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Uptown Valet & Transportation

Austin , TX
CONTACT US
CONTACT US

LOCATION

440 East Saint Elmo, Unit C-1
Austin, TX US 78745 (map)

PHONE

512-394-6210

WEBSITE

View website
Please let this vendor know that you found them on the WeddingWire Network.

ABOUT US

Uptown Valet & Transportation now offers full-service arrangements for a wide array of transportation and coordination of vehicles. Whether it is limousine, charter bus, sedan service,... Read more
Uptown Valet & Transportation now offers full-service arrangements for a wide array of transportation and coordination of vehicles. Whether it is limousine, charter bus, sedan service, golf carts, you name it we can provide it. If you are planning a corporate event; let Uptown assist with the travel coordination and transportation of your clients…we really can do it all!

At Uptown Valet we recognize that we work for you; our mission is to provide your clients with the highest standard of customer service. We achieve this by investing our time to insure we deliver the most professional, dedicated, and trained attendants in our industry.

Our pride in ownership assures our commitment to you. We will not compromise our obligation by providing you with anything less than exemplary service and management. Another belief of Uptown is: “Your needs are our needs,” our commitment to fulfilling your needs will not be matched, period. We will meet your demands and provide a level of service that will raise the bar in Austin. Our strategy is to build long-lasting relationships with our clients by going above and beyond to meet their needs and creating “A Higher Standard of Service.”

Mission Statement:

The mission of Uptown Valet & Transportation is to provide transportation services delivered with the utmost standard of customer service distributed in a warm, friendly, yet refined manner by each and every one of our staff.

Contact us today at 512-.394-6210 or email for more information Read less
Transportation

PHOTOS

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INFO FOR TRANSPORTATION

What types of cars do you have in your fleet?
Classic Car, Exotic Car, Horse and Carriage, Limousine - SUV, Limousine - Standard, Limousine - Stretch, Motor Coach, Sedan, Shuttle, Trolley, Van
Do you offer special types of transportation?
Golf Cart
Do you have liability insurance?
Yes

REVIEWS

4.9
out of 5.0
4.9/5.0
4.8/5.0
4.9/5.0
4.8/5.0
4.9/5.0
Sort by
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Anonymous
Wedding:
Recently Married
5.0/5.0
Very helpful and did a fantastic job!
Very helpful and did a fantastic job!
Very helpful and did a fantastic job! Read less
Services Used: Transportation
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Patty
Wedding:
5/10/2014
5.0/5.0
My first experience with this type of service. Arrington and Ruben were both helpful in helping me with the arrangements. They offered good advice on what my needs would for the wedding.
My first experience with this type of service. Arrington and Ruben were both helpful in helping me with the arrangements. Read more...
My first experience with this type of service. Arrington and Ruben were both helpful in helping me with the arrangements. They offered good advice on what my needs would for the wedding. Read less
Services Used: Transportation
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Anonymous
Wedding:
Recently Married
5.0/5.0
GREAT customer service and easy to work with. We will definitely use them again.
GREAT customer service and easy to work with. We will definitely use them again.
GREAT customer service and easy to work with. We will definitely use them again. Read less
Services Used: Transportation
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Anonymous
Wedding:
Recently Married
5.0/5.0
We used Uptown Valet to provide transportation to/from our rehearsal dinner and for a car on our wedding day. Both services were excellent and the drivers were very professional. The value for money was good as well. I would highly recommend Uptown.
We used Uptown Valet to provide transportation to/from our rehearsal dinner and for a car on our wedding day. Both Read more...
We used Uptown Valet to provide transportation to/from our rehearsal dinner and for a car on our wedding day. Both services were excellent and the drivers were very professional. The value for money was good as well. I would highly recommend Uptown. Read less
Services Used: Transportation
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Anonymous
Wedding:
Recently Married
5.0/5.0
Arrington Grawunder with Uptown Valet was so helpful and accommodating for the wedding I planned last year. We were constantly making changes to the 3 day schedule and he was able to make everthing happen in record time. Drivers were very professional and worked with us when we moved around drop off and pick up times. I would highly recommend Uptown Valet for any of your transportation needs. I will be using them in the future for sure!!
Arrington Grawunder with Uptown Valet was so helpful and accommodating for the wedding I planned last year. We were Read more...
Arrington Grawunder with Uptown Valet was so helpful and accommodating for the wedding I planned last year. We were constantly making changes to the 3 day schedule and he was able to make everthing happen in record time. Drivers were very professional and worked with us when we moved around drop off and pick up times. I would highly recommend Uptown Valet for any of your transportation needs. I will be using them in the future for sure!! Read less
Services Used: Transportation
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Anonymous
Wedding:
Recently Married
5.0/5.0
Arrington and his whole staff were amazing. My wedding planner recommended him, and I'm so glad we didn't think twice when looking for valet for our guests and transportation to the wedding for the wedding party and families. Arrington was professional, friendly, and fair. All of our calls and emails were returned quickly, if not answered immediately.

