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The Westin Key West Resort & Marina

Key West , FL
CONTACT US
CONTACT US

LOCATION

245 Front Street
Key West, FL US 33040

PHONE

305-292-4361

WEBSITE

View website
Please let this vendor know that you found them on the WeddingWire Network.

ABOUT US

At The Westin Key West Resort & Marina, we are committed to making sure your unique personality and individuality are expressed for your wedding. From the joyous 'I-dos', to the final... Read more
At The Westin Key West Resort & Marina, we are committed to making sure your unique personality and individuality are expressed for your wedding. From the joyous 'I-dos', to the final farewells, our romantic and iconic waterfront locations guarantee a celebration you and your guests will cherish for a lifetime.

The Westin Key West Resort & Marina can coordinate all of the events surrounding your special day from the ceremony and reception, to rehearsal dinners, to chartered boat cruises for your guests.

Your guests will discover Westin's signature services at our resort such as the Heavenly Bed®, Heavenly Bath®, Heavenly Crib®, Service Express®, Guest Office®, and massage therapy services. We also offer Starbucks Coffee, Tazo Tea and 24-hour room service.

For more information, please go to the website below:
http://www2.teamhot.com/weddings/?c=1780wwo Read less

PHOTOS

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INFO FOR WEDDING VENUE

When was your venue built?
1997
When was your venue last renovated?
2010
Describe your venue:
Banquet Hall, Hotel, Restaurant
Describe the style of your venue
Nautical, Tropical, Waterfront
What wedding services does your venue provide?
Bridal Shower, Ceremony, Engagement Party, Reception
What is the maximum capacity of your venue?
300
How many event spaces or rooms does your venue offer?
7
Does your venue offer an indoor space?
Yes
Does your venue offer a covered outdoor space?
No
Does your venue offer an uncovered outdoor space?
Yes
Does your venue have on-site accommodations?
Yes
Number of guest rooms
178
Number of suites
32
What is the minimum rental fee for your venue?
0
Bar Service
Offered in-house
Is bar service included in the minimum rental fee?
No
Beverage Service
Offered in-house
Is beverage service included in the minimum rental fee?
No
Catering
Offered in-house
Is catering included in the minimum rental fee?
No
What is the average catering price per person at your venue?
158
Event Coordination
Outside vendors welcome
Event Rentals
Outside vendors welcome
Lighting and Sound
Outside vendors welcome
Linens
Offered in-house
Are linens included in the minimum rental fee?
Yes
Seating
Offered in-house
Is seating included in the minimum rental fee?
Yes
Shuttle / Transportation
Outside vendors welcome
Wedding Cake
Outside vendors welcome

