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Travel Solutions by Marcia

NY

LOCATION

NY US

WEBSITE

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REVIEWS

4.4
out of 5.0
4.5/5.0
4.0/5.0
4.5/5.0
4.2/5.0
4.8/5.0
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Anonymous
Wedding:
2+ years ago
2.6/5.0
I noticed that the other reviews posted are not recent. My family and I attended my brother's wedding at Melia Caribe Resort in the Dominican Republic in July. While I agree Marcia is very friendly and cordial, there are concerns with true professionalism and follow up for customers ( who are paying a higher cost to begin with vs setting up the hotel and travel on their own).

In addition to enduring a 2 hour check in at the hotel, after 5 hours of travel with 3 small children and a diabetic mother, my sister who required an adjoining room with my parents, didn't have this need met. A room on the same floor was provided instead which was not comforting to my parents. This was never resolved and my parents were still charged ( about $1000). Before leaving for the trip I was told at least twice by Marcia that the hotel was aware and would have no problems accommodating this need, This was very upsetting and put a serious damper on the trip. It's still haunting us because there was no refund or anything provided...not even an apology.
I noticed that the other reviews posted are not recent. My family and I attended my brother's wedding at Melia Caribe Read more...
I noticed that the other reviews posted are not recent. My family and I attended my brother's wedding at Melia Caribe Resort in the Dominican Republic in July. While I agree Marcia is very friendly and cordial, there are concerns with true professionalism and follow up for customers ( who are paying a higher cost to begin with vs setting up the hotel and travel on their own).

