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Toner Photography

North Las Vegas , NV
CONTACT US
CONTACT US

LOCATION

6217 Mercer Valley St
North Las Vegas, NV 89081 US (map)

PHONE

702-982-3773
Please let this vendor know that you found them on the WeddingWire Network.
Photography

PHOTOS

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REVIEWS

4.5
out of 5.0
4.5/5.0
4.5/5.0
4.4/5.0
4.6/5.0
4.6/5.0
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Wwnetwork 128
imogen
Wedding:
9/4/2010
0.0/5.0
BEWARE OF TONER PHOTOGRAPHY!

THEY WILL CANCEL ON YOU AND KEEP YOUR RETAINER/DEPOSIT!SCAM!

I totally agree with Mrs.Armstrong's review- I do not know the lady but if her experience was anything like ours I am not surprised she gave a 1 star rating- in my view they dont deserve anything!

Having booked Michelle 10 months in advance and having paid a 500 dollar deposit I was sent an automated email 3 weeks before our wedding saying that Michelle would no longer be conducting any business. My emails were met with automated responses and a message saying that refunds would be paid in full. Panicked I looked elswhere for a new photographer. I had nearly booked one- and paid over 700 dollars in the process when I received an email from Michelle herself asking if we were still on for the wedding?!Confused I asked her why I had received emails to the contrary and I received a very long email back describing her 'personal' problems and no real explanation. To avoid any more drama I agreed to go ahead with Michelle and lo and behold a few days later she cancelled again. I have not heard anything since. I have emailed and emailed with regards to my 500 dollars and opened a dispute on paypal in order to get it back. Nothing. Words fail me at this point. Just disgusting.
BEWARE OF TONER PHOTOGRAPHY!

THEY WILL CANCEL ON YOU AND KEEP YOUR RETAINER/DEPOSIT!SCAM!

I totally Read more...
BEWARE OF TONER PHOTOGRAPHY!

THEY WILL CANCEL ON YOU AND KEEP YOUR RETAINER/DEPOSIT!SCAM!

I totally agree with Mrs.Armstrong's review- I do not know the lady but if her experience was anything like ours I am not surprised she gave a 1 star rating- in my view they dont deserve anything!

Having booked Michelle 10 months in advance and having paid a 500 dollar deposit I was sent an automated email 3 weeks before our wedding saying that Michelle would no longer be conducting any business. My emails were met with automated responses and a message saying that refunds would be paid in full. Panicked I looked elswhere for a new photographer. I had nearly booked one- and paid over 700 dollars in the process when I received an email from Michelle herself asking if we were still on for the wedding?!Confused I asked her why I had received emails to the contrary and I received a very long email back describing her 'personal' problems and no real explanation. To avoid any more drama I agreed to go ahead with Michelle and lo and behold a few days later she cancelled again. I have not heard anything since. I have emailed and emailed with regards to my 500 dollars and opened a dispute on paypal in order to get it back. Nothing. Words fail me at this point. Just disgusting. Read less
Services Used: Photography
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ddchhichi
Wedding:
7/11/2010
0.0/5.0
I also have a negative experience with Toner Photography :( Similar to the previous reviewer, I've booked Toner Photography in advanced and about 1 month before my wedding, I emailed Michelle about final payment. I didn't get a response for a week, so I called her and I was only able to reach her husband. He said that she was not home and that she will let her know that I called. A few days passed by and I called again, this time, he finally tells me that she is out for a month and he'll tell her that I called if she calls home. So, at that time, it was 3 weeks before my wedding. A day or two later, I get an email from her daughter explaining to me that they have some issues and are cancelling our contract. She also agreed on returning my deposit back to me. At that point, I'm relieved that there is a conclusion to the situation, and I knew for sure that she will not show up and that I can find another photographer.

Months have past, and I have yet to receive my refund. It's sad, but true.
I also have a negative experience with Toner Photography :( Similar to the previous reviewer, I've booked Toner Read more...
I also have a negative experience with Toner Photography :( Similar to the previous reviewer, I've booked Toner Photography in advanced and about 1 month before my wedding, I emailed Michelle about final payment. I didn't get a response for a week, so I called her and I was only able to reach her husband. He said that she was not home and that she will let her know that I called. A few days passed by and I called again, this time, he finally tells me that she is out for a month and he'll tell her that I called if she calls home. So, at that time, it was 3 weeks before my wedding. A day or two later, I get an email from her daughter explaining to me that they have some issues and are cancelling our contract. She also agreed on returning my deposit back to me. At that point, I'm relieved that there is a conclusion to the situation, and I knew for sure that she will not show up and that I can find another photographer.

