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Tuxedo Junction

Buffalo , NY
CONTACT US
CONTACT US

LOCATION

Buffalo, NY 14221 US (map)

PHONE

800-724-1800

WEBSITE

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Please let this vendor know that you found them on the WeddingWire Network.

ABOUT US

Bridesmaids’ dresses have met their match.
Celebrations are always better in color, and no matter what color life throws at you, Tuxedo Junction can match it! Register your wedding... Read more
Bridesmaids’ dresses have met their match.
Celebrations are always better in color, and no matter what color life throws at you, Tuxedo Junction can match it! Register your wedding from the comfort of your home at www.tuxedojunction.com choose styles and colors later.
Once registered, track your wedding online with our “My Wedding Planner” feature. In addition, we make it easy for you’re out of town attendants with our Formalwear Anywhere service.
Locations Nationwide. Read less
Dress & Attire

PHOTOS

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INFO FOR DRESS & ATTIRE

Who do you provide services for?
Father of the Bride, Father of the Groom, Groom, Groomsmen, Ring Bearers
Which of the following services do you provide??
Rentals, Sample Sales
Which of the following items do you offer?
Tuxedo Rentals, Tuxedos
What is your return policy?
Full Refund, Partial Refund

REVIEWS

3.2
out of 5.0
3.0/5.0
3.3/5.0
3.2/5.0
3.2/5.0
3.2/5.0
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Anonymous
Wedding:
[Private]
5.0/5.0
We recently went to the new Tuxedo Junction that just opened in Mccandless Crossing, PA and had a great expirience. We originally went to Men's Warehouse, but they were very rude and had a lot of additional hidden fees. Once we said we wanted to rent instead of buy, they didn't care about us at all. Tuxedo Junction gave us a lot of personal attention, amd really seemed to care about our wedding. We even got a hand written thank you card for going there. We had guys picking up their tuxes in 3 different locations around Pittsburgh (Mccandless, Cranberry, and Robinson) and everything went very smooth. We got a really good deal on a platinum tuxedo, after tax and everything it came out to around $110 a piece, and I (the groom) got a free rental! We came in a few days before the wedding to try everything on, and everything was perfect, except one guys tux was a little big because he lost 25 lbs since he got measured, but they had the right sizes in for him the very next day. The service was great, they adjusted one guys sleeves for us right in the store, just to make sure everything was perfect. I can't speak for the other locations, but I would highly recommend going to Tuxedo Junction if you live around Pittsburgh.
We recently went to the new Tuxedo Junction that just opened in Mccandless Crossing, PA and had a great expirience. We Read more...
We recently went to the new Tuxedo Junction that just opened in Mccandless Crossing, PA and had a great expirience. We originally went to Men's Warehouse, but they were very rude and had a lot of additional hidden fees. Once we said we wanted to rent instead of buy, they didn't care about us at all. Tuxedo Junction gave us a lot of personal attention, amd really seemed to care about our wedding. We even got a hand written thank you card for going there. We had guys picking up their tuxes in 3 different locations around Pittsburgh (Mccandless, Cranberry, and Robinson) and everything went very smooth. We got a really good deal on a platinum tuxedo, after tax and everything it came out to around $110 a piece, and I (the groom) got a free rental! We came in a few days before the wedding to try everything on, and everything was perfect, except one guys tux was a little big because he lost 25 lbs since he got measured, but they had the right sizes in for him the very next day. The service was great, they adjusted one guys sleeves for us right in the store, just to make sure everything was perfect. I can't speak for the other locations, but I would highly recommend going to Tuxedo Junction if you live around Pittsburgh. Read less
Services Used: Dress & Attire
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Anonymous
Wedding:
Recently Married
1.9/5.0
We used the store in New Hartford, NY. Although they have more flexibility with colors, we were pretty disappointed with the inconvenience we were placed in. Having a large bridal party of 8 guys, a groom and two fathers, majority of the measurements were wrong. It was very difficult for everyone as they traveled 30 min or more to the store three days in a row when we had preparation events leading to our wedding. When I called to try to work it out, I was basically told there was nothing tuxedo junction could do for us. Also, the girl who did our measurements was very difficult to understand and we needed to repeat ourselves several times. It was a bigger headache than ever anticipated and am so glad we won't be needing these services again
We used the store in New Hartford, NY. Although they have more flexibility with colors, we were pretty disappointed with Read more...
We used the store in New Hartford, NY. Although they have more flexibility with colors, we were pretty disappointed with the inconvenience we were placed in. Having a large bridal party of 8 guys, a groom and two fathers, majority of the measurements were wrong. It was very difficult for everyone as they traveled 30 min or more to the store three days in a row when we had preparation events leading to our wedding. When I called to try to work it out, I was basically told there was nothing tuxedo junction could do for us. Also, the girl who did our measurements was very difficult to understand and we needed to repeat ourselves several times. It was a bigger headache than ever anticipated and am so glad we won't be needing these services again Read less
Services Used: Dress & Attire
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Anonymous
