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The Westin Governor Morris

Morristown , NJ

LOCATION

2 Whippany Road
Morristown, NJ US 07960 (map)
Please let this vendor know that you found them on the WeddingWire Network.

ABOUT US

Whether you’re planning an intimate affair of an extravagant celebration, our contemporary salons and ballrooms will accommodate you and your guests with style and sophistication. This... Read more
Whether you’re planning an intimate affair of an extravagant celebration, our contemporary salons and ballrooms will accommodate you and your guests with style and sophistication. This is where dreams come true.

The Westin Governor Morris, Morristown will help you create your dream wedding, rehearsal dinner, farewell brunch and all your special wedding events. Every arrangement, every detail, is tailored to your special needs.

Your friends and family will feel renewed with our magnificent accommodations. All 224 of our luxurious guest rooms and suites feature Westin’s incomparable Heavenly Bed® and Heavenly Bath®. Out-of-town guests will also enjoy deluxe amenities such as our Westin Workout facility, Westin Well-Being massage therapy, refreshing outdoor pool and a fabulous location in the heart of Morristown. Read less

PHOTOS

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INFO FOR WEDDING VENUE

When was your venue built?
1964
When was your venue last renovated?
2012
Describe your venue:
Banquet Hall, Hotel
Describe the style of your venue
Classic / Traditional, Modern
What wedding services does your venue provide?
Bridal Shower, Ceremony, Engagement Party, Reception
What is the maximum capacity of your venue?
400
How many event spaces or rooms does your venue offer?
2
Does your venue offer an indoor space?
Yes
Does your venue offer a covered outdoor space?
No
Does your venue offer an uncovered outdoor space?
Yes
Does your venue have on-site accommodations?
Yes
Number of guest rooms
225
Number of suites
18
What is the minimum rental fee for your venue?
10000
Bar Service
Offered in-house
Is bar service included in the minimum rental fee?
No
Beverage Service
Offered in-house
Is beverage service included in the minimum rental fee?
No
Catering
Offered in-house
Is catering included in the minimum rental fee?
Yes
What is the average catering price per person at your venue?
125
Event Coordination
Offered in-house
Is event coordination included in the minimum rental fee?
Yes
Event Rentals
Offered in-house
Are event rentals included in the minimum rental fee?
No
Lighting and Sound
Offered in-house
Are lighting and sound included in the minimum rental fee?
No
Linens
Offered in-house
Are linens included in the minimum rental fee?
Yes
Seating
Offered in-house
Is seating included in the minimum rental fee?
Yes
Shuttle / Transportation
Offered in-house, Outside vendors welcome
Is transportation included in the minimum rental fee?
No
Wedding Cake
Offered in-house
Is wedding cake included in the minimum rental fee?
Yes

REVIEWS

4.4
out of 5.0
4.4/5.0
4.4/5.0
4.4/5.0
4.3/5.0
4.4/5.0
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Shannon
Wedding:
6/28/2014
5.0/5.0
The Westin Governor Morris was an amazing venue for my wedding. Julie Olsen, in charge of catering, was with us every step of the way. She was always available to answer questions and make sure that everything was absolutely perfect. Our ceremony was held outside next door at Acorn Hall, which was just a beautiful location. I loved that there was a contingency plan of having the ceremony in a small ballroom if the weather wasn't perfect. All of my other vendors had no problems working with the Westin - all deliveries were coordinated without me having to act as a middleman.

Kelly Bartolome worked with our room block. We had a lot of rooms due to many out of town guests, and everything was great. They set aside rooms on the second floor for us because we had families with small children that wanted to be near the reception site - this was no problem for the Westin.

During the reception, our maître d was Pedro. He anticipated what my husband and I needed and was always making sure we had something to eat or drink. During our Viennese hour, he and another waitress brought a sample of all the pastries to our table for us! The food was delicious, and all the decor was elegant. Honestly, we had no concerns or problems with the Westin during our planning and the wedding itself. Everything was amazing, and I will continue to recommend it to others!
The Westin Governor Morris was an amazing venue for my wedding. Julie Olsen, in charge of catering, was with us every step Read more...
The Westin Governor Morris was an amazing venue for my wedding. Julie Olsen, in charge of catering, was with us every step of the way. She was always available to answer questions and make sure that everything was absolutely perfect. Our ceremony was held outside next door at Acorn Hall, which was just a beautiful location. I loved that there was a contingency plan of having the ceremony in a small ballroom if the weather wasn't perfect. All of my other vendors had no problems working with the Westin - all deliveries were coordinated without me having to act as a middleman.

Kelly Bartolome worked with our room block. We had a lot of rooms due to many out of town guests, and everything was great. They set aside rooms on the second floor for us because we had families with small children that wanted to be near the reception site - this was no problem for the Westin.

During the reception, our maître d was Pedro. He anticipated what my husband and I needed and was always making sure we had something to eat or drink. During our Viennese hour, he and another waitress brought a sample of all the pastries to our table for us! The food was delicious, and all the decor was elegant. Honestly, we had no concerns or problems with the Westin during our planning and the wedding itself. Everything was amazing, and I will continue to recommend it to others! Read less
Services Used: Wedding Venue
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Elizabeth
Wedding:
2/8/2014
5.0/5.0
Just recently got married at the Westin Governor and it was simply amazing. The venue is gorgeous ... We had both the ceremony and reception there and it all went so smoothly and exactly as planned. Julie Olsen was so wonderful to work with and made our day so special. I will miss working with her! I would highly recommend this venue especially if you are looking for a place to host the ceremony as well. Many hotel venues have a conference room feel and this hotel does not at all. They only host one wedding at a time as well. All of our guests keep telling us how beautiful this venue was. We couldn't be happier. Thank you again Julie!

Also a big shout out to Pedro who was by my side the entire night making sure everything was perfect and I was okay. He was the best! Thank you Pedro!
Just recently got married at the Westin Governor and it was simply amazing. The venue is gorgeous ... We had both the Read more...
Just recently got married at the Westin Governor and it was simply amazing. The venue is gorgeous ... We had both the ceremony and reception there and it all went so smoothly and exactly as planned. Julie Olsen was so wonderful to work with and made our day so special. I will miss working with her! I would highly recommend this venue especially if you are looking for a place to host the ceremony as well. Many hotel venues have a conference room feel and this hotel does not at all. They only host one wedding at a time as well. All of our guests keep telling us how beautiful this venue was. We couldn't be happier. Thank you again Julie!