REVIEWS

4.6
out of 5.0
4.6/5.0
4.7/5.0
4.7/5.0
4.1/5.0
4.6/5.0
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Alisha
Wedding:
11/3/2012
5.0/5.0
The team at The Westin is unbelievable! Erin was our catering manager and I honestly don't know what I would have done without her. She ALWAYS was available via email or phone from beginning to end, and knows so much about the venue and food, you won't ever have to worry. She is so much fun to work with, and is always one step ahead of you. Nothing beats the view at this venue - it is truly the best spot on the island to watch the sunset. The food is AMAZING - our guests still talk about it - especially the bacon wrapped shrimp - YUM! Also - the service at the Westin is top notch. You totally are getting what you pay for here...if not more. From the bartenders, chefs, waitstaff, etc. everyone was beyond helpful and respectful. Many thanks to the Westin team for making our day perfect!
The team at The Westin is unbelievable! Erin was our catering manager and I honestly don't know what I would have done Read more...
The team at The Westin is unbelievable! Erin was our catering manager and I honestly don't know what I would have done without her. She ALWAYS was available via email or phone from beginning to end, and knows so much about the venue and food, you won't ever have to worry. She is so much fun to work with, and is always one step ahead of you. Nothing beats the view at this venue - it is truly the best spot on the island to watch the sunset. The food is AMAZING - our guests still talk about it - especially the bacon wrapped shrimp - YUM! Also - the service at the Westin is top notch. You totally are getting what you pay for here...if not more. From the bartenders, chefs, waitstaff, etc. everyone was beyond helpful and respectful. Many thanks to the Westin team for making our day perfect! Read less
Services Used: Wedding Venue
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mls
Wedding:
3/2/2012
5.0/5.0
Wedding and reception were on the pier. It was absolutlely beautiful! Had many guest tell me it was the most beautiful wedding they've ever attended.
Wedding and reception were on the pier. It was absolutlely beautiful! Had many guest tell me it was the most beautiful Read more...
Wedding and reception were on the pier. It was absolutlely beautiful! Had many guest tell me it was the most beautiful wedding they've ever attended. Read less
Services Used: Wedding Venue
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Colleen
Wedding:
4/11/2011
5.0/5.0
We chose to plan our wedding across the street at the Audubon House through the services at the Westin. Erin and her team did an exceptional job catering our event and ensuring that every guest was taken care of. The food was amazing and all facets from set-up to take down went smoothly. We could not have asked for a better day and appreciate the work all of our vendors put in to making it perfect.
We chose to plan our wedding across the street at the Audubon House through the services at the Westin. Erin and her team Read more...
We chose to plan our wedding across the street at the Audubon House through the services at the Westin. Erin and her team did an exceptional job catering our event and ensuring that every guest was taken care of. The food was amazing and all facets from set-up to take down went smoothly. We could not have asked for a better day and appreciate the work all of our vendors put in to making it perfect. Read less
Services Used: Catering
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Kimberly
Wedding:
3/12/2011
5.0/5.0
Erin, Lourdes, and the entire staff at the Westin were professional, responsive, flexible to our needs, and made our entire wedding weekend an overall wonderful experience! The setting was beautiful, the food and drinks were tasty, and the service was impecable! Even when I made a last minute request for some Tabasco sauce, it was immediately delivered to my table. I would recommend them to anyone! (sorry for all the exclamation points, but I am really that happy about my experience)
Erin, Lourdes, and the entire staff at the Westin were professional, responsive, flexible to our needs, and made our Read more...
Erin, Lourdes, and the entire staff at the Westin were professional, responsive, flexible to our needs, and made our entire wedding weekend an overall wonderful experience! The setting was beautiful, the food and drinks were tasty, and the service was impecable! Even when I made a last minute request for some Tabasco sauce, it was immediately delivered to my table. I would recommend them to anyone! (sorry for all the exclamation points, but I am really that happy about my experience) Read less
Services Used: Wedding Venue
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silker
Wedding:
2/5/2011
5.0/5.0
The Westin Key West was phenomenal. Erin McLaughlin and Lourdes were beyond helpful! Everything was perfect! The ceremony was gorgeous and our reception was fantastic. The food was absolutely delicious. I could not have asked for anything better! Thank you agian Erin & Lourdes!!!!
The Westin Key West was phenomenal. Erin McLaughlin and Lourdes were beyond helpful! Everything was perfect! The ceremony Read more...
The Westin Key West was phenomenal. Erin McLaughlin and Lourdes were beyond helpful! Everything was perfect! The ceremony was gorgeous and our reception was fantastic. The food was absolutely delicious. I could not have asked for anything better! Thank you agian Erin & Lourdes!!!! Read less
Services Used: Wedding Venue
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Anonymous
Wedding:
2+ years ago
5.0/5.0
Amazing on every level. Wouldn't have changed it for anyplace else in the world.
Amazing on every level. Wouldn't have changed it for anyplace else in the world.
Amazing on every level. Wouldn't have changed it for anyplace else in the world. Read less
Services Used: Wedding Venue
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Samantha
Wedding:
5/22/2010