It was literally FREEZING the day of our all outdoor wedding, and I never heard of any complaints or saw any slacking from the valets. Our wedding was held at a unique venue that offered nothing but the space, and though we had well over a dozen vendors working our monster party, I'd have to say that Uptown was in my top three. It may sound weird that I loved the valet company more than my photographers or florist, but they really were such a dream to work with!
Arrington and his whole staff were amazing. My wedding planner recommended him, and I'm so glad we didn't think twice when Read more...
Arrington and his whole staff were amazing. My wedding planner recommended him, and I'm so glad we didn't think twice when looking for valet for our guests and transportation to the wedding for the wedding party and families. Arrington was professional, friendly, and fair. All of our calls and emails were returned quickly, if not answered immediately.

It was literally FREEZING the day of our all outdoor wedding, and I never heard of any complaints or saw any slacking from the valets. Our wedding was held at a unique venue that offered nothing but the space, and though we had well over a dozen vendors working our monster party, I'd have to say that Uptown was in my top three. It may sound weird that I loved the valet company more than my photographers or florist, but they really were such a dream to work with! Read less
Services Used: Transportation, Travel
Uptown Valet & Transportation responded with the following comments:

Thank you so much for the wonderful feedback! We thoroughly enjoyed working with the planner and your family. All of our staff thought it was one of the best weddings that they had the pleasure to service. Thank you again and Congratulations to you all!

- Arrington & Staff - Uptown Valet & Transportation
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Amy
Wedding:
10/5/2013
5.0/5.0
We provided transportation to and from our wedding. Uptown provided 2 shuttles and was extremely prompt about the pick up and drop off times. Our guests said they had the best time on the ride home because the drivers had great music playing so they could keep the party going!
We provided transportation to and from our wedding. Uptown provided 2 shuttles and was extremely prompt about the pick up Read more...
We provided transportation to and from our wedding. Uptown provided 2 shuttles and was extremely prompt about the pick up and drop off times. Our guests said they had the best time on the ride home because the drivers had great music playing so they could keep the party going! Read less
Services Used: Transportation
Uptown Valet & Transportation responded with the following comments:

This is great to hear! Thanks again for having us!!

- Arrington & Staff - Uptown Valet & Transportation
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Anonymous
Wedding:
1+ year ago
5.0/5.0
Uptown was fantastic from start to finish. My husband wanted to see the buses in advance bc of a prior bad experience. Uptown sent a stretch limo to pick him up and take him to see the buses! We requested refreshments on the buses and they bought the drinks and ice. We didn't have to do anything. On the wedding day, the owner or manager was present with the bus driver to ensure everything went smoothly. It's been 5 months and our guests continue to comment on how great it was we had a bus and how nice it was. We could not have been happier with Uptown.
Uptown was fantastic from start to finish. My husband wanted to see the buses in advance bc of a prior bad experience. Read more...
Uptown was fantastic from start to finish. My husband wanted to see the buses in advance bc of a prior bad experience. Uptown sent a stretch limo to pick him up and take him to see the buses! We requested refreshments on the buses and they bought the drinks and ice. We didn't have to do anything. On the wedding day, the owner or manager was present with the bus driver to ensure everything went smoothly. It's been 5 months and our guests continue to comment on how great it was we had a bus and how nice it was. We could not have been happier with Uptown. Read less
Services Used: Transportation
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Hope Ruiz
Wedding:
8/4/2013
5.0/5.0
Arrington is awesome. I contacted him and within 12 hours he responded, even sometimes responding quite late into the evening. I had no idea what I needed for transportation until the very last minute and Arrington accommodated it all! The limos and buses were early and got everyone there in one piece and on time! Many guests also raved about how bad ass the driver was and how kind he was to the guests.

If you have any transportation needs please contact Arrington at Uptown Valet & Transportation, they are worth your time and money!
Arrington is awesome. I contacted him and within 12 hours he responded, even sometimes responding quite late into the Read more...
Arrington is awesome. I contacted him and within 12 hours he responded, even sometimes responding quite late into the evening. I had no idea what I needed for transportation until the very last minute and Arrington accommodated it all! The limos and buses were early and got everyone there in one piece and on time! Many guests also raved about how bad ass the driver was and how kind he was to the guests.