Also a big shout out to Pedro who was by my side the entire night making sure everything was perfect and I was okay. He was the best! Thank you Pedro! Read less
Services Used: Wedding Venue
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Tiffany
Wedding:
8/24/2013
5.0/5.0
Julie and Pedro were incredible and this is not to say that the others involved at the Westin (whose names I can't remember!) didn't contribute to making this the best day of my life. Having Julie there for us (even through her pregnancy) made us feel like we were taken care of from the first moment we met with her. This was important to us as it is not just the actual day that we want perfect but all the careful planning leading up to it. She had such a calm and centered demeanor that really put myself and my family at ease. Pedro, the maitre'd, was as attentive as they come on the day of. He had drinks at the ready and plates of food set up at our tables (we opted for a buffet) that went uneaten as we were having such a good time! Since everything ran so smoothly, we were able to focus on our guests and all the fun we were meant to have. We felt as though we were the only couple scheduled for an event at the Westin this year- it felt that special. Highly recommend this vendor!
Julie and Pedro were incredible and this is not to say that the others involved at the Westin (whose names I can't Read more...
Julie and Pedro were incredible and this is not to say that the others involved at the Westin (whose names I can't remember!) didn't contribute to making this the best day of my life. Having Julie there for us (even through her pregnancy) made us feel like we were taken care of from the first moment we met with her. This was important to us as it is not just the actual day that we want perfect but all the careful planning leading up to it. She had such a calm and centered demeanor that really put myself and my family at ease. Pedro, the maitre'd, was as attentive as they come on the day of. He had drinks at the ready and plates of food set up at our tables (we opted for a buffet) that went uneaten as we were having such a good time! Since everything ran so smoothly, we were able to focus on our guests and all the fun we were meant to have. We felt as though we were the only couple scheduled for an event at the Westin this year- it felt that special. Highly recommend this vendor! Read less
Services Used: Wedding Venue
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Yasmin
Wedding:
8/17/2013
5.0/5.0
The Westin Governor Morris is an absolutely outstanding and hotel. We stayed there for a week in August for our son’s wedding (held at a nearby venue) and arranged the block of rooms for our wedding guests at the hotel. The rooms and lobby are all very modern and beautifully done. I can’t praise highly enough the incredible service we received while organising the wedding block from Christina and the Westin Staff. It was always a pleasure to work with Christina and she made arranging everything completely stress-free – she is very detailed orientated and was on top of everything and very quick to respond to any query. We had about 30 rooms in our block and organized a pre-wedding lunch at the hotel. Our guests loved the hotel and its warm and friendly service and the lunch in their State Ballroom, organized by Tina, was amazing. We booked our event shuttles through the hotel and the service was flawless. Every request however small or big was dealt with a smile and the staff went out of their way to accommodate us. I would not hesitate in recommending this hotel to anyone whether for a stay or a wedding.
The Westin Governor Morris is an absolutely outstanding and hotel. We stayed there for a week in August for our son’s Read more...
The Westin Governor Morris is an absolutely outstanding and hotel. We stayed there for a week in August for our son’s wedding (held at a nearby venue) and arranged the block of rooms for our wedding guests at the hotel. The rooms and lobby are all very modern and beautifully done. I can’t praise highly enough the incredible service we received while organising the wedding block from Christina and the Westin Staff. It was always a pleasure to work with Christina and she made arranging everything completely stress-free – she is very detailed orientated and was on top of everything and very quick to respond to any query. We had about 30 rooms in our block and organized a pre-wedding lunch at the hotel. Our guests loved the hotel and its warm and friendly service and the lunch in their State Ballroom, organized by Tina, was amazing. We booked our event shuttles through the hotel and the service was flawless. Every request however small or big was dealt with a smile and the staff went out of their way to accommodate us. I would not hesitate in recommending this hotel to anyone whether for a stay or a wedding. Read less
Services Used: Wedding Planning, Transportation
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Anonymous
Wedding:
1+ year ago
5.0/5.0
Our wedding reception was held at the Westin Governor Morris on May 18th and they did a fantastic job! The food was plentiful and really terrific, all of our guests were very pleased with the cocktail hour food selections as well at the dinner! The hardest part was selecting the menu during the tasting because everything we tasted was really great! Julie did an amazing job with the planning of the event, she really helped out with making decisions easy as she had a lot of spot-on recommendations. The night of the wedding Pedro and the entire staff did a tremendous job ensuring everything went smoothly and exceeded our expectations. I would highly recommend having a wedding reception here as the venue is very classic and elegant, the food is amazing, the ballroom is very large but not overwhelming, the lighting is great and the in-house lighting folks did a great job (and the cost for that was reasonable), the hotel rooms are very clean and having a wedding in a hotel is convenient for guests. I was planning on taking wedding photos outside next door to the Westin at beautiful Acorn Hall, but due to weather, we had to take pictures indoors, however the hotel lobby is very pretty and since it has beautiful natural lighting, the pictures came out great! There is also a wine room which also looks great in pictures! Also, the Westin offers Starwood Rewards points for every dollar spent at their hotels, by having the wedding there, we were able to earn enough points for a free honeymoon in the Virgin Islands! If I had to do the wedding all over again, I would still have it at the Westin Governor Morris - it was that good!
Our wedding reception was held at the Westin Governor Morris on May 18th and they did a fantastic job! The food was Read more...
Our wedding reception was held at the Westin Governor Morris on May 18th and they did a fantastic job! The food was plentiful and really terrific, all of our guests were very pleased with the cocktail hour food selections as well at the dinner! The hardest part was selecting the menu during the tasting because everything we tasted was really great! Julie did an amazing job with the planning of the event, she really helped out with making decisions easy as she had a lot of spot-on recommendations. The night of the wedding Pedro and the entire staff did a tremendous job ensuring everything went smoothly and exceeded our expectations. I would highly recommend having a wedding reception here as the venue is very classic and elegant, the food is amazing, the ballroom is very large but not overwhelming, the lighting is great and the in-house lighting folks did a great job (and the cost for that was reasonable), the hotel rooms are very clean and having a wedding in a hotel is convenient for guests. I was planning on taking wedding photos outside next door to the Westin at beautiful Acorn Hall, but due to weather, we had to take pictures indoors, however the hotel lobby is very pretty and since it has beautiful natural lighting, the pictures came out great! There is also a wine room which also looks great in pictures! Also, the Westin offers Starwood Rewards points for every dollar spent at their hotels, by having the wedding there, we were able to earn enough points for a free honeymoon in the Virgin Islands! If I had to do the wedding all over again, I would still have it at the Westin Governor Morris - it was that good! Read less
Services Used: Wedding Venue
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Stephanie
Wedding:
5/10/2013
5.0/5.0
My husband and I had our wedding reception at the Westin Governor Morris last month, and cannot say enough good things. We worked with Carrie Sinnott, who was absolutely wonderful. She was knowledgeable, professional, warm, and was very quick to respond to my many emails and phone calls throughout the entire planning process.
Our family and friends are still raving about how good (and abundant) the food was, and many of them have told us that it was one of the best weddings they've ever attended.
We also held the after party at the Blue Morel which is located in the Westin. With plenty of space and a gorgeous atmosphere, it made for a wonderful and convenient after party.
Thank you to Carrie, Pedro, Christina, and the entire Governor Morris team! You gave us a night we'll never forget!

