had 165 guest and about 50 stayed at the Townsend and the others stayed at close hotels. I loved that I could walk down the halls and see my guests/family walking to their room or the restaurant inside the hotel. It felt like it was our own personal hotel, just for us and our wedding. The service is BEYOND anything I have ever seen in a hotel. I would call for 10 champagne glasses and before I could hang up the phone, someone was knocking on my suite door with glasses on a beautiful tray. These people are NICE people and really care about your satisfaction. We served salmon and steak and it was DIVINE. We also got our cake from their bakery, and even though I barely got to eat it, it was AMAZING!!! There is a salon right across the street where all your bridesmaids can get pampered and then walk right back over. Such a great location!

This review would not be a review without mentioning Lizz, the catering manager. She is the reason I chose this venue because of her excellent customer service. She treated me like a princess and really made me fall in love with the venue. She is very responsive to emails and I hope she eventually sees this review. Lizz, thank you sooo much for everything! The Townsend is VERY lucky to have you! If it wasn't for you, my fairy tale wedding would not have been complete! Read less
Services Used: Wedding Venue
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Anonymous
Wedding:
Recently Married
5.0/5.0
Beautiful venue and a joy to work with!
Beautiful venue and a joy to work with!
Beautiful venue and a joy to work with! Read less
Services Used: Wedding Venue
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Anonymous
Wedding:
1+ year ago
5.0/5.0
The Townsend truly was the perfect place for our wedding. The food was amazing and two weeks later we are still recieving compliments on how delicious everthing was. From the very beginning Lizz Smith was beyond organized and was a crucial part in making the wedding such a success. I cannot say enough about her attention to detail, and how prompt she was in answering questions and responding to emails. The service on the day of the wedding was amazing and everything flowed right on schedule. The Townsend was the most expensive venue we looked but was worth every last penny! My only "compaint" was that they forgot to deliver our wedding cake pieces to our room at the end of the night, but given that we had the executive suite and they let our party go to 1:45 am , I was not about to complain. The Townsend was the best!
The Townsend truly was the perfect place for our wedding. The food was amazing and two weeks later we are still recieving Read more...
The Townsend truly was the perfect place for our wedding. The food was amazing and two weeks later we are still recieving compliments on how delicious everthing was. From the very beginning Lizz Smith was beyond organized and was a crucial part in making the wedding such a success. I cannot say enough about her attention to detail, and how prompt she was in answering questions and responding to emails. The service on the day of the wedding was amazing and everything flowed right on schedule. The Townsend was the most expensive venue we looked but was worth every last penny! My only "compaint" was that they forgot to deliver our wedding cake pieces to our room at the end of the night, but given that we had the executive suite and they let our party go to 1:45 am , I was not about to complain. The Townsend was the best! Read less
Services Used: Wedding Venue
The Townsend Hotel responded with the following comments:

Congratulations on your recent wedding at The Townsend Hotel!

We are delighted you had a wonderful experience and thank you for your kind comments.

We look forward to welcoming you back on your anniversary each and every year!

Sincerely,

Steven Kalczynski
Managing Director
Townsend Hotel
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Rachael
Wedding:
6/16/2012
5.0/5.0
I didn't have my wedding at the Townsend, but I worked with them to reserve a block of rooms for my guests at a discounted rate. The staff at the Townsend are wonderful. They are very helpful and provide impeccable service. They passed out welcome bags to the guests checking in without a fee (some hotels are known to charge for that). All of my guests were extremely happy with the hotel and the discounted rate. The hotel itself is beautiful and the rooms are luxurious.

Also, they sent champagne and chocolate covered strawberries up to the bridal suite which was a really nice touch.

I highly recommend staying at the Townsend!
I didn't have my wedding at the Townsend, but I worked with them to reserve a block of rooms for my guests at a discounted Read more...
I didn't have my wedding at the Townsend, but I worked with them to reserve a block of rooms for my guests at a discounted rate. The staff at the Townsend are wonderful. They are very helpful and provide impeccable service. They passed out welcome bags to the guests checking in without a fee (some hotels are known to charge for that). All of my guests were extremely happy with the hotel and the discounted rate. The hotel itself is beautiful and the rooms are luxurious.

Also, they sent champagne and chocolate covered strawberries up to the bridal suite which was a really nice touch.

I highly recommend staying at the Townsend! Read less
Services Used: Travel
The Townsend Hotel responded with the following comments:

Thank you so much for your kind words on your recent experience at The Townsend Hotel in the "walking city" of Birmingham, Mi. We are delighted that you enjoyed your visit with us and look forward to welcoming you back in the near future.