Wedding:
Recently Married
0.5/5.0
The worst experience ever. All they care about is the money. First problem was the button fell off the coat when I put it on. Ok not bad pulled out the needle and thread a sewed it back on. Second problem The pants broke on the side where you can adjust the waist. This could not be fixed. So I had to wear a pair of suit pants with the Tuxedo that I rented. Thank goodness the tux was black and I had a black suit. Called the store and told them about it. It was to late to do anything that day everything had started. Returned the Tuxedo the next day. Ask if we could get a little compensation back because of the pants. I was not looking to get the whole tuxedo for free, but just for the pants. I was told that the only compensation that I would get is that I would not have to pay for damages. I was shock at the decision. I was told that everything was ok when it left the store. I had the pants on for maybe 20 minutes. It not like I had them on all day. They didn't care, it was a complete blow off. I would not take my business back there ever. This is the store in McCandless. Nobody should use this place. Quality of the clothes is a joke. Please think twice about using this place for a wedding, prom or any occasion. They do not stand behind their product, and really don't care as long as they get their money.
The worst experience ever. All they care about is the money. First problem was the button fell off the coat when I put it Read more...
The worst experience ever. All they care about is the money. First problem was the button fell off the coat when I put it on. Ok not bad pulled out the needle and thread a sewed it back on. Second problem The pants broke on the side where you can adjust the waist. This could not be fixed. So I had to wear a pair of suit pants with the Tuxedo that I rented. Thank goodness the tux was black and I had a black suit. Called the store and told them about it. It was to late to do anything that day everything had started. Returned the Tuxedo the next day. Ask if we could get a little compensation back because of the pants. I was not looking to get the whole tuxedo for free, but just for the pants. I was told that the only compensation that I would get is that I would not have to pay for damages. I was shock at the decision. I was told that everything was ok when it left the store. I had the pants on for maybe 20 minutes. It not like I had them on all day. They didn't care, it was a complete blow off. I would not take my business back there ever. This is the store in McCandless. Nobody should use this place. Quality of the clothes is a joke. Please think twice about using this place for a wedding, prom or any occasion. They do not stand behind their product, and really don't care as long as they get their money. Read less
Services Used: Dress & Attire
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Anonymous
Wedding:
Recently Married
0.7/5.0
Out of six suits we had four that had problems. In the end they refused to make anything right for us and blamed us for the problems. We had suits that were too tight, pants too tight, shirts too big, sleeves too short, wrinkles in pants and jackets, pants that were ripped and had someones matted hair in them that led us to believe that some of the suits may not have been cleaned prior to our rentals. The grooms father's suit was so tight that he opted to decline his and wear his own suit. When you are one day from your wedding the last thing you need to do is take time out of your busy schedule to run an suit back and wait for it to be fixed. I will NEVER recommend this place to anyone! I say RUN away fast!
Out of six suits we had four that had problems. In the end they refused to make anything right for us and blamed us for Read more...
Out of six suits we had four that had problems. In the end they refused to make anything right for us and blamed us for the problems. We had suits that were too tight, pants too tight, shirts too big, sleeves too short, wrinkles in pants and jackets, pants that were ripped and had someones matted hair in them that led us to believe that some of the suits may not have been cleaned prior to our rentals. The grooms father's suit was so tight that he opted to decline his and wear his own suit. When you are one day from your wedding the last thing you need to do is take time out of your busy schedule to run an suit back and wait for it to be fixed. I will NEVER recommend this place to anyone! I say RUN away fast! Read less
Services Used: Dress & Attire
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Kelly
Wedding:
5/21/2016
0.9/5.0
We went to Tuxedo Junction because it matched the colors for the bridesmaids. When we first got there for the initial sizing, the person us was unsure how to measure, added stuff up wrong, and that started the downward trend of our experience. I do give them that they are courteous and called me, twice (as no notes were written down after the first time I spoke to them), and went over everything. They were flexible with the fact that my father couldn't go to the initial fitting as he was 2 hours away from the store and couldn't get the day off work, they said he could come in as early as possible the day before the wedding and things should be ok. When the men went to pick up their tuxes, everything just went to hell. The grooms tuxedo was extremely poorly fitting, they had to get him a new jacket and adjust his pants as they were way too tight. The other guys tuxes fit better, but still had some issues that needed addressing. Then they got to the payment portion.... They tried charging every one of the men that got a tux between $10 and $20 more, depending on the guy. The groom was charged $10 extra because they stated he never paid for a pocket square. He didn't have his receipt on him, but I looked and confirmed that he did, in fact, pay for it. Two of the groomsmen were charged $17 dollars because the guy who did the original transaction screwed up on tax. The best man got charged $20 because the guy who did the original transaction screwed up on that somehow as well, but they weren't clear on what was messed up. They wouldn't budge on the price change, even though everyone (except the groom) had their original receipts. When the guys tried to discuss with the staff that it's not their fault the other person screwed up, so they shouldn't be penalized; They were basically told to pay or leave without their tuxes. I absolutely would not recommend this company, they are extremely unprofessional and rude.
