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Turf Valley

Ellicott City , MD

LOCATION

2700 Turf Valley Road
Ellicott City, MD US 21042 (map)
Please let this vendor know that you found them on the WeddingWire Network.

ABOUT US

It's your day, let us help you realize your vision. Turf Valley has established a reputation for creating signature weddings and events. Whether you dream of a grand affair with hundreds... Read more
It's your day, let us help you realize your vision. Turf Valley has established a reputation for creating signature weddings and events. Whether you dream of a grand affair with hundreds of guests, or prefer a more intimate celebration, Turf Valley offers several different ballrooms and an array of scenic locations and wedding packages to choose from. We offer custom, affordable reception packages for as many as 50 to 650 guests. Let our thoughtful and attentive catering professionals help you achieve a picture-perfect event.

Nestled on 1,000 secluded acres in a resort setting, Turf Valley is an oasis in the bustling Baltimore-Washington Corridor. We match the convenience and charm of a centralized location with exquisite attention to every detail. From the initial planning until the last guest departs, we are committed to providing the perfect signature wedding reception site. Read less

PHOTOS

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INFO FOR WEDDING VENUE

When was your venue built?
1988
When was your venue last renovated?
2012
Describe your venue:
Banquet Hall, Country / Golf Club, Hotel
Describe the style of your venue
Classic / Traditional, Garden / Romantic
What wedding services does your venue provide?
Ceremony, Reception
What is the maximum capacity of your venue?
650
How many event spaces or rooms does your venue offer?
5
Does your venue offer an indoor space?
Yes
Does your venue offer a covered outdoor space?
Yes
Does your venue offer an uncovered outdoor space?
Yes
Does your venue have on-site accommodations?
Yes
Number of guest rooms
172
Number of suites
70
What is the minimum rental fee for your venue?
0
Bar Service
Offered in-house
Is bar service included in the minimum rental fee?
No
Beverage Service
Offered in-house
Is beverage service included in the minimum rental fee?
No
Catering
Offered in-house, Outside vendors welcome
Is catering included in the minimum rental fee?
No
What is the average catering price per person at your venue?
90
Event Coordination
Offered in-house, Outside vendors welcome
Is event coordination included in the minimum rental fee?
Yes
Event Rentals
Offered in-house, Outside vendors welcome
Are event rentals included in the minimum rental fee?
No
Lighting and Sound
Offered in-house, Outside vendors welcome
Are lighting and sound included in the minimum rental fee?
No
Linens
Offered in-house, Outside vendors welcome
Are linens included in the minimum rental fee?
Yes
Seating
Offered in-house, Outside vendors welcome
Is seating included in the minimum rental fee?
Yes
Shuttle / Transportation
Offered in-house, Outside vendors welcome
Is transportation included in the minimum rental fee?
No
Wedding Cake
Offered in-house, Outside vendors welcome
Is wedding cake included in the minimum rental fee?
No

REVIEWS

4.6
out of 5.0
4.7/5.0
4.7/5.0
4.7/5.0
4.5/5.0
4.6/5.0
Sort by
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Rachel
Wedding:
6/28/2014
5.0/5.0
I had my reception at Turf Valley, and not only was the location beautiful and the food great, but the event went perfectly. This was the result of their excellent staff. Our Maitre D' was attentive throughout the event, but still managed to be unobtrusive. I think the only times I saw her were when I was looking for something, and she would pop up with it. My husband and I were never in want of anything. She went the extra mile to make sure that our parents were well taken care of the whole night.

Jamie, the events coordinator, worked with me from the beginning. She was attentive and very flexible. She would respond to all of my e-mails within a couple of hours, and sometimes within a couple of minutes. She made helpful suggestions throughout the planning process. For example, a lot less people decided to get hotel rooms than I was expecting. About a month before our room block ended she contacted me to see if I wanted to reduce the number of reserved rooms at no additional cost, and thus reduce the number of rooms we were contracted to fill. It was a huge relief. This was just one of the many helpful and considerate things she did for us. I don't know what I would have done with out her.
I had my reception at Turf Valley, and not only was the location beautiful and the food great, but the event went Read more...
I had my reception at Turf Valley, and not only was the location beautiful and the food great, but the event went perfectly. This was the result of their excellent staff. Our Maitre D' was attentive throughout the event, but still managed to be unobtrusive. I think the only times I saw her were when I was looking for something, and she would pop up with it. My husband and I were never in want of anything. She went the extra mile to make sure that our parents were well taken care of the whole night.

Jamie, the events coordinator, worked with me from the beginning. She was attentive and very flexible. She would respond to all of my e-mails within a couple of hours, and sometimes within a couple of minutes. She made helpful suggestions throughout the planning process. For example, a lot less people decided to get hotel rooms than I was expecting. About a month before our room block ended she contacted me to see if I wanted to reduce the number of reserved rooms at no additional cost, and thus reduce the number of rooms we were contracted to fill. It was a huge relief. This was just one of the many helpful and considerate things she did for us. I don't know what I would have done with out her. Read less
Services Used: Catering, Wedding Venue
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Amanda
Wedding:
6/28/2014
5.0/5.0
I never write a review for anything... but after our wedding I knew that I had to write a review for Turf Valley! Our day (and everything leading up to it) was absolutely perfect. Our wedding coordinator was Jaime, and she was awesome. Throughout the whole planning process, she was always available for all of the questions I had, and was so flexible when I wanted to change or add anything. She set it up for me that I was able to have an Executive King Suite room for the night before the wedding, let me come up a couple times to check out the venue, and was so organized and thorough when we brought all of our items pertaining to the wedding. She was so professional and knowledgeable, and I am so glad that she was able to answer all of my questions, and make great recommendations for things we didn't even think of!
The actual day of our wedding at Turf Valley was perfect and so well put together. Our maitre'd, Ashley, was sure that everything was in place, and was there to help us with whatever we needed throughout the entire night. The ceremony in the outside garden was a beautiful backdrop and had great scenery. Our guests raved about all of the food during cocktail hour, and how beautifully set up it was. I mean, even the cocktail hour was glamorous! (Beef Wellington puffs, Chicken Sesame Satay, Raspberry Almond Brie.. mmm!) The staff did a great job setting up. The dinner service was great, and the filet mignon and crabcakes were the best I'd ever had! Everyone could not stop talking about how amazing the food was (my friends and family are still talking about it). I could go on and on about how much fun we had at Turf Valley, and I am so thankful to all of the staff who helped set up such a beautiful day. I am truly so glad that we had Jaime as our wedding coordinator, and that we had our wedding at Turf Valley. It was the perfect day that I wish I could re-live over and over again!
I never write a review for anything... but after our wedding I knew that I had to write a review for Turf Valley! Our day Read more...
I never write a review for anything... but after our wedding I knew that I had to write a review for Turf Valley! Our day (and everything leading up to it) was absolutely perfect. Our wedding coordinator was Jaime, and she was awesome. Throughout the whole planning process, she was always available for all of the questions I had, and was so flexible when I wanted to change or add anything. She set it up for me that I was able to have an Executive King Suite room for the night before the wedding, let me come up a couple times to check out the venue, and was so organized and thorough when we brought all of our items pertaining to the wedding. She was so professional and knowledgeable, and I am so glad that she was able to answer all of my questions, and make great recommendations for things we didn't even think of!
The actual day of our wedding at Turf Valley was perfect and so well put together. Our maitre'd, Ashley, was sure that everything was in place, and was there to help us with whatever we needed throughout the entire night. The ceremony in the outside garden was a beautiful backdrop and had great scenery. Our guests raved about all of the food during cocktail hour, and how beautifully set up it was. I mean, even the cocktail hour was glamorous! (Beef Wellington puffs, Chicken Sesame Satay, Raspberry Almond Brie.. mmm!) The staff did a great job setting up. The dinner service was great, and the filet mignon and crabcakes were the best I'd ever had! Everyone could not stop talking about how amazing the food was (my friends and family are still talking about it). I could go on and on about how much fun we had at Turf Valley, and I am so thankful to all of the staff who helped set up such a beautiful day. I am truly so glad that we had Jaime as our wedding coordinator, and that we had our wedding at Turf Valley. It was the perfect day that I wish I could re-live over and over again! Read less
Services Used: Wedding Venue
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Anonymous
Wedding:
Recently Married
5.0/5.0
Our reception at Turf Valley was simply amazing and perfect in every way. Jenny B was amazing to work with and made everything so easy. She was very flexible and accomodating to all of our needs. We loved that we could drop off all of our wedding stuff two weeks before in our locker so we didn't have to think about a single thing the day of the wedding or week leading up to it as well. They set up everything perfectly and the Waterford room is so beautiful. They made my wedding dream come to life. The grounds of the venue are also stunning for pictures. We met our Maitre-D Jen and she was awesome. She was very professional, helpful, and friendly. All of our vendors worked smoothly together. The food and cake were amazing. Our guests couldn't get enough of the crab cakes. We stayed at the hotel that night as well as our guests. Everyone enjoyed the bar after the wedding as well as the fire pits outside. It made for a great place to continue the party. The rooms were nice and we had special goodies waiting for us in our room. I wouldn't change a thing and want to relive our wedding again and again.
Our reception at Turf Valley was simply amazing and perfect in every way. Jenny B was amazing to work with and made Read more...
Our reception at Turf Valley was simply amazing and perfect in every way. Jenny B was amazing to work with and made everything so easy. She was very flexible and accomodating to all of our needs. We loved that we could drop off all of our wedding stuff two weeks before in our locker so we didn't have to think about a single thing the day of the wedding or week leading up to it as well. They set up everything perfectly and the Waterford room is so beautiful. They made my wedding dream come to life. The grounds of the venue are also stunning for pictures. We met our Maitre-D Jen and she was awesome. She was very professional, helpful, and friendly. All of our vendors worked smoothly together. The food and cake were amazing. Our guests couldn't get enough of the crab cakes. We stayed at the hotel that night as well as our guests. Everyone enjoyed the bar after the wedding as well as the fire pits outside. It made for a great place to continue the party. The rooms were nice and we had special goodies waiting for us in our room. I wouldn't change a thing and want to relive our wedding again and again. Read less
Services Used: Wedding Cake, Catering
Default-vendor-profile-pic
Rania
Wedding:
6/7/2014
5.0/5.0
We recently had our wedding at Turf Valley Resort and were blown away with the amazing service and help we received especially from our event coordinator Jaime Petit!!! From day one I was amazed with the help she was able to give us, I was not the most easy bride to work with and was very indecisive and changed my mind constantly lol. Jaime helped us narrow down details, and what we need and don't need for our event. Especially when it came to the food and cocktail hour, they were very flexible with helping people with a budget and helped us see what we could substitute and change to make it work for us, and it didn't mean we had to sacrifice anything we wanted! Too many other places had us cutting out the liquor of our reception (which obviously a wedding without the bar, is just a lame party lol) but Turf Valley, more importantly Jaime helped us work our budget to get everything we wanted and more! Jaime was more like a wedding coordinator for us lol, she is just that helpful and was always able to be reached via email, even when I would email her at 2am, she would respond sometimes if she was on at home, or first thing in the morning! I never had to chase her down to get a question answered! The ceremony site at Turf Valley is breathtaking! That alone is worth having your wedding there! The convenience of the hotel as well being right there made it so nice for our guests and kept our party going well into the early hours of the morning! The ballrooms are gorgeous and allow you to dress them up any way you like! The food was AMAZING! Part of the reason we chose Turf Valley was because everyone that had been there all they raved about was the food and it def did not disappoint! Also the cocktail hour provides SO much food that you know your guests will not leave hungry! They had the most reasonable pricing with the most amazing venue and service which was a no-brained to choose them! I would HIGHLY recommend this venue and more importantly Jaime Petit to help you!
We recently had our wedding at Turf Valley Resort and were blown away with the amazing service and help we received Read more...
We recently had our wedding at Turf Valley Resort and were blown away with the amazing service and help we received especially from our event coordinator Jaime Petit!!! From day one I was amazed with the help she was able to give us, I was not the most easy bride to work with and was very indecisive and changed my mind constantly lol. Jaime helped us narrow down details, and what we need and don't need for our event. Especially when it came to the food and cocktail hour, they were very flexible with helping people with a budget and helped us see what we could substitute and change to make it work for us, and it didn't mean we had to sacrifice anything we wanted! Too many other places had us cutting out the liquor of our reception (which obviously a wedding without the bar, is just a lame party lol) but Turf Valley, more importantly Jaime helped us work our budget to get everything we wanted and more! Jaime was more like a wedding coordinator for us lol, she is just that helpful and was always able to be reached via email, even when I would email her at 2am, she would respond sometimes if she was on at home, or first thing in the morning! I never had to chase her down to get a question answered! The ceremony site at Turf Valley is breathtaking! That alone is worth having your wedding there! The convenience of the hotel as well being right there made it so nice for our guests and kept our party going well into the early hours of the morning! The ballrooms are gorgeous and allow you to dress them up any way you like! The food was AMAZING! Part of the reason we chose Turf Valley was because everyone that had been there all they raved about was the food and it def did not disappoint! Also the cocktail hour provides SO much food that you know your guests will not leave hungry! They had the most reasonable pricing with the most amazing venue and service which was a no-brained to choose them! I would HIGHLY recommend this venue and more importantly Jaime Petit to help you! Read less
Services Used: Wedding Venue
Default-vendor-profile-pic
Candace
Wedding:
5/3/2014
5.0/5.0
Turf Valley was the perfect venue for our wedding. Planning was made super easy since we were able to have the ceremony and reception location and all the food contracted through one vendor. Mosts of our guests were also traveling from far away so it was helpful to them to have a single destination where they could attend the wedding and also have the hotel all in the same place. The event planning staff are all very helpful and prompt in answering any questions and have lots of tips and great advice to share. We had our ceremony in the garden and then moved inside to one of the ball rooms for the reception. The food was delicous, the wait staff and maitre'd were very polite and helpful, and all of our guests had a great time.
Turf Valley was the perfect venue for our wedding. Planning was made super easy since we were able to have the ceremony Read more...
Turf Valley was the perfect venue for our wedding. Planning was made super easy since we were able to have the ceremony and reception location and all the food contracted through one vendor. Mosts of our guests were also traveling from far away so it was helpful to them to have a single destination where they could attend the wedding and also have the hotel all in the same place. The event planning staff are all very helpful and prompt in answering any questions and have lots of tips and great advice to share. We had our ceremony in the garden and then moved inside to one of the ball rooms for the reception. The food was delicous, the wait staff and maitre'd were very polite and helpful, and all of our guests had a great time. Read less
Services Used: Wedding Venue
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Private User
Wedding:
4/26/2014
5.0/5.0
Carol was an excellent venue coordinator. She was very helpful with any questions I had and gave helpful suggestions through the planning. She was also very supportive. The maître D', Latisha, was also very helpful and supportive through the whole big day.
Carol was an excellent venue coordinator. She was very helpful with any questions I had and gave helpful suggestions Read more...
Carol was an excellent venue coordinator. She was very helpful with any questions I had and gave helpful suggestions through the planning. She was also very supportive. The maître D', Latisha, was also very helpful and supportive through the whole big day. Read less
Services Used: Wedding Venue
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Anonymous
Wedding:
Recently Married
5.0/5.0
Having my wedding reception at Turf Valley was the perfect choice. They are conveniently also a hotel so guests can stay the night and not drink and drive which was a huge selling point for me. Included in the package was a complimentary night in the executive suite with a king bed for the bride and groom. My reception was in the Waterford room which doesn't have a banquet hall feel-it has dark wood paneling, dark wood chairs (with padding of course), big windows with a view of the fountain and fits 250 people-it was cozy which is what I wanted for my winter wedding. The staff is very helpful from before I booked with them to the morning after when they gave me 2pm checkout so I could have brunch with my guests. You get a maitre'd for the night, ours was Latisha and she was amazing. She was so attentive without being too much and it was great having her there for any questions I had. They handled the gifts and packed them in my parents car, they packed up my table cloths and glass cylinders (part of my centerpieces) for free and put them in my parents car. All the servers were friendly, the food was delicious-I got a lot of compliments on that-I recommend the brie and raspberry pastry as part of cocktail hour, it was a hit. So many of my guests told me it was the best wedding they've ever been to. They've been doing this for decades so they have everything down to a tee. The cake is included in the contract, it was delicious-even my husband liked it and he's not a dessert person. They use an outside baker and she said she loves working with them and has been for years which I think speaks volumes. This is a great little gem that is a perfect alternative to going somewhere in Baltimore or DC which would automatically be super expensive being in a city. Turf Valley was the perfect choice, I'm so glad I had my reception there.
Having my wedding reception at Turf Valley was the perfect choice. They are conveniently also a hotel so guests can stay Read more...
Having my wedding reception at Turf Valley was the perfect choice. They are conveniently also a hotel so guests can stay the night and not drink and drive which was a huge selling point for me. Included in the package was a complimentary night in the executive suite with a king bed for the bride and groom. My reception was in the Waterford room which doesn't have a banquet hall feel-it has dark wood paneling, dark wood chairs (with padding of course), big windows with a view of the fountain and fits 250 people-it was cozy which is what I wanted for my winter wedding. The staff is very helpful from before I booked with them to the morning after when they gave me 2pm checkout so I could have brunch with my guests. You get a maitre'd for the night, ours was Latisha and she was amazing. She was so attentive without being too much and it was great having her there for any questions I had. They handled the gifts and packed them in my parents car, they packed up my table cloths and glass cylinders (part of my centerpieces) for free and put them in my parents car. All the servers were friendly, the food was delicious-I got a lot of compliments on that-I recommend the brie and raspberry pastry as part of cocktail hour, it was a hit. So many of my guests told me it was the best wedding they've ever been to. They've been doing this for decades so they have everything down to a tee. The cake is included in the contract, it was delicious-even my husband liked it and he's not a dessert person. They use an outside baker and she said she loves working with them and has been for years which I think speaks volumes. This is a great little gem that is a perfect alternative to going somewhere in Baltimore or DC which would automatically be super expensive being in a city. Turf Valley was the perfect choice, I'm so glad I had my reception there. Read less
Services Used: Wedding Cake, Wedding Venue
Default-vendor-profile-pic
Eboni
Wedding:
11/30/2013
5.0/5.0
They were wonderful. Everything was perfect and Carol is awesome. She responds to all of your email in about 2 hours or less. I was stressfree because of turf valley and how they take care of everything right away.
They were wonderful. Everything was perfect and Carol is awesome. She responds to all of your email in about 2 hours or Read more...
They were wonderful. Everything was perfect and Carol is awesome. She responds to all of your email in about 2 hours or less. I was stressfree because of turf valley and how they take care of everything right away. Read less
Services Used: Wedding Venue
Default-vendor-profile-pic
Anonymous
Wedding:
Recently Married
5.0/5.0
We recently held a reception at Turf Valley and were totally pleased with the affair itself and with the entire planning process. The wait staff was pleasant and efficient with Chris, our Maitre-D', attending to our every need. He was delightful!
Above all, we were impressed with, and very grateful for the job done by Jamie Petit. Plans came together with ease under her direction. She seemed always available, certainly flexible, and definitely responsive to our needs. We loved working with her and could not have been more satisfied with the entire experience. We would not hesitate to recommend Turf Valley to others seeking a venue for their special event.
May we add that the food was also spectacular!
We recently held a reception at Turf Valley and were totally pleased with the affair itself and with the entire planning Read more...
We recently held a reception at Turf Valley and were totally pleased with the affair itself and with the entire planning process. The wait staff was pleasant and efficient with Chris, our Maitre-D', attending to our every need. He was delightful!
Above all, we were impressed with, and very grateful for the job done by Jamie Petit. Plans came together with ease under her direction. She seemed always available, certainly flexible, and definitely responsive to our needs. We loved working with her and could not have been more satisfied with the entire experience. We would not hesitate to recommend Turf Valley to others seeking a venue for their special event.
May we add that the food was also spectacular! Read less
Services Used: Wedding Venue
Default-vendor-profile-pic
Mallory
Wedding:
10/19/2013
5.0/5.0
I highly recommend Turf Valley. We just had our wedding and reception there, and I can not believe how perfectly everything went. My contact there, Carol, was phenomenal. Quick to respond to emails, made me feel very relaxed about the process, and extremely flexible. Our Maitre D' the day of was also absolutely phenomenal. Extremely professional, and helped ensure our day ran perfectly smoothly while remaining discreet. The outdoor ceremony site was beautiful. Our reception was in the Waterford Ballroom. The food was amazing, the decor was amazing, it was perfect! We have gotten SO many compliments from our guests about the venue. I am completely satisfied, and would highly recommend Turf Valley to anyone looking for a perfect, smooth wedding with warm and inviting yet highly professional staff.
I highly recommend Turf Valley. We just had our wedding and reception there, and I can not believe how perfectly Read more...
I highly recommend Turf Valley. We just had our wedding and reception there, and I can not believe how perfectly everything went. My contact there, Carol, was phenomenal. Quick to respond to emails, made me feel very relaxed about the process, and extremely flexible. Our Maitre D' the day of was also absolutely phenomenal. Extremely professional, and helped ensure our day ran perfectly smoothly while remaining discreet. The outdoor ceremony site was beautiful. Our reception was in the Waterford Ballroom. The food was amazing, the decor was amazing, it was perfect! We have gotten SO many compliments from our guests about the venue. I am completely satisfied, and would highly recommend Turf Valley to anyone looking for a perfect, smooth wedding with warm and inviting yet highly professional staff. Read less
Services Used: Wedding Venue
Default-vendor-profile-pic
Jennifer
Wedding:
10/18/2013
5.0/5.0
Fantastic venue and services. Carol and her team were amazing to work with!
Fantastic venue and services. Carol and her team were amazing to work with!
Fantastic venue and services. Carol and her team were amazing to work with! Read less
Services Used: Wedding Venue
Default-vendor-profile-pic
Perry & Patty
Wedding:
10/18/2013
5.0/5.0
Our daughter and son-in-law’s wedding ceremony and reception were both held at Turf Valley. We highly recommend Turf Valley to those with high standards; it was the perfect venue for an extremely wonderful and flawless event. We visited several locations before discovering Turf Valley and knew immediately after meeting with the staff and seeing the facility that it was the best choice and they delivered beyond our expectations.

