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True Love Bridal

Matawan , NJ

LOCATION

Matawan, NJ US

WEBSITE

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Dress & Attire

REVIEWS

3.8
out of 5.0
3.8/5.0
3.8/5.0
3.7/5.0
4.1/5.0
3.8/5.0
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Anonymous
Wedding:
1+ year ago
5.0/5.0
My gown arrived Friday from Maggie Sottero. I tried it on for the first time Sunday afternoon. It is more than I could have imagined. Eeveryone was wonderful I actually met the seamstress who was there finishing alterations. The new store is wonderful (it actually will GPS) so much bigger and brighter.. I did order my dress in the old store, and it was very cramped-but the selection was wonderful. From beginning (and I had a lot of crazy questions) the service was the best. I would recommend this store to every single bride and bridesmaid. Thank you for making my dreams come true.
More than grateful bride.
My gown arrived Friday from Maggie Sottero. I tried it on for the first time Sunday afternoon. It is more than I could Read more...
My gown arrived Friday from Maggie Sottero. I tried it on for the first time Sunday afternoon. It is more than I could have imagined. Eeveryone was wonderful I actually met the seamstress who was there finishing alterations. The new store is wonderful (it actually will GPS) so much bigger and brighter.. I did order my dress in the old store, and it was very cramped-but the selection was wonderful. From beginning (and I had a lot of crazy questions) the service was the best. I would recommend this store to every single bride and bridesmaid. Thank you for making my dreams come true.
More than grateful bride. Read less
Services Used: Dress & Attire
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Private User
Wedding:
10/11/2013
0.0/5.0
What a horrible experience! To start the owner Gail is so unprofessional and rude as she sits behind a desk surrounded by boxes stuffing her face with Burger King. The woman she has working there looks like she spent too many hours at the bar the night before and is as helpful as the owner. I went into the shop because of the "great prices" but I should have paid more money and saved myself from the headache. All of my bridesmaid dresses were sized completely wrong! Two out of the right dresses the seam in the back was completely off and my bridesmaids were told ( who are size two by the way ) " maybe you need to lose a little weight and it will fit better!" After arguing and screaming the two dresses were sent back and two more were ordered. All 8 dresses to this day are a mess. The zippers are a disgrace and can't be fixed and the owner will not give and type of compensation for it. A happy time god a bride is made to be nothing but stress and unhappiness and the owner could care less. Please ATTENTION ALL BRIDES save yourself from the stress and anxiety this place causes.
What a horrible experience! To start the owner Gail is so unprofessional and rude as she sits behind a desk surrounded by Read more...
What a horrible experience! To start the owner Gail is so unprofessional and rude as she sits behind a desk surrounded by boxes stuffing her face with Burger King. The woman she has working there looks like she spent too many hours at the bar the night before and is as helpful as the owner. I went into the shop because of the "great prices" but I should have paid more money and saved myself from the headache. All of my bridesmaid dresses were sized completely wrong! Two out of the right dresses the seam in the back was completely off and my bridesmaids were told ( who are size two by the way ) " maybe you need to lose a little weight and it will fit better!" After arguing and screaming the two dresses were sent back and two more were ordered. All 8 dresses to this day are a mess. The zippers are a disgrace and can't be fixed and the owner will not give and type of compensation for it. A happy time god a bride is made to be nothing but stress and unhappiness and the owner could care less. Please ATTENTION ALL BRIDES save yourself from the stress and anxiety this place causes. Read less
Services Used: Dress & Attire
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Private User
Wedding:
10/6/2013
2.8/5.0