Love,
Stephanie & Sean Harvey
My husband and I had our wedding reception at the Westin Governor Morris last month, and cannot say enough good things. We Read more...
My husband and I had our wedding reception at the Westin Governor Morris last month, and cannot say enough good things. We worked with Carrie Sinnott, who was absolutely wonderful. She was knowledgeable, professional, warm, and was very quick to respond to my many emails and phone calls throughout the entire planning process.
Our family and friends are still raving about how good (and abundant) the food was, and many of them have told us that it was one of the best weddings they've ever attended.
We also held the after party at the Blue Morel which is located in the Westin. With plenty of space and a gorgeous atmosphere, it made for a wonderful and convenient after party.
Thank you to Carrie, Pedro, Christina, and the entire Governor Morris team! You gave us a night we'll never forget!

Love,
Stephanie & Sean Harvey Read less
Services Used: Wedding Venue
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Deirdre
Wedding:
3/1/2013
5.0/5.0
We used this hotel for our family and friends after our wedding at the Crystal Plaza on 3/1/13 and they were AMAZING! Christina Rodriquez was a DREAM to work with. She was very professional and accomodating to not only myself and my husband, but to all of our friends and family members. She responds promptly to your emails/phone calls and goes ABOVE AND BEYOND to satisfy her clients. The hotel provided a shuttle bus to all our guests that were staying at the Westin of Governor Morris to and from the Crystal Plaza and this service was outstanding! The shuttle buses were clean and efficient and they made sure to have enough buses for all of our guests to be transported comfortably from the hotel to the Crystal Plaza and back to the hotel at the end of the night. Safe transportation for our family and friends after our Irish Wedding was a huge concern of mine and the Westin of Governor Morrs exceeded my expectations with their attention to detail.
Our guests are still raving about the service they received (the staff is very friendly and goes out of their way to make your stay enjoyable) and all have commented that it was the best hotel they have ever stayed at for a wedding! In fact, some are even considering purchasing the heavenly bed after sleeping so peacefully the night of our wedding and all of our guests thoroughly enjoyed the double shower heads installed in each room. I would highly recommend this hotel to any bride/groom that is looking for a fabulous hotel for their guests to stay at. You will not be disappointed with the amazing service provided at this respectable hotel and your guests will thank you for your hotel selection the next morning.
We used this hotel for our family and friends after our wedding at the Crystal Plaza on 3/1/13 and they were AMAZING! Read more...
We used this hotel for our family and friends after our wedding at the Crystal Plaza on 3/1/13 and they were AMAZING! Christina Rodriquez was a DREAM to work with. She was very professional and accomodating to not only myself and my husband, but to all of our friends and family members. She responds promptly to your emails/phone calls and goes ABOVE AND BEYOND to satisfy her clients. The hotel provided a shuttle bus to all our guests that were staying at the Westin of Governor Morris to and from the Crystal Plaza and this service was outstanding! The shuttle buses were clean and efficient and they made sure to have enough buses for all of our guests to be transported comfortably from the hotel to the Crystal Plaza and back to the hotel at the end of the night. Safe transportation for our family and friends after our Irish Wedding was a huge concern of mine and the Westin of Governor Morrs exceeded my expectations with their attention to detail.
Our guests are still raving about the service they received (the staff is very friendly and goes out of their way to make your stay enjoyable) and all have commented that it was the best hotel they have ever stayed at for a wedding! In fact, some are even considering purchasing the heavenly bed after sleeping so peacefully the night of our wedding and all of our guests thoroughly enjoyed the double shower heads installed in each room. I would highly recommend this hotel to any bride/groom that is looking for a fabulous hotel for their guests to stay at. You will not be disappointed with the amazing service provided at this respectable hotel and your guests will thank you for your hotel selection the next morning. Read less
Services Used: Wedding Venue
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Jennifer
Wedding:
1/5/2013
5.0/5.0
my wedding was nothing short of amazing at the westin! from the staff helping with preparations they were all so helpful. The food(biggest part of a wedding) was beyond delicious! The ballroom is gorgeous and the suite that they give you to get ready in is huge!!! after the wedding the party did not stop we all enjoyed ourselves at the blue moral. i could not of picked a better place to have the most amazing day of my life:) family & friends are still raving about it. Carrie Sinott was my wedding coordinator and really was a pleasure to work with from beginning to end. always answered any questions i had promptly and made my fairy tale vision come to life. I highly recommend the Westin to all brides and grooms, they were truly the best!
Many Thanks,
Jennifer & Nicholas
my wedding was nothing short of amazing at the westin! from the staff helping with preparations they were all so helpful. Read more...
my wedding was nothing short of amazing at the westin! from the staff helping with preparations they were all so helpful. The food(biggest part of a wedding) was beyond delicious! The ballroom is gorgeous and the suite that they give you to get ready in is huge!!! after the wedding the party did not stop we all enjoyed ourselves at the blue moral. i could not of picked a better place to have the most amazing day of my life:) family & friends are still raving about it. Carrie Sinott was my wedding coordinator and really was a pleasure to work with from beginning to end. always answered any questions i had promptly and made my fairy tale vision come to life. I highly recommend the Westin to all brides and grooms, they were truly the best!
Many Thanks,
Jennifer & Nicholas Read less
Services Used: Wedding Venue
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Elisabeth
Wedding:
8/26/2012
5.0/5.0
some of my guests and I stayed at the Westin during the weekend of my wedding! The service was excellent. The transportation service they provided my guests with to get to the Park Savoy was nice. They went out of their way to make sure I was okay! Kelly was awesome!
some of my guests and I stayed at the Westin during the weekend of my wedding! The service was excellent. The Read more...
some of my guests and I stayed at the Westin during the weekend of my wedding! The service was excellent. The transportation service they provided my guests with to get to the Park Savoy was nice. They went out of their way to make sure I was okay! Kelly was awesome! Read less
Services Used: Travel
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Allison
Wedding:
7/27/2012
5.0/5.0
I recently had our wedding reception at the Westin Governor Morris Hotel in Morristown, NJ. The reception was held on July 27, 2012. Though we didn't have our ceremony at the Westin our reception (we had it at a local church), the reception that the Westin planned was incredible! Everyone we worked with was so professional and they truly went out of their way to make our day special. I specifically worked with Carrie throughout the planning process and I cannot rave enough about her. When I contacted her in October she made me feel comfortable right away. I knew I was in good hands. She was so patient and always responded to my questions with care. She was so easy to get along with. She takes pride in what she does. The food was amazing! The attention to detail regarding the decor was unreal. Everything was beautiful. Our Maitre d', Pedro couldn not have been more wonderful. He was son considerate and made sure everything ran smoothly, which it did. I highly recommend checking out the Westin Governor Morris if you are planning a wedding! Can't thank the staff enough!
I recently had our wedding reception at the Westin Governor Morris Hotel in Morristown, NJ. The reception was held on July Read more...
I recently had our wedding reception at the Westin Governor Morris Hotel in Morristown, NJ. The reception was held on July 27, 2012. Though we didn't have our ceremony at the Westin our reception (we had it at a local church), the reception that the Westin planned was incredible! Everyone we worked with was so professional and they truly went out of their way to make our day special. I specifically worked with Carrie throughout the planning process and I cannot rave enough about her. When I contacted her in October she made me feel comfortable right away. I knew I was in good hands. She was so patient and always responded to my questions with care. She was so easy to get along with. She takes pride in what she does. The food was amazing! The attention to detail regarding the decor was unreal. Everything was beautiful. Our Maitre d', Pedro couldn not have been more wonderful. He was son considerate and made sure everything ran smoothly, which it did. I highly recommend checking out the Westin Governor Morris if you are planning a wedding! Can't thank the staff enough! Read less