Months have past, and I have yet to receive my refund. It's sad, but true. Read less
Services Used: Photography
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Mrs. Armstrong
Wedding:
6/19/2010
0.8/5.0
I hired Michelle to do a photo strip tour after our wedding in Las Vegas. I contacted her to confirm everything one week prior to arriving. Then at my luncheon, a lady named Lynn came in and said they were ready for us. So we get to the towncar and I realize that Michelle isn't actually shooting us at all. Which I was ok with. However, her website advertises a stretch limo with complementary champagne and says it includes 2 hours of photo time. We got a town car, with no champagne, and only 1 hour of shooting time. I stated this to Michelle and got a very drawn out response regarding her personal life and what was going on in it. She also cursed at me in this reply. I sent her an email to her email address and got an auto reply stating that she was no longer conducting business and that if you had her booked in the future or were waiting on a product to reply with your address and you will get a refund. I replied with an email begging for my pictures since I cannot ever replace them. She never replied. Luckily I actually got my disk and my pictures are very good - thanks to Lynn. I saw both positive and negative reviews on her before I booked her. It is the one cloud over our wedding stuff. Don't risk not getting your pictures just to have Michelle. Her web page is still functional, so I am not sure that she is done conducting business.
I hired Michelle to do a photo strip tour after our wedding in Las Vegas. I contacted her to confirm everything one week Read more...
I hired Michelle to do a photo strip tour after our wedding in Las Vegas. I contacted her to confirm everything one week prior to arriving. Then at my luncheon, a lady named Lynn came in and said they were ready for us. So we get to the towncar and I realize that Michelle isn't actually shooting us at all. Which I was ok with. However, her website advertises a stretch limo with complementary champagne and says it includes 2 hours of photo time. We got a town car, with no champagne, and only 1 hour of shooting time. I stated this to Michelle and got a very drawn out response regarding her personal life and what was going on in it. She also cursed at me in this reply. I sent her an email to her email address and got an auto reply stating that she was no longer conducting business and that if you had her booked in the future or were waiting on a product to reply with your address and you will get a refund. I replied with an email begging for my pictures since I cannot ever replace them. She never replied. Luckily I actually got my disk and my pictures are very good - thanks to Lynn. I saw both positive and negative reviews on her before I booked her. It is the one cloud over our wedding stuff. Don't risk not getting your pictures just to have Michelle. Her web page is still functional, so I am not sure that she is done conducting business. Read less
Services Used: Photography
Toner Photography responded with the following comments:

