Quality of Service
1+ year ago
1+ year ago
Thom made us feel like family from the moment we walked in the door. He designed a custom wedding band to match my engagement ring exactly. He and the staff offered the highest quality jewelry and service.
Services Used: Jewelry
My husband and I purchased my diamond, my band, and his band from Thom Duma's in Warren, Ohio. I chose them because they were the only jewelry store in my area to carry Tacori brand rings. I chose the style of my ring and his long before we purchased them. They just happened to have my engagement ring in my size in the store, so I was unexpectedly able to wear it home when we bought it. My husband and I paid for our own wedding, and Thom Duma's really worked with us on a payment plan. They gave us a great deal and even gave us more than one extra discount. They took photos of the rings for us for our insurance, and we also have lifetime cleaning with our rings. I would recommend them to anyone. The staff remembered my name each time I went in to make a payment on our bands, and they were always very friendly and personable.
Services Used: Jewelry, Unique Services
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