130x130_sq_1354897285999-138742sephia

The White Room LLC

Lebanon/ Murfreesboro , TN
CONTACT US
CONTACT US

LOCATION

(LEB) 1001 Murfreesboro Rd, (MBORO) 517D Cason Lane
Lebanon/ Murfreesboro, TN US 37087 (map)

PHONE

615-266-3182

WEBSITE

View website
Please let this vendor know that you found them on the WeddingWire Network.

ABOUT US

The White Room is a full service bridal and formalwear boutique with locations in Lebanon and Murfreesboro, Tennessee. Our professional consultants are here to soothe and pamper as they... Read more
The White Room is a full service bridal and formalwear boutique with locations in Lebanon and Murfreesboro, Tennessee. Our professional consultants are here to soothe and pamper as they introduce you to the many services we offer. Shop with us today to experience exceptional customer service for the bride who demands the very best for her special day.

Store Hours:

Monday CLOSED

Tuesday 10-7

Wednesday 10-5

Thursday 10-5

Friday 10-5

Saturday 10-5

Sunday CLOSED Read less
Dress & Attire

PHOTOS

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130x130_sq_1354897527003-enzoanigloria
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INFO FOR DRESS & ATTIRE

Who do you provide services for?
Bride, Bridesmaids, Flower Girls, Groom, Groomsmen, Mother of the Bride, Mother of the Groom, Ring Bearers
What accessories do you provide?
Garters, Hair Accessories, Jewelry, Shoes, Undergarments, Veils
Does a client need to schedule an appointment? How do the client appointments work?
Appointments are preferred. Customer service is very important to us. Appointments help us plan our staffing and our schedule.
What is the typical turn-around time for a dress?
Most designers require 4-6 months for ordering. Custom changes can sometimes add extra time. RUSH options are offered with most designers, but add extra cost to the gown. Speak with one of our consultants for more details on ordering.

REVIEWS

4.5
out of 5.0
4.6/5.0
4.6/5.0
4.5/5.0
4.5/5.0
4.5/5.0
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Lauren
Wedding:
6/12/2015
5.0/5.0
I had a great experience buying my wedding dress at The White Room in Lebanon! Ashlee was my fabulous consultant. I recommend making The White Room your first appointment. You won't be disappointed!
I had a great experience buying my wedding dress at The White Room in Lebanon! Ashlee was my fabulous consultant. I Read more...
I had a great experience buying my wedding dress at The White Room in Lebanon! Ashlee was my fabulous consultant. I recommend making The White Room your first appointment. You won't be disappointed! Read less
Services Used: Dress & Attire
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Anonymous
Wedding:
[Private]
5.0/5.0
Going to the White Room was like a scene right out of the movies! Two of my friends got their wedding dresses there so, I had to go. We had the best time and found the most amazing wedding dress. My mom and I came in on a Saturday and while it was busy, the energy was so fun. We were lucky enough to work with Celia who instantly made us feel comfortable and excited. She did a great job of suggesting dresses, giving great feedback and being upfront about prices. There's a huge selection of beautiful gowns that can fit in many budgets. There was no pressure to buy. Just a lot of fun and support. I highly recommend White Room to anyone looking for a wedding dress!
Going to the White Room was like a scene right out of the movies! Two of my friends got their wedding dresses there so, I Read more...
Going to the White Room was like a scene right out of the movies! Two of my friends got their wedding dresses there so, I had to go. We had the best time and found the most amazing wedding dress. My mom and I came in on a Saturday and while it was busy, the energy was so fun. We were lucky enough to work with Celia who instantly made us feel comfortable and excited. She did a great job of suggesting dresses, giving great feedback and being upfront about prices. There's a huge selection of beautiful gowns that can fit in many budgets. There was no pressure to buy. Just a lot of fun and support. I highly recommend White Room to anyone looking for a wedding dress! Read less
Services Used: Dress & Attire
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Caitlin and Michael
Wedding:
10/25/2014
5.0/5.0
The ladies at The White Room are always so nice and friendly. They make you feel special every time you walk through the door. They have a seamstress on site that ROCKS!
I've been to them for my prom dresses and my wedding dress. I wouldn't have gone any where else!
The ladies at The White Room are always so nice and friendly. They make you feel special every time you walk through the Read more...
The ladies at The White Room are always so nice and friendly. They make you feel special every time you walk through the door. They have a seamstress on site that ROCKS!
I've been to them for my prom dresses and my wedding dress. I wouldn't have gone any where else! Read less
Services Used: Dress & Attire
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VICKI
Wedding:
8/9/2014
5.0/5.0
We purchased my daughter's wedding dress, 5 attendant dresses, and flower girl dress from The White Room in Murfreesboro, TN. We had a wonderful experience every time we visited.
We purchased my daughter's wedding dress, 5 attendant dresses, and flower girl dress from The White Room in Murfreesboro, Read more...
We purchased my daughter's wedding dress, 5 attendant dresses, and flower girl dress from The White Room in Murfreesboro, TN. We had a wonderful experience every time we visited. Read less
Services Used: Dress & Attire
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Susanna
Wedding:
8/2/2014
5.0/5.0
The girls at the White Room were wonderful to work with! I found my bridal gown, veil, bridesmaid dresses, jewelry, shoes all in this one place! They truly make you feel special there! Also had my alterations done through them as well and my dress fit perfectly! Would definitely recommend!
***Shout out to Ashley at the Lebanon store who was especially helpful and sweet!!
The girls at the White Room were wonderful to work with! I found my bridal gown, veil, bridesmaid dresses, jewelry, shoes Read more...
The girls at the White Room were wonderful to work with! I found my bridal gown, veil, bridesmaid dresses, jewelry, shoes all in this one place! They truly make you feel special there! Also had my alterations done through them as well and my dress fit perfectly! Would definitely recommend!
***Shout out to Ashley at the Lebanon store who was especially helpful and sweet!! Read less
Services Used: Dress & Attire
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Anonymous
Wedding:
Recently Married
5.0/5.0
I have had such a great experience working with White Room. I found a dress that I love and everyone is so helpful!
I have had such a great experience working with White Room. I found a dress that I love and everyone is so helpful!
I have had such a great experience working with White Room. I found a dress that I love and everyone is so helpful! Read less
Services Used: Dress & Attire
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Anonymous
Wedding:
Recently Married
5.0/5.0
I got my wedding dress at the White Room and it was a great experience. They listed to what I wanted and gave me tons of dresses to choose from. I ultimately found the dress I loved and even added my own special touch to make it truly my own. It was a great experience and my bridesmaids were able to find their dresses there as well!
I got my wedding dress at the White Room and it was a great experience. They listed to what I wanted and gave me tons of Read more...
I got my wedding dress at the White Room and it was a great experience. They listed to what I wanted and gave me tons of dresses to choose from. I ultimately found the dress I loved and even added my own special touch to make it truly my own. It was a great experience and my bridesmaids were able to find their dresses there as well! Read less
Services Used: Dress & Attire
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Anonymous
Wedding:
Recently Married
5.0/5.0
I couldn't have asked for a better experience!
I couldn't have asked for a better experience!
I couldn't have asked for a better experience! Read less
Services Used: Dress & Attire
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Lindseyj4
Wedding:
5/24/2014
5.0/5.0
I purchased my dress and vale at the White Room in Murfreesboro. I could not be more ecstatic about the service i received and how amazing my wedding dress looked the day of the wedding. Tara helped me find a beautiful wedding dress and I never felt that i was being rushed or pushed to buy something I didn't love. After purchasing my wedding dress and the White Room I also had all my bridesmaid dresses ordered from there and again what fantastic service! My girls live all over and the white room was great about fitting them in to try on dresses and working with them for payment options. If you want to feel like a million dollars on your wedding day and not pay a million I would HIGHLY recommend you going to the White Room! Tara is AMAZING!
I purchased my dress and vale at the White Room in Murfreesboro. I could not be more ecstatic about the service i received Read more...
I purchased my dress and vale at the White Room in Murfreesboro. I could not be more ecstatic about the service i received and how amazing my wedding dress looked the day of the wedding. Tara helped me find a beautiful wedding dress and I never felt that i was being rushed or pushed to buy something I didn't love. After purchasing my wedding dress and the White Room I also had all my bridesmaid dresses ordered from there and again what fantastic service! My girls live all over and the white room was great about fitting them in to try on dresses and working with them for payment options. If you want to feel like a million dollars on your wedding day and not pay a million I would HIGHLY recommend you going to the White Room! Tara is AMAZING! Read less
Services Used: Dress & Attire
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Janie
Wedding:
5/23/2014
5.0/5.0
The White Room in Lebanon TN was wonderful when dealing with our daughter's wedding dress and shoes for both herself and the bridesmaids. They handled the dying of their shoes with just the right color she wanted! Her dress was a Maggie Sottero gown that required no alterations except for the bussell and they recommended a wonderful seamstress who was great and quite reasonable. Every time we entered the store, the gals was so nice and happy to see us. We highly recommend The White Room for all your needs. She also purchased a gorgeous headband and veil that were so pretty!
The White Room in Lebanon TN was wonderful when dealing with our daughter's wedding dress and shoes for both herself and Read more...
The White Room in Lebanon TN was wonderful when dealing with our daughter's wedding dress and shoes for both herself and the bridesmaids. They handled the dying of their shoes with just the right color she wanted! Her dress was a Maggie Sottero gown that required no alterations except for the bussell and they recommended a wonderful seamstress who was great and quite reasonable. Every time we entered the store, the gals was so nice and happy to see us. We highly recommend The White Room for all your needs. She also purchased a gorgeous headband and veil that were so pretty! Read less
Services Used: Dress & Attire
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Jamie
Wedding:
5/18/2014
5.0/5.0
Wow. I found my dream dress here! I loved all of my time at The White Room. The manager is very professional and kind-hearted. I ordered the wrong size and my dress didn't fit very well, and I kid you not, you would of thought the manager was the bride - she was just as sad as I was and did everything she could to help me find a solution!

And that leads me to my next point - The White Room seamstress is unbelievable! She was so nice and got that dress on me with ease. My stress level immediately dropped after talking to her - she's a gem! Loved my experience.
Wow. I found my dream dress here! I loved all of my time at The White Room. The manager is very professional and Read more...
Wow. I found my dream dress here! I loved all of my time at The White Room. The manager is very professional and kind-hearted. I ordered the wrong size and my dress didn't fit very well, and I kid you not, you would of thought the manager was the bride - she was just as sad as I was and did everything she could to help me find a solution!

