130x130_sq_1239304387968-logo

Thomas Limousine

Akron , OH

LOCATION

330 Kennedy Rd
Akron, OH US 44305 (map)

PHONE

330-733-5372

WEBSITE

View website
Please let this vendor know that you found them on the WeddingWire Network.

ABOUT US

After being in the industry since 1972, Thomas Limousine realizes every
wedding's need is different. With a fleet consisting of over 50 vehicles, we
can accommodate any need... Read more
After being in the industry since 1972, Thomas Limousine realizes every
wedding's need is different. With a fleet consisting of over 50 vehicles, we
can accommodate any need you may have. We can offer you more then "just a limo." Whether it be picking up your out of
town guests from the airport, or providing a shuttling service for your
guests to arrive home safely after your reception. We are proud to be the
largest ground transportation company in ALL of Summit, Portage, and Stark
County!

Your ride from to your ceremony may not be the longest trip you ever take,
but it is one of the most important. Let Thomas Limousine make sure you're
on time, for your grand entrance! Read less
Transportation

PHOTOS

130x130_sq_1359055055050-dsc0757800x465
130x130_sq_1359055926826-dsc0762419x640
130x130_sq_1359056104651-14passexpedition640x426
130x130_sq_1359056347606-14passengerlimobus501004640x478
130x130_sq_1359056358170-14passengerlimobus501001478x640
130x130_sq_1359056364125-14passengerlimobus501002478x640
130x130_sq_1363878336165-503ext
130x130_sq_1363878343282-503interior
130x130_sq_1363878350995-503outside
130x130_sq_1363878355394-502interior
130x130_sq_1363878365490-sprinter
130x130_sq_1363878381201-sprinteroutside
130x130_sq_1363878386706-sprinterinterior
130x130_sq_1388153701239-503-inside-
130x130_sq_1388153708010-503-inside-1
130x130_sq_1388153714587-503-inside-1
130x130_sq_1388153721318-503-inside-1
130x130_sq_1388153728419-503-inside-1
130x130_sq_1388153773109-502-interior-i
130x130_sq_1388153782372-502-interior-ii
130x130_sq_1388153789474-502-interior-i
130x130_sq_1388153797314-502-interior-
130x130_sq_1388153804508-502-interio
130x130_sq_1388769203187-500-chruc
130x130_sq_1388769212981-500-int-ex
130x130_sq_1386104558993-2
130x130_sq_1386104562612-sprinter-ex
130x130_sq_1386104564540-sprinter-int-i
130x130_sq_1386104566779-sprinter-in
130x130_sq_1386104571265-sprinter-s
130x130_sq_1386104663981-sprinter-inside-
130x130_sq_1386104686812-sprinte
130x130_sq_1386104705649-sprinter-b
130x130_sq_1388153915034-sprinter-front-to-back-drive
130x130_sq_1388153983983-sprinter-inside-
130x130_sq_1388154035175-sprinter-inside-
130x130_sq_1388154092355-sprinter-insid
130x130_sq_1386103113420-10-passenger-black-lincoln-towncar-limousine-exter
130x130_sq_1386103211640-10-passenger-silver-lincoln-towncar-limousine-exte
130x130_sq_1386103235206-14-passenger-ford-expedition-exterior-200x13
130x130_sq_1386103244401-e3-outside
130x130_sq_1386103366838-inside-14-pass-lim
130x130_sq_1386103397810-montana-
130x130_sq_1386103406229-stan-hewitt-49-i
130x130_sq_1386103850194-handicap-accessible-shuttle-bus-exterior-
130x130_sq_1386103875847-25-interio
130x130_sq_1386103878747-sh
130x130_sq_1386103881625-shuttl
130x130_sq_1386104092525-6
130x130_sq_1386104096213-avalo
130x130_sq_1386104099020-cadillac-i
130x130_sq_1386104106301-cadilla
130x130_sq_1386104124053-lincoln-town-car-seda
130x130_sq_1386104283878-lincoln-towncar-sedan-exterior-
130x130_sq_1386104308956-town-ca
130x130_sq_1386104446495-ford-expedition-exterior-
130x130_sq_1388160894101-img053
130x130_sq_1388160904909-img053
130x130_sq_1388160912399-img053
130x130_sq_1388160919467-img053
130x130_sq_1386255617873-montana-i
130x130_sq_1386255626858-montana-iii-b
130x130_sq_1386255637684-stan-hewitt-49-i
130x130_sq_1388769509568-patty-che
130x130_sq_1388769537580-super-heroe
130x130_sq_1388769707278-022
130x130_sq_1388769809058-045
130x130_sq_1388770151950-google-log
130x130_sq_1388770152920-logo
130x130_sq_1388770153563-logo-clea
130x130_sq_1393274725500-coming-soo
130x130_sq_1393274733539-sprinter-in

INFO FOR TRANSPORTATION

What types of cars do you have in your fleet?
Limousine - SUV, Limousine - Standard, Limousine - Stretch, Motor Coach, Sedan, Shuttle, Van
Do you have liability insurance?
Yes

