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Tuxedo Junction

Buffalo , NY
CONTACT US
CONTACT US

LOCATION

Buffalo, NY 14221 US (map)

PHONE

800-724-1800

WEBSITE

View website
Please let this vendor know that you found them on the WeddingWire Network.

ABOUT US

Bridesmaids’ dresses have met their match.
Celebrations are always better in color, and no matter what color life throws at you, Tuxedo Junction can match it! Register your wedding... Read more
Bridesmaids’ dresses have met their match.
Celebrations are always better in color, and no matter what color life throws at you, Tuxedo Junction can match it! Register your wedding from the comfort of your home at www.tuxedojunction.com choose styles and colors later.
Once registered, track your wedding online with our “My Wedding Planner” feature. In addition, we make it easy for you’re out of town attendants with our Formalwear Anywhere service.
Locations Nationwide. Read less
Dress & Attire

PHOTOS

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INFO FOR DRESS & ATTIRE

Who do you provide services for?
Father of the Bride, Father of the Groom, Groom, Groomsmen, Ring Bearers

REVIEWS

3.5
out of 5.0
3.3/5.0
3.6/5.0
3.5/5.0
3.6/5.0
3.5/5.0
Sort by
Default vendor profile pic
Anonymous
Wedding:
[Private]
4.7/5.0
Using them for tux rentals! Had a great deal at a bridal expo and had to book it right away! Very accommodating!
Using them for tux rentals! Had a great deal at a bridal expo and had to book it right away! Very accommodating!
Using them for tux rentals! Had a great deal at a bridal expo and had to book it right away! Very accommodating! Read less
Services Used: Dress & Attire
Default vendor profile pic
Anonymous
Wedding:
Recently Married
1.8/5.0
We were treated very badly from the start. Every appointment we had with them was filled with rude sales clerks who did not care what we wanted and would not be up front about any of the costs. They even refused to answer our questions. They lost the best man's pants and the father of the brides shoes! The grooms pants were a size too large and the button on the jacket popped off 10 minutes before the ceremony! When we contacted the company the dismissed our concerns and said there was nothing they could do to help us. Being the only place to rent from around here they seemed not to care what they did to us or our wedding as we had no other choice but to rent from them.
We were treated very badly from the start. Every appointment we had with them was filled with rude sales clerks who did Read more...
We were treated very badly from the start. Every appointment we had with them was filled with rude sales clerks who did not care what we wanted and would not be up front about any of the costs. They even refused to answer our questions. They lost the best man's pants and the father of the brides shoes! The grooms pants were a size too large and the button on the jacket popped off 10 minutes before the ceremony! When we contacted the company the dismissed our concerns and said there was nothing they could do to help us. Being the only place to rent from around here they seemed not to care what they did to us or our wedding as we had no other choice but to rent from them. Read less
Services Used: Dress & Attire
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Anonymous
Wedding:
Recently Married
4.7/5.0
With a wedding party that was spread across two states Tuxedo Junction made it easy to get everyone measured and tuxedos delivered. We had two people that were not able to make it to a Tuxedo Junction but we were able to call the measurements in. Then when it came time to pick everything up it was a breeze.
With a wedding party that was spread across two states Tuxedo Junction made it easy to get everyone measured and tuxedos Read more...
With a wedding party that was spread across two states Tuxedo Junction made it easy to get everyone measured and tuxedos delivered. We had two people that were not able to make it to a Tuxedo Junction but we were able to call the measurements in. Then when it came time to pick everything up it was a breeze. Read less
Services Used: Dress & Attire
Default vendor profile pic
Anonymous
Wedding:
Recently Married
1.6/5.0
Never never go to this vendor at the walden galleria. Only some of the staff are professional but the problems we have encountered was just to much unneeded stress required for the bride and groom. When we went in the beginning of Aug- by fiancee pick out his tux to purchase. He got fitted and was told that the suit would be available in 1 week. We paid the deposit.

