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University Flowers

Ann Arbor , MI

LOCATION

Ann Arbor, MI US

WEBSITE

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Flowers

REVIEWS

4.0
out of 5.0
4.0/5.0
4.0/5.0
4.0/5.0
4.2/5.0
3.8/5.0
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Tiffany
Wedding:
8/6/2011
1.5/5.0
Nightmare.

I had high hopes for University Flower Shop but was quite disappointed. Gwen was friendly enough and helpful, but once it came down to the actual day... it was a nightmare. The flowers arrived late and although Gwen promised she would be setting up the flowers - a rather large man with his buttcrack showing and in a dirty shirt showed up to my ceremony site to arrange the flowers. We almost walked down the aisle without our bouquets because he never talked to anyone or told anyone where the flowers were. My mother happened to come across them and ran them to us moments before we walked down the aisle.

After the event, she called asking where her tables were that we had rented (and agreed that she would pick up since, ya know, we were busy getting married and not transporting her tables.) She tried to charge me extra for them, but I was able to prove that she was, in fact, at fault and it was no longer pursued.

Gwen was responsive enough, but when it came down to the day, she expected me THE BRIDE to cater to her, not the other way around. D-
Nightmare.

I had high hopes for University Flower Shop but was quite disappointed. Gwen was friendly enough and Read more...
Nightmare.

I had high hopes for University Flower Shop but was quite disappointed. Gwen was friendly enough and helpful, but once it came down to the actual day... it was a nightmare. The flowers arrived late and although Gwen promised she would be setting up the flowers - a rather large man with his buttcrack showing and in a dirty shirt showed up to my ceremony site to arrange the flowers. We almost walked down the aisle without our bouquets because he never talked to anyone or told anyone where the flowers were. My mother happened to come across them and ran them to us moments before we walked down the aisle.

After the event, she called asking where her tables were that we had rented (and agreed that she would pick up since, ya know, we were busy getting married and not transporting her tables.) She tried to charge me extra for them, but I was able to prove that she was, in fact, at fault and it was no longer pursued.

Gwen was responsive enough, but when it came down to the day, she expected me THE BRIDE to cater to her, not the other way around. D- Read less
Services Used: Flowers
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AML
Wedding:
10/8/2010
4.9/5.0
I worked with Gwen at University Flowers for my 2010 wedding. She was amazing. From the initial phone call to the delivery and set-up of the flowers, she made me feel so special and important. Her excitement was genuine and endearing. She offered great suggestions and was committed to working within our budget. The flowers were gorgeous. I have since referred many friends and family to her. I also chose her to do the flowers for my sister's baby shower and received numerous compliments. I won't do business anywhere else.
I worked with Gwen at University Flowers for my 2010 wedding. She was amazing. From the initial phone call to the delivery Read more...
I worked with Gwen at University Flowers for my 2010 wedding. She was amazing. From the initial phone call to the delivery and set-up of the flowers, she made me feel so special and important. Her excitement was genuine and endearing. She offered great suggestions and was committed to working within our budget. The flowers were gorgeous. I have since referred many friends and family to her. I also chose her to do the flowers for my sister's baby shower and received numerous compliments. I won't do business anywhere else. Read less
Services Used: Flowers
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hellotc2009
Wedding:
8/29/2009
5.0/5.0
I had the opportunity to work with Dolly at University Flowers. She did an amazing job. I know she has retired,so I don't know how the new owner will be. But I was fortunate - Dolly did an amazing job
I had the opportunity to work with Dolly at University Flowers. She did an amazing job. I know she has retired,so I don't Read more...
I had the opportunity to work with Dolly at University Flowers. She did an amazing job. I know she has retired,so I don't know how the new owner will be. But I was fortunate - Dolly did an amazing job Read less
Services Used: Flowers
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princessmeg2786
Wedding:
7/26/2008
4.4/5.0
Before booking University Flowers, we met with another florist in Canton who quoted us twice as much as University Flowers! Here, you receive very personal service, in fact, Dolly, our florist books only one wedding PER WEEKEND in order to devote herself to your wedding. The flowers turned out beautifully, exceeded my expectations. They were good a suggesting alternative flowers to some I had in mind that were out of season in order to lower our costs. Dolly is also one of the nicest people you'll ever meet. My only complaints are that I was counting on having pink peonies everywhere for my wedding, in my bouquets, all the centerpieces, etc., and part of the reason we booked her was because she had assured us she would have no problems getting them for our July wedding. However, about 3.5 weeks before the wedding she found out she couldn't get them anymore, because it hadn't been a great season. While it's not anything she had control over, she should have have assured me she could get them. We ended up getting hydgrangea centerpieces instead. One other thing is that the person we spoke to at the shop (Dolly) was not in fact the person who came to our site and delivered and set up the flowers, it was two other young ladies from the shop. They ended up leaving out our aisle bows for the ceremony, since the florist must have made her notes incorrectly, and the bows ended up in our reception instead. So no ceremony bows. At the end of the day, I would recommend University Flowers because of the caring, quality service they provide at a reasonable cost.
Before booking University Flowers, we met with another florist in Canton who quoted us twice as much as University Read more...
Before booking University Flowers, we met with another florist in Canton who quoted us twice as much as University Flowers! Here, you receive very personal service, in fact, Dolly, our florist books only one wedding PER WEEKEND in order to devote herself to your wedding. The flowers turned out beautifully, exceeded my expectations. They were good a suggesting alternative flowers to some I had in mind that were out of season in order to lower our costs. Dolly is also one of the nicest people you'll ever meet. My only complaints are that I was counting on having pink peonies everywhere for my wedding, in my bouquets, all the centerpieces, etc., and part of the reason we booked her was because she had assured us she would have no problems getting them for our July wedding. However, about 3.5 weeks before the wedding she found out she couldn't get them anymore, because it hadn't been a great season. While it's not anything she had control over, she should have have assured me she could get them. We ended up getting hydgrangea centerpieces instead. One other thing is that the person we spoke to at the shop (Dolly) was not in fact the person who came to our site and delivered and set up the flowers, it was two other young ladies from the shop. They ended up leaving out our aisle bows for the ceremony, since the florist must have made her notes incorrectly, and the bows ended up in our reception instead. So no ceremony bows. At the end of the day, I would recommend University Flowers because of the caring, quality service they provide at a reasonable cost. Read less
Services Used: Flowers
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tigerlily923
Wedding:
8/17/2007
4.2/5.0
The initial consultation was very nice, and Dolly gave me her undivided attention and great suggestions. I was told then that about a month before the wedding she would call me to come in and view samples of what we had decided on, to make sure they were what I wanted. I never got that call, however, which would have been very nice. Nonetheless, the flowers were beautiful, and they delivered them to the church and reception venue on time and in great condition. They were always pleasant and made themselves available to me. The prices were kind of high, but the city is expensive and we didn't have that many flowers.
The initial consultation was very nice, and Dolly gave me her undivided attention and great suggestions. I was told then Read more...
The initial consultation was very nice, and Dolly gave me her undivided attention and great suggestions. I was told then that about a month before the wedding she would call me to come in and view samples of what we had decided on, to make sure they were what I wanted. I never got that call, however, which would have been very nice. Nonetheless, the flowers were beautiful, and they delivered them to the church and reception venue on time and in great condition. They were always pleasant and made themselves available to me. The prices were kind of high, but the city is expensive and we didn't have that many flowers. Read less
Services Used: Flowers
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