REVIEWS

4.7
out of 5.0
4.7/5.0
4.7/5.0
4.8/5.0
4.6/5.0
4.7/5.0
Sort by
Default-vendor-profile-pic
Leslie
Wedding:
5/31/2014
5.0/5.0
Thomas Limo was FANTASTIC. We had a last minute change in the schedule and they were super flexible. They even provided water for us when we were taking pictures and went above and beyond their role! They followed our schedule exactly as we asked. We couldn't have been happier! We highly recommend them to anyone looking for transportation on their big day!
Thomas Limo was FANTASTIC. We had a last minute change in the schedule and they were super flexible. They even provided Read more...
Thomas Limo was FANTASTIC. We had a last minute change in the schedule and they were super flexible. They even provided water for us when we were taking pictures and went above and beyond their role! They followed our schedule exactly as we asked. We couldn't have been happier! We highly recommend them to anyone looking for transportation on their big day! Read less
Services Used: Transportation
Default-vendor-profile-pic
Sarah
Wedding:
5/31/2014
5.0/5.0
Our limo driver was amazing. She really went above and beyond for us and our bridal party. She was so helpful . We loved her she was early and got us where we needed to go on time . We were very pleased with her service . We would definitely use your services again in the future .
Our limo driver was amazing. She really went above and beyond for us and our bridal party. She was so helpful . We loved Read more...
Our limo driver was amazing. She really went above and beyond for us and our bridal party. She was so helpful . We loved her she was early and got us where we needed to go on time . We were very pleased with her service . We would definitely use your services again in the future . Read less
Services Used: Transportation
130x130_sq_1399929578485-98362710201744223904206910859474556933986
Amy
Wedding:
5/31/2014
5.0/5.0
I was very stressed out about getting transportation for my wedding party, but everything worked out perfectly when I found Thomas Limousine. We got the Mercedes Sprinter and it fit our bridal party great! Our driver was extremely nice and helpful, we were a little ahead of schedule and he was perfectly happy just driving us around for an hour before getting to our reception hall. He was very helpful with choosing our location for photos, he was keeping a sharp eye for nice looking areas in the metroparks area. I would definitely recommend this company to transport your wedding party or whoever around because they were great!
I was very stressed out about getting transportation for my wedding party, but everything worked out perfectly when I Read more...
I was very stressed out about getting transportation for my wedding party, but everything worked out perfectly when I found Thomas Limousine. We got the Mercedes Sprinter and it fit our bridal party great! Our driver was extremely nice and helpful, we were a little ahead of schedule and he was perfectly happy just driving us around for an hour before getting to our reception hall. He was very helpful with choosing our location for photos, he was keeping a sharp eye for nice looking areas in the metroparks area. I would definitely recommend this company to transport your wedding party or whoever around because they were great! Read less
Services Used: Transportation
Default-vendor-profile-pic
Dawn
Wedding:
5/24/2014
5.0/5.0
Thomas Limousine was on time for all of the pickups the day of the wedding and helped keep myself and the bridal party on schedule all day! In addition our driver for the day was amazing truly going above and beyond to my wedding day perfect!
Thomas Limousine was on time for all of the pickups the day of the wedding and helped keep myself and the bridal party on Read more...
Thomas Limousine was on time for all of the pickups the day of the wedding and helped keep myself and the bridal party on schedule all day! In addition our driver for the day was amazing truly going above and beyond to my wedding day perfect! Read less
Services Used: Transportation
Default-vendor-profile-pic
Private User
Wedding:
5/24/2014
5.0/5.0
Thomas Limousine was excellent! Laurie was amazing! Whatever our bridal party needed she was there! Patty was also great during the preplanning process of the limo for our wedding! She took very good care of us! If you are looking for a great limousine company that you don't need to worry about anything going wrong Thomas Limousine is the one! Can't wait to recommend them to all my friends that are upcoming brides!
Thomas Limousine was excellent! Laurie was amazing! Whatever our bridal party needed she was there! Patty was also great Read more...
Thomas Limousine was excellent! Laurie was amazing! Whatever our bridal party needed she was there! Patty was also great during the preplanning process of the limo for our wedding! She took very good care of us! If you are looking for a great limousine company that you don't need to worry about anything going wrong Thomas Limousine is the one! Can't wait to recommend them to all my friends that are upcoming brides! Read less
Services Used: Transportation
Default-vendor-profile-pic
Michelle
Wedding:
5/17/2014
5.0/5.0
Thomas limo was an excellent choice for our wedding day. Our driver was on time and willing to help with anything. It was pouring rain and our driver held an umbrella over my head and said "don't worry about me" as he ran me to the limo. He was a really nice, professional guy who was flexible when we started pushing the time limit for pictures. The party bus was so beautiful, too!! The staff were easy to work with and called or emailed me when they needed anything which was nice because some vendors you end up not hearing from until you contact them. Definitely a good choice.
Thomas limo was an excellent choice for our wedding day. Our driver was on time and willing to help with anything. It was Read more...
Thomas limo was an excellent choice for our wedding day. Our driver was on time and willing to help with anything. It was pouring rain and our driver held an umbrella over my head and said "don't worry about me" as he ran me to the limo. He was a really nice, professional guy who was flexible when we started pushing the time limit for pictures. The party bus was so beautiful, too!! The staff were easy to work with and called or emailed me when they needed anything which was nice because some vendors you end up not hearing from until you contact them. Definitely a good choice. Read less
Services Used: Transportation
Default-vendor-profile-pic
Liana
Wedding:
5/10/2014
5.0/5.0
We hired a shuttle to take our guests between the hotel and ceremony and reception venues and a town car for my husband and I. Both services were excellent. Our town car driver was very polite, accommodating and even offered us some sweet marriage advice.
We hired a shuttle to take our guests between the hotel and ceremony and reception venues and a town car for my husband Read more...
We hired a shuttle to take our guests between the hotel and ceremony and reception venues and a town car for my husband and I. Both services were excellent. Our town car driver was very polite, accommodating and even offered us some sweet marriage advice. Read less
Services Used: Transportation
Default-vendor-profile-pic
Steve
Wedding:
5/10/2014
5.0/5.0
Service was great. Equipment provided was very clean and modern and the ace in the whole was the driver, Lori, She was very attentive to our daughter, the bride and the entire wedding party. She did a lot more than I expected as the Father of the bride. She was GREAT.
Service was great. Equipment provided was very clean and modern and the ace in the whole was the driver, Lori, She was Read more...
Service was great. Equipment provided was very clean and modern and the ace in the whole was the driver, Lori, She was very attentive to our daughter, the bride and the entire wedding party. She did a lot more than I expected as the Father of the bride. She was GREAT. Read less
Services Used: Transportation
Default-vendor-profile-pic
Nick
Wedding:
5/10/2014
5.0/5.0
Great experience! Everything went according to plan.
Great experience! Everything went according to plan.
Great experience! Everything went according to plan. Read less
Services Used: Transportation
Default-vendor-profile-pic
Thomas
Wedding:
5/3/2014
5.0/5.0
Johnny was fantastic. Very helpful, polite and professional!
Johnny was fantastic. Very helpful, polite and professional!
Johnny was fantastic. Very helpful, polite and professional! Read less
Services Used: Transportation
Default-vendor-profile-pic
Mike
Wedding:
4/26/2014
5.0/5.0
Our driver was excellent. Friendly, professional, helpful. Thank you.
Our driver was excellent. Friendly, professional, helpful. Thank you.
Our driver was excellent. Friendly, professional, helpful. Thank you. Read less
Services Used: Transportation
130x130_sq_1312172840564-1000939
Melissa
Wedding:
10/26/2013
5.0/5.0
The limo was top notch (we had a Sprinter) and our driver, John, was incredible! We changed plans on the order of things we were doing at the last minute, and he had no problem with that. He proved to be invaluable throughout the day as he helped me get around in my dress while we were getting pictures, he even had a lint roller in his pocket for the father of the groom right before he was seated! The towncar that was provided to take my groom and I home at the end of the night was very nice as well. Our whole experience was excellent and I highly recommend Thomas Limousine!
The limo was top notch (we had a Sprinter) and our driver, John, was incredible! We changed plans on the order of things Read more...
The limo was top notch (we had a Sprinter) and our driver, John, was incredible! We changed plans on the order of things we were doing at the last minute, and he had no problem with that. He proved to be invaluable throughout the day as he helped me get around in my dress while we were getting pictures, he even had a lint roller in his pocket for the father of the groom right before he was seated! The towncar that was provided to take my groom and I home at the end of the night was very nice as well. Our whole experience was excellent and I highly recommend Thomas Limousine! Read less
Services Used: Transportation
