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Total Focus Professional Photography & Video

South Florida , FL

LOCATION

South Florida, FL 33127 US

PHONE

888-397-0230

WEBSITE

View website
Please let this vendor know that you found them on the WeddingWire Network.
Videography

REVIEWS

1.4
out of 5.0
1.6/5.0
1.4/5.0
1.3/5.0
1.1/5.0
1.3/5.0
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Tessie3184
Wedding:
11/28/2009
1.0/5.0
I'm not big on reviews, but I just had to make this known to all other couples who are looking to hire a photo/videography company. These people are the most unprofessional company that I ever had to deal with. Their prices are appealing and very competitive, HOWEVER their business tact is nonexistent and contract is outrageous. A salesman came to my mothers home and sat us down and laid everything out in front of us. He specifically told us "Half of the payment is due prior to the wedding and half after the wedding". That is reasonable. HOWEVER, when I calle to get an update on my account, not only did they have the incorrect balance that I owed (mind you they said I owe more) and they said 85% is due prior to services being rendered. WHAT!????!!! Who conducts business as such???? And called and voice my complaint to the manager, and told him that his saleman did not inform of that policy and told me otherwise. He would not budge. Never once did I say I was not going to pay these people, but I did however mention that A) I do not feel comfortable paying an 85% deposit and B) if the services I receive are not up to quality that was presented to me that I will not pay them for subpar quality job. I thought I was being a fair customer, and the manager STILL did not own up to his employees mistake. I went with another company. NOT WORTH IT!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! STAY AWAY FROM THESE VOULTURES Also, they go by Photo Video Network, google them and you'll see the many horrible reviews!!!!!!!!!!!!!
I'm not big on reviews, but I just had to make this known to all other couples who are looking to hire a photo/videography Read more...
I'm not big on reviews, but I just had to make this known to all other couples who are looking to hire a photo/videography company. These people are the most unprofessional company that I ever had to deal with. Their prices are appealing and very competitive, HOWEVER their business tact is nonexistent and contract is outrageous. A salesman came to my mothers home and sat us down and laid everything out in front of us. He specifically told us "Half of the payment is due prior to the wedding and half after the wedding". That is reasonable. HOWEVER, when I calle to get an update on my account, not only did they have the incorrect balance that I owed (mind you they said I owe more) and they said 85% is due prior to services being rendered. WHAT!????!!! Who conducts business as such???? And called and voice my complaint to the manager, and told him that his saleman did not inform of that policy and told me otherwise. He would not budge. Never once did I say I was not going to pay these people, but I did however mention that A) I do not feel comfortable paying an 85% deposit and B) if the services I receive are not up to quality that was presented to me that I will not pay them for subpar quality job. I thought I was being a fair customer, and the manager STILL did not own up to his employees mistake. I went with another company. NOT WORTH IT!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! STAY AWAY FROM THESE VOULTURES Also, they go by Photo Video Network, google them and you'll see the many horrible reviews!!!!!!!!!!!!! Read less
Services Used: Videography
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NSTELLA624@AOL.COM
Wedding:
7/10/2009
2.8/5.0
I haven't received my pictures yet, because I added on to my package. But, the women to took pictures (Heather) was so sweet as well as the video guy (Anthony). They were very kind and patient with everyone as well as the heat!
I haven't received my pictures yet, because I added on to my package. But, the women to took pictures (Heather) was so Read more...
I haven't received my pictures yet, because I added on to my package. But, the women to took pictures (Heather) was so sweet as well as the video guy (Anthony). They were very kind and patient with everyone as well as the heat! Read less
Services Used: Photography, Videography
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Summer
Wedding:
4/27/2008
0.3/5.0
When I sat down with the sales rep from Total Focus Professional Photography & Video, I explained that there were a few things most important to me. One, I wanted a CD with the copy of all the pictures taken at my wedding, Second, I wanted photos taken with fun poses, Third, I stated that I wanted to have some elegant pictures of me getting ready for the wedding and that I wanted pictures by my self before heading down the isle. (Pretend pictures of tying the dress, getting hair done etc.) The sales rep tried to tell me that most people don't ever use the CD with pictures and just leave it in a drawer. I explained that I constantly take/send pictures and that regardless of what he thought, I wanted a cd with the copy of all the pictures in it. He proceded with other details and at the end quoted us a price. I later called the company to double check that all the things I had requested were included in the package. I was then informed that the CD I had stressed I wanted was not calculated in the original price with the photography pkg I had gotten. It would cost me an extra $675 to have access to it. That is hidious!! Specially since I had stressed it at the beguining that I wanted it and was originally told it was included in my pkg.

