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True Love Bridal

Matawan , NJ

LOCATION

Matawan, NJ US

WEBSITE

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Dress & Attire

REVIEWS

3.8
out of 5.0
3.8/5.0
3.8/5.0
3.7/5.0
4.1/5.0
3.8/5.0
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aly217
Wedding:
7/17/2009
3.4/5.0
This salon has a great selection for dresses. i actually purchased my gown during a $99 sample sale. I was the only person in the salon and other than putting dresses in a fitting room for me, none of the sales team helped me find styles or pick dresses that would work with my figure. I was extremely pleased with the selection of gowns and I did buy my dress there for $99 (originally $1100) however I wish I would have recieved the service that others I know had at other salons. I do rec. this salon especially for their yearly sample sale but I would rec. being a little pushing in wanting attention from sales staff.
This salon has a great selection for dresses. i actually purchased my gown during a $99 sample sale. I was the only person Read more...
This salon has a great selection for dresses. i actually purchased my gown during a $99 sample sale. I was the only person in the salon and other than putting dresses in a fitting room for me, none of the sales team helped me find styles or pick dresses that would work with my figure. I was extremely pleased with the selection of gowns and I did buy my dress there for $99 (originally $1100) however I wish I would have recieved the service that others I know had at other salons. I do rec. this salon especially for their yearly sample sale but I would rec. being a little pushing in wanting attention from sales staff. Read less
Services Used: Dress & Attire
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jesstymi
Wedding:
7/5/2009
0.7/5.0
I would absolutely NOT recommend this place. My mom made an appt. to look at mother-of-the-bride dresses as well as for me to try on wedding dresses. When my mom called to make the appt. and asked about directions to get to the store the woman made the comment "well good luck getting here if you got your directions from mapquest" and didn't even offer directions! My mom actually had to say "well what would be the best way?"
When we arrived at the store, we walked in and weren't even greeted by anyone for at least 10 minutes - the 3 woman working there were too busy chatting with each other to even come introduce themself or offer any help. When someone finally came to talk to us, we explained the MOB designer we liked, which they didn't have even though the website said they did. Then the woman picked out 2 dresses to show my mom, which she didn't like, and then she went and sat back down to continue her conversation!
I really have never encountered people who could care less about their business. What a terrible experience.
I would absolutely NOT recommend this place. My mom made an appt. to look at mother-of-the-bride dresses as well as for me Read more...
I would absolutely NOT recommend this place. My mom made an appt. to look at mother-of-the-bride dresses as well as for me to try on wedding dresses. When my mom called to make the appt. and asked about directions to get to the store the woman made the comment "well good luck getting here if you got your directions from mapquest" and didn't even offer directions! My mom actually had to say "well what would be the best way?"
When we arrived at the store, we walked in and weren't even greeted by anyone for at least 10 minutes - the 3 woman working there were too busy chatting with each other to even come introduce themself or offer any help. When someone finally came to talk to us, we explained the MOB designer we liked, which they didn't have even though the website said they did. Then the woman picked out 2 dresses to show my mom, which she didn't like, and then she went and sat back down to continue her conversation!
I really have never encountered people who could care less about their business. What a terrible experience. Read less
Services Used: Dress & Attire
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palominotwist
Wedding:
6/6/2009
4.8/5.0
Gail and her staff are kind and helpful. Yes, the store is small and jam packed with dresses, but I brought in pictures of the style dresses I liked and told them the look I wanted, and Gail and an employee immediately went and pulled several dresses that were my style. The FIRST dress I tried on was "the one."

They carry many sizes of sample dresses- not just 0-8. Bigger girls will definitely have many dresses to try on here.

I also got my veil, bridesmaid dresses (4), and my mother's dress there (the bridesmaids and my mom also got a discount since I bought my dress there).

We also decided to order our wedding invitations there. Gail's daughter Keryn handles that aspect, and we were able to customize just about everything about the invitations. True Love Bridal also offers a 30% off the list price for invitations. They came out beautifully.

