Nophoto-130

The Wedding Library

New York , NY

LOCATION

New York, NY US
Please let this vendor know that you found them on the WeddingWire Network.
Wedding Planning

REVIEWS

3.8
out of 5.0
3.8/5.0
3.8/5.0
3.8/5.0
3.8/5.0
3.8/5.0
Sort by
Default-vendor-profile-pic
Anonymous
Wedding:
[Private]
0.9/5.0
My first visit to Wedding Library was a very pleasurable experience and I found stunning dresses that suit each of my 6 bridesmaids. However yesterday I was very disappointed upon returning for fittings.

When my family and I arrived for our scheduled appointment, the entire space was filled with another family of about 10 people. I figured they were the previous appointment and would be leaving shortly, but I soon learned they were a walk-in. This other group took over all the couches and chairs and the dressing room. The staff, who was very friendly, practically ignored us entirely as the 5 of us crammed into what was half of the dressing room sectioned off for us. When I asked if they would be leaving at any point during our appointment, I was told "Well you are more than welcome to use the mirror , too!"

I was pretty upset, considering this is probably the only time my sisters, mother and I will be looking at bridesmaid dresses together, and frankly I couldn't have felt less important.

I ended up walking out because I didn't know what else to do.
Fortunately, the dresses were beautiful and my sisters decided to place an order once I left.
Graciously, the manager offered us a discount because of the total disregard for our reservation. And while I'm grateful for the discount, I would have preferred to have our reservation and time respected. Weddings are such a big experience and it was supposed to be a special day -- instead it was really uncomfortable.

I felt like it was more important to the sales team to make a new potential sale than to finish ours --- the manager told my sister that it would have been 'rude' to turn away this large group. Meanwhile, we represent 6 dresses - not sure why this other group got special treatment. Wouldnt recommend taking the chance and making a "reservation" here.
My first visit to Wedding Library was a very pleasurable experience and I found stunning dresses that suit each of my 6 Read more...
My first visit to Wedding Library was a very pleasurable experience and I found stunning dresses that suit each of my 6 bridesmaids. However yesterday I was very disappointed upon returning for fittings.

When my family and I arrived for our scheduled appointment, the entire space was filled with another family of about 10 people. I figured they were the previous appointment and would be leaving shortly, but I soon learned they were a walk-in. This other group took over all the couches and chairs and the dressing room. The staff, who was very friendly, practically ignored us entirely as the 5 of us crammed into what was half of the dressing room sectioned off for us. When I asked if they would be leaving at any point during our appointment, I was told "Well you are more than welcome to use the mirror , too!"

I was pretty upset, considering this is probably the only time my sisters, mother and I will be looking at bridesmaid dresses together, and frankly I couldn't have felt less important.

I ended up walking out because I didn't know what else to do.
Fortunately, the dresses were beautiful and my sisters decided to place an order once I left.
Graciously, the manager offered us a discount because of the total disregard for our reservation. And while I'm grateful for the discount, I would have preferred to have our reservation and time respected. Weddings are such a big experience and it was supposed to be a special day -- instead it was really uncomfortable.