Default-vendor-profile-pic
Lauren
Wedding:
10/12/2013
5.0/5.0
We worked primarily with Linda to coordinate our limo and shuttle transportation. She and her colleagues were very professional and responsive to both e-mails and phone calls. There was originally a mixup with our original quote, but Thomas Limo went above and beyond to resolve the issue. The driver was very flexible and prompt. Thomas Limo is simply the best!
We worked primarily with Linda to coordinate our limo and shuttle transportation. She and her colleagues were very Read more...
We worked primarily with Linda to coordinate our limo and shuttle transportation. She and her colleagues were very professional and responsive to both e-mails and phone calls. There was originally a mixup with our original quote, but Thomas Limo went above and beyond to resolve the issue. The driver was very flexible and prompt. Thomas Limo is simply the best! Read less
Services Used: Transportation
Default-vendor-profile-pic
Rose
Wedding:
10/5/2013
5.0/5.0
By far the best limo company around!! The driver was professional, timely and extremely helpful on our wedding day. He even held up the train of my dress, which was not expected at all! The limo was clean and looked brand new! I will never book a limo with any other company again. I highly recommend Thomas Limousine and will let all of my family and friends know about them!
By far the best limo company around!! The driver was professional, timely and extremely helpful on our wedding day. He Read more...
By far the best limo company around!! The driver was professional, timely and extremely helpful on our wedding day. He even held up the train of my dress, which was not expected at all! The limo was clean and looked brand new! I will never book a limo with any other company again. I highly recommend Thomas Limousine and will let all of my family and friends know about them! Read less
Services Used: Transportation
Default-vendor-profile-pic
Anonymous
Wedding:
Recently Married
5.0/5.0
They were wonderful to work with for our wedding! Very clean limo and very professional driver! Good pricing as well! Would highly recommend!
They were wonderful to work with for our wedding! Very clean limo and very professional driver! Good pricing as well! Read more...
They were wonderful to work with for our wedding! Very clean limo and very professional driver! Good pricing as well! Would highly recommend! Read less
Services Used: Transportation
Default-vendor-profile-pic
Elizabeth
Wedding:
8/31/2013
5.0/5.0
I used them for my Labor Day weekend wedding and couldn't be happier! The price was awesome and bus was brand new...our wedding party loved it and the driver was great!!
I used them for my Labor Day weekend wedding and couldn't be happier! The price was awesome and bus was brand new...our Read more...
I used them for my Labor Day weekend wedding and couldn't be happier! The price was awesome and bus was brand new...our wedding party loved it and the driver was great!! Read less
Services Used: Transportation
130x130_sq_1330453555768-cake
Jennifer
Wedding:
8/24/2013
5.0/5.0
We rented a shuttle for our wedding to transport our guests from the hotel to our venue. Thomas Limousine were great to work with, very quick to respond to any of our questions we had before the wedding. On the wedding day they were on time and got our guests where they needed to be.
We rented a shuttle for our wedding to transport our guests from the hotel to our venue. Thomas Limousine were great to Read more...
We rented a shuttle for our wedding to transport our guests from the hotel to our venue. Thomas Limousine were great to work with, very quick to respond to any of our questions we had before the wedding. On the wedding day they were on time and got our guests where they needed to be. Read less
Services Used: Transportation
130x130_sq_1357742907214-525360101007169246143541151181685n
Lindsay
Wedding:
7/20/2013
5.0/5.0
Timely. Flexible. Perfect. I needed a town car to pick my husband and I up from the venue and they did everything we expected. I enjoyed being able to reserve just a town car as opposed to a limo, too.
Timely. Flexible. Perfect. I needed a town car to pick my husband and I up from the venue and they did everything we Read more...
Timely. Flexible. Perfect. I needed a town car to pick my husband and I up from the venue and they did everything we expected. I enjoyed being able to reserve just a town car as opposed to a limo, too. Read less
Services Used: Transportation
Default-vendor-profile-pic
Lauren
Wedding:
6/15/2013
5.0/5.0
Thomas Limousine is a great company for wedding shuttles! They provided us with two small shuttles that took our guests to and from the hotel to the venue. They were on time and extremely flexible...we changed our shuttle times the afternoon before our wedding day. I did not use the services myself but heard that our guests had fun and the drivers were professional. I would recommend them to all brides!
Thomas Limousine is a great company for wedding shuttles! They provided us with two small shuttles that took our guests to Read more...
Thomas Limousine is a great company for wedding shuttles! They provided us with two small shuttles that took our guests to and from the hotel to the venue. They were on time and extremely flexible...we changed our shuttle times the afternoon before our wedding day. I did not use the services myself but heard that our guests had fun and the drivers were professional. I would recommend them to all brides! Read less
Services Used: Transportation
Default-vendor-profile-pic
Anonymous
Wedding:
4/20/2013
5.0/5.0
Very professional and helpful on the phone. I changed the type of transportation before the wedding and they were helpful and catered to my wishes. On time and drivers were very pleasant. They can recommended by many many people! I would use them again in a second!
Very professional and helpful on the phone. I changed the type of transportation before the wedding and they were helpful Read more...
Very professional and helpful on the phone. I changed the type of transportation before the wedding and they were helpful and catered to my wishes. On time and drivers were very pleasant. They can recommended by many many people! I would use them again in a second! Read less
Services Used: Transportation
130x130_sq_1329581336523-3166349387245417223910610839957816682058396n
Melissa Young
Wedding:
12/29/2012
5.0/5.0
Amazing! Great driver. Nice and funny. Everything was on time. Best of all, they provide ice for any alcohol your bring on the limo! Great company for the dollar!
Amazing! Great driver. Nice and funny. Everything was on time. Best of all, they provide ice for any alcohol your bring on Read more...
Amazing! Great driver. Nice and funny. Everything was on time. Best of all, they provide ice for any alcohol your bring on the limo! Great company for the dollar! Read less
Services Used: Transportation
Default-vendor-profile-pic
Lori
Wedding:
9/15/2012
5.0/5.0
We had the best experience I could ask for with Thomas. I had trips going from different hotels in two towns to a wedding in another town, then to the reception, then back to the hotels afterward. I was prepared for mix-ups and complications to say the least. I should've saved my worries! Mike and John, the drivers, we're incredible. Reliable, flexible, and so friendly. I had anticipated the transportation aspect being a nightmare, but those guys made the day so easy- could not recommend Thomas any higher.
We had the best experience I could ask for with Thomas. I had trips going from different hotels in two towns to a wedding Read more...
We had the best experience I could ask for with Thomas. I had trips going from different hotels in two towns to a wedding in another town, then to the reception, then back to the hotels afterward. I was prepared for mix-ups and complications to say the least. I should've saved my worries! Mike and John, the drivers, we're incredible. Reliable, flexible, and so friendly. I had anticipated the transportation aspect being a nightmare, but those guys made the day so easy- could not recommend Thomas any higher. Read less
Services Used: Transportation
Default-vendor-profile-pic
Becky
Wedding:
6/23/2012
5.0/5.0
Our experience with Thomas Limousine was wonderful! The limo bus that we rented was amazing! It appeared brand new! The bus was spacious, clean, and so much fun! I must say that our driver for the day, Scott, was absolutely great! I cannot say enough about how friendly and professional he was! Our wedding day was pretty hot and during pictures that we took outside, Scott was kind enough to bring us water out from the bus! Thank you so much Scott and Thomas Limousine for the excellent service!
Our experience with Thomas Limousine was wonderful! The limo bus that we rented was amazing! It appeared brand new! The Read more...
Our experience with Thomas Limousine was wonderful! The limo bus that we rented was amazing! It appeared brand new! The bus was spacious, clean, and so much fun! I must say that our driver for the day, Scott, was absolutely great! I cannot say enough about how friendly and professional he was! Our wedding day was pretty hot and during pictures that we took outside, Scott was kind enough to bring us water out from the bus! Thank you so much Scott and Thomas Limousine for the excellent service! Read less
Services Used: Transportation
130x130_sq_1330818915898-forrenn6
Stacia
Wedding:
4/14/2012
5.0/5.0
They were great to deal with. I felt bad because they had the most difficult time getting in my parents driveway. Would recommend to anyone
They were great to deal with. I felt bad because they had the most difficult time getting in my parents driveway. Would Read more...
They were great to deal with. I felt bad because they had the most difficult time getting in my parents driveway. Would recommend to anyone Read less
Services Used: Transportation
Default-vendor-profile-pic
gina
Wedding:
10/8/2011
5.0/5.0
I chose to work with Thomas because they were recommended by the hotel where my guests were staying. I called several times to edit my reservation, and everyone was very nice and professional. I appreciate that they sent me detailed quotes via email to summarize our phone conversations.