Services Used: Wedding Cake, Catering, Wedding Planning, , Transportation, Wedding Venue
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Georgann
Wedding:
4/13/2012
5.0/5.0
Our family really appreciates all of the hard work and preparation that went into our daughter's wedding by the crew at the Governor Morris. Julie Olsen, the coordinator, took all of the guess work and frustration over for us and gave us a perfect day! Now, two years later, we have heard from so many of our guests that attended that the wedding was the best and most beautiful they had ever been to. My husband and I were able to sit back and let other's do the work, so that we could really appreciate our daughter's big day. We have been back to the Westin quite a few time since then just for dinner, and are planning on having future celebrations there as well.
Our family really appreciates all of the hard work and preparation that went into our daughter's wedding by the crew at Read more...
Our family really appreciates all of the hard work and preparation that went into our daughter's wedding by the crew at the Governor Morris. Julie Olsen, the coordinator, took all of the guess work and frustration over for us and gave us a perfect day! Now, two years later, we have heard from so many of our guests that attended that the wedding was the best and most beautiful they had ever been to. My husband and I were able to sit back and let other's do the work, so that we could really appreciate our daughter's big day. We have been back to the Westin quite a few time since then just for dinner, and are planning on having future celebrations there as well. Read less
Services Used: Wedding Venue
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pey & ed
Wedding:
12/11/2010
5.0/5.0
The Westin Governor Morris was the perfect venue site for our wedding. we loved the modern decor of the hotel. We had both the ceremony and reception in the Governor's Ballroom. The food was fantastic and the service was impeccable. The Westin staff coordinated our event smoothly. We had nothing to do but enjoy ourselves.
The Westin Governor Morris was the perfect venue site for our wedding. we loved the modern decor of the hotel. We had both Read more...
The Westin Governor Morris was the perfect venue site for our wedding. we loved the modern decor of the hotel. We had both the ceremony and reception in the Governor's Ballroom. The food was fantastic and the service was impeccable. The Westin staff coordinated our event smoothly. We had nothing to do but enjoy ourselves. Read less
Services Used: Wedding Venue
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jbestgen
Wedding:
4/17/2010
5.0/5.0
Loved every minute of our wedding at the Governor Morris! The food, attentiveness and beauty of the hotel was incredible!
Loved every minute of our wedding at the Governor Morris! The food, attentiveness and beauty of the hotel was incredible!
Loved every minute of our wedding at the Governor Morris! The food, attentiveness and beauty of the hotel was incredible! Read less
Services Used: Wedding Venue
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Kendra
Wedding:
10/12/2013
4.9/5.0
The Westin was WONDERFUL to work with. We used them for guest accommodations after our reception nearby. The rooms were lovely and the hotel was easy to find. They were great in distributing gifts to our guests that we dropped off the week before the wedding. The special events staff always quickly responded to any attempts we made to ask questions (and it was very helpful that the staff we dealt with was usually there later at night and on weekends). They arranged one shuttle large enough for all our guests who stayed with them from our reception venue - and it was so nice that we took it afterwards! We also hosted a brunch there the day after the wedding. The food selection was decent and the space was good for our group of 50. Rooms are slightly above average but very nice. We truly got the royal treatment on our wedding night in our complimentary suite with some special surprises! It was a great touch.
The Westin was WONDERFUL to work with. We used them for guest accommodations after our reception nearby. The rooms were Read more...
The Westin was WONDERFUL to work with. We used them for guest accommodations after our reception nearby. The rooms were lovely and the hotel was easy to find. They were great in distributing gifts to our guests that we dropped off the week before the wedding. The special events staff always quickly responded to any attempts we made to ask questions (and it was very helpful that the staff we dealt with was usually there later at night and on weekends). They arranged one shuttle large enough for all our guests who stayed with them from our reception venue - and it was so nice that we took it afterwards! We also hosted a brunch there the day after the wedding. The food selection was decent and the space was good for our group of 50. Rooms are slightly above average but very nice. We truly got the royal treatment on our wedding night in our complimentary suite with some special surprises! It was a great touch. Read less
Services Used: Transportation, Unique Services
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Kristin
Wedding:
5/27/2012
4.9/5.0
My husband and I booked our wedding block and farewell brunch with the Westin Governor Morris in Morristown, NJ for our Memorial Day Weekend wedding. We worked with Kelly in the sales department there to setup the block and brunch. She was extremely helpful and accessible as various needs and questions came up as we approached the wedding. One great perk of booking with the Westin G.M. was the roundtrip transportation that they provided to the reception at the Stone House at Stirling Ridge. Kelly coordinated transportation for guests who booked rooms on the day of the wedding through a local limousine company. All of our guests were safely returned to the hotel at the end of the night, which was a concern of ours that we didn’t have to directly plan. The farewell brunch was excellent. Both a hot buffet and continental options were served. The rooms and quality of service were very impressive and we would recommend the hotel for a one night stay or for booking an event.
My husband and I booked our wedding block and farewell brunch with the Westin Governor Morris in Morristown, NJ for our Read more...
My husband and I booked our wedding block and farewell brunch with the Westin Governor Morris in Morristown, NJ for our Memorial Day Weekend wedding. We worked with Kelly in the sales department there to setup the block and brunch. She was extremely helpful and accessible as various needs and questions came up as we approached the wedding. One great perk of booking with the Westin G.M. was the roundtrip transportation that they provided to the reception at the Stone House at Stirling Ridge. Kelly coordinated transportation for guests who booked rooms on the day of the wedding through a local limousine company. All of our guests were safely returned to the hotel at the end of the night, which was a concern of ours that we didn’t have to directly plan. The farewell brunch was excellent. Both a hot buffet and continental options were served. The rooms and quality of service were very impressive and we would recommend the hotel for a one night stay or for booking an event. Read less
Services Used: Unique Services
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Briana
Wedding:
5/26/2012
4.6/5.0
Our wedding day was perfect, in large part due to the staff and attention we received at the Westin. The whole staff treated us like royalty and made us truly feel special on our special day. The food was delicious and everything was well organized. During the planning leading up to our wedding all questions or requests we had were answered immediately and our wedding coordinator Carrie was the best!! Would recommend the Westin Governor Morris to anyone:)
Our wedding day was perfect, in large part due to the staff and attention we received at the Westin. The whole staff Read more...
Our wedding day was perfect, in large part due to the staff and attention we received at the Westin. The whole staff treated us like royalty and made us truly feel special on our special day. The food was delicious and everything was well organized. During the planning leading up to our wedding all questions or requests we had were answered immediately and our wedding coordinator Carrie was the best!! Would recommend the Westin Governor Morris to anyone:) Read less
Services Used: Wedding Venue
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mrsP
Wedding:
7/25/2008
4.6/5.0
The staff at the Westin Governor Morris were very good and accommodating to their clients. I had no complaints about their services on the day of the wedding and they made sure that everything ran smoothly that day. They are a little bit on the pricey side and all of the services that you are going to get from them will definitely be 4x the price from other places however, their service is very good and I guess you really pay for good service and customer service. If you want to feel good and deal with pleasant people without worrying about the cost...then this is the place for you. You will not go wrong with their food either. Our guests said that our weddingover all was meticously done and that it was very classy but at the same time comfortable. Of course, my wedding planner played a big part as well.