Jennie was our coordinator and she was exceptionally professional, responsive, and full of advice while assisting us plan the event. We could not ask for anyone better! Heather also supported us and she too was very helpful. Our Maitre D, Chris was very attentive and ensured all of our detailed planning was implemented perfectly and on time. The Turf Valley team was consistently accommodating and made the experience truly delightful.

The ceremony was held in the beautiful garden area, which is absolutely picturesque. The reception was in the finely decorated Wedgewood room with cocktails in the adjacent lobby area. Our guests are still raving about how delicious all of the food was and how extraordinary the staff was.
Our daughter and son-in-law’s wedding ceremony and reception were both held at Turf Valley. We highly recommend Turf Read more...
Our daughter and son-in-law’s wedding ceremony and reception were both held at Turf Valley. We highly recommend Turf Valley to those with high standards; it was the perfect venue for an extremely wonderful and flawless event. We visited several locations before discovering Turf Valley and knew immediately after meeting with the staff and seeing the facility that it was the best choice and they delivered beyond our expectations.

Jennie was our coordinator and she was exceptionally professional, responsive, and full of advice while assisting us plan the event. We could not ask for anyone better! Heather also supported us and she too was very helpful. Our Maitre D, Chris was very attentive and ensured all of our detailed planning was implemented perfectly and on time. The Turf Valley team was consistently accommodating and made the experience truly delightful.

The ceremony was held in the beautiful garden area, which is absolutely picturesque. The reception was in the finely decorated Wedgewood room with cocktails in the adjacent lobby area. Our guests are still raving about how delicious all of the food was and how extraordinary the staff was. Read less
Services Used: Wedding Venue
Default-vendor-profile-pic
Anonymous
Wedding:
Recently Married
5.0/5.0
My son and daughter-in-law's reception at Turf Valley, on September 7th, 2013 was an absolutely fabulous event. The Catering Executive who worked with us, Jaime Petit was delightful, and so willing to work with us on our special touches and requests. From the moment we met the Turf Valley staff, we knew that we were dealing with professionals who are experienced, and who aim to please! Jaime was always responsive to emails and phone calls, and we knew that all final details during those last, two hectic weeks of planning would be taken care of --and they were! Each step of the planning was fun and informative.

The tasting opened our eyes to the MANY delicious choices; our dinner selection was a BIG hit with the guests. Especially the crab cakes! Debi Fleury who provides cakes from her cake studio, as part if of the reception "package" was so easy to work with. And, her cakes are top notch! The Maitre D' assigned to our reception, Chris, was so attentive and responsive to our requests. We simply could not have asked for a better team to work with.
I must also acknowledge Victoria Mangione, who arranged our Sunday morning brunch in Maria's Room for the guests who spent the night. She graciously met with us during an unplanned visit to see the dining area, and was a pleasure to work with.

I highly recommend Turf Valley to brides and grooms, and their families. You will be in good hands, with people who excel at their work and who take pride in the high standards this venue is known for.
My son and daughter-in-law's reception at Turf Valley, on September 7th, 2013 was an absolutely fabulous event. The Read more...
My son and daughter-in-law's reception at Turf Valley, on September 7th, 2013 was an absolutely fabulous event. The Catering Executive who worked with us, Jaime Petit was delightful, and so willing to work with us on our special touches and requests. From the moment we met the Turf Valley staff, we knew that we were dealing with professionals who are experienced, and who aim to please! Jaime was always responsive to emails and phone calls, and we knew that all final details during those last, two hectic weeks of planning would be taken care of --and they were! Each step of the planning was fun and informative.

The tasting opened our eyes to the MANY delicious choices; our dinner selection was a BIG hit with the guests. Especially the crab cakes! Debi Fleury who provides cakes from her cake studio, as part if of the reception "package" was so easy to work with. And, her cakes are top notch! The Maitre D' assigned to our reception, Chris, was so attentive and responsive to our requests. We simply could not have asked for a better team to work with.
I must also acknowledge Victoria Mangione, who arranged our Sunday morning brunch in Maria's Room for the guests who spent the night. She graciously met with us during an unplanned visit to see the dining area, and was a pleasure to work with.