It's unfortunate that people have to lie in order to try and gain a refund. Mrs. Armstrong was infact contacted in regards to a family emergency that I had. My contract clearly states that in the event I can not make it, a qualified photographer will be provided. This is a contract signed by Mrs. Armstrong that she agreed to. Due to the family emergency, I booked the limo as I usually do and told Lynn where to arrive. I am not responsible for the fact that the limo co sent a town car instead of a stretch. Nor was it my doing that they also failed to provide champagne. Presidential Limo advertises this. I quickly contacted Presidential when I was made aware of their error and asked for a refund. I was issued a refund of $26.00 and sent Mrs. Armstrong a check for $100.00 for her inconvience. The check was infact cashed. When she booked me I was asked if I would have the images available a week after the wedding because she had a reception. I agreed. As promised, her images were sent via photo share at a high resolution that she could easily download in 4 days after her wedding. Enhanced too. The hard copy disk was sent out on the 5th day after her wedding. I have always maintained a strong connection with my couples and have always done my best to provide excellent customer service. I have never missed a wedding, but this was beyond my control. When she sent me a rude and threatening letter, I felt that I needed to inform her of why I was unable to make it. I don't think any of this warrents trying to ruin my reputation that I have worked hard to maintain over the years. I was never rude.
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katjacob
Wedding:
4/3/2010
3.5/5.0
Michelle was very easy to work with and very flexible. However, she was clearly distracted on the day of our wedding because she was moving the next day and I am afraid that it showed in our wedding pictures. While there were some very nice photos, I was disappointed in the overall result. Our wedding took place at the Springs Preserve in Las Vegas, which is an absolutely beautiful nature preserve. Michelle told me that she was personally very familiar with the Springs Preserve as she brought her family there a lot. However, I was disappointed in the spot where she chose to take most of our posed photos and I found that I had to prompt her to try more than 1 location and then she seemed to struggle to find a second location. For the most part, our posed photos were okay (though I think we could have found a better background in such a beautiful venue), but I found that the candid shots were pretty lacking. Overall, I was very disappointed in my wedding photos and can only hope that without the distraction of an impending move (which I was unaware of), this photographer will produce better results for someone else.
Michelle was very easy to work with and very flexible. However, she was clearly distracted on the day of our wedding Read more...
Michelle was very easy to work with and very flexible. However, she was clearly distracted on the day of our wedding because she was moving the next day and I am afraid that it showed in our wedding pictures. While there were some very nice photos, I was disappointed in the overall result. Our wedding took place at the Springs Preserve in Las Vegas, which is an absolutely beautiful nature preserve. Michelle told me that she was personally very familiar with the Springs Preserve as she brought her family there a lot. However, I was disappointed in the spot where she chose to take most of our posed photos and I found that I had to prompt her to try more than 1 location and then she seemed to struggle to find a second location. For the most part, our posed photos were okay (though I think we could have found a better background in such a beautiful venue), but I found that the candid shots were pretty lacking. Overall, I was very disappointed in my wedding photos and can only hope that without the distraction of an impending move (which I was unaware of), this photographer will produce better results for someone else. Read less
Services Used: Photography
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Joetta
Wedding:
4/2/2010
5.0/5.0
Toner photography is incredible!! My wedding pictures are flawless and there are over 800 of them. Michelle is very easy to work with and she knows just how to capture the best pictures! I would 100% recommend her!!
Toner photography is incredible!! My wedding pictures are flawless and there are over 800 of them. Michelle is very easy Read more...
Toner photography is incredible!! My wedding pictures are flawless and there are over 800 of them. Michelle is very easy to work with and she knows just how to capture the best pictures! I would 100% recommend her!! Read less
Services Used: Photography
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Annabelle
Wedding:
3/27/2010
0.0/5.0
I not only lost a ton of money but also my wedding memories. I tried to be patient and understanding of Michelle's situation but she never bothered to contact me or respond to my many calls and emails.
I not only lost a ton of money but also my wedding memories. I tried to be patient and understanding of Michelle's Read more...
I not only lost a ton of money but also my wedding memories. I tried to be patient and understanding of Michelle's situation but she never bothered to contact me or respond to my many calls and emails. Read less
Services Used: Photography
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Lindsay
Wedding:
11/30/2009
5.0/5.0
We got married in Las Vegas on November 30th, 2009. When we decided to wed in Las Vegas, I immediately started looking for photographers. I found Michelle and fell in love with her photos, and the love didn’t stop there! She quickly responded to all my emails (and my many questions & concerns), which made me even more sure of my decision to book her.
We planned our wedding from afar (Alberta, Canada) and she made planning from a distance a breeze! When we decided to make a pre-wedding trip to Vegas to book our venue, we did an engagement shoot with Michelle. She suggested many places for us to get them done, and we chose The Boneyard. Prior to the engagement shoot Michelle contacted me to finalize the details and even sent an email the night prior to make sure everything was still good. When we arrived at the shoot we immediately felt at ease. The shoot was a success and made us even more confident in our decision. Once we received our engagement pictures, we were amazed with the quality and style of the pictures. Our friends and family were in awe.
In the months leading up to our wedding Michelle even assisted me with our wedding day timeline, which was a huge help. On our wedding day, Michelle showed up on time and immediately got to work. She was very professional but also very at ease with everything that was going on. We asked Michelle to recommend locations on the Las Vegas Strip to do pictures and she picked the most perfect spots that in turn gave us beautiful wedding pictures. She worked tiressly throughout the whole day and never bothered anyone. When we first saw our wedding pictures on the blog, we were amazed at how perfect they were. They reflected us as a couple perfectly! We were even more in shock when we received all of the pictures! It has been so hard to choose our favorites.