On the dwonside, I have heard though from my wedding planner that my other vendors including her were not treated well.
The staff at the Westin Governor Morris were very good and accommodating to their clients. I had no complaints about their Read more...
The staff at the Westin Governor Morris were very good and accommodating to their clients. I had no complaints about their services on the day of the wedding and they made sure that everything ran smoothly that day. They are a little bit on the pricey side and all of the services that you are going to get from them will definitely be 4x the price from other places however, their service is very good and I guess you really pay for good service and customer service. If you want to feel good and deal with pleasant people without worrying about the cost...then this is the place for you. You will not go wrong with their food either. Our guests said that our weddingover all was meticously done and that it was very classy but at the same time comfortable. Of course, my wedding planner played a big part as well.

On the dwonside, I have heard though from my wedding planner that my other vendors including her were not treated well. Read less
Services Used: Wedding Cake, Catering
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alerner23
Wedding:
7/4/2008
4.5/5.0
The Westin Governor Morris is an outstanding hotel. The rooms are so comfortable that it's tough to check out. They also helped to provide us with a 60 passenger bus to take us back and forth to the reception. That is so convenient for guests so they don't have to wait forever for a little shuttle bus to take back 10 people at a time.

Our original contact (Archieline Arzadon) had left 6 months prior to the wedding. Our new contact (Elizabeth Stacey) was still learning the ropes when she became assigned to our contract. She wasn't always very responsive but we made the best of it. The quality of the hotel made up for what she lacked.
The Westin Governor Morris is an outstanding hotel. The rooms are so comfortable that it's tough to check out. They also Read more...
The Westin Governor Morris is an outstanding hotel. The rooms are so comfortable that it's tough to check out. They also helped to provide us with a 60 passenger bus to take us back and forth to the reception. That is so convenient for guests so they don't have to wait forever for a little shuttle bus to take back 10 people at a time.

Our original contact (Archieline Arzadon) had left 6 months prior to the wedding. Our new contact (Elizabeth Stacey) was still learning the ropes when she became assigned to our contract. She wasn't always very responsive but we made the best of it. The quality of the hotel made up for what she lacked. Read less
Services Used: Transportation, Unique Services
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desigirl
Wedding:
9/19/2009
4.3/5.0
Service was excellent. A bit expensive, but totally worth it!
Service was excellent. A bit expensive, but totally worth it!
Service was excellent. A bit expensive, but totally worth it! Read less
Services Used: Wedding Venue
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jen y
Wedding:
3/24/2007
4.2/5.0
Incredible food. Nice Hotel. Several staff members on hand on the day of the wedding.
Incredible food. Nice Hotel. Several staff members on hand on the day of the wedding.
Incredible food. Nice Hotel. Several staff members on hand on the day of the wedding. Read less
Services Used: Catering, Wedding Venue
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Lenore
Wedding:
3/12/2011
4.0/5.0
My husband and I really like W Hotels, but they're very expensive for events, and their event spaces can be a little bland and business-like..... we imagined spending even more money trying to dress the spaces up for a wedding. So we expanded our search to all Starwood brand hotels and we really liked the WGM! It's charming and unique, not gaudy and over-decorated like so many other venues in NY and NJ, and it has amazing food! Plus, for having the wedding there we were awarded bonus Starwood points which we used for our honeymoon....we stayed at 5 star hotels in Rome & Florence Italy with points! How many venues give you THAT?