I had two 14 passenger shuttle buses to take my out-of-town guests from 2 different hotels to my wedding reception (and back again at the end of the night), as well as a sedan to transport my local guests to and from the parking lot across the street from my reception. I don't remember exactly how many hours each vehicle was in service, but the total bill was about $1500.

The quotes were a little confusing because they had the charges itemized (service fee, fuel surcharge, etc), but the total hourly rate was exactly what they'd quoted me over the phone. It was also a little confusing because each vehicle was charged separately, but again there were no errors. It just takes a little more time to review all the paperwork. On the day of the wedding, there were no problems with any of the vehicles that were brought to my attention, and I've gotten no complaints from any of the guests. I did ride in one shuttle back to my hotel at the end of the night, and the driver was very nice and the bus was clean.
I chose to work with Thomas because they were recommended by the hotel where my guests were staying. I called several Read more...
I chose to work with Thomas because they were recommended by the hotel where my guests were staying. I called several times to edit my reservation, and everyone was very nice and professional. I appreciate that they sent me detailed quotes via email to summarize our phone conversations.

I had two 14 passenger shuttle buses to take my out-of-town guests from 2 different hotels to my wedding reception (and back again at the end of the night), as well as a sedan to transport my local guests to and from the parking lot across the street from my reception. I don't remember exactly how many hours each vehicle was in service, but the total bill was about $1500.

