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True Love Bridal

Matawan , NJ

LOCATION

Matawan, NJ US

WEBSITE

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Dress & Attire

REVIEWS

3.8
out of 5.0
3.8/5.0
3.8/5.0
3.7/5.0
4.1/5.0
3.8/5.0
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Anonymous
Wedding:
[Private]
5.0/5.0
This was the first place I went to when searching for dresses. Making the appointment was very easy and I was super impressed that the owner knew exactly where to find all of the dresses she had in her inventory. I came with a huge entourage the first time and she was very open to letting my girls help pick out selections for me to try on. After going to at least 3 or 4 other places, I called In Vogue *formally True Love* and asked if they could squeeze me in to try on a couple dresses. She was so accommodating for a Saturday afternoon and no appointment. I had a gut feeling I would find my dress that day. I showed her a picture, she picked out the dress they had in stock immediately and I fell in love. I purchased my dress from them with no hesitation. Excited to work with them. I'll come back for another review after the wedding.
This was the first place I went to when searching for dresses. Making the appointment was very easy and I was super Read more...
This was the first place I went to when searching for dresses. Making the appointment was very easy and I was super impressed that the owner knew exactly where to find all of the dresses she had in her inventory. I came with a huge entourage the first time and she was very open to letting my girls help pick out selections for me to try on. After going to at least 3 or 4 other places, I called In Vogue *formally True Love* and asked if they could squeeze me in to try on a couple dresses. She was so accommodating for a Saturday afternoon and no appointment. I had a gut feeling I would find my dress that day. I showed her a picture, she picked out the dress they had in stock immediately and I fell in love. I purchased my dress from them with no hesitation. Excited to work with them. I'll come back for another review after the wedding. Read less
Services Used: Dress & Attire
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Roberto
Wedding:
5/22/2015
3.0/5.0
Went to True Love/In Vogue Bridal for my 8 girls to get their dresses for my wedding, and the store has a great assortment of dresses! Thankfully we found the perfect dress and at a price you can't beat! Unfortunately after the dress selection & seeing each girl in them, I was removed from the equation - which there were issues. Girls were measured completely wrong, and only 2 girls lost a decent amount of weight, while everyone stayed the same so that was an issue. Girl's who were "taller" were asked to pay more for a longer length, but then the dresses came in and they had to have it tailored to remove how long it was. That's just wasting money double the time for something that could have been prevented. Overall, the boutique is great & has a huge variety of dresses and designers. Logistically just wished the measuring of all my girls was executed better.
Went to True Love/In Vogue Bridal for my 8 girls to get their dresses for my wedding, and the store has a great assortment Read more...
Went to True Love/In Vogue Bridal for my 8 girls to get their dresses for my wedding, and the store has a great assortment of dresses! Thankfully we found the perfect dress and at a price you can't beat! Unfortunately after the dress selection & seeing each girl in them, I was removed from the equation - which there were issues. Girls were measured completely wrong, and only 2 girls lost a decent amount of weight, while everyone stayed the same so that was an issue. Girl's who were "taller" were asked to pay more for a longer length, but then the dresses came in and they had to have it tailored to remove how long it was. That's just wasting money double the time for something that could have been prevented. Overall, the boutique is great & has a huge variety of dresses and designers. Logistically just wished the measuring of all my girls was executed better. Read less
Services Used: Dress & Attire
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Anonymous
Wedding:
1+ year ago
5.0/5.0
My friend bought her wedding dress here and suggested that I give it a try. Welll the girls are absolutely amazing had such a fun time, no pressure at all. They have tons of bridal dresses, accessories, and shoes galore. I will be ordering my dress here. btw the new store is beautiful!
My friend bought her wedding dress here and suggested that I give it a try. Welll the girls are absolutely amazing had Read more...
My friend bought her wedding dress here and suggested that I give it a try. Welll the girls are absolutely amazing had such a fun time, no pressure at all. They have tons of bridal dresses, accessories, and shoes galore. I will be ordering my dress here. btw the new store is beautiful! Read less
Services Used: Dress & Attire
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Jodie
Wedding:
5/17/2014
5.0/5.0
Ellen and Mariola were so fantastic! They helped make the wedding gown process so easy. The boutique is beautiful and the ladies were so accommodating! I can't say enough wonderful things!
Ellen and Mariola were so fantastic! They helped make the wedding gown process so easy. The boutique is beautiful and the Read more...
Ellen and Mariola were so fantastic! They helped make the wedding gown process so easy. The boutique is beautiful and the ladies were so accommodating! I can't say enough wonderful things! Read less
Services Used: Dress & Attire
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Anonymous
Wedding:
1+ year ago
5.0/5.0
I had a bridal appointment this past weekend and was sooo happy I did. First the NEW location is beautiful! I wasnt sure what style I wanted and so I was thrilled that they let me and my mom look through the racks. I cant believe what a huge selection they had. After finding the fit and flair was best on me the girls quickly pulled great dresses for me to try. I fell in love and ordered my dress and veil, everybody was so relaxed and helpful, a really great experience! They even let me take pictures to show my grandma. Will be back for bridesmaids and my moms dress.
I had a bridal appointment this past weekend and was sooo happy I did. First the NEW location is beautiful! I wasnt sure Read more...
I had a bridal appointment this past weekend and was sooo happy I did. First the NEW location is beautiful! I wasnt sure what style I wanted and so I was thrilled that they let me and my mom look through the racks. I cant believe what a huge selection they had. After finding the fit and flair was best on me the girls quickly pulled great dresses for me to try. I fell in love and ordered my dress and veil, everybody was so relaxed and helpful, a really great experience! They even let me take pictures to show my grandma. Will be back for bridesmaids and my moms dress. Read less
Services Used: Dress & Attire
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KL85
Wedding:
4/12/2014
0.5/5.0
Terrible service! The new owners will do little to accommodate you and a month and a half before my wedding - told me my dresses were never ordered and would not refund our money! I had to file a complaint with the Better Business Bureau and will likely have to take them to Court to get the deposits back.