I felt like it was more important to the sales team to make a new potential sale than to finish ours --- the manager told my sister that it would have been 'rude' to turn away this large group. Meanwhile, we represent 6 dresses - not sure why this other group got special treatment. Wouldnt recommend taking the chance and making a "reservation" here. Read less
Services Used: Dress & Attire
Default-vendor-profile-pic
Alison
Wedding:
12/13/2014
5.0/5.0
I am getting married on 12.13.14 and have had such a wonderful experince with the Wedding Library!! Matthew, Rebecca, Kate, and Chelsea have been INCREDIBLE!!! I have a very time consuming job and having this team to work with has saved me so much time and stress!! The bridesmaid dress selection @ the Wedding Library is extensive! The dresses my bridal party picked out are beautiful cranberry chiffon gowns by monique lhuillier ...they are beautiful...they look amazing in them...and..they actually CAN wear them again!! I reccomend the Wedding Library without hesitation!
I am getting married on 12.13.14 and have had such a wonderful experince with the Wedding Library!! Matthew, Rebecca, Read more...
I am getting married on 12.13.14 and have had such a wonderful experince with the Wedding Library!! Matthew, Rebecca, Kate, and Chelsea have been INCREDIBLE!!! I have a very time consuming job and having this team to work with has saved me so much time and stress!! The bridesmaid dress selection @ the Wedding Library is extensive! The dresses my bridal party picked out are beautiful cranberry chiffon gowns by monique lhuillier ...they are beautiful...they look amazing in them...and..they actually CAN wear them again!! I reccomend the Wedding Library without hesitation! Read less
Services Used: Dress & Attire, Wedding Planning
Default-vendor-profile-pic
Megan
Wedding:
11/28/2014
4.6/5.0
Working with Kate at the Wedding Library was great. When I arrived without the bride-to-be looking for a bridesmaid dress, Kate sent me back with approximately 10 different dresses. She gave her honest opinion and didn't mind at all that I wanted to try on a few dresses twice. Nor did she mind that I had to skype in the bride to be! (Quietly!). Not only that, but my dress came in way earlier than I thought. My only wish is that they had bride gowns, too. That, and it's very hard to get an appointment! I had to wait 6 weeks (but not big deal because the wedding isn't for months). Kate and Wedding Library group were great and when it is my day, I will return there for sure. Thanks Kate!
Working with Kate at the Wedding Library was great. When I arrived without the bride-to-be looking for a bridesmaid dress, Read more...
Working with Kate at the Wedding Library was great. When I arrived without the bride-to-be looking for a bridesmaid dress, Kate sent me back with approximately 10 different dresses. She gave her honest opinion and didn't mind at all that I wanted to try on a few dresses twice. Nor did she mind that I had to skype in the bride to be! (Quietly!). Not only that, but my dress came in way earlier than I thought. My only wish is that they had bride gowns, too. That, and it's very hard to get an appointment! I had to wait 6 weeks (but not big deal because the wedding isn't for months). Kate and Wedding Library group were great and when it is my day, I will return there for sure. Thanks Kate! Read less
Services Used: Dress & Attire
Default-vendor-profile-pic
Melissa
Wedding:
8/31/2014
4.9/5.0
My bridesmaids and I had a great experience using the Wedding Library for bridesmaid dresses. Not only did they have a vast selection of Amsale gowns, but Kate and the rest of the staff were wonderful to work with! Thank you for making the otherwise stressful/overwhelming experience a breeze!
My bridesmaids and I had a great experience using the Wedding Library for bridesmaid dresses. Not only did they have a Read more...
My bridesmaids and I had a great experience using the Wedding Library for bridesmaid dresses. Not only did they have a vast selection of Amsale gowns, but Kate and the rest of the staff were wonderful to work with! Thank you for making the otherwise stressful/overwhelming experience a breeze! Read less
Services Used: Dress & Attire
Default-vendor-profile-pic
Loni
Wedding:
7/3/2014
4.8/5.0
My bridesmaids and I had a fabulous experience with the Wedding Library.

Kathryn took care of my girls, and thanks to her they were all comfortable (even girls who were really unsure about sizing due to pregnancy and weight loss--she patiently walked them through it) and we found to most beautiful dresses for the big day. Can't wait to finally see them all wearing them!

We came here after going to a popular chain store and the difference in the gowns and the atmosphere was remarkable. You and your girls should have beautiful experiences every step of the way and this will definitely be one of them. (Plus, its near Dylan's Candy Bar and Serendipity, so if you want to treat your bridesmaids to a girly-fun date after there's options nearby!)

Ask to book your appointment on a slow day (you may have to take off from work, but its worth it) so that you and your girls don't feel overwhelmed by other brides, etc.

Will definitely be bringing my girlfriends here when its their time too! :)
My bridesmaids and I had a fabulous experience with the Wedding Library.

Kathryn took care of my girls, and Read more...
My bridesmaids and I had a fabulous experience with the Wedding Library.

Kathryn took care of my girls, and thanks to her they were all comfortable (even girls who were really unsure about sizing due to pregnancy and weight loss--she patiently walked them through it) and we found to most beautiful dresses for the big day. Can't wait to finally see them all wearing them!

