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Town Shop Bridal

Poughkeepsie , NY
CONTACT US
CONTACT US

LOCATION

2585 South Road, Hudson Plaza
Poughkeepsie, NY 12601 US (map)

PHONE

845-471-1580

WEBSITE

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Dress & Attire

INFO FOR DRESS & ATTIRE

Who do you provide services for?
Bride, Bridesmaids, Flower Girls, Mother of the Bride, Mother of the Groom
What accessories do you provide?
Garters, Hair Accessories, Jewelry, Shoes, Undergarments, Veils

REVIEWS

3.5
out of 5.0
3.6/5.0
3.4/5.0
3.3/5.0
3.7/5.0
3.5/5.0
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Anonymous
Wedding:
[Private]
0.0/5.0
Run. and if you cant run, triple check your measurements that they take with the dress manufacturers size chart online. Have them write your measurements down on your receipt and sign them. Don't listen to them that the "online version is wrong." Its not, they are. If you ignore these two pieces of advice, and your dress comes in wrong (which it will), take it somewhere else to be altered.
Run. and if you cant run, triple check your measurements that they take with the dress manufacturers size chart online. Read more...
Run. and if you cant run, triple check your measurements that they take with the dress manufacturers size chart online. Have them write your measurements down on your receipt and sign them. Don't listen to them that the "online version is wrong." Its not, they are. If you ignore these two pieces of advice, and your dress comes in wrong (which it will), take it somewhere else to be altered. Read less
Services Used: Dress & Attire
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Private User
Wedding:
6/26/2015
1.1/5.0
Awful experience! This was my first stop on searching for a dress for my wedding. My maid of honor and I wanted to kind of browse, get a feel for my dress, colors etc... he owner immediately went on a tirade about how I shouldn't be browsing and if we're there, we're serious about buying and was obnoxiously persistent that browsing was not acceptable!! Omg!! I was mortified! My sister and I talked with a lovely sales girl after that and were sat down where we reviewed hundreds of dresses on an I pad !! I guess that's acceptable browsing !! Lol, we got to see the dresses in bags !! But would have to make another appt for trying anything on. We reluctantly made the appt. We them left, went to davids bridal in middletown, ny and we're greater by a lovely staff of girls... so sweet and helped us in every way possible. They had no problem with our browsing!! I tried on 12 dresses and felt so comfortable there. The girls helped us with everything with kindness, understanding and honesty... I bought my dress! I guess I was serious about buying one ! I would not step foot in Town Shop Bridal again and I actually feel sorry for the nice girls that work there under that brash offensive owner... and I literally bought the dress for 1/4 the price, almost identical to the one I favored! David's Bridal Ty, much better of an experience !!!!
Awful experience! This was my first stop on searching for a dress for my wedding. My maid of honor and I wanted to kind of Read more...
Awful experience! This was my first stop on searching for a dress for my wedding. My maid of honor and I wanted to kind of browse, get a feel for my dress, colors etc... he owner immediately went on a tirade about how I shouldn't be browsing and if we're there, we're serious about buying and was obnoxiously persistent that browsing was not acceptable!! Omg!! I was mortified! My sister and I talked with a lovely sales girl after that and were sat down where we reviewed hundreds of dresses on an I pad !! I guess that's acceptable browsing !! Lol, we got to see the dresses in bags !! But would have to make another appt for trying anything on. We reluctantly made the appt. We them left, went to davids bridal in middletown, ny and we're greater by a lovely staff of girls... so sweet and helped us in every way possible. They had no problem with our browsing!! I tried on 12 dresses and felt so comfortable there. The girls helped us with everything with kindness, understanding and honesty... I bought my dress! I guess I was serious about buying one ! I would not step foot in Town Shop Bridal again and I actually feel sorry for the nice girls that work there under that brash offensive owner... and I literally bought the dress for 1/4 the price, almost identical to the one I favored! David's Bridal Ty, much better of an experience !!!! Read less
Services Used: Dress & Attire
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Anonymous
Wedding:
[Private]
5.0/5.0
I purchased my wedding dress here and so far have had an awesome experience. They have been more that helpful so far. I was a bit nervous when I saw some of the reviews, but I am so glad I took a chance. So far amazing. I will let you know how my fitting goes!
I purchased my wedding dress here and so far have had an awesome experience. They have been more that helpful so far. I Read more...
I purchased my wedding dress here and so far have had an awesome experience. They have been more that helpful so far. I was a bit nervous when I saw some of the reviews, but I am so glad I took a chance. So far amazing. I will let you know how my fitting goes! Read less
Services Used: Dress & Attire
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Hrlygrl798
Wedding:
5/17/2015
4.4/5.0
This was one of the last stops on my dress shopping run, because it was a bit out of the way from where I live. By the time I had gotten to this store I had visited at least 10 other bridal shops and tried on nearly 80 gowns and still didn't find the one. I went here after deciding to pursue higher budget gowns and better designers and it was an excellent choice! I love that how when you purchase a wedding gown from them it includes all the alterations with the exception of the bustle! I raised my wedding gown budget $500 bucks and probably saved more just by making that decisions because of my my tiny size alterations would have cost me probably more than my gown had I have went with a more budget gown. But the quality of the gowns they carry and the designers are just top notch!

