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True Love Bridal

Matawan , NJ

LOCATION

Matawan, NJ US

WEBSITE

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Dress & Attire

REVIEWS

3.8
out of 5.0
3.8/5.0
3.8/5.0
3.7/5.0
4.1/5.0
3.8/5.0
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mp2010
Wedding:
8/21/2010
3.8/5.0
I had a great experience with True Love Bridal itself. Gail was amazing to wirk with, as were her associates. I found my perfect THREE gowns and they worked with me to combine what I liked about each dress into one! (It was a Casablanca dress so they worked with the company to make my dress perfect).
Then it came time for alterations! BIG problems. The shop works with Lydia from Magic Touch. My halter strap broke before even leaving my house that morning and in the middle f the reception my bustle broke so I had to carry my train the rest of the night. She also messed up every one of the bridesmaids dresses. She took one dress and altered it for one bridesmaid then gave it to another bridesmaid and altered it for her! The day of the wedding the first bridesmaid was in a dress that never got altered! Thank god for her mom having a sewing needle and thread! We told Lydia about this and she just defended herself by making excuses. Gail said there isnt anything she can do bc it is hard to find a good seamstress.
This is the only reason I cannot recommend True Love Bridal.
I had a great experience with True Love Bridal itself. Gail was amazing to wirk with, as were her associates. I found my Read more...
I had a great experience with True Love Bridal itself. Gail was amazing to wirk with, as were her associates. I found my perfect THREE gowns and they worked with me to combine what I liked about each dress into one! (It was a Casablanca dress so they worked with the company to make my dress perfect).
Then it came time for alterations! BIG problems. The shop works with Lydia from Magic Touch. My halter strap broke before even leaving my house that morning and in the middle f the reception my bustle broke so I had to carry my train the rest of the night. She also messed up every one of the bridesmaids dresses. She took one dress and altered it for one bridesmaid then gave it to another bridesmaid and altered it for her! The day of the wedding the first bridesmaid was in a dress that never got altered! Thank god for her mom having a sewing needle and thread! We told Lydia about this and she just defended herself by making excuses. Gail said there isnt anything she can do bc it is hard to find a good seamstress.
This is the only reason I cannot recommend True Love Bridal. Read less
Services Used: Dress & Attire
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myotis73
Wedding:
8/8/2010
4.6/5.0
They were great with a last minute bridesmaid dress purchase!
They were great with a last minute bridesmaid dress purchase!
They were great with a last minute bridesmaid dress purchase! Read less
Services Used: Dress & Attire
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Thankful customer
Wedding:
7/2/2010
5.0/5.0
My first daugher's wedding is tomorrow (7/4/10), and my second daughter's is 10/30/10. I cannot possibly say enough wonderful things about True Love Bridal.
The service is unbelievable and the selection is by far the best in the area. The staff caters to your every wish. My one daugter tried on over 50 gowns, and they were ready to keep them coming. There are no time limits, and they also offered to open early to accomodate my daughter's schedule.
Many thanks to Gail and her great staff. They made all our worries melt away!
My first daugher's wedding is tomorrow (7/4/10), and my second daughter's is 10/30/10. I cannot possibly say enough Read more...
My first daugher's wedding is tomorrow (7/4/10), and my second daughter's is 10/30/10. I cannot possibly say enough wonderful things about True Love Bridal.
The service is unbelievable and the selection is by far the best in the area. The staff caters to your every wish. My one daugter tried on over 50 gowns, and they were ready to keep them coming. There are no time limits, and they also offered to open early to accomodate my daughter's schedule.
Many thanks to Gail and her great staff. They made all our worries melt away! Read less
Services Used: Dress & Attire
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hera1016
Wedding:
5/29/2010
0.0/5.0
True Love Bridal - Morgansville New Jersey Store.

My sister-in-law to be, bought her wedding dress at this place and went for one of her fittings. She came home and sent me pics of her in her dress. To my horror it looked as if it was rolled up and thrown in a bag for god knows how long. The wrinkles in this gown were just disgraceful and I am very surprised that she did not have a breakdown. They assured her it would be pressed at completion. Are you kidding me? It better be pristine! Honestly for the price she paid, this dress should, at all times be ready to wear. The bride to be called them and asked them to please press it because her mother and father were coming to her next fitting. I don't know about you but when you have to request that your gown be pressed theres a problem. This business should be ashamed of themselves. I put a call in to the manager we'll see what happens. Read the reviews on yahoo and yelp and the yellow pages they are mortifying!
True Love Bridal - Morgansville New Jersey Store.

