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(6)

Unique Lady

Oak Park , MI

LOCATION

13645 W 9 Mile Rd
Oak Park, MI US

PHONE

248-548-1118
Please let this vendor know that you found them on the WeddingWire Network.
Dress & Attire

REVIEWS

3.8
out of 5.0
3.8/5.0
3.8/5.0
3.3/5.0
4.3/5.0
4.1/5.0
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Jen
Wedding:
7/12/2014
2.1/5.0
We visited the store over Christmas break. They were helpful and they had a ton of bridesmaid dresses. We ordered three of my five dresses that day. One of my girls lived in Texas. She had to get measured in Texas and send her measurements in. She did this and sent them an email with her credit card info. They asked her to send a confirmation email with an exact phrase that allowed them to charge the card. She did this. Fast forward to June. She was visiting and called to schedule a fitting with them. They set her up with a fitting, but when she got there they had not ordered her dress. Thank god the sample dress was the same color. They then tried to sell her the sample, which had been in the store since at least Jan., for the full price. They then blamed my girl for not getting her dress ordered even after, they pulled up the chain of emails. They said that because they had never charged her card, it was not their fault even though she followed all their steps. They eventually gave her $20 off her $200 dress. Big discount, not.
I went back in to pick out jewelry for the girls and it came up with one of the staff, what happened and she didn't apologize either.
My girls said that for fittings, the staff was nice, but they had to wait forever to get helped. A couple of them stood there for ten-fifteen minutes in their dress waiting for someone to come help them.
The only reason everything turned out OK for my wedding with unique lady is because I happened to choose the same color as the sample and my bridesmaid was small enough to fit in it. Otherwise I would have been short one dress, three weeks before my wedding.
We visited the store over Christmas break. They were helpful and they had a ton of bridesmaid dresses. We ordered three of Read more...
We visited the store over Christmas break. They were helpful and they had a ton of bridesmaid dresses. We ordered three of my five dresses that day. One of my girls lived in Texas. She had to get measured in Texas and send her measurements in. She did this and sent them an email with her credit card info. They asked her to send a confirmation email with an exact phrase that allowed them to charge the card. She did this. Fast forward to June. She was visiting and called to schedule a fitting with them. They set her up with a fitting, but when she got there they had not ordered her dress. Thank god the sample dress was the same color. They then tried to sell her the sample, which had been in the store since at least Jan., for the full price. They then blamed my girl for not getting her dress ordered even after, they pulled up the chain of emails. They said that because they had never charged her card, it was not their fault even though she followed all their steps. They eventually gave her $20 off her $200 dress. Big discount, not.
I went back in to pick out jewelry for the girls and it came up with one of the staff, what happened and she didn't apologize either.
My girls said that for fittings, the staff was nice, but they had to wait forever to get helped. A couple of them stood there for ten-fifteen minutes in their dress waiting for someone to come help them.
The only reason everything turned out OK for my wedding with unique lady is because I happened to choose the same color as the sample and my bridesmaid was small enough to fit in it. Otherwise I would have been short one dress, three weeks before my wedding. Read less
Services Used: Dress & Attire
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Jennifer
Wedding:
9/1/2012
4.5/5.0
I ordered my bridesmaids dresses from this venue and was very impressed at how speedy they were with alterations. All of my 7 bridesmaids except for 1 lived out if state. The first time they tried on their dresses was 2 days before the wedding. The girls came in Thursday between 10AM-12PM... All 7 were ready for pick-up by 6PM. And did I mention alterations were free of charge, plus you receive free jewelry if you have more than 5 bridesmaids! The only downfall I experienced was how they handled credit card payments with patrons from out of town. You had to email an authorization and wait for them to call you back (which sometimes took 5+ days, especially during prom season). But other than that-- great experience!! Donna and Renee are awesome!! I highly recommend this vendor.
I ordered my bridesmaids dresses from this venue and was very impressed at how speedy they were with alterations. All of Read more...
I ordered my bridesmaids dresses from this venue and was very impressed at how speedy they were with alterations. All of my 7 bridesmaids except for 1 lived out if state. The first time they tried on their dresses was 2 days before the wedding. The girls came in Thursday between 10AM-12PM... All 7 were ready for pick-up by 6PM. And did I mention alterations were free of charge, plus you receive free jewelry if you have more than 5 bridesmaids! The only downfall I experienced was how they handled credit card payments with patrons from out of town. You had to email an authorization and wait for them to call you back (which sometimes took 5+ days, especially during prom season). But other than that-- great experience!! Donna and Renee are awesome!! I highly recommend this vendor. Read less
Services Used: Dress & Attire
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reniece716
Wedding:
6/9/2012
1.9/5.0
Very unprofessional!!!! Everytime I went in to the store there was an issue. The only time they were good is when I went to order my dress for the first time. My bridesmaids always had to wait, they would have you standing around for 15-20 minutes before they even acknowledged you were there. Kids running around the stores in dressing rooms while women were getting dressed. Dresses werent ready as promised, on the day of my wedding I was pulling out pins from my dress from when it was supposed to be altered. Couldnt find the buttons to bussle my dress because no one showed myself or my bridesmaids how to do it. My dress was beautiful and the price was great!
Very unprofessional!!!! Everytime I went in to the store there was an issue. The only time they were good is when I went Read more...
Very unprofessional!!!! Everytime I went in to the store there was an issue. The only time they were good is when I went to order my dress for the first time. My bridesmaids always had to wait, they would have you standing around for 15-20 minutes before they even acknowledged you were there. Kids running around the stores in dressing rooms while women were getting dressed. Dresses werent ready as promised, on the day of my wedding I was pulling out pins from my dress from when it was supposed to be altered. Couldnt find the buttons to bussle my dress because no one showed myself or my bridesmaids how to do it. My dress was beautiful and the price was great! Read less
Services Used: Dress & Attire
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Jallon
Wedding:
10/22/2011
4.8/5.0
The ladies at Unique Lady were wonderful. They set appointments stuck to the times, got me and my girls in and out in a timely fashion. They included the jewelry and alterations free with the purchase of the dresses, flexible payment plan for my girls. I received lots for the things done on my wedding gown considering I didn't get it from them but because all my bridemaids dresses for from there they looked out for me. My only issue was somehow there were some little things that didn't get done (my bustle wasn't completed and this hindered me from dancing a little). All in all they did a wonderful job and I would use them again.
The ladies at Unique Lady were wonderful. They set appointments stuck to the times, got me and my girls in and out in a Read more...
The ladies at Unique Lady were wonderful. They set appointments stuck to the times, got me and my girls in and out in a timely fashion. They included the jewelry and alterations free with the purchase of the dresses, flexible payment plan for my girls. I received lots for the things done on my wedding gown considering I didn't get it from them but because all my bridemaids dresses for from there they looked out for me. My only issue was somehow there were some little things that didn't get done (my bustle wasn't completed and this hindered me from dancing a little). All in all they did a wonderful job and I would use them again. Read less
Services Used: Dress & Attire
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Sheena
Wedding:
9/10/2011
4.9/5.0
I got my wedding gown, My bridesmaids dresses and the Mother of the Groom dresses all from Unique Lady. I love the ladies there very helpful and they had tons of things to pick from. I found my dream dress on the first day and I walked away from it I came back two weeks later and it was still there I was so happy. They did an excellent job on the alterations and that was included in the price they gave which was awesome because I needed quite a few alterations.

