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Town Shop Bridal

Poughkeepsie , NY
CONTACT US
CONTACT US

LOCATION

2585 South Road, Hudson Plaza
Poughkeepsie, NY 12601 US (map)

PHONE

845-471-1580

WEBSITE

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Dress & Attire

REVIEWS

3.5
out of 5.0
3.6/5.0
3.4/5.0
3.3/5.0
3.7/5.0
3.6/5.0
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Hali
Wedding:
8/29/2015
4.3/5.0
Service was wonderful and the owner was great to work with. I was ordering a dress from her and I was from out of town and she went above and beyond to ship it to North Carolina so that I could get it tailored!! Great experience I would definitely recommend this business to work with in the future.
Service was wonderful and the owner was great to work with. I was ordering a dress from her and I was from out of town and Read more...
Service was wonderful and the owner was great to work with. I was ordering a dress from her and I was from out of town and she went above and beyond to ship it to North Carolina so that I could get it tailored!! Great experience I would definitely recommend this business to work with in the future. Read less
Services Used: Dress & Attire
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Anonymous
Wedding:
Recently Married
4.0/5.0
I had both good and bad experiences with the Town Shop. I must say that, the consultants definitely were able to tell exactly the style I was looking for. I wouldn't have even tried on my dress if it weren't for Debbie. She picked one out and made me try it on. I was convinced I wasn't going to like it and it ended up being the one! They gave me a really great deal on it for buying the one off the window mannequin which fit like a charm.

There were a couple of things that happened throughout that worried me a little and made me scared that they were very disorganized. I kept calling every few weeks to put more and more money down, and there were a couple times that they couldn't find my slips, and once that they had no record that I had bought a belt from them. Everything turned out ok though. The dress fit beautifully. The seamstresses were amazing. Everything there was very friendly. I will be going back to get my dress preserved.
I had both good and bad experiences with the Town Shop. I must say that, the consultants definitely were able to tell Read more...
I had both good and bad experiences with the Town Shop. I must say that, the consultants definitely were able to tell exactly the style I was looking for. I wouldn't have even tried on my dress if it weren't for Debbie. She picked one out and made me try it on. I was convinced I wasn't going to like it and it ended up being the one! They gave me a really great deal on it for buying the one off the window mannequin which fit like a charm.