And that leads me to my next point - The White Room seamstress is unbelievable! She was so nice and got that dress on me with ease. My stress level immediately dropped after talking to her - she's a gem! Loved my experience. Read less
Services Used: Dress & Attire
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Courtney
Wedding:
5/17/2014
5.0/5.0
The White Room was extremely accommodating as I brought 8 people with me and was running late for my appointment!!! Annie was so helpful and made me feel beautiful! They really listen to what style you like and give their honest opinion on each dress! One of the girls even took off her cowboy boots and put them under my dress so I could see what it would look like! They were also very helpful with the bridesmaid dresses and sent me a good size swatch in the mail for me to match a sash for my dress. I would totally recommend them to all of my future bride friends!
The White Room was extremely accommodating as I brought 8 people with me and was running late for my appointment!!! Annie Read more...
The White Room was extremely accommodating as I brought 8 people with me and was running late for my appointment!!! Annie was so helpful and made me feel beautiful! They really listen to what style you like and give their honest opinion on each dress! One of the girls even took off her cowboy boots and put them under my dress so I could see what it would look like! They were also very helpful with the bridesmaid dresses and sent me a good size swatch in the mail for me to match a sash for my dress. I would totally recommend them to all of my future bride friends! Read less
Services Used: Dress & Attire
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Erica
Wedding:
5/17/2014
5.0/5.0
Very helpful with finding the right dress. Patient and willing to listen to your thoughts and opinions.
Very helpful with finding the right dress. Patient and willing to listen to your thoughts and opinions.
Very helpful with finding the right dress. Patient and willing to listen to your thoughts and opinions. Read less
Services Used: Dress & Attire
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Rebecca
Wedding:
4/24/2014
5.0/5.0
The White Room was excellent! The whole staff was very nice and easy to work with! They made my dress shopping and bridesmaid dress shopping so easy! I highly recommend!
The White Room was excellent! The whole staff was very nice and easy to work with! They made my dress shopping and Read more...
The White Room was excellent! The whole staff was very nice and easy to work with! They made my dress shopping and bridesmaid dress shopping so easy! I highly recommend! Read less
Services Used: Dress & Attire
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Anonymous
Wedding:
Recently Married
5.0/5.0
Picking out a wedding dress can be a very big deal, and it takes me a long time to make a decision. The staff at The White Room were so patient and not pushy whatsoever. It was FUN trying on different wedding dresses, and the staff was great at figuring out what I was really looking for and what would look good on me. They also didn't try to push me over my budget, which I appreciated. I bought my prom dress at The White Room years ago, and I must say that wedding dress shopping was even better! They also were great for my bridesmaids' dresses!
Picking out a wedding dress can be a very big deal, and it takes me a long time to make a decision. The staff at The White Read more...
Picking out a wedding dress can be a very big deal, and it takes me a long time to make a decision. The staff at The White Room were so patient and not pushy whatsoever. It was FUN trying on different wedding dresses, and the staff was great at figuring out what I was really looking for and what would look good on me. They also didn't try to push me over my budget, which I appreciated. I bought my prom dress at The White Room years ago, and I must say that wedding dress shopping was even better! They also were great for my bridesmaids' dresses! Read less
Services Used: Dress & Attire
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Courtney
Wedding:
11/2/2013
5.0/5.0
The staff was great and I got a great deal on my dress. I love my dress!!
The staff was great and I got a great deal on my dress. I love my dress!!
The staff was great and I got a great deal on my dress. I love my dress!! Read less
Services Used: Dress & Attire
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Anonymous
Wedding:
1+ year ago
5.0/5.0
Chelsie helped me find my perfect dress! There was a slight set back with my bridesmaid dresses. The wrong style was sent. The staff at the white room completely took care of it and quickly corrected to mistake and had the right dress rush ordered. The seamstress at the white room is fantastic! She made my dress fit perfectly and even did touchups one week before my big day. I am so happy with my experience at the white room!
Chelsie helped me find my perfect dress! There was a slight set back with my bridesmaid dresses. The wrong style was sent. Read more...
Chelsie helped me find my perfect dress! There was a slight set back with my bridesmaid dresses. The wrong style was sent. The staff at the white room completely took care of it and quickly corrected to mistake and had the right dress rush ordered. The seamstress at the white room is fantastic! She made my dress fit perfectly and even did touchups one week before my big day. I am so happy with my experience at the white room! Read less
Services Used: Dress & Attire
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Vikki
Wedding:
10/19/2013
5.0/5.0
The staff was very helpful in helping pick out styles based on what the bride suggested.
The staff was very helpful in helping pick out styles based on what the bride suggested.
The staff was very helpful in helping pick out styles based on what the bride suggested. Read less
Services Used: Dress & Attire
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Rachel
Wedding:
10/19/2013
5.0/5.0
I purchased the dress I had envisioned from the Lebanon location of The White Room. First of all, the decor and lighting of the store is up-scale and luxurious! (Which made me even more excited to try on dresses!) My consultant, Ashley, picked out the dress I purchased- she listened very well when I told her that I was looking for "something I've never seen before.. something unique, and fitted." So glad I had her help since the 10 I picked out looked mediocre on me!
The alterations for my dress were done by the seamstress on site. I had my initial fitting with her and the dress fit perfectly at the next appointment! Everyone at The White Room Lebanon made my dress experience so memorable and enjoyable! Thank you!
I purchased the dress I had envisioned from the Lebanon location of The White Room. First of all, the decor and lighting Read more...
I purchased the dress I had envisioned from the Lebanon location of The White Room. First of all, the decor and lighting of the store is up-scale and luxurious! (Which made me even more excited to try on dresses!) My consultant, Ashley, picked out the dress I purchased- she listened very well when I told her that I was looking for "something I've never seen before.. something unique, and fitted." So glad I had her help since the 10 I picked out looked mediocre on me!
The alterations for my dress were done by the seamstress on site. I had my initial fitting with her and the dress fit perfectly at the next appointment! Everyone at The White Room Lebanon made my dress experience so memorable and enjoyable! Thank you! Read less
Services Used: Dress & Attire
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Christy
Wedding:
9/21/2013
5.0/5.0
Loved my dress! Gorgeous and reasonable!
Loved my dress! Gorgeous and reasonable!
Loved my dress! Gorgeous and reasonable! Read less
Services Used: Dress & Attire
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Courtney
Wedding:
9/21/2013
5.0/5.0
Great service and great dress selection!
Great service and great dress selection!
Great service and great dress selection! Read less
Services Used: Dress & Attire
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Kelsey
Wedding:
8/31/2013
5.0/5.0
I had gone in thinking I had my dressed picked out while shopping with my mom in Houston, but figured I would order it closer to home. I went to White Room and asked to try to a couple more dresses just so I could say I tried everything. Talen asked me about my style and literally the first one i tried on i got "the feeling." It was amazing and i truly loved my dress. She totally got me and was able to find something that was within my price range. Something that looked wayyyy more expensive than it actually was! Through out the process Talen was also very informative, helpful, and responsive. I absolutely loved it there!
I had gone in thinking I had my dressed picked out while shopping with my mom in Houston, but figured I would order it Read more...
I had gone in thinking I had my dressed picked out while shopping with my mom in Houston, but figured I would order it closer to home. I went to White Room and asked to try to a couple more dresses just so I could say I tried everything. Talen asked me about my style and literally the first one i tried on i got "the feeling." It was amazing and i truly loved my dress. She totally got me and was able to find something that was within my price range. Something that looked wayyyy more expensive than it actually was! Through out the process Talen was also very informative, helpful, and responsive. I absolutely loved it there! Read less
Services Used: Dress & Attire
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Lauren
Wedding:
8/17/2013
5.0/5.0
Very easy to work with and made me feel special dress shopping during prom season with tons of people around.
Very easy to work with and made me feel special dress shopping during prom season with tons of people around.
Very easy to work with and made me feel special dress shopping during prom season with tons of people around. Read less
Services Used: Dress & Attire
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Anonymous
Wedding:
1+ year ago
5.0/5.0
I found my wedding dress at the White Room in Murfreesboro. They had a nice selection of beautiful dresses. I absolutely love my dress and had lots of compliments! All the staff was professional and friendly. A seamstress is available at the store and did an excellent job on the hem and bustle! I highly recommend them!
I found my wedding dress at the White Room in Murfreesboro. They had a nice selection of beautiful dresses. I absolutely Read more...
I found my wedding dress at the White Room in Murfreesboro. They had a nice selection of beautiful dresses. I absolutely love my dress and had lots of compliments! All the staff was professional and friendly. A seamstress is available at the store and did an excellent job on the hem and bustle! I highly recommend them! Read less
Services Used: Dress & Attire
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Christy
Wedding:
5/18/2013
5.0/5.0
Wonderful experience!! I had waited until the last minute to get my dress, but they worked with me and took the time I needed to find the perfect dress!
Wonderful experience!! I had waited until the last minute to get my dress, but they worked with me and took the time I Read more...
Wonderful experience!! I had waited until the last minute to get my dress, but they worked with me and took the time I needed to find the perfect dress! Read less
Services Used: Dress & Attire
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Jamie
Wedding:
4/27/2013
5.0/5.0
The White Room in Lebanon provided me with my BEAUTIFUL Maggie Sottero dress for my wedding! They also provided stunning bridesmaids dresses. The service here is fantastic. I have to brag on Talen, She was wonderful! She is a sweet sweet person and I had so much fun meeting with her. She helped me pick out my dress and my bridesmaid dresses. She was prompt on returning email and calls. Any questions I had Talen was there to answer them. I cannot say enough about her!
The White Room in Lebanon provided me with my BEAUTIFUL Maggie Sottero dress for my wedding! They also provided stunning Read more...
The White Room in Lebanon provided me with my BEAUTIFUL Maggie Sottero dress for my wedding! They also provided stunning bridesmaids dresses. The service here is fantastic. I have to brag on Talen, She was wonderful! She is a sweet sweet person and I had so much fun meeting with her. She helped me pick out my dress and my bridesmaid dresses. She was prompt on returning email and calls. Any questions I had Talen was there to answer them. I cannot say enough about her! Read less
Services Used: Dress & Attire
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Candice
Wedding:
3/23/2013
5.0/5.0
The White Room was wonderful to work with for my wedding gown and bridesmaids dresses. They were very helpful during the selection process and ordering. With such a large wedding party, they managed to make sure all of the dresses were ordered and arrived on time. Also, the seamstress, TU did an amazing job! My dress required quite a few alterations, but it fit like a glove on the wedding day. Thanks for a wonderful wedding dress!
The White Room was wonderful to work with for my wedding gown and bridesmaids dresses. They were very helpful during the Read more...
The White Room was wonderful to work with for my wedding gown and bridesmaids dresses. They were very helpful during the selection process and ordering. With such a large wedding party, they managed to make sure all of the dresses were ordered and arrived on time. Also, the seamstress, TU did an amazing job! My dress required quite a few alterations, but it fit like a glove on the wedding day. Thanks for a wonderful wedding dress! Read less
Services Used: Dress & Attire
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Anonymous
Wedding:
1+ year ago
5.0/5.0
I bought two prom dresses from The White Room in high school, so naturally it was the first place I went when I started trying on wedding dresses! They have beautiful gowns, friendly staff and a big, new store that is wonderful! After day one, I had a favorite dress, but decided to visit some other stores and look around. I ended up back at The White Room back to my favorite dress! I'm so glad I did. It was beautiful and I received countless compliments. We ended up buying bridesmaids dresses here too, at a discount since I purchased my gown there. That made a lot of difference for my girls! Alterations is wonderful as always, Tu (pronounced "Tho") altered both of my prom dresses and she is amazing and talented. Always friendly and easy to work with! Highly recommend!
I bought two prom dresses from The White Room in high school, so naturally it was the first place I went when I started Read more...
I bought two prom dresses from The White Room in high school, so naturally it was the first place I went when I started trying on wedding dresses! They have beautiful gowns, friendly staff and a big, new store that is wonderful! After day one, I had a favorite dress, but decided to visit some other stores and look around. I ended up back at The White Room back to my favorite dress! I'm so glad I did. It was beautiful and I received countless compliments. We ended up buying bridesmaids dresses here too, at a discount since I purchased my gown there. That made a lot of difference for my girls! Alterations is wonderful as always, Tu (pronounced "Tho") altered both of my prom dresses and she is amazing and talented. Always friendly and easy to work with! Highly recommend! Read less
Services Used: Dress & Attire
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Rebecca
Wedding:
12/1/2012
5.0/5.0
I loved where I got my wedding dress. They were able to do the alterations on site and let me leave my gown there until I was ready to pick it up. That was amazing since my husband and I were living together before the wedding and I didn't want him to see the dress before the wedding. Everyone that works there is nice and helpful!
I loved where I got my wedding dress. They were able to do the alterations on site and let me leave my gown there until I Read more...
I loved where I got my wedding dress. They were able to do the alterations on site and let me leave my gown there until I was ready to pick it up. That was amazing since my husband and I were living together before the wedding and I didn't want him to see the dress before the wedding. Everyone that works there is nice and helpful! Read less
Services Used: Dress & Attire
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Anonymous
Wedding:
11/3/2012
5.0/5.0
The staff our amazing. It was the best experience!! Thank you to Tara and Megan for all their help!!!! My dress was amazing.
The staff our amazing. It was the best experience!! Thank you to Tara and Megan for all their help!!!! My dress was Read more...
The staff our amazing. It was the best experience!! Thank you to Tara and Megan for all their help!!!! My dress was amazing. Read less
Services Used: Dress & Attire
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Anonymous
Wedding:
1+ year ago
5.0/5.0
LOVE the White Room in Lebanon. (haven't been to the one in Murfreesboro). The girls were all super sweet and very helpful. I LOVE my dress and wish I could wear it every day!! :)
LOVE the White Room in Lebanon. (haven't been to the one in Murfreesboro). The girls were all super sweet and very Read more...
LOVE the White Room in Lebanon. (haven't been to the one in Murfreesboro). The girls were all super sweet and very helpful. I LOVE my dress and wish I could wear it every day!! :) Read less
Services Used: Dress & Attire
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Kim
Wedding:
11/3/2012
5.0/5.0
Ashley with The Whiet Room made finding my dress a dream! She was attentive, helpful and an absolute delight to work with... she helped me find the most perfect dress.... it was such a special day. My experience was wonderful thanks Ashley and The White Room!
Ashley with The Whiet Room made finding my dress a dream! She was attentive, helpful and an absolute delight to work Read more...
Ashley with The Whiet Room made finding my dress a dream! She was attentive, helpful and an absolute delight to work with... she helped me find the most perfect dress.... it was such a special day. My experience was wonderful thanks Ashley and The White Room! Read less
Services Used: Dress & Attire
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Kristin
Wedding:
5/19/2007
5.0/5.0
I had a wonderful experience working with The White Room, in particular the owner, Melanie. She is the consummate professional; courteous, calm at all times, responsive and considerate. She has a spectacular selection of gowns and the prices are shockingly reasonable. I planned my wedding from out-of-state and she was always flexible in scheduling my fittings and promptly responded to all of my emails. And on top of all of that, she was fun! Some of my family accompanied me on the initial shopping trip, as well as to my fittings, and Melanie was very sweet and accommodating to all of them. I would highly recommend The White Room.
I had a wonderful experience working with The White Room, in particular the owner, Melanie. She is the consummate Read more...
I had a wonderful experience working with The White Room, in particular the owner, Melanie. She is the consummate professional; courteous, calm at all times, responsive and considerate. She has a spectacular selection of gowns and the prices are shockingly reasonable. I planned my wedding from out-of-state and she was always flexible in scheduling my fittings and promptly responded to all of my emails. And on top of all of that, she was fun! Some of my family accompanied me on the initial shopping trip, as well as to my fittings, and Melanie was very sweet and accommodating to all of them. I would highly recommend The White Room. Read less
Services Used: Dress & Attire
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Ashley
Wedding:
9/29/2012
5.0/5.0
If you go to White Room in Lebanon, request Celia!! She was so patient as I tried on all the dresses. I used their alterations specialist there and my dress fit perfect!! I have never felt so beautiful as I did in that dress. White Room had a great selection and they were much more helpful than anyone at any bridal warehouse store.
If you go to White Room in Lebanon, request Celia!! She was so patient as I tried on all the dresses. I used their Read more...
If you go to White Room in Lebanon, request Celia!! She was so patient as I tried on all the dresses. I used their alterations specialist there and my dress fit perfect!! I have never felt so beautiful as I did in that dress. White Room had a great selection and they were much more helpful than anyone at any bridal warehouse store. Read less
Services Used: Dress & Attire
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heather
Wedding:
9/29/2012
5.0/5.0
I absolutely lovedddd this place! They took a nice long time with me and let me take my time to go back and forth between several dresses. They wrote me a nice thank you card and were so excited with me! This place was this epitome of southern hospitality, they were so sweet, carign and involved in the moment with us! Loved it!
I absolutely lovedddd this place! They took a nice long time with me and let me take my time to go back and forth between Read more...
I absolutely lovedddd this place! They took a nice long time with me and let me take my time to go back and forth between several dresses. They wrote me a nice thank you card and were so excited with me! This place was this epitome of southern hospitality, they were so sweet, carign and involved in the moment with us! Loved it! Read less
Services Used: Dress & Attire
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Rachel
Wedding:
9/1/2012
5.0/5.0
Thanks for helping me find the perfect dress!
Thanks for helping me find the perfect dress!
Thanks for helping me find the perfect dress! Read less
Services Used: Dress & Attire
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Anonymous
Wedding:
2+ years ago
5.0/5.0
At the white room I was able to get the perfect dress and bridesmaids dresses for my wedding that was only 3 mos. away
At the white room I was able to get the perfect dress and bridesmaids dresses for my wedding that was only 3 mos. away
At the white room I was able to get the perfect dress and bridesmaids dresses for my wedding that was only 3 mos. away Read less
Services Used: Dress & Attire
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Kaitlyn
Wedding:
7/9/2012
5.0/5.0
Loved working with them! The alterationist was a life savor and did such an amazing job!
Loved working with them! The alterationist was a life savor and did such an amazing job!
Loved working with them! The alterationist was a life savor and did such an amazing job! Read less
Services Used: Dress & Attire
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Meghan
Wedding:
6/9/2012
5.0/5.0
I live in Huntsville, AL. My wedding was in Saint Louis, MO. and I purchased my gown from the White Room in Lebanon, TN. I went to this bridal salon because of their dress selection and because they were hosting a Martina Liana trunk show. I have worked in the bridal industry before so I had a pretty good idea of what I wanted already.
When I arrived I tried on about 10 gowns but kept going back to the Martina 360. I feel in love...especially when they put a crystal sash around my waist. I was sold. I ended up ordering the dress in white duchess silk. Since it is silk the color is more of a candlelight. It was gorgeous.
This salon is small and intimate which I very much appreciated. The customer service is great and you feel like they are much more attentive to you and your wants than a big chain store.
Oh! and their seamstress is fab. There are no words for the quality of work she did. You will not be disappointed at all if you purchase your dress from here.
I live in Huntsville, AL. My wedding was in Saint Louis, MO. and I purchased my gown from the White Room in Lebanon, TN. I Read more...
I live in Huntsville, AL. My wedding was in Saint Louis, MO. and I purchased my gown from the White Room in Lebanon, TN. I went to this bridal salon because of their dress selection and because they were hosting a Martina Liana trunk show. I have worked in the bridal industry before so I had a pretty good idea of what I wanted already.
When I arrived I tried on about 10 gowns but kept going back to the Martina 360. I feel in love...especially when they put a crystal sash around my waist. I was sold. I ended up ordering the dress in white duchess silk. Since it is silk the color is more of a candlelight. It was gorgeous.
This salon is small and intimate which I very much appreciated. The customer service is great and you feel like they are much more attentive to you and your wants than a big chain store.
Oh! and their seamstress is fab. There are no words for the quality of work she did. You will not be disappointed at all if you purchase your dress from here. Read less
Services Used: Dress & Attire
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Anonymous
Wedding:
6/2/2012
5.0/5.0
I loved my experience at The White Room in Lebanon! I had a great consultant and she was so helpful. Originally my grandmother was going to make my dress, but she ran out of time and energy. I came to here about 3 months before my wedding and my consultant helped me find an amazing dress off the rack. I originally had an idea of what I wanted in my head, but when those dresses didn't really look good on me she pushed me in right direction. I ended up with the most beautiful gown, but it did need a lot of alterations. Their person that does alternations is amazing, she put a corset back in my gown and a few other things. The dress was one of the highlights of my big day!
I loved my experience at The White Room in Lebanon! I had a great consultant and she was so helpful. Originally my Read more...
I loved my experience at The White Room in Lebanon! I had a great consultant and she was so helpful. Originally my grandmother was going to make my dress, but she ran out of time and energy. I came to here about 3 months before my wedding and my consultant helped me find an amazing dress off the rack. I originally had an idea of what I wanted in my head, but when those dresses didn't really look good on me she pushed me in right direction. I ended up with the most beautiful gown, but it did need a lot of alterations. Their person that does alternations is amazing, she put a corset back in my gown and a few other things. The dress was one of the highlights of my big day! Read less
Services Used: Dress & Attire
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Hillary
Wedding:
5/27/2012
5.0/5.0
Very helpful! Great selection! Excellent customer service.
Very helpful! Great selection! Excellent customer service.
Very helpful! Great selection! Excellent customer service. Read less
Services Used: Dress & Attire
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Tammy
Wedding:
5/19/2012
5.0/5.0
We bought our daughters prom dress there 9 years ago and we knew where to go for the wedding dress. The staff at The White Room are great! My daughter tried on 5 dresses and we found THE one after only 2. But, she finished trying on the rest. They have a beautiful and diverse selection at this wonderful establishment. I highly recommend this store. We loved the experience.
We bought our daughters prom dress there 9 years ago and we knew where to go for the wedding dress. The staff at The White Read more...
We bought our daughters prom dress there 9 years ago and we knew where to go for the wedding dress. The staff at The White Room are great! My daughter tried on 5 dresses and we found THE one after only 2. But, she finished trying on the rest. They have a beautiful and diverse selection at this wonderful establishment. I highly recommend this store. We loved the experience. Read less
Services Used: Dress & Attire
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Alex Fulton
Wedding:
4/21/2012
5.0/5.0
I loved working with Talen at the White Room! She helped me select the most beautiful dress and helped select my veil and jewelry! I had an amazing experience. My Mom even found her dress there. The alterations are very reasonable and outstanding service. They stored my dress and pressed it before the big day!
I loved working with Talen at the White Room! She helped me select the most beautiful dress and helped select my veil and Read more...
I loved working with Talen at the White Room! She helped me select the most beautiful dress and helped select my veil and jewelry! I had an amazing experience. My Mom even found her dress there. The alterations are very reasonable and outstanding service. They stored my dress and pressed it before the big day! Read less
Services Used: Dress & Attire
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SarahS
Wedding:
4/14/2012
5.0/5.0
While looking at wedding dresses on line I found one that I loved. I called all everyone that had that designer to find the dress but none of them had the one I was looking for. Megan with the White Room in Murfreesboro called me back later to tell me they had gotten a sample of the dress I had previously called about. I was impressed that she went out of her way to do that. I made an appt and went on a Saturday, which I’m sure is their busiest time but I was treated like their most important customer. They had the dress I called about waiting on me and we chose a few others for me to try on as well. I got the original dress I called about and the process was easy and stress free. I also had the dress altered by their seamstress she was amazing. She made every change I asked for and it was perfect. I can’t praise Megan and the staff at The White in Murfreesboro enough for the wonderful experience I had. Sarah
While looking at wedding dresses on line I found one that I loved. I called all everyone that had that designer to find Read more...
While looking at wedding dresses on line I found one that I loved. I called all everyone that had that designer to find the dress but none of them had the one I was looking for. Megan with the White Room in Murfreesboro called me back later to tell me they had gotten a sample of the dress I had previously called about. I was impressed that she went out of her way to do that. I made an appt and went on a Saturday, which I’m sure is their busiest time but I was treated like their most important customer. They had the dress I called about waiting on me and we chose a few others for me to try on as well. I got the original dress I called about and the process was easy and stress free. I also had the dress altered by their seamstress she was amazing. She made every change I asked for and it was perfect. I can’t praise Megan and the staff at The White in Murfreesboro enough for the wonderful experience I had. Sarah Read less
Services Used: Dress & Attire
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jessw327
Wedding:
3/31/2012
5.0/5.0
We worked with Ashlee and she made the dress shopping a breeze. She was so sweet and easy to work with that I would recommend anyone to her and The White Room in Lebanon. She made the experience special for my mother and I. My dress was perfect when it came in and was perfect after it was altered by their in house seamstress. They had my dress and veil steamed and ready to be picked up when promised. I couldn't have asked for better service!
We worked with Ashlee and she made the dress shopping a breeze. She was so sweet and easy to work with that I would Read more...
We worked with Ashlee and she made the dress shopping a breeze. She was so sweet and easy to work with that I would recommend anyone to her and The White Room in Lebanon. She made the experience special for my mother and I. My dress was perfect when it came in and was perfect after it was altered by their in house seamstress. They had my dress and veil steamed and ready to be picked up when promised. I couldn't have asked for better service! Read less
Services Used: Dress & Attire
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Anonymous
Wedding:
2+ years ago
5.0/5.0
Talen was super helpful. The tailor was super helpful and made the dress beautiful.
Talen was super helpful. The tailor was super helpful and made the dress beautiful.
Talen was super helpful. The tailor was super helpful and made the dress beautiful. Read less
Services Used: Dress & Attire
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Michelle
Wedding:
10/29/2011
5.0/5.0
I drove and hour and half from my home to The White Room for every appointment because they are the best in TN. Talen at The White Room had helped me from when I got engaged up until 3 days before the wedding to make sure my dress and veil were absolutely perfect. They also have a great in-house tailor!
I drove and hour and half from my home to The White Room for every appointment because they are the best in TN. Talen at Read more...
I drove and hour and half from my home to The White Room for every appointment because they are the best in TN. Talen at The White Room had helped me from when I got engaged up until 3 days before the wedding to make sure my dress and veil were absolutely perfect. They also have a great in-house tailor! Read less
Services Used: Dress & Attire
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Ashley
Wedding:
10/22/2011
5.0/5.0
They were so patient ( I changed my mind on bridesmaids dresses about 5 times) and professional. They are very knowledgeable with everything as well. I went to the Lebanon location most of the time...only one time to the murfreesboro location to look at the dresses available and I felt like the girls there were too young to even know what a wedding dress was. They were not very helpful. However I love all of the girls at the Lebanon location, they are fantastic!
They were so patient ( I changed my mind on bridesmaids dresses about 5 times) and professional. They are very Read more...
They were so patient ( I changed my mind on bridesmaids dresses about 5 times) and professional. They are very knowledgeable with everything as well. I went to the Lebanon location most of the time...only one time to the murfreesboro location to look at the dresses available and I felt like the girls there were too young to even know what a wedding dress was. They were not very helpful. However I love all of the girls at the Lebanon location, they are fantastic! Read less
Services Used: Dress & Attire
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Rhonda
Wedding:
10/15/2011
5.0/5.0
I loved this store and the dresses they had to offer. Great selection and the staff were so good!
I loved this store and the dresses they had to offer. Great selection and the staff were so good!
I loved this store and the dresses they had to offer. Great selection and the staff were so good! Read less
Services Used: Dress & Attire
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Audra
Wedding:
10/14/2011
5.0/5.0
I would like to sing the HIGHEST praises of Tara at the White Room!!!!