Then, the day of the wedding, the photographer steps in the room as I'm practically naked getting dressed in my gown. I asked him to leave the room and come back once I had put in my dress on. He did not leave the room and began to take some pictures of me in slipping the dress on. I told him I didnt want pictures taken till I had the dress on. This made me feel very upset and uncomfortable.

Later, the pictures taken after the reception, again very ammateur, I culd of taken better pictures my self. I told him I wanted candid photos and pictures of everyone looking all excited, jumping up and or doing funny faces.Instead he took pictures of everyone in the same poseso monotonous!!! My wedding reception was held at a golf & country club... so instead of the photographer taking advantage pf the pretty scenary, he not only took pictures of the same poses, but he took most of them at the exact same location with all the neighborhood houses on the background, instead of taking the pictures with the golf corse and gardens scenary. I called them to tell them that I literally hated 90% + of the pictures... The answer I got from Total Focus was that the pictures are actually great and that for the past 2yrs no one had complained about this photographers. I told them he was horrible and I would never recommend their company nor the photographer to anyone EVER! No action was taken on their part.

Oh, another thing... I almost forgot. The photographer was also very rude and giving pople an attitude when they requested sertain pictures of them and family portraits. To top it off, he decides to tell us as the Best Man is beguining his speach that he had some questions for us as far as when he was leaving and etc. We had to tell him he had to wait till all the speaches were done with because he was keeping us from listening to what was being said to us. Who does that??? I was also charched an extra $365 for the photographer to stay till the garder and bouquett tossing... I was told this last minute as well, with in the day of the wedding. I give the over all service a .05 ... not even a whole point. I have not yet gotten my album. I keep being told that they guarantee me being happy with the album. How can this be when the pictures are so horrible?? Other people in the family took much better pictures with their regular digital cameras...

I'm writing all this so hopefully you don't waste your mone and time with these people who claim to be so great and have avideo of someone recomending them on their site.

Good Luck with your search!
When I sat down with the sales rep from Total Focus Professional Photography & Video, I explained that there were a few Read more...
When I sat down with the sales rep from Total Focus Professional Photography & Video, I explained that there were a few things most important to me. One, I wanted a CD with the copy of all the pictures taken at my wedding, Second, I wanted photos taken with fun poses, Third, I stated that I wanted to have some elegant pictures of me getting ready for the wedding and that I wanted pictures by my self before heading down the isle. (Pretend pictures of tying the dress, getting hair done etc.) The sales rep tried to tell me that most people don't ever use the CD with pictures and just leave it in a drawer. I explained that I constantly take/send pictures and that regardless of what he thought, I wanted a cd with the copy of all the pictures in it. He proceded with other details and at the end quoted us a price. I later called the company to double check that all the things I had requested were included in the package. I was then informed that the CD I had stressed I wanted was not calculated in the original price with the photography pkg I had gotten. It would cost me an extra $675 to have access to it. That is hidious!! Specially since I had stressed it at the beguining that I wanted it and was originally told it was included in my pkg.

Then, the day of the wedding, the photographer steps in the room as I'm practically naked getting dressed in my gown. I asked him to leave the room and come back once I had put in my dress on. He did not leave the room and began to take some pictures of me in slipping the dress on. I told him I didnt want pictures taken till I had the dress on. This made me feel very upset and uncomfortable.

Later, the pictures taken after the reception, again very ammateur, I culd of taken better pictures my self. I told him I wanted candid photos and pictures of everyone looking all excited, jumping up and or doing funny faces.Instead he took pictures of everyone in the same poseso monotonous!!! My wedding reception was held at a golf & country club... so instead of the photographer taking advantage pf the pretty scenary, he not only took pictures of the same poses, but he took most of them at the exact same location with all the neighborhood houses on the background, instead of taking the pictures with the golf corse and gardens scenary. I called them to tell them that I literally hated 90% + of the pictures... The answer I got from Total Focus was that the pictures are actually great and that for the past 2yrs no one had complained about this photographers. I told them he was horrible and I would never recommend their company nor the photographer to anyone EVER! No action was taken on their part.