We came here after going to a popular chain store and the difference in the gowns and the atmosphere was remarkable. You and your girls should have beautiful experiences every step of the way and this will definitely be one of them. (Plus, its near Dylan's Candy Bar and Serendipity, so if you want to treat your bridesmaids to a girly-fun date after there's options nearby!)

Ask to book your appointment on a slow day (you may have to take off from work, but its worth it) so that you and your girls don't feel overwhelmed by other brides, etc.

Will definitely be bringing my girlfriends here when its their time too! :) Read less
Services Used: Dress & Attire
Default-vendor-profile-pic
Amy
Wedding:
5/30/2014
5.0/5.0
My experience here was great and just what I needed! I you are a bride with a lot on your plate I would absolutely recommend using this place. As the bride, with 13 bridesmaids, I was obviously overwhelmed with so many decisions to make but Kathryn could not have been more helpful. I originally went in with a pretty complicated idea for dresses for my girls and Kathryn helped me simplify and perfect the look. She made suggestions on colors and styles and took all the work off of my plate. She stayed in contact with my bridesmaids and helped them decide on their dresses and handled their measurements, ordering and shipping. All the bridesmaids loved working with her as well. Seriously awesome and helpful!!
My experience here was great and just what I needed! I you are a bride with a lot on your plate I would absolutely Read more...
My experience here was great and just what I needed! I you are a bride with a lot on your plate I would absolutely recommend using this place. As the bride, with 13 bridesmaids, I was obviously overwhelmed with so many decisions to make but Kathryn could not have been more helpful. I originally went in with a pretty complicated idea for dresses for my girls and Kathryn helped me simplify and perfect the look. She made suggestions on colors and styles and took all the work off of my plate. She stayed in contact with my bridesmaids and helped them decide on their dresses and handled their measurements, ordering and shipping. All the bridesmaids loved working with her as well. Seriously awesome and helpful!! Read less
Services Used: Dress & Attire
Default-vendor-profile-pic
Juliana
Wedding:
11/22/2013
5.0/5.0
I bought my dress at Vera Wang and they indicated wedding library to order my invitations. Lauren was exceptional, such a nice and lovely person, I felt very comfortable and secure to order my invitations with her, she was very patient with every detail, as I am from Brazil she sent the proofs to me, made the alterations I need and when I came back to do my dress fittings everything was ready to pick up! perfect!
I bought my dress at Vera Wang and they indicated wedding library to order my invitations. Lauren was exceptional, such a Read more...
I bought my dress at Vera Wang and they indicated wedding library to order my invitations. Lauren was exceptional, such a nice and lovely person, I felt very comfortable and secure to order my invitations with her, she was very patient with every detail, as I am from Brazil she sent the proofs to me, made the alterations I need and when I came back to do my dress fittings everything was ready to pick up! perfect! Read less
Services Used: Invitations
Default-vendor-profile-pic
Priscilla
Wedding:
9/14/2013
5.0/5.0
I got my wedding invitations from Wedding Library and it was perfect! During a trip to NY, I talked to Lauren and scheduled an appointment at their office. She was extremely nice and helpful, giving all the information I needed. Since I am from Brazil, all the communication had to be through e-mail but that was not a trouble at all. Lauren gave me all the support and help me find a way to send the invitations to Brazil. Fortunately, my boyfriend had to travel to US for work, so he picked it up for me. The invitations were gorgeous and I`m really satisfied with the result!
I got my wedding invitations from Wedding Library and it was perfect! During a trip to NY, I talked to Lauren and Read more...
I got my wedding invitations from Wedding Library and it was perfect! During a trip to NY, I talked to Lauren and scheduled an appointment at their office. She was extremely nice and helpful, giving all the information I needed. Since I am from Brazil, all the communication had to be through e-mail but that was not a trouble at all. Lauren gave me all the support and help me find a way to send the invitations to Brazil. Fortunately, my boyfriend had to travel to US for work, so he picked it up for me. The invitations were gorgeous and I`m really satisfied with the result! Read less
