Nophoto-130
(5)

Twigs Floral & Gifts

Mansfield , TX

LOCATION

Mansfield, TX US 76063

PHONE

817-477-0230
Please let this vendor know that you found them on the WeddingWire Network.
Flowers

REVIEWS

3.9
out of 5.0
4.0/5.0
3.8/5.0
3.9/5.0
4.0/5.0
4.0/5.0
Sort by
Default-vendor-profile-pic
Corine
Wedding:
4/19/2014
4.8/5.0
Twigs Floral was one of my venue's preferred vendors and rightfully so. Their flowers were so gorgeous we got complements all night long! I planned my wedding long distance and they were more than willing to communicate via email to make it easier for me. There were a few times when they didn't notice an email or a comment in an email, but in the end I couldn't be happier with their work. Everything from the bouquets to the isle arrangements, to the table arrangements were exactly what we had discussed and more! I would enthusiastically recommend Twigs Floral to anyone in need of a florist.
Services Used: Flowers
Default-vendor-profile-pic
Private User
Wedding:
9/28/2013
4.9/5.0
Twigs Floral vastly exceeded my expectations. I hired them to do the bouquets and boutonnieres for my wedding. I brought pictures to them showing what I liked, and some descriptions of how I wanted my bouquet and my bridesmaids’ bouquets to be and they completely nailed it. I said I wanted my flowers to feel wild and un-structured. I cared more about color and texture than any particular type of flower. They gave me exactly the feeling I wanted with absolutely beautiful composition. My bridesmaids’ bouquets had basil in them, so they smelled amazing. My bouquet had swoops of yellow berries, antique hydrangeas (beautiful), moss balls, basil, thistle, succulents and more. It was really interesting and beautiful. The structure was amazing too. Lots of people remarked on how unique our flowers were. Plus, their customer service was awesome. They took pictures of my color scheme when I came in to meet with them. I brought them ribbon to tie around the bridesmaids’ bouquets, and I’m pretty sure they matched what I brought them in a larger size for my bouquet. They were very responsive via phone and email. They were willing to work with me about the cost. At first, I was really worried that they would make small bouquets because they had brought the price down, but that was certainly not true, even at a discount I would not have wanted them any larger. Randy especially was very supportive and kind in all our interactions with him. I could not be happier with our flowers and recommend them very highly.
Services Used: Flowers
Default-vendor-profile-pic
Alex
Wedding:
6/8/2013
5.0/5.0
Tisa was great! She knew exactly what I wanted in my flowers. We got lipstick red peonies for my bouquet, the cake and table center pieces. Not to mention the black cala and green berries she made for my husband's boutonniere. So easy to reach with questions, the shop is super cute and smells heavenly! They were on time to the venue as well. The ONLY negative is that my wedding was surprise...meaning that it was an engagement party and we surprised our guests with a wedding ceremony (so exciting) but I guess the secret information was not passed down to the delivery woman because when she arrived, she started asking people where she needed to set the flowers down for the "Rincones Wedding". I wish the information was passed along, but thank goodness no one caught on!
Services Used: Flowers
Default-vendor-profile-pic
Carlynroser
Wedding:
10/14/2011
5.0/5.0
Our flowers and table settings turned out absolutely fabulous! They were delivered on time and we didn't have any problems with anything. We owe Twigs many thank yous for making our wedding ceremony and reception beautiful!
Services Used: Flowers
Default-vendor-profile-pic
Rainbow_Sprinkles
Wedding:
10/16/2010
0.0/5.0
Twigs did not deliver my wedding flowers on my wedding day. A few months before the wedding I went to Twigs, ordered the flowers I wanted and paid for them in full. I was given a contract and receipt (yes, I still have both). The week before the wedding I called to confirm my order and delivery location and even what hour the venue could expect the delivery.

But guess what? They never came. My venue coordinator called several times (this was a Saturday for the record). Several messages were left. No return phone call, no flowers. They just never showed up. Period.

Both my mother-in-law and my mother called while I was on my honeymoon. However, Twigs never made any attempt to contact me personally, not even an apology on my voicemail. My mother-in-law and mother were both given different stories when they called.

When I went to Twigs to get my refund, I was told that the designer who took my order left and deleted all of the orders. I was told that she left in July...but when I called EIGHT DAYS before the wedding...they had all my information. Amazingly, as I'm being told they have "no record of my order or purchase" I'm being handed a check for the exact amount of my order, down to the penny. Nobody knew what that amount was but me...and of course Twigs...even though, "all of my order record was deleted."

So, that's my story. I have honestly never given a bad review of a business before. If this had just been any old delivery on any day I would let it go, but I feel like this is just crazy. When a business is handling events like weddings, there should be a way to get in touch with someone...even on a Saturday. *gasp*

I will never use them again, and I will never recommend them to anyone.

Hope this saves some bride a headache on her wedding day.
Services Used: Flowers
Thanks for visiting the vendor listing for Twigs Floral & Gifts
Please let this vendor know that you found them on the WeddingWire Network.
Ww_logo