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(5)

Trudy's Flowers

Naperville , IL

LOCATION

Naperville, IL US
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Flowers

REVIEWS

3.9
out of 5.0
4.0/5.0
4.0/5.0
4.1/5.0
3.6/5.0
3.9/5.0
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Cassandra
Wedding:
7/1/2011
4.8/5.0
I had many changes with my order after the original contract was written. Julie at Trudy's Flowers was very willing to answer my e-mails and even sit down with me at one point to discuss everything again. I was very pleased with the men's flowers and my bridesmaids flowers. However, my flowers were a bit small. I was expecting the bride's bouquet to be a bit bigger than the bridesmaids and it was about the same size. It may have been the type of flower I chose, but it wasn't the extravagant bouquet I was expecting. Also, the flowers arrived late for the 2nd stop. They were supposed to be there by 11:30 or 12pm and didn't show until 12:40pm. Luckily, everything turned out ok. It was just cutting it really close. My issues were very minor, but it may be worth mentioning here.
Overall, I am very happy with the flowers that we received and the service was great throughout the whole planning process.
I had many changes with my order after the original contract was written. Julie at Trudy's Flowers was very willing to Read more...
I had many changes with my order after the original contract was written. Julie at Trudy's Flowers was very willing to answer my e-mails and even sit down with me at one point to discuss everything again. I was very pleased with the men's flowers and my bridesmaids flowers. However, my flowers were a bit small. I was expecting the bride's bouquet to be a bit bigger than the bridesmaids and it was about the same size. It may have been the type of flower I chose, but it wasn't the extravagant bouquet I was expecting. Also, the flowers arrived late for the 2nd stop. They were supposed to be there by 11:30 or 12pm and didn't show until 12:40pm. Luckily, everything turned out ok. It was just cutting it really close. My issues were very minor, but it may be worth mentioning here.
Overall, I am very happy with the flowers that we received and the service was great throughout the whole planning process. Read less
Services Used: Flowers
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Beth
Wedding:
8/7/2010
5.0/5.0
I went in to Trudy's with a few pictures and a color scheme that I wanted, the people I met with were very helpful with giving me ideas for flowers and helped me pick out shades of colors that would blend. I went back about 2 weeks before my wedding and added a few more corsages and boutonnieres and asked if they could put ribbon on the bouquets. They were very patient and helpful and I was more than happy with how the flowers looked all day long!
I went in to Trudy's with a few pictures and a color scheme that I wanted, the people I met with were very helpful with Read more...
I went in to Trudy's with a few pictures and a color scheme that I wanted, the people I met with were very helpful with giving me ideas for flowers and helped me pick out shades of colors that would blend. I went back about 2 weeks before my wedding and added a few more corsages and boutonnieres and asked if they could put ribbon on the bouquets. They were very patient and helpful and I was more than happy with how the flowers looked all day long! Read less
Services Used: Flowers
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Katie
Wedding:
5/21/2010
1.2/5.0
I was EXTREMELY disappointed in Trudy's Flowers. We met the owner at the Naper Settlement wedding expo, and thought her flowers were gorgeous. During our consultation she was able to put together exactly what I wanted, at what I felt was a reasonable price (approx $550 for my bouquet, 3 bridesmaids bouquets, 5 boutonnieres, 2 corsages, and 2 altar bows). I should have been concerned when I never saw an actual example of what the bouquets would look like, but being unfamiliar with the process I assume it was a common practice. On the day of our wedding it was a fairly warm (77), humid day with on and off rain. Our flowers arrived in a cardboard box lines with plastic, and the bouts and corsages were wrapped in plastic bags. All of the flowers were wilted, and all of the cream colored flowers had brown crease marks. They were pretty much ruined upon arrival. I had yellow ranunculus that were pale instead of vibrant yellow, and far more open than they should have been; they looked like they had been in the box for several days. I also had cream anemones that were absolutely pathetic looking; brown as much as white, and petals were falling off. The mother's corsages, and groom/groomsmen bouts were completely shriveled. The mothers couldn't even wear theirs past the ceremony. My sister's bouquet (white stock surrounding a single rose), broke in half right before we walked into the ceremony, and after the ceremony it completely fell off. All of our flower photos had to be taken out of focus. When I called to tell them about our issues, I received fifteen minutes of "This has never happened before" "I don't know how this could have happened" "That is strange" and finally I managed to get a mere 10% of the cost of the damaged flowers back. I will be receiving approximately $40 of the almost $600 bill (they added on a delivery charge to deliver the flowers to my house instead of the church) which if you ask me is neither 10%, nor a reasonable compensation for the pathetic flowers and service we received. I had planned to do my own flower arrangements, but my mom talked me out of it. I would have been better off doing them myself than using Trudy's Flowers. According to the owner this is the first time this has ever happened, but in my opinion keeping flowers in several layers of plastic wrap in a cardboard box for any length of time on a hot humid day is a recipe for ruined flowers. They are very unprofessional, and I would exercise EXTREME caution before using them.