Our contact left the hotel about 6 months before our wedding....we were disappointed since we liked her and she was clearly experienced (with weddings and with the WGM in particular)....but that can easily happen to you anywhere, turn over is high in hotels and event venues. We wound up being sold on a ceremony set up by our first contact/sales rep, but were then told 2 months before our wedding that it "wouldn't work".....didn't love rethinking it that late in the game, but with continued tweaking it worked out just fine in the end. We opted to use the ballroom w/ the airwalls pulled out for our ceremony and it worked great. Our new contact was a little green (Carrie) but she was an absolute pleasure to work with! She gave it her all leading up to and the day of the wedding! Their operations person (Susan) isn't the type to think out of the box, and she's the one that nixed our ceremony set up....otherwise, Susan really knows her stuff and we felt like we were in very good hands that day and it all ran pretty smoothly. Feeling like we didn't have to pay attention to small details, or really any for that matter, the day of the wedding was wonderful! I also loved not having to print menus, the ones the hotel offers just happened to go well with our invitations.....what a time and money saver!

We received rave reviews from our guests on the cocktail hour and reception food.....the volume of which was amazing, and the quality was unreal! The slider bar was a big hit. For dinner we had a 4 course meal: choice of 3 entrees, plus a cold (salad) course and warm course (risotto) and a plated dessert, plus wedding cake! I was so pleased to have the cake included in our package (highest level pkg available at the time), figured it was one less thing to bid out, travel to places for a tasting, and then order.....and then we were really happy to find out it came from an award winning bakery! It was beautiful and delicious! I really didn't give the cake a 2nd thought since another plated dessert was included....how often have you had lame wedding cake?....not this, it was from Gourmet Touch in Liberty Corner, wow! They have what seems like hundreds of cakes to see online, and they're pretty flexible.

The hospitality (bridal) suite they provided was VERY useful, even more so than I thought it would be. It was a great home base for vendors, our wedding party and my family.....no one had to call us to find us, they just went there. My bridal party and I had our hair done there, and we had the entire wedding party and family meet us there before the ceremony.....it was also a place to chill for a few minutes after the ceremony was over and we were just overcome w/ emotion, and I was able to get my dress bustled there vs. in the ladies' room. Not that the general restrooms aren't nice....they are, I've been to venues where they're really small (2 stalls w/ 100+ people doesn't work) or they're cramped and uncomfortable which is horrible when your guests are dressed up.

Unfortunately, once our event coordinator/sales rep left for the night, the service went down hill. It was open bar, but it's embarrising to hear that full (new) drinks that our guests got from the bar were removed from their tables immediately, right from under their noses. Guess the kitchen was having a party. We also heard that a table or two never got wedding cake.....thank goodness they all got the awesome chocolate mousse dome dessert....but not serving guests our wedding cake is well, inexcuseable.

We found the front desk/registration staff to be pretty helpful to us and our guests. We also had an online room reservation link to post to our website. Our contact for the guest room block wasn't all that helpful, but she's a small part of the process. And, we had a few odd issues w/ our Presidential suite......one of the TVs wasn't hooked up, there's no full length mirror (even the Jr suites have one, how are you supposed to get dressed the day of your wedding w/out one?), and one of the two sinks backed up a bit....but otherwise it was huge, comfortable room, with a dining table, amazing shower and comfortable bed, two closets and a high hook for my wedding dress......we just didn't even have time to get those other issues addressed, and we were walking around on cloud 9!

The Copeland.....while having the restaurant there allowed us to get a sneak peak at the food (same kitchen is used for catering) before booking w/ the WGM, the service there seems to get worse and it's pretty pricey. We found the manager to be less than gracious. While they told us the capacity for the private wine room was 18, we were very cramped at the table despite some of our 18 being children. We were disappointed when the steak on the contract we signed and on the menu that night made no mention of a spicy sauce, yet there was one. Every other entree was listed in detail correctly on the contract and menu (again, the menus were printed for me!). It was really disappointing, we had been so careful to take our guests' preferences and needs (vegetarian, peanut allergy, and 4 ppl that dislike or can't eat spicy food, etc.) into consideration....and then no one enjoyed the steak. What was worse, the manager's reaction when we brought it to his attention....he got defensive and had to be asked to address it with our guests. Not the attitude you expect to come across when you're spending about $2k on dinner that night alone. But then again, his rehearsal dinner menu suggestions started at price points that nearly rivaled the per person price for the wedding which included 5 hours of open bar! At breakfast the staff can barely be bothered to wait on you, we ate there for the convenience factor only.....and in fact, we used the Copeland restaurant for the rehearsal dinner for the convenience factor too. Some of our wedding party was traveling from 2 to up to 4+ hours away. This hotel isn't in the downtown area so you can't walk to anything, despite the service issues the food is usually amazing, and except for the steak that night it was.

Overall we were very pleased with the WGM!

Although this review is full of pros and cons, we wouldn't have had our wedding anywhere else even if we did it all over again. We got an attractive venue (wow, the lobby photographs well, the images online don't do it justice!), amazing food, and tons of food at cocktail hour, and a delicous and beautiful cake, and the wonderful convenience of the hospitality suite and being in a hotel. If Carrie is still there you'll have a very nice and responsive event coordinator. Any other venue we were even silghtly interested in wasn't a hotel, we really loved that convenience factor for us, our wedding party, and our guests......and this is the least expensive room rate I've ever seen for a wedding and the rooms are very nice. The value for the price overall was very good. My rating is influenced by our experience w/ the Copeland for our rehearsal dinner, that's the one thing I'd do differently.
My husband and I really like W Hotels, but they're very expensive for events, and their event spaces can be a little bland Read more...
My husband and I really like W Hotels, but they're very expensive for events, and their event spaces can be a little bland and business-like..... we imagined spending even more money trying to dress the spaces up for a wedding. So we expanded our search to all Starwood brand hotels and we really liked the WGM! It's charming and unique, not gaudy and over-decorated like so many other venues in NY and NJ, and it has amazing food! Plus, for having the wedding there we were awarded bonus Starwood points which we used for our honeymoon....we stayed at 5 star hotels in Rome & Florence Italy with points! How many venues give you THAT?

Our contact left the hotel about 6 months before our wedding....we were disappointed since we liked her and she was clearly experienced (with weddings and with the WGM in particular)....but that can easily happen to you anywhere, turn over is high in hotels and event venues. We wound up being sold on a ceremony set up by our first contact/sales rep, but were then told 2 months before our wedding that it "wouldn't work".....didn't love rethinking it that late in the game, but with continued tweaking it worked out just fine in the end. We opted to use the ballroom w/ the airwalls pulled out for our ceremony and it worked great. Our new contact was a little green (Carrie) but she was an absolute pleasure to work with! She gave it her all leading up to and the day of the wedding! Their operations person (Susan) isn't the type to think out of the box, and she's the one that nixed our ceremony set up....otherwise, Susan really knows her stuff and we felt like we were in very good hands that day and it all ran pretty smoothly. Feeling like we didn't have to pay attention to small details, or really any for that matter, the day of the wedding was wonderful! I also loved not having to print menus, the ones the hotel offers just happened to go well with our invitations.....what a time and money saver!