We went to Tuxedo Junction because it matched the colors for the bridesmaids. When we first got there for the initial Read more...
We went to Tuxedo Junction because it matched the colors for the bridesmaids. When we first got there for the initial sizing, the person us was unsure how to measure, added stuff up wrong, and that started the downward trend of our experience. I do give them that they are courteous and called me, twice (as no notes were written down after the first time I spoke to them), and went over everything. They were flexible with the fact that my father couldn't go to the initial fitting as he was 2 hours away from the store and couldn't get the day off work, they said he could come in as early as possible the day before the wedding and things should be ok. When the men went to pick up their tuxes, everything just went to hell. The grooms tuxedo was extremely poorly fitting, they had to get him a new jacket and adjust his pants as they were way too tight. The other guys tuxes fit better, but still had some issues that needed addressing. Then they got to the payment portion.... They tried charging every one of the men that got a tux between $10 and $20 more, depending on the guy. The groom was charged $10 extra because they stated he never paid for a pocket square. He didn't have his receipt on him, but I looked and confirmed that he did, in fact, pay for it. Two of the groomsmen were charged $17 dollars because the guy who did the original transaction screwed up on tax. The best man got charged $20 because the guy who did the original transaction screwed up on that somehow as well, but they weren't clear on what was messed up. They wouldn't budge on the price change, even though everyone (except the groom) had their original receipts. When the guys tried to discuss with the staff that it's not their fault the other person screwed up, so they shouldn't be penalized; They were basically told to pay or leave without their tuxes. I absolutely would not recommend this company, they are extremely unprofessional and rude. Read less
Services Used: Dress & Attire
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Breanna
Wedding:
11/28/2015
1.0/5.0
Tuxedo junction is by far the worst place ever! As a bride you want things to go smooth which wasn't the case. They told my one ring bearer to go to burlington and buy a tux it would be cheaper then proceeded to tell my brother they aren't kid friendly. My other ring bearer had to go in 4 times before they could get the measurements correct for which we were told his tux would be free rental for the inconvenience the day of final fitting his shoes didn't fit and a snag in his pants and the District manager advised us the rental wouldn't be free and we were basically lieing that no one ever told us that. My groom went for his final fitting in which they hemmed one pant leg too short and jacket was a size too small. They were very unfriendly especially the manager. I asked for a corporate number I was told they don't have one. Overall experience was terrible I wouldn't recommend my worst enemy to go to these people!
Tuxedo junction is by far the worst place ever! As a bride you want things to go smooth which wasn't the case. They told Read more...
Tuxedo junction is by far the worst place ever! As a bride you want things to go smooth which wasn't the case. They told my one ring bearer to go to burlington and buy a tux it would be cheaper then proceeded to tell my brother they aren't kid friendly. My other ring bearer had to go in 4 times before they could get the measurements correct for which we were told his tux would be free rental for the inconvenience the day of final fitting his shoes didn't fit and a snag in his pants and the District manager advised us the rental wouldn't be free and we were basically lieing that no one ever told us that. My groom went for his final fitting in which they hemmed one pant leg too short and jacket was a size too small. They were very unfriendly especially the manager. I asked for a corporate number I was told they don't have one. Overall experience was terrible I wouldn't recommend my worst enemy to go to these people! Read less
Services Used: Dress & Attire
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Kristi
Wedding:
10/24/2015
0.7/5.0
We chose Tuxedo Junction because they have the same colors at Davids Bridal, where the bridesmaid dresses came from. Our wedding party also came from 5 states, so we thought a big company would be easy. Boy, were we wrong!! Tuxedo Junction got many pieces of our order wrong, and were extremely rude throughout the process. Here is a list of the issues: 2 groomsmen missing a vest & tie, 1 groomsman's shoe lace was literally cut in half & would not lace up, the best man's shirt had a huge stain right on the front, 3 groomsmen were sent to the wrong location to pick up their replacement pieces, and everyone was charged for shoes, regardless of whether they elected to rent shoes. This caused for major headaches for my husband and the men the day before the wedding. We called the local Tuxedo Junction the following Monday, 10/26, to verify that all items had been returned. A worker named Jessica informed us that all articles were in fact returned, and that we were all set. However, the ring bearer and one groomsman are now being told that their tuxedos were never returned, and that they are financially responsible!

