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Town Shop Bridal

Poughkeepsie , NY
CONTACT US
CONTACT US

LOCATION

2585 South Road, Hudson Plaza
Poughkeepsie, NY 12601 US (map)

PHONE

845-471-1580
Please let this vendor know that you found them on the WeddingWire Network.
Dress & Attire

INFO FOR DRESS & ATTIRE

Who do you provide services for?
Bride, Bridesmaids, Mother of the Bride, Mother of the Groom
Which of the following services do you provide??
Alterations, Cleaning, Preservation, Sample Sales, Trunk Shows
Which of the following items do you offer?
Bridal Belts, Bridal Gowns, Formal Gowns, Garters, Hair Accessories, Jewelry, Plus Size Gowns, Sample Gowns, Shoes, Undergarments, Veils
What is the average turnaround time for a bridal gown? (select one)
Less than 6 months
How often do you receive new bridal gowns?
Weekly
What is your return policy?
Final Sale

REVIEWS

3.7
out of 5.0
3.7/5.0
3.6/5.0
3.5/5.0
3.8/5.0
3.7/5.0
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Default vendor profile pic
laura
Wedding:
10/21/2017
5.0/5.0
Found the perfect dress after searching everywhere! I honestly dont know why i even bothered going anywhere else they have over 400 dresses!
Found the perfect dress after searching everywhere! I honestly dont know why i even bothered going anywhere else they have Read more...
Found the perfect dress after searching everywhere! I honestly dont know why i even bothered going anywhere else they have over 400 dresses! Read less
Services Used: Dress & Attire
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Jennifer
Wedding:
5/4/2017
5.0/5.0
Yes, yes and yes! Say I do to Town Bridal! They will not let you down! They are all so nice and genuine and sincere.
Yes, yes and yes! Say I do to Town Bridal! They will not let you down! They are all so nice and genuine and sincere.
Yes, yes and yes! Say I do to Town Bridal! They will not let you down! They are all so nice and genuine and sincere. Read less
Services Used: Dress & Attire
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Anonymous
Wedding:
[Private]
5.0/5.0
I had the most wonderful experience with the Town Shop! I had visited several other bridal salons prior, and had not been impressed with the service or the dresses available. I was feeling really down about the whole process and kind of assuming I would finally have to "settle" on a dress I didn't love (which is a shame, because this should be one of the most exciting parts!). However, Kathy's team was so kind, inviting, and very talented. They made suggestions on dresses, helped schlep them to the dressing room, and offered really great tips and advice while I was trying on. Kim was constantly running back and forth to get different belts (thick, thin, bejeweled, satin sash, etc.) to get the perfect look, and Kathy had the best suggestions on ways to modify the dresses to get a really unique look. The dress of my dreams ended up being the second dress I tried on, but I forced myself to try on everything we had picked out to be sure. At the end when we came back to that dress I knew beyond doubt that it was "the one." I would highly recommend Town Shop to any future bride!!
I had the most wonderful experience with the Town Shop! I had visited several other bridal salons prior, and had not been Read more...
I had the most wonderful experience with the Town Shop! I had visited several other bridal salons prior, and had not been impressed with the service or the dresses available. I was feeling really down about the whole process and kind of assuming I would finally have to "settle" on a dress I didn't love (which is a shame, because this should be one of the most exciting parts!). However, Kathy's team was so kind, inviting, and very talented. They made suggestions on dresses, helped schlep them to the dressing room, and offered really great tips and advice while I was trying on. Kim was constantly running back and forth to get different belts (thick, thin, bejeweled, satin sash, etc.) to get the perfect look, and Kathy had the best suggestions on ways to modify the dresses to get a really unique look. The dress of my dreams ended up being the second dress I tried on, but I forced myself to try on everything we had picked out to be sure. At the end when we came back to that dress I knew beyond doubt that it was "the one." I would highly recommend Town Shop to any future bride!! Read less
Services Used: Dress & Attire
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Anonymous
Wedding:
Recently Married
5.0/5.0
excellent service. very professional and informative
excellent service. very professional and informative
excellent service. very professional and informative Read less
Services Used: Dress & Attire
Default vendor profile pic
Jincy
Wedding:
12/18/2016
4.9/5.0
Town Shop was the first dress store I went to. My sales associate, Debbie sat with me and helped me figure out what I was looking for. Thank goodness, she knew what I wanted better than I did. She brought out the first dress which was exactly what I asked for - it was "nice" but nothing special. She brought out a second dress which was the opposite of what I thought I wanted but she "had a feeling" and I tried it on, and just knew it was my dress. Of course I was only 2 dresses into my entire dress experience so I was torn saying yes so quick but Debbie pointed out I could try on as many dresses there as I wanted. It had more selection than any of the other tiny boutiques locally and wasn't as generic as going to a David's Bridal. I tried on one more dress but knew immediately the second dress was my dress. I bought it on the spot.