When my mom and I went dress hunting in Lebanon, Tara made us feel right at home. I gave her a few pictures of gowns that I was drawn to. Tara pulled those gowns, but also pulled some extras that she thought would flatter me. I CAN NOT thank her enough for pulling the Pronovias dress "Adela". It was SO flattering, in our budget, and it seemed as if the dress was made for me! It was the exact style I wanted and fit the "feel" of my venue perfectly. It is so timeless and classy, and I have received *endless* compliments on my dress. I would have never tried it on had it not been for Tara.

Also, Tara helped me choose a gorgeous veil, took care of the bridesmaid dress and shoe order (for 9 bridesmaids that were mostly out of state!!!), and the the flower girl dress order. She was also responsible for submitting my measurements to the dress company and when my dress came in....it FIT like a GLOVE!!!! The only alteration I had was to bring up the hem a couple of inches! It was perfection! She was there during the fitting and offered some helpful suggestions (like double stick tape for my lacy cap sleeves) ect. She was also great about corresponding with me and keeping me in the loop with orders, via phone and email.

I thought my wedding day was PERFECT, and one thing I did well in the planning process was choose GREAT people with great reputations. My vendors were EXCELLENT...and the White Room....they were among the BEST.

Choose the White Room....and ask for TARA!!!!!!! :)
I would like to sing the HIGHEST praises of Tara at the White Room!!!!

When my mom and I went dress hunting in Read more...
I would like to sing the HIGHEST praises of Tara at the White Room!!!!

When my mom and I went dress hunting in Lebanon, Tara made us feel right at home. I gave her a few pictures of gowns that I was drawn to. Tara pulled those gowns, but also pulled some extras that she thought would flatter me. I CAN NOT thank her enough for pulling the Pronovias dress "Adela". It was SO flattering, in our budget, and it seemed as if the dress was made for me! It was the exact style I wanted and fit the "feel" of my venue perfectly. It is so timeless and classy, and I have received *endless* compliments on my dress. I would have never tried it on had it not been for Tara.

Also, Tara helped me choose a gorgeous veil, took care of the bridesmaid dress and shoe order (for 9 bridesmaids that were mostly out of state!!!), and the the flower girl dress order. She was also responsible for submitting my measurements to the dress company and when my dress came in....it FIT like a GLOVE!!!! The only alteration I had was to bring up the hem a couple of inches! It was perfection! She was there during the fitting and offered some helpful suggestions (like double stick tape for my lacy cap sleeves) ect. She was also great about corresponding with me and keeping me in the loop with orders, via phone and email.

I thought my wedding day was PERFECT, and one thing I did well in the planning process was choose GREAT people with great reputations. My vendors were EXCELLENT...and the White Room....they were among the BEST.