In addition to enduring a 2 hour check in at the hotel, after 5 hours of travel with 3 small children and a diabetic mother, my sister who required an adjoining room with my parents, didn't have this need met. A room on the same floor was provided instead which was not comforting to my parents. This was never resolved and my parents were still charged ( about $1000). Before leaving for the trip I was told at least twice by Marcia that the hotel was aware and would have no problems accommodating this need, This was very upsetting and put a serious damper on the trip. It's still haunting us because there was no refund or anything provided...not even an apology. Read less
Services Used: Travel
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Rosie
Wedding:
6/22/2013
5.0/5.0
I do not know where to even begin! When I was first referred to Marcia because I wanted to have a destination wedding I said to myself I am internet savvy I don't need help booking any flights or hotel rooms...BOY WAS I WRONG! From my very first consultation with her she made me feel like family. She helped me from the very beginning from my Engagement Party to landing back at home at JFK to my Magnificent Honeymoon at one of Sandals exclusive destinations, which she convinced me to stay in the Millionaire Suite and I wouldn't have had it any other way. Marcia truly was a gift sent from above. There were plenty of times I was overwhelmed & she always found a way to calm me down & fix all of my issues. I spent countless nights and hours in her office with her planning my wedding and never once did she tell me ok its time for you to go home now, even if it was endless hours. I thought it was super easy just booking flights and hotels but that was not the case, it took a lot of time and patience to deal with my amazing but yet insane group of 100 guests, but somehow someway she got it done flawlessly & always with a smile on her face. When it came time to board the plane to Dominican Republic to say I Do she was right there next to me, something that not most wedding planners will do and get this she was for free! Can you imagine! Needless to say my husband fell and got hurt at the resort and had to get over a hundred stitches but Marcia was right there catering to my every need, I would say that I booked, canceled and rebooked my flight to leave the DR about four times and even when I canceled the wedding bc my main concern was getting my husband back to the states and of course the nut that he is he refused to leave bc of all the guests we had at the resort and plus he wanted to walk down that aisle with me with our feet in the sand, she somehow was able to put it back together and make it a dream come true. It was truly something out of a fairytale!
I do not know where to even begin! When I was first referred to Marcia because I wanted to have a destination wedding I Read more...
I do not know where to even begin! When I was first referred to Marcia because I wanted to have a destination wedding I said to myself I am internet savvy I don't need help booking any flights or hotel rooms...BOY WAS I WRONG! From my very first consultation with her she made me feel like family. She helped me from the very beginning from my Engagement Party to landing back at home at JFK to my Magnificent Honeymoon at one of Sandals exclusive destinations, which she convinced me to stay in the Millionaire Suite and I wouldn't have had it any other way. Marcia truly was a gift sent from above. There were plenty of times I was overwhelmed & she always found a way to calm me down & fix all of my issues. I spent countless nights and hours in her office with her planning my wedding and never once did she tell me ok its time for you to go home now, even if it was endless hours. I thought it was super easy just booking flights and hotels but that was not the case, it took a lot of time and patience to deal with my amazing but yet insane group of 100 guests, but somehow someway she got it done flawlessly & always with a smile on her face. When it came time to board the plane to Dominican Republic to say I Do she was right there next to me, something that not most wedding planners will do and get this she was for free! Can you imagine! Needless to say my husband fell and got hurt at the resort and had to get over a hundred stitches but Marcia was right there catering to my every need, I would say that I booked, canceled and rebooked my flight to leave the DR about four times and even when I canceled the wedding bc my main concern was getting my husband back to the states and of course the nut that he is he refused to leave bc of all the guests we had at the resort and plus he wanted to walk down that aisle with me with our feet in the sand, she somehow was able to put it back together and make it a dream come true. It was truly something out of a fairytale! Read less
Services Used: Travel
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Julie
Wedding:
5/17/2013
5.0/5.0
Marcia was nothing short of an angel. My husband, a Special Operations Soldier who had been back from Iraq for only a few years, had wanted a conservative ceremony and something more traditional. I, on the other hand, preferred something a bit more avant guard and exotic. The one thing we agreed upon was that we wanted it to be the most special day of our lives, with minimal drama and full of love and memories. We began planning on our own nearly 9 months prior to what was going to be a holiday wedding. We met Marcia at the New York Travel Show at Javitz and within 20 minutes I cried with tears of joy and relief. She assured my fiancé and myself that she would handle the planning from start to finish (with the exception of flights since I travel for work and have extensive FF Miles.) She suggested several destination locales (adult only) where out wedding could be personalized, unique and full of tradition and ceremony. She wowed us with photos and endorsements from other couples who shared their special day as well. We signed up then and there and never looked back.
Marcia was nothing short of an angel. My husband, a Special Operations Soldier who had been back from Iraq for only a few Read more...
Marcia was nothing short of an angel. My husband, a Special Operations Soldier who had been back from Iraq for only a few years, had wanted a conservative ceremony and something more traditional. I, on the other hand, preferred something a bit more avant guard and exotic. The one thing we agreed upon was that we wanted it to be the most special day of our lives, with minimal drama and full of love and memories. We began planning on our own nearly 9 months prior to what was going to be a holiday wedding. We met Marcia at the New York Travel Show at Javitz and within 20 minutes I cried with tears of joy and relief. She assured my fiancé and myself that she would handle the planning from start to finish (with the exception of flights since I travel for work and have extensive FF Miles.) She suggested several destination locales (adult only) where out wedding could be personalized, unique and full of tradition and ceremony. She wowed us with photos and endorsements from other couples who shared their special day as well. We signed up then and there and never looked back. Read less
Services Used: Wedding Planning
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jcmsgirl
Wedding:
10/29/2005
5.0/5.0
I used this vendor to book my honeymoon. She got us a great price on our honeymoon cruise. Marcia was great to work with and I would use her again in a heartbeat. I have receommended her to many friends and family members.
I used this vendor to book my honeymoon. She got us a great price on our honeymoon cruise. Marcia was great to work with Read more...
I used this vendor to book my honeymoon. She got us a great price on our honeymoon cruise. Marcia was great to work with and I would use her again in a heartbeat. I have receommended her to many friends and family members. Read less
Services Used: Unique Services
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