The price was very affordable, EVEN WITH THE ADJUSTMENTS. Rosie, the seamstress, was wonderful and sweet. There was only one salesperson that made me feel a like I was putting her out to try on the dress (it was the day I picked up the dress for good) but otherwise, everyone who helped me was just unbelievably kind. I liked Debbie the best because she spent time with my bridesmaids, teaching them how to properly corset me into my dress, which I very much appreciated.

Thank you so much Town Shop, for the dress of my dreams (the dreams I didn't even know I had).
Town Shop was the first dress store I went to. My sales associate, Debbie sat with me and helped me figure out what I was Read more...
Town Shop was the first dress store I went to. My sales associate, Debbie sat with me and helped me figure out what I was looking for. Thank goodness, she knew what I wanted better than I did. She brought out the first dress which was exactly what I asked for - it was "nice" but nothing special. She brought out a second dress which was the opposite of what I thought I wanted but she "had a feeling" and I tried it on, and just knew it was my dress. Of course I was only 2 dresses into my entire dress experience so I was torn saying yes so quick but Debbie pointed out I could try on as many dresses there as I wanted. It had more selection than any of the other tiny boutiques locally and wasn't as generic as going to a David's Bridal. I tried on one more dress but knew immediately the second dress was my dress. I bought it on the spot.

The price was very affordable, EVEN WITH THE ADJUSTMENTS. Rosie, the seamstress, was wonderful and sweet. There was only one salesperson that made me feel a like I was putting her out to try on the dress (it was the day I picked up the dress for good) but otherwise, everyone who helped me was just unbelievably kind. I liked Debbie the best because she spent time with my bridesmaids, teaching them how to properly corset me into my dress, which I very much appreciated.

Thank you so much Town Shop, for the dress of my dreams (the dreams I didn't even know I had). Read less
Services Used: Dress & Attire
Default vendor profile pic
Sarah
Wedding:
11/19/2016
4.8/5.0
My experience at Town Shop was absolutely amazing from start to finish! I couldn't find the place at first (my GPS was wrong, it's next to Price Chopper), but once I did I was not disappointed. I came in and my sales person, Renee, was patiently waiting for me with my mother in law. She continued to wait for my mother that was also running late, but took care of some of the boring informational parts so that when my mother did arrive all we had to do was try on dresses.
Renee was an amazing person to work with she listen to my every need or concern and asked all the right questions. We got along great which only helped in the process. After gauging what I wanted with a few dresses, Renee found and picked the perfect dress and combination of everything I wanted. I immediately starting crying and couldn't wait to show it off! On top of that they gave us a discount because I bought it off the rack instead of ordering it. Wonderfully, all alterations are included in the price.
I am a bigger girl and I had the time of my life at this shop. It was so important for me to feel beautiful in each dress. I did not have one frustrating moment of trying to zip up anything and I left feeling great about myself and how I spent my money. Thank you for making my day!! Cannot wait to wear the dress at my wedding!

