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(5)

Thrifty Flowers

Westland , MI

LOCATION

Westland, MI US

PHONE

734-467-5144
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Flowers

REVIEWS

4.3
out of 5.0
3.7/5.0
4.5/5.0
4.2/5.0
4.5/5.0
4.7/5.0
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Amy
Wedding:
10/30/2010
4.0/5.0
The flowers were great, they turned out fabulous, but the customer service could use some help. The girl that helped me seemed quite young and inexperienced, I understand everyone has to start somewhere but speaking up and not looking at me like I had two heads when I wanted to order boutineers and corsages as a floral shop would have helped a lot.

It was a very difficult process to get everything ordered, I kind of wanted to push her aside and place the order myself. She finally got through the whole thing and I realized she thought I only needed one of each, when I needed like 10 bouts and 5 corsages. I would think ordering multiple of each is a pretty common thing and should be asked how many is needed. When I said how many were needed, I was again met with a puzzled face, like it was a strange request.

When I went to pick them up I was 25 minutes past the pick up time but they still weren't ready. I had to wait about 10-15 minutes....their truck was late, so I understand things happen, but it was the day before my wedding, if I had a more hectic afternoon, I wouldn't have been so understanding that they weren't ready. All in all I would go there again and the final product was great, but like I said, the young girl with the very low voice needs some serious training for customer service if she is going to work with the public.
Services Used: Flowers
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shannonluft
Wedding:
10/11/2009
2.9/5.0
The flowers were very pretty, but all of the bouquets were wrong and their solution was to send me a free arrangement a month later....that I had to pick up.
Services Used: Flowers
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TracyJustin
Wedding:
7/5/2008
4.7/5.0
The flowers were beautiful and in great condition. The owner sat with us for almost an hour to discuss flower options, and even mentioned a few tips to keep the costs down a bit.
Services Used: Flowers
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Sarah
Wedding:
8/25/2007
5.0/5.0
The flowers were absolutely fantastic and exactly what I wanted. I was able to modify my flower order 1-2 weeks before the event. They also did the flowers for my sisters wedding back in 2003 and were just as perfect then. I would definitely use them again.
Services Used: Flowers
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Nicole
Wedding:
8/26/2006
5.0/5.0
Absolutely amazing. Got all of the flowers I wanted, exactly the way that I wanted and looked even better then the picture. They also were much cheaper then every other place I had looked.
Services Used: Flowers
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