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TheRoseDress.com

San Jose , CA

LOCATION

2300 Zanker Road Suite F, San Jose, California
San Jose, CA US 95131 (map)
Please let this vendor know that you found them on the WeddingWire Network.

ABOUT US

TheRoseDress is a leading online retailer of formal wear for women. We have vast selection of prom dresses, homecoming dresses, evening dresses, bridesmaid dresses, mother of the bride... Read more
TheRoseDress is a leading online retailer of formal wear for women. We have vast selection of prom dresses, homecoming dresses, evening dresses, bridesmaid dresses, mother of the bride dresses, wedding dresses, pageant dresses, quinceanera gowns, flower girl dresses, shoes and accessories. Over fifty brands to choose from and 30,000 in-store supply to meet your immediate need for women's apparel and accessories. Our catalog dresses gives shoppers more selection but this is much recommended for order that aren't in time crunch. Any questions regarding our order peocess, item availability, products and service, please contact live chat at http://www.weddingwire.com/shared/AccountConfirm?vid=5def8effa9f64798&uid=531af928a51a52bf; email at askus@therosedress.com or orderdesk@therosedress.com; or call our customer care hotline at 408-404-3399. Read less
Dress & Attire

PHOTOS

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INFO FOR DRESS & ATTIRE

Who do you provide services for?
Bride, Bridesmaids, Flower Girls, Mother of the Groom, Ring Bearers
What accessories do you provide?
Garters, Hair Accessories, Jewelry, Shoes, Undergarments, Veils
Does a client need to schedule an appointment? How do the client appointments work?
NA
What specialty dress and attire items, such as a Kimono or Sari, do you provide?
NA
What is the typical turn-around time for a dress?
A week
Do you carry new or once worn gowns?
new
How often do you receive new dresses?
NA
Do you provide any guarantees/warrantees of any kind?
return aand exchage once, refund for factory defective dress
Do you have a seamstress onsite?
None
In addition to wedding dresses, what other products do you sell?
bridesmaid dresses, flower girl dresses, homecoming dresses, prom dresses, evening dresses, cocktail dresses, pageat dresses, quinceanera gowns, mother of the bride dresses, plus size dresses, shoes and accessories

REVIEWS

3.0
out of 5.0
3.0/5.0
3.0/5.0
3.0/5.0
3.0/5.0
3.0/5.0
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Missing_profile
ldystratton
Wedding:
7/16/2010
5.0/5.0
This website has a ton of bridesmaid dresses in sooo many different colours and they are really cheap!!! I have sent out this website to all my bridesmaids and they are all getting theirs from there. Some are as low as $87!!! and more are even less than that!!!! Fantastic site. Check it out!!! http://www.therosedress.com/Bridesmaid/Bridesmaid-Dresses.asp Take care and happy planning!!
This website has a ton of bridesmaid dresses in sooo many different colours and they are really cheap!!! I have sent out Read more...
This website has a ton of bridesmaid dresses in sooo many different colours and they are really cheap!!! I have sent out this website to all my bridesmaids and they are all getting theirs from there. Some are as low as $87!!! and more are even less than that!!!! Fantastic site. Check it out!!! http://www.therosedress.com/Bridesmaid/Bridesmaid-Dresses.asp Take care and happy planning!! Read less
Services Used: Dress & Attire
Wwnetwork-128
Sheri
Wedding:
5/5/2010
1.0/5.0
The measurement chart was wrong for size I had ordered even though that was the size they suggested. I had to return the dress (via 2 day priority mail due to time limits for return process) and it has been 2 weeks since the dress was returned. The company repeately ignores my emails and has not even responded to my requests for an update or a refund. If they only way to get money is to steal it from a customer for fake refund guarantees, they will not be in business for much longer. They are horrible for customer service and guarantees are worthless.
The measurement chart was wrong for size I had ordered even though that was the size they suggested. I had to return the Read more...
The measurement chart was wrong for size I had ordered even though that was the size they suggested. I had to return the dress (via 2 day priority mail due to time limits for return process) and it has been 2 weeks since the dress was returned. The company repeately ignores my emails and has not even responded to my requests for an update or a refund. If they only way to get money is to steal it from a customer for fake refund guarantees, they will not be in business for much longer. They are horrible for customer service and guarantees are worthless. Read less
Services Used: Dress & Attire
TheRoseDress.com responded with the following comments:

We sincerely apologize for the incovenience you had experienced but we don't intend to displease our customers. However, if we are not able to respond via email right away, we recommend that our customer contact us via live chat or by calling the hotline. Our customers are very important to us and so we provide all means for them to reach us and get the assistance they needed. Regarding the item you returned and claim to have incorrect measurement from the size chart, we can have it re-measured. If indeed the size chart measurement is incorrect, we will not hesitate to refund the money you paid for the dress including the shipping fee you'd paid for returning the dress back to us.

MAP

 
2300 Zanker Road Suite F, San Jose, California, San Jose, CA 95131 See On Map
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Please let this vendor know that you found them on the WeddingWire Network.
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