Customer service rep Rich E. was incredibly rude to my mother multiple times during one phone call, and was cited saying "once they walk down the aisle in the correct attire, we do not care", when defending his terrible customer service. He will be getting a call tomorrow, as will his boss, Joe C.

After 1 of the groomsman (my brother) was missing his vest & tie, and was sent to the wrong location to pick up the replacements, he was furious. A group of young gentlemen walked into the store while he was exiting. He asked if they had paid any money yet, and when they responded that they had not, he kindly told them they should leave and head to Men's Wearhouse... And they did. I suggest that everyone on this site take my brother's advice, and avoid Tuxedo Junction! More appropriately, Tuxedo JUNKtion. Save yourself the frustration & rude treatment.
We chose Tuxedo Junction because they have the same colors at Davids Bridal, where the bridesmaid dresses came from. Our Read more...
We chose Tuxedo Junction because they have the same colors at Davids Bridal, where the bridesmaid dresses came from. Our wedding party also came from 5 states, so we thought a big company would be easy. Boy, were we wrong!! Tuxedo Junction got many pieces of our order wrong, and were extremely rude throughout the process. Here is a list of the issues: 2 groomsmen missing a vest & tie, 1 groomsman's shoe lace was literally cut in half & would not lace up, the best man's shirt had a huge stain right on the front, 3 groomsmen were sent to the wrong location to pick up their replacement pieces, and everyone was charged for shoes, regardless of whether they elected to rent shoes. This caused for major headaches for my husband and the men the day before the wedding. We called the local Tuxedo Junction the following Monday, 10/26, to verify that all items had been returned. A worker named Jessica informed us that all articles were in fact returned, and that we were all set. However, the ring bearer and one groomsman are now being told that their tuxedos were never returned, and that they are financially responsible!

Customer service rep Rich E. was incredibly rude to my mother multiple times during one phone call, and was cited saying "once they walk down the aisle in the correct attire, we do not care", when defending his terrible customer service. He will be getting a call tomorrow, as will his boss, Joe C.