There were a couple of things that happened throughout that worried me a little and made me scared that they were very disorganized. I kept calling every few weeks to put more and more money down, and there were a couple times that they couldn't find my slips, and once that they had no record that I had bought a belt from them. Everything turned out ok though. The dress fit beautifully. The seamstresses were amazing. Everything there was very friendly. I will be going back to get my dress preserved. Read less
Services Used: Dress & Attire
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Anonymous
Wedding:
Recently Married
5.0/5.0
This shop provided unbelievably great service, far beyond my expectations. I bought a "mother of the bride" dress here. They were extremely helpful, and the alterations were perfect. I cannot recommend them highly enough, from the selection to the owner to the helpful sales clerks and the seamstress, who was outstanding. Highly recommend. By the way, when I was there I saw a bride who was there for her final fitting and her dress was spectacular. She looked better than any bridal reality show I have seen.
This shop provided unbelievably great service, far beyond my expectations. I bought a "mother of the bride" dress here. Read more...
This shop provided unbelievably great service, far beyond my expectations. I bought a "mother of the bride" dress here. They were extremely helpful, and the alterations were perfect. I cannot recommend them highly enough, from the selection to the owner to the helpful sales clerks and the seamstress, who was outstanding. Highly recommend. By the way, when I was there I saw a bride who was there for her final fitting and her dress was spectacular. She looked better than any bridal reality show I have seen. Read less
Services Used: Dress & Attire
Bg21
Private User
Wedding:
7/3/2015
0.0/5.0
Run. and if you cant run, triple check your measurements that they take with the dress manufacturers size chart online. Have them write your measurements down on your receipt and sign them. Don't listen to them that the "online version is wrong." Its not, they are. If you ignore these two pieces of advice, and your dress comes in wrong (which it will), take it somewhere else to be altered.
Run. and if you cant run, triple check your measurements that they take with the dress manufacturers size chart online. Read more...
Run. and if you cant run, triple check your measurements that they take with the dress manufacturers size chart online. Have them write your measurements down on your receipt and sign them. Don't listen to them that the "online version is wrong." Its not, they are. If you ignore these two pieces of advice, and your dress comes in wrong (which it will), take it somewhere else to be altered. Read less
Services Used: Dress & Attire
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Private User
Wedding:
6/26/2015
1.1/5.0
Awful experience! This was my first stop on searching for a dress for my wedding. My maid of honor and I wanted to kind of browse, get a feel for my dress, colors etc... he owner immediately went on a tirade about how I shouldn't be browsing and if we're there, we're serious about buying and was obnoxiously persistent that browsing was not acceptable!! Omg!! I was mortified! My sister and I talked with a lovely sales girl after that and were sat down where we reviewed hundreds of dresses on an I pad !! I guess that's acceptable browsing !! Lol, we got to see the dresses in bags !! But would have to make another appt for trying anything on. We reluctantly made the appt. We them left, went to davids bridal in middletown, ny and we're greater by a lovely staff of girls... so sweet and helped us in every way possible. They had no problem with our browsing!! I tried on 12 dresses and felt so comfortable there. The girls helped us with everything with kindness, understanding and honesty... I bought my dress! I guess I was serious about buying one ! I would not step foot in Town Shop Bridal again and I actually feel sorry for the nice girls that work there under that brash offensive owner... and I literally bought the dress for 1/4 the price, almost identical to the one I favored! David's Bridal Ty, much better of an experience !!!!
Awful experience! This was my first stop on searching for a dress for my wedding. My maid of honor and I wanted to kind of Read more...
Awful experience! This was my first stop on searching for a dress for my wedding. My maid of honor and I wanted to kind of browse, get a feel for my dress, colors etc... he owner immediately went on a tirade about how I shouldn't be browsing and if we're there, we're serious about buying and was obnoxiously persistent that browsing was not acceptable!! Omg!! I was mortified! My sister and I talked with a lovely sales girl after that and were sat down where we reviewed hundreds of dresses on an I pad !! I guess that's acceptable browsing !! Lol, we got to see the dresses in bags !! But would have to make another appt for trying anything on. We reluctantly made the appt. We them left, went to davids bridal in middletown, ny and we're greater by a lovely staff of girls... so sweet and helped us in every way possible. They had no problem with our browsing!! I tried on 12 dresses and felt so comfortable there. The girls helped us with everything with kindness, understanding and honesty... I bought my dress! I guess I was serious about buying one ! I would not step foot in Town Shop Bridal again and I actually feel sorry for the nice girls that work there under that brash offensive owner... and I literally bought the dress for 1/4 the price, almost identical to the one I favored! David's Bridal Ty, much better of an experience !!!! Read less
Services Used: Dress & Attire
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Private User
Wedding:
6/26/2015
5.0/5.0
I purchased my wedding dress here and so far have had an awesome experience. They have been more that helpful so far. I was a bit nervous when I saw some of the reviews, but I am so glad I took a chance. So far amazing. I will let you know how my fitting goes!
I purchased my wedding dress here and so far have had an awesome experience. They have been more that helpful so far. I Read more...
I purchased my wedding dress here and so far have had an awesome experience. They have been more that helpful so far. I was a bit nervous when I saw some of the reviews, but I am so glad I took a chance. So far amazing. I will let you know how my fitting goes! Read less
Services Used: Dress & Attire
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Kerry
Wedding:
6/20/2015
5.0/5.0
I've heard and seen a lot of mixed reviews, but my experience was wonderful!! The Town Shop was the first and only place I looked for my gown. From the moment I called to set up the appointment to look till my final fitting, everything was easy and professional. Debbie was my bridal consultant and once we went over what I was looking for she pulled one great dress after another. I felt like each one was better then the next. And the experience was amazing once I found my gown! I also did my bridal party dresses through the Town Shop and had a great experience as well. The fittings for my gown also went smoothly. I have no complaints and enjoyed my whole experience. They were so friendly and fun when I picked up my dress the day before the wedding! Debbie was even there to help me carry it out!
I've heard and seen a lot of mixed reviews, but my experience was wonderful!! The Town Shop was the first and only place I Read more...
I've heard and seen a lot of mixed reviews, but my experience was wonderful!! The Town Shop was the first and only place I looked for my gown. From the moment I called to set up the appointment to look till my final fitting, everything was easy and professional. Debbie was my bridal consultant and once we went over what I was looking for she pulled one great dress after another. I felt like each one was better then the next. And the experience was amazing once I found my gown! I also did my bridal party dresses through the Town Shop and had a great experience as well. The fittings for my gown also went smoothly. I have no complaints and enjoyed my whole experience. They were so friendly and fun when I picked up my dress the day before the wedding! Debbie was even there to help me carry it out! Read less
Services Used: Dress & Attire
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Anonymous
Wedding:
Recently Married
1.0/5.0
Pitiful. These people should be embarrassed to be called human beings. My wife and I have nothing good to express toward the Towne shop. The only reason I didn't go in there and complain was that my wife found a great dress that she really wanted and, I didn't want to upset her before our big day. There was only one decent girl that worked there and regretfully I didn't catch her name. Bottom line is...if you have the money, spend it somewhere else. Brides to be should be treated as if they were important. As if they were encouraged to enjoy every step of their wedding planning. Shame on the Towne shop.
Pitiful. These people should be embarrassed to be called human beings. My wife and I have nothing good to express toward Read more...
Pitiful. These people should be embarrassed to be called human beings. My wife and I have nothing good to express toward the Towne shop. The only reason I didn't go in there and complain was that my wife found a great dress that she really wanted and, I didn't want to upset her before our big day. There was only one decent girl that worked there and regretfully I didn't catch her name. Bottom line is...if you have the money, spend it somewhere else. Brides to be should be treated as if they were important. As if they were encouraged to enjoy every step of their wedding planning. Shame on the Towne shop. Read less
Services Used: Dress & Attire
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Hrlygrl798
Wedding:
5/17/2015
4.4/5.0
This was one of the last stops on my dress shopping run, because it was a bit out of the way from where I live. By the time I had gotten to this store I had visited at least 10 other bridal shops and tried on nearly 80 gowns and still didn't find the one. I went here after deciding to pursue higher budget gowns and better designers and it was an excellent choice! I love that how when you purchase a wedding gown from them it includes all the alterations with the exception of the bustle! I raised my wedding gown budget $500 bucks and probably saved more just by making that decisions because of my my tiny size alterations would have cost me probably more than my gown had I have went with a more budget gown. But the quality of the gowns they carry and the designers are just top notch!