True Love Bridal uses Lydia of "Lydia's Magic Touch" for their alterations. I ended up having my first fitting at True Love, and my 2nd and 3rd at Lydia's store which is just down the road. Lydia was amazing, and I'd definitely go to her again.
Gail and her staff are kind and helpful. Yes, the store is small and jam packed with dresses, but I brought in pictures of Read more...
Gail and her staff are kind and helpful. Yes, the store is small and jam packed with dresses, but I brought in pictures of the style dresses I liked and told them the look I wanted, and Gail and an employee immediately went and pulled several dresses that were my style. The FIRST dress I tried on was "the one."

They carry many sizes of sample dresses- not just 0-8. Bigger girls will definitely have many dresses to try on here.

I also got my veil, bridesmaid dresses (4), and my mother's dress there (the bridesmaids and my mom also got a discount since I bought my dress there).

We also decided to order our wedding invitations there. Gail's daughter Keryn handles that aspect, and we were able to customize just about everything about the invitations. True Love Bridal also offers a 30% off the list price for invitations. They came out beautifully.

True Love Bridal uses Lydia of "Lydia's Magic Touch" for their alterations. I ended up having my first fitting at True Love, and my 2nd and 3rd at Lydia's store which is just down the road. Lydia was amazing, and I'd definitely go to her again. Read less
Services Used: Dress & Attire, Invitations
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BrookeLayne2
Wedding:
5/9/2009
3.7/5.0
Dress was very nice - they aren't the most pleasant to work with but the prices are good.
Dress was very nice - they aren't the most pleasant to work with but the prices are good.
Dress was very nice - they aren't the most pleasant to work with but the prices are good. Read less
Services Used: Dress & Attire
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hjwr
Wedding:
2/20/2009
5.0/5.0
Gail and the staff were great, everyone at the shop always took that extra time to be friendly and ask how things were going. They were really accomadating. Had a a ton of options. I would highly recommend!
Gail and the staff were great, everyone at the shop always took that extra time to be friendly and ask how things were Read more...
Gail and the staff were great, everyone at the shop always took that extra time to be friendly and ask how things were going. They were really accomadating. Had a a ton of options. I would highly recommend! Read less
Services Used: Dress & Attire
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Robert
Wedding:
8/9/2008
4.8/5.0
True Love Bridal was the perfect place to go for an attitude-free dress experience. The owner obviously cares about her brides and helped us pick a great solution for bridesmaids with multiple sizes / shapes. Nothing but good things to say about TLB!
True Love Bridal was the perfect place to go for an attitude-free dress experience. The owner obviously cares about her Read more...
True Love Bridal was the perfect place to go for an attitude-free dress experience. The owner obviously cares about her brides and helped us pick a great solution for bridesmaids with multiple sizes / shapes. Nothing but good things to say about TLB! Read less
Services Used: Dress & Attire
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ladybugbride
Wedding:
5/31/2008
5.0/5.0
Gail and her staff are a pleasure to work and accomodating to your every need. It looks like a small store but when you walk in your amazed at how many dresses are there and how different they all are. Gail will do everything in her power to make you happy and feel like a princess on your day. Another great thing was Gail had the seamstress come right to the store for all the alterations, which was so conveinant! I definitely recommend this dress store over any other.
Gail and her staff are a pleasure to work and accomodating to your every need. It looks like a small store but when you Read more...
Gail and her staff are a pleasure to work and accomodating to your every need. It looks like a small store but when you walk in your amazed at how many dresses are there and how different they all are. Gail will do everything in her power to make you happy and feel like a princess on your day. Another great thing was Gail had the seamstress come right to the store for all the alterations, which was so conveinant! I definitely recommend this dress store over any other. Read less
Services Used: Dress & Attire
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Kim
Wedding:
9/29/2007
3.5/5.0
This bridal shop is very small. I think it is owned by a mother and daughter. But the dresses were plentiful you just had to go digging andit was well worth it. They were very helpful in helping you look for the dresses and trying them on. It definately helps if you have an appointment prior because there are only two fitting rooms but one is not required. My mom and I just happened to stop by on our way home from another bridal shop where we wound up not finding "the dress." And we were welcomed. The dress, vail and shoes did take a little longer to get in than we expected but it all worked out.