Services Used: Invitations
Default-vendor-profile-pic
Anonymous
Wedding:
6/29/2013
0.2/5.0
Worst customer service ever! People are rude and unfriendly!
Worst customer service ever! People are rude and unfriendly!
Worst customer service ever! People are rude and unfriendly! Read less
Services Used: Dress & Attire
Default-vendor-profile-pic
Angel
Wedding:
2/18/2012
5.0/5.0
After going to half a dozen other dress shops with my bridesmaids, we finally scored at The Wedding Library. The dress collection was sophisticated, classy, elegant, and most importantly attractive. The staff was very helpful, and full of recommendations. I was able to find a dress that worked on three girls with three very different body types, including a bun in the oven! And they all looked amazing. If your event is more formal, mine was black tie, the dress selection at the Wedding Library will make you and your bridesmaids very happy.
After going to half a dozen other dress shops with my bridesmaids, we finally scored at The Wedding Library. The dress Read more...
After going to half a dozen other dress shops with my bridesmaids, we finally scored at The Wedding Library. The dress collection was sophisticated, classy, elegant, and most importantly attractive. The staff was very helpful, and full of recommendations. I was able to find a dress that worked on three girls with three very different body types, including a bun in the oven! And they all looked amazing. If your event is more formal, mine was black tie, the dress selection at the Wedding Library will make you and your bridesmaids very happy. Read less
Services Used: Dress & Attire
Default-vendor-profile-pic
HeatherH
Wedding:
9/10/2011
4.8/5.0
I loved my experience at the Wedding Library and am writing to encourage all NYC brides to use them. I shopped around for bridesmaid dresses and this was by far the best experience. My sales consultant went out of her way to help me with my choices, calling the designers to help me find the perfect color and fabric. My dresses (8!) came on time and in perfect condition. I also used the Library for stationery (invites, programs, menus, table numbers and calligraphy) and only wish I knew they carried every line I was interested in before I bought my save-the-dates elsewhere. I highly recommend the team -- they are really experts in the wedding area.
I loved my experience at the Wedding Library and am writing to encourage all NYC brides to use them. I shopped around for Read more...
I loved my experience at the Wedding Library and am writing to encourage all NYC brides to use them. I shopped around for bridesmaid dresses and this was by far the best experience. My sales consultant went out of her way to help me with my choices, calling the designers to help me find the perfect color and fabric. My dresses (8!) came on time and in perfect condition. I also used the Library for stationery (invites, programs, menus, table numbers and calligraphy) and only wish I knew they carried every line I was interested in before I bought my save-the-dates elsewhere. I highly recommend the team -- they are really experts in the wedding area. Read less
Services Used: Dress & Attire, Invitations, Unique Services
Bg17
daisy326
Wedding:
9/10/2011
3.5/5.0
I guess no wedding can go 100% smoothly and in this case my bridesmaids dresses were the culprit. After running around and trying to get measurements for my bridesmaids (most of whom live out of state) The Wedding Library submitted my order a few months before the wedding. 5 weeks before the wedding, they let me know that the custom dresses that came in were incorrect (wrong styles ordered) and new ones couldn't be made in time for the wedding. This was upsetting, especially given the demeanor of the first girl I talked with on the phone who seemed ticked off that I was upset over the mistake. Plus, they tried to blame the dress maker, which is unprofessional and at that point, kind of unimportant. To be fair though, the manager met with my maid of honor and me and did her best to make it right- which included a discount for the dresses that were wrong and free extra fabric or straps if needed. While it was their mistake in the first place, their subsequent customer service was pretty good. Overall, if they're the only ones that carry the designer you like, I'd say go ahead and book, just be on top of the order and give yourself plenty of time in case something goes wrong. Otherwise, you might want to research your options.
I guess no wedding can go 100% smoothly and in this case my bridesmaids dresses were the culprit. After running around and Read more...