Oh, another thing... I almost forgot. The photographer was also very rude and giving pople an attitude when they requested sertain pictures of them and family portraits. To top it off, he decides to tell us as the Best Man is beguining his speach that he had some questions for us as far as when he was leaving and etc. We had to tell him he had to wait till all the speaches were done with because he was keeping us from listening to what was being said to us. Who does that??? I was also charched an extra $365 for the photographer to stay till the garder and bouquett tossing... I was told this last minute as well, with in the day of the wedding. I give the over all service a .05 ... not even a whole point. I have not yet gotten my album. I keep being told that they guarantee me being happy with the album. How can this be when the pictures are so horrible?? Other people in the family took much better pictures with their regular digital cameras...

I'm writing all this so hopefully you don't waste your mone and time with these people who claim to be so great and have avideo of someone recomending them on their site.

Good Luck with your search! Read less
Services Used: Photography
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sthflchick
Wedding:
1/12/2008
3.0/5.0
the photographer was great and was outstanding during the wedding. I just did not recieve alot for photos for the $ i paid. the quality was outstanding though.
the photographer was great and was outstanding during the wedding. I just did not recieve alot for photos for the $ i Read more...
the photographer was great and was outstanding during the wedding. I just did not recieve alot for photos for the $ i paid. the quality was outstanding though. Read less
Services Used: Photography
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tiffndave
Wedding:
2/17/2007
0.1/5.0
HONESTLY I HATED THESE PEOPLE FROM THE GET GO, I SHOULD HAVE LISTENED TO MY GUT, IT TOOK ME 9 MONTHS TO GET MY PICSTURES AND VIDEO FTOM THESE PEOPLE, THEY DIDNT GET MY MAID OF HONOR WALKING DOWN THE ISLE NOR MY NEPHEWS!! HORRIBLE!!!!!!!!!! DO NOT WASTE YOUR TIME AND MONEY!!!!
THE LAST THING I REMEMBER OF THIS PLACE WAS THAT I WAS LEFT CRYING BECAUSE NOTHING WAS HOW I WISHED, THEY GOT NONE OF MY GETTING READY B/C THEY WERE LATE, NOT TO MENTION THE PRICE WENT SKY HIGH ONCE EVERYTHING WAS DONE. IT REALLY WAS SO SAD FOR ME ANDMY FAMILY!! OH AND PROOFS FOR YOUR WEDDING WERE 700.00!!!! THAT IS EXTRA AFER THE THOUSANDS YOU SPEND... STAY AWAY FROM THIS BRIDES!!!!!!!!!!!!!!
HONESTLY I HATED THESE PEOPLE FROM THE GET GO, I SHOULD HAVE LISTENED TO MY GUT, IT TOOK ME 9 MONTHS TO GET MY PICSTURES Read more...
HONESTLY I HATED THESE PEOPLE FROM THE GET GO, I SHOULD HAVE LISTENED TO MY GUT, IT TOOK ME 9 MONTHS TO GET MY PICSTURES AND VIDEO FTOM THESE PEOPLE, THEY DIDNT GET MY MAID OF HONOR WALKING DOWN THE ISLE NOR MY NEPHEWS!! HORRIBLE!!!!!!!!!! DO NOT WASTE YOUR TIME AND MONEY!!!!
THE LAST THING I REMEMBER OF THIS PLACE WAS THAT I WAS LEFT CRYING BECAUSE NOTHING WAS HOW I WISHED, THEY GOT NONE OF MY GETTING READY B/C THEY WERE LATE, NOT TO MENTION THE PRICE WENT SKY HIGH ONCE EVERYTHING WAS DONE. IT REALLY WAS SO SAD FOR ME ANDMY FAMILY!! OH AND PROOFS FOR YOUR WEDDING WERE 700.00!!!! THAT IS EXTRA AFER THE THOUSANDS YOU SPEND... STAY AWAY FROM THIS BRIDES!!!!!!!!!!!!!! Read less
Services Used: Photography, Videography
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