This bridal shop is very small. I think it is owned by a mother and daughter. But the dresses were plentiful you just had Read more...
This bridal shop is very small. I think it is owned by a mother and daughter. But the dresses were plentiful you just had to go digging andit was well worth it. They were very helpful in helping you look for the dresses and trying them on. It definately helps if you have an appointment prior because there are only two fitting rooms but one is not required. My mom and I just happened to stop by on our way home from another bridal shop where we wound up not finding "the dress." And we were welcomed. The dress, vail and shoes did take a little longer to get in than we expected but it all worked out. Read less
Services Used: Dress & Attire
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BONNIE
Wedding:
7/28/2007
5.0/5.0
The girls here were very helpful. I had been to a bridal show at Bonnett Island Estates and had seen this dress. I went up there and they found it for me and ones with a similar style. The store is very crowded. If you don't have a style in mind it will be difficult to just pull off the racks. I recommend going places getting a style and then going there. They were very helpful and they can order you pretty much anything you can imagine. They have so much bridal stuff from invitations to cake toppers. You name it they can find it for you. and they are always more than happy to help.
The girls here were very helpful. I had been to a bridal show at Bonnett Island Estates and had seen this dress. I went up Read more...
The girls here were very helpful. I had been to a bridal show at Bonnett Island Estates and had seen this dress. I went up there and they found it for me and ones with a similar style. The store is very crowded. If you don't have a style in mind it will be difficult to just pull off the racks. I recommend going places getting a style and then going there. They were very helpful and they can order you pretty much anything you can imagine. They have so much bridal stuff from invitations to cake toppers. You name it they can find it for you. and they are always more than happy to help. Read less
Services Used: Dress & Attire
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cdinicola
Wedding:
5/4/2007
1.6/5.0
As True Love Bridal has a great selection of dresses, the quality of service provided there is beyond unprofessional. As a bride you would hope to be treated nicely as you are spending quite a bit of money there. When we first went there, the owner Gail was very nice, pleasant, and help-ful. I ordered my gown, as well as 6 bridesmaid dresses, and 7 pairs of shoes. Everything was done on paper, so the paperwork was getting lost, dresses came in the worng size, the measurements wer off by a lot (if they get you bigger sizes you have to pay extra -- a ha what a concept to make money) -the shoes were not ordered correctly so they came in the last minute. There were no discounts at all -- 1 wedding gown, 6 bridesmaid dresses and 7 pairs fo shoes and not even the slightest discount - which I thought was bad business. Personally I had a very sour experience with this shop - I was very stressed about my gown and the girls' dresses up to the last 2 month before the wedding, I would think that being a bridal shop - they would have htings more organized and more professional - considering the money and time people put into their special day. I would not recommend buying there -- go and look they have a great selection. But I would do business somewhere else.
As True Love Bridal has a great selection of dresses, the quality of service provided there is beyond unprofessional. As a Read more...
As True Love Bridal has a great selection of dresses, the quality of service provided there is beyond unprofessional. As a bride you would hope to be treated nicely as you are spending quite a bit of money there. When we first went there, the owner Gail was very nice, pleasant, and help-ful. I ordered my gown, as well as 6 bridesmaid dresses, and 7 pairs of shoes. Everything was done on paper, so the paperwork was getting lost, dresses came in the worng size, the measurements wer off by a lot (if they get you bigger sizes you have to pay extra -- a ha what a concept to make money) -the shoes were not ordered correctly so they came in the last minute. There were no discounts at all -- 1 wedding gown, 6 bridesmaid dresses and 7 pairs fo shoes and not even the slightest discount - which I thought was bad business. Personally I had a very sour experience with this shop - I was very stressed about my gown and the girls' dresses up to the last 2 month before the wedding, I would think that being a bridal shop - they would have htings more organized and more professional - considering the money and time people put into their special day. I would not recommend buying there -- go and look they have a great selection. But I would do business somewhere else. Read less
Services Used: Dress & Attire
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