Choose the White Room....and ask for TARA!!!!!!! :) Read less
Services Used: Dress & Attire
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Anonymous
Wedding:
2+ years ago
5.0/5.0
I love the White Room! These ladies know what their doing..I had no idea what kind of dress I wanted. After trying on a few and letting them know what I liked and didn't like...They found my dress! I can't say enough good things about Melanie and Erika and their staff. They are wonderful! If you are looking for a beautiful dress and need help finding your perfect dress..Look no more..go to the White Room.
I love the White Room! These ladies know what their doing..I had no idea what kind of dress I wanted. After trying on a Read more...
I love the White Room! These ladies know what their doing..I had no idea what kind of dress I wanted. After trying on a few and letting them know what I liked and didn't like...They found my dress! I can't say enough good things about Melanie and Erika and their staff. They are wonderful! If you are looking for a beautiful dress and need help finding your perfect dress..Look no more..go to the White Room. Read less
Services Used: Dress & Attire
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Kayla
Wedding:
10/1/2011
5.0/5.0
I bought my gown at the Murfreesboro store and also ordered my bridesmaid dresses there! They were wonderful to work with and so helpful!! Thank you White Room for a great experience!
I bought my gown at the Murfreesboro store and also ordered my bridesmaid dresses there! They were wonderful to work with Read more...
I bought my gown at the Murfreesboro store and also ordered my bridesmaid dresses there! They were wonderful to work with and so helpful!! Thank you White Room for a great experience! Read less
Services Used: Dress & Attire
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Brittany
Wedding:
9/4/2011
5.0/5.0
The White Room has a GREAT selection of affordable dresses and the staff is so helpful and nice. Their seamstress is AMAZING, affordable, and so fun to work with. They personally emailed my bridesmaids with their dress information. I had never been to Lebanon but it is worth the trip!
The White Room has a GREAT selection of affordable dresses and the staff is so helpful and nice. Their seamstress is Read more...
The White Room has a GREAT selection of affordable dresses and the staff is so helpful and nice. Their seamstress is AMAZING, affordable, and so fun to work with. They personally emailed my bridesmaids with their dress information. I had never been to Lebanon but it is worth the trip! Read less
Services Used: Dress & Attire
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Bryn
Wedding:
9/3/2011
5.0/5.0
I was determined to buy my dress at David's Bridal. But, my wedding planner insisted I take a trip to Lebanon and just try The White Room out. My budget was not to exceed $1000, and she assured me they would have some options. So, with my mom and sister and a bunch of pictures, we went. And I loved it! They were totally focussed on what I wanted, they let me know if anything I was looking at was over my budget. And, of course, I found a beautiful dress. I held on to my David's plan for a little longer, but after one horrible trip there, I came right back to the White Room and bought my dress. It was a couple weeks late coming in, so I was a little worried, since it was less than a month til my wedding. But, I used their on-site alterations person, and I couldn't be happier. The alterations were perfect, and exactly what I requested. I had so many compliments on my gown. I would definitely recommend the White Room to every bride, with every budget.
I was determined to buy my dress at David's Bridal. But, my wedding planner insisted I take a trip to Lebanon and just try Read more...
I was determined to buy my dress at David's Bridal. But, my wedding planner insisted I take a trip to Lebanon and just try The White Room out. My budget was not to exceed $1000, and she assured me they would have some options. So, with my mom and sister and a bunch of pictures, we went. And I loved it! They were totally focussed on what I wanted, they let me know if anything I was looking at was over my budget. And, of course, I found a beautiful dress. I held on to my David's plan for a little longer, but after one horrible trip there, I came right back to the White Room and bought my dress. It was a couple weeks late coming in, so I was a little worried, since it was less than a month til my wedding. But, I used their on-site alterations person, and I couldn't be happier. The alterations were perfect, and exactly what I requested. I had so many compliments on my gown. I would definitely recommend the White Room to every bride, with every budget. Read less
Services Used: Dress & Attire
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Chandin
Wedding:
8/6/2011
5.0/5.0
The White Room is the perfect place to find your dream dress! They carry so many "it" styles and designers that you are sure to love! I have had alot of contact with the, as I bought all my prom dresses from them when I was in high school. Everyone there is so helpful and they will all come to know you by name! I knew I was in such good hands there that I even ordered all of my bridesmaids dresses from there as well. They basically took care of everything--I told them what I waned and they handled the rest. They are so helpful, friendly, and you will not have to stress because you will know your in great hands! Check them out, you will be glad you did!
The White Room is the perfect place to find your dream dress! They carry so many "it" styles and designers that you are Read more...
The White Room is the perfect place to find your dream dress! They carry so many "it" styles and designers that you are sure to love! I have had alot of contact with the, as I bought all my prom dresses from them when I was in high school. Everyone there is so helpful and they will all come to know you by name! I knew I was in such good hands there that I even ordered all of my bridesmaids dresses from there as well. They basically took care of everything--I told them what I waned and they handled the rest. They are so helpful, friendly, and you will not have to stress because you will know your in great hands! Check them out, you will be glad you did! Read less
Services Used: Dress & Attire
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Kaylah
Wedding:
6/11/2011
5.0/5.0
I LOVED the White Room!!! I bought my dress off the rack, and the girl that helped me gave me a fantastic deal! She helped me try on almost every dress in the store and was so helpful, patient, and kind! It was an awesome experience!
I LOVED the White Room!!! I bought my dress off the rack, and the girl that helped me gave me a fantastic deal! She helped Read more...
I LOVED the White Room!!! I bought my dress off the rack, and the girl that helped me gave me a fantastic deal! She helped me try on almost every dress in the store and was so helpful, patient, and kind! It was an awesome experience! Read less
Services Used: Dress & Attire
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Meredith
Wedding:
6/5/2011
5.0/5.0
Totally worth the drive and the cost for the quality and friendly service. Since you only have to pay 1/2 of your dress to order it..you can take as long as you need to pay the rest and they will keep your dress in store until your wedding if needed. The seamstress they recommended was fabulous and able to accomodate my date change even only with a month's notice!
Totally worth the drive and the cost for the quality and friendly service. Since you only have to pay 1/2 of your dress to Read more...
Totally worth the drive and the cost for the quality and friendly service. Since you only have to pay 1/2 of your dress to order it..you can take as long as you need to pay the rest and they will keep your dress in store until your wedding if needed. The seamstress they recommended was fabulous and able to accomodate my date change even only with a month's notice! Read less
Services Used: Dress & Attire
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Ashley
Wedding:
2/19/2011
5.0/5.0
Very professional and helpful! The seamstress is amazing! Wouldn't get my dress from anywhere else! (Don't go on Saturday if you want to have lots of time there!!)
Very professional and helpful! The seamstress is amazing! Wouldn't get my dress from anywhere else! (Don't go on Saturday Read more...
Very professional and helpful! The seamstress is amazing! Wouldn't get my dress from anywhere else! (Don't go on Saturday if you want to have lots of time there!!) Read less
Services Used: Dress & Attire
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2011mrs
Wedding:
2/19/2011
5.0/5.0
I chose to purchase my gown from The White Room in Lebanon despite rumors that it was not the best place to buy. You know how it goes, a friend of a friend had a bad experience. Her dress was late arriving, it didn't fit, blah blah blah. After my first visit to just try on the dress I was on the hunt for I knew the rumors were exactly that. Talen was the most considerate and informative bridal consultant I had come across in my quest for "the perfect dress." I know I made her job easy because I called for that specific dress, tried it on, and bought it all in less than an hour. Talen facilitated the purchase, ordering, and delivery of all of the bridesmaid dresses. She even helped us order fabric from the bridesmaid's vendor to make a sash for our flower girl. On her days off, the staff at The White Room were equally as helpful and kind. I'm not sure what happened to that friend of a friend, but she certainly didn't work with the group of ladies that I did! I would recommend The White Room Lebanon to anyone who asked my opinion! One helpful tip, if you are getting married during prom season, it is in your best interest to keep your visits as early as possible, just as they open the doors. My alterations fell during Prom season and that showroom was BUSY! But, even though they were busy, the staff handled the clientele with professionalism and patience! Hard to do when you have that many hormones in a small space looking for their own perfect dress!
I chose to purchase my gown from The White Room in Lebanon despite rumors that it was not the best place to buy. You know Read more...
I chose to purchase my gown from The White Room in Lebanon despite rumors that it was not the best place to buy. You know how it goes, a friend of a friend had a bad experience. Her dress was late arriving, it didn't fit, blah blah blah. After my first visit to just try on the dress I was on the hunt for I knew the rumors were exactly that. Talen was the most considerate and informative bridal consultant I had come across in my quest for "the perfect dress." I know I made her job easy because I called for that specific dress, tried it on, and bought it all in less than an hour. Talen facilitated the purchase, ordering, and delivery of all of the bridesmaid dresses. She even helped us order fabric from the bridesmaid's vendor to make a sash for our flower girl. On her days off, the staff at The White Room were equally as helpful and kind. I'm not sure what happened to that friend of a friend, but she certainly didn't work with the group of ladies that I did! I would recommend The White Room Lebanon to anyone who asked my opinion! One helpful tip, if you are getting married during prom season, it is in your best interest to keep your visits as early as possible, just as they open the doors. My alterations fell during Prom season and that showroom was BUSY! But, even though they were busy, the staff handled the clientele with professionalism and patience! Hard to do when you have that many hormones in a small space looking for their own perfect dress! Read less
Services Used: Dress & Attire
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Jessica
Wedding:
1/8/2011
5.0/5.0
I purchased by headpiece and shoes from The White Room in Lebanon and received excellent service! I had a great experience and the headpiece I ordered only took 2 weeks to come in! Great vendor to work with!
I purchased by headpiece and shoes from The White Room in Lebanon and received excellent service! I had a great experience Read more...
I purchased by headpiece and shoes from The White Room in Lebanon and received excellent service! I had a great experience and the headpiece I ordered only took 2 weeks to come in! Great vendor to work with! Read less
Services Used: Dress & Attire
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Chloe
Wedding:
11/13/2010
5.0/5.0
I had the greatest experience at The White Room due to the help from Talen. It was the best experience I had, and I bought my wedding dress from there because of that experience. Other bridal stores did not give me the attention that I got when I was at The White Room. She would add different veils and details to each dress to tailor it to exactly what I was looking for. I found the most beautiful, elegant, flattering, and price efficient gown at The White Room. I highly recommend visiting The White Room!!
I had the greatest experience at The White Room due to the help from Talen. It was the best experience I had, and I bought Read more...
I had the greatest experience at The White Room due to the help from Talen. It was the best experience I had, and I bought my wedding dress from there because of that experience. Other bridal stores did not give me the attention that I got when I was at The White Room. She would add different veils and details to each dress to tailor it to exactly what I was looking for. I found the most beautiful, elegant, flattering, and price efficient gown at The White Room. I highly recommend visiting The White Room!! Read less
Services Used: Dress & Attire
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Marchetta
Wedding:
9/5/2010
5.0/5.0
I loved my dress!!! thanks so much for a wonderful experience:)
I loved my dress!!! thanks so much for a wonderful experience:)
I loved my dress!!! thanks so much for a wonderful experience:) Read less
Services Used: Dress & Attire
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MissSE06
Wedding:
8/14/2010
5.0/5.0
I loved The White Room! I only tried on dresses one other place (in Washington DC), and I immediately knew this is where I would find my dress. Erika (the magager) was my stylist during our appointment and helped me select tons of styles to try on- including the style I saw in a magazine and hoped would be "the one". The dress turned out being perfect and I only tried on 2 other styles just to be sure. I ordered the dress in September, it arrived in January, and the girls were amazing from January until our wedding date. We purchased my mom's dress, mother in law's dress, and 6 bridesmaid dresses from the store. I have nothing but positive things to say about Erika, Melanie, and their team of ladies. I would recommend them to anybody.
I loved The White Room! I only tried on dresses one other place (in Washington DC), and I immediately knew this is where I Read more...
I loved The White Room! I only tried on dresses one other place (in Washington DC), and I immediately knew this is where I would find my dress. Erika (the magager) was my stylist during our appointment and helped me select tons of styles to try on- including the style I saw in a magazine and hoped would be "the one". The dress turned out being perfect and I only tried on 2 other styles just to be sure. I ordered the dress in September, it arrived in January, and the girls were amazing from January until our wedding date. We purchased my mom's dress, mother in law's dress, and 6 bridesmaid dresses from the store. I have nothing but positive things to say about Erika, Melanie, and their team of ladies. I would recommend them to anybody. Read less
Services Used: Dress & Attire
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JennaInLove
Wedding:
6/13/2010
5.0/5.0
The White Room was a wonderful experience. I went to some high end places in Nashville first. They were slightly rude and could care less if I found the perfect dress. Walking into The White Room was a breath of fresh air, well besides the confusion of if I was in the right place. All of the pageant gowns threw me off at first. But then you walk into a great bridal room with tons of dresses to pick from. I loved that they had many dresses in all different price points. The girls were so helpful and fun to work with. I found the perfect dress by Pronovias and felt like a princess on my big day.
The White Room was a wonderful experience. I went to some high end places in Nashville first. They were slightly rude and Read more...
The White Room was a wonderful experience. I went to some high end places in Nashville first. They were slightly rude and could care less if I found the perfect dress. Walking into The White Room was a breath of fresh air, well besides the confusion of if I was in the right place. All of the pageant gowns threw me off at first. But then you walk into a great bridal room with tons of dresses to pick from. I loved that they had many dresses in all different price points. The girls were so helpful and fun to work with. I found the perfect dress by Pronovias and felt like a princess on my big day. Read less
Services Used: Dress & Attire
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Erin
Wedding:
5/15/2010
5.0/5.0
The ladies at The White Room were wonderful. My dress was the second one I tried on, but of course you have to try others just to make sure and they were so helpful in pulling dresses that I was describing. I even received a hand written thank you note for purchasing my dress with them. My dress wasn't supposed to arrive until 2 weeks before my wedding, but they were very attentive and stayed on the manufacturer to make sure it would arrive on time and it actually arrived a week before it was supposed to. Wonderful customer service.
The ladies at The White Room were wonderful. My dress was the second one I tried on, but of course you have to try others Read more...
The ladies at The White Room were wonderful. My dress was the second one I tried on, but of course you have to try others just to make sure and they were so helpful in pulling dresses that I was describing. I even received a hand written thank you note for purchasing my dress with them. My dress wasn't supposed to arrive until 2 weeks before my wedding, but they were very attentive and stayed on the manufacturer to make sure it would arrive on time and it actually arrived a week before it was supposed to. Wonderful customer service. Read less
Services Used: Dress & Attire
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Kathleen
Wedding:
5/1/2010
5.0/5.0
Even though I felt like a reluctant bride and was not excited about trying on wedding dresses (my sister even agreed that it just looked weird to see me in one), I was able to find a dress at The White Room on my first trip. The dress originally had thick straps, but I ordered it as with a sweetheart neckline instead. When the dress came in, the manufacturer had made the wrong dress. The order was correct, the store did not do anything wrong, but the manufacturer read the order wrong. They had to re-order the dress and it came in plenty of time to make alterations. I was not very concerned, and trusted that it would arrive in time, but the staff was still very apologetic about the error, even though it wasn’t their fault. The service was friendly and the alterations lady did a fabulous job.
Even though I felt like a reluctant bride and was not excited about trying on wedding dresses (my sister even agreed that Read more...
Even though I felt like a reluctant bride and was not excited about trying on wedding dresses (my sister even agreed that it just looked weird to see me in one), I was able to find a dress at The White Room on my first trip. The dress originally had thick straps, but I ordered it as with a sweetheart neckline instead. When the dress came in, the manufacturer had made the wrong dress. The order was correct, the store did not do anything wrong, but the manufacturer read the order wrong. They had to re-order the dress and it came in plenty of time to make alterations. I was not very concerned, and trusted that it would arrive in time, but the staff was still very apologetic about the error, even though it wasn’t their fault. The service was friendly and the alterations lady did a fabulous job. Read less
Services Used: Dress & Attire
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Laura
Wedding:
4/24/2010
5.0/5.0
Everything went so wonderfully. I loved the girls that worked in the shop and everything came in on time and perfect!
Everything went so wonderfully. I loved the girls that worked in the shop and everything came in on time and perfect!
Everything went so wonderfully. I loved the girls that worked in the shop and everything came in on time and perfect! Read less
Services Used: Dress & Attire
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dmp1270
Wedding:
10/3/2009
5.0/5.0
This store was a bit of a drive for me but the service was worth it. I lost 25 pounds between the time I ordered the dress and the time I wore it. You couldn't tell. The alterations were phenomenal.
This store was a bit of a drive for me but the service was worth it. I lost 25 pounds between the time I ordered the dress Read more...
This store was a bit of a drive for me but the service was worth it. I lost 25 pounds between the time I ordered the dress and the time I wore it. You couldn't tell. The alterations were phenomenal. Read less
Services Used: Dress & Attire
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aringenb
Wedding:
7/18/2009
5.0/5.0
The White Room is great! They have such a great variety of dresses and their prices are incredible! Kristen-Michelle is awesome, she really knows what will look good on you. She brought me a dress and I was like no I dont like it, tried it on and it ended up being the one!! The alterations lady is also great! Highly recomend!!!
The White Room is great! They have such a great variety of dresses and their prices are incredible! Kristen-Michelle is Read more...
The White Room is great! They have such a great variety of dresses and their prices are incredible! Kristen-Michelle is awesome, she really knows what will look good on you. She brought me a dress and I was like no I dont like it, tried it on and it ended up being the one!! The alterations lady is also great! Highly recomend!!! Read less
Services Used: Dress & Attire
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Samantha
Wedding:
10/20/2012
5.0/5.0
I got my dress and bridesmaids dresses here. Really eat to work with. My dress was very fairly priced. All our dresses were steamed and ready on time. The seamstress that works there is great, as well!
I got my dress and bridesmaids dresses here. Really eat to work with. My dress was very fairly priced. All our dresses Read more...
I got my dress and bridesmaids dresses here. Really eat to work with. My dress was very fairly priced. All our dresses were steamed and ready on time. The seamstress that works there is great, as well! Read less
Services Used: Dress & Attire
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Anonymous
Wedding:
Recently Married
4.9/5.0
This was the 4 th store we looked for prom dresses and we should of came here first. The staff are amazing ! You never feel rushed and they help so much ! The prices are affordable & the selection is amazing and I will definitely be buying her next years dress from here !!!
This was the 4 th store we looked for prom dresses and we should of came here first. The staff are amazing ! You never Read more...
This was the 4 th store we looked for prom dresses and we should of came here first. The staff are amazing ! You never feel rushed and they help so much ! The prices are affordable & the selection is amazing and I will definitely be buying her next years dress from here !!! Read less
Services Used: Dress & Attire
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Sarah
Wedding:
9/14/2013
4.9/5.0
I found the perfect wedding dress on the first visit to the White Room Lebanon and my consultant Talene was the absolute best. I highly recommend The White Room if you want something a bit more elegant and classic for your wedding. I also got by bridesmaid's dresses here as well, all dresses were by Allure!
I found the perfect wedding dress on the first visit to the White Room Lebanon and my consultant Talene was the absolute Read more...
I found the perfect wedding dress on the first visit to the White Room Lebanon and my consultant Talene was the absolute best. I highly recommend The White Room if you want something a bit more elegant and classic for your wedding. I also got by bridesmaid's dresses here as well, all dresses were by Allure! Read less
Services Used: Dress & Attire
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Anonymous
Wedding:
1+ year ago
4.9/5.0
WONDERFUL place to look for your dress. I worked with a girl named Chelsea, and she was just great- not pushy, really listened to what I wanted and was looking for... she ended up pulling the dress I bought out of the back because she really payed attention to what I liked and did not like. It was a great experience- first and last place I looked. Tons of selection too- for lots of price ranges.
WONDERFUL place to look for your dress. I worked with a girl named Chelsea, and she was just great- not pushy, really Read more...
WONDERFUL place to look for your dress. I worked with a girl named Chelsea, and she was just great- not pushy, really listened to what I wanted and was looking for... she ended up pulling the dress I bought out of the back because she really payed attention to what I liked and did not like. It was a great experience- first and last place I looked. Tons of selection too- for lots of price ranges. Read less
Services Used: Dress & Attire
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Anonymous
Wedding:
5/11/2013
4.9/5.0
Everything was phenomenal! I truly got the princess treatment and the atmosphere is amazing. If you are from out of town though, just remember that you will have to make the trip to Lebanon or Murfreesboro for every alterations appointment. It was totally worth it, but does take a lot of time. I even got my rehearsal dinner dress here and my Mom got her dress for the wedding here as well! Overall, I am extremely pleased.
Everything was phenomenal! I truly got the princess treatment and the atmosphere is amazing. If you are from out of town Read more...
Everything was phenomenal! I truly got the princess treatment and the atmosphere is amazing. If you are from out of town though, just remember that you will have to make the trip to Lebanon or Murfreesboro for every alterations appointment. It was totally worth it, but does take a lot of time. I even got my rehearsal dinner dress here and my Mom got her dress for the wedding here as well! Overall, I am extremely pleased. Read less
Services Used: Dress & Attire
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Holly
Wedding:
8/4/2012
4.9/5.0
I loved my dresses (wedding and short reception dress) and the staff was wonderful!
I loved my dresses (wedding and short reception dress) and the staff was wonderful!
I loved my dresses (wedding and short reception dress) and the staff was wonderful! Read less
Services Used: Dress & Attire
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Anonymous
Wedding:
2+ years ago
4.9/5.0
We liked this vendor very much. The dress was 2 weeks later than promised which caused a lot of problems with time for the alterations. Otherwise I liked the location, sales people, dressing room, gallery room and value very much.
We liked this vendor very much. The dress was 2 weeks later than promised which caused a lot of problems with time for the Read more...
We liked this vendor very much. The dress was 2 weeks later than promised which caused a lot of problems with time for the alterations. Otherwise I liked the location, sales people, dressing room, gallery room and value very much. Read less
Services Used: Dress & Attire
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Anonymous
Wedding:
2+ years ago
4.9/5.0
Great selection of dresses! Great service! Such a fun experience.
Great selection of dresses! Great service! Such a fun experience.
Great selection of dresses! Great service! Such a fun experience. Read less
Services Used: Dress & Attire
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Ann
Wedding:
8/13/2011
4.9/5.0
The White Room was excellent. I worked with Talen who was extremely knowledagle. She was never pushy, and I can honestly say her guidance is what made my dress perfect. She had an open mind and enough experience to make suggestions to the sample dresses, which made my dress a totally original dress, and exactly what I'd envisioned. I went all over Nashville and even had plans to go to Atlanta because I didn't think what I wanted could be found in Nashville, but The White Room, my last Nashvillle option, was above and beyond anything I could've asked for. While they don't have every style and their bridesmaid dresses are a bit pricey, it's worth going and having a look at the White Room because their wedding dresses were a great value and their expertise was priceless.
The White Room was excellent. I worked with Talen who was extremely knowledagle. She was never pushy, and I can honestly Read more...
The White Room was excellent. I worked with Talen who was extremely knowledagle. She was never pushy, and I can honestly say her guidance is what made my dress perfect. She had an open mind and enough experience to make suggestions to the sample dresses, which made my dress a totally original dress, and exactly what I'd envisioned. I went all over Nashville and even had plans to go to Atlanta because I didn't think what I wanted could be found in Nashville, but The White Room, my last Nashvillle option, was above and beyond anything I could've asked for. While they don't have every style and their bridesmaid dresses are a bit pricey, it's worth going and having a look at the White Room because their wedding dresses were a great value and their expertise was priceless. Read less
Services Used: Dress & Attire
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Keesha
Wedding:
5/7/2011
4.9/5.0
The White Room is the perfect place to find a wedding dress!!! Great service.
The White Room is the perfect place to find a wedding dress!!! Great service.
The White Room is the perfect place to find a wedding dress!!! Great service. Read less
Services Used: Dress & Attire
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Lori
Wedding:
4/29/2011
4.9/5.0
Amazing staff at the Murfreesboro store! I went into The White Room with a week and a half before my wedding looking for a wedding dress I loved. I had bought a wedding dress at Davids Bridal months and months before. It was cheap and I thought I was getting a good deal. After getting it back from alterations(which were super expensive) I was not loving the dress. I could not stop thinking about how I wanted to walk down the aisle feeling beautiful. Everyone was going to tell me I loved lovely and I was going to have to say "thank you." I knew I was not going to mean it in the first dress. In a panic, I walked into the White Room. They immediately pulled dresses. I found "the dress" and got it altered two days before the wedding. Not sure I could have pulled off this stunt with out the girls at The White Room!
Amazing staff at the Murfreesboro store! I went into The White Room with a week and a half before my wedding looking for a Read more...
Amazing staff at the Murfreesboro store! I went into The White Room with a week and a half before my wedding looking for a wedding dress I loved. I had bought a wedding dress at Davids Bridal months and months before. It was cheap and I thought I was getting a good deal. After getting it back from alterations(which were super expensive) I was not loving the dress. I could not stop thinking about how I wanted to walk down the aisle feeling beautiful. Everyone was going to tell me I loved lovely and I was going to have to say "thank you." I knew I was not going to mean it in the first dress. In a panic, I walked into the White Room. They immediately pulled dresses. I found "the dress" and got it altered two days before the wedding. Not sure I could have pulled off this stunt with out the girls at The White Room! Read less
Services Used: Dress & Attire
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Mary
Wedding:
10/3/2010
4.9/5.0
I worked with The White Room in Lebanon for my dress, my mother's dress, bridesmain and jr. bridesmaid dress. I worked mostly with Tara and had a very good experience. Me and my mother found our dress in the first five we pciked out. We went to 2 other stores to make sure we were making the right decision and we were! The dresses are reasonably priced, the staff is friendly and the alteration lady was really nice and helpful. She found out my mom sews, she pinned the dress and showed my mom the best way to sew her straps on. My mom was very excited because she loves to save money and it was something she could easily do herself.