We live about 1 hour away from the mall. So we went back 2 weeks later to get suits for the father in laws and thought we would be able to pick up the grooms tux. At that point the staff said that only the vest came in and was available. the Pant and jacket was coming in shortly.

Now 2 weeks before the wedding we just went back to pick up all the suits and poof somehow the tux my fiancee had picked was never available. So basically 2 weeks before our wedding we are suppose to run around for a tux.

There was no apologies, or any attempt to rectify the situation.
Basically, was told sorry not available. They did not even said that they would return the deposit. So basically we paid for something we would never going to get.

NEVER NEVER go here unless you are looking for some unwanted stress!!
rather paid more money and have better service less stress.
Never never go to this vendor at the walden galleria. Only some of the staff are professional but the problems we have Read more...
Never never go to this vendor at the walden galleria. Only some of the staff are professional but the problems we have encountered was just to much unneeded stress required for the bride and groom. When we went in the beginning of Aug- by fiancee pick out his tux to purchase. He got fitted and was told that the suit would be available in 1 week. We paid the deposit.

We live about 1 hour away from the mall. So we went back 2 weeks later to get suits for the father in laws and thought we would be able to pick up the grooms tux. At that point the staff said that only the vest came in and was available. the Pant and jacket was coming in shortly.

Now 2 weeks before the wedding we just went back to pick up all the suits and poof somehow the tux my fiancee had picked was never available. So basically 2 weeks before our wedding we are suppose to run around for a tux.

There was no apologies, or any attempt to rectify the situation.
Basically, was told sorry not available. They did not even said that they would return the deposit. So basically we paid for something we would never going to get.

NEVER NEVER go here unless you are looking for some unwanted stress!!
rather paid more money and have better service less stress. Read less
Services Used: Dress & Attire
Tuxedo Junction responded with the following comments:

I would love to talk with you about your wedding. Please call me directly at 1-800-724-1800, Rich, Customer Service Manager
Default vendor profile pic
Anonymous
Wedding:
Recently Married
2.7/5.0
The Southgate Plaza location in West Seneca was an absolute nightmare. We had a woman who would not listen to my wants/needs whatsoever! She literally TOLD ME what I was going to where at my wedding (Ivory vest, ivory tie and white shirt? For real?). I was outraged, but the price was right.

So I transferred everything over to the Walden Galleria location and it went much, much smoother. From their end, everything was top notch.

BUT, because of the chaos at Southgate, the woman I originally dealt with never listened to me about where I needed my groomsmen to pick up their suits. SO, I had two out-of-town friends go to Tux Junction locations in their area, only to be told that they had to get to the Southgate location in West Seneca. I explicitly requested this not to be the case when I first set everything up with the woman at Southgate.

Tuxedo Junction is a fine option. The price is right. But avoid the Southgate location at all costs.
The Southgate Plaza location in West Seneca was an absolute nightmare. We had a woman who would not listen to my Read more...
The Southgate Plaza location in West Seneca was an absolute nightmare. We had a woman who would not listen to my wants/needs whatsoever! She literally TOLD ME what I was going to where at my wedding (Ivory vest, ivory tie and white shirt? For real?). I was outraged, but the price was right.

So I transferred everything over to the Walden Galleria location and it went much, much smoother. From their end, everything was top notch.

BUT, because of the chaos at Southgate, the woman I originally dealt with never listened to me about where I needed my groomsmen to pick up their suits. SO, I had two out-of-town friends go to Tux Junction locations in their area, only to be told that they had to get to the Southgate location in West Seneca. I explicitly requested this not to be the case when I first set everything up with the woman at Southgate.