The quotes were a little confusing because they had the charges itemized (service fee, fuel surcharge, etc), but the total hourly rate was exactly what they'd quoted me over the phone. It was also a little confusing because each vehicle was charged separately, but again there were no errors. It just takes a little more time to review all the paperwork. On the day of the wedding, there were no problems with any of the vehicles that were brought to my attention, and I've gotten no complaints from any of the guests. I did ride in one shuttle back to my hotel at the end of the night, and the driver was very nice and the bus was clean. Read less
Services Used: Transportation
Default-vendor-profile-pic
Courtney
Wedding:
8/19/2011
5.0/5.0
I needed a large bus that could shuttle our wedding guests from the hotel to the venue a few miles away. Thomas Limousine was the most reasonably priced company I found. They were easy to work with and they didn't try to add any "surprises" to the bill at the end. Everything was spelled out clearly in the contract. They arrived early and they had our guests on their way right on schedule. This was important because we were working on a very tight timeline. Driver was very professional and courteous. Excellent job!
I needed a large bus that could shuttle our wedding guests from the hotel to the venue a few miles away. Thomas Limousine Read more...
I needed a large bus that could shuttle our wedding guests from the hotel to the venue a few miles away. Thomas Limousine was the most reasonably priced company I found. They were easy to work with and they didn't try to add any "surprises" to the bill at the end. Everything was spelled out clearly in the contract. They arrived early and they had our guests on their way right on schedule. This was important because we were working on a very tight timeline. Driver was very professional and courteous. Excellent job! Read less
Services Used: Transportation
Wwnetwork-128
Misty
Wedding:
6/26/2011
5.0/5.0
Very accomodating! On time, clean and didn't mind when our photos ran a little longer than expected. I would highly recommend!
Very accomodating! On time, clean and didn't mind when our photos ran a little longer than expected. I would highly Read more...
Very accomodating! On time, clean and didn't mind when our photos ran a little longer than expected. I would highly recommend! Read less
Services Used: Transportation
Default-vendor-profile-pic
CHallman
Wedding:
4/2/2011
5.0/5.0
We used Thomas Limousine for our transportation from the Church to our reception. From the moment that our driver picked up all of us girls to take us to the Church, the service was excellent and much more than I ever expected. Not only was our driver extremely professional and courteous, but, she was extremely helpful every step of the day including with pictures in the church, to helping me on and off the bus, to taking us wherever we requested. I recommend this company and the party bus to anybody!
We used Thomas Limousine for our transportation from the Church to our reception. From the moment that our driver picked Read more...
We used Thomas Limousine for our transportation from the Church to our reception. From the moment that our driver picked up all of us girls to take us to the Church, the service was excellent and much more than I ever expected. Not only was our driver extremely professional and courteous, but, she was extremely helpful every step of the day including with pictures in the church, to helping me on and off the bus, to taking us wherever we requested. I recommend this company and the party bus to anybody! Read less
Services Used: Transportation
Default-vendor-profile-pic
monker44
Wedding:
7/19/2008
5.0/5.0
Thomas Limousine was very professional. The limo we booked was in great shape and was extremely clean! They allowed us to drop alcohol off to them two days before the wedding to put in on ice for us! Our driver was not only professional, but would do anything for us!
Thomas Limousine was very professional. The limo we booked was in great shape and was extremely clean! They allowed us to Read more...
Thomas Limousine was very professional. The limo we booked was in great shape and was extremely clean! They allowed us to drop alcohol off to them two days before the wedding to put in on ice for us! Our driver was not only professional, but would do anything for us! Read less
Services Used: Transportation
Default-vendor-profile-pic
Lisa
Wedding:
9/18/2010
5.0/5.0
Even though there was a maintenance problem with our party bus, the company was quick and efficient is handling the issue so that it did not put a damper on our wedding day. That was greatly appreciated!
Even though there was a maintenance problem with our party bus, the company was quick and efficient is handling the issue Read more...
Even though there was a maintenance problem with our party bus, the company was quick and efficient is handling the issue so that it did not put a damper on our wedding day. That was greatly appreciated! Read less
Services Used: Transportation
Default-vendor-profile-pic
Sarah
Wedding:
9/11/2010
5.0/5.0
The drivers for Thomas Limosine were pleasant, friendly, and very accomodating. The staff in the offices were easy to work with and also very friendly. They were able to make some last minute additions to services and were still able to offer a very reasonable price. Not only were they the cheapest company around, but they offered great service. Not that I plan on getting married again, but if the need arrives for transportation related services, I will definitely use them again!
The drivers for Thomas Limosine were pleasant, friendly, and very accomodating. The staff in the offices were easy to work Read more...
The drivers for Thomas Limosine were pleasant, friendly, and very accomodating. The staff in the offices were easy to work with and also very friendly. They were able to make some last minute additions to services and were still able to offer a very reasonable price. Not only were they the cheapest company around, but they offered great service. Not that I plan on getting married again, but if the need arrives for transportation related services, I will definitely use them again! Read less
Services Used: Transportation
Default-vendor-profile-pic
Dana
Wedding:
9/11/2010
5.0/5.0
This limo company was amazing! Lori was our driver and she was absoluetly fantastic!! She helped with everything from pictures to running back to grab the champagne from my parents house! She was very professional and yet was fun to hang around! We loved her!!!!! Thank you again TL!
This limo company was amazing! Lori was our driver and she was absoluetly fantastic!! She helped with everything from Read more...
This limo company was amazing! Lori was our driver and she was absoluetly fantastic!! She helped with everything from pictures to running back to grab the champagne from my parents house! She was very professional and yet was fun to hang around! We loved her!!!!! Thank you again TL! Read less
Services Used: Transportation
130x130_sq_1285807429359-210
Mrs. Riz
Wedding:
8/7/2010
5.0/5.0
We never considered anyone but Thomas after a few friends of ours used them and we were very pleased. We used their largest limo bus for our party of 18 and we were all very comfortable and not seated on top of one another, which was important for a hot day in August! They were on-time and kept us on-time to our destinations. We did request a specific driver and were told we would get her but on the day of our wedding, we had someone else. Not sure what happened but I'm sure it couldn't have been avoided. Our driver was not as friendly as the one we requested but we didn't have any problems.
We never considered anyone but Thomas after a few friends of ours used them and we were very pleased. We used their Read more...
We never considered anyone but Thomas after a few friends of ours used them and we were very pleased. We used their largest limo bus for our party of 18 and we were all very comfortable and not seated on top of one another, which was important for a hot day in August! They were on-time and kept us on-time to our destinations. We did request a specific driver and were told we would get her but on the day of our wedding, we had someone else. Not sure what happened but I'm sure it couldn't have been avoided. Our driver was not as friendly as the one we requested but we didn't have any problems. Read less
Services Used: Transportation
Default-vendor-profile-pic
saralyn
Wedding:
6/5/2010
5.0/5.0
We used Thomas for all our transportation needs. Our Escalade limo was great, and so was the driver. He was prompt, kept the coolers stocked with cold water and beer, and even made it into our driveway!
Later in the evening we used Thomas' 33-passenger shuttle buses to take our guests back to the hotel. Everyone told us how wonderful they were! At the end of the night the drivers of my parents and my car to home helped load the cars and were great!!!
I would hire these guys again in a second - wonderful!
We used Thomas for all our transportation needs. Our Escalade limo was great, and so was the driver. He was prompt, kept Read more...
We used Thomas for all our transportation needs. Our Escalade limo was great, and so was the driver. He was prompt, kept the coolers stocked with cold water and beer, and even made it into our driveway!
Later in the evening we used Thomas' 33-passenger shuttle buses to take our guests back to the hotel. Everyone told us how wonderful they were! At the end of the night the drivers of my parents and my car to home helped load the cars and were great!!!
I would hire these guys again in a second - wonderful! Read less
Services Used: Transportation
Default-vendor-profile-pic
Melissa
Wedding:
9/12/2009
5.0/5.0
the driver was so nice.the limo was great! not bad for the price! he did everything we asked of him.
the driver was so nice.the limo was great! not bad for the price! he did everything we asked of him.
the driver was so nice.the limo was great! not bad for the price! he did everything we asked of him. Read less
Services Used: Transportation
Default-vendor-profile-pic
Chase1515
Wedding:
8/8/2009
5.0/5.0
We were extremely happy with the transportation services that Thomas provided for our wedding (limos for the wedding party/parents and buses for our guests). Our driver was incredibly professional and friendly. It was lightly raining on the day of our wedding, and the driver was always waiting with an umbrella and helpful in escorting me in/out of the limo. He went above and beyond, and we really appreciated the extra level of service. The buses also were very prompt in picking up and dropping off our guests. Overall, we would recommend Thomas to any future weddings.
We were extremely happy with the transportation services that Thomas provided for our wedding (limos for the wedding Read more...
We were extremely happy with the transportation services that Thomas provided for our wedding (limos for the wedding party/parents and buses for our guests). Our driver was incredibly professional and friendly. It was lightly raining on the day of our wedding, and the driver was always waiting with an umbrella and helpful in escorting me in/out of the limo. He went above and beyond, and we really appreciated the extra level of service. The buses also were very prompt in picking up and dropping off our guests. Overall, we would recommend Thomas to any future weddings. Read less
Services Used: Transportation
Default-vendor-profile-pic
Jen64255
Wedding:
8/9/2008
5.0/5.0
We had 2 limos. They were very flexible with the times. We changed our pick up times the day before the wedding. We also hired a shuttle to take our guests from the reception to the hotel. The driver was great!
We had 2 limos. They were very flexible with the times. We changed our pick up times the day before the wedding. We also Read more...
We had 2 limos. They were very flexible with the times. We changed our pick up times the day before the wedding. We also hired a shuttle to take our guests from the reception to the hotel. The driver was great! Read less
Services Used: Transportation
Default-vendor-profile-pic
delm109
Wedding:
10/9/2010
5.0/5.0
Thomas Limo was great! We would highly recommend them to any future bride!! The only comment I would have would be to include some more water in the limo - we didn't have quite enough!! Thanks again!!
Thomas Limo was great! We would highly recommend them to any future bride!! The only comment I would have would be to Read more...
Thomas Limo was great! We would highly recommend them to any future bride!! The only comment I would have would be to include some more water in the limo - we didn't have quite enough!! Thanks again!! Read less
Services Used: Transportation
130x130_sq_1388152142-1fc94d9553acbd95-960059_10100945799217972_2026495247_n
Sandra
Wedding:
7/4/2014
4.9/5.0
we had the party bus and it was awesome!!!! came a little early to the house which rushed my time with leaving but the trip was fun and the rest of the crew loved it. it was clean and the driver was such a gentleman. he helped carry things in and out. you have to bring your own drinks and cups but other then that it was awesome...
we had the party bus and it was awesome!!!! came a little early to the house which rushed my time with leaving but the Read more...