My dress was perfect, no alterations needed except for the bustle, the bridesmaids' and my mother's dresses were gorgeous an flattering.

The one complaint was my maid of honor had to order a plus size dress which is a little extra, but she had to have it taken in, because it was too big. One out of 11 dresses, is not bad!
I worked with The White Room in Lebanon for my dress, my mother's dress, bridesmain and jr. bridesmaid dress. I worked Read more...
I worked with The White Room in Lebanon for my dress, my mother's dress, bridesmain and jr. bridesmaid dress. I worked mostly with Tara and had a very good experience. Me and my mother found our dress in the first five we pciked out. We went to 2 other stores to make sure we were making the right decision and we were! The dresses are reasonably priced, the staff is friendly and the alteration lady was really nice and helpful. She found out my mom sews, she pinned the dress and showed my mom the best way to sew her straps on. My mom was very excited because she loves to save money and it was something she could easily do herself.

My dress was perfect, no alterations needed except for the bustle, the bridesmaids' and my mother's dresses were gorgeous an flattering.

The one complaint was my maid of honor had to order a plus size dress which is a little extra, but she had to have it taken in, because it was too big. One out of 11 dresses, is not bad! Read less
Services Used: Dress & Attire
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Private User
Wedding:
6/7/2014
4.8/5.0
WONDERFUL experience.. would HIGHLY recommend to any bride. The staff is amazing & I am still in love with my dress.
WONDERFUL experience.. would HIGHLY recommend to any bride. The staff is amazing & I am still in love with my dress.
WONDERFUL experience.. would HIGHLY recommend to any bride. The staff is amazing & I am still in love with my dress. Read less
Services Used: Dress & Attire
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Elizabeth
Wedding:
5/24/2014
4.8/5.0
Amazing to work with. We had an encounter with a lady who worked there but was not helping us. She was very rude and made some rude comments to me and my mom. We brushed it off because everyone we were working directly with went out of their way to make the experience amazing and we loved working with them. My dress was on time, the alterations were perfect, and I would definitely do business with them again. Highly recommend as they have so many dresses in every price range and they were very wonderful to work with. Minus the one rude lady, but she could have been having a bad day so I wouldn't put too much weight on that.
Amazing to work with. We had an encounter with a lady who worked there but was not helping us. She was very rude and made Read more...
Amazing to work with. We had an encounter with a lady who worked there but was not helping us. She was very rude and made some rude comments to me and my mom. We brushed it off because everyone we were working directly with went out of their way to make the experience amazing and we loved working with them. My dress was on time, the alterations were perfect, and I would definitely do business with them again. Highly recommend as they have so many dresses in every price range and they were very wonderful to work with. Minus the one rude lady, but she could have been having a bad day so I wouldn't put too much weight on that. Read less
Services Used: Dress & Attire
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Anonymous
Wedding:
Recently Married
4.8/5.0
I visited both White Room locations and ended up finding my dress at the Murfreesboro store. Both locations had very friendly staff and a good selection of dresses at a range of price points. At the Murfreesboro store specifically, the staff was very helpful when I tried on several dresses and also provided suggestions of similar types of dresses. They were receptive to my price point and did not pressure me at all into trying on more expensive dresses. The time frame in which I received my dress was faster than estimated and they were very helpful in setting up alterations with someone who visits on-site (who did a fantastic job with alterations by the way!). Overall I was very pleased and wouldn't hesitate to recommend to others.
I visited both White Room locations and ended up finding my dress at the Murfreesboro store. Both locations had very Read more...
I visited both White Room locations and ended up finding my dress at the Murfreesboro store. Both locations had very friendly staff and a good selection of dresses at a range of price points. At the Murfreesboro store specifically, the staff was very helpful when I tried on several dresses and also provided suggestions of similar types of dresses. They were receptive to my price point and did not pressure me at all into trying on more expensive dresses. The time frame in which I received my dress was faster than estimated and they were very helpful in setting up alterations with someone who visits on-site (who did a fantastic job with alterations by the way!). Overall I was very pleased and wouldn't hesitate to recommend to others. Read less
Services Used: Dress & Attire
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Stephanie
Wedding:
10/5/2013
4.8/5.0
From selecting my wedding dress to picking it up for my wedding, The White Room staff was excellent. They worked within my budget and style to find the dress of my dreams. It was not what I expected I would select but it was perfect! They assisted me with alterations and steaming all the pieces of my wardrobe for that day. For my first fitting at the store I came alone but a few of the girls stayed with me in the alterations room to help and made me feel more like a friend than a client. For my second fitting, their schedule was limited along with mine but they helped squeeze me in and took care of me.
From selecting my wedding dress to picking it up for my wedding, The White Room staff was excellent. They worked within my Read more...
From selecting my wedding dress to picking it up for my wedding, The White Room staff was excellent. They worked within my budget and style to find the dress of my dreams. It was not what I expected I would select but it was perfect! They assisted me with alterations and steaming all the pieces of my wardrobe for that day. For my first fitting at the store I came alone but a few of the girls stayed with me in the alterations room to help and made me feel more like a friend than a client. For my second fitting, their schedule was limited along with mine but they helped squeeze me in and took care of me. Read less
Services Used: Dress & Attire
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Nichole
Wedding:
7/23/2011
4.8/5.0
The girls at The White Room were so helpful and fun to work with!!! Plus they have the prettiest selection EVER!!
The girls at The White Room were so helpful and fun to work with!!! Plus they have the prettiest selection EVER!!
The girls at The White Room were so helpful and fun to work with!!! Plus they have the prettiest selection EVER!! Read less
Services Used: Dress & Attire
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yukarikiss
Wedding:
4/13/2007
4.8/5.0
I found the dress of my dreams at the White Room, and was thrilled that they were able to order it in the color I wanted and in only three months! I also happened to buy the dress during a Trunk Show, and saved $400! Their staff was friendly, helpful, returned my calls quickly, and were not pushy at all. They also have a seamstress who comes into the shop to handle their alterations, which was a lifesaver! I didn't have to go looking for one!
I found the dress of my dreams at the White Room, and was thrilled that they were able to order it in the color I wanted Read more...
I found the dress of my dreams at the White Room, and was thrilled that they were able to order it in the color I wanted and in only three months! I also happened to buy the dress during a Trunk Show, and saved $400! Their staff was friendly, helpful, returned my calls quickly, and were not pushy at all. They also have a seamstress who comes into the shop to handle their alterations, which was a lifesaver! I didn't have to go looking for one! Read less
Services Used: Dress & Attire
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Amber
Wedding:
9/6/2014
4.7/5.0
I never felt rushed by my stylist during my initial appointment. She seemed very considerate and wanted to make sure I found my perfect dress even if that meant trying on the 20 I did. I always felt like I was important whenever I called or went to try something on. They are always packed but there is a good reason. They are good at what they do.
I never felt rushed by my stylist during my initial appointment. She seemed very considerate and wanted to make sure I Read more...
I never felt rushed by my stylist during my initial appointment. She seemed very considerate and wanted to make sure I found my perfect dress even if that meant trying on the 20 I did. I always felt like I was important whenever I called or went to try something on. They are always packed but there is a good reason. They are good at what they do. Read less
Services Used: Dress & Attire
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Anonymous
Wedding:
Recently Married
4.7/5.0
The White Room is a great place to find your wedding dress and accessories. The staff is friendly and professional. They know about the dresses and help you find the perfect dress.
The White Room is a great place to find your wedding dress and accessories. The staff is friendly and professional. They Read more...
The White Room is a great place to find your wedding dress and accessories. The staff is friendly and professional. They know about the dresses and help you find the perfect dress. Read less
Services Used: Dress & Attire
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Lindsey
Wedding:
8/13/2011
4.7/5.0
I love the White Room! I live in Columbia so it was definitely a drive, but SO worth it!