My sister-in-law to be, bought her wedding dress at this place Read more...
True Love Bridal - Morgansville New Jersey Store.

My sister-in-law to be, bought her wedding dress at this place and went for one of her fittings. She came home and sent me pics of her in her dress. To my horror it looked as if it was rolled up and thrown in a bag for god knows how long. The wrinkles in this gown were just disgraceful and I am very surprised that she did not have a breakdown. They assured her it would be pressed at completion. Are you kidding me? It better be pristine! Honestly for the price she paid, this dress should, at all times be ready to wear. The bride to be called them and asked them to please press it because her mother and father were coming to her next fitting. I don't know about you but when you have to request that your gown be pressed theres a problem. This business should be ashamed of themselves. I put a call in to the manager we'll see what happens. Read the reviews on yahoo and yelp and the yellow pages they are mortifying! Read less
Services Used: Dress & Attire
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megdev
Wedding:
5/24/2010
4.8/5.0
I loved True Love Bridal! The woman who helped me was so kind and helped me to find a gorgeous wedding gown. There are so many dresses and I was able to try on as many as I wanted! I found beautiful dresses for my bridesmaids too! I am so happy!
I loved True Love Bridal! The woman who helped me was so kind and helped me to find a gorgeous wedding gown. There are so Read more...
I loved True Love Bridal! The woman who helped me was so kind and helped me to find a gorgeous wedding gown. There are so many dresses and I was able to try on as many as I wanted! I found beautiful dresses for my bridesmaids too! I am so happy! Read less
Services Used: Dress & Attire
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molly
Wedding:
5/5/2010
4.7/5.0
I happened to be driving past True Love Bridal and stopped in on a whim. My wedding is two years from now but I thought I would check it out. I fell in love with so many gowns - there is quite a selection. Although I felt NO pressure from the girl who was working with me, I ordered my gown that day. My mom also found a beautiful dress and the bridesmaids selection is great. It was such a nice experience!
I happened to be driving past True Love Bridal and stopped in on a whim. My wedding is two years from now but I thought I Read more...
I happened to be driving past True Love Bridal and stopped in on a whim. My wedding is two years from now but I thought I would check it out. I fell in love with so many gowns - there is quite a selection. Although I felt NO pressure from the girl who was working with me, I ordered my gown that day. My mom also found a beautiful dress and the bridesmaids selection is great. It was such a nice experience! Read less
Services Used: Dress & Attire
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Lisa
Wedding:
4/3/2010
4.7/5.0
I needed a "real" wedding dress in a short amount of time. When I explained my situation (pregnant, too), they couldn't do enough to accomodate me. They knew exactly what i wanted and when they found the perfect dress for me, unfortunately, they made a mistake and they realized that it was not available to order in such a short time. HOWEVER.... they were able to sell me the dress and recommend an alteration that would have worked. PERFECT!!!!! I actually wound up liking the dress better after their suggested alteration!!! They were all so nice and accomodating. I got everything i wanted from them, and more!!! The only negative comment i have, was that though the seamstress was aslo perfect and wonderful, it was a little expensive and it wound up costing almost as much as the dress did.... but overall, i would never recommend anywhere else.
I needed a "real" wedding dress in a short amount of time. When I explained my situation (pregnant, too), they couldn't do Read more...
I needed a "real" wedding dress in a short amount of time. When I explained my situation (pregnant, too), they couldn't do enough to accomodate me. They knew exactly what i wanted and when they found the perfect dress for me, unfortunately, they made a mistake and they realized that it was not available to order in such a short time. HOWEVER.... they were able to sell me the dress and recommend an alteration that would have worked. PERFECT!!!!! I actually wound up liking the dress better after their suggested alteration!!! They were all so nice and accomodating. I got everything i wanted from them, and more!!! The only negative comment i have, was that though the seamstress was aslo perfect and wonderful, it was a little expensive and it wound up costing almost as much as the dress did.... but overall, i would never recommend anywhere else. Read less
Services Used: Dress & Attire
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louise
Wedding:
3/5/2010
5.0/5.0