we had the party bus and it was awesome!!!! came a little early to the house which rushed my time with leaving but the trip was fun and the rest of the crew loved it. it was clean and the driver was such a gentleman. he helped carry things in and out. you have to bring your own drinks and cups but other then that it was awesome... Read less
Services Used: Transportation
Default-vendor-profile-pic
Anonymous
Wedding:
2+ years ago
4.9/5.0
Thomas Limousine was professional and responsive from the start. Our driver was cool, pleasant, timely, and so helpful that he even carried items to my mom's car while he waited for us. The limo was very clean, new, and spacious.
Thomas Limousine was professional and responsive from the start. Our driver was cool, pleasant, timely, and so helpful Read more...
Thomas Limousine was professional and responsive from the start. Our driver was cool, pleasant, timely, and so helpful that he even carried items to my mom's car while he waited for us. The limo was very clean, new, and spacious. Read less
Services Used: Transportation
Default-vendor-profile-pic
Lauren
Wedding:
10/2/2010
4.9/5.0
We were very happy with our driver, he was very friendly and helpful. The limo was very nice, the only thing we weren't thrilled about was the lack of an audio-in line to play an ipod and that altho the limo supposedly accommodated 18, we had 15 people and two bridesmaids were stuck in the back, definitely couldn't fit 18. Everyone I spoke to in the office was very nice and the company is very dependable. I would recommend.
We were very happy with our driver, he was very friendly and helpful. The limo was very nice, the only thing we weren't Read more...
We were very happy with our driver, he was very friendly and helpful. The limo was very nice, the only thing we weren't thrilled about was the lack of an audio-in line to play an ipod and that altho the limo supposedly accommodated 18, we had 15 people and two bridesmaids were stuck in the back, definitely couldn't fit 18. Everyone I spoke to in the office was very nice and the company is very dependable. I would recommend. Read less
Services Used: Transportation
Default-vendor-profile-pic
Judy
Wedding:
9/29/2012
4.8/5.0
The limo that I got was super clean and came on time to pick the wedding party at the hotel. The limo driver got us to the wedding on time since we were running behind schedule. Patty was super nice to work with and quick to respond to all my questions. Thomas limo was the only place that let me actually look at the limo I would be getting for my wedding which helped with my piece of mind.
The limo that I got was super clean and came on time to pick the wedding party at the hotel. The limo driver got us to the Read more...
The limo that I got was super clean and came on time to pick the wedding party at the hotel. The limo driver got us to the wedding on time since we were running behind schedule. Patty was super nice to work with and quick to respond to all my questions. Thomas limo was the only place that let me actually look at the limo I would be getting for my wedding which helped with my piece of mind. Read less
Services Used: Transportation
Bg5
Anonymous
Wedding:
2+ years ago
4.8/5.0
Reputable and reliable company- you do pay a little more for these traits but it eased my nerves after hearing so many transportation horror stories. Very quick at responding back when getting price quotes, choosing vehicles, and setting up timelines. The company was also flexible about me adjusting my start and end times all the way up to the week before the wedding which helped relieve some stress. Overall I'd highly recommend.
Reputable and reliable company- you do pay a little more for these traits but it eased my nerves after hearing so many Read more...
Reputable and reliable company- you do pay a little more for these traits but it eased my nerves after hearing so many transportation horror stories. Very quick at responding back when getting price quotes, choosing vehicles, and setting up timelines. The company was also flexible about me adjusting my start and end times all the way up to the week before the wedding which helped relieve some stress. Overall I'd highly recommend. Read less
Services Used: Transportation
Default-vendor-profile-pic
Michael
Wedding:
5/24/2014
4.6/5.0
Our limo driver was very personable. The suspension in the limo bus was surprisingly bumpy during our ride. Some of the office staff at your Akron location are really nice and helpful. There is one woman at the Akron office - I don't remember her name - who was not friendly or helpful whatsoever.
Our limo driver was very personable. The suspension in the limo bus was surprisingly bumpy during our ride. Some of the Read more...
Our limo driver was very personable. The suspension in the limo bus was surprisingly bumpy during our ride. Some of the office staff at your Akron location are really nice and helpful. There is one woman at the Akron office - I don't remember her name - who was not friendly or helpful whatsoever. Read less
Services Used: Transportation
Default-vendor-profile-pic
Lyndsay
Wedding:
10/12/2013
4.6/5.0
We used Thomas Limousine for our wedding party transportation in a limo bus and a shuttle for our guests. The drivers were on time, friendly and professional. Our limo bus driver, Frank, was especially excellent and we could not have been happier with their service.
We used Thomas Limousine for our wedding party transportation in a limo bus and a shuttle for our guests. The drivers were Read more...
We used Thomas Limousine for our wedding party transportation in a limo bus and a shuttle for our guests. The drivers were on time, friendly and professional. Our limo bus driver, Frank, was especially excellent and we could not have been happier with their service. Read less
Services Used: Transportation
Default-vendor-profile-pic
natalieguillaume
Wedding:
5/5/2012
4.6/5.0
Working with Thomas Limo was great! They were quick to respond, accommodated my needs, and were on time for everything! I gave them a pretty specific schedule because we saved money by having one limo that needed to make multiple pickups to get everyone to the church on time. The limo was on time for every pickup, which made one less thing I had to worry about! The driver even gave me a card with his phone number in case we had any changes to our schedule so he could accommodate them. They were great to work with!
Working with Thomas Limo was great! They were quick to respond, accommodated my needs, and were on time for everything! I Read more...
Working with Thomas Limo was great! They were quick to respond, accommodated my needs, and were on time for everything! I gave them a pretty specific schedule because we saved money by having one limo that needed to make multiple pickups to get everyone to the church on time. The limo was on time for every pickup, which made one less thing I had to worry about! The driver even gave me a card with his phone number in case we had any changes to our schedule so he could accommodate them. They were great to work with! Read less
Services Used: Transportation
Default-vendor-profile-pic
Jen
Wedding:
9/10/2011
4.6/5.0
Thomas Limousine was a fabulous choice for our wedding! We used them both for a 33-passenger shuttle and for an 18-passenger Escalade to transport the bridal party and guests from various hotels. The drivers were very professional and right on time, and the vehicles were beautiful and clean. The one snafu was that the shuttle driver dropped groups off in the wrong area for the reception, but it may have been a miscommunication error between the wedding planner and Thomas. Overall, I was very pleased and would recommend Thomas to other brides.
Thomas Limousine was a fabulous choice for our wedding! We used them both for a 33-passenger shuttle and for an Read more...
Thomas Limousine was a fabulous choice for our wedding! We used them both for a 33-passenger shuttle and for an 18-passenger Escalade to transport the bridal party and guests from various hotels. The drivers were very professional and right on time, and the vehicles were beautiful and clean. The one snafu was that the shuttle driver dropped groups off in the wrong area for the reception, but it may have been a miscommunication error between the wedding planner and Thomas. Overall, I was very pleased and would recommend Thomas to other brides. Read less
Services Used: Transportation
Default-vendor-profile-pic
Jacob
Wedding:
5/24/2014
4.5/5.0
Thomas Limousine was great and the cost was best in the market. The only lessons learned was to confirm style of party bus. We had the 26 passenger and assumed it was the one they advertised online in their fleet pictures and it wasn't. Just confirm what bus style you are getting. Also confirm the driver knows the area. We had a few stops we had to tell them how to get to because they weren't from the area. Though on the upside the driver was great and did anything asked. We would recommend this business to anyone! Actually already have!
Thomas Limousine was great and the cost was best in the market. The only lessons learned was to confirm style of party Read more...
Thomas Limousine was great and the cost was best in the market. The only lessons learned was to confirm style of party bus. We had the 26 passenger and assumed it was the one they advertised online in their fleet pictures and it wasn't. Just confirm what bus style you are getting. Also confirm the driver knows the area. We had a few stops we had to tell them how to get to because they weren't from the area. Though on the upside the driver was great and did anything asked. We would recommend this business to anyone! Actually already have! Read less
Services Used: Transportation
Default-vendor-profile-pic
Anonymous
Wedding:
Recently Married
4.4/5.0
The driver who drove the bridal party was wonderful and extremely attentive. Not only to the bride and her party but helpful to me (mom) in church.He did things that were unexpected but soooo helpful. He was wonderful.I would give him 5 stars on all categories.
I also rented 2 busses to transport guest to church to the reception and back to their hotels. I only met one driver at the end of the evening. He was quite impatient with me and wanted to leave right at 11pm. The reception ended at 11pm and some of the guests were a little slow in leaving. His impatience upset me since I was paying for his time. I did not hear any negatives from my guests. I would give him 3 stars for professionalism and 2 stars on flexibility.
The driver who drove the bridal party was wonderful and extremely attentive. Not only to the bride and her party but Read more...
The driver who drove the bridal party was wonderful and extremely attentive. Not only to the bride and her party but helpful to me (mom) in church.He did things that were unexpected but soooo helpful. He was wonderful.I would give him 5 stars on all categories.
I also rented 2 busses to transport guest to church to the reception and back to their hotels. I only met one driver at the end of the evening. He was quite impatient with me and wanted to leave right at 11pm. The reception ended at 11pm and some of the guests were a little slow in leaving. His impatience upset me since I was paying for his time. I did not hear any negatives from my guests. I would give him 3 stars for professionalism and 2 stars on flexibility. Read less
Services Used: Transportation
130x130_sq_1230921475156-isaidyes
Michael
Wedding:
7/18/2009
4.3/5.0
We used this service for both our rehearsal dinner on Friday night (took guests from the Sheraton Suites Hotel in Cuyahoga Falls to the Akron Aeros ballpark-Menche's Brothers Restaurant) and for our pictures on Saturday afternoon prior to our wedding. We chose to see each other before the wedding to get great photo opportunities around the area and the driver was very prompt (actually arrived 15 minutes early at least) and was flexible about when we ended the photo session (we needed an additional half an hour). The company was great as it allowed you to book for as little as two hours while other area companies required you to book for a minimum of four hours. Overall we were very pleased with the professional manner the drivers exemplified and the value for the services we needed. I would recommend this company again as we had no problems whatsoever.
We used this service for both our rehearsal dinner on Friday night (took guests from the Sheraton Suites Hotel in Cuyahoga Read more...
We used this service for both our rehearsal dinner on Friday night (took guests from the Sheraton Suites Hotel in Cuyahoga Falls to the Akron Aeros ballpark-Menche's Brothers Restaurant) and for our pictures on Saturday afternoon prior to our wedding. We chose to see each other before the wedding to get great photo opportunities around the area and the driver was very prompt (actually arrived 15 minutes early at least) and was flexible about when we ended the photo session (we needed an additional half an hour). The company was great as it allowed you to book for as little as two hours while other area companies required you to book for a minimum of four hours. Overall we were very pleased with the professional manner the drivers exemplified and the value for the services we needed. I would recommend this company again as we had no problems whatsoever. Read less
Services Used: Transportation
Default-vendor-profile-pic
Anonymous
Wedding:
Recently Married
4.2/5.0
Service was great. Staff in the office and drivers were awesome during the planning and day of. No serious complaints that would hinder my referral.