My bridesmaids dresses were placed early and the manufacturer stopped making the dress after we put down our deposit. Unique lady helped me find replacement dresses that would be delivered by the time I needed them and even though they were more expensive I didn't have to pay any price difference and they made all the alterations to make the new dresses look just as great if not better than the original dresses.

My wedding day was awesome and all my ladies looked FAB thanks to the ladies at unique lady.
I got my wedding gown, My bridesmaids dresses and the Mother of the Groom dresses all from Unique Lady. I love the ladies Read more...
I got my wedding gown, My bridesmaids dresses and the Mother of the Groom dresses all from Unique Lady. I love the ladies there very helpful and they had tons of things to pick from. I found my dream dress on the first day and I walked away from it I came back two weeks later and it was still there I was so happy. They did an excellent job on the alterations and that was included in the price they gave which was awesome because I needed quite a few alterations.

My bridesmaids dresses were placed early and the manufacturer stopped making the dress after we put down our deposit. Unique lady helped me find replacement dresses that would be delivered by the time I needed them and even though they were more expensive I didn't have to pay any price difference and they made all the alterations to make the new dresses look just as great if not better than the original dresses.

My wedding day was awesome and all my ladies looked FAB thanks to the ladies at unique lady. Read less
Services Used: Dress & Attire
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