ADDITION: My dress was absolutely gorgeous at my wedding yesterday! It was the perfect length and fit like a glove. The ladies at Town Shop were great and very experience I had there were amazing. It made driving the hour and a half to the store not seem as bad because I knew I would get great service each time. Thank you, thank you for everything!
My experience at Town Shop was absolutely amazing from start to finish! I couldn't find the place at first (my GPS was Read more...
My experience at Town Shop was absolutely amazing from start to finish! I couldn't find the place at first (my GPS was wrong, it's next to Price Chopper), but once I did I was not disappointed. I came in and my sales person, Renee, was patiently waiting for me with my mother in law. She continued to wait for my mother that was also running late, but took care of some of the boring informational parts so that when my mother did arrive all we had to do was try on dresses.
Renee was an amazing person to work with she listen to my every need or concern and asked all the right questions. We got along great which only helped in the process. After gauging what I wanted with a few dresses, Renee found and picked the perfect dress and combination of everything I wanted. I immediately starting crying and couldn't wait to show it off! On top of that they gave us a discount because I bought it off the rack instead of ordering it. Wonderfully, all alterations are included in the price.
I am a bigger girl and I had the time of my life at this shop. It was so important for me to feel beautiful in each dress. I did not have one frustrating moment of trying to zip up anything and I left feeling great about myself and how I spent my money. Thank you for making my day!! Cannot wait to wear the dress at my wedding!

ADDITION: My dress was absolutely gorgeous at my wedding yesterday! It was the perfect length and fit like a glove. The ladies at Town Shop were great and very experience I had there were amazing. It made driving the hour and a half to the store not seem as bad because I knew I would get great service each time. Thank you, thank you for everything! Read less
Services Used: Dress & Attire
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Almost-Mrs.Saraza
Wedding:
8/12/2016
5.0/5.0
I purchased my wedding dress and ,my cathedral length veil from Town Shop Bridal for my wedding August 12, 2016. From my first consultation to my last fitting, they were a complete pleasure to work with. They accommodated me when I came early, even opening the store half an hour early to get my appointment started. My dress was absolutely perfect the day of the wedding! The only criticism that I have is that there was a small black stain on the train of my dress but because of my large skirt with an infinite amount of ruffles, it wasn't noticeable so I did not panic. I absolutely loved both of my seamstresses! They made me laugh and made the appointments so personable! Thank you Town Shop Bridal for having the dress of my dreams!
I purchased my wedding dress and ,my cathedral length veil from Town Shop Bridal for my wedding August 12, 2016. From my Read more...
I purchased my wedding dress and ,my cathedral length veil from Town Shop Bridal for my wedding August 12, 2016. From my first consultation to my last fitting, they were a complete pleasure to work with. They accommodated me when I came early, even opening the store half an hour early to get my appointment started. My dress was absolutely perfect the day of the wedding! The only criticism that I have is that there was a small black stain on the train of my dress but because of my large skirt with an infinite amount of ruffles, it wasn't noticeable so I did not panic. I absolutely loved both of my seamstresses! They made me laugh and made the appointments so personable! Thank you Town Shop Bridal for having the dress of my dreams! Read less
Services Used: Dress & Attire
Default vendor profile pic
Anonymous
Wedding:
Recently Married
4.5/5.0
I worked with Debbie to find a bridal gown. It was my second time shopping and my first time at this location. (But I had bought both my prom dresses there years before) Debbie worked with me to find dresses that were similar to what I thought I wanted. She picked a few off the top of her head, then let me look on a tablet at all the dresses in the shop. All I had to do was write down the dresses I wanted to try. I narrowed it down to ten. Debbie worked with me putting on dresses, and we even had some that immediately I could tell was not even worthy to show my mom. In the end, I got the dress that was the first one she suggested, and was the first one I tried on. It was perfect! I look forward to working the the shop for future alteration (free/included with the dress) and fittings. I may even buy my bridesmaids dresses there too.
I worked with Debbie to find a bridal gown. It was my second time shopping and my first time at this location. (But I had Read more...
I worked with Debbie to find a bridal gown. It was my second time shopping and my first time at this location. (But I had bought both my prom dresses there years before) Debbie worked with me to find dresses that were similar to what I thought I wanted. She picked a few off the top of her head, then let me look on a tablet at all the dresses in the shop. All I had to do was write down the dresses I wanted to try. I narrowed it down to ten. Debbie worked with me putting on dresses, and we even had some that immediately I could tell was not even worthy to show my mom. In the end, I got the dress that was the first one she suggested, and was the first one I tried on. It was perfect! I look forward to working the the shop for future alteration (free/included with the dress) and fittings. I may even buy my bridesmaids dresses there too. Read less
Services Used: Dress & Attire
Default vendor profile pic
Sarah
Wedding:
7/9/2016
5.0/5.0
The Town Shop gave me a wonderful experience when choosing my wedding dress! I found a dress for the look that I was going for and it was absolutely perfect! Debbie put me right at ease when choosing my dress and made sure it was exactly what I wanted! They were so completely accommodating at all of my fittings and dealt with unfortunately flaky bridesmaids. I highly recommend going to the town shop if you want a great experience finding the perfect dress for your special day!
The Town Shop gave me a wonderful experience when choosing my wedding dress! I found a dress for the look that I was going Read more...
The Town Shop gave me a wonderful experience when choosing my wedding dress! I found a dress for the look that I was going for and it was absolutely perfect! Debbie put me right at ease when choosing my dress and made sure it was exactly what I wanted! They were so completely accommodating at all of my fittings and dealt with unfortunately flaky bridesmaids. I highly recommend going to the town shop if you want a great experience finding the perfect dress for your special day! Read less
Services Used: Dress & Attire
Default vendor profile pic
Christopher
Wedding:
6/18/2016
0.8/5.0
My wife had her bridesmaids order their dresses through the Town Shop. They mis-ordered three of the five bridesmaid dresses. One was to have been ordered with extra length, and two others were just ordered several sizes too large. When asked about it, the manager said that each person initialed their size on the order. When pressed further, she refused to show us where anyone had initialed anything (and all of the bridesmaids denied having initialed anything at the time of the order). The manager then made fun of the weight of the bridesmaids whose dresses came too large.

