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Tony's Reception Palace

Hialeah , FL

LOCATION

Hialeah, FL US

WEBSITE

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Wedding Venue

REVIEWS

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1.8/5.0
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130x130 sq 1268025246446 family
Melissa
Wedding:
2/28/2010
2.9/5.0
Food was good, service was good.
Food was good, service was good.
Food was good, service was good. Read less
Services Used: Wedding Venue
Bg6
melissa
Wedding:
1/13/2008
1.2/5.0
We had our wedding reception here, because this place had history for us. So it was mostly for sentimental value. Unfortunately the quality of service was not what we expected. They weren't willing to work on our ideas for our wedding reception. It was very by their book. From the moment we placed our deposit, they had an I don't care about your event attitude. When I spoke to the owner about how unhappy I was about everything and what could be done to fix the situation he came right out and told us he would not give us our money back if we wanted to go elsewhere. Basically we were stuck with them. To say they were rude would be an understatement and to make matters worse they did not fulfill their end of the contract. Our centerpieces as well as our center isle were not what we had chose and paid for. They gave us a very hard time when it came to the set up of our extras (favors, guest sign-in book, our table seating chart, etc.). We agreed to go the night before as no one was using that room and the day before we were going to set up they said no. They wanted us to do the set up the day of the wedding. After a very nasty conversation, they relinquished and let us set up the day before our event. As for the day of our event, they were still setting up the flower arrangements and the cake and cake table when my guests were arriving. The only positive thing I have to say about this place is that the service provided by the staff the DAY OF the event was pleasant and the food was good. With all the money we spent to make this venue look descent I could have gone to the hotel where I originally wanted to hold our reception. Honestly, I will never use this place for any other event and would not recommend this venue to anyone. Beware and read the fine print.
We had our wedding reception here, because this place had history for us. So it was mostly for sentimental value. Read more...
We had our wedding reception here, because this place had history for us. So it was mostly for sentimental value. Unfortunately the quality of service was not what we expected. They weren't willing to work on our ideas for our wedding reception. It was very by their book. From the moment we placed our deposit, they had an I don't care about your event attitude. When I spoke to the owner about how unhappy I was about everything and what could be done to fix the situation he came right out and told us he would not give us our money back if we wanted to go elsewhere. Basically we were stuck with them. To say they were rude would be an understatement and to make matters worse they did not fulfill their end of the contract. Our centerpieces as well as our center isle were not what we had chose and paid for. They gave us a very hard time when it came to the set up of our extras (favors, guest sign-in book, our table seating chart, etc.). We agreed to go the night before as no one was using that room and the day before we were going to set up they said no. They wanted us to do the set up the day of the wedding. After a very nasty conversation, they relinquished and let us set up the day before our event. As for the day of our event, they were still setting up the flower arrangements and the cake and cake table when my guests were arriving. The only positive thing I have to say about this place is that the service provided by the staff the DAY OF the event was pleasant and the food was good. With all the money we spent to make this venue look descent I could have gone to the hotel where I originally wanted to hold our reception. Honestly, I will never use this place for any other event and would not recommend this venue to anyone. Beware and read the fine print. Read less
Services Used: Wedding Venue
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