I highly recommend Turf Valley to brides and grooms, and their families. You will be in good hands, with people who excel at their work and who take pride in the high standards this venue is known for. Read less
Services Used: Wedding Cake, Wedding Venue
Default-vendor-profile-pic
Anonymous
Wedding:
1+ year ago
5.0/5.0
I had the most beautiful wedding at Turf Valley. Every employee was friendly and helpful. Carol helped me planned my perfect day. They set-up my ceremony and reception perfectly, everything ran on schedule, and they made sure all my guest were happy and satisfied. My guest couldn't stop talking about how wonderful the food tasted. All my gifts, centerpieces, left-over favors, and the top layer of my cake was in the bridal suite before we made it up the elevator. Amazing!!!
I had the most beautiful wedding at Turf Valley. Every employee was friendly and helpful. Carol helped me planned my Read more...
I had the most beautiful wedding at Turf Valley. Every employee was friendly and helpful. Carol helped me planned my perfect day. They set-up my ceremony and reception perfectly, everything ran on schedule, and they made sure all my guest were happy and satisfied. My guest couldn't stop talking about how wonderful the food tasted. All my gifts, centerpieces, left-over favors, and the top layer of my cake was in the bridal suite before we made it up the elevator. Amazing!!! Read less
Services Used: Wedding Venue
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Anonymous
Wedding:
5/18/2013
5.0/5.0
Turf Valley was the best decision we made regarding our wedding! Carol Sirchio was simply amazing, and everything went flawless during our reception. I did a lot of my own wedding flowers, decorations, etc and at Turf Valley they were very accommodating, and worked around my schedule. Turf Valley made our reception a beautiful moment to remember! Our guests were talking about their nice facilities, the great staff, the delicious food and the great time they had! We had Chris as our "helper" during the reception, he was amazing! On top of that we had a complimentary night at the Turf Valley hotel for our wedding night, the room was spacious and comfortable. We couldn't have ask for a better reception place, I highly recommend Turf Valley for a great experience at a very affordable and reasonable price.
Turf Valley was the best decision we made regarding our wedding! Carol Sirchio was simply amazing, and everything went Read more...
Turf Valley was the best decision we made regarding our wedding! Carol Sirchio was simply amazing, and everything went flawless during our reception. I did a lot of my own wedding flowers, decorations, etc and at Turf Valley they were very accommodating, and worked around my schedule. Turf Valley made our reception a beautiful moment to remember! Our guests were talking about their nice facilities, the great staff, the delicious food and the great time they had! We had Chris as our "helper" during the reception, he was amazing! On top of that we had a complimentary night at the Turf Valley hotel for our wedding night, the room was spacious and comfortable. We couldn't have ask for a better reception place, I highly recommend Turf Valley for a great experience at a very affordable and reasonable price. Read less
Services Used: Wedding Venue
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Carlene
Wedding:
4/27/2013
5.0/5.0
My daughter was just married last weekend and it was absolutely beautiful. Jaime, our coordinator for all the planning was very responsive, accomodating, easy to work with, and respective to all requests. She made sure the room was set up exactly how we wanted it. The bartender was awesome, the food was delicious, and I don't think I would change a thing. Gloria was assigned to oversee the reception and she was very attentive to not only the bride and groom, but to also the parents as well. Jaime was also there on Saturday just to check in to make sure everything was ok. I would certainly recommend Turf Valley to anyone.
My daughter was just married last weekend and it was absolutely beautiful. Jaime, our coordinator for all the planning was Read more...
My daughter was just married last weekend and it was absolutely beautiful. Jaime, our coordinator for all the planning was very responsive, accomodating, easy to work with, and respective to all requests. She made sure the room was set up exactly how we wanted it. The bartender was awesome, the food was delicious, and I don't think I would change a thing. Gloria was assigned to oversee the reception and she was very attentive to not only the bride and groom, but to also the parents as well. Jaime was also there on Saturday just to check in to make sure everything was ok. I would certainly recommend Turf Valley to anyone. Read less
Services Used: Wedding Venue
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Stephanie
Wedding:
4/27/2013
5.0/5.0
My husband and I were married on April 27, 2013. Turf Valley helped make our wedding day one of the best days of my life to date. Our coordinator, Jaime, was extremely helpful, attentive, polite, and compassionate. She accommodated all of our requests and always made me feel welcome and important. Jaime was very quick to respond to all of the e-mails and voicemails (a lot) I left her on a daily basis.
The food was second to none. I definitely recommend the filet as part of the main course. The cake was awesome! I was told by many of our guests that the cake (supplied by Turf Valley) was the most delicious cake they had ever eaten. I agree!
The bartender, Betty, and maitre'd, Gloria, were fun, energetic, and very involved with the entire bridal party and our parents. Gloria made sure everything went accordingly and without any flaws.
I would definitely recommend Turf Valley to anyone.
My husband and I were married on April 27, 2013. Turf Valley helped make our wedding day one of the best days of my life Read more...
My husband and I were married on April 27, 2013. Turf Valley helped make our wedding day one of the best days of my life to date. Our coordinator, Jaime, was extremely helpful, attentive, polite, and compassionate. She accommodated all of our requests and always made me feel welcome and important. Jaime was very quick to respond to all of the e-mails and voicemails (a lot) I left her on a daily basis.
The food was second to none. I definitely recommend the filet as part of the main course. The cake was awesome! I was told by many of our guests that the cake (supplied by Turf Valley) was the most delicious cake they had ever eaten. I agree!
The bartender, Betty, and maitre'd, Gloria, were fun, energetic, and very involved with the entire bridal party and our parents. Gloria made sure everything went accordingly and without any flaws.
I would definitely recommend Turf Valley to anyone. Read less
Services Used: Wedding Cake, Catering, Wedding Venue
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Jenee
Wedding:
4/20/2013
5.0/5.0
Venue is beautiful, all of the staff are nice and accommodating!!!
Venue is beautiful, all of the staff are nice and accommodating!!!
Venue is beautiful, all of the staff are nice and accommodating!!! Read less
Services Used: Wedding Venue
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Anonymous
Wedding:
3/2/2013
5.0/5.0
My experience with Turf Valley was absolutely amazing. My coordinator Jenny was extremely thorough and accommodating. She worked with me on every aspect of setting up my wedding reception. My wedding guests are still raving about the food and the great time they had. Thank you Jenny for help making my wedding a day to remember.
My experience with Turf Valley was absolutely amazing. My coordinator Jenny was extremely thorough and accommodating. She Read more...
My experience with Turf Valley was absolutely amazing. My coordinator Jenny was extremely thorough and accommodating. She worked with me on every aspect of setting up my wedding reception. My wedding guests are still raving about the food and the great time they had. Thank you Jenny for help making my wedding a day to remember. Read less
Services Used: Wedding Venue
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Felicia
Wedding:
12/29/2012
5.0/5.0
I had my wedding at Turf Valley on 12-29-12. It was amazing! The food was nice and hot and everything was served promptly. The people catered to every need and was on point the entire time. They did not complain and everyone was so polite even though I had hype guest.The drinks were nice and strong. I highly recommended Turf Valley because they will make sure they try their best to cater to your wants. I could not of had my wedding at another place. The food was delicious and you get more for your money compared to other places. Everyone did a wonderful job especially Latisha.
I had my wedding at Turf Valley on 12-29-12. It was amazing! The food was nice and hot and everything was served promptly. Read more...
I had my wedding at Turf Valley on 12-29-12. It was amazing! The food was nice and hot and everything was served promptly. The people catered to every need and was on point the entire time. They did not complain and everyone was so polite even though I had hype guest.The drinks were nice and strong. I highly recommended Turf Valley because they will make sure they try their best to cater to your wants. I could not of had my wedding at another place. The food was delicious and you get more for your money compared to other places. Everyone did a wonderful job especially Latisha. Read less
Services Used: Wedding Venue
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Anonymous
Wedding:
10/27/2012
5.0/5.0
Loves this venue! My friends and family were from our of town, so were able to stay there. We also did our ceremony at the gazebo, and our pictures outside, end of October - so beautiful! The staff were super friendly, we had great feedback about the bartenders, our maitra d took all of our presents and other keepsake items to our hotel room after, and we even returned to the room with champagne and chocolate covered strawberries waiting. Best day of my life.
Loves this venue! My friends and family were from our of town, so were able to stay there. We also did our ceremony at the Read more...
Loves this venue! My friends and family were from our of town, so were able to stay there. We also did our ceremony at the gazebo, and our pictures outside, end of October - so beautiful! The staff were super friendly, we had great feedback about the bartenders, our maitra d took all of our presents and other keepsake items to our hotel room after, and we even returned to the room with champagne and chocolate covered strawberries waiting. Best day of my life. Read less
Services Used: Wedding Venue
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Anonymous
Wedding:
9/15/2012
5.0/5.0
Turf Valley was the perfect place for our wedding. I cannot even begin to praise the staff for their constant responsiveness to my never ending questions and concerns. The food was amazing and I am still hearing about it from guests months after the wedding. The staff set everything up exactly the way I had envisioned it. Everything went smoothly for our wedding and I had nothing to worry about on that special day thanks to everyone at Turf Valley!
Turf Valley was the perfect place for our wedding. I cannot even begin to praise the staff for their constant Read more...
Turf Valley was the perfect place for our wedding. I cannot even begin to praise the staff for their constant responsiveness to my never ending questions and concerns. The food was amazing and I am still hearing about it from guests months after the wedding. The staff set everything up exactly the way I had envisioned it. Everything went smoothly for our wedding and I had nothing to worry about on that special day thanks to everyone at Turf Valley! Read less
Services Used: Wedding Venue
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Anonymous
Wedding:
2+ years ago
5.0/5.0
Loved this location. Their staff was very helpful and helped me and my family all the way. Thank you
Loved this location. Their staff was very helpful and helped me and my family all the way. Thank you
Loved this location. Their staff was very helpful and helped me and my family all the way. Thank you Read less
Services Used: Wedding Venue
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Elminia
Wedding:
5/19/2012
5.0/5.0
My daughter's wedding was Nov. 23rd. '13 I finally have a chance to really right my review how wonderful Turf Valley and especially Jaime were for us. We couldn't have been more happier. Jaime was there for us whenever we needed her. She was down to earth and made us feel so confortable. The food was awsome. All our guests commented on how you could cut through the filet like butter. Our guests were pleased that they could stay overnight and not have to drive. The rooms were a great value and clean.
I wish I could talk to each of you reading this review, but please believe me when I say you can't go wrong here its a great value and Jaime is wonderful and she's there for you before, during and after the event. That's want we like, not like some vendors who are so nice up front to get your business then once your event is over you don't hear from them again.
This place is a gem and Jaime is AWESOME!
My daughter's wedding was Nov. 23rd. '13 I finally have a chance to really right my review how wonderful Turf Valley and Read more...
My daughter's wedding was Nov. 23rd. '13 I finally have a chance to really right my review how wonderful Turf Valley and especially Jaime were for us. We couldn't have been more happier. Jaime was there for us whenever we needed her. She was down to earth and made us feel so confortable. The food was awsome. All our guests commented on how you could cut through the filet like butter. Our guests were pleased that they could stay overnight and not have to drive. The rooms were a great value and clean.
I wish I could talk to each of you reading this review, but please believe me when I say you can't go wrong here its a great value and Jaime is wonderful and she's there for you before, during and after the event. That's want we like, not like some vendors who are so nice up front to get your business then once your event is over you don't hear from them again.
This place is a gem and Jaime is AWESOME! Read less
Services Used: Wedding Venue
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Jeanette
Wedding:
4/28/2012
5.0/5.0
I cannot say enough good things about Turf Valley. They made everything so easy.

We worked with Carol leading up to the event and she was WONDERFUL. We had an initial meeting with her, multiple emails, phone calls, and a final meeting/walk through. She was incredibly responsive and no matter how many questions I asked always got right back to me and was very accommodating with all of my requests. At their tasting event she made sure to come up to us (actually sat down at our table with us!) to see if we had any questions or concerns and ask how our planning was coming along. At the final meeting, every detail was taken care of. They even have lockers for each event so you can store items before the big day and know they are safe.

Our day of maitre d was Paul and he was just great. Any minor request I had he took care of before I even had time to think about it and did so with a smile on his face. He helped coordinate everyone's entrances, fluffed my dress before I walked down the aisle, and repeatedly asked me and my husband if we needed anything, including drinks at dinner. :) At the end of the night all items were accounted for. Having him there completely put us at ease. Our day went off without a hitch.

The food, the food! I could write a book about the food. It was SO GOOD. It's been 3 months since the wedding and people are STILL talking about the food when we see them. The appetizers especially - raspberry/brie cigars, mini meatballs, and crab dip - were incredible. Probably the best crab dip I have ever eaten. There was a separate set up of appetizers and drinks for the bridal party in our side room so we could relax before the reception without being bombarded by guests. In the cocktail area, the appetizers are set up as a display AND passed by waiters, preventing the annoying need to search out a server. For dinner we had the filet and shrimp imperial, and the chef was more than happy to prepare adjusted dishes for guests with allergies. We also specifically requested which sides we wanted based on the tasting event and were accommodated with no problem. The sorbet course was also good - it was lemon and even my husband, who normally avoids anything lemon flavored, ate it and enjoyed it. Everything was fresh, hot, and cooked perfectly (not easy with filet for 100 people!).

The guests rooms and check in were great as well. Due to renovations, the room my parents originally wanted (hospitality suite) ended up unavailable, so TV upgraded them to the biggest room available and comped the charge. The rooms themselves are nicely upgraded and HUGE for the price.

Another note - even with other weddings happening at the same time as ours, I never felt that the attention to our event suffered or that we were interfering/running into other events. There were at least 2 other weddings the day of ours and aside from periodically seeing others in passing, mainly in the lobby, it felt like ours was the only event that day.

I am so happy we chose Turf Valley for our ceremony and reception. They are great at what they do!
I cannot say enough good things about Turf Valley. They made everything so easy.

We worked with Carol leading up Read more...
I cannot say enough good things about Turf Valley. They made everything so easy.

We worked with Carol leading up to the event and she was WONDERFUL. We had an initial meeting with her, multiple emails, phone calls, and a final meeting/walk through. She was incredibly responsive and no matter how many questions I asked always got right back to me and was very accommodating with all of my requests. At their tasting event she made sure to come up to us (actually sat down at our table with us!) to see if we had any questions or concerns and ask how our planning was coming along. At the final meeting, every detail was taken care of. They even have lockers for each event so you can store items before the big day and know they are safe.

Our day of maitre d was Paul and he was just great. Any minor request I had he took care of before I even had time to think about it and did so with a smile on his face. He helped coordinate everyone's entrances, fluffed my dress before I walked down the aisle, and repeatedly asked me and my husband if we needed anything, including drinks at dinner. :) At the end of the night all items were accounted for. Having him there completely put us at ease. Our day went off without a hitch.

The food, the food! I could write a book about the food. It was SO GOOD. It's been 3 months since the wedding and people are STILL talking about the food when we see them. The appetizers especially - raspberry/brie cigars, mini meatballs, and crab dip - were incredible. Probably the best crab dip I have ever eaten. There was a separate set up of appetizers and drinks for the bridal party in our side room so we could relax before the reception without being bombarded by guests. In the cocktail area, the appetizers are set up as a display AND passed by waiters, preventing the annoying need to search out a server. For dinner we had the filet and shrimp imperial, and the chef was more than happy to prepare adjusted dishes for guests with allergies. We also specifically requested which sides we wanted based on the tasting event and were accommodated with no problem. The sorbet course was also good - it was lemon and even my husband, who normally avoids anything lemon flavored, ate it and enjoyed it. Everything was fresh, hot, and cooked perfectly (not easy with filet for 100 people!).

The guests rooms and check in were great as well. Due to renovations, the room my parents originally wanted (hospitality suite) ended up unavailable, so TV upgraded them to the biggest room available and comped the charge. The rooms themselves are nicely upgraded and HUGE for the price.

Another note - even with other weddings happening at the same time as ours, I never felt that the attention to our event suffered or that we were interfering/running into other events. There were at least 2 other weddings the day of ours and aside from periodically seeing others in passing, mainly in the lobby, it felt like ours was the only event that day.

I am so happy we chose Turf Valley for our ceremony and reception. They are great at what they do! Read less
Services Used: Wedding Venue
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irene
Wedding:
4/7/2012
5.0/5.0
YOU gotta work with Mary, the wedding caterer! She is awesome and very responsive and flexibly! I live on a different continent so i was very worried that I won't get quality service. But Mary worked with me for everything!! The food was delish! The photos came out soo beautiful!! THANK YOU MARY!!!
YOU gotta work with Mary, the wedding caterer! She is awesome and very responsive and flexibly! I live on a different Read more...
YOU gotta work with Mary, the wedding caterer! She is awesome and very responsive and flexibly! I live on a different continent so i was very worried that I won't get quality service. But Mary worked with me for everything!! The food was delish! The photos came out soo beautiful!! THANK YOU MARY!!! Read less
Services Used: Wedding Venue
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Dana
Wedding:
11/20/2011
5.0/5.0
Outstanding!!We had our wedding at the Turf Valley Resort and could not have received better service!! It exceeded our expectations! I worked with Mary Wilson who is a Catering Sales Manager and she was excellent!! Genuinely nice, very patient, and was always responsive to my questions. The food was delicious and the maitre d' was ever so helpful and kept everything organized. Thank you so much to Mary Wilson and the Turf Valley staff for making our wedding so successful, special, and memorable!
Outstanding!!We had our wedding at the Turf Valley Resort and could not have received better service!! It exceeded our Read more...
Outstanding!!We had our wedding at the Turf Valley Resort and could not have received better service!! It exceeded our expectations! I worked with Mary Wilson who is a Catering Sales Manager and she was excellent!! Genuinely nice, very patient, and was always responsive to my questions. The food was delicious and the maitre d' was ever so helpful and kept everything organized. Thank you so much to Mary Wilson and the Turf Valley staff for making our wedding so successful, special, and memorable! Read less
Services Used: Wedding Venue
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Jessica
Wedding:
9/17/2011
5.0/5.0
They made it SOOOOO easy! Everyone was so helpful and the wedding was everything I wanted! Jenny B is so nice to work with on the planning side!
They made it SOOOOO easy! Everyone was so helpful and the wedding was everything I wanted! Jenny B is so nice to work with Read more...
They made it SOOOOO easy! Everyone was so helpful and the wedding was everything I wanted! Jenny B is so nice to work with on the planning side! Read less
Services Used: Wedding Venue
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glowingbride
Wedding:
7/24/2011
5.0/5.0
I cannot say enough fabulous things about Turf Valley! I had the pleasure of working with Carol. She helped go over all the wedding details. She was very flexible with providing us extra meeting times, tastings, and multiple opportunities to tour the venue. Additionally, she was very quick when responding to emails and phone calls. When the weekend came, all of the details were laid out and the transition to the day of coordinators went very smoothly. We worked with Marquis and Latisha throughout the weekend. They were both very professional and made sure my guests and I had everything taken care of. We had our rehearsal dinner, ceremony, reception, and brunch all at Turf Valley during the wedding weekend. Additionally, we had many guests stay at the hotel. Everyone loved their spacious rooms and enjoyed the use of the pool and other hotel amenities. Additionally, the hospitality suite where I stayed with my bridesmaids the night before the wedding and then with my groom the night of was wonderful! So spacious- great to get ready for the big day! I truly can go on and on about how wonderful Turf Valley is! I would strongly recommend Turf Valley to anyone interested in a very special and beautiful wedding!
I cannot say enough fabulous things about Turf Valley! I had the pleasure of working with Carol. She helped go over all Read more...
I cannot say enough fabulous things about Turf Valley! I had the pleasure of working with Carol. She helped go over all the wedding details. She was very flexible with providing us extra meeting times, tastings, and multiple opportunities to tour the venue. Additionally, she was very quick when responding to emails and phone calls. When the weekend came, all of the details were laid out and the transition to the day of coordinators went very smoothly. We worked with Marquis and Latisha throughout the weekend. They were both very professional and made sure my guests and I had everything taken care of. We had our rehearsal dinner, ceremony, reception, and brunch all at Turf Valley during the wedding weekend. Additionally, we had many guests stay at the hotel. Everyone loved their spacious rooms and enjoyed the use of the pool and other hotel amenities. Additionally, the hospitality suite where I stayed with my bridesmaids the night before the wedding and then with my groom the night of was wonderful! So spacious- great to get ready for the big day! I truly can go on and on about how wonderful Turf Valley is! I would strongly recommend Turf Valley to anyone interested in a very special and beautiful wedding! Read less
Services Used: Wedding Cake, Catering, Wedding Venue
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Anonymous
Wedding:
2+ years ago
5.0/5.0
I recently had my wedding reception at Turf Valley & was so happy with it. Not only was Carol (our sales manager) amazing throughout the planning process but our maitre d' was great during the reception. I was so happy with how the reception looked plus the food was amazing! Our guests kept raving about the hor dourves & dinner. Everything actually went so perfectly that there's nothing negative I have to say about Turf Valley. I would 100% recommend it to any couple looking for a reception venue. I would also 100% recommend paying extra for the Waterford Ballroom. It was worth it!
I recently had my wedding reception at Turf Valley & was so happy with it. Not only was Carol (our sales manager) amazing Read more...
I recently had my wedding reception at Turf Valley & was so happy with it. Not only was Carol (our sales manager) amazing throughout the planning process but our maitre d' was great during the reception. I was so happy with how the reception looked plus the food was amazing! Our guests kept raving about the hor dourves & dinner. Everything actually went so perfectly that there's nothing negative I have to say about Turf Valley. I would 100% recommend it to any couple looking for a reception venue. I would also 100% recommend paying extra for the Waterford Ballroom. It was worth it! Read less
Services Used: Wedding Venue
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KCahill1023
Wedding:
10/23/2010
5.0/5.0
Truly the most beautiful place to have our wedding! The people there were absolutely wonderful! They definitely went out of their way to make sure our wedding and reception were perfect! The food was AMAZING!! I still have people talking to me about it! They were perfect!!
Truly the most beautiful place to have our wedding! The people there were absolutely wonderful! They definitely went out Read more...
Truly the most beautiful place to have our wedding! The people there were absolutely wonderful! They definitely went out of their way to make sure our wedding and reception were perfect! The food was AMAZING!! I still have people talking to me about it! They were perfect!! Read less
Services Used: Catering, Wedding Venue
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jessmyers
Wedding:
8/21/2010
5.0/5.0
For a bride that works more than a 40 hour work week, it is hard to find vendors that will work with you after hours or through email. I was able to work with the Turf Valley team on both, emailing during the week and meetings on sat/sunday. They were amazingly helpful and very responsive. They also had a variety of options so even on a small budget you can have the reception your family and friends will talk about long after it is over.
For a bride that works more than a 40 hour work week, it is hard to find vendors that will work with you after hours or Read more...
For a bride that works more than a 40 hour work week, it is hard to find vendors that will work with you after hours or through email. I was able to work with the Turf Valley team on both, emailing during the week and meetings on sat/sunday. They were amazingly helpful and very responsive. They also had a variety of options so even on a small budget you can have the reception your family and friends will talk about long after it is over. Read less
Services Used: Wedding Venue
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JLKramer
Wedding:
7/10/2010
5.0/5.0
Turf Valley was a wonderful place to work with for my wedding. My mother and I worked with Jenny Betlejewski who was extremely helpful and always tried to accomodate all the requests we had whenever she could. From the day we signed the contract to the wedding day, I always felt that Jenny was looking out for me and that Turf Valley wanted my husband and I to have a wonderful wedding.