We had emails showing one out-of-town bridesmaid had clearly asked for the extra length, which they agreed had occurred, and the store blamed the manufacturer for not having sent the correct dress. Given that they ordered half of the other dresses incorrectly, I'm dubious that this one was on the manufacturer.

I understand that people make errors, and mistakes happen. What I don't accept is their attitude. The manager spent the entire time we were trying to resolve the issues complaining about how she was going to have to "eat" the cost of the dress that came too short. Again, I understand this being frustrating for her, but her attitude was unacceptable, especially considering the fact that she specifically complained about the other bridesmaid (who wasn't there), as if she had been the one who messed up the order, despite the fact that she conceded it wasn't the bridesmaid's fault.

While one of the ladies, Kim, was very helpful, that doesn't do a whole lot of good when the manager is mocking and fat-shaming bridesmaids because she and her staff can't manage to complete an order without messing up 60% off it. Eventually, after enough complaining, and the seamstress coming over and incredulously asking who measured the bridesmaids, the store did the alterations for free, but the damage was already done. Very disappointing.
My wife had her bridesmaids order their dresses through the Town Shop. They mis-ordered three of the five bridesmaid Read more...
My wife had her bridesmaids order their dresses through the Town Shop. They mis-ordered three of the five bridesmaid dresses. One was to have been ordered with extra length, and two others were just ordered several sizes too large. When asked about it, the manager said that each person initialed their size on the order. When pressed further, she refused to show us where anyone had initialed anything (and all of the bridesmaids denied having initialed anything at the time of the order). The manager then made fun of the weight of the bridesmaids whose dresses came too large.

We had emails showing one out-of-town bridesmaid had clearly asked for the extra length, which they agreed had occurred, and the store blamed the manufacturer for not having sent the correct dress. Given that they ordered half of the other dresses incorrectly, I'm dubious that this one was on the manufacturer.

I understand that people make errors, and mistakes happen. What I don't accept is their attitude. The manager spent the entire time we were trying to resolve the issues complaining about how she was going to have to "eat" the cost of the dress that came too short. Again, I understand this being frustrating for her, but her attitude was unacceptable, especially considering the fact that she specifically complained about the other bridesmaid (who wasn't there), as if she had been the one who messed up the order, despite the fact that she conceded it wasn't the bridesmaid's fault.

While one of the ladies, Kim, was very helpful, that doesn't do a whole lot of good when the manager is mocking and fat-shaming bridesmaids because she and her staff can't manage to complete an order without messing up 60% off it. Eventually, after enough complaining, and the seamstress coming over and incredulously asking who measured the bridesmaids, the store did the alterations for free, but the damage was already done. Very disappointing. Read less
Services Used: Dress & Attire

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2585 South Road, Hudson Plaza, Poughkeepsie, NY 12601 See On Map
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