I haven't had really any issue with this place as of yet, they have always kept my appointments and typically are ready for me when it's time for a fitting. I've only had one minor hiccup here a crinoline was back ordered (though that is not their fault) and sometimes you do have to call back when they are looking into something for you, but that is natural when you have a very busy shop. Overall I thought that the staff has been very helpful and Maria whom helped me at my initial appointment hit the nail on the head on helping me figure out when was best for my body type and style personality, and I valued her honest opinion!

I will def return to them for any other gowns that I may need in the future!
This was one of the last stops on my dress shopping run, because it was a bit out of the way from where I live. By the Read more...
This was one of the last stops on my dress shopping run, because it was a bit out of the way from where I live. By the time I had gotten to this store I had visited at least 10 other bridal shops and tried on nearly 80 gowns and still didn't find the one. I went here after deciding to pursue higher budget gowns and better designers and it was an excellent choice! I love that how when you purchase a wedding gown from them it includes all the alterations with the exception of the bustle! I raised my wedding gown budget $500 bucks and probably saved more just by making that decisions because of my my tiny size alterations would have cost me probably more than my gown had I have went with a more budget gown. But the quality of the gowns they carry and the designers are just top notch!

I haven't had really any issue with this place as of yet, they have always kept my appointments and typically are ready for me when it's time for a fitting. I've only had one minor hiccup here a crinoline was back ordered (though that is not their fault) and sometimes you do have to call back when they are looking into something for you, but that is natural when you have a very busy shop. Overall I thought that the staff has been very helpful and Maria whom helped me at my initial appointment hit the nail on the head on helping me figure out when was best for my body type and style personality, and I valued her honest opinion!