I did lots of research before I went to try on dresses. I wanted to make sure that I wasn't wasting my time driving from bridal shop to bridal shop when they weren't carrying a designer whose dresses I didn't like. And I had no specific designer in mind, I just knew what type of style I wanted. When I looked at the White Room's selection, it was by far the best! They carried Pronovias, which I fell in love with by just looking at their dresses.

When I went to try them on, they didn't have all of the dresses that I wanted to try on which was a bummer. However I ended up getting one of the dresses that I had chosen online. It was PERFECT! Everyone loved it and said it was one of the most beautiful dresses they'd ever seen!

The attendants were super helpful! Even though I had a list, I did tell them they style I was looking for, and they were able to pull out a few they thought would be perfect for me.

The seamstress they have available is GREAT! She finished my dress quickly and I only needed one fitting!

It's so worth the drive out there. They have a great selection and you won't leave wondering if there's something better out there, because there isn't!
I love the White Room! I live in Columbia so it was definitely a drive, but SO worth it!

I did lots of research Read more...
I love the White Room! I live in Columbia so it was definitely a drive, but SO worth it!

I did lots of research before I went to try on dresses. I wanted to make sure that I wasn't wasting my time driving from bridal shop to bridal shop when they weren't carrying a designer whose dresses I didn't like. And I had no specific designer in mind, I just knew what type of style I wanted. When I looked at the White Room's selection, it was by far the best! They carried Pronovias, which I fell in love with by just looking at their dresses.

When I went to try them on, they didn't have all of the dresses that I wanted to try on which was a bummer. However I ended up getting one of the dresses that I had chosen online. It was PERFECT! Everyone loved it and said it was one of the most beautiful dresses they'd ever seen!

The attendants were super helpful! Even though I had a list, I did tell them they style I was looking for, and they were able to pull out a few they thought would be perfect for me.

The seamstress they have available is GREAT! She finished my dress quickly and I only needed one fitting!