My daughter ordered her dress in January for an October wedding...we were told it would be in the store in August (the reason being China closes its factories in February). By the 3rd week in August we became concerned, but we were told this is normal and the gown would be delivered on the Tuesday after Labor Day, which it was. But here is what I believe....that gown was most likely delivered to True Love much earlier, but they delayed telling us because at the point when we picked it up it needed to be altered and they sent un to Lydias Magic Touch where we were totally ripped off...$500 for a bustle and a hem is outrageous! I believe that True Love bridal receives a nice referral fee from Lydias. If I had more time, I would have gone elsewhere for alterations. I paid $200 4 yrs ago for similar alterations and expected this time it would have been around $300 at the most. If you MUST buy your gown there, give them an earlier wedding date to avoid unecessary stress!
My daughter ordered her dress in January for an October wedding...we were told it would be in the store in August (the Read more...
My daughter ordered her dress in January for an October wedding...we were told it would be in the store in August (the reason being China closes its factories in February). By the 3rd week in August we became concerned, but we were told this is normal and the gown would be delivered on the Tuesday after Labor Day, which it was. But here is what I believe....that gown was most likely delivered to True Love much earlier, but they delayed telling us because at the point when we picked it up it needed to be altered and they sent un to Lydias Magic Touch where we were totally ripped off...$500 for a bustle and a hem is outrageous! I believe that True Love bridal receives a nice referral fee from Lydias. If I had more time, I would have gone elsewhere for alterations. I paid $200 4 yrs ago for similar alterations and expected this time it would have been around $300 at the most. If you MUST buy your gown there, give them an earlier wedding date to avoid unecessary stress! Read less
Services Used: Dress & Attire
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Cathy
Wedding:
9/27/2013
5.0/5.0
I would highly recommend True Love Bridal to any bride to be. I ordered my wedding gown and all of my bridal party dresses from there. Everyone was very attentive, very professional and never made me feel rushed or pressured. Gail and her her staff couldn't have made this experience any more delightful and stress free.
I would highly recommend True Love Bridal to any bride to be. I ordered my wedding gown and all of my bridal party dresses Read more...
I would highly recommend True Love Bridal to any bride to be. I ordered my wedding gown and all of my bridal party dresses from there. Everyone was very attentive, very professional and never made me feel rushed or pressured. Gail and her her staff couldn't have made this experience any more delightful and stress free. Read less
Services Used: Dress & Attire
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Anonymous
Wedding:
1+ year ago
5.0/5.0
I am a mother of the bride who was out to find the ultimate dress for my only daughter's wedding. I went everywhere possible, and was shown some very expensive dresses, that did not compare to what I found at True Love Bridal. Other salespeople seemed to care only about a high priced sale. Gail actually talked me into the least expensive of all the dresses I tried on, because she could see "how happy I was" in it. My dress is absolutely gorgeous, and perfect for my daughter' destination wedding. My only regret is that my daughter lives very far away, and ordered her dress by her home-SHE WOULD HAVE BEEN SO PLEASED AT THE SERVICE AND SELECTION AT TRUE LOVE BRIDAL.
I was also so happy to coordiate shoes, a handbag, and just the right jewelry at great prices. After picking up my dress, Gail arranged for me to go directly to the seamstress. It was a quick, lovely appointment. I promised a picture for both True Love and Lydia. The finished look is going to be great. I can't wait
I hesitate to say this, but if you have wriiten anything but good about True Love Bridal, try to re-think your situation. These people are sincere, down to earth, and extremely dedicated to what they do(very, very well). I was treated great, and I will admit, my gown was very inexpensive.
A mother who is going to look very special.
I am a mother of the bride who was out to find the ultimate dress for my only daughter's wedding. I went everywhere Read more...
I am a mother of the bride who was out to find the ultimate dress for my only daughter's wedding. I went everywhere possible, and was shown some very expensive dresses, that did not compare to what I found at True Love Bridal. Other salespeople seemed to care only about a high priced sale. Gail actually talked me into the least expensive of all the dresses I tried on, because she could see "how happy I was" in it. My dress is absolutely gorgeous, and perfect for my daughter' destination wedding. My only regret is that my daughter lives very far away, and ordered her dress by her home-SHE WOULD HAVE BEEN SO PLEASED AT THE SERVICE AND SELECTION AT TRUE LOVE BRIDAL.