Tuxedo Junction is a fine option. The price is right. But avoid the Southgate location at all costs. Read less
Services Used: Dress & Attire
Default vendor profile pic
Anonymous
Wedding:
Recently Married
1.2/5.0
Tuxedo Junction ruined my wedding photos. I was originally warned about using Tuxedo Junction when I was planning my wedding and I wish I would have listened.
The problems started from day one when me and my husband went into the store to pick out which fTuxedo we wanted. The staff member who worked with us knew one of our bridesmaid and felt a little too comfortable with us, so comfortable that she mailed a letter to our house asking for an invite to our wedding! My husband and I don't even know the individual and that was horribly unprofessional.
Then when we went to pick the Tuxedos on the Thursday before our wedding none of the tuxedos fit. My husband has too tight of pants and they were too long and too big of a jacket, one groomsman has too big pants and too tight of a jacket, one groomsman had too tight of a jacket, one groomsman had too tight pants and too big of jacket. So the bridal party went back on friday like they were told to pick up the "new" pieces and they were all wrong again.
I don't have a single nice picture of my bridal party or the grooms because none of the tuxedos fit. the worst one is that my husband's pants were too short and in pictures of us walking out of the church can't be printed full length because his leg and showing and his pants are bunching.
I will never recommend tuxedo junction to a single person.
Tuxedo Junction ruined my wedding photos. I was originally warned about using Tuxedo Junction when I was planning my Read more...
Tuxedo Junction ruined my wedding photos. I was originally warned about using Tuxedo Junction when I was planning my wedding and I wish I would have listened.
The problems started from day one when me and my husband went into the store to pick out which fTuxedo we wanted. The staff member who worked with us knew one of our bridesmaid and felt a little too comfortable with us, so comfortable that she mailed a letter to our house asking for an invite to our wedding! My husband and I don't even know the individual and that was horribly unprofessional.
Then when we went to pick the Tuxedos on the Thursday before our wedding none of the tuxedos fit. My husband has too tight of pants and they were too long and too big of a jacket, one groomsman has too big pants and too tight of a jacket, one groomsman had too tight of a jacket, one groomsman had too tight pants and too big of jacket. So the bridal party went back on friday like they were told to pick up the "new" pieces and they were all wrong again.
I don't have a single nice picture of my bridal party or the grooms because none of the tuxedos fit. the worst one is that my husband's pants were too short and in pictures of us walking out of the church can't be printed full length because his leg and showing and his pants are bunching.
I will never recommend tuxedo junction to a single person. Read less
Services Used: Dress & Attire
Default vendor profile pic
Anonymous
Wedding:
Recently Married
5.0/5.0
After having a terrible experience with the Manager of the Walden Galleria Mall location, I was extremely impressed with the staff (Yvonne) and Manager (Matthew). They were both extremely accommodating and helpful and made every step of this process easy and fun. They even remember us from visit to visit or when we call with a question. This location is hands- down the best in the area and I wouldnt trust my guys going and getting fitted anywhere else.
After having a terrible experience with the Manager of the Walden Galleria Mall location, I was extremely impressed with Read more...
After having a terrible experience with the Manager of the Walden Galleria Mall location, I was extremely impressed with the staff (Yvonne) and Manager (Matthew). They were both extremely accommodating and helpful and made every step of this process easy and fun. They even remember us from visit to visit or when we call with a question. This location is hands- down the best in the area and I wouldnt trust my guys going and getting fitted anywhere else. Read less
Services Used: Dress & Attire
Default vendor profile pic
Kayla
Wedding:
9/13/2014
1.1/5.0
I will never, ever use Tuxedo Junction for any purpose. We went to the store in Cranberry Township, PA.

First of all, we were told the suits were in for our wedding so myself, my husband (then fiancé) and his groomsmen went to try them on.

The vests and pants were champagne in color and were supposed to be exactly the same color and to also match the jacket. Half of the vests were the wrong color and were shades different from the pants.

And the girls working were so mad that I refused to take them that way! They tried to tell me that it was just looking that way under their poor lighting. No, half of them matched and half of them were totally the wrong color. It had nothing to do with the lighting!

And their measurements were horrible. My husband wears a 33-34 inch pant. They ordered him a 39! And his jacket was so ridiculously big that I laughed when they made him try it on. For my father in law, who usually wears a size medium shirt, they ordered a 2x. Are you kidding me? And when he asked why it was huge, they said because he has long arms it had to be that baggy. Once again, no.