Sincerely,

Steven Kalczynski
Managing Director
The Townsend Hotel
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Collette
Wedding:
10/10/2010
5.0/5.0
We had an outdoor ceremony at Cranbrook, but didn't want to chance a tented reception with it being October and all, plus I liked the idea of a hotel for the convenience of having everything with me, not needing transportation at night, etc., so we decided to find a hotel for our reception. This was challenging for two reasons: we were having a small, intimate wedding (60 guests) and I really like dramatic, elegant settings- the kind that usually only cater to larger groups. Finding the Townsend felt very lucky because they were able to accomodate our smaller group, but also provide the elegant setting I wanted. We rented the first two salons of their ballroom which also gave us use of the entire foyer as no one else booked the other half of the ballroom. The biggest perk was the complimentary executive suite they provided us with for 2 nights, which is a huge 3 room suite with 2 bathrooms and 2 balconies and TONS of room to get ready in! Each night we came into the suite they had champagne and chocolate covered strawberries waiting for us! Their room service was delicious and I felt like an absolute princess staying there for my wedding, they make you feel very pampered. The reception went off beautifully. We even had a celebrity wedding crasher who was staying at the hotel, which couldn't have happened anywhere else! Our guests commented on seeing several famous athletes there during the reception as well! We worked with Joanie Sams and she was absolutely amazing, quick with emails and very accomodating. She was able to get us great block room rates for our out of town guests. The hotel is gorgeous and sophisticated, which real crystal chandeliers everywhere and amazing european decor. Everything has a very high end feel which is exactly what I wanted. The food was delicious and we received soo many compliments on it, our guests really enjoyed their dinners! We also used the Townsend Bakery for our cake. Their pastry chef, Taylor, was amazing. We had a cake tasting and everything was so delicious that we decided to do a different flavor cake and filling for each tier of our cake! I gave Taylor a color swatch and he made the frosting an exact match, it turned out beautifully! Also, the beds in the rooms are the most comfortable I've ever slept in! We went on a very extravagant honeymoon and stayed in 5 star resorts, but we kept commenting that none of the beds at these places were as comfy as the beds at the Townsend! I couldn't imagine a better place for a reception! Even if you don't have yours here, I would defintely recommend at least staying here for your wedding night! There is no other hotel as nice in the area, and their cozy beds and marble tubs make for a pretty romantic setting!
We had an outdoor ceremony at Cranbrook, but didn't want to chance a tented reception with it being October and all, plus Read more...
We had an outdoor ceremony at Cranbrook, but didn't want to chance a tented reception with it being October and all, plus I liked the idea of a hotel for the convenience of having everything with me, not needing transportation at night, etc., so we decided to find a hotel for our reception. This was challenging for two reasons: we were having a small, intimate wedding (60 guests) and I really like dramatic, elegant settings- the kind that usually only cater to larger groups. Finding the Townsend felt very lucky because they were able to accomodate our smaller group, but also provide the elegant setting I wanted. We rented the first two salons of their ballroom which also gave us use of the entire foyer as no one else booked the other half of the ballroom. The biggest perk was the complimentary executive suite they provided us with for 2 nights, which is a huge 3 room suite with 2 bathrooms and 2 balconies and TONS of room to get ready in! Each night we came into the suite they had champagne and chocolate covered strawberries waiting for us! Their room service was delicious and I felt like an absolute princess staying there for my wedding, they make you feel very pampered. The reception went off beautifully. We even had a celebrity wedding crasher who was staying at the hotel, which couldn't have happened anywhere else! Our guests commented on seeing several famous athletes there during the reception as well! We worked with Joanie Sams and she was absolutely amazing, quick with emails and very accomodating. She was able to get us great block room rates for our out of town guests. The hotel is gorgeous and sophisticated, which real crystal chandeliers everywhere and amazing european decor. Everything has a very high end feel which is exactly what I wanted. The food was delicious and we received soo many compliments on it, our guests really enjoyed their dinners! We also used the Townsend Bakery for our cake. Their pastry chef, Taylor, was amazing. We had a cake tasting and everything was so delicious that we decided to do a different flavor cake and filling for each tier of our cake! I gave Taylor a color swatch and he made the frosting an exact match, it turned out beautifully! Also, the beds in the rooms are the most comfortable I've ever slept in! We went on a very extravagant honeymoon and stayed in 5 star resorts, but we kept commenting that none of the beds at these places were as comfy as the beds at the Townsend! I couldn't imagine a better place for a reception! Even if you don't have yours here, I would defintely recommend at least staying here for your wedding night! There is no other hotel as nice in the area, and their cozy beds and marble tubs make for a pretty romantic setting! Read less
Services Used: Wedding Cake, Catering, Wedding Venue
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abbeyjane
Wedding:
8/23/2008
2.0/5.0
We reserved a room block at the Townsend for the night of the wedding. I also stayed there the night of the wedding as well with my new husband.

All in all I was really disappointed by the Townsend...i've always thought it was the pinnacle of customer service. Instead we found out that they turned away our guests telling them we didn't have a room block when indeed we did. They then resolved that situation only to shortly after call us to complain not enough people were reserving rooms....uh...you just turned them away. So we ended up being so frustrated that we just suggested to our guest they stay elsewhere.

I did still stay at the Townsend that night which the room was very nice but a bit overpriced...I really was expecting more!
We reserved a room block at the Townsend for the night of the wedding. I also stayed there the night of the wedding as Read more...
We reserved a room block at the Townsend for the night of the wedding. I also stayed there the night of the wedding as well with my new husband.

All in all I was really disappointed by the Townsend...i've always thought it was the pinnacle of customer service. Instead we found out that they turned away our guests telling them we didn't have a room block when indeed we did. They then resolved that situation only to shortly after call us to complain not enough people were reserving rooms....uh...you just turned them away. So we ended up being so frustrated that we just suggested to our guest they stay elsewhere.

I did still stay at the Townsend that night which the room was very nice but a bit overpriced...I really was expecting more! Read less
Services Used: Unique Services

MAP

 
100 Townsend Street, Birmingham, MI 48009 See On Map
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Please let this vendor know that you found them on the WeddingWire Network.
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