The owners kept telling me how if they refunded the money, it would be straight out of their pocket - NO, we paid for dresses which weren't ordered!!!!

I have never dealt with someone who cared so little about keeping a customer or trying to work with them. My bottom line (after 4 days of negotiating) was that I needed the dresses in hand before my bachelorette party to give to my out of state bridesmaids... which was 14 days before my wedding.

They couldn't guarantee anything, wouldn't return the rush fee (the dresses were supposed to ship in January) and Ellen was BEYOND rude. I can understand that they're working with a manufacturer and are the middle person... but don't talk about your profits and paying for things out of pocket to me. We paid the deposits, one girl paid in full... and now we can't get that money back? UNACCEPTABLE. I will do everything I can to get the word out about these scam artists.
Terrible service! The new owners will do little to accommodate you and a month and a half before my wedding - told me my Read more...
Terrible service! The new owners will do little to accommodate you and a month and a half before my wedding - told me my dresses were never ordered and would not refund our money! I had to file a complaint with the Better Business Bureau and will likely have to take them to Court to get the deposits back.

The owners kept telling me how if they refunded the money, it would be straight out of their pocket - NO, we paid for dresses which weren't ordered!!!!

I have never dealt with someone who cared so little about keeping a customer or trying to work with them. My bottom line (after 4 days of negotiating) was that I needed the dresses in hand before my bachelorette party to give to my out of state bridesmaids... which was 14 days before my wedding.

They couldn't guarantee anything, wouldn't return the rush fee (the dresses were supposed to ship in January) and Ellen was BEYOND rude. I can understand that they're working with a manufacturer and are the middle person... but don't talk about your profits and paying for things out of pocket to me. We paid the deposits, one girl paid in full... and now we can't get that money back? UNACCEPTABLE. I will do everything I can to get the word out about these scam artists. Read less
Services Used: Dress & Attire
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Anonymous
Wedding:
1+ year ago
0.0/5.0
I ordered a bridesmaid dress from this store in December for an April wedding with an arrival date estimated at the beginning of March. A month before their arrival date, the bride calls to check on the orders and finds out from the very rude new owner (ownership switched a month after we purchased the dress) that the dresses were NEVER ORDERED. They refuse to reimburse us for the dresses after the bride them we want to go another way. They then proceed to order the dresses anyway. They have been very unhelpful to the bride who is in enough stress as it is a few months before the wedding.
I ordered a bridesmaid dress from this store in December for an April wedding with an arrival date estimated at the Read more...
I ordered a bridesmaid dress from this store in December for an April wedding with an arrival date estimated at the beginning of March. A month before their arrival date, the bride calls to check on the orders and finds out from the very rude new owner (ownership switched a month after we purchased the dress) that the dresses were NEVER ORDERED. They refuse to reimburse us for the dresses after the bride them we want to go another way. They then proceed to order the dresses anyway. They have been very unhelpful to the bride who is in enough stress as it is a few months before the wedding. Read less
Services Used: Dress & Attire
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Anonymous
Wedding:
1+ year ago
3.0/5.0
OK. No complaints. Love my dress.
OK. No complaints. Love my dress.
OK. No complaints. Love my dress. Read less
Services Used: Dress & Attire
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Anonymous
Wedding:
1+ year ago
5.0/5.0
I am a bridesmaid in my friends wedding for January 4th and we went to True Love Bridal for her wedding dress. True Love was nothing but great to us! They have tons of dresses to choose from, the ladies working were more than helpful and the new store/location is great as well! I definitely recommend this boutique!
I am a bridesmaid in my friends wedding for January 4th and we went to True Love Bridal for her wedding dress. True Love Read more...
I am a bridesmaid in my friends wedding for January 4th and we went to True Love Bridal for her wedding dress. True Love was nothing but great to us! They have tons of dresses to choose from, the ladies working were more than helpful and the new store/location is great as well! I definitely recommend this boutique! Read less
Services Used: Dress & Attire
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Anonymous
Wedding:
12/13/2013
5.0/5.0
This was the best experience I could of asked for. Myself Andy bridal party got so much help from the friendly staff. It was a great experience.
This was the best experience I could of asked for. Myself Andy bridal party got so much help from the friendly staff. It Read more...
This was the best experience I could of asked for. Myself Andy bridal party got so much help from the friendly staff. It was a great experience. Read less
Services Used: Dress & Attire
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