I would recommend Michelle to anyone that is looking for an amazing photographer, you will not regret your decision!
Thank you Michelle for the most amazing pictures that will allow us to remember every detail of our wedding in all of the years to come!
We got married in Las Vegas on November 30th, 2009. When we decided to wed in Las Vegas, I immediately started looking for Read more...
We got married in Las Vegas on November 30th, 2009. When we decided to wed in Las Vegas, I immediately started looking for photographers. I found Michelle and fell in love with her photos, and the love didn’t stop there! She quickly responded to all my emails (and my many questions & concerns), which made me even more sure of my decision to book her.
We planned our wedding from afar (Alberta, Canada) and she made planning from a distance a breeze! When we decided to make a pre-wedding trip to Vegas to book our venue, we did an engagement shoot with Michelle. She suggested many places for us to get them done, and we chose The Boneyard. Prior to the engagement shoot Michelle contacted me to finalize the details and even sent an email the night prior to make sure everything was still good. When we arrived at the shoot we immediately felt at ease. The shoot was a success and made us even more confident in our decision. Once we received our engagement pictures, we were amazed with the quality and style of the pictures. Our friends and family were in awe.
In the months leading up to our wedding Michelle even assisted me with our wedding day timeline, which was a huge help. On our wedding day, Michelle showed up on time and immediately got to work. She was very professional but also very at ease with everything that was going on. We asked Michelle to recommend locations on the Las Vegas Strip to do pictures and she picked the most perfect spots that in turn gave us beautiful wedding pictures. She worked tiressly throughout the whole day and never bothered anyone. When we first saw our wedding pictures on the blog, we were amazed at how perfect they were. They reflected us as a couple perfectly! We were even more in shock when we received all of the pictures! It has been so hard to choose our favorites.
I would recommend Michelle to anyone that is looking for an amazing photographer, you will not regret your decision!
Thank you Michelle for the most amazing pictures that will allow us to remember every detail of our wedding in all of the years to come! Read less
Services Used: Photography
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fallbride
Wedding:
11/7/2009
5.0/5.0
We had the greatest time working with Michelle! The pictures are beautiful! For any future photography, I know who I'm turning too :-) Very professional and budget friendly. We never worried about the "quality or look" of the photos since Michelle used her artistic editing. I would recommend Toner Photography to anybody, not just brides!
Thanks again for all your hard work!
We had the greatest time working with Michelle! The pictures are beautiful! For any future photography, I know who I'm Read more...
We had the greatest time working with Michelle! The pictures are beautiful! For any future photography, I know who I'm turning too :-) Very professional and budget friendly. We never worried about the "quality or look" of the photos since Michelle used her artistic editing. I would recommend Toner Photography to anybody, not just brides!
Thanks again for all your hard work! Read less
Services Used: Photography
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mloeks
Wedding:
10/27/2009
5.0/5.0
My husband and I were married three months ago. We hired Michelle after reading the reviews on Wedding Wire.
Neither one of us really like to be photographed, but we had a great time and our photos look great. We also had a chapel photographer and our photos on the Las Vegas Strip with Michelle are so much better!
We still need to get to getting our photos selected and albums together, but once we do, we will have great photos to always remember our special day! Thanks Michelle!
My husband and I were married three months ago. We hired Michelle after reading the reviews on Wedding Wire.
Neither Read more...
My husband and I were married three months ago. We hired Michelle after reading the reviews on Wedding Wire.
Neither one of us really like to be photographed, but we had a great time and our photos look great. We also had a chapel photographer and our photos on the Las Vegas Strip with Michelle are so much better!
We still need to get to getting our photos selected and albums together, but once we do, we will have great photos to always remember our special day! Thanks Michelle! Read less
Services Used: Photography
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Squeeky
Wedding:
10/12/2007
5.0/5.0
I have only good things to say about Michelle! She is very professional and wanted to hear my opinions and what I wanted, and then we worked around that. I received my final photos from her and I'm just thrilled with the results.
I have only good things to say about Michelle! She is very professional and wanted to hear my opinions and what I wanted, Read more...
I have only good things to say about Michelle! She is very professional and wanted to hear my opinions and what I wanted, and then we worked around that. I received my final photos from her and I'm just thrilled with the results. Read less
Services Used: Photography
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Anonymous
Wedding:
1+ year ago
5.0/5.0
We had a great experience with this photographer. She was on time, listened to what we were wanting and was very accomodating. She was wonderful at commuticating with us through the whole process. I only wished I would have hired her for my wedding reception. The person hired from the chapel, never showed up. I would highly recommend this photographer. She was great to work with and also a lot of fun. Thanks!!!
We had a great experience with this photographer. She was on time, listened to what we were wanting and was very Read more...
We had a great experience with this photographer. She was on time, listened to what we were wanting and was very accomodating. She was wonderful at commuticating with us through the whole process. I only wished I would have hired her for my wedding reception. The person hired from the chapel, never showed up. I would highly recommend this photographer. She was great to work with and also a lot of fun. Thanks!!! Read less
Services Used: Photography
Toner Photography responded with the following comments:

Lisa and Bob are down to earth people who are so easy to work with. They were both quite comfortable in front of the camera, and nice as can be throught the entire experience.

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6217 Mercer Valley St, North Las Vegas, NV 89081 See On Map
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