5.0/5.0
I wish I could give them a 10 of out 5 because they made our rehearsal dinner a truly fabulous and once-in-a-lifetime experience for us and for our guests. Perfect place to watch the sunset and enjoy amazing food and drink - our guests are still raving about the "best mojitos they've ever had." Erin helped make all of the arrangements for us and she was very flexible in incorporating our personal touches and making great suggestions. Very luxurious and fabulous place, but still a great value. Highly recommend!
I wish I could give them a 10 of out 5 because they made our rehearsal dinner a truly fabulous and once-in-a-lifetime Read more...
I wish I could give them a 10 of out 5 because they made our rehearsal dinner a truly fabulous and once-in-a-lifetime experience for us and for our guests. Perfect place to watch the sunset and enjoy amazing food and drink - our guests are still raving about the "best mojitos they've ever had." Erin helped make all of the arrangements for us and she was very flexible in incorporating our personal touches and making great suggestions. Very luxurious and fabulous place, but still a great value. Highly recommend! Read less
Services Used: Wedding Venue
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Sara2420
Wedding:
3/28/2009
5.0/5.0
I can not say enough good things about the Westin! It made our wedding perfect! We worked with Kate Bentley with Happily Ever After and she coordinated with the Westin accordingly. We were lucky to get our wedding date only two months in advance due to a cancellation and it all worked out perfectly! We chose our menu, had a tasting at the restaurant, and received a great walk through and stay at the resort prior to the wedding -- with an incredible upgrade! We had our reception on the boardwalk and we had perfect weather for a perfect day (but also enjoyed the peace of mind knowing that the ballroom was reserved in case of rain). I would strongly recommend it! Also, we chose our menu from the banquet menu with a mix of open and cash bar which made the Westin incredibly affordable, much more so than other options we considered! Additionally, the downtown location was perfect for all of our guests and made for not only a great day, but a memorable wedding weekend!
I can not say enough good things about the Westin! It made our wedding perfect! We worked with Kate Bentley with Happily Read more...
I can not say enough good things about the Westin! It made our wedding perfect! We worked with Kate Bentley with Happily Ever After and she coordinated with the Westin accordingly. We were lucky to get our wedding date only two months in advance due to a cancellation and it all worked out perfectly! We chose our menu, had a tasting at the restaurant, and received a great walk through and stay at the resort prior to the wedding -- with an incredible upgrade! We had our reception on the boardwalk and we had perfect weather for a perfect day (but also enjoyed the peace of mind knowing that the ballroom was reserved in case of rain). I would strongly recommend it! Also, we chose our menu from the banquet menu with a mix of open and cash bar which made the Westin incredibly affordable, much more so than other options we considered! Additionally, the downtown location was perfect for all of our guests and made for not only a great day, but a memorable wedding weekend! Read less
Services Used: Wedding Venue
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lisagrecho210
Wedding:
2/6/2010
4.8/5.0
The Westin Pier was an amazing location for our ceremony. The staff did a great job with set-up and keeping on-lookers out of the way. The food and waitstaff were amazing. It was a little more expensive but being a foodie it was well worth the extra expense. We were also upgraded to a beautiful suite for the weekend!
The Westin Pier was an amazing location for our ceremony. The staff did a great job with set-up and keeping on-lookers out Read more...
The Westin Pier was an amazing location for our ceremony. The staff did a great job with set-up and keeping on-lookers out of the way. The food and waitstaff were amazing. It was a little more expensive but being a foodie it was well worth the extra expense. We were also upgraded to a beautiful suite for the weekend! Read less
Services Used: Catering, Wedding Venue
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Stacey
Wedding:
9/2/2012
4.7/5.0
We got married in Key West over labor day. We had our ceremony on Sunset Key (a Westin property), had our cocktail hour on the Sebago Catamaran, and our reception on the pier at the Westin Key West Resort & Marina. We could not have asked for a more beautiful back drop. The venues were beautiful, the food was outstanding, and the service was great. My guests had a very good time and kept commenting on the venue. They loved the catamaran for cocktail hour and the beach on Sunset Key was perfect and private! I highly recommend this option. The only small compliant was there was no wind movement on the pier during the reception so we asked if they had any fans that could be brought out. We were told the hotel did not have any. In hindsight, I should have rented fans from our tent vendor, but never even thought of it. Everything else was fantastic and I would have done it the same way all over again. Jessica was our event manager through the Westin and she was very good. She got us a lovely room upgrade as well. I would recommend this venue to anyone getting married in Key West.
We got married in Key West over labor day. We had our ceremony on Sunset Key (a Westin property), had our cocktail hour on Read more...