I was EXTREMELY disappointed in Trudy's Flowers. We met the owner at the Naper Settlement wedding expo, and thought her Read more...
I was EXTREMELY disappointed in Trudy's Flowers. We met the owner at the Naper Settlement wedding expo, and thought her flowers were gorgeous. During our consultation she was able to put together exactly what I wanted, at what I felt was a reasonable price (approx $550 for my bouquet, 3 bridesmaids bouquets, 5 boutonnieres, 2 corsages, and 2 altar bows). I should have been concerned when I never saw an actual example of what the bouquets would look like, but being unfamiliar with the process I assume it was a common practice. On the day of our wedding it was a fairly warm (77), humid day with on and off rain. Our flowers arrived in a cardboard box lines with plastic, and the bouts and corsages were wrapped in plastic bags. All of the flowers were wilted, and all of the cream colored flowers had brown crease marks. They were pretty much ruined upon arrival. I had yellow ranunculus that were pale instead of vibrant yellow, and far more open than they should have been; they looked like they had been in the box for several days. I also had cream anemones that were absolutely pathetic looking; brown as much as white, and petals were falling off. The mother's corsages, and groom/groomsmen bouts were completely shriveled. The mothers couldn't even wear theirs past the ceremony. My sister's bouquet (white stock surrounding a single rose), broke in half right before we walked into the ceremony, and after the ceremony it completely fell off. All of our flower photos had to be taken out of focus. When I called to tell them about our issues, I received fifteen minutes of "This has never happened before" "I don't know how this could have happened" "That is strange" and finally I managed to get a mere 10% of the cost of the damaged flowers back. I will be receiving approximately $40 of the almost $600 bill (they added on a delivery charge to deliver the flowers to my house instead of the church) which if you ask me is neither 10%, nor a reasonable compensation for the pathetic flowers and service we received. I had planned to do my own flower arrangements, but my mom talked me out of it. I would have been better off doing them myself than using Trudy's Flowers. According to the owner this is the first time this has ever happened, but in my opinion keeping flowers in several layers of plastic wrap in a cardboard box for any length of time on a hot humid day is a recipe for ruined flowers. They are very unprofessional, and I would exercise EXTREME caution before using them. Read less
Services Used: Flowers
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wedding26
Wedding:
9/19/2009
5.0/5.0
I was referred to Trudy's by a wedding planner in the area, Julie is the owner and was very easy to work with. On my first appointment we went over some pictures of other events she did and asked me what my colors were and how I wanted the flowers to look. I knew I wanted fall colors and Julie did a great job picking affordable flowers within my budget and made them look amazing! I found some crystal drops online that I wanted to incorporate into the table arrangements, Julie was responsive to the idea and they came out so great! Many of my guests commented on how beautiful the flowers and bouquets looked, and I was so pleased with the way everything turned out. Julie and her team did a really great job and I would certainly recommend Trudy's for any occasion.
I was referred to Trudy's by a wedding planner in the area, Julie is the owner and was very easy to work with. On my first Read more...
I was referred to Trudy's by a wedding planner in the area, Julie is the owner and was very easy to work with. On my first appointment we went over some pictures of other events she did and asked me what my colors were and how I wanted the flowers to look. I knew I wanted fall colors and Julie did a great job picking affordable flowers within my budget and made them look amazing! I found some crystal drops online that I wanted to incorporate into the table arrangements, Julie was responsive to the idea and they came out so great! Many of my guests commented on how beautiful the flowers and bouquets looked, and I was so pleased with the way everything turned out. Julie and her team did a really great job and I would certainly recommend Trudy's for any occasion. Read less
Services Used: Flowers
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ILmom
Wedding:
5/1/2009
3.6/5.0
They did a great job for our wedding. I appreciated being able to see some of their work beforehand.
They did a great job for our wedding. I appreciated being able to see some of their work beforehand.
They did a great job for our wedding. I appreciated being able to see some of their work beforehand. Read less
Services Used: Flowers
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