I haven't had really any issue with this place as of yet, they have always kept my appointments and typically are ready for me when it's time for a fitting. I've only had one minor hiccup here a crinoline was back ordered (though that is not their fault) and sometimes you do have to call back when they are looking into something for you, but that is natural when you have a very busy shop. Overall I thought that the staff has been very helpful and Maria whom helped me at my initial appointment hit the nail on the head on helping me figure out when was best for my body type and style personality, and I valued her honest opinion!

I will def return to them for any other gowns that I may need in the future!
This was one of the last stops on my dress shopping run, because it was a bit out of the way from where I live. By the Read more...
This was one of the last stops on my dress shopping run, because it was a bit out of the way from where I live. By the time I had gotten to this store I had visited at least 10 other bridal shops and tried on nearly 80 gowns and still didn't find the one. I went here after deciding to pursue higher budget gowns and better designers and it was an excellent choice! I love that how when you purchase a wedding gown from them it includes all the alterations with the exception of the bustle! I raised my wedding gown budget $500 bucks and probably saved more just by making that decisions because of my my tiny size alterations would have cost me probably more than my gown had I have went with a more budget gown. But the quality of the gowns they carry and the designers are just top notch!

I haven't had really any issue with this place as of yet, they have always kept my appointments and typically are ready for me when it's time for a fitting. I've only had one minor hiccup here a crinoline was back ordered (though that is not their fault) and sometimes you do have to call back when they are looking into something for you, but that is natural when you have a very busy shop. Overall I thought that the staff has been very helpful and Maria whom helped me at my initial appointment hit the nail on the head on helping me figure out when was best for my body type and style personality, and I valued her honest opinion!

I will def return to them for any other gowns that I may need in the future! Read less
Services Used: Dress & Attire
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jen
Wedding:
12/5/2014
5.0/5.0
I got my wedding dress here the first day I was looking! Debbie helped me and Rosie made all of the alterations. They were perfect and the dress was beautiful. I would highly recommend this shop.
I got my wedding dress here the first day I was looking! Debbie helped me and Rosie made all of the alterations. They were Read more...
I got my wedding dress here the first day I was looking! Debbie helped me and Rosie made all of the alterations. They were perfect and the dress was beautiful. I would highly recommend this shop. Read less
Services Used: Dress & Attire

MAP

 
2585 South Road, Hudson Plaza, Poughkeepsie, NY 12601 See On Map
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