We got married in Key West over labor day. We had our ceremony on Sunset Key (a Westin property), had our cocktail hour on the Sebago Catamaran, and our reception on the pier at the Westin Key West Resort & Marina. We could not have asked for a more beautiful back drop. The venues were beautiful, the food was outstanding, and the service was great. My guests had a very good time and kept commenting on the venue. They loved the catamaran for cocktail hour and the beach on Sunset Key was perfect and private! I highly recommend this option. The only small compliant was there was no wind movement on the pier during the reception so we asked if they had any fans that could be brought out. We were told the hotel did not have any. In hindsight, I should have rented fans from our tent vendor, but never even thought of it. Everything else was fantastic and I would have done it the same way all over again. Jessica was our event manager through the Westin and she was very good. She got us a lovely room upgrade as well. I would recommend this venue to anyone getting married in Key West. Read less
Services Used: Wedding Venue
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Justin
Wedding:
4/23/2012
4.6/5.0
After some intial heartache and misunderstanding about costs and options. The westin was an abousolutely fantastic place to get married. Erin and her staff were responsive and helpful. The food was amazing and locations was fantastic!
After some intial heartache and misunderstanding about costs and options. The westin was an abousolutely fantastic place Read more...
After some intial heartache and misunderstanding about costs and options. The westin was an abousolutely fantastic place to get married. Erin and her staff were responsive and helpful. The food was amazing and locations was fantastic! Read less
Services Used: Wedding Venue
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Jennifer
Wedding:
6/16/2007
4.6/5.0
The Westin and the staff ere amazing and helped to make our day a success. Tony Wood was very helpful and organized. He answered all of my questions in a very timely manner. I would highly recommend the Westin for your wedding venue.
The Westin and the staff ere amazing and helped to make our day a success. Tony Wood was very helpful and organized. He Read more...
The Westin and the staff ere amazing and helped to make our day a success. Tony Wood was very helpful and organized. He answered all of my questions in a very timely manner. I would highly recommend the Westin for your wedding venue. Read less
Services Used: Wedding Venue
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gabsmartin13
Wedding:
11/5/2010
4.5/5.0
What a beautiful location for our dream wedding! We picked it soley based on finding the perfect type of venue that we had always wanted. The food was amazing and I received so many compliments on "never having had such good food at a wedding before." Erin and Lourdes were incredibly helpful throughout the entire process. The only "complaint" I have is that there wasn't much discounts offered in terms of parking and hotel accomodations considering how much the venue itself was costing us.
What a beautiful location for our dream wedding! We picked it soley based on finding the perfect type of venue that we had Read more...
What a beautiful location for our dream wedding! We picked it soley based on finding the perfect type of venue that we had always wanted. The food was amazing and I received so many compliments on "never having had such good food at a wedding before." Erin and Lourdes were incredibly helpful throughout the entire process. The only "complaint" I have is that there wasn't much discounts offered in terms of parking and hotel accomodations considering how much the venue itself was costing us. Read less
Services Used: Wedding Venue
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Anne Marie
Wedding:
9/26/2012
4.2/5.0
We came in on a Crusie Ship and we were married in Key West on Sept. 26/12... I wanted to have a small luncheon for my guest before getting back on the Ship...I had found Bistro 245 ( At The Westin) a couple of weeks early. I was given the Managers name to call and Make a Reservation.
I spoke with Brandon the Manager the 1st time I called and he was great he set us up exactly how and where I had asked! :) Thank You so much Brandon
The Day of our Wedding everything was there waiting for us as planned..It is a lovely location..the service was good..The food was good..The prices were high and the 18% gratuity a bit high??..I thought standard grat was 15%?? We most likely would have tipped 20% for good service but the 18% was a little off putting.. However it was a small Wedding Lunch at a Perfect location.. Thanks again To Brandon the Manager for making sure we were taken care of! :)
Anne Marie & Kevin Baker ON Canada
We came in on a Crusie Ship and we were married in Key West on Sept. 26/12... I wanted to have a small luncheon for my Read more...
We came in on a Crusie Ship and we were married in Key West on Sept. 26/12... I wanted to have a small luncheon for my guest before getting back on the Ship...I had found Bistro 245 ( At The Westin) a couple of weeks early. I was given the Managers name to call and Make a Reservation.
I spoke with Brandon the Manager the 1st time I called and he was great he set us up exactly how and where I had asked! :) Thank You so much Brandon
The Day of our Wedding everything was there waiting for us as planned..It is a lovely location..the service was good..The food was good..The prices were high and the 18% gratuity a bit high??..I thought standard grat was 15%?? We most likely would have tipped 20% for good service but the 18% was a little off putting.. However it was a small Wedding Lunch at a Perfect location.. Thanks again To Brandon the Manager for making sure we were taken care of! :)
Anne Marie & Kevin Baker ON Canada Read less
Services Used: Wedding Venue
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Anonymous
Wedding:
3/1/2012
3.9/5.0
The Westin had a beautiful view and outdoor space for our wedding and sendoff breakfast. The food was delicious for both events, and the staff was super nice. We worked with Erin who coordinated catering and venue, who was very nice and pretty flexible on the food choices. The Westin provided champagne and chocolate covered strawberries as a wedding gift, which was a nice touch.