The day of my wedding Mother Nature decided to make it rain for the first time in forever, although the rain had stopped an hour or two before the wedding it still wasn't plausible to have the wedding out at the gazebo like I had been planning on for a year and a half. We had already made arrangements with Jenny before that if we had bad weather that we would move into another ballroom that wasn't being used rather than turning over the Waterford room where the reception was going to be. We ended up not making the decision to move inside until the last minute, but Turf Valley didn't hesitate they moved quickly and had the room set up in time for the guests and the ceremony. The only thing that we wish they would have done was change the reader board in the lobby quicker so that guests weren't confused as to where they were going for the ceremony. Otherwise, it was amazing how fast they moved everything and got things set up for us.

Everything went extremely well the whole day despite not being able to have the ceremony outside, which obviously they couldn't do anything about. The reception in the Waterford room was wonderful. The bartender was great. The food was wonderful. And Debi's Cake Studio (the bakery that makes the cake that is included in the reception price) made an awesome cake that was absolutely delicious. Any problems we encountered during the planning process, Turf Valley was quick to correct and apologize. They were happy to answer all of our questions no matter what it was and the staff seemed to genuinely want to make your day perfect. I am very happy with the decision to have my wedding at Turf Valley, it was a great experience.
Turf Valley was a wonderful place to work with for my wedding. My mother and I worked with Jenny Betlejewski who was Read more...
Turf Valley was a wonderful place to work with for my wedding. My mother and I worked with Jenny Betlejewski who was extremely helpful and always tried to accomodate all the requests we had whenever she could. From the day we signed the contract to the wedding day, I always felt that Jenny was looking out for me and that Turf Valley wanted my husband and I to have a wonderful wedding.

The day of my wedding Mother Nature decided to make it rain for the first time in forever, although the rain had stopped an hour or two before the wedding it still wasn't plausible to have the wedding out at the gazebo like I had been planning on for a year and a half. We had already made arrangements with Jenny before that if we had bad weather that we would move into another ballroom that wasn't being used rather than turning over the Waterford room where the reception was going to be. We ended up not making the decision to move inside until the last minute, but Turf Valley didn't hesitate they moved quickly and had the room set up in time for the guests and the ceremony. The only thing that we wish they would have done was change the reader board in the lobby quicker so that guests weren't confused as to where they were going for the ceremony. Otherwise, it was amazing how fast they moved everything and got things set up for us.

Everything went extremely well the whole day despite not being able to have the ceremony outside, which obviously they couldn't do anything about. The reception in the Waterford room was wonderful. The bartender was great. The food was wonderful. And Debi's Cake Studio (the bakery that makes the cake that is included in the reception price) made an awesome cake that was absolutely delicious. Any problems we encountered during the planning process, Turf Valley was quick to correct and apologize. They were happy to answer all of our questions no matter what it was and the staff seemed to genuinely want to make your day perfect. I am very happy with the decision to have my wedding at Turf Valley, it was a great experience. Read less
Services Used: Catering, Wedding Venue
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Lea
Wedding:
6/5/2010
5.0/5.0
Turf Valley is absolutely sensational! Carol answered all of my many questions in a timely fashion, which ensured that my wedding day was planned to perfection. All of the staff at Turf Valley did everything that they could to go above and beyond. Not once did I have to worry if something was being taken care of. There were other weddings that day, but I felt like the only bride. To top it all off the food is really exceptional for the cost, even the cake was amazing!
Turf Valley is absolutely sensational! Carol answered all of my many questions in a timely fashion, which ensured that my Read more...
Turf Valley is absolutely sensational! Carol answered all of my many questions in a timely fashion, which ensured that my wedding day was planned to perfection. All of the staff at Turf Valley did everything that they could to go above and beyond. Not once did I have to worry if something was being taken care of. There were other weddings that day, but I felt like the only bride. To top it all off the food is really exceptional for the cost, even the cake was amazing! Read less
Services Used: Wedding Venue
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cara.malfi
Wedding:
5/1/2010
5.0/5.0
After 18 months of planning, our day was PERFECT. Carol Sirchio was such a pleasure to work with. As you can see from the photos on my profile, the Waterford Room looked fabulous. The food was EXCELLENT and the service was impeccable. We had approximately 80 out of town guests who came in for the weekend as well. Our guests had a blast and loved the amenities the resort had to offer. I would definitely recommend Turf Valley a place to consider, to engaged couples that are planning.
After 18 months of planning, our day was PERFECT. Carol Sirchio was such a pleasure to work with. As you can see from the Read more...
After 18 months of planning, our day was PERFECT. Carol Sirchio was such a pleasure to work with. As you can see from the photos on my profile, the Waterford Room looked fabulous. The food was EXCELLENT and the service was impeccable. We had approximately 80 out of town guests who came in for the weekend as well. Our guests had a blast and loved the amenities the resort had to offer. I would definitely recommend Turf Valley a place to consider, to engaged couples that are planning. Read less
Services Used: Wedding Venue
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Christen
Wedding:
3/27/2010
5.0/5.0
Turf Valley was an amazing venue. THe backdrop for my pictures were just beautiful. I HIGHLy recommend Turf Valley. Cake and Catering Included!
Turf Valley was an amazing venue. THe backdrop for my pictures were just beautiful. I HIGHLy recommend Turf Valley. Cake Read more...
Turf Valley was an amazing venue. THe backdrop for my pictures were just beautiful. I HIGHLy recommend Turf Valley. Cake and Catering Included! Read less
Services Used: Wedding Venue
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Lacy
Wedding:
2/17/2010
5.0/5.0
Turf Valley is amazing.My wedding went off without a hitch!!! They took care of everything and made us feel so relaxed on our wedding day! We knew they had taken care of anything and that is the best feeling a bride can have on her wedding day. This venue is the best!!!!!
Turf Valley is amazing.My wedding went off without a hitch!!! They took care of everything and made us feel so relaxed on Read more...
Turf Valley is amazing.My wedding went off without a hitch!!! They took care of everything and made us feel so relaxed on our wedding day! We knew they had taken care of anything and that is the best feeling a bride can have on her wedding day. This venue is the best!!!!! Read less
Services Used: Wedding Venue
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jrotar
Wedding:
9/26/2009
5.0/5.0
We had our reception @ TVR on 9/26/2009 and we could not have asked for a better venue. Carol S. coordinated with the TVR staff exactly how we had planned for the Terrace room. The food was outstanding and almost a month later our guests are still talking about the fabulous crab cakes! Yummy! The bridal suite was large and comfortable and a great benefit and place to collapse after a funfilled wedding day and reception. Latisha the maitre d was not only personable and fun she took care of us and gave us class AAAA service. She took care of all our needs and made sure the staff was on que with the food and drinks and cake. She organized and coordinated the day with the DJ and it was flawless! Thank you! A day for us to remember always!
We had our reception @ TVR on 9/26/2009 and we could not have asked for a better venue. Carol S. coordinated with the TVR Read more...
We had our reception @ TVR on 9/26/2009 and we could not have asked for a better venue. Carol S. coordinated with the TVR staff exactly how we had planned for the Terrace room. The food was outstanding and almost a month later our guests are still talking about the fabulous crab cakes! Yummy! The bridal suite was large and comfortable and a great benefit and place to collapse after a funfilled wedding day and reception. Latisha the maitre d was not only personable and fun she took care of us and gave us class AAAA service. She took care of all our needs and made sure the staff was on que with the food and drinks and cake. She organized and coordinated the day with the DJ and it was flawless! Thank you! A day for us to remember always! Read less
Services Used: Wedding Venue
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Dee
Wedding:
5/24/2009
5.0/5.0
Turf Valley staff provided a beautiful and eligant setting for Debb's wedding. Compared to other vendors in the area Turf Valley also provided the most value for our dollar. We chose their Emerald package and was not disappointed in any way. Their package included the room, meal, champagne toast for all guests, the wedding cake (delicious), cutting and serving the cake and a room for the night for the bride & groom. In addition, based on availability, the bride and groom will get a free night at Turf Valley for their 1st anniversary. Put it all together and you receive the most bang for your buck!

The setting was perfect, the food exceptional and the staff did everything in their power to making our event a huge success. It was the wedding Debb always dreamed of and for that I am extemely grateful. I can recommend strongly.
Turf Valley staff provided a beautiful and eligant setting for Debb's wedding. Compared to other vendors in the area Turf Read more...
Turf Valley staff provided a beautiful and eligant setting for Debb's wedding. Compared to other vendors in the area Turf Valley also provided the most value for our dollar. We chose their Emerald package and was not disappointed in any way. Their package included the room, meal, champagne toast for all guests, the wedding cake (delicious), cutting and serving the cake and a room for the night for the bride & groom. In addition, based on availability, the bride and groom will get a free night at Turf Valley for their 1st anniversary. Put it all together and you receive the most bang for your buck!

The setting was perfect, the food exceptional and the staff did everything in their power to making our event a huge success. It was the wedding Debb always dreamed of and for that I am extemely grateful. I can recommend strongly. Read less
Services Used: Wedding Venue
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echopes
Wedding:
5/23/2009
5.0/5.0
We had a wonderful experience at Turf Valley for our May wedding. Everything was perfect. Our guests said the salmon was the best they have ever had; all of the food was reportedly excellent! The staff gave us a fully stocked suite so the bridal party could eat and relax before entering the reception area and we really appreciated that touch. You can have your wedding reception there without any worries.
We had a wonderful experience at Turf Valley for our May wedding. Everything was perfect. Our guests said the salmon was Read more...
We had a wonderful experience at Turf Valley for our May wedding. Everything was perfect. Our guests said the salmon was the best they have ever had; all of the food was reportedly excellent! The staff gave us a fully stocked suite so the bridal party could eat and relax before entering the reception area and we really appreciated that touch. You can have your wedding reception there without any worries. Read less
Services Used: Catering, Wedding Venue
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Victoria
Wedding:
5/16/2009
5.0/5.0
EXCELLANT EXCELLANT EXCELLANT! The whole wedding ceremony at the gazebo and the reception in the Wedgewood Ballroom was absolutely perfect. Everyone told Tom and I how lovely everything was. The service was impeccable, the food was displayed beautifully and tasted delicious. (I missed the cocktail hour due to photos but everyone said it was exceptional.) The staff was very helpful and attentive. Some guests have seafood allergies and some are vegetarian, the staff promptly got them something delicious to eat. Also, I have gotten at least five wonderful comments about the cheesecake that was served for dessert. And the room accommodations were top notch! THANK YOU SO MUCH FOR WONDERFUL MEMORIES!
Vicky and Tom
EXCELLANT EXCELLANT EXCELLANT! The whole wedding ceremony at the gazebo and the reception in the Wedgewood Ballroom was Read more...
EXCELLANT EXCELLANT EXCELLANT! The whole wedding ceremony at the gazebo and the reception in the Wedgewood Ballroom was absolutely perfect. Everyone told Tom and I how lovely everything was. The service was impeccable, the food was displayed beautifully and tasted delicious. (I missed the cocktail hour due to photos but everyone said it was exceptional.) The staff was very helpful and attentive. Some guests have seafood allergies and some are vegetarian, the staff promptly got them something delicious to eat. Also, I have gotten at least five wonderful comments about the cheesecake that was served for dessert. And the room accommodations were top notch! THANK YOU SO MUCH FOR WONDERFUL MEMORIES!
Vicky and Tom Read less
Services Used: Wedding Venue
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slytu
Wedding:
10/4/2008
5.0/5.0
Jenny B. was our consultant. She led us through each step of the process and was very knowledgeable. The staff during the reception was great. They were very attentive to our guests. The guests raved about the food as well!

Our Maitre D was Chris and he was running his butt off all night long making sure everything went smoothly. Jenny B. was our sales consultant and she was always available whenever I had questions. She made me feel less stressed about things, which is always good when you are planning!
Jenny B. was our consultant. She led us through each step of the process and was very knowledgeable. The staff during the Read more...
Jenny B. was our consultant. She led us through each step of the process and was very knowledgeable. The staff during the reception was great. They were very attentive to our guests. The guests raved about the food as well!