I will def return to them for any other gowns that I may need in the future! Read less
Services Used: Dress & Attire
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jen
Wedding:
12/5/2014
5.0/5.0
I got my wedding dress here the first day I was looking! Debbie helped me and Rosie made all of the alterations. They were perfect and the dress was beautiful. I would highly recommend this shop.
I got my wedding dress here the first day I was looking! Debbie helped me and Rosie made all of the alterations. They were Read more...
I got my wedding dress here the first day I was looking! Debbie helped me and Rosie made all of the alterations. They were perfect and the dress was beautiful. I would highly recommend this shop. Read less
Services Used: Dress & Attire
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Private User
Wedding:
10/19/2014
4.4/5.0
I said Yes to the dress at Town Shop Bridal in a snow storm in February and it was the best decision I made! I looked through all the books and tagged the dresses I liked best which was much easier than sifting through racks and racks of white dresses. After trying on all the ones I tagged, my dress consultant, Kim, picked out a dress that she thought I would love based on what I described. The picture in the book didn't do it justice and as soon as I saw it I knew it was the one. I tried it on and started to cry. It was the perfect princess dress to wear to my dream wedding and Town Shop was very flexible throughout the whole process. The seamstresses were great with my fittings and accommodating my work schedule in Manhattan and when my Mom was up visiting from North Carolina. They even added a custom sash/belt that I asked for using the extra tulle fabric from my dress. I would highly recommend this shop to anyone looking for a dress in NY or NJ.
I said Yes to the dress at Town Shop Bridal in a snow storm in February and it was the best decision I made! I looked Read more...
I said Yes to the dress at Town Shop Bridal in a snow storm in February and it was the best decision I made! I looked through all the books and tagged the dresses I liked best which was much easier than sifting through racks and racks of white dresses. After trying on all the ones I tagged, my dress consultant, Kim, picked out a dress that she thought I would love based on what I described. The picture in the book didn't do it justice and as soon as I saw it I knew it was the one. I tried it on and started to cry. It was the perfect princess dress to wear to my dream wedding and Town Shop was very flexible throughout the whole process. The seamstresses were great with my fittings and accommodating my work schedule in Manhattan and when my Mom was up visiting from North Carolina. They even added a custom sash/belt that I asked for using the extra tulle fabric from my dress. I would highly recommend this shop to anyone looking for a dress in NY or NJ. Read less
Services Used: Dress & Attire
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Akdepas
Wedding:
10/18/2014
0.0/5.0
. I should have rethought things when I first overheard the owner questioning how many dresses I tried on (with an attitude- after just spending $2600+ on a dress). After ordering my dress I called back after about 7 months to try to get an estimate of when my dress would be in. They refused to give me an answer... When I ordered a belt I called back prior to my fitting to just double check it was ordered (since they always seem to be in disarray and I live 6 hours away). The worker couldn't find the receipt and accused me of lying about it being ordered. Suddenly she found the receipt without so much as an apology (after accusing me of lying).
At each fitting, the owner would argue and fight with the seamstresses right in front of us. We asked if my belt could be sewn onto my dress... We were told yes. Then when the belt came in the seamstresses told us this was too time consuming and started to give US instructions on how to take the stitches off the belt. Insane.
At my SECOND fitting, they called me the night before as I'm driving 6 hours to tell me to come another weekend since they didn't have time to do any alterations. There was absolutely no apology from the worker and she basically told me it's just too bad. At my FOURTH and final fitting (count them four), I arrived and was told the dress isn't ready you can come back later. No apology whatsoever.
At this point it's 2 days before the wedding and at every fitting I've been given the same story... That they haven't had time. After clearly being upset the owner SCREAMED at us that if we hated the store so much then we could just take the dress and get out and get alterations done somewhere else (2 days before my wedding day). He told me to "get the look off my face". BEWARE brides... There is a reason the ratings are so low on this place! Borderline abusive and psychotic.
. I should have rethought things when I first overheard the owner questioning how many dresses I tried on (with an Read more...
. I should have rethought things when I first overheard the owner questioning how many dresses I tried on (with an attitude- after just spending $2600+ on a dress). After ordering my dress I called back after about 7 months to try to get an estimate of when my dress would be in. They refused to give me an answer... When I ordered a belt I called back prior to my fitting to just double check it was ordered (since they always seem to be in disarray and I live 6 hours away). The worker couldn't find the receipt and accused me of lying about it being ordered. Suddenly she found the receipt without so much as an apology (after accusing me of lying).
At each fitting, the owner would argue and fight with the seamstresses right in front of us. We asked if my belt could be sewn onto my dress... We were told yes. Then when the belt came in the seamstresses told us this was too time consuming and started to give US instructions on how to take the stitches off the belt. Insane.
At my SECOND fitting, they called me the night before as I'm driving 6 hours to tell me to come another weekend since they didn't have time to do any alterations. There was absolutely no apology from the worker and she basically told me it's just too bad. At my FOURTH and final fitting (count them four), I arrived and was told the dress isn't ready you can come back later. No apology whatsoever.
At this point it's 2 days before the wedding and at every fitting I've been given the same story... That they haven't had time. After clearly being upset the owner SCREAMED at us that if we hated the store so much then we could just take the dress and get out and get alterations done somewhere else (2 days before my wedding day). He told me to "get the look off my face". BEWARE brides... There is a reason the ratings are so low on this place! Borderline abusive and psychotic. Read less
Services Used: Dress & Attire
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Anonymous
Wedding:
Recently Married
4.6/5.0
The Townshop found the perfect wedding dress and accessories, and they made sure it fit to a Tee.
The Townshop found the perfect wedding dress and accessories, and they made sure it fit to a Tee.
The Townshop found the perfect wedding dress and accessories, and they made sure it fit to a Tee. Read less
Services Used: Dress & Attire
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Lyndsey
Wedding:
8/23/2014
5.0/5.0
I went in looking for a veil for my dress that I purchased at another shop. The woman were extremely friendly and helpful, even though they were very busy. Carol even pulled my dress, that they also carried, so that we could compare the lace. She sold me the veil off the rack even though it was new and she did not have another to put out right away.
I went in looking for a veil for my dress that I purchased at another shop. The woman were extremely friendly and helpful, Read more...
I went in looking for a veil for my dress that I purchased at another shop. The woman were extremely friendly and helpful, even though they were very busy. Carol even pulled my dress, that they also carried, so that we could compare the lace. She sold me the veil off the rack even though it was new and she did not have another to put out right away. Read less
Services Used: Dress & Attire
Default vendor profile pic
Anonymous
Wedding:
Recently Married
5.0/5.0
My experience at the Town Shop was fantastic. Carol, my dress consultant, could not have been better. She was genuine, friendly, and helpful, and made me feel extremely comfortable. I knew the kind of dress I was looking for before I went in, and I found THE DRESS on my third try. I was a bit nervous about finding a dress since I needed to buy one off the rack and have it altered before I flew back to England, but the consultant assured me I could have it fitted and altered before going back, which was a huge relief. After finding the dress, the owner even informed me a brand new, smaller size was coming in at the end of the week and I could have that one. Even paying the deposit was stress free as I was able to put only a small amount down until I was able to pay the full amount. I highly recommend the Town Shop if you are looking for a gorgeous yet affordable dress with a quick, stress-free, and great experience.
My experience at the Town Shop was fantastic. Carol, my dress consultant, could not have been better. She was genuine, Read more...
My experience at the Town Shop was fantastic. Carol, my dress consultant, could not have been better. She was genuine, friendly, and helpful, and made me feel extremely comfortable. I knew the kind of dress I was looking for before I went in, and I found THE DRESS on my third try. I was a bit nervous about finding a dress since I needed to buy one off the rack and have it altered before I flew back to England, but the consultant assured me I could have it fitted and altered before going back, which was a huge relief. After finding the dress, the owner even informed me a brand new, smaller size was coming in at the end of the week and I could have that one. Even paying the deposit was stress free as I was able to put only a small amount down until I was able to pay the full amount. I highly recommend the Town Shop if you are looking for a gorgeous yet affordable dress with a quick, stress-free, and great experience. Read less
Services Used: Dress & Attire

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2585 South Road, Hudson Plaza, Poughkeepsie, NY 12601 See On Map
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