The cost for buffet (Fantasy Feast) was $176/adult; $161/young adult; $32/children under 12 and vendors. We also purchased a desert station for $18/person. The sendoff breakfast was $34/person. You will also pay about 31% for taxes and service.



But, there were a few things that were frustrating for us (as reflected in the Professionalism, Value and Flexibility scores): 1) we upgraded our liquor to the maximum package and added an additional hour of open bar for a total of 5 hours, and they charged this upgrade for teens because the contract states that teens are priced $15 less than the adult, which obviously doesn't make sense; it should have been $125 instead of $161/teen. 2) we weren't provided a bridal party room during the wedding. 3) we booked two honeymoon suites - and the bedrooms were not spacious enough to accommodate the bridal party during wedding preparation. 4) during the sendoff breakfast we were caught by a storm and were not moved from outdoors to the restaurant for the last half hour or so of the event. 5) the wedding ceremony started off a bit rough because the Disney cruise was pulling out from our pier (honking their horn) as our wedding was starting. 6) better packaging and storage for the cake top is needed because it wouldn't fit in their mini fridge and it became a real mess.
The Westin had a beautiful view and outdoor space for our wedding and sendoff breakfast. The food was delicious for both Read more...
The Westin had a beautiful view and outdoor space for our wedding and sendoff breakfast. The food was delicious for both events, and the staff was super nice. We worked with Erin who coordinated catering and venue, who was very nice and pretty flexible on the food choices. The Westin provided champagne and chocolate covered strawberries as a wedding gift, which was a nice touch.



The cost for buffet (Fantasy Feast) was $176/adult; $161/young adult; $32/children under 12 and vendors. We also purchased a desert station for $18/person. The sendoff breakfast was $34/person. You will also pay about 31% for taxes and service.



But, there were a few things that were frustrating for us (as reflected in the Professionalism, Value and Flexibility scores): 1) we upgraded our liquor to the maximum package and added an additional hour of open bar for a total of 5 hours, and they charged this upgrade for teens because the contract states that teens are priced $15 less than the adult, which obviously doesn't make sense; it should have been $125 instead of $161/teen. 2) we weren't provided a bridal party room during the wedding. 3) we booked two honeymoon suites - and the bedrooms were not spacious enough to accommodate the bridal party during wedding preparation. 4) during the sendoff breakfast we were caught by a storm and were not moved from outdoors to the restaurant for the last half hour or so of the event. 5) the wedding ceremony started off a bit rough because the Disney cruise was pulling out from our pier (honking their horn) as our wedding was starting. 6) better packaging and storage for the cake top is needed because it wouldn't fit in their mini fridge and it became a real mess. Read less
Services Used: Wedding Venue
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Anonymous
Wedding:
2+ years ago
0.7/5.0
The Westin Key West hosted my wedding off-site (catered but not at the hotel venue - used their ballroom for backup). While the 4 hours of the wedding itself went off pretty smoothly and overall I was pleased with the event (good food, no snags at the event), certain elements of customer service before and after were amongst the worst and most disrespectful I've ever received. (Certain elements before were fine - a nice tasting, and pretty responsive on email). And I've traveled a lot and experienced a lot of different hotel based service. Moreover, this was a situation where I spent tens of thousands of dollars on a wedding, and my guests spent tens of thousands of dollars on rooms!! The hotel staff should have gone out of their way to provide attentive, or at the very least, polite and respectful customer service. But they did the exact opposite of that - causing the bride and groom tears and fights (with the hotel) and huge amounts of stress in the days prior to and following the wedding. If you're considering using them for a wedding caterer or host site - you should think twice. Or at the very least, you should expect non-supportive, non-responsive customer service for your experience. I also had several guests complain about their actual hotel experience and rated the Westin Key West poorly. Finally, corporate customer service at Westin, though initially responsive, didn't actually work to resolve the issue and the local customer service response was non-apologetic in tone and spirit.
The Westin Key West hosted my wedding off-site (catered but not at the hotel venue - used their ballroom for backup). Read more...
The Westin Key West hosted my wedding off-site (catered but not at the hotel venue - used their ballroom for backup). While the 4 hours of the wedding itself went off pretty smoothly and overall I was pleased with the event (good food, no snags at the event), certain elements of customer service before and after were amongst the worst and most disrespectful I've ever received. (Certain elements before were fine - a nice tasting, and pretty responsive on email). And I've traveled a lot and experienced a lot of different hotel based service. Moreover, this was a situation where I spent tens of thousands of dollars on a wedding, and my guests spent tens of thousands of dollars on rooms!! The hotel staff should have gone out of their way to provide attentive, or at the very least, polite and respectful customer service. But they did the exact opposite of that - causing the bride and groom tears and fights (with the hotel) and huge amounts of stress in the days prior to and following the wedding. If you're considering using them for a wedding caterer or host site - you should think twice. Or at the very least, you should expect non-supportive, non-responsive customer service for your experience. I also had several guests complain about their actual hotel experience and rated the Westin Key West poorly. Finally, corporate customer service at Westin, though initially responsive, didn't actually work to resolve the issue and the local customer service response was non-apologetic in tone and spirit. Read less
Services Used: Wedding Venue
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