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Under the Tower Productions

Fort Worth , TX

LOCATION

2630 Roberts cut off rd
Fort Worth, TX 76114 US

PHONE

817-626-3396

WEBSITE

View website
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Videography

REVIEWS

3.5
out of 5.0
3.5/5.0
3.5/5.0
3.0/5.0
4.5/5.0
3.0/5.0
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Private User
Wedding:
7/13/2013
5.0/5.0
They went over and beyond expectations. Wonderful to work with. They went out of their way to help us. Awesome
They went over and beyond expectations. Wonderful to work with. They went out of their way to help us. Awesome
They went over and beyond expectations. Wonderful to work with. They went out of their way to help us. Awesome Read less
Services Used: Videography
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C
Wedding:
5/17/2008
2.0/5.0
My husband and I searched for a reasonably prices videographer in the DFW area. I found Under the Tower Productions located in west Fort Worth and was pleased with the husband and wife team. We paid in full at the time the contract was signed to film our wedding ceremony. Logan and his other videographer were on time they day of the wedding and I have no complaints about their service on the wedding day.

We received our DVD's earlier than anticipated and I was pleased. When we watched the DVD, we realized that they filmed our wedding program out of order at the end. of the video We did not request they film the program as a portion of our video, but since they did, we requested Logan correct the error. Logan handled this request unprofessionally and was unwilling to admit his company made a mistake. Furthermore, he was rude and treated us disrespectfully – very different than when we initially met with him and signed the contract. He refused to correct the error without charge, and stated if he did fix it we would have to wait at least 6 months until he wasn't busy.

I had recommended Under the Tower's services to a friend prior to our post wedding disappointment with this company. I would not recommend this company to anyone based upon our post wedding business interactions.
My husband and I searched for a reasonably prices videographer in the DFW area. I found Under the Tower Productions Read more...
My husband and I searched for a reasonably prices videographer in the DFW area. I found Under the Tower Productions located in west Fort Worth and was pleased with the husband and wife team. We paid in full at the time the contract was signed to film our wedding ceremony. Logan and his other videographer were on time they day of the wedding and I have no complaints about their service on the wedding day.

We received our DVD's earlier than anticipated and I was pleased. When we watched the DVD, we realized that they filmed our wedding program out of order at the end. of the video We did not request they film the program as a portion of our video, but since they did, we requested Logan correct the error. Logan handled this request unprofessionally and was unwilling to admit his company made a mistake. Furthermore, he was rude and treated us disrespectfully – very different than when we initially met with him and signed the contract. He refused to correct the error without charge, and stated if he did fix it we would have to wait at least 6 months until he wasn't busy.

I had recommended Under the Tower's services to a friend prior to our post wedding disappointment with this company. I would not recommend this company to anyone based upon our post wedding business interactions. Read less
Services Used: Videography
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