Our Maitre D was Chris and he was running his butt off all night long making sure everything went smoothly. Jenny B. was our sales consultant and she was always available whenever I had questions. She made me feel less stressed about things, which is always good when you are planning! Read less
Services Used: Wedding Venue
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ksnow13
Wedding:
9/27/2008
5.0/5.0
We can't say enough good things about TV, they were exceptional from the start. Our coordinator went above and beyond for us and accommodated us in every way. Phone calls and emails were always returned within a few hours and when it came down to the week before the entire sales office was very helpful and pleasant. On the day of the wedding it was raining on and off all day. Both our coordinator and the event manager for the evening did everything possible to allow us maximal time to make the decision to move the wedding inside. Unfortunately we did have to have the ceremony inside but the Waterford room had an amazing view of the golf course and fountain so we still felt like we were outdoors. Everyone had an amazing time and everyone we've spoken with has raved about the food, bar and the service that was provided.
We can't say enough good things about TV, they were exceptional from the start. Our coordinator went above and beyond for Read more...
We can't say enough good things about TV, they were exceptional from the start. Our coordinator went above and beyond for us and accommodated us in every way. Phone calls and emails were always returned within a few hours and when it came down to the week before the entire sales office was very helpful and pleasant. On the day of the wedding it was raining on and off all day. Both our coordinator and the event manager for the evening did everything possible to allow us maximal time to make the decision to move the wedding inside. Unfortunately we did have to have the ceremony inside but the Waterford room had an amazing view of the golf course and fountain so we still felt like we were outdoors. Everyone had an amazing time and everyone we've spoken with has raved about the food, bar and the service that was provided. Read less
Services Used: Wedding Venue
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Anonymous
Wedding:
2+ years ago
5.0/5.0
Great site! used the Waterford Ballroom to give us more of an exclusive feel. Great staff, great venue.
Great site! used the Waterford Ballroom to give us more of an exclusive feel. Great staff, great venue.
Great site! used the Waterford Ballroom to give us more of an exclusive feel. Great staff, great venue. Read less
Services Used: Wedding Venue
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smt2b
Wedding:
12/29/2007
5.0/5.0
Turf Valley was excellent - from start to finish! The coordinator was always so responsive and they moved mountains to ensure that everyone's wants/desires for the reception were met - including adding additional courses to their menus and getting us the wine that we wanted. They were fantastic!
Turf Valley was excellent - from start to finish! The coordinator was always so responsive and they moved mountains to Read more...
Turf Valley was excellent - from start to finish! The coordinator was always so responsive and they moved mountains to ensure that everyone's wants/desires for the reception were met - including adding additional courses to their menus and getting us the wine that we wanted. They were fantastic! Read less
Services Used: Catering, Wedding Venue
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Christina
Wedding:
9/29/2007
5.0/5.0
I just had my wedding at Turf Valley a few months ago and it was AMAZING. Everything I wanted and how I wanted it decorated they did it and then some. Everyone catered to my every need as well as my guests. There wasn't a time I was missing anything. Also on top of that the food was amazing. We had it served buffet style (just because I like having more food options for my guests, they can get as much as they want and it stays warm) and it was awesome. From the carver asking you how you wanted your steak cooked to the crab cakes. Also with the reception I was given a cake. I was able to go to the cake vendor and design the cake exactly how I wanted and was able to try all the types of cake and the cake was FABULOUS as well. All in all this place is great, although you pay more than some other vendors, you get what you pay for and them some. Overall if you want a wedding meant for the books go to Turf Valley
I just had my wedding at Turf Valley a few months ago and it was AMAZING. Everything I wanted and how I wanted it Read more...
I just had my wedding at Turf Valley a few months ago and it was AMAZING. Everything I wanted and how I wanted it decorated they did it and then some. Everyone catered to my every need as well as my guests. There wasn't a time I was missing anything. Also on top of that the food was amazing. We had it served buffet style (just because I like having more food options for my guests, they can get as much as they want and it stays warm) and it was awesome. From the carver asking you how you wanted your steak cooked to the crab cakes. Also with the reception I was given a cake. I was able to go to the cake vendor and design the cake exactly how I wanted and was able to try all the types of cake and the cake was FABULOUS as well. All in all this place is great, although you pay more than some other vendors, you get what you pay for and them some. Overall if you want a wedding meant for the books go to Turf Valley Read less
Services Used: Wedding Cake, Catering, Wedding Planning, Rentals & Photobooths
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tbsterp
Wedding:
8/4/2007
5.0/5.0
Our reception at Turf Valley was more beautiful than I ever could have imagined and the entire planning experiance was smooth and stress free. We made our own arrangements for centerpieces, so we didn't have a florist to drop things off, and they worked with us to get everything set up just the way we wanted it! Our guests are still raving about the food and the atmosphere. I would recommend Turf Valley to anyone who was considering it for their wedding.
Our reception at Turf Valley was more beautiful than I ever could have imagined and the entire planning experiance was Read more...
Our reception at Turf Valley was more beautiful than I ever could have imagined and the entire planning experiance was smooth and stress free. We made our own arrangements for centerpieces, so we didn't have a florist to drop things off, and they worked with us to get everything set up just the way we wanted it! Our guests are still raving about the food and the atmosphere. I would recommend Turf Valley to anyone who was considering it for their wedding. Read less
Services Used: Catering, Wedding Venue
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jamiembrown@hotmail.com
Wedding:
5/30/2004
5.0/5.0
Wonderful food - so many compliments on the food - the service was exceptional. Great place to work with. Beautiful setup - ceremony was outside, and the reception was in the Waterford ballroom. All and all was a great place.
Wonderful food - so many compliments on the food - the service was exceptional. Great place to work with. Beautiful setup Read more...
Wonderful food - so many compliments on the food - the service was exceptional. Great place to work with. Beautiful setup - ceremony was outside, and the reception was in the Waterford ballroom. All and all was a great place. Read less
Services Used: Wedding Venue
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Rick
Wedding:
5/25/2014
4.9/5.0
The staff at Turf Valley was very professsional and responsive. i had ten requests on the morning of the wedding, including having my fiance ride up to the site on a golf cart, and the coordinator handled them all. The staff provided many extras, such as sending out bottled water and appetizers to the outdoor site. The hotel room arrangments were very good for our out-of-town guests. The food was excellent.
The staff at Turf Valley was very professsional and responsive. i had ten requests on the morning of the wedding, Read more...
The staff at Turf Valley was very professsional and responsive. i had ten requests on the morning of the wedding, including having my fiance ride up to the site on a golf cart, and the coordinator handled them all. The staff provided many extras, such as sending out bottled water and appetizers to the outdoor site. The hotel room arrangments were very good for our out-of-town guests. The food was excellent. Read less
Services Used: Wedding Venue
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Anonymous
Wedding:
Recently Married
4.9/5.0
Turf valley was a beautiful place to have our ceremony and reception. The ceremony was supposed to be outside but due to the weather we had to move it inside and the staff still made it very pretty. The only issue I had was that I ordered personalized cake bags for the cake to be packaged in for guests to take home and they forgot to do that. Small detail compared to how awesome everythjng else way. Our guests raved about the food.
Turf valley was a beautiful place to have our ceremony and reception. The ceremony was supposed to be outside but due to Read more...
Turf valley was a beautiful place to have our ceremony and reception. The ceremony was supposed to be outside but due to the weather we had to move it inside and the staff still made it very pretty. The only issue I had was that I ordered personalized cake bags for the cake to be packaged in for guests to take home and they forgot to do that. Small detail compared to how awesome everythjng else way. Our guests raved about the food. Read less
Services Used: Wedding Venue
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Anonymous
Wedding:
1+ year ago
4.9/5.0
We had our ceremony and reception at Turf Valley because most of our guests were coming from out of town and could not have been more pleased with our decision even though it was not our first choice. We originally wanted to have our wedding on a family owned farm in the area because we wanted it to be our place for the day and not feel like we were sharing our wedding venue with other couples. However, because of our jobs, we needed to have a summer wedding so the potential for hot, humid, or rainy weather combined with the added cost and stress that would come from planning an outdoor wedding had us considering other options. It was actually a DJ that we met while attending the bridal showcase at Turf Valley, and eventually booked, that suggested we have our reception in the Waterford Ballroom because it was in a separate wing of the hotel from the other ballrooms and a setting that would still allow us to add some personal touches to make it feel more like ours.

Chris, our maître d, was incredibly professional and the entire staff was very helpful throughout the planning process as well as on our wedding day. Even though my expectation for the food was not very high because of past experiences at other weddings we were both genuinely impressed with everything and heard several compliments from our guests as well.
We had our ceremony and reception at Turf Valley because most of our guests were coming from out of town and could not Read more...
We had our ceremony and reception at Turf Valley because most of our guests were coming from out of town and could not have been more pleased with our decision even though it was not our first choice. We originally wanted to have our wedding on a family owned farm in the area because we wanted it to be our place for the day and not feel like we were sharing our wedding venue with other couples. However, because of our jobs, we needed to have a summer wedding so the potential for hot, humid, or rainy weather combined with the added cost and stress that would come from planning an outdoor wedding had us considering other options. It was actually a DJ that we met while attending the bridal showcase at Turf Valley, and eventually booked, that suggested we have our reception in the Waterford Ballroom because it was in a separate wing of the hotel from the other ballrooms and a setting that would still allow us to add some personal touches to make it feel more like ours.

Chris, our maître d, was incredibly professional and the entire staff was very helpful throughout the planning process as well as on our wedding day. Even though my expectation for the food was not very high because of past experiences at other weddings we were both genuinely impressed with everything and heard several compliments from our guests as well. Read less
Services Used: Wedding Venue
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Shaneen
Wedding:
6/15/2013
4.9/5.0
I recently had my rehearsal dinner (Alexandra's), ceremony (Garden) and reception (Waterford) at Turf Valley. Words cannot express how grateful I am to this staff for their professionalism and willingness to do whatever it took to make my special day a success. Jaime Petit and her staff are absolute gems and she made this ten month process a breeze for me. There was so much for me to focus on as a bride throughout this process but I never once had to worry about whether Turf Valley would take care of their end. They far exceeded my expectations, especially on the day of when everything else seemed to go wrong. If anyone is experiencing any hesitation in selecting TV for their wedding/event, take the plunge. You will be happy you did!
I recently had my rehearsal dinner (Alexandra's), ceremony (Garden) and reception (Waterford) at Turf Valley. Words cannot Read more...
I recently had my rehearsal dinner (Alexandra's), ceremony (Garden) and reception (Waterford) at Turf Valley. Words cannot express how grateful I am to this staff for their professionalism and willingness to do whatever it took to make my special day a success. Jaime Petit and her staff are absolute gems and she made this ten month process a breeze for me. There was so much for me to focus on as a bride throughout this process but I never once had to worry about whether Turf Valley would take care of their end. They far exceeded my expectations, especially on the day of when everything else seemed to go wrong. If anyone is experiencing any hesitation in selecting TV for their wedding/event, take the plunge. You will be happy you did! Read less
Services Used: Wedding Venue
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Danielle
Wedding:
8/25/2012
4.9/5.0
My ceremony and reception was at Turf Valley, on August 25th. They did an outstanding job!!! My guests as well as hubby and I really enjoyed ourselves. Our ceremony was supposed to be outside at the gazebo, but the weather did not want to cooperate, the staff at Turf quickly converted another ballroom into a spectacular ceremony site.

I did not get to partake in the cocktail hour, however, I hear it was amazing and the food was fantastic and plentiful. Our plated dinner was also outstanding and the open bar!! They were able to make special accomodations for my father and uncle who wanted to eat Spaghetti and meatballs!

The hotel at turf also served as the host hotel for my guests (75% of the guest list traveled) and gave a great discount on the hotel rooms. Also, our wedding night stay was included and to our surprise when we went to the room after the reception, there was a plate of sweet treats and champagne.


Thank you Turf, for making our wedding a night to remember.
My ceremony and reception was at Turf Valley, on August 25th. They did an outstanding job!!! My guests as well as hubby Read more...
My ceremony and reception was at Turf Valley, on August 25th. They did an outstanding job!!! My guests as well as hubby and I really enjoyed ourselves. Our ceremony was supposed to be outside at the gazebo, but the weather did not want to cooperate, the staff at Turf quickly converted another ballroom into a spectacular ceremony site.

I did not get to partake in the cocktail hour, however, I hear it was amazing and the food was fantastic and plentiful. Our plated dinner was also outstanding and the open bar!! They were able to make special accomodations for my father and uncle who wanted to eat Spaghetti and meatballs!

The hotel at turf also served as the host hotel for my guests (75% of the guest list traveled) and gave a great discount on the hotel rooms. Also, our wedding night stay was included and to our surprise when we went to the room after the reception, there was a plate of sweet treats and champagne.


Thank you Turf, for making our wedding a night to remember. Read less
Services Used: Catering, Wedding Venue, Unique Services
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Samantha
Wedding:
3/31/2012
4.9/5.0
Turf valley was amazing through every step of the wedding! The people who helped us Carol, Chris and Jen were fantastic! The value was fantastic the package was great! They helped make my wedding amazing!
Turf valley was amazing through every step of the wedding! The people who helped us Carol, Chris and Jen were fantastic! Read more...
Turf valley was amazing through every step of the wedding! The people who helped us Carol, Chris and Jen were fantastic! The value was fantastic the package was great! They helped make my wedding amazing! Read less
Services Used: Wedding Venue
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lindsayj
Wedding:
4/24/2010
4.9/5.0
Turf Valley was a great location for our wedding and ceremony. The layout is nice, the golf greens were well manicured and a nice backdrop, the outside area was great for pictures under the willow trees or by the fountain. We chose the Waterford room which was beautiful. All of the windows and the fountain in the backdrop really added something to the ceremony. With the Waterford location we were able to perform the ceremony in the room, exit to the large outside room for cocktail hour and re-enter the room for the reception while keeping separate from other events going on. They did a great job at transforming the room. The ceremony looked elegant and beautiful then for the reception the room totally turned around and looked like a completely different location but just as beautiful. Jenny B our director was helpful, kind, and understanding. She helped out with any concerns and really made the process a lot easier. Our Maitre D Chris was fantastic as well. He really made the night easier and was soooo helpful. He was way more helpful then I realized the Maitre D would be. The packages Turf Valley offers are really nice. The filet and shrimp imperial dish was great. Overall I had a great experience with Turf Valley and recommend it to brides looking to venture to a new an beautiful location.
Turf Valley was a great location for our wedding and ceremony. The layout is nice, the golf greens were well manicured and Read more...
Turf Valley was a great location for our wedding and ceremony. The layout is nice, the golf greens were well manicured and a nice backdrop, the outside area was great for pictures under the willow trees or by the fountain. We chose the Waterford room which was beautiful. All of the windows and the fountain in the backdrop really added something to the ceremony. With the Waterford location we were able to perform the ceremony in the room, exit to the large outside room for cocktail hour and re-enter the room for the reception while keeping separate from other events going on. They did a great job at transforming the room. The ceremony looked elegant and beautiful then for the reception the room totally turned around and looked like a completely different location but just as beautiful. Jenny B our director was helpful, kind, and understanding. She helped out with any concerns and really made the process a lot easier. Our Maitre D Chris was fantastic as well. He really made the night easier and was soooo helpful. He was way more helpful then I realized the Maitre D would be. The packages Turf Valley offers are really nice. The filet and shrimp imperial dish was great. Overall I had a great experience with Turf Valley and recommend it to brides looking to venture to a new an beautiful location. Read less
Services Used: Wedding Venue
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RACHAEL
Wedding:
3/14/2009
4.9/5.0
Awesome! I was treated like a Queen. There staff was wonderful to everyone's every need, they honor you every request, the guests raved about the food (I didnt have time). I made my own center pieces so Turf Valley had to set them up and they did a wonderful job. Also, I was very happy with the fact of the "stations" for food, for my wedding I did not want the typical everyone sit and eat at one time and then no more food. I had food for the first 3 hours and then dessert including choclate fondue provided by them at the end. Any question email me nurse_Rach03@yahoo.com.
Awesome! I was treated like a Queen. There staff was wonderful to everyone's every need, they honor you every request, the Read more...
Awesome! I was treated like a Queen. There staff was wonderful to everyone's every need, they honor you every request, the guests raved about the food (I didnt have time). I made my own center pieces so Turf Valley had to set them up and they did a wonderful job. Also, I was very happy with the fact of the "stations" for food, for my wedding I did not want the typical everyone sit and eat at one time and then no more food. I had food for the first 3 hours and then dessert including choclate fondue provided by them at the end. Any question email me nurse_Rach03@yahoo.com. Read less
Services Used: Catering
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Anonymous
Wedding:
Recently Married
4.8/5.0
The Turf Valley team were so helpful and truly interested in us and our guests' comfort. The hotel is beautiful and the rooms are the best!
The Turf Valley team were so helpful and truly interested in us and our guests' comfort. The hotel is beautiful and the Read more...
The Turf Valley team were so helpful and truly interested in us and our guests' comfort. The hotel is beautiful and the rooms are the best! Read less
Services Used: Unique Services
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Heather
Wedding:
7/13/2013
4.8/5.0
I couldn't say enough good things about Turf Valley. Jamie who was our sales coordinator did such a great job with making sure everything was in tip top shape months before the wedding. The cocktail hour and food were fabulous and the bartender even noticed me and my groom were drinking moscato all night and gave us the bottle to take to our room! I thought it was such a sweet gesture.

Our Matre D Chris was beyond wonderful. He was always checking in to make sure everything was going great. He made sure the AC was on early in the day so the room was not blazing hot for my guests. ( a tip I heard from another bride)

The ceremony site was amazing. They did a bunch of upgrades months before our wedding and it was just beautiful.