Complaints are: 1) gave one day notice that the bill was due two weeks before the event. There were no reminders, other than hey it's due tomorrow. 2) we went over our time limit by half hour, they charged his credit card for that time without notifying us they would do so and when.

Otherwise the vehicle was clean and spacious. And the drivers were knowledgeable and sober. :)
Service was great. Staff in the office and drivers were awesome during the planning and day of. No serious complaints that Read more...
Service was great. Staff in the office and drivers were awesome during the planning and day of. No serious complaints that would hinder my referral.

Complaints are: 1) gave one day notice that the bill was due two weeks before the event. There were no reminders, other than hey it's due tomorrow. 2) we went over our time limit by half hour, they charged his credit card for that time without notifying us they would do so and when.

Otherwise the vehicle was clean and spacious. And the drivers were knowledgeable and sober. :) Read less
Services Used: Transportation
Default-vendor-profile-pic
Jennifer
Wedding:
9/18/2010
4.2/5.0
The limo that we rented was supposed to fit approximately 10-14 people. But it was actually a lot smaller than we expected. We were not able to fit the entire bridal party in together so we made several trips. Yet it was beautiful and the staff was really great to work with.
The limo that we rented was supposed to fit approximately 10-14 people. But it was actually a lot smaller than we Read more...
The limo that we rented was supposed to fit approximately 10-14 people. But it was actually a lot smaller than we expected. We were not able to fit the entire bridal party in together so we made several trips. Yet it was beautiful and the staff was really great to work with. Read less
Services Used: Transportation
Default-vendor-profile-pic
Anonymous
Wedding:
Recently Married
3.9/5.0
Transportation was clean and driver was professional. Very flexible and easy to work with.
Transportation was clean and driver was professional. Very flexible and easy to work with.
Transportation was clean and driver was professional. Very flexible and easy to work with. Read less
Services Used: Transportation
Default-vendor-profile-pic
Sean
Wedding:
9/3/2011
3.1/5.0
Booking the limo was a good experience, but the limo driver assigned creeped us out. We took pictures at a local park with a river. There were a number of teenagers swimming in the river and we noticed the driver snapping pictures of them with his cell phone. After we left the river we drove to a second picture location. On the ride over we could only get one aweful radio station on the radio. He said he would try and fix it at the last stop. As we got close to the second location, he got lost trying to find the site. We drove around the park lost for about 10 minutes before our photographer in another car took the lead. We left the limo to take further pictures, he said he would restock our drinks. When we got back to the car, nothing was restocked and the radio was still giving us one channel. We had to stop to restock. The driver did try to be attentive. He brought us water a few times and he was nice to us. At times I was just weirded out that he was standing over us while taking pictures. We did arrive back to the wedding late. At the end of the day, we got where we were going. But we were not thrilled with the service. Just wonder if he is a regular driver?
Booking the limo was a good experience, but the limo driver assigned creeped us out. We took pictures at a local park with Read more...
Booking the limo was a good experience, but the limo driver assigned creeped us out. We took pictures at a local park with a river. There were a number of teenagers swimming in the river and we noticed the driver snapping pictures of them with his cell phone. After we left the river we drove to a second picture location. On the ride over we could only get one aweful radio station on the radio. He said he would try and fix it at the last stop. As we got close to the second location, he got lost trying to find the site. We drove around the park lost for about 10 minutes before our photographer in another car took the lead. We left the limo to take further pictures, he said he would restock our drinks. When we got back to the car, nothing was restocked and the radio was still giving us one channel. We had to stop to restock. The driver did try to be attentive. He brought us water a few times and he was nice to us. At times I was just weirded out that he was standing over us while taking pictures. We did arrive back to the wedding late. At the end of the day, we got where we were going. But we were not thrilled with the service. Just wonder if he is a regular driver? Read less
Services Used: Transportation
Thomas Limousine responded with the following comments:

