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(5)

Thrifty Flowers

Westland , MI

LOCATION

Westland, MI US

PHONE

734-467-5144
Please let this vendor know that you found them on the WeddingWire Network.
Flowers

REVIEWS

4.3
out of 5.0
3.7/5.0
4.5/5.0
4.2/5.0
4.5/5.0
4.7/5.0
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Amy
Wedding:
10/30/2010
4.0/5.0
The flowers were great, they turned out fabulous, but the customer service could use some help. The girl that helped me seemed quite young and inexperienced, I understand everyone has to start somewhere but speaking up and not looking at me like I had two heads when I wanted to order boutineers and corsages as a floral shop would have helped a lot.

It was a very difficult process to get everything ordered, I kind of wanted to push her aside and place the order myself. She finally got through the whole thing and I realized she thought I only needed one of each, when I needed like 10 bouts and 5 corsages. I would think ordering multiple of each is a pretty common thing and should be asked how many is needed. When I said how many were needed, I was again met with a puzzled face, like it was a strange request.

When I went to pick them up I was 25 minutes past the pick up time but they still weren't ready. I had to wait about 10-15 minutes....their truck was late, so I understand things happen, but it was the day before my wedding, if I had a more hectic afternoon, I wouldn't have been so understanding that they weren't ready. All in all I would go there again and the final product was great, but like I said, the young girl with the very low voice needs some serious training for customer service if she is going to work with the public.
The flowers were great, they turned out fabulous, but the customer service could use some help. The girl that helped me Read more...
The flowers were great, they turned out fabulous, but the customer service could use some help. The girl that helped me seemed quite young and inexperienced, I understand everyone has to start somewhere but speaking up and not looking at me like I had two heads when I wanted to order boutineers and corsages as a floral shop would have helped a lot.

It was a very difficult process to get everything ordered, I kind of wanted to push her aside and place the order myself. She finally got through the whole thing and I realized she thought I only needed one of each, when I needed like 10 bouts and 5 corsages. I would think ordering multiple of each is a pretty common thing and should be asked how many is needed. When I said how many were needed, I was again met with a puzzled face, like it was a strange request.

When I went to pick them up I was 25 minutes past the pick up time but they still weren't ready. I had to wait about 10-15 minutes....their truck was late, so I understand things happen, but it was the day before my wedding, if I had a more hectic afternoon, I wouldn't have been so understanding that they weren't ready. All in all I would go there again and the final product was great, but like I said, the young girl with the very low voice needs some serious training for customer service if she is going to work with the public. Read less
Services Used: Flowers
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shannonluft
Wedding:
10/11/2009
2.9/5.0
The flowers were very pretty, but all of the bouquets were wrong and their solution was to send me a free arrangement a month later....that I had to pick up.
The flowers were very pretty, but all of the bouquets were wrong and their solution was to send me a free arrangement a Read more...
The flowers were very pretty, but all of the bouquets were wrong and their solution was to send me a free arrangement a month later....that I had to pick up. Read less
Services Used: Flowers
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TracyJustin
Wedding:
7/5/2008
4.7/5.0
The flowers were beautiful and in great condition. The owner sat with us for almost an hour to discuss flower options, and even mentioned a few tips to keep the costs down a bit.
The flowers were beautiful and in great condition. The owner sat with us for almost an hour to discuss flower options, and Read more...
The flowers were beautiful and in great condition. The owner sat with us for almost an hour to discuss flower options, and even mentioned a few tips to keep the costs down a bit. Read less
Services Used: Flowers
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Sarah
Wedding:
8/25/2007
5.0/5.0
The flowers were absolutely fantastic and exactly what I wanted. I was able to modify my flower order 1-2 weeks before the event. They also did the flowers for my sisters wedding back in 2003 and were just as perfect then. I would definitely use them again.
The flowers were absolutely fantastic and exactly what I wanted. I was able to modify my flower order 1-2 weeks before the Read more...
The flowers were absolutely fantastic and exactly what I wanted. I was able to modify my flower order 1-2 weeks before the event. They also did the flowers for my sisters wedding back in 2003 and were just as perfect then. I would definitely use them again. Read less
Services Used: Flowers
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Nicole
Wedding:
8/26/2006
5.0/5.0
Absolutely amazing. Got all of the flowers I wanted, exactly the way that I wanted and looked even better then the picture. They also were much cheaper then every other place I had looked.
Absolutely amazing. Got all of the flowers I wanted, exactly the way that I wanted and looked even better then the Read more...
Absolutely amazing. Got all of the flowers I wanted, exactly the way that I wanted and looked even better then the picture. They also were much cheaper then every other place I had looked. Read less
Services Used: Flowers
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