After 1 of the groomsman (my brother) was missing his vest & tie, and was sent to the wrong location to pick up the replacements, he was furious. A group of young gentlemen walked into the store while he was exiting. He asked if they had paid any money yet, and when they responded that they had not, he kindly told them they should leave and head to Men's Wearhouse... And they did. I suggest that everyone on this site take my brother's advice, and avoid Tuxedo Junction! More appropriately, Tuxedo JUNKtion. Save yourself the frustration & rude treatment. Read less
Services Used: Dress & Attire
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Kimberly
Wedding:
10/3/2015
1.4/5.0
Like others have said, do NOT go with Tuxedo Junction. They practically messed something up on every single guys tux. They had several times where they had no idea who the groom even was! My husbands vest was too big and had black stains all over it. My FIL shoes were tight and ripped. The tuxedo coats were not measured properly (some people's were really short in the arms). And at the end of the night, my husband lost a button on his coat, which he took off maybe 3 times and it was sitting on a chair. The quality was extremely poor, especially considering they were very expensive Perry Ellis tuxedos.
I'm very dissatisfied with their service and the quality of their goods. I do NOT recommend choosing tuxedo junction for your wedding, unless you want nothing but headaches.
Like others have said, do NOT go with Tuxedo Junction. They practically messed something up on every single guys tux. They Read more...
Like others have said, do NOT go with Tuxedo Junction. They practically messed something up on every single guys tux. They had several times where they had no idea who the groom even was! My husbands vest was too big and had black stains all over it. My FIL shoes were tight and ripped. The tuxedo coats were not measured properly (some people's were really short in the arms). And at the end of the night, my husband lost a button on his coat, which he took off maybe 3 times and it was sitting on a chair. The quality was extremely poor, especially considering they were very expensive Perry Ellis tuxedos.
I'm very dissatisfied with their service and the quality of their goods. I do NOT recommend choosing tuxedo junction for your wedding, unless you want nothing but headaches. Read less
Services Used: Dress & Attire
Default vendor profile pic
Nicole
Wedding:
9/26/2015
1.0/5.0
Do not go to tuxedo junction!!! We chose them because they are a popular name for weddings but biggest mistake ever. First they charged us for things we weren't told we would be charged for and were forced to pay because we had to obviously get the items. The measurements for one of our groomsmen was so off he wears a medium and they ordered a 3x!! And his shirt was wrong so many times that the store was forced to deliver the shirt to his home THE DAY OF! The groom had a hole in his crotch the entire night. The pants weren't even stitched!! The brides father had a hole in his pocket, and pants were hemmed very badley. THEN we rush to the store because we have a paper stating to be there by 6 and they have closed at 4. It was the worst experience we have had. If you want good service and your items right, go elsewhere.
Do not go to tuxedo junction!!! We chose them because they are a popular name for weddings but biggest mistake ever. First Read more...
Do not go to tuxedo junction!!! We chose them because they are a popular name for weddings but biggest mistake ever. First they charged us for things we weren't told we would be charged for and were forced to pay because we had to obviously get the items. The measurements for one of our groomsmen was so off he wears a medium and they ordered a 3x!! And his shirt was wrong so many times that the store was forced to deliver the shirt to his home THE DAY OF! The groom had a hole in his crotch the entire night. The pants weren't even stitched!! The brides father had a hole in his pocket, and pants were hemmed very badley. THEN we rush to the store because we have a paper stating to be there by 6 and they have closed at 4. It was the worst experience we have had. If you want good service and your items right, go elsewhere. Read less
Services Used: Dress & Attire
Tuxedo Junction responded with the following comments:

I would love to talk with you personally. Could you please contact me at nancymac@tuxedojunction.com or 1-800-724-1800? Nancy MacDonald
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Anonymous
Wedding:
Recently Married
5.0/5.0
We met Tuxedo Jxn at a wedding show. Everyone was pleasant. The selection process was easy and everything came as expected.
We met Tuxedo Jxn at a wedding show. Everyone was pleasant. The selection process was easy and everything came as Read more...
We met Tuxedo Jxn at a wedding show. Everyone was pleasant. The selection process was easy and everything came as expected. Read less
Services Used: Dress & Attire

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Buffalo, NY 14221 See On Map
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