I was also so happy to coordiate shoes, a handbag, and just the right jewelry at great prices. After picking up my dress, Gail arranged for me to go directly to the seamstress. It was a quick, lovely appointment. I promised a picture for both True Love and Lydia. The finished look is going to be great. I can't wait
I hesitate to say this, but if you have wriiten anything but good about True Love Bridal, try to re-think your situation. These people are sincere, down to earth, and extremely dedicated to what they do(very, very well). I was treated great, and I will admit, my gown was very inexpensive.
A mother who is going to look very special. Read less
Services Used: Dress & Attire
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Anonymous
Wedding:
1+ year ago
0.8/5.0
DO NOT ORDER ANYTHING FROM HERE AT ALL COSTS!!! yes the prices are great and when you first enter, they will promise you everything BUT it took 7 months for my bridesmaids dresses to come in!!!! 7 months!!!!! I was promised them in 6 weeks!?!?!?!? Every time I called in was excuse after excuse and I know the bride was getting upset so I tried to handle it all for her. Absolutely ridiculous and all of the dresses came in HUGE on all of us girls because we weren't measured properly. Now, we have a month to get the dresses altered and have to pay a lot of money for all the adjustments. i do not recommend this place at all!!!!!
DO NOT ORDER ANYTHING FROM HERE AT ALL COSTS!!! yes the prices are great and when you first enter, they will promise you Read more...
DO NOT ORDER ANYTHING FROM HERE AT ALL COSTS!!! yes the prices are great and when you first enter, they will promise you everything BUT it took 7 months for my bridesmaids dresses to come in!!!! 7 months!!!!! I was promised them in 6 weeks!?!?!?!? Every time I called in was excuse after excuse and I know the bride was getting upset so I tried to handle it all for her. Absolutely ridiculous and all of the dresses came in HUGE on all of us girls because we weren't measured properly. Now, we have a month to get the dresses altered and have to pay a lot of money for all the adjustments. i do not recommend this place at all!!!!! Read less
Services Used: Dress & Attire
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sofia
Wedding:
8/31/2013
5.0/5.0
I'm in a wedding in August and we got our bridesmaid dresses from True Love Bridal. Luckily, the bride wasn't too controlling about what style dress we chose as long as it went with her color scheme. The owner, Gale was really good at pin pointing what style dress what look good on all of the girls so that we didn't have to try on too many dresses. They have an enormous amount of dresses to choose from and I couldn't believe how well the ladies there knew so much about so many dresses.
I usually dread having to wear bridesmaid dresses but I'm really happy with the dress Gale helped us pick out. Our dresses just came in and I went and tried mine on. I only need a hem which is unusual for me because I'm small on top and big on the bottom and always need a lot done, but the style they helped us pick out worked really well on everyone's body type so the fit was great. It is super flattering and I thought the price was pretty reasonable.
We originally tried on and ordered the dresses in the old store which was super small and crammed with dresses. When the dress came in I picked it up in the new store and it is SO much bigger. I'm not engaged yet but when I am, I want to go back there for my wedding dress. The wedding dresses look beautiful and there are a ton of them. They definitely have a bigger selection of bridesmaid and bridal gowns than most of the other shops we visited. I would definitely suggest going here for your wedding.
I'm in a wedding in August and we got our bridesmaid dresses from True Love Bridal. Luckily, the bride wasn't too Read more...
I'm in a wedding in August and we got our bridesmaid dresses from True Love Bridal. Luckily, the bride wasn't too controlling about what style dress we chose as long as it went with her color scheme. The owner, Gale was really good at pin pointing what style dress what look good on all of the girls so that we didn't have to try on too many dresses. They have an enormous amount of dresses to choose from and I couldn't believe how well the ladies there knew so much about so many dresses.
I usually dread having to wear bridesmaid dresses but I'm really happy with the dress Gale helped us pick out. Our dresses just came in and I went and tried mine on. I only need a hem which is unusual for me because I'm small on top and big on the bottom and always need a lot done, but the style they helped us pick out worked really well on everyone's body type so the fit was great. It is super flattering and I thought the price was pretty reasonable.