It's so worth the drive out there. They have a great selection and you won't leave wondering if there's something better out there, because there isn't! Read less
Services Used: Dress & Attire
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Anonymous
Wedding:
2+ years ago
4.7/5.0
Great selection! I knew right away this place would have THE dress. Prices were a bit higher than I wanted to pay but I don't regret a penny. Loved everything!
Great selection! I knew right away this place would have THE dress. Prices were a bit higher than I wanted to pay but I Read more...
Great selection! I knew right away this place would have THE dress. Prices were a bit higher than I wanted to pay but I don't regret a penny. Loved everything! Read less
Services Used: Dress & Attire
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Meagan
Wedding:
9/28/2013
4.6/5.0
I absolutely LOVE my dress, and the service I received was excellent at the Lebanon location.
I absolutely LOVE my dress, and the service I received was excellent at the Lebanon location.
I absolutely LOVE my dress, and the service I received was excellent at the Lebanon location. Read less
Services Used: Dress & Attire
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Anonymous
Wedding:
1+ year ago
4.6/5.0
They were very nice people just seemed to be a little disorganized. Foused a lot on money it seemed like
They were very nice people just seemed to be a little disorganized. Foused a lot on money it seemed like
They were very nice people just seemed to be a little disorganized. Foused a lot on money it seemed like Read less
Services Used: Dress & Attire
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lwey
Wedding:
8/21/2010
4.6/5.0
The girls were all very sweet and made me feel special each time I was at the White Room. Their alterations woman is fantastic as well.
The girls were all very sweet and made me feel special each time I was at the White Room. Their alterations woman is Read more...
The girls were all very sweet and made me feel special each time I was at the White Room. Their alterations woman is fantastic as well. Read less
Services Used: Dress & Attire
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mroberts23
Wedding:
3/20/2010
4.6/5.0
The White Room was great and VERY helpful! They helped me find the perfect dress, and not once was I pressured to buy. I would definitely recommend them for future brides.
The White Room was great and VERY helpful! They helped me find the perfect dress, and not once was I pressured to buy. I Read more...
The White Room was great and VERY helpful! They helped me find the perfect dress, and not once was I pressured to buy. I would definitely recommend them for future brides. Read less
Services Used: Dress & Attire
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Lizz
Wedding:
7/12/2008
4.6/5.0
The White Room was an amazing experience. Melanie and her staff made me feel like their only client. Melanie even opened the store for only me and my mother on days that the store was closed. Every time I went to The White Room, Melanie gave me her undivided attention. I wasn't going for the traditional wedding dress. I wanted something different, and I found exactly what I was looking for here. I got my dress and all of my accessories (ceremony and reception shoes, viel, earrings, garters, etc.) at the White Room. My mom, bridesmaids, and flower girls also got their dresses at The White Room. Every visit to the store was more than pleasant. It was fun! We had a blast with the girls in the store. I always left with a smile on my face. You should definately check out The White Room.
The White Room was an amazing experience. Melanie and her staff made me feel like their only client. Melanie even opened Read more...
The White Room was an amazing experience. Melanie and her staff made me feel like their only client. Melanie even opened the store for only me and my mother on days that the store was closed. Every time I went to The White Room, Melanie gave me her undivided attention. I wasn't going for the traditional wedding dress. I wanted something different, and I found exactly what I was looking for here. I got my dress and all of my accessories (ceremony and reception shoes, viel, earrings, garters, etc.) at the White Room. My mom, bridesmaids, and flower girls also got their dresses at The White Room. Every visit to the store was more than pleasant. It was fun! We had a blast with the girls in the store. I always left with a smile on my face. You should definately check out The White Room. Read less
Services Used: Dress & Attire
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Caitlin
Wedding:
6/21/2008
4.6/5.0
The White Room is a great place for a bride to find her dress! My sister got her dress there, then I found mine and sent 3 of my friends (who were bridesmaids) to find their dream wedding dress from the white room! They are great people to work with. My mom also found her "mother of the bride" dress while were there! The white room definitely knows how to make a bride feel like a princess for her big day!!! (However, the lady who does alterations is a little hard to get with and slightly unorganized, but she did do a great job altering my dress!) It is easy to find your perfect dress at the White Room!
The White Room is a great place for a bride to find her dress! My sister got her dress there, then I found mine and sent 3 Read more...
The White Room is a great place for a bride to find her dress! My sister got her dress there, then I found mine and sent 3 of my friends (who were bridesmaids) to find their dream wedding dress from the white room! They are great people to work with. My mom also found her "mother of the bride" dress while were there! The white room definitely knows how to make a bride feel like a princess for her big day!!! (However, the lady who does alterations is a little hard to get with and slightly unorganized, but she did do a great job altering my dress!) It is easy to find your perfect dress at the White Room! Read less
Services Used: Dress & Attire
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LJoyW64
Wedding:
6/21/2008
4.6/5.0
My wedding dress was beautiful and exactly what at wanted at about half the cost that I saw elsewhere. They have on site tailoring and cater to all your needs!
My wedding dress was beautiful and exactly what at wanted at about half the cost that I saw elsewhere. They have on site Read more...
My wedding dress was beautiful and exactly what at wanted at about half the cost that I saw elsewhere. They have on site tailoring and cater to all your needs! Read less
Services Used: Dress & Attire
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KLip
Wedding:
5/18/2008
4.6/5.0
The ladies at the White Room were great! My mother and I made an appointment and went in on a Sunday and were the only ones there! We worked with Joy Ann and she was fabulous! She gave us her full attention and never tried to influence based on the price of the dresses!
The ladies at the White Room were great! My mother and I made an appointment and went in on a Sunday and were the only Read more...
The ladies at the White Room were great! My mother and I made an appointment and went in on a Sunday and were the only ones there! We worked with Joy Ann and she was fabulous! She gave us her full attention and never tried to influence based on the price of the dresses! Read less
Services Used: Dress & Attire
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Melissa
Wedding:
7/22/2006
4.6/5.0
I found the Maggie Sottero dress that I loved here for the best price. The salespeople are very helpful and the dressing rooms are spacious. The whole place is pretty nice. I was pleased with my experience. And I went wedding dress shopping basically all over Tennessee.
I found the Maggie Sottero dress that I loved here for the best price. The salespeople are very helpful and the dressing Read more...
I found the Maggie Sottero dress that I loved here for the best price. The salespeople are very helpful and the dressing rooms are spacious. The whole place is pretty nice. I was pleased with my experience. And I went wedding dress shopping basically all over Tennessee. Read less
Services Used: Dress & Attire
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Anonymous
Wedding:
Recently Married
4.5/5.0
GO TO THE LEBANON LOCATION!!! The location in Lebanon is sooo much nicer and bigger! You feel like a princess there! It is so beautiful and their dresses are to die for! They can work with any budget and their gowns are high quality! It is the only place to go in middle Tennessee!
GO TO THE LEBANON LOCATION!!! The location in Lebanon is sooo much nicer and bigger! You feel like a princess there! It is Read more...
GO TO THE LEBANON LOCATION!!! The location in Lebanon is sooo much nicer and bigger! You feel like a princess there! It is so beautiful and their dresses are to die for! They can work with any budget and their gowns are high quality! It is the only place to go in middle Tennessee! Read less
Services Used: Dress & Attire
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Kate
Wedding:
7/5/2014
4.5/5.0
My consultant Ashlee was very helpful and attentive throughout the trying on, ordering, fitting, and pick up process. This is a great store with beautiful dresses.
My consultant Ashlee was very helpful and attentive throughout the trying on, ordering, fitting, and pick up process. This Read more...
My consultant Ashlee was very helpful and attentive throughout the trying on, ordering, fitting, and pick up process. This is a great store with beautiful dresses. Read less
Services Used: Dress & Attire
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Anonymous
Wedding:
Recently Married
4.4/5.0
I love the coy stoner service here and all the dresses are remarkable and they where able to find me exactly the one I had been looking for!!
I love the coy stoner service here and all the dresses are remarkable and they where able to find me exactly the one I had Read more...
I love the coy stoner service here and all the dresses are remarkable and they where able to find me exactly the one I had been looking for!! Read less
Services Used: Dress & Attire
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Holly
Wedding:
7/30/2005
4.4/5.0
Good to work with and excellent prices. I had several out of town bridesmaids and they maid it extremely easy to get sized and fittings. Very good store!!!!
Good to work with and excellent prices. I had several out of town bridesmaids and they maid it extremely easy to get sized Read more...
Good to work with and excellent prices. I had several out of town bridesmaids and they maid it extremely easy to get sized and fittings. Very good store!!!! Read less
Services Used: Dress & Attire
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Sierra
Wedding:
4/13/2013
4.2/5.0
Overall this was an amazing experience. I looked at literally every bridal store in the Nashville area and this one was wonderful. There was one sales girl, Ashley, who really made the experience great. They had a great variety of dresses and accessories. The area they were lacking in was after I purchased my dress and got alterations - they didn't take much time in helping me make sure it looked perfect and really left me in a bit of a mess. I think this is by far the best bridal store in the Nashville area and would recommend that it's the only store a bride visits.
Overall this was an amazing experience. I looked at literally every bridal store in the Nashville area and this one was Read more...
Overall this was an amazing experience. I looked at literally every bridal store in the Nashville area and this one was wonderful. There was one sales girl, Ashley, who really made the experience great. They had a great variety of dresses and accessories. The area they were lacking in was after I purchased my dress and got alterations - they didn't take much time in helping me make sure it looked perfect and really left me in a bit of a mess. I think this is by far the best bridal store in the Nashville area and would recommend that it's the only store a bride visits. Read less
Services Used: Dress & Attire
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ella
Wedding:
7/9/2011
4.2/5.0
Since we had a short engagement, the hunt for the wedding dress started right away! Went to few wedding boutiques in Nashville and then to White Room in Murfreesboro, but still did not find anything. Then I decided to check out the White Room in Lebanon and thankful that I did. After trying on different dresses, I finally narrowed my choices to three beautiful gowns. Since my family is not here and I just moved to the area so my friends are out of state too, the selection process was a bit more difficult for me. Ashley did help me through the process until I was able to select THE one. The seamstress, Tho, was very helpful and prompt too, though we had to go back again since she forgot about my veil. All in all, I did have a great experience with White Room.
Since we had a short engagement, the hunt for the wedding dress started right away! Went to few wedding boutiques in Read more...
Since we had a short engagement, the hunt for the wedding dress started right away! Went to few wedding boutiques in Nashville and then to White Room in Murfreesboro, but still did not find anything. Then I decided to check out the White Room in Lebanon and thankful that I did. After trying on different dresses, I finally narrowed my choices to three beautiful gowns. Since my family is not here and I just moved to the area so my friends are out of state too, the selection process was a bit more difficult for me. Ashley did help me through the process until I was able to select THE one. The seamstress, Tho, was very helpful and prompt too, though we had to go back again since she forgot about my veil. All in all, I did have a great experience with White Room. Read less
Services Used: Dress & Attire
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may1907
Wedding:
5/19/2007
4.2/5.0
Beautiful selection of dresses! Staff was very helpful and courteous. I'd highly recommend them for your dress....worth the drive, too! Beautiful store.
Beautiful selection of dresses! Staff was very helpful and courteous. I'd highly recommend them for your dress....worth Read more...
Beautiful selection of dresses! Staff was very helpful and courteous. I'd highly recommend them for your dress....worth the drive, too! Beautiful store. Read less
Services Used: Dress & Attire
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Heather
Wedding:
5/20/2006
4.2/5.0
Very affordable and customer service-oriented staff.
Very affordable and customer service-oriented staff.
Very affordable and customer service-oriented staff. Read less
Services Used: Dress & Attire
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Anonymous
Wedding:
1+ year ago
4.1/5.0
Purchased my dress here and they definitely had some beautiful dresses but most are priced at the higher end than other bridal shops in my area. The one problem I had was the workers rushed you and limited what you could try on and even said no pictures till you buy so it doesn't make for a great memory.
Purchased my dress here and they definitely had some beautiful dresses but most are priced at the higher end than other Read more...
Purchased my dress here and they definitely had some beautiful dresses but most are priced at the higher end than other bridal shops in my area. The one problem I had was the workers rushed you and limited what you could try on and even said no pictures till you buy so it doesn't make for a great memory. Read less
Services Used: Dress & Attire
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a.l4hand
Wedding:
5/12/2012
4.1/5.0
They made me feel great and didn't pressure me to buy a dress, I found the dress of my dreams and it was nothing like the image i had in my head it was even better, 6 months later on my wedding day I loved my dress more than the day I bought it.
They made me feel great and didn't pressure me to buy a dress, I found the dress of my dreams and it was nothing like the Read more...
They made me feel great and didn't pressure me to buy a dress, I found the dress of my dreams and it was nothing like the image i had in my head it was even better, 6 months later on my wedding day I loved my dress more than the day I bought it. Read less
Services Used: Dress & Attire
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KristaSensing24
Wedding:
9/10/2011
4.1/5.0
My dress was gorgeous!!! I couldn't have asked for a better fit!!! I ordered my dress in March and got it in July. I never received a call about the dress coming in- I had to call.. that was rather annoying!! Other than that everything was great!!! Thanks White Room of Lebanon!!
My dress was gorgeous!!! I couldn't have asked for a better fit!!! I ordered my dress in March and got it in July. I never Read more...
My dress was gorgeous!!! I couldn't have asked for a better fit!!! I ordered my dress in March and got it in July. I never received a call about the dress coming in- I had to call.. that was rather annoying!! Other than that everything was great!!! Thanks White Room of Lebanon!! Read less
Services Used: Dress & Attire
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Anonymous
Wedding:
2+ years ago
4.1/5.0
I purchased my dress at The White Room in Lebanon, TN. I went in shopping one day, tried on about 50 dresses and found the one. I was totally and completely focused on by the girl who was assisting me. She wasn't responsible for any other customers that day, it was just me, which I loved! She helped me narrow my search down considerably. They have a very clean place there and wonderful mirrors and many options for a fairly reasonable price! i would definitely recommend the white room to future brides!
I purchased my dress at The White Room in Lebanon, TN. I went in shopping one day, tried on about 50 dresses and found the Read more...
I purchased my dress at The White Room in Lebanon, TN. I went in shopping one day, tried on about 50 dresses and found the one. I was totally and completely focused on by the girl who was assisting me. She wasn't responsible for any other customers that day, it was just me, which I loved! She helped me narrow my search down considerably. They have a very clean place there and wonderful mirrors and many options for a fairly reasonable price! i would definitely recommend the white room to future brides! Read less
Services Used: Dress & Attire
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ebeth
Wedding:
1/22/2011
4.1/5.0
I visited the White Room several times throughout my wedding planning process. Ultimately I did purchase my dress from them and I was very satisfied with it, with the price that I paid, and with the alterations that were done. My only complaint was with the on again off again attitudes that I experienced. One visit I would come and the staff would be helpful and cheery, the next I would feel as if they didn't have time for me and were trying to get rid of me as soon as possible (and this happened when I had an appointment mind you). They have a wonderful selection of gowns and accessories... but do be prepared for less then stellar customer service if you go in on a weekend or during a busy season.
I visited the White Room several times throughout my wedding planning process. Ultimately I did purchase my dress from Read more...
I visited the White Room several times throughout my wedding planning process. Ultimately I did purchase my dress from them and I was very satisfied with it, with the price that I paid, and with the alterations that were done. My only complaint was with the on again off again attitudes that I experienced. One visit I would come and the staff would be helpful and cheery, the next I would feel as if they didn't have time for me and were trying to get rid of me as soon as possible (and this happened when I had an appointment mind you). They have a wonderful selection of gowns and accessories... but do be prepared for less then stellar customer service if you go in on a weekend or during a busy season. Read less
Services Used: Dress & Attire
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NurseMagan27
Wedding:
9/18/2010
4.0/5.0
The dresses were beautiful and everything I had imagined!! The staff was easy to deal with and down to earth. The boutique is beautiful and I love to visit it when shopping for dresses for other occasions!
The dresses were beautiful and everything I had imagined!! The staff was easy to deal with and down to earth. The boutique Read more...
The dresses were beautiful and everything I had imagined!! The staff was easy to deal with and down to earth. The boutique is beautiful and I love to visit it when shopping for dresses for other occasions! Read less
Services Used: Dress & Attire
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southernartist
Wedding:
7/11/2009
4.0/5.0
I bought the most beautiful dress at the White Room. Melanie, was wonderful to work with! When you get your alterations, take cash with you because the alteration lady will not take a credit card.
I bought the most beautiful dress at the White Room. Melanie, was wonderful to work with! When you get your alterations, Read more...
I bought the most beautiful dress at the White Room. Melanie, was wonderful to work with! When you get your alterations, take cash with you because the alteration lady will not take a credit card. Read less
Services Used: Dress & Attire
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Autumn
Wedding:
10/28/2006
4.0/5.0
I was getting married about a month from the time I found my dress, and it was going to take longer than that to order my exact size. Their seamstress found a unique way to alter the dress to fit me in time for the wedding. It was perfectly beautiful and it made my dress unique!
I was getting married about a month from the time I found my dress, and it was going to take longer than that to order my Read more...
I was getting married about a month from the time I found my dress, and it was going to take longer than that to order my exact size. Their seamstress found a unique way to alter the dress to fit me in time for the wedding. It was perfectly beautiful and it made my dress unique! Read less
Services Used: Dress & Attire
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Anonymous
Wedding:
2+ years ago
3.9/5.0
My dress from The White Room was stunning! The girls were great to work with! It was sometimes pretty unflexible to get there after work and they are so busy, but it was never too bad. We got our bridesmaid dresses there as well. They turned out beautiful!
My dress from The White Room was stunning! The girls were great to work with! It was sometimes pretty unflexible to get Read more...
My dress from The White Room was stunning! The girls were great to work with! It was sometimes pretty unflexible to get there after work and they are so busy, but it was never too bad. We got our bridesmaid dresses there as well. They turned out beautiful! Read less
Services Used: Dress & Attire
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Erika
Wedding:
8/3/2012
3.7/5.0
Overall, my experience at The White Room was positive, however, there were several frustrating moments. For example, I had scheduled a fitting and drove 45 minutes there and the seamstress forgot to bring my dress that day. Also, there was confusion on the bridesmaid's dresses. In shopping for a dress though, the sales staff was very helpful and friendly.
Overall, my experience at The White Room was positive, however, there were several frustrating moments. For example, I had Read more...
Overall, my experience at The White Room was positive, however, there were several frustrating moments. For example, I had scheduled a fitting and drove 45 minutes there and the seamstress forgot to bring my dress that day. Also, there was confusion on the bridesmaid's dresses. In shopping for a dress though, the sales staff was very helpful and friendly. Read less
Services Used: Dress & Attire
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Reagan
Wedding:
1/26/2008
3.5/5.0
I used the White Room for my dress and for my bridesmaid's dresses. I found the staff to be enthusiastic and helpful and the selection of gowns there was great. It was worth the drive to Lebanon!
I used the White Room for my dress and for my bridesmaid's dresses. I found the staff to be enthusiastic and helpful and Read more...
I used the White Room for my dress and for my bridesmaid's dresses. I found the staff to be enthusiastic and helpful and the selection of gowns there was great. It was worth the drive to Lebanon! Read less
Services Used: Dress & Attire
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Jenna
Wedding:
12/29/2007
3.4/5.0
I loved my dress so much, and the White Room did have the best selection of dresses. However, they did horrible on sizing myself and my bridesmaids. All of our dresses except for 1, did not fit when they came in. They were either to small or to big. This was only as month before the wedding, so it was not fun! They did get them all ready before the wedding though, and all the girls are very sweet that work there. I would recomend The White Room, but be careful when they size you!
I loved my dress so much, and the White Room did have the best selection of dresses. However, they did horrible on sizing Read more...
I loved my dress so much, and the White Room did have the best selection of dresses. However, they did horrible on sizing myself and my bridesmaids. All of our dresses except for 1, did not fit when they came in. They were either to small or to big. This was only as month before the wedding, so it was not fun! They did get them all ready before the wedding though, and all the girls are very sweet that work there. I would recomend The White Room, but be careful when they size you! Read less
Services Used: Dress & Attire
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Hannah
Wedding:
12/28/2007
2.9/5.0
Not the most flexible to work with, but wonderful selection of dresses.
Not the most flexible to work with, but wonderful selection of dresses.
Not the most flexible to work with, but wonderful selection of dresses. Read less
Services Used: Dress & Attire
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Lisa
Wedding:
9/21/2013
2.2/5.0
My experience with The White Room, Murfreesboro was mediocre at best. It is very impersonal. Once you pay for the dress their customer service plummets. I bought my dress and once it was in I had fittings and alterations at The White Room. The staff was unhelpful and seemed disorganized or completely uninformed on the alteration process. Six days before my wedding I was still waiting on my dress to be completed. I called The White Room and they had no idea what I was talking about. They put me on hold several times and I talked with 3 different people, each one not knowing where my dress was. After a lot of unnecessary confusion I finally got my dress. Professionalism was poor, responsiveness was poor, quality of service was terrible. I don't recommend this place. Go to at least 3 different bridal shops or 5 if you have the time. Wedding dresses are WAY overpriced and it is time brides start shopping around or finding a local dress maker to make our dream dress.
My experience with The White Room, Murfreesboro was mediocre at best. It is very impersonal. Once you pay for the dress Read more...
My experience with The White Room, Murfreesboro was mediocre at best. It is very impersonal. Once you pay for the dress their customer service plummets. I bought my dress and once it was in I had fittings and alterations at The White Room. The staff was unhelpful and seemed disorganized or completely uninformed on the alteration process. Six days before my wedding I was still waiting on my dress to be completed. I called The White Room and they had no idea what I was talking about. They put me on hold several times and I talked with 3 different people, each one not knowing where my dress was. After a lot of unnecessary confusion I finally got my dress. Professionalism was poor, responsiveness was poor, quality of service was terrible. I don't recommend this place. Go to at least 3 different bridal shops or 5 if you have the time. Wedding dresses are WAY overpriced and it is time brides start shopping around or finding a local dress maker to make our dream dress. Read less
Services Used: Dress & Attire
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MRSCOZBY
Wedding:
6/2/2007
2.1/5.0
Once this place gets your money, they could care less about you. Between my dress and the bridesmaid dresses we spent about $3,000.00 here and they wouldn't return my phone calls- ugh- I just wouldn't waste my time or money.
Once this place gets your money, they could care less about you. Between my dress and the bridesmaid dresses we spent Read more...
Once this place gets your money, they could care less about you. Between my dress and the bridesmaid dresses we spent about $3,000.00 here and they wouldn't return my phone calls- ugh- I just wouldn't waste my time or money. Read less
Services Used: Dress & Attire
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amandam
Wedding:
6/19/2010
2.0/5.0
The lack of professionalism is my biggest complaint in regards to the White Room. I had a pleasant enough experience with my dress (although my shoes were not dyed to match the dress as there were supposed to be initially), but the experience my bridesmaids had was not pleasant in the LEAST. Those doing the sizing were young and inexperienced, resulting in dresses being ordered in sizes that were WAY off (example--a size 2 was mistakenly ordered in a 10). Basic etiquette was overlooked as sales associates shouted sizes out regardless of what customers were around to hear them, and commented on one of my attendants being "the weirdest size ever." I would not recommend this boutique to ANYONE....this kind of service when over $6,000+ was spent there by me and my bridal party was disappointing (and stressful!!)
The lack of professionalism is my biggest complaint in regards to the White Room. I had a pleasant enough experience with Read more...
The lack of professionalism is my biggest complaint in regards to the White Room. I had a pleasant enough experience with my dress (although my shoes were not dyed to match the dress as there were supposed to be initially), but the experience my bridesmaids had was not pleasant in the LEAST. Those doing the sizing were young and inexperienced, resulting in dresses being ordered in sizes that were WAY off (example--a size 2 was mistakenly ordered in a 10). Basic etiquette was overlooked as sales associates shouted sizes out regardless of what customers were around to hear them, and commented on one of my attendants being "the weirdest size ever." I would not recommend this boutique to ANYONE....this kind of service when over $6,000+ was spent there by me and my bridal party was disappointing (and stressful!!) Read less
Services Used: Dress & Attire
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Caroline
Wedding:
5/17/2014
1.0/5.0
My sister and I both live out of town and had to order our dresses via the phone. We called in with our measurements. After being told to order an 8 and a 10 respectively, we informed them that those sizes were 4 sizes larger than what we normally wear. We were both, separately, assured that these were the sizes we needed. Well, both dresses just came in and they are HUGE. We might as well be wearing tents. We've been told by a tailor here that they may not even be able to alter them down small enough without changing what the dress looks like.

The same situation occurred with two of the other bridesmaids in our bridal party. Both went into the store to have their measurements taken and were told to order dresses that were 4 sizes too big. Fortunately for them, they requested to try on their correct size in the store before signing the contract and shockingly, they fit.

This is a total scam and absolutely ridiculous. The White Room knew we were both out of town customers, so they weren't going to get our tailoring business anyways.

I would NOT recommend this store; and if your bride does choose it, do not order a dress without going in and demanding to try on your correct size.
My sister and I both live out of town and had to order our dresses via the phone. We called in with our measurements. Read more...
My sister and I both live out of town and had to order our dresses via the phone. We called in with our measurements. After being told to order an 8 and a 10 respectively, we informed them that those sizes were 4 sizes larger than what we normally wear. We were both, separately, assured that these were the sizes we needed. Well, both dresses just came in and they are HUGE. We might as well be wearing tents. We've been told by a tailor here that they may not even be able to alter them down small enough without changing what the dress looks like.