We received rave reviews from our guests on the cocktail hour and reception food.....the volume of which was amazing, and the quality was unreal! The slider bar was a big hit. For dinner we had a 4 course meal: choice of 3 entrees, plus a cold (salad) course and warm course (risotto) and a plated dessert, plus wedding cake! I was so pleased to have the cake included in our package (highest level pkg available at the time), figured it was one less thing to bid out, travel to places for a tasting, and then order.....and then we were really happy to find out it came from an award winning bakery! It was beautiful and delicious! I really didn't give the cake a 2nd thought since another plated dessert was included....how often have you had lame wedding cake?....not this, it was from Gourmet Touch in Liberty Corner, wow! They have what seems like hundreds of cakes to see online, and they're pretty flexible.

The hospitality (bridal) suite they provided was VERY useful, even more so than I thought it would be. It was a great home base for vendors, our wedding party and my family.....no one had to call us to find us, they just went there. My bridal party and I had our hair done there, and we had the entire wedding party and family meet us there before the ceremony.....it was also a place to chill for a few minutes after the ceremony was over and we were just overcome w/ emotion, and I was able to get my dress bustled there vs. in the ladies' room. Not that the general restrooms aren't nice....they are, I've been to venues where they're really small (2 stalls w/ 100+ people doesn't work) or they're cramped and uncomfortable which is horrible when your guests are dressed up.

Unfortunately, once our event coordinator/sales rep left for the night, the service went down hill. It was open bar, but it's embarrising to hear that full (new) drinks that our guests got from the bar were removed from their tables immediately, right from under their noses. Guess the kitchen was having a party. We also heard that a table or two never got wedding cake.....thank goodness they all got the awesome chocolate mousse dome dessert....but not serving guests our wedding cake is well, inexcuseable.

We found the front desk/registration staff to be pretty helpful to us and our guests. We also had an online room reservation link to post to our website. Our contact for the guest room block wasn't all that helpful, but she's a small part of the process. And, we had a few odd issues w/ our Presidential suite......one of the TVs wasn't hooked up, there's no full length mirror (even the Jr suites have one, how are you supposed to get dressed the day of your wedding w/out one?), and one of the two sinks backed up a bit....but otherwise it was huge, comfortable room, with a dining table, amazing shower and comfortable bed, two closets and a high hook for my wedding dress......we just didn't even have time to get those other issues addressed, and we were walking around on cloud 9!

The Copeland.....while having the restaurant there allowed us to get a sneak peak at the food (same kitchen is used for catering) before booking w/ the WGM, the service there seems to get worse and it's pretty pricey. We found the manager to be less than gracious. While they told us the capacity for the private wine room was 18, we were very cramped at the table despite some of our 18 being children. We were disappointed when the steak on the contract we signed and on the menu that night made no mention of a spicy sauce, yet there was one. Every other entree was listed in detail correctly on the contract and menu (again, the menus were printed for me!). It was really disappointing, we had been so careful to take our guests' preferences and needs (vegetarian, peanut allergy, and 4 ppl that dislike or can't eat spicy food, etc.) into consideration....and then no one enjoyed the steak. What was worse, the manager's reaction when we brought it to his attention....he got defensive and had to be asked to address it with our guests. Not the attitude you expect to come across when you're spending about $2k on dinner that night alone. But then again, his rehearsal dinner menu suggestions started at price points that nearly rivaled the per person price for the wedding which included 5 hours of open bar! At breakfast the staff can barely be bothered to wait on you, we ate there for the convenience factor only.....and in fact, we used the Copeland restaurant for the rehearsal dinner for the convenience factor too. Some of our wedding party was traveling from 2 to up to 4+ hours away. This hotel isn't in the downtown area so you can't walk to anything, despite the service issues the food is usually amazing, and except for the steak that night it was.

Overall we were very pleased with the WGM!

Although this review is full of pros and cons, we wouldn't have had our wedding anywhere else even if we did it all over again. We got an attractive venue (wow, the lobby photographs well, the images online don't do it justice!), amazing food, and tons of food at cocktail hour, and a delicous and beautiful cake, and the wonderful convenience of the hospitality suite and being in a hotel. If Carrie is still there you'll have a very nice and responsive event coordinator. Any other venue we were even silghtly interested in wasn't a hotel, we really loved that convenience factor for us, our wedding party, and our guests......and this is the least expensive room rate I've ever seen for a wedding and the rooms are very nice. The value for the price overall was very good. My rating is influenced by our experience w/ the Copeland for our rehearsal dinner, that's the one thing I'd do differently. Read less
Services Used: Wedding Venue
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Married
Wedding:
5/27/2006
3.3/5.0
I liked the westin. It was the venue for my reception. The staff was courteous. Overall, good experience.
I liked the westin. It was the venue for my reception. The staff was courteous. Overall, good experience.
I liked the westin. It was the venue for my reception. The staff was courteous. Overall, good experience. Read less
Services Used: Wedding Venue
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Christina
Wedding:
6/21/2008
3.0/5.0
They were very good but there were a few bumps. Our event started late due to a scheduling error on their end. But during the event everyone was extremely helpful and ready to make our day special.
They were very good but there were a few bumps. Our event started late due to a scheduling error on their end. But during Read more...
They were very good but there were a few bumps. Our event started late due to a scheduling error on their end. But during the event everyone was extremely helpful and ready to make our day special. Read less
Services Used: Wedding Venue
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Alan
Wedding:
1/12/2013
2.1/5.0
We had our wedding reception here in Jan 2013, and it was a horrible experience.

To begin with, our first contact, Carrie, wasn't interested in working with us for whatever reason - we had slow or no response from her whenever we approached her. We requested to work with someone else and to be fair, her replacement, Julie, was a lot better.

But on the day of the event a lot of things went wrong.

Firstly, the manners and attitudes of Westin staff were bad to say the least. When our family and friends arrived to setup the venue, the Westin crew was apparently annoyed by our presence for some reason, and very rudely asked us to leave. To give you an idea, some staff was obviously cursing us behind the back, and others did so in front of us in Spanish.

During the luncheon, the waiters and waitress were not really concerned about our guests. Outside of taking the meal orders and delivering them, they weren't really around when our guests needed something else.