I guess no wedding can go 100% smoothly and in this case my bridesmaids dresses were the culprit. After running around and trying to get measurements for my bridesmaids (most of whom live out of state) The Wedding Library submitted my order a few months before the wedding. 5 weeks before the wedding, they let me know that the custom dresses that came in were incorrect (wrong styles ordered) and new ones couldn't be made in time for the wedding. This was upsetting, especially given the demeanor of the first girl I talked with on the phone who seemed ticked off that I was upset over the mistake. Plus, they tried to blame the dress maker, which is unprofessional and at that point, kind of unimportant. To be fair though, the manager met with my maid of honor and me and did her best to make it right- which included a discount for the dresses that were wrong and free extra fabric or straps if needed. While it was their mistake in the first place, their subsequent customer service was pretty good. Overall, if they're the only ones that carry the designer you like, I'd say go ahead and book, just be on top of the order and give yourself plenty of time in case something goes wrong. Otherwise, you might want to research your options. Read less
Services Used: Dress & Attire
Default-vendor-profile-pic
AnnaS
Wedding:
4/30/2011
0.0/5.0
I order a dress from Amsale at the Wedding Library at the end of march. They told me they would send me an email to confirm my order and they didn't. I left them a message and wrote two e-mails and had no reply. Since it was a rush order and they were insecure on having the dress delivered from Amsale on time, I thought they didn't place the order and didn't bother to let me know. I bought another dress as a back up plan and 2 weeks later the Amsale dress was charged on my card. But on April 22nd, when they were supposed to call me to try the dress at the store, I didn't hear from them. Next Monday I called them 3 times and no one answered so I left 3 messages saying I was leaving the country and had to pick up my dress. No one called me back. I sent them an e-mails and no one wrote me back. I left a message and still nothing. I had to pay an extra fee so the dress would be delivered on time and they didn't even bother to answer my messages?
After I contact Amsale - who said they could not get involved in the matter but that they contacted the Wedding Library and they said they tried to contact me but that I did not have a voicemail set up - which is a lie, the Wedding Library sent me an email saying that they were closed on the day I called them (Monday!) and that they would look into the situation. It's been one week and I still haven't heard from them.
I think this is extremely rude and dishonest and I would expect more from a store associated with Amsale.
I order a dress from Amsale at the Wedding Library at the end of march. They told me they would send me an email to Read more...
I order a dress from Amsale at the Wedding Library at the end of march. They told me they would send me an email to confirm my order and they didn't. I left them a message and wrote two e-mails and had no reply. Since it was a rush order and they were insecure on having the dress delivered from Amsale on time, I thought they didn't place the order and didn't bother to let me know. I bought another dress as a back up plan and 2 weeks later the Amsale dress was charged on my card. But on April 22nd, when they were supposed to call me to try the dress at the store, I didn't hear from them. Next Monday I called them 3 times and no one answered so I left 3 messages saying I was leaving the country and had to pick up my dress. No one called me back. I sent them an e-mails and no one wrote me back. I left a message and still nothing. I had to pay an extra fee so the dress would be delivered on time and they didn't even bother to answer my messages?
After I contact Amsale - who said they could not get involved in the matter but that they contacted the Wedding Library and they said they tried to contact me but that I did not have a voicemail set up - which is a lie, the Wedding Library sent me an email saying that they were closed on the day I called them (Monday!) and that they would look into the situation. It's been one week and I still haven't heard from them.
I think this is extremely rude and dishonest and I would expect more from a store associated with Amsale. Read less
Services Used: Dress & Attire
Default-vendor-profile-pic
Virginia
Wedding:
11/13/2010
4.8/5.0
I worked with Michelle and Elyse from the Wedding Library and felt completely at ease with them. We engaged them for "day of" services, which allowed me to relax and not stress out too much in the month leading up to the wedding. They were so helpful and calming, expecially when we had to change venues on short notice.