The same situation occurred with two of the other bridesmaids in our bridal party. Both went into the store to have their measurements taken and were told to order dresses that were 4 sizes too big. Fortunately for them, they requested to try on their correct size in the store before signing the contract and shockingly, they fit.

This is a total scam and absolutely ridiculous. The White Room knew we were both out of town customers, so they weren't going to get our tailoring business anyways.

I would NOT recommend this store; and if your bride does choose it, do not order a dress without going in and demanding to try on your correct size. Read less
Services Used: Dress & Attire
The White Room LLC responded with the following comments:

When taking measurements over the phone, it s difficult to fully advise size. The White Room helps advise size based on Manufacturer's size charts along with customers measurements. We typically suggest going with the size that coordinates with the largest body measurement to ensure the gown is not too small when it arrives in the store. Without having the customer in the store with the option of trying on a gown by the same designer, we only have measurements to make an educated size suggestion. Although The White Room does have suggested seamstresses that are available to meet with our customers within our store, the seamstress is just that- suggested. The White Room does not make any fees or profits off of alterations and in all cases attempts to help the customer select the best size. Ultimately the size we suggest is just a suggestion and in no way is pushed on the customer. Please feel free to come in to our store and experience our exceptional customer service for yourself. You are welcome to try on multiple styles and we encourage you to make the final decision on the size chosen for yourself.
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Jane
Wedding:
4/1/2015
0.5/5.0
Horrible strong arm associate only concern with the big sell. After trying on wedding gowns I asked to try on dresses from the "other side" of prom bridesmaids and mother of bride attire. I am a mature bride and wanted something understates. The associate said NO! Really? I thought I was the client but I believe greed was the associates end goal. Never go to this vendor!!!!
Horrible strong arm associate only concern with the big sell. After trying on wedding gowns I asked to try on dresses from Read more...
Horrible strong arm associate only concern with the big sell. After trying on wedding gowns I asked to try on dresses from the "other side" of prom bridesmaids and mother of bride attire. I am a mature bride and wanted something understates. The associate said NO! Really? I thought I was the client but I believe greed was the associates end goal. Never go to this vendor!!!! Read less
Services Used: Dress & Attire
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Sunshine805
Wedding:
4/24/2014
0.0/5.0
THE CUSTOMER DOES NOT COME FIRST. I bought two bridesmaids dresses from the White Room (Lebanon location) and it was a horrid experience. 1) they measured one of my bridesmaids WAY too big. When the dress came in it was almost twice the size of my bridesmaid! The manager said "We order by the largest measurement, so some girls need alterations in other areas to make the dress work." I understand this concept, BUT THE MEASUREMENTS TAKEN ON MY BRIDESMAID WERE WAY BIGGER THAN ANY PART OF HER BODY...the owner wouldn't budge on this and since the particular designer I ordered from had a 4 month turnaround, ordering the correct size was impossible by my wedding date. 2) The second dress I ordered (4 months or so in advance) wasn't in the store yet two weeks before my wedding. Since we had waited for months, and with the first dress debacle, we BOUGHT OUR DRESSES AT DAVIDS BRIDAL!. When I called the week before my wedding date to see if that 2nd dress had come in (hoping maybe I could use it for rehearsal dinner or SOMETHING since I had spent the money already, the girl on the phone said "Your dress has been here." and NOBODY FROM THE STORE CALLED TO SAY IT WAS IN!!!!!! ((even though I had been calling just about every week to check. I WAS SO LIVID! ABSOLUTELY no professionalism from this company at all. The only pleasant experience I had was in talking with a manager named Ashley, who seemed to understand my plight and was very kind to me, but still it was up to the owner to rectify this issue, and the owner was stingy and unhelpful. It is clear that the main concern to the owner is making the money, and she already had mine so she could care less about the customer. I have two Bari Jay dresses that will not be used in my wedding that I have to TRY to sell online for a fraction of what I spent. I spent around $500 in this store and I would never ever ever , I REPEAT NEVER, recommend this shop to anyone hoping to be treated with any consideration.
THE CUSTOMER DOES NOT COME FIRST. I bought two bridesmaids dresses from the White Room (Lebanon location) and it was a Read more...
THE CUSTOMER DOES NOT COME FIRST. I bought two bridesmaids dresses from the White Room (Lebanon location) and it was a horrid experience. 1) they measured one of my bridesmaids WAY too big. When the dress came in it was almost twice the size of my bridesmaid! The manager said "We order by the largest measurement, so some girls need alterations in other areas to make the dress work." I understand this concept, BUT THE MEASUREMENTS TAKEN ON MY BRIDESMAID WERE WAY BIGGER THAN ANY PART OF HER BODY...the owner wouldn't budge on this and since the particular designer I ordered from had a 4 month turnaround, ordering the correct size was impossible by my wedding date. 2) The second dress I ordered (4 months or so in advance) wasn't in the store yet two weeks before my wedding. Since we had waited for months, and with the first dress debacle, we BOUGHT OUR DRESSES AT DAVIDS BRIDAL!. When I called the week before my wedding date to see if that 2nd dress had come in (hoping maybe I could use it for rehearsal dinner or SOMETHING since I had spent the money already, the girl on the phone said "Your dress has been here." and NOBODY FROM THE STORE CALLED TO SAY IT WAS IN!!!!!! ((even though I had been calling just about every week to check. I WAS SO LIVID! ABSOLUTELY no professionalism from this company at all. The only pleasant experience I had was in talking with a manager named Ashley, who seemed to understand my plight and was very kind to me, but still it was up to the owner to rectify this issue, and the owner was stingy and unhelpful. It is clear that the main concern to the owner is making the money, and she already had mine so she could care less about the customer. I have two Bari Jay dresses that will not be used in my wedding that I have to TRY to sell online for a fraction of what I spent. I spent around $500 in this store and I would never ever ever , I REPEAT NEVER, recommend this shop to anyone hoping to be treated with any consideration. Read less
Services Used: Dress & Attire
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amac1208
Wedding:
5/5/2012
0.0/5.0
This place is managed miserably! Stay away if you want any chance or your wedding or prom dress turning out like you wanted it. My wife went in around October for a trunk show and was "helped" by Tara. She was helpful enough while picking out dresses and my wife found the exact dress that she wanted. She also wanted to make an addition to the dress and asked to order extra material for that at that time. When she prepared to put the deposit down on the dress she asked what the delivery date would be so that she knew it would come in on time, with a wedding on May 5th. She was told that the dress would come in around the END OF APRIL! When she responded that she did not want to buy the dress if it would come in that late, Tara told her she would check once more to confirm. She came back and ended up assuring my wife that the dress would be in around mid-February. She asked again because she was surprised to hear it changed and Tara confirmed the date. My wife paid the deposit with a promise from Tara that she would be called in the next two days.

Two days later she received a call from Tara to inform her that the dress was ordered and the confirmed ship date was late April! Furious, she told her that she did not want the dress if it was going to come in that late. Tara replied that she could cancel but she would lose the deposit. My wife responded by asking if the only thing she could do is basically cross her fingers and wait and Tara replied, uncaringly, that "you could say that." She asked her how often the dresses don't come in on time, and she said "about 60% of the time.' GREAT. In a corner, my wife decided to wait and see what would happen. The next day Tara talked to my wife's dad and told him that she could have canceled it but she didn't say she wanted to within the two day time period. She NEVER mentioned this to my wife.

Sure enough, the dress did come in around February after my wife and her mom took to calling the store everyday at the beginning of February to ask if it was in. When my wife went in for her first dress fitting, Tara came up to her and said "If you remember, we were going to wait until later to order the extra material for your dress." WHAT?!?! How does that make sense? So she forgot to order the material. Two weeks later, my wife heard from her again that she was unable to find the material. Two more weeks go by and she finally found the material. My wife goes in for her second fitting only to find that the alterations lady did not know about the appointment because Tara did not coordinate it with her. More weeks go by and again, she shows up to an appointment that is not set up. Finally, my wife has to set up a final fitting for April 27th at her apartment because the alterations lady is too busy with prom to fit her in!! She shows up just to find that the alterations lady has lost part of the dress and forgot part of the addition.

In the end my wife has to take the dress to a family friend that alters clothing professionally in order to fix their mistakes. Our wonderful wedding coordinators picked the newly altered dress up DURING OUR REHEARSAL.

Needless to say, you should avoid this store like the plague, whether you are getting a prom dress or wedding dress as they do not have the management, customer service, or caring to make sure the customer gets even the minimum. Who knew there could be this bad of a wedding horror story when it comes to the dress. Good luck if you decide to still shop here, just ask specifically to stay away from Tara.
This place is managed miserably! Stay away if you want any chance or your wedding or prom dress turning out like you Read more...
This place is managed miserably! Stay away if you want any chance or your wedding or prom dress turning out like you wanted it. My wife went in around October for a trunk show and was "helped" by Tara. She was helpful enough while picking out dresses and my wife found the exact dress that she wanted. She also wanted to make an addition to the dress and asked to order extra material for that at that time. When she prepared to put the deposit down on the dress she asked what the delivery date would be so that she knew it would come in on time, with a wedding on May 5th. She was told that the dress would come in around the END OF APRIL! When she responded that she did not want to buy the dress if it would come in that late, Tara told her she would check once more to confirm. She came back and ended up assuring my wife that the dress would be in around mid-February. She asked again because she was surprised to hear it changed and Tara confirmed the date. My wife paid the deposit with a promise from Tara that she would be called in the next two days.

Two days later she received a call from Tara to inform her that the dress was ordered and the confirmed ship date was late April! Furious, she told her that she did not want the dress if it was going to come in that late. Tara replied that she could cancel but she would lose the deposit. My wife responded by asking if the only thing she could do is basically cross her fingers and wait and Tara replied, uncaringly, that "you could say that." She asked her how often the dresses don't come in on time, and she said "about 60% of the time.' GREAT. In a corner, my wife decided to wait and see what would happen. The next day Tara talked to my wife's dad and told him that she could have canceled it but she didn't say she wanted to within the two day time period. She NEVER mentioned this to my wife.

Sure enough, the dress did come in around February after my wife and her mom took to calling the store everyday at the beginning of February to ask if it was in. When my wife went in for her first dress fitting, Tara came up to her and said "If you remember, we were going to wait until later to order the extra material for your dress." WHAT?!?! How does that make sense? So she forgot to order the material. Two weeks later, my wife heard from her again that she was unable to find the material. Two more weeks go by and she finally found the material. My wife goes in for her second fitting only to find that the alterations lady did not know about the appointment because Tara did not coordinate it with her. More weeks go by and again, she shows up to an appointment that is not set up. Finally, my wife has to set up a final fitting for April 27th at her apartment because the alterations lady is too busy with prom to fit her in!! She shows up just to find that the alterations lady has lost part of the dress and forgot part of the addition.

In the end my wife has to take the dress to a family friend that alters clothing professionally in order to fix their mistakes. Our wonderful wedding coordinators picked the newly altered dress up DURING OUR REHEARSAL.

Needless to say, you should avoid this store like the plague, whether you are getting a prom dress or wedding dress as they do not have the management, customer service, or caring to make sure the customer gets even the minimum. Who knew there could be this bad of a wedding horror story when it comes to the dress. Good luck if you decide to still shop here, just ask specifically to stay away from Tara. Read less
Services Used: Dress & Attire
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SPD
Wedding:
9/16/2006
0.0/5.0
RUN the other way!!!! The white room has a very large selection of designers who are quite flexible with altering their designs. That is why I chose them. Once there is a deposit on the dress...they treat you like a second class citizen. The whiteroom never honored an appointment (in the back eating, ran to the bank to make a deposit, overbooked the room, etc.). I scheduled appointments during non peak work week hours. I traveled from Nashville during my late lunch breaks in hopes of individualized attention. I never felt that I was special nor my dress was special. I ordered a custom wedding dress with a very specific train with alot of unique design & crystals. When the dress came in, it was entirely too long! They measured me wrong!!! Furthermore, the response that I would get was "Sorry... so sorry " in a childlike tone....from the MANAGER/owner. I am a professional and wanted to be treated as such. Furthermore, I was a bride & shouldn't have taken a back seat to this unprofessional behavior. I spent almost 3k on the dress and then another 500 from another bridal salon to try to fix this hideous mistake. I ended up purchasing new shoes with more height to try to offset the difference. I ended up taller than my husband! They took no ownership in trying to rectify this matter. I later learned from my wedding coordinator that they cater to the coordinator not the bride. Insulting!!! Almost two years later I am still bitter because "the dress" became such a nightmare on what was supposed to be the most special day of mine & my husband's life. BTW, they ordered my veil wrong too!! Also, the few times that I was in on a Saturday, brides & grooms alike were in panic mode. Tuxes were not in, wrong sizes, bridal party dresses had issues, etc.
RUN the other way!!!! The white room has a very large selection of designers who are quite flexible with altering their Read more...
RUN the other way!!!! The white room has a very large selection of designers who are quite flexible with altering their designs. That is why I chose them. Once there is a deposit on the dress...they treat you like a second class citizen. The whiteroom never honored an appointment (in the back eating, ran to the bank to make a deposit, overbooked the room, etc.). I scheduled appointments during non peak work week hours. I traveled from Nashville during my late lunch breaks in hopes of individualized attention. I never felt that I was special nor my dress was special. I ordered a custom wedding dress with a very specific train with alot of unique design & crystals. When the dress came in, it was entirely too long! They measured me wrong!!! Furthermore, the response that I would get was "Sorry... so sorry " in a childlike tone....from the MANAGER/owner. I am a professional and wanted to be treated as such. Furthermore, I was a bride & shouldn't have taken a back seat to this unprofessional behavior. I spent almost 3k on the dress and then another 500 from another bridal salon to try to fix this hideous mistake. I ended up purchasing new shoes with more height to try to offset the difference. I ended up taller than my husband! They took no ownership in trying to rectify this matter. I later learned from my wedding coordinator that they cater to the coordinator not the bride. Insulting!!! Almost two years later I am still bitter because "the dress" became such a nightmare on what was supposed to be the most special day of mine & my husband's life. BTW, they ordered my veil wrong too!! Also, the few times that I was in on a Saturday, brides & grooms alike were in panic mode. Tuxes were not in, wrong sizes, bridal party dresses had issues, etc. Read less
Services Used: Dress & Attire

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(LEB) 1001 Murfreesboro Rd, (MBORO) 517D Cason Lane, Lebanon/ Murfreesboro, TN 37087 See On Map
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