We are sincerely sorry to hear about this bad experience you had with our company! We had no prior knowledge of this incident. This is not the service we work really hard to provide to each of our customers. I was very surprised after reading your review, and immediately took a copy to our upper management staff! The driver that was with you is one of our most requested drivers, our management team called him into the office to discuss this event. Since your wedding we haven’t had any other service issues reported with that vehicle, but we asked our in house mechanic to please do a full inspection, to make sure there are no mechanical issues that would of caused that radio to have limited stations. We really want to thank you for taking the time to give us your feedback. We deeply appreciate your comments and I would like to review any and all issues so we can satisfy your experience with Thomas Limousine. Please feel free to contact me at 330-733-5372 or patty@dbthomaslimo.com
Default-vendor-profile-pic
Sarah
Wedding:
5/3/2014
1.2/5.0
We had numerous problems with this company. They call themselves a limo company, but do not have limos, only party buses, even though their websites shows otherwise. My husband and I contacted the company about renting a limo for our wedding and received very different information. I was told a 10 passenger limo was available, he was told it was not. When I called again to make an appointment to look at the limos, we were told we were absolutely not allowed to come look at the limos in person and we should consult the website pictures. I booked the 14 passenger SUV, since I was told the limos were being taken out of service and I had read so many good reviews of this company. Six weeks later, I was contacted and told the 14 passenger SUV was no longer available and I had to use a 12 passenger van. I was resistant as I specifically did not want a van for my wedding (what woman would) and didn't need a large vehicle for my bridal party of 7. I asked to book a 10 passenger and was told it was available, but might be taken out of service and I would be contacted if this happened (which I never was). Then when I called to confirm my limo for the wedding day a week before, I was told that someone had cancelled my reservation without notifying me. The company was unable to explain why it was cancelled or who cancelled it, but told me I was lucky that a limo was still available at full cost. No discounts or offers were made to us for their mistake. We only used this company at this point because all other options were unavailable. There was no customer service with this company! They didn't seem to care that we were willing to pay them money. Instead, we were treated as though we were "lucky" to be using their services. Please do not repeat our mistake!!
We had numerous problems with this company. They call themselves a limo company, but do not have limos, only party buses, Read more...
We had numerous problems with this company. They call themselves a limo company, but do not have limos, only party buses, even though their websites shows otherwise. My husband and I contacted the company about renting a limo for our wedding and received very different information. I was told a 10 passenger limo was available, he was told it was not. When I called again to make an appointment to look at the limos, we were told we were absolutely not allowed to come look at the limos in person and we should consult the website pictures. I booked the 14 passenger SUV, since I was told the limos were being taken out of service and I had read so many good reviews of this company. Six weeks later, I was contacted and told the 14 passenger SUV was no longer available and I had to use a 12 passenger van. I was resistant as I specifically did not want a van for my wedding (what woman would) and didn't need a large vehicle for my bridal party of 7. I asked to book a 10 passenger and was told it was available, but might be taken out of service and I would be contacted if this happened (which I never was). Then when I called to confirm my limo for the wedding day a week before, I was told that someone had cancelled my reservation without notifying me. The company was unable to explain why it was cancelled or who cancelled it, but told me I was lucky that a limo was still available at full cost. No discounts or offers were made to us for their mistake. We only used this company at this point because all other options were unavailable. There was no customer service with this company! They didn't seem to care that we were willing to pay them money. Instead, we were treated as though we were "lucky" to be using their services. Please do not repeat our mistake!! Read less
Services Used: Transportation
Thomas Limousine responded with the following comments:

I am terribly sorry to hear this! This is not the experience we try to offer!!! What can I do to make this better?!
This year we did have a lot of changes in our fleet because of something completely out of our control. They discontinued manufacturing that 14 passenger limousine, so the owner had to make a tough decision to upgrade those vehicles into something that would still offer the comfort for bridal parties. That is when the 12 and 14 passenger Mercedes Sprinters were brought in to replace them. I don't think they explained that vehicle properly it is not a van. It's a limousine.
Along with these changes we knew that we would be replacing our 10 passenger limousine soon as well because they no longer make the Lincoln Town Car! The owners did ask our office to please not book any 10 passéngers in fear we wouldn't own one by the time the wedding takes place and disappoint a bride. With that being said obviously that didn't work in your experience and for that I'm truly sorry. My name is Patty and my personal email is patty@dbthomaslimo.com if you would like to email me the name that the reservation was under I can look into this further.
Default-vendor-profile-pic
joseph
Wedding:
5/24/2014
1.0/5.0
I had scheduled the shuttle to run from the McKinley Grand hotel in downtown Canton, OH to Sable Creek Golf course in Hartville, this is a 25-30 min one-way trip. The shuttle was supposed to make two trips to the course and at night two more trips from the course back to the hotel. I feel as though I was ripped off because there was only one trip from the hotel to the course and the rest of my guest were stranded at the hotel. Luckily the hotel came through and provided transportation for my guest that were standing there waiting on the second shuttle.

I do not and I will not recommend this company for any event, especially since when I confronted the driver about the situation he acted like it was my fault.
I had scheduled the shuttle to run from the McKinley Grand hotel in downtown Canton, OH to Sable Creek Golf course in Read more...
I had scheduled the shuttle to run from the McKinley Grand hotel in downtown Canton, OH to Sable Creek Golf course in Hartville, this is a 25-30 min one-way trip. The shuttle was supposed to make two trips to the course and at night two more trips from the course back to the hotel. I feel as though I was ripped off because there was only one trip from the hotel to the course and the rest of my guest were stranded at the hotel. Luckily the hotel came through and provided transportation for my guest that were standing there waiting on the second shuttle.

I do not and I will not recommend this company for any event, especially since when I confronted the driver about the situation he acted like it was my fault. Read less
Services Used: Transportation
Thomas Limousine responded with the following comments:

We are SO sorry about this!!! This is not the type of service we pride our company on providing!!! I am sharing this review with our upper management staff, and our owner!!!

I will also be contacting you personally to try and make the situation right on our end. Deepest apologies!!

DEALS

Free Sedan!!!!
Print Deal
Redeem In-Store  
If you book a Limousine for your wedding day, Thomas Limousine will send a sedan at the end of the night for the bride and groom! It is equilevant to one free hour of service!!!!!!!
Deal #WW2350e59f92bc2aad
220x220_1239304387968-logo

MAP

 
330 Kennedy Rd, Akron, OH 44305 See On Map
Thanks for visiting the vendor listing for Thomas Limousine
Please let this vendor know that you found them on the WeddingWire Network.
Ww_logo
 
220x220_1239304387968-logo