We originally tried on and ordered the dresses in the old store which was super small and crammed with dresses. When the dress came in I picked it up in the new store and it is SO much bigger. I'm not engaged yet but when I am, I want to go back there for my wedding dress. The wedding dresses look beautiful and there are a ton of them. They definitely have a bigger selection of bridesmaid and bridal gowns than most of the other shops we visited. I would definitely suggest going here for your wedding. Read less
Services Used: Dress & Attire
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Anonymous
Wedding:
1+ year ago
5.0/5.0
I had a really great experience with True Love Bridal. When I first visited, I had tried on a number of dresses but was unable to find the right one. I told the saleswoman that and asked her to pick dresses for me. Literally the first dress she pulled ended up being my wedding dress and I am so grateful. Amazingly, she was able to pick the perfect wedding dress for my friend too, and we both purchased dresses that day! My dress was in with plenty of time before the wedding. I wouldn't recommend their seamstress who I found to be expensive and difficult. But True Love Bridal was an amazing find. They even have a new location now and an even greater selection.
I had a really great experience with True Love Bridal. When I first visited, I had tried on a number of dresses but was Read more...
I had a really great experience with True Love Bridal. When I first visited, I had tried on a number of dresses but was unable to find the right one. I told the saleswoman that and asked her to pick dresses for me. Literally the first dress she pulled ended up being my wedding dress and I am so grateful. Amazingly, she was able to pick the perfect wedding dress for my friend too, and we both purchased dresses that day! My dress was in with plenty of time before the wedding. I wouldn't recommend their seamstress who I found to be expensive and difficult. But True Love Bridal was an amazing find. They even have a new location now and an even greater selection. Read less
Services Used: Dress & Attire
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Anonymous
Wedding:
1+ year ago
4.9/5.0
This is my second time dealing with True Love Bridal. My first experience was as a bride and I only have nice things to say about the shop. I love the new location and the selection is great. As a bridesmaid this time around, I was excited to see the variety of bridesmaids dresses.
This is my second time dealing with True Love Bridal. My first experience was as a bride and I only have nice things to Read more...
This is my second time dealing with True Love Bridal. My first experience was as a bride and I only have nice things to say about the shop. I love the new location and the selection is great. As a bridesmaid this time around, I was excited to see the variety of bridesmaids dresses. Read less
Services Used: Dress & Attire
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Anonymous
Wedding:
1+ year ago
0.0/5.0
My mother and I saw True Love Bridal at a bridal show and my mom saw a dress they modeled as a mother of the bride dress that she loved. We went to the store THREE DAYS LATER and were informed that they no longer had that dress because it was discontinued!! I believe she was lying because she wouldn't even tell us the designer of the dress and you could tell she didn't want to be dealt with, she was just sitting at the front desk eating her lunch. The store was so crowded with dresses you could barely move, I think we dogded a bullet with this store because they were incredibly rude and unorganized,
My mother and I saw True Love Bridal at a bridal show and my mom saw a dress they modeled as a mother of the bride dress Read more...
My mother and I saw True Love Bridal at a bridal show and my mom saw a dress they modeled as a mother of the bride dress that she loved. We went to the store THREE DAYS LATER and were informed that they no longer had that dress because it was discontinued!! I believe she was lying because she wouldn't even tell us the designer of the dress and you could tell she didn't want to be dealt with, she was just sitting at the front desk eating her lunch. The store was so crowded with dresses you could barely move, I think we dogded a bullet with this store because they were incredibly rude and unorganized, Read less
Services Used: Dress & Attire
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