Furthermore, we paid $20 per head (plus hefty service fee and taxed) for a open bar, but the bar was frequently unmanned and we had to serve ourselves. Towards the end, the Westin team wouldn't even allow us to serve ourselves. Needless to say how upset we were about this...

As for the food, some dishes didn't come exactly as described on the menu with certain side dishes missing. This doesn't sound major but imagine what the guests think when they noticed but did not want to embarrass anyone. As the hosts we did not have time to eat (nor allowed to box the food despite paying $100+ per person for it), but I was told that outside of the dessert the food was average at best.

All and all the venue is decent, but the service and food were far from what we thought we paid for. We wouldn't recommend Westin Governor Morris at all.

As a follow up - six weeks after our initial complaint we received compensation from Westin and we appreciate the fact that our feedback was looked into by them.
We had our wedding reception here in Jan 2013, and it was a horrible experience.

To begin with, our first Read more...
We had our wedding reception here in Jan 2013, and it was a horrible experience.

To begin with, our first contact, Carrie, wasn't interested in working with us for whatever reason - we had slow or no response from her whenever we approached her. We requested to work with someone else and to be fair, her replacement, Julie, was a lot better.

But on the day of the event a lot of things went wrong.

Firstly, the manners and attitudes of Westin staff were bad to say the least. When our family and friends arrived to setup the venue, the Westin crew was apparently annoyed by our presence for some reason, and very rudely asked us to leave. To give you an idea, some staff was obviously cursing us behind the back, and others did so in front of us in Spanish.

During the luncheon, the waiters and waitress were not really concerned about our guests. Outside of taking the meal orders and delivering them, they weren't really around when our guests needed something else.

Furthermore, we paid $20 per head (plus hefty service fee and taxed) for a open bar, but the bar was frequently unmanned and we had to serve ourselves. Towards the end, the Westin team wouldn't even allow us to serve ourselves. Needless to say how upset we were about this...

As for the food, some dishes didn't come exactly as described on the menu with certain side dishes missing. This doesn't sound major but imagine what the guests think when they noticed but did not want to embarrass anyone. As the hosts we did not have time to eat (nor allowed to box the food despite paying $100+ per person for it), but I was told that outside of the dessert the food was average at best.

All and all the venue is decent, but the service and food were far from what we thought we paid for. We wouldn't recommend Westin Governor Morris at all.

As a follow up - six weeks after our initial complaint we received compensation from Westin and we appreciate the fact that our feedback was looked into by them. Read less
Services Used: Wedding Venue
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Rashna
Wedding:
12/22/2013
0.5/5.0
We had our wedding ceremony, reception and farewell breakfast at this hotel and the hotel pretty much mismanaged all our events. The staff was incompetent and rude to our guests. It was shocking to see such poor quality of service from a Starwood Hotel. Some of the main complaints at our events that translate into actual $$ and show lack of customer service are:
- They did not provide the 5 hour open bar package that we paid for. The Hotel charges $20++ per person for every hour but the bartender regularly abandoned the bar. He was rude and even refused to serve drinks to our guests at different points in the evening even though they were not drunk.
- The table side wine service is non-existent. If it's part of your package, don't take it or specify how many times you want the waiter to go around serving it - most of our guests didn't get even a single pour and the really lucky ones got one pour.
- Don't be fooled by their 400 person capacity claim. At the reception, they didn't have enough plates for our guests (300+) and actually asked some of our guests to use dessert plates for dinner. At the breakfast, I asked the waiter for a napkin so I could wipe my hands when there was no napkin in sight - he asked me to use a napkin that was already being used on the lid of a buffet dish.
- Other complaints include yelling at the guests, mishandling of the family table - 2 members of my family had to take free seats away from the stage because the Hotel changed it from a 14 seater to a 12 seater at the last minute and didn't inform us in advance.
The Hotel posted below after my original review. They talk about accommodating a change of date request 3 weeks before the original contracted date - it is appalling to see the misrepresentations this Hotel makes. Our date was changed 10 weeks before the original contracted date due to religious reasons and the hotel dragged out our request for 4 weeks. Brides, save yourself a lot of trauma and avoid this Hotel
We had our wedding ceremony, reception and farewell breakfast at this hotel and the hotel pretty much mismanaged all our Read more...
We had our wedding ceremony, reception and farewell breakfast at this hotel and the hotel pretty much mismanaged all our events. The staff was incompetent and rude to our guests. It was shocking to see such poor quality of service from a Starwood Hotel. Some of the main complaints at our events that translate into actual $$ and show lack of customer service are:
- They did not provide the 5 hour open bar package that we paid for. The Hotel charges $20++ per person for every hour but the bartender regularly abandoned the bar. He was rude and even refused to serve drinks to our guests at different points in the evening even though they were not drunk.
- The table side wine service is non-existent. If it's part of your package, don't take it or specify how many times you want the waiter to go around serving it - most of our guests didn't get even a single pour and the really lucky ones got one pour.
- Don't be fooled by their 400 person capacity claim. At the reception, they didn't have enough plates for our guests (300+) and actually asked some of our guests to use dessert plates for dinner. At the breakfast, I asked the waiter for a napkin so I could wipe my hands when there was no napkin in sight - he asked me to use a napkin that was already being used on the lid of a buffet dish.
- Other complaints include yelling at the guests, mishandling of the family table - 2 members of my family had to take free seats away from the stage because the Hotel changed it from a 14 seater to a 12 seater at the last minute and didn't inform us in advance.
The Hotel posted below after my original review. They talk about accommodating a change of date request 3 weeks before the original contracted date - it is appalling to see the misrepresentations this Hotel makes. Our date was changed 10 weeks before the original contracted date due to religious reasons and the hotel dragged out our request for 4 weeks. Brides, save yourself a lot of trauma and avoid this Hotel Read less
Services Used: Wedding Venue
The Westin Governor Morris responded with the following comments:

We do appreciate your business very much and I am sorry to hear that you were not satisfied with your Wedding arrangements. We apologize for any inconveniences that you experienced, we strive to meet and exceed all of our wedding guests expectations. In fact, we have a proven record of consistently providing a superior wedding experience as noted by all of the other reviews.

We do believe we did the best that we could with the limited information that was provided to us in advance of the wedding, in accordance with the contract and the documented correspondence between yourself ,the wedding planner and the hotel.

We tried to be as accommodating as possible, we even moved your wedding just 3 weeks prior to the original contracted wedding date.

Please contact me if you would like to discuss this further.

Respectfully yours

Colin Ankersen
General Manager

MAP

 
2 Whippany Road, Morristown, NJ 07960 See On Map
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