The physical space of the Wedding Library is also really fun to visit. It's a one-stop shop for all things wedding and very easy to see a lot of things in a short time. I also attended the Wedding Party in February, which was the best wedding event/showcase. It was a lot of fun.
I worked with Michelle and Elyse from the Wedding Library and felt completely at ease with them. We engaged them for "day Read more...
I worked with Michelle and Elyse from the Wedding Library and felt completely at ease with them. We engaged them for "day of" services, which allowed me to relax and not stress out too much in the month leading up to the wedding. They were so helpful and calming, expecially when we had to change venues on short notice.

The physical space of the Wedding Library is also really fun to visit. It's a one-stop shop for all things wedding and very easy to see a lot of things in a short time. I also attended the Wedding Party in February, which was the best wedding event/showcase. It was a lot of fun. Read less
Services Used: Wedding Planning
Default-vendor-profile-pic
cshih31
Wedding:
6/19/2010
4.9/5.0
I ordered 4 Amsale bridesmaids dresses from The Wedding Library. They were very helpful with me ordering from a different city and with bridesmaids who never got measured in person. I received the dresses in the mail in great condition, and the sizes turned out perfect.
I ordered 4 Amsale bridesmaids dresses from The Wedding Library. They were very helpful with me ordering from a different Read more...
I ordered 4 Amsale bridesmaids dresses from The Wedding Library. They were very helpful with me ordering from a different city and with bridesmaids who never got measured in person. I received the dresses in the mail in great condition, and the sizes turned out perfect. Read less
Services Used: Dress & Attire
Default-vendor-profile-pic
gbd73
Wedding:
8/15/2009
0.5/5.0
Terrible service! Didn't return my calls or emails - they should have paid me for all of the work I did to ensure my invitations came in on time, as I ordered them. If you would like to pay someone and then do everything yourself, this is the place for you.

When I followed up after my wedding about an item from my order that was never sent, it took ONE AND A HALF years to get Claudia Hanlin, the owner, on the phone. I spoke with at least 5 people and never received phonecalls back, even when promised.

Go elsewhere! You'll be glad you did.
Terrible service! Didn't return my calls or emails - they should have paid me for all of the work I did to ensure my Read more...
Terrible service! Didn't return my calls or emails - they should have paid me for all of the work I did to ensure my invitations came in on time, as I ordered them. If you would like to pay someone and then do everything yourself, this is the place for you.

When I followed up after my wedding about an item from my order that was never sent, it took ONE AND A HALF years to get Claudia Hanlin, the owner, on the phone. I spoke with at least 5 people and never received phonecalls back, even when promised.

Go elsewhere! You'll be glad you did. Read less
Services Used: Invitations
Default-vendor-profile-pic
mrsmys6
Wedding:
5/30/2009
4.5/5.0
Wedding Library was a great place for a non-traditional bride to find a wedding dress. They carried beautiful Thread design dresses and made it easy for me to find a dress in one stop and to get it to me without a return trip.
Wedding Library was a great place for a non-traditional bride to find a wedding dress. They carried beautiful Thread Read more...
Wedding Library was a great place for a non-traditional bride to find a wedding dress. They carried beautiful Thread design dresses and made it easy for me to find a dress in one stop and to get it to me without a return trip. Read less
Services Used: Dress & Attire
Default-vendor-profile-pic
Leslie
Wedding:
9/15/2007
4.0/5.0
We bought our bridesmaids dresses here and the girls were all very satisfied with the fit of the dresses.
We bought our bridesmaids dresses here and the girls were all very satisfied with the fit of the dresses.
We bought our bridesmaids dresses here and the girls were all very satisfied with the fit of the dresses. Read less
Services Used: Dress & Attire
Default-vendor-profile-pic
MrsDaisy
Wedding:
11/11/2006
5.0/5.0
Jennifer Zabinski planned my wedding and it came off without a hitch. Even where there could have been drama (water damage to the bridal suite where I was meant to get ready, which happened two days before the wedding; an usher who was a complete no-show), Jennifer and the Wedding Library team kept me stress-free and let me enjoy the day. They figured out solutions for any problems that arose!! Best investment was booking them as planners!!
Jennifer Zabinski planned my wedding and it came off without a hitch. Even where there could have been drama (water damage Read more...
Jennifer Zabinski planned my wedding and it came off without a hitch. Even where there could have been drama (water damage to the bridal suite where I was meant to get ready, which happened two days before the wedding; an usher who was a complete no-show), Jennifer and the Wedding Library team kept me stress-free and let me enjoy the day. They figured out solutions for any problems that arose!! Best investment was booking them as planners!! Read less
Services Used: Wedding Planning
Thanks for visiting the vendor listing for The Wedding Library
Please let this vendor know that you found them on the WeddingWire Network.
Ww_logo
 
Nophoto-220