I would recommend Turf Valley to anyone planning a wedding!
I couldn't say enough good things about Turf Valley. Jamie who was our sales coordinator did such a great job with making Read more...
I couldn't say enough good things about Turf Valley. Jamie who was our sales coordinator did such a great job with making sure everything was in tip top shape months before the wedding. The cocktail hour and food were fabulous and the bartender even noticed me and my groom were drinking moscato all night and gave us the bottle to take to our room! I thought it was such a sweet gesture.

Our Matre D Chris was beyond wonderful. He was always checking in to make sure everything was going great. He made sure the AC was on early in the day so the room was not blazing hot for my guests. ( a tip I heard from another bride)

The ceremony site was amazing. They did a bunch of upgrades months before our wedding and it was just beautiful.

I would recommend Turf Valley to anyone planning a wedding! Read less
Services Used: Wedding Venue
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Christine
Wedding:
6/9/2012
4.8/5.0
I loved working with Turf Valley for my wedding. Mary (my sales consultant) was very responsive and would help out with anything I asked of her. All of the rooms at Turf Valley's hotel were booked one year out, but Mary helped coordinate a group rate with a nearby hotel and even helped arrange shuttle service to Turf Valley so my guests wouldn't have to drive if they didn't want to. I also loved that I could drop everything off that was needed for decorations, the ceremony, and reception, and the Turf Valley staff set it all up for me in a way that was even more beautiful than I imagined.

There are only three reason I knocked a star for Quality of Service, although I still would very much recommend this vendor to anyone. Firstly, the reservation for the wedding night room for me and my husband was not put through correctly (which I suspect was the fault of the hotel). Fortunately, this was caught the day before the wedding, and although initially I had to pay the money, it was made good within a couple of days. The second reason is that the shuttle nearly left the bridal party at the hotel, but was running quite late due to an unexpected traffic jam. I got to the ceremony over an hour late, but Turf Valley did automatically extend our time frame so we had the same number of hours that we had paid for. Lastly, while still on my honeymoon, we received a call from Turf Valley letting us know that they neglected to charge us for the ceremony fee and that we still had a balance due because of this. This has not yet been resolved, but it is a little concerning to get another bill after the wedding is over.
I loved working with Turf Valley for my wedding. Mary (my sales consultant) was very responsive and would help out with Read more...
I loved working with Turf Valley for my wedding. Mary (my sales consultant) was very responsive and would help out with anything I asked of her. All of the rooms at Turf Valley's hotel were booked one year out, but Mary helped coordinate a group rate with a nearby hotel and even helped arrange shuttle service to Turf Valley so my guests wouldn't have to drive if they didn't want to. I also loved that I could drop everything off that was needed for decorations, the ceremony, and reception, and the Turf Valley staff set it all up for me in a way that was even more beautiful than I imagined.

There are only three reason I knocked a star for Quality of Service, although I still would very much recommend this vendor to anyone. Firstly, the reservation for the wedding night room for me and my husband was not put through correctly (which I suspect was the fault of the hotel). Fortunately, this was caught the day before the wedding, and although initially I had to pay the money, it was made good within a couple of days. The second reason is that the shuttle nearly left the bridal party at the hotel, but was running quite late due to an unexpected traffic jam. I got to the ceremony over an hour late, but Turf Valley did automatically extend our time frame so we had the same number of hours that we had paid for. Lastly, while still on my honeymoon, we received a call from Turf Valley letting us know that they neglected to charge us for the ceremony fee and that we still had a balance due because of this. This has not yet been resolved, but it is a little concerning to get another bill after the wedding is over. Read less
Services Used: Wedding Venue
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bzeitler
Wedding:
5/4/2012
4.8/5.0
Turf Valley was a perfect place for our reception. We had our reception in the Waterford room which was absolutely gorgeous with the windows. Jenny B. was very helpful in the planning process and made sure everything went smoothly. She easily fixed last minute changes. The Banquet team set up the room perfectly and made sure the reception ran smoothly even though we arrived a little late. They made sure my husband and I had drinks, enough food and let the DJ know when we were ready for the first dances, cake cutting etc. We had a great time and highly recommend Turf Valley.
Turf Valley was a perfect place for our reception. We had our reception in the Waterford room which was absolutely Read more...
Turf Valley was a perfect place for our reception. We had our reception in the Waterford room which was absolutely gorgeous with the windows. Jenny B. was very helpful in the planning process and made sure everything went smoothly. She easily fixed last minute changes. The Banquet team set up the room perfectly and made sure the reception ran smoothly even though we arrived a little late. They made sure my husband and I had drinks, enough food and let the DJ know when we were ready for the first dances, cake cutting etc. We had a great time and highly recommend Turf Valley. Read less
Services Used: Wedding Venue
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Lisa
Wedding:
10/23/2011
4.8/5.0
The night of the wedding, there were some things that were a little out of sort, but overall, Turf Valley made a beautiful wedding. The planning aspect with them was incredible. They made accomodtions for everything I needed and was extremely patient. Their grounds are gorgeous and the pictures came out amazing!!!!
The night of the wedding, there were some things that were a little out of sort, but overall, Turf Valley made a beautiful Read more...
The night of the wedding, there were some things that were a little out of sort, but overall, Turf Valley made a beautiful wedding. The planning aspect with them was incredible. They made accomodtions for everything I needed and was extremely patient. Their grounds are gorgeous and the pictures came out amazing!!!! Read less
Services Used: Wedding Venue
Turf Valley responded with the following comments:

Hi, Lisa -

Congratulations and thank you for your review! I'd love to know more about the issues you had so that we can work to address them here. If you'd like to share more details, please feel free to email me at visitus@turfvalley.com.

Thank you,
Andrea Bush
eCommerce Manager
Turf Valley
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ElizaNoel
Wedding:
7/11/2009
4.8/5.0
Turf Valley was a great choice for our wedding! We had our reception in the Waterford Room, which was absolutely worth the extra fee. Our coordinator that helped us plan our wedding was so kind, helpful and quick to respond to any of our thoughts and concerns. She even went out of her way to find me on my wedding night. Our maitre d the night of the wedding was great as well giving me the perfect amount of attention. About 90% of our guests were from out of town and it was wonderful having a hotel at hand, especially one with so many amenities so everyone was entertained throughout the weekend. They blocked off plenty of rooms so everyone who wanted was able to stay at a reasonable price. The grounds of Turf Valley are beautiful and our best pictures were taken there. The food at Turf Valley was awesome! We had Filet and Crabcakes and to this day people still comment to me on how good everything tasted. My only regret is not extending our wedding to 5 ours and I wish that was a standard at Turf Valley, however we compensated by heading over to the bar and extending our party to late in the night.
Turf Valley was a great choice for our wedding! We had our reception in the Waterford Room, which was absolutely worth the Read more...
Turf Valley was a great choice for our wedding! We had our reception in the Waterford Room, which was absolutely worth the extra fee. Our coordinator that helped us plan our wedding was so kind, helpful and quick to respond to any of our thoughts and concerns. She even went out of her way to find me on my wedding night. Our maitre d the night of the wedding was great as well giving me the perfect amount of attention. About 90% of our guests were from out of town and it was wonderful having a hotel at hand, especially one with so many amenities so everyone was entertained throughout the weekend. They blocked off plenty of rooms so everyone who wanted was able to stay at a reasonable price. The grounds of Turf Valley are beautiful and our best pictures were taken there. The food at Turf Valley was awesome! We had Filet and Crabcakes and to this day people still comment to me on how good everything tasted. My only regret is not extending our wedding to 5 ours and I wish that was a standard at Turf Valley, however we compensated by heading over to the bar and extending our party to late in the night. Read less
Services Used: Wedding Venue
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sandilax08
Wedding:
5/30/2009
4.8/5.0
Turf Valley was awesome to work with. They set up the room exactly how I envisioned it. The ma�tre de was awesome! She took care of everything and continuously made sure that we had everything we needed as well as our parents. The wedding coordinator helped us with the planning along the way and made sure everything was in place for our big day. The food was great, everyone enjoyed it. Turf Valley definitely played a part in helping us have the perfect wedding day!
Turf Valley was awesome to work with. They set up the room exactly how I envisioned it. The matre de was awesome! She took Read more...
Turf Valley was awesome to work with. They set up the room exactly how I envisioned it. The ma�tre de was awesome! She took care of everything and continuously made sure that we had everything we needed as well as our parents. The wedding coordinator helped us with the planning along the way and made sure everything was in place for our big day. The food was great, everyone enjoyed it. Turf Valley definitely played a part in helping us have the perfect wedding day! Read less
Services Used: Wedding Venue
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Sandi
Wedding:
7/12/2014
4.7/5.0
I think it is important for the parents paying for the reception to give feedback as well as the bride. While the whole focus of all vendors was on the bride and groom and what they wanted, well over 50% of people attending were guests of the parents, and we felt it was important to provide a great experience for them as well. Turf Valley is a great venue for all generations, and Jaime as our wedding planner picked up on our needs. She was constantly available for the two months prior to the wedding to help with all the details. While the reception packages don't offer a lot of flexibility, they offer some good choices and are a good value compared to other venues we looked at. Our maître de, Chris was very professional and helpful as well, he just made things happen so we didn't even think about the details once the reception started. The natural décor of the Waterford room was perfect, and extensive decorating was not necessary.
Turf Valley only allows 2 people to the tastings, so we did not get to taste any of the food, or even see what it would look like, but we had heard a lot of recommendations about the food, so we decided to go for the crab cake and filet which was a great entrée. We went with the super premium bar so we could get the wine service at tables for dinner, but I am not sure that was worth the extra cost, as it was easy to walk out to the bar during dinner and the bartenders worked well to get everyone served without a long line.
One other note to parents of the bride and groom--no one wants to do reception lines anymore since a lot of photography takes place between the ceremony and reception, but I wish we had still done a reception line just with both sets of parents so we could greet our guests all at one time and people from each side could have introduced themselves at the beginning. We could have easily done it as people exited the church where we had our ceremony, or at Turf Valley when people walked into the cocktail hour.
I think it is important for the parents paying for the reception to give feedback as well as the bride. While the whole Read more...
I think it is important for the parents paying for the reception to give feedback as well as the bride. While the whole focus of all vendors was on the bride and groom and what they wanted, well over 50% of people attending were guests of the parents, and we felt it was important to provide a great experience for them as well. Turf Valley is a great venue for all generations, and Jaime as our wedding planner picked up on our needs. She was constantly available for the two months prior to the wedding to help with all the details. While the reception packages don't offer a lot of flexibility, they offer some good choices and are a good value compared to other venues we looked at. Our maître de, Chris was very professional and helpful as well, he just made things happen so we didn't even think about the details once the reception started. The natural décor of the Waterford room was perfect, and extensive decorating was not necessary.
Turf Valley only allows 2 people to the tastings, so we did not get to taste any of the food, or even see what it would look like, but we had heard a lot of recommendations about the food, so we decided to go for the crab cake and filet which was a great entrée. We went with the super premium bar so we could get the wine service at tables for dinner, but I am not sure that was worth the extra cost, as it was easy to walk out to the bar during dinner and the bartenders worked well to get everyone served without a long line.
One other note to parents of the bride and groom--no one wants to do reception lines anymore since a lot of photography takes place between the ceremony and reception, but I wish we had still done a reception line just with both sets of parents so we could greet our guests all at one time and people from each side could have introduced themselves at the beginning. We could have easily done it as people exited the church where we had our ceremony, or at Turf Valley when people walked into the cocktail hour. Read less
Services Used: Wedding Venue
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Elizabeth
Wedding:
4/27/2013
4.7/5.0
Our wedding at Turf Valley was everything I could have hoped for. Carol, our catering manager did a great job making sure we could get the space we wanted (the Waterford Ballroom is the best ballroom on site, but has a minimum guest count higher than our actual number of guests, but we were able to customize our package to use the room anyway). Carol was always available to answer any questions, no matter how mundane or random, and when she isn't around, she lets you know when she'll get back to you.

The food was delicious, our guests were telling us how impressed they were at the fact that the filet wasn't overcooked, and were raving about cocktail hour food weeks later. We were able to customize our cocktail hour offerings (adding stations included in a different dinner option), as well as our dual-plated entree and kids meals with no issues.

Latisha, our day-of coordinator/MC did a great job making sure everything ran smoothly, checking on us to see if we needed food or drinks and making sure that everything was packed up and sent up to our room at the end of the night (including our unfinished dinners).

We had 80 out of town guests, and all of them who stayed at Turf Valley were impressed by the rooms and Alexandra's restaurant. We provided welcome bags, which for the most part were passed out without issue (only 2 guests didn't get one). We also hosted breakfast for guests the next morning, and Natalie was great at helping us coordinate everything for that.

Our only complaints were really minor: it probably would have been helpful to go over our final event order a few days in advance of our wedding with our day-of-coodinator; we didn't meet her until we were in the middle of pictures on the wedding day, and there was some minor confusion regarding some of our special notes. We also should have asked for them to pack up some leftover cocktail hour food as well; there was a ton leftover and we would have liked to try some of the things we missed out on.
Our wedding at Turf Valley was everything I could have hoped for. Carol, our catering manager did a great job making sure Read more...
Our wedding at Turf Valley was everything I could have hoped for. Carol, our catering manager did a great job making sure we could get the space we wanted (the Waterford Ballroom is the best ballroom on site, but has a minimum guest count higher than our actual number of guests, but we were able to customize our package to use the room anyway). Carol was always available to answer any questions, no matter how mundane or random, and when she isn't around, she lets you know when she'll get back to you.

The food was delicious, our guests were telling us how impressed they were at the fact that the filet wasn't overcooked, and were raving about cocktail hour food weeks later. We were able to customize our cocktail hour offerings (adding stations included in a different dinner option), as well as our dual-plated entree and kids meals with no issues.

Latisha, our day-of coordinator/MC did a great job making sure everything ran smoothly, checking on us to see if we needed food or drinks and making sure that everything was packed up and sent up to our room at the end of the night (including our unfinished dinners).

We had 80 out of town guests, and all of them who stayed at Turf Valley were impressed by the rooms and Alexandra's restaurant. We provided welcome bags, which for the most part were passed out without issue (only 2 guests didn't get one). We also hosted breakfast for guests the next morning, and Natalie was great at helping us coordinate everything for that.