I had a wonderful experience! The dress was much less then all others places I went. They were very accomodating!
I had a wonderful experience! The dress was much less then all others places I went. They were very accomodating!
I had a wonderful experience! The dress was much less then all others places I went. They were very accomodating! Read less
Services Used: Dress & Attire
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Js2609
Wedding:
2/6/2010
1.2/5.0
I had high hopes going to True Love Bridal, I was anticipating buying my gown, 7 bridesmaids gowns, and mother of the bride & groom gowns from this salon. They provide NO customer service, they tell you where the dresses are and say pick them, but heaven forbid you pick more than 8 to try on, I thought the woman was going to make us put them back. They made comments about my mother's weight while she was trying on gowns and pretty much kicked me out of my room when another bride showed up. And proceeded to kick out my bridesmaids, refuse to give us their "nice magnet" business cards, literally took them from us and handed us paper ones. the whole experience was negative, with the exception they have good prices, other than that don't go there unless you want to be treated like trash. They treat their gowns horribly & I saw a man picking up a bridal gown for his daughter and they gave it to him and wouldn't even give him a bag to put it in until he demanded it, can you imagine spending $1-2K on a gown and not even getting a garment bag?? when there's snow, ice, and dirt everywhere in their parking lot???? not a dreamy wedding experience, at all,DONT WASTE YOUR TIME
I had high hopes going to True Love Bridal, I was anticipating buying my gown, 7 bridesmaids gowns, and mother of the Read more...
I had high hopes going to True Love Bridal, I was anticipating buying my gown, 7 bridesmaids gowns, and mother of the bride & groom gowns from this salon. They provide NO customer service, they tell you where the dresses are and say pick them, but heaven forbid you pick more than 8 to try on, I thought the woman was going to make us put them back. They made comments about my mother's weight while she was trying on gowns and pretty much kicked me out of my room when another bride showed up. And proceeded to kick out my bridesmaids, refuse to give us their "nice magnet" business cards, literally took them from us and handed us paper ones. the whole experience was negative, with the exception they have good prices, other than that don't go there unless you want to be treated like trash. They treat their gowns horribly & I saw a man picking up a bridal gown for his daughter and they gave it to him and wouldn't even give him a bag to put it in until he demanded it, can you imagine spending $1-2K on a gown and not even getting a garment bag?? when there's snow, ice, and dirt everywhere in their parking lot???? not a dreamy wedding experience, at all,DONT WASTE YOUR TIME Read less
Services Used: Dress & Attire
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Dolphins1002
Wedding:
12/4/2009
4.8/5.0
Gail and the girls that work there are very helpful. They helped me with finding the right dress, as well as being there if I had questions. Although they are not the type of place that will go in and put the dress on for you, I prefer that. I liked that they were there if needed but not to overbearing. They dealt with me even when I went to visit the sample dress, which I did a couple of times before the dress came in. The only issue I had was with Lydia the alteration place that does the alterations. On my last fitting the dress had a few issues and she made me seem as if I was crazy. It took me almost losing it for her to acknowledge what I was saying and fix it. The day I picked it up she seemed a little annoyed I wanted to try it on before taking it, but she let me try it on. It was perfect and in the end she did exactly what she said she would do.
Gail and the girls that work there are very helpful. They helped me with finding the right dress, as well as being there Read more...
Gail and the girls that work there are very helpful. They helped me with finding the right dress, as well as being there if I had questions. Although they are not the type of place that will go in and put the dress on for you, I prefer that. I liked that they were there if needed but not to overbearing. They dealt with me even when I went to visit the sample dress, which I did a couple of times before the dress came in. The only issue I had was with Lydia the alteration place that does the alterations. On my last fitting the dress had a few issues and she made me seem as if I was crazy. It took me almost losing it for her to acknowledge what I was saying and fix it. The day I picked it up she seemed a little annoyed I wanted to try it on before taking it, but she let me try it on. It was perfect and in the end she did exactly what she said she would do. Read less
Services Used: Dress & Attire
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