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Tuxedo Junction

Victor , NY

LOCATION

Victor, NY US

WEBSITE

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Dress & Attire

REVIEWS

2.4
out of 5.0
2.2/5.0
2.6/5.0
2.4/5.0
2.4/5.0
2.1/5.0
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Seth
Wedding:
5/23/2015
0.2/5.0
They say every wedding has to have something go wrong, no matter how small.

Tuxedo Junction went wrong for our wedding and it was far from small.

The men in our wedding party consisted of the groom, 5 groomsmen, a ringbearer, father of the bride, father of the groom and one grandparent: a total of 10 rentals. Tuxedo Junction managed to screw up 8 of those 10 rentals and two members of the wedding party had to return to the stores on the DAY OF THE WEDDING to have their clothes exchanged or fixed.

We were measured 6 months in advance and they still lost measurements for half of the wedding party. We were told to come in and pick up our tuxedos Wednesday. None were ready on Wednesday; on Thursday only 6 were ready. The wedding was Saturday.

They lost the measurements for the groom 3 days before the wedding. For the groomsmen, they had 2 wrong pants sizes, 1 wrong color tie, the buttons came off 2 coats, and no tie was included in another suit. The father of the groom had the wrong jacket size and the buttons came off of the jacket.

This was without a doubt the most sloppy and terrible service I have ever received for any service. If given the choice between using this service and wearing a garbage bag, I'd head over to WalMart. If someone handed me a thrift store suit and offered Tuxedo Junction as an alternative, I would jump straight for the Salvation Army.

I will never recommend them to anyone for a wedding, funeral, prom or party.
They say every wedding has to have something go wrong, no matter how small.

Tuxedo Junction went wrong for our Read more...
They say every wedding has to have something go wrong, no matter how small.

Tuxedo Junction went wrong for our wedding and it was far from small.

The men in our wedding party consisted of the groom, 5 groomsmen, a ringbearer, father of the bride, father of the groom and one grandparent: a total of 10 rentals. Tuxedo Junction managed to screw up 8 of those 10 rentals and two members of the wedding party had to return to the stores on the DAY OF THE WEDDING to have their clothes exchanged or fixed.

We were measured 6 months in advance and they still lost measurements for half of the wedding party. We were told to come in and pick up our tuxedos Wednesday. None were ready on Wednesday; on Thursday only 6 were ready. The wedding was Saturday.

They lost the measurements for the groom 3 days before the wedding. For the groomsmen, they had 2 wrong pants sizes, 1 wrong color tie, the buttons came off 2 coats, and no tie was included in another suit. The father of the groom had the wrong jacket size and the buttons came off of the jacket.

This was without a doubt the most sloppy and terrible service I have ever received for any service. If given the choice between using this service and wearing a garbage bag, I'd head over to WalMart. If someone handed me a thrift store suit and offered Tuxedo Junction as an alternative, I would jump straight for the Salvation Army.

I will never recommend them to anyone for a wedding, funeral, prom or party. Read less
Services Used: Dress & Attire
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Anonymous
Wedding:
1+ year ago
2.6/5.0
We were not impressed with our experience at Tuxedo Junction. To begin with they told my husband and his groomsmen their tuxes were ready to be picked up, but two tuxes were not there including my husband's (the groom)! My husband had to go back the next day and the tux didn't fit at all. He then had to go back again (a third time). When he got home we discovered they had given him a white vest and tie with an ivory shirt. He then had to go back a fourth time to actually get everything right. Four trips to Tuxedo Junction the week of our wedding was a little too much. Something else I thought was strange was that one of the groomsmen wasn't given a real vest. It kind of went around his neck like a ribbon and had no back to it. They said it was because of his size. He is on the bigger side, but not anywhere near being big enough that I would guess he wouldn't be able to fit into a real vest. Also, my father was given a tux with a jacket that had one sleeve that was longer than the other. He also mentioned having to wait a very long time in the store before he was helped.
We were not impressed with our experience at Tuxedo Junction. To begin with they told my husband and his groomsmen their Read more...
We were not impressed with our experience at Tuxedo Junction. To begin with they told my husband and his groomsmen their tuxes were ready to be picked up, but two tuxes were not there including my husband's (the groom)! My husband had to go back the next day and the tux didn't fit at all. He then had to go back again (a third time). When he got home we discovered they had given him a white vest and tie with an ivory shirt. He then had to go back a fourth time to actually get everything right. Four trips to Tuxedo Junction the week of our wedding was a little too much. Something else I thought was strange was that one of the groomsmen wasn't given a real vest. It kind of went around his neck like a ribbon and had no back to it. They said it was because of his size. He is on the bigger side, but not anywhere near being big enough that I would guess he wouldn't be able to fit into a real vest. Also, my father was given a tux with a jacket that had one sleeve that was longer than the other. He also mentioned having to wait a very long time in the store before he was helped. Read less
Services Used: Dress & Attire
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Anonymous
Wedding:
2+ years ago
2.6/5.0
They quoted us a wrong price and told us the right price after we told our wedding party the price. They ordered one of the tuxes with a 2XL vest and jacket but a XL shirt so the guy had to go back and was late for our rehearsal because of it.
They quoted us a wrong price and told us the right price after we told our wedding party the price. They ordered one of Read more...
They quoted us a wrong price and told us the right price after we told our wedding party the price. They ordered one of the tuxes with a 2XL vest and jacket but a XL shirt so the guy had to go back and was late for our rehearsal because of it. Read less
Services Used: Dress & Attire
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Kerstin
Wedding:
7/3/2009
4.0/5.0
There really is no substitute for a custom tuxedo, but on a budget, Tuxedo Junction did a nice job. Their styles are sort of limited, but we were able to find something that looked very handsome on our big day.
There really is no substitute for a custom tuxedo, but on a budget, Tuxedo Junction did a nice job. Their styles are sort Read more...
There really is no substitute for a custom tuxedo, but on a budget, Tuxedo Junction did a nice job. Their styles are sort of limited, but we were able to find something that looked very handsome on our big day. Read less
Services Used: Dress & Attire
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