Our only complaints were really minor: it probably would have been helpful to go over our final event order a few days in advance of our wedding with our day-of-coodinator; we didn't meet her until we were in the middle of pictures on the wedding day, and there was some minor confusion regarding some of our special notes. We also should have asked for them to pack up some leftover cocktail hour food as well; there was a ton leftover and we would have liked to try some of the things we missed out on. Read less
Services Used: Wedding Venue
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Mandi
Wedding:
10/6/2012
4.7/5.0
Turf Valley was beautiful and easy to work with for my wedding. I felt that it was very affordable and everyone was very nice and helpful. My matre d on the day of the wedding, Chris, was amazing and so helpful. Overall, I had the perfect wedding and have Turf Valley to thank for that!
Turf Valley was beautiful and easy to work with for my wedding. I felt that it was very affordable and everyone was very Read more...
Turf Valley was beautiful and easy to work with for my wedding. I felt that it was very affordable and everyone was very nice and helpful. My matre d on the day of the wedding, Chris, was amazing and so helpful. Overall, I had the perfect wedding and have Turf Valley to thank for that! Read less
Services Used: Wedding Venue
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Claire
Wedding:
11/5/2011
4.7/5.0
Turf Valley was a great place to have a wedding! Our wedding coordinator was very helpful, organized and attentive. The actual reception was even better than we had planned! The food was excellent and the staff was courteous and accommodating. All of our guests can’t stop talking about what a great wedding it was! As far as pricing goes, only the more expensive packages are available in May, June, September, and October- so if you’re flexible with your date, you can save money by choosing a different month. You do get a lot for your money though- plenty of stationed and passed hors d'ourves and the cake are included, the standard bar includes a great selection, and you don't have to pay a separate fee for the room for the reception.
Turf Valley was a great place to have a wedding! Our wedding coordinator was very helpful, organized and attentive. The Read more...
Turf Valley was a great place to have a wedding! Our wedding coordinator was very helpful, organized and attentive. The actual reception was even better than we had planned! The food was excellent and the staff was courteous and accommodating. All of our guests can’t stop talking about what a great wedding it was! As far as pricing goes, only the more expensive packages are available in May, June, September, and October- so if you’re flexible with your date, you can save money by choosing a different month. You do get a lot for your money though- plenty of stationed and passed hors d'ourves and the cake are included, the standard bar includes a great selection, and you don't have to pay a separate fee for the room for the reception. Read less
Services Used: Wedding Venue
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nchinault
Wedding:
6/12/2010
4.7/5.0
Turf Valley was beautiful. The staff was great, the food was great. I had an excellent experience working with Turf Valley and would highly recommend them.
Turf Valley was beautiful. The staff was great, the food was great. I had an excellent experience working with Turf Valley Read more...
Turf Valley was beautiful. The staff was great, the food was great. I had an excellent experience working with Turf Valley and would highly recommend them. Read less
Services Used: Wedding Venue
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D
Wedding:
7/4/2009
4.7/5.0
I highly recommend Turf Valley. They made everything extremely classy and simple. We were going for a simple but elegant theme and they were exceptional. They provide you with a go-to person the day of the wedding and that person is literally at your beckon call. They organize everything for your event and everything looks professional and the way you want! They even let us into the room a few nights before the wedding to practice our dancing!
I highly recommend Turf Valley. They made everything extremely classy and simple. We were going for a simple but elegant Read more...
I highly recommend Turf Valley. They made everything extremely classy and simple. We were going for a simple but elegant theme and they were exceptional. They provide you with a go-to person the day of the wedding and that person is literally at your beckon call. They organize everything for your event and everything looks professional and the way you want! They even let us into the room a few nights before the wedding to practice our dancing! Read less
Services Used: Wedding Cake, Catering, Wedding Venue
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jtsai1
Wedding:
5/25/2008
4.7/5.0
The service at Turf Valley is outstanding. They went out of their way for me. I was looking a box tie and they found me one. The staff is so accommdating. Service is superior. The waitstaff, the bartender, the hotel front desk, bellhops, catering manager, sales rep, etc. I mean everyone there was excellent. I could not have selected a better place for my wedding and ceremony.
The location itself is beautiful. Ideal for a wedding. I love the location. There were some great pictures.
The food is OUTSTANDING. All my guest raved about the cocktail hour and the food selection. One even said the cocktail food stand was one of the largest she has ever seen. The drinks flowed all night and all my guests were extremely happy. Having a hotel on site is the best way to go!
The service at Turf Valley is outstanding. They went out of their way for me. I was looking a box tie and they found me Read more...
The service at Turf Valley is outstanding. They went out of their way for me. I was looking a box tie and they found me one. The staff is so accommdating. Service is superior. The waitstaff, the bartender, the hotel front desk, bellhops, catering manager, sales rep, etc. I mean everyone there was excellent. I could not have selected a better place for my wedding and ceremony.
The location itself is beautiful. Ideal for a wedding. I love the location. There were some great pictures.
The food is OUTSTANDING. All my guest raved about the cocktail hour and the food selection. One even said the cocktail food stand was one of the largest she has ever seen. The drinks flowed all night and all my guests were extremely happy. Having a hotel on site is the best way to go! Read less
Services Used: Wedding Cake, Catering, Wedding Venue
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Allison
Wedding:
10/8/2011
4.6/5.0
Turf Valley was an absolutely gorgeous place to host our reception. They worked with us to make it an amazing night we'll never forget. Jenny is very easy to work with- and Chris Martin was our man of the night- he was super responsive and very helpful.
Turf Valley was an absolutely gorgeous place to host our reception. They worked with us to make it an amazing night we'll Read more...
Turf Valley was an absolutely gorgeous place to host our reception. They worked with us to make it an amazing night we'll never forget. Jenny is very easy to work with- and Chris Martin was our man of the night- he was super responsive and very helpful. Read less
Services Used: Wedding Venue
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Allison
Wedding:
8/29/2009
4.6/5.0
I had my wedding at TVR on 8/29/09. My main wedding coordiantor was Teresa B. She was fabulous. She was always so responsive and helpful. It was a beautiful site and I had my ceremony outdoors in the gazebo area. This was perfect and I was so happy the weather held up until AFTER the ceremony :) Although it was still expensive (I was a 175 person wedding) compared to other venues it was a fraction of the cost. Plus, it included so many things, the champange toast, the wedding cake, etc!!! We we very pleased. The ONLY problem was that the way that I had arranged the tables was not the way they were set up. My wedding coordinator was not there for the actual weekend of my wedding and I think things my fave gotten confused but it was fine. I would definitly recommend TVR to any bride!
I had my wedding at TVR on 8/29/09. My main wedding coordiantor was Teresa B. She was fabulous. She was always so Read more...
I had my wedding at TVR on 8/29/09. My main wedding coordiantor was Teresa B. She was fabulous. She was always so responsive and helpful. It was a beautiful site and I had my ceremony outdoors in the gazebo area. This was perfect and I was so happy the weather held up until AFTER the ceremony :) Although it was still expensive (I was a 175 person wedding) compared to other venues it was a fraction of the cost. Plus, it included so many things, the champange toast, the wedding cake, etc!!! We we very pleased. The ONLY problem was that the way that I had arranged the tables was not the way they were set up. My wedding coordinator was not there for the actual weekend of my wedding and I think things my fave gotten confused but it was fine. I would definitly recommend TVR to any bride! Read less
Services Used: Catering
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Shannon
Wedding:
4/24/2009
4.6/5.0
Turf Valley was a beautiful venue for our recent wedding. The food was great, the staff was accommodating and pleasant. My only complaint is that we didn't get to have a food tasting before the wedding. Even at the Bridal Extravaganza, they only serve one meal so you don't get a good sample of what you are choosing from. However, the food we had was wonderful and everyone raved about it. Gorgeous setting!
Turf Valley was a beautiful venue for our recent wedding. The food was great, the staff was accommodating and pleasant. My Read more...
Turf Valley was a beautiful venue for our recent wedding. The food was great, the staff was accommodating and pleasant. My only complaint is that we didn't get to have a food tasting before the wedding. Even at the Bridal Extravaganza, they only serve one meal so you don't get a good sample of what you are choosing from. However, the food we had was wonderful and everyone raved about it. Gorgeous setting! Read less
Services Used: Wedding Venue
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Sarah
Wedding:
11/1/2008
4.6/5.0
We loved how on top of everything they were...because of their service, we had no need for a planner. The prices were a little high for us, but since it included so much, we eneded up saving on lots of other things! We would definitely reccomend them.
We loved how on top of everything they were...because of their service, we had no need for a planner. The prices were a Read more...
We loved how on top of everything they were...because of their service, we had no need for a planner. The prices were a little high for us, but since it included so much, we eneded up saving on lots of other things! We would definitely reccomend them. Read less
Services Used: Wedding Venue
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Private User
Wedding:
8/31/2013
4.4/5.0
Our wedding was awesome! The Turf Valley staff treated us like royalty during our weekend stay. The food was amazing as well. Please don't get nervous about the responsiveness of the staff when you're months away. As you get closer to the day, they truly make you a priority. I would recommend them time and time again. Be sure to do brunch (or rehearsal dinner) at Alexandra's. That too was amazing.
Our wedding was awesome! The Turf Valley staff treated us like royalty during our weekend stay. The food was amazing as Read more...
Our wedding was awesome! The Turf Valley staff treated us like royalty during our weekend stay. The food was amazing as well. Please don't get nervous about the responsiveness of the staff when you're months away. As you get closer to the day, they truly make you a priority. I would recommend them time and time again. Be sure to do brunch (or rehearsal dinner) at Alexandra's. That too was amazing. Read less
Services Used: Wedding Venue
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Anonymous
Wedding:
1+ year ago
4.4/5.0
Great but did not tell us that the cake was self serve, our guests did not know what to do. Great food, beautiful place, and the maitre' d was very professional.
Great but did not tell us that the cake was self serve, our guests did not know what to do. Great food, beautiful place, Read more...
Great but did not tell us that the cake was self serve, our guests did not know what to do. Great food, beautiful place, and the maitre' d was very professional. Read less
Services Used: Wedding Venue
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DixieTerp
Wedding:
10/10/2010
4.4/5.0
Working with the sales/catering staff at Turf Valley was delightful and easy. They have several packages to choose from and I was able to customize my package to fit all my needs. The food is delicious, I definitely recommend going to a tasting. I chose the Candlelight package not only for the price, but it allowed me to provide so many different food options to my guests. I personally found it to be the best value. We got married in the gazebo (beautiful!!) and held our reception in the Wedgewood.

My only critique is about the hotel itself. It might have been because there were so many other weddings/events going on, but I could really tell that the staff was having a hard time keeping up. It was unnecessary stress on the morning of my wedding.

That being said, the hotel is a beautiful venue for weddings and overall it was an amazing experience. Turf Valley threw in a few added benefits that you wouldn't find at other venues. It was also a huge benefit to be able to hold the ceremony and reception at the same place. We spent less money on travel arrangements and, after a wonderful yet exhausting day, were able to go right upstairs to our room to relax.

I would definitely recommend putting Turf Valley on your list of venues to check out.
Working with the sales/catering staff at Turf Valley was delightful and easy. They have several packages to choose from Read more...
Working with the sales/catering staff at Turf Valley was delightful and easy. They have several packages to choose from and I was able to customize my package to fit all my needs. The food is delicious, I definitely recommend going to a tasting. I chose the Candlelight package not only for the price, but it allowed me to provide so many different food options to my guests. I personally found it to be the best value. We got married in the gazebo (beautiful!!) and held our reception in the Wedgewood.

My only critique is about the hotel itself. It might have been because there were so many other weddings/events going on, but I could really tell that the staff was having a hard time keeping up. It was unnecessary stress on the morning of my wedding.

That being said, the hotel is a beautiful venue for weddings and overall it was an amazing experience. Turf Valley threw in a few added benefits that you wouldn't find at other venues. It was also a huge benefit to be able to hold the ceremony and reception at the same place. We spent less money on travel arrangements and, after a wonderful yet exhausting day, were able to go right upstairs to our room to relax.

I would definitely recommend putting Turf Valley on your list of venues to check out. Read less
Services Used: Wedding Venue
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Anonymous
Wedding:
2+ years ago
4.4/5.0
My husband and I had the most elegant and beautiful wedding thanks to the TVR team. It's been two months and guests are still commenting on how amazing everything was from the accommodations to the food. It was definitely the wedding we had always dreamed of and we couldn't have done it without the staff at TVR! Everyone involved was extremely professional and very attentive to every detail we desired.
My husband and I had the most elegant and beautiful wedding thanks to the TVR team. It's been two months and guests are Read more...
My husband and I had the most elegant and beautiful wedding thanks to the TVR team. It's been two months and guests are still commenting on how amazing everything was from the accommodations to the food. It was definitely the wedding we had always dreamed of and we couldn't have done it without the staff at TVR! Everyone involved was extremely professional and very attentive to every detail we desired. Read less
Services Used: Wedding Venue
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Katie
Wedding:
12/27/2008
4.4/5.0
We loved Turf Valley as far as the venue itself -- the resort atmosphere, golf course, views, attached hotel, etc., and overall we were pleased with the reception. But there are always a few little things that seem to set the tone...

Pros: Lots of choices for food because of on-site catering, and absolutely fabulous cocktail hour foods (everyone raved - myself included!). Nice area for the bridal party to gather before entering the cocktail hour or reception, with food and bathroom facilities. All of the people seemed pretty flexible and willing to help us - i.e. provided apple cider for those who can't drink in our families and a vegan meal, took our gifts up to our complimentary room, handed out welcome bags we made to our guests, etc. Provided the wedding cake along with the reception (tasted good, though the place to go taste that was really hard to find!).

Cons: Couldn't taste the food ahead of time unless you went to their bridal extravaganza in January, which was sold out by the time I was considering it. A rude waiter who told several of our guests that the cocktail hour wasn't open yet, despite the fact that our coordinator had said it wasn't a problem to have it open early. The fact that the bride and groom didn't get served the wedding cake -- I had to flag down a passing waiter. Also "chef's selection of desserts" was all cake -- served a half hour *before* the cut wedding cake. And none of the reception guests who had rooms got golf-course views (despite the hotel being practically empty - we had front-row parking).

Though we enjoyed Turf Valley and would recommend it to others, we'd caution them about some of these issues so they they could be prevented. Our Maitre 'D tried his best to fix the things that he could once we identified them as issues on the day-of, but usually it was too late (he did help to make up for it with a bottle of champagne and his sincere apologies).
We loved Turf Valley as far as the venue itself -- the resort atmosphere, golf course, views, attached hotel, etc., and Read more...
We loved Turf Valley as far as the venue itself -- the resort atmosphere, golf course, views, attached hotel, etc., and overall we were pleased with the reception. But there are always a few little things that seem to set the tone...

Pros: Lots of choices for food because of on-site catering, and absolutely fabulous cocktail hour foods (everyone raved - myself included!). Nice area for the bridal party to gather before entering the cocktail hour or reception, with food and bathroom facilities. All of the people seemed pretty flexible and willing to help us - i.e. provided apple cider for those who can't drink in our families and a vegan meal, took our gifts up to our complimentary room, handed out welcome bags we made to our guests, etc. Provided the wedding cake along with the reception (tasted good, though the place to go taste that was really hard to find!).

Cons: Couldn't taste the food ahead of time unless you went to their bridal extravaganza in January, which was sold out by the time I was considering it. A rude waiter who told several of our guests that the cocktail hour wasn't open yet, despite the fact that our coordinator had said it wasn't a problem to have it open early. The fact that the bride and groom didn't get served the wedding cake -- I had to flag down a passing waiter. Also "chef's selection of desserts" was all cake -- served a half hour *before* the cut wedding cake. And none of the reception guests who had rooms got golf-course views (despite the hotel being practically empty - we had front-row parking).

Though we enjoyed Turf Valley and would recommend it to others, we'd caution them about some of these issues so they they could be prevented. Our Maitre 'D tried his best to fix the things that he could once we identified them as issues on the day-of, but usually it was too late (he did help to make up for it with a bottle of champagne and his sincere apologies). Read less
Services Used: Wedding Cake, Catering, Wedding Venue
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Blushing Bride
Wedding:
9/14/2008
4.4/5.0
Turf Valley is a great venue. We had an outdoor ceremony and indoor cocktail hour & reception. Carol Sirchio was our contact person and was very responsive and easy to deal with. She made us a few promises prior to signing our contract and attempted not to honor them, but ended up keeping her word. Our guests loved the food and atmosphere and the scenery is beautiful. I used other vendors for my centerpieces and linens and did not use any of theirs (which were included in the pricing). One tip, the staff threw away the bride and groom meals instead of wrapping them to go for us (we never even touched them!). They said we needed to request for them to do this. I would think that this would be standard. We also did not get the staff manager that we requested for the day of. All in all this was an excellent choice.
Turf Valley is a great venue. We had an outdoor ceremony and indoor cocktail hour & reception. Carol Sirchio was our Read more...
Turf Valley is a great venue. We had an outdoor ceremony and indoor cocktail hour & reception. Carol Sirchio was our contact person and was very responsive and easy to deal with. She made us a few promises prior to signing our contract and attempted not to honor them, but ended up keeping her word. Our guests loved the food and atmosphere and the scenery is beautiful. I used other vendors for my centerpieces and linens and did not use any of theirs (which were included in the pricing). One tip, the staff threw away the bride and groom meals instead of wrapping them to go for us (we never even touched them!). They said we needed to request for them to do this. I would think that this would be standard. We also did not get the staff manager that we requested for the day of. All in all this was an excellent choice. Read less
Services Used: Wedding Venue
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chalmers
Wedding:
5/9/2009
4.3/5.0
Very nice venue to hold a wedding. We really enjoyed working with Jenny B. She has been there organizing wedding events for years and it shows. We had the ceremony outside and the only thing I was surprised with was the fact that they did not recommend a PA system. No one could hear the vows being said, but other than that...a great venue.
Very nice venue to hold a wedding. We really enjoyed working with Jenny B. She has been there organizing wedding events Read more...
Very nice venue to hold a wedding. We really enjoyed working with Jenny B. She has been there organizing wedding events for years and it shows. We had the ceremony outside and the only thing I was surprised with was the fact that they did not recommend a PA system. No one could hear the vows being said, but other than that...a great venue. Read less
Services Used: Catering, Wedding Venue
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aboehman
Wedding:
7/25/2009
4.0/5.0
I booked Turf Valley for my reception and there were a few things I liked:

1. Location is pretty inside and out
2. Appetizers were yummy
3. Jenny, the sales rep, was attentive
4. They allowed me to be flexible with my reception starting time without charging me extra $$
5. Complimentary room for bride and groom was large and comfortable

A few snags

1. Did not place favors at all of my guests seats - although this was was brought to Maitre D's attention and he fixed it
2. Maitre D' was hard to find when my mom needed him, altough it was fine for me
3. Guests were unsure that the bar was an open bar
4. I asked for my meal and my husband's meal to be wrapped up and sent to our room, and they weren't. They were thrown away. WE HAD NO DINNER ON OUR WEDDING NIGHT!!! I was later told that I should have informed my maitre d' and not the server for the head table. Since the waiter was waiting on us, I didn't think this was an issue.
5. They left the glass on my signature mat, and the guests did not sign the mat - they signed the glass. 1/2 through reception, a groomsman noticed it and took it off. Then the mat had 1/2 signatures on mat and 1/2 on glass and they overlap. I was later told that they do not unassemble frames. I wasn't told this when I dropped the frame off, however, or I would have removed the glass.