Also, they complained about me to my own mother after she showed them that my dad's vest was the wrong color too.

The girls working also complained and whined when I asked them to steam the suits, saying that "they will wrinkle again immediately as soon as you put them back in the bag." Oh, I'm sorry for asking you to do your job.

Lastly, when our best man went to the store during regular hours to return the suits, there was a sign on the door that said "gone - be right back!" And he had to wait 30 minutes for someone to come back. Are you kidding me? Worst experience.
I will never, ever use Tuxedo Junction for any purpose. We went to the store in Cranberry Township, PA.

First of Read more...
I will never, ever use Tuxedo Junction for any purpose. We went to the store in Cranberry Township, PA.

First of all, we were told the suits were in for our wedding so myself, my husband (then fiancé) and his groomsmen went to try them on.

The vests and pants were champagne in color and were supposed to be exactly the same color and to also match the jacket. Half of the vests were the wrong color and were shades different from the pants.

And the girls working were so mad that I refused to take them that way! They tried to tell me that it was just looking that way under their poor lighting. No, half of them matched and half of them were totally the wrong color. It had nothing to do with the lighting!

And their measurements were horrible. My husband wears a 33-34 inch pant. They ordered him a 39! And his jacket was so ridiculously big that I laughed when they made him try it on. For my father in law, who usually wears a size medium shirt, they ordered a 2x. Are you kidding me? And when he asked why it was huge, they said because he has long arms it had to be that baggy. Once again, no.

Also, they complained about me to my own mother after she showed them that my dad's vest was the wrong color too.

The girls working also complained and whined when I asked them to steam the suits, saying that "they will wrinkle again immediately as soon as you put them back in the bag." Oh, I'm sorry for asking you to do your job.

Lastly, when our best man went to the store during regular hours to return the suits, there was a sign on the door that said "gone - be right back!" And he had to wait 30 minutes for someone to come back. Are you kidding me? Worst experience. Read less
Services Used: Dress & Attire
Tuxedo Junction responded with the following comments:

I am disappointed in ourselves for not giving you the correct service. Please feel free to contact me directly so we can make it right. Rich, Customer Service Manager 1-800-724-1800
Default vendor profile pic
Anonymous
Wedding:
Recently Married
2.6/5.0
I was very disappointed with my service throughout the whole wedding process. First, they didn't have a suit that I liked, had only black/white suspenders, had to buy my own ties, and had issues with getting tuxes or tuxes not fitting. They actually took 2 shirts and sewed them together so one of my groomsmen had a seam across his stomach. I also felt like every time I went in the store the employees didn't seem to know what they were doing and gave inaccurate info.
I was very disappointed with my service throughout the whole wedding process. First, they didn't have a suit that I liked, Read more...
I was very disappointed with my service throughout the whole wedding process. First, they didn't have a suit that I liked, had only black/white suspenders, had to buy my own ties, and had issues with getting tuxes or tuxes not fitting. They actually took 2 shirts and sewed them together so one of my groomsmen had a seam across his stomach. I also felt like every time I went in the store the employees didn't seem to know what they were doing and gave inaccurate info. Read less
Services Used: Dress & Attire
Default vendor profile pic
Monica
Wedding:
8/9/2014
4.4/5.0
We worked with Tuxedo Junction in North Canton, Ohio for all of our tuxedos for our wedding. We loved the selections available and got a great deal through one of their promotions. We did feel like they were a bit pushy in selecting the tux accessories, but overall had a good experience and in the end the guys all looked amazing! Thanks for everything!
We worked with Tuxedo Junction in North Canton, Ohio for all of our tuxedos for our wedding. We loved the selections Read more...
We worked with Tuxedo Junction in North Canton, Ohio for all of our tuxedos for our wedding. We loved the selections available and got a great deal through one of their promotions. We did feel like they were a bit pushy in selecting the tux accessories, but overall had a good experience and in the end the guys all looked amazing! Thanks for everything! Read less
Services Used: Dress & Attire

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Buffalo, NY 14221 See On Map
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