Lesson: If you need anything, ask the maitre d' and not the servers.
I booked Turf Valley for my reception and there were a few things I liked:

1. Location is pretty inside and Read more...
I booked Turf Valley for my reception and there were a few things I liked:

1. Location is pretty inside and out
2. Appetizers were yummy
3. Jenny, the sales rep, was attentive
4. They allowed me to be flexible with my reception starting time without charging me extra $$
5. Complimentary room for bride and groom was large and comfortable

A few snags

1. Did not place favors at all of my guests seats - although this was was brought to Maitre D's attention and he fixed it
2. Maitre D' was hard to find when my mom needed him, altough it was fine for me
3. Guests were unsure that the bar was an open bar
4. I asked for my meal and my husband's meal to be wrapped up and sent to our room, and they weren't. They were thrown away. WE HAD NO DINNER ON OUR WEDDING NIGHT!!! I was later told that I should have informed my maitre d' and not the server for the head table. Since the waiter was waiting on us, I didn't think this was an issue.
5. They left the glass on my signature mat, and the guests did not sign the mat - they signed the glass. 1/2 through reception, a groomsman noticed it and took it off. Then the mat had 1/2 signatures on mat and 1/2 on glass and they overlap. I was later told that they do not unassemble frames. I wasn't told this when I dropped the frame off, however, or I would have removed the glass.

Lesson: If you need anything, ask the maitre d' and not the servers. Read less
Services Used: Wedding Venue
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Kimberly
Wedding:
9/10/2011
3.9/5.0
Beautiful place. Excellent service. Food was great. Communication was not great!
Beautiful place. Excellent service. Food was great. Communication was not great!
Beautiful place. Excellent service. Food was great. Communication was not great! Read less
Services Used: Catering, Wedding Venue
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Anonymous
Wedding:
1+ year ago
1.1/5.0
There were two incidences that made me very unhappy with this venue. There was a large puddle of water on the path leading to my outside ceremony and all my guests practically had to tread water to get to their seats. I am sure that there were some ruined or at least wet shoes. The other happened during my ceremony. One of the kitchen helper dragged a garbage can to a dumpster behind my guests while my wedding ceremony was going on! Very poor and I will tell many friends about this.
There were two incidences that made me very unhappy with this venue. There was a large puddle of water on the path leading Read more...
There were two incidences that made me very unhappy with this venue. There was a large puddle of water on the path leading to my outside ceremony and all my guests practically had to tread water to get to their seats. I am sure that there were some ruined or at least wet shoes. The other happened during my ceremony. One of the kitchen helper dragged a garbage can to a dumpster behind my guests while my wedding ceremony was going on! Very poor and I will tell many friends about this. Read less
Services Used: Wedding Venue
Turf Valley responded with the following comments:

I am sorry to hear of your experience with your wedding at Turf Valley. This is, of course, not the level of care and service we strive for. Thank you for your feedback; I have passed it along to the appropriate team members to help us improve.

Please don't hesitate to contact me at visitus@turfvalley.com if you have any further questions or concerns, or if I can assist you in any way.

Best Wishes,
Andrea Bush
eCommerce Manager
Turf Valley
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Judy
Wedding:
9/28/2008
0.5/5.0
I had my wedding there this past September. I had about 220 guests and had planned over 9 months. The golf course looked very beautiful and the sales rep was very nice, responsive, and accommodating all the way up to the day of the wedding. The problem was that I planned with her all the details of the wedding and she informed that on the day of the wedding she would not be there. She told me that Turf Valley does not have any coordinator present for the ceremony but there would be 2 MatreDs escorting guests to the reception afterwards. The day of the wedding was total chaos and disorganization! Everything I had planned was wrong. The staff putting up the stage looked like maintenance workers and really had no clue about any of my planning. They really messed it up! The fabric layed on the stage that I bought was all crooked from them stepping all over it and moving things around. They placed these hideous wooden steps in front of the stage which I didnt notice until I was walking down the aisle. I was sooo upset! The piano was not there as it should be and I had to request it at the front desk. They placed it in the back of the room when I had specified it to be in the front for my vocalist. My vocalist sang from the back of the room!

As for the reception, I have no idea if there were any MatreDs present because no one had introduced themselves as such and anytime I needed something done we didnt have anyone to go to. The tables settings were sloppy and carelessly done. As for the food, I was told that they use a temperature gauge to get the center cooked perfectly. I had asked for steaks with a warm pink center for everyone. Well…my husband and my steaks were overcooked- very well done and undercooked for my bridesmaids- looked medium-rare. Several of my place cards were lost and guests didnt know where to sit. They lost my unity candle box. etc etc.

I really felt like all the planning I did for the past 9 months was all for nothing. The week following my wedding I called my sales rep and told her all the terrible coordination that occurred. She did some investigating and called me back making all these excuses. The head of operations called me to discuss further and was initially very nice however became increasingly non apologetic and again offered up all the excuses in the world for the way things ran that day and also said that it was my word against his staffs word. He only upset me further by saying that the mistakes were few minor mistakes for the ceremony décor and as the reception is concerned, they did nothing wrong since food was served and bussed. I was upset by his trivializing mistakes as minor for the events that took place on my most special day.

Eventually I was so upset that I emailed the CEO and finally got a formal written apology from him and a small refund. Overall...sales rep is initially very responsive and will promise you everything will be great. But on the day of the wedding all the planning and promises is for nothing.
I had my wedding there this past September. I had about 220 guests and had planned over 9 months. The golf course looked Read more...
I had my wedding there this past September. I had about 220 guests and had planned over 9 months. The golf course looked very beautiful and the sales rep was very nice, responsive, and accommodating all the way up to the day of the wedding. The problem was that I planned with her all the details of the wedding and she informed that on the day of the wedding she would not be there. She told me that Turf Valley does not have any coordinator present for the ceremony but there would be 2 MatreDs escorting guests to the reception afterwards. The day of the wedding was total chaos and disorganization! Everything I had planned was wrong. The staff putting up the stage looked like maintenance workers and really had no clue about any of my planning. They really messed it up! The fabric layed on the stage that I bought was all crooked from them stepping all over it and moving things around. They placed these hideous wooden steps in front of the stage which I didnt notice until I was walking down the aisle. I was sooo upset! The piano was not there as it should be and I had to request it at the front desk. They placed it in the back of the room when I had specified it to be in the front for my vocalist. My vocalist sang from the back of the room!

As for the reception, I have no idea if there were any MatreDs present because no one had introduced themselves as such and anytime I needed something done we didnt have anyone to go to. The tables settings were sloppy and carelessly done. As for the food, I was told that they use a temperature gauge to get the center cooked perfectly. I had asked for steaks with a warm pink center for everyone. Well…my husband and my steaks were overcooked- very well done and undercooked for my bridesmaids- looked medium-rare. Several of my place cards were lost and guests didnt know where to sit. They lost my unity candle box. etc etc.

I really felt like all the planning I did for the past 9 months was all for nothing. The week following my wedding I called my sales rep and told her all the terrible coordination that occurred. She did some investigating and called me back making all these excuses. The head of operations called me to discuss further and was initially very nice however became increasingly non apologetic and again offered up all the excuses in the world for the way things ran that day and also said that it was my word against his staffs word. He only upset me further by saying that the mistakes were few minor mistakes for the ceremony décor and as the reception is concerned, they did nothing wrong since food was served and bussed. I was upset by his trivializing mistakes as minor for the events that took place on my most special day.

Eventually I was so upset that I emailed the CEO and finally got a formal written apology from him and a small refund. Overall...sales rep is initially very responsive and will promise you everything will be great. But on the day of the wedding all the planning and promises is for nothing. Read less
Services Used: Catering, Wedding Venue
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colby
Wedding:
4/23/2012
0.0/5.0
We had a signed contract for a block of rooms for our out of town guests. The guests were coming in for our upcoming July wedding. We had reserved 20 rooms and the contract stated that the room block was good until June 14, 2012 (one month before the wedding date). Some of our guests had already booked their rooms, some had not. When we called to book our room we were told that our rooms were given away. We called April 24th, no where near the June 14 deadline. Turf Valley explained they were overbooked and dipped into our block of rooms. They said there was nothing they could do....I don't know what more I could say to make you reconsider ever doing business with this hotel.

By the way, the wedding date says April 23 because I couldn't write a review until my wedding date had past. But I think brides planning their weddings right now need to know about this RIGHT NOW.
We had a signed contract for a block of rooms for our out of town guests. The guests were coming in for our upcoming July Read more...
We had a signed contract for a block of rooms for our out of town guests. The guests were coming in for our upcoming July wedding. We had reserved 20 rooms and the contract stated that the room block was good until June 14, 2012 (one month before the wedding date). Some of our guests had already booked their rooms, some had not. When we called to book our room we were told that our rooms were given away. We called April 24th, no where near the June 14 deadline. Turf Valley explained they were overbooked and dipped into our block of rooms. They said there was nothing they could do....I don't know what more I could say to make you reconsider ever doing business with this hotel.

By the way, the wedding date says April 23 because I couldn't write a review until my wedding date had past. But I think brides planning their weddings right now need to know about this RIGHT NOW. Read less
Services Used: Travel
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Kate
Wedding:
9/25/2010
0.0/5.0
I see that a lot of brides on this site had good experiences working with Turf Valley to organize their wedding, however, I am writing as a bride who was a guest of Turf Valley's on her wedding day.

From the time that my fiance checked into the room to the end of the night, when we arrived at Turf Valley after our wedding, we were treated with a lack of regard or respect.

Upon check-in, the front desk staff refused to let my fiance check-in because he was not the name on the reservation. It took some back and forth before they finally accepted that it was his wedding day and he needed to get into the room to get ready.

Due to a stinkbug infestation in the room while my fiance (now husband) got ready, we requested for our room to be switched. The woman at the front desk informed us in a nonchalant manner that the stuinkbug issue was a problem in our area and made no move to make the switch. It took some forcefulness on our part for this to happen. We were then assured that our belongings would be moved from our current room to our new one. When we arrived at 1 a.m., the woman at the front desk said that there was no note in the system and our stuff should be waiting for us in the new room. When we finally entered the room, we saw that our belongings had, in fact, not been moved.

I called down to the front desk to inform them that our stuff had never been moved. I was informed by the woman at the front desk that to get our items, we would have to wait for security to arrive at the front desk, make his way to the room & retrieve our items. However, she did not know how long it would take security to even get to her desk to begin the process, meaning we could possibly have to wait an inordinate amount of time.

At this point, my fiance and I decided that we were sick with the lackadaisical manner that Turf Valley had treated us with throughout the course of our wedding day. I called down to the front desk and told the woman that we would be checking out and going home. As we checked out, she told us that security still hadn't arrived and that we would still have to wait to get our things. Fortunately, she allowed us to run up and get our items ourselves.

As we left, we were never given an apology for the frustration given to us by the staff at Turf Valley. We were hardly even acknowledged as we exited the resort on our wedding day, without even enjoying the room that we paid almost $200 to not sleep in.

I know some of the frustrations we experienced seemed small, but added up, they led to nothing but aggravation. We were never treated as though we were guests, but as sources of irritation.

I followed up our experience with a letter of complaint to the Director of Marketing. He replied asking if he could speak to me about our experience. I responded by stating that short of receiving a refund on our room, anything we would need to discuss was outlined in my letter. I never heard back and never got that refund.

I am not the first in my family to have a negative experience at Turf Valley, but seeing as though it was only 5 minutes from my reception location, we booked our room out of convenience. In the end, it was a mistake and ended our evening on a very low note. I would recommend to anyone considering to stay at Turf Valley to look elsewhere.
I see that a lot of brides on this site had good experiences working with Turf Valley to organize their wedding, however, Read more...
I see that a lot of brides on this site had good experiences working with Turf Valley to organize their wedding, however, I am writing as a bride who was a guest of Turf Valley's on her wedding day.

From the time that my fiance checked into the room to the end of the night, when we arrived at Turf Valley after our wedding, we were treated with a lack of regard or respect.

Upon check-in, the front desk staff refused to let my fiance check-in because he was not the name on the reservation. It took some back and forth before they finally accepted that it was his wedding day and he needed to get into the room to get ready.

Due to a stinkbug infestation in the room while my fiance (now husband) got ready, we requested for our room to be switched. The woman at the front desk informed us in a nonchalant manner that the stuinkbug issue was a problem in our area and made no move to make the switch. It took some forcefulness on our part for this to happen. We were then assured that our belongings would be moved from our current room to our new one. When we arrived at 1 a.m., the woman at the front desk said that there was no note in the system and our stuff should be waiting for us in the new room. When we finally entered the room, we saw that our belongings had, in fact, not been moved.

I called down to the front desk to inform them that our stuff had never been moved. I was informed by the woman at the front desk that to get our items, we would have to wait for security to arrive at the front desk, make his way to the room & retrieve our items. However, she did not know how long it would take security to even get to her desk to begin the process, meaning we could possibly have to wait an inordinate amount of time.

At this point, my fiance and I decided that we were sick with the lackadaisical manner that Turf Valley had treated us with throughout the course of our wedding day. I called down to the front desk and told the woman that we would be checking out and going home. As we checked out, she told us that security still hadn't arrived and that we would still have to wait to get our things. Fortunately, she allowed us to run up and get our items ourselves.

As we left, we were never given an apology for the frustration given to us by the staff at Turf Valley. We were hardly even acknowledged as we exited the resort on our wedding day, without even enjoying the room that we paid almost $200 to not sleep in.

I know some of the frustrations we experienced seemed small, but added up, they led to nothing but aggravation. We were never treated as though we were guests, but as sources of irritation.

I followed up our experience with a letter of complaint to the Director of Marketing. He replied asking if he could speak to me about our experience. I responded by stating that short of receiving a refund on our room, anything we would need to discuss was outlined in my letter. I never heard back and never got that refund.

I am not the first in my family to have a negative experience at Turf Valley, but seeing as though it was only 5 minutes from my reception location, we booked our room out of convenience. In the end, it was a mistake and ended our evening on a very low note. I would recommend to anyone considering to stay at Turf Valley to look elsewhere. Read less
Services Used: Wedding Venue

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2700 Turf Valley Road, Ellicott City, MD 21042 See On Map
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