If you have any transportation needs please contact Arrington at Uptown Valet & Transportation, they are worth your time and money! Read less
Services Used: Transportation
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Anonymous
Wedding:
1+ year ago
5.0/5.0
Uptown Valet did a great job for both our son's wedding and Rehearsal Dinner. The drivers were professional, timely and well groomed and their buses were modern, clean and comfortable. The owner couldn't have been nicer or more accommodating. We even received a thank you note when it was over!
Uptown Valet did a great job for both our son's wedding and Rehearsal Dinner. The drivers were professional, timely and Read more...
Uptown Valet did a great job for both our son's wedding and Rehearsal Dinner. The drivers were professional, timely and well groomed and their buses were modern, clean and comfortable. The owner couldn't have been nicer or more accommodating. We even received a thank you note when it was over! Read less
Services Used: Transportation
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Anonymous
Wedding:
1+ year ago
5.0/5.0
Uptown Valet was great! When I booked my daughter's May 4, 2013 wedding with Arrington, I felt 100% confident that everything would go smoothly--and it did. The wedding transportation checklist was a great way to communicate our needs. The driver was great and when we didn't come down to the limo on time, he called my cell to touch base and let us know he was ready when we were. I highly recommend Uptown Valet!--Suzanne
Uptown Valet was great! When I booked my daughter's May 4, 2013 wedding with Arrington, I felt 100% confident that Read more...
Uptown Valet was great! When I booked my daughter's May 4, 2013 wedding with Arrington, I felt 100% confident that everything would go smoothly--and it did. The wedding transportation checklist was a great way to communicate our needs. The driver was great and when we didn't come down to the limo on time, he called my cell to touch base and let us know he was ready when we were. I highly recommend Uptown Valet!--Suzanne Read less
Services Used: Transportation
Uptown Valet & Transportation responded with the following comments:

Thank you so much for having us! We truly appreciate you letting us be a part of your "big day!"
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Nicole
Wedding:
4/6/2013
5.0/5.0
Uptown Valet is amazing! Arrington helped answer all of my questions and concerns in a very timely matter. He was very accommodating and made me feel at ease. On our wedding day, the driver arrived plenty early to our reception space and was very friendly. The limo was awesome! We couldn't have asked for a better way to end our evening. Thank you Uptown Valet!
Uptown Valet is amazing! Arrington helped answer all of my questions and concerns in a very timely matter. He was very Read more...
Uptown Valet is amazing! Arrington helped answer all of my questions and concerns in a very timely matter. He was very accommodating and made me feel at ease. On our wedding day, the driver arrived plenty early to our reception space and was very friendly. The limo was awesome! We couldn't have asked for a better way to end our evening. Thank you Uptown Valet! Read less
Services Used: Transportation
Uptown Valet & Transportation responded with the following comments:

Thank you Nicole! It is always great hearing back from our previous clients and we wish nothing but the best for you all!
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Jill
Wedding:
3/28/2013
5.0/5.0
Very affordable pricing. They arrived way ahead of schedule, and the driver was very friendly and professional. He even offered to take our picture outside our wedding night hotel without us even asking him too. I would recommend Uptown Valet.
Very affordable pricing. They arrived way ahead of schedule, and the driver was very friendly and professional. He even Read more...
Very affordable pricing. They arrived way ahead of schedule, and the driver was very friendly and professional. He even offered to take our picture outside our wedding night hotel without us even asking him too. I would recommend Uptown Valet. Read less
Services Used: Transportation
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Abbie
Wedding:
12/29/2012
5.0/5.0
Transportation was a HUGE part of our wedding day as we provided transportation for all of our guests from our wedding hotel. It went flawlessly. The buses were more than prompt ready to take our guests to our wedding and reception. The buses were clean, the drivers more than just polite and we were very satisfied with our transportation arrangements.
Transportation was a HUGE part of our wedding day as we provided transportation for all of our guests from our wedding Read more...
Transportation was a HUGE part of our wedding day as we provided transportation for all of our guests from our wedding hotel. It went flawlessly. The buses were more than prompt ready to take our guests to our wedding and reception. The buses were clean, the drivers more than just polite and we were very satisfied with our transportation arrangements. Read less
Services Used: Transportation
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Nancy
Wedding:
9/22/2012
5.0/5.0
We used Uptown Valet & Transportation for our wedding in Austin, TX. From start to finish they were so great to work with. Great staff, great drivers, great vehicles. They were on time and just made things go so smoothly. We used them for shuttles and limo.
We used Uptown Valet & Transportation for our wedding in Austin, TX. From start to finish they were so great to work with. Read more...
We used Uptown Valet & Transportation for our wedding in Austin, TX. From start to finish they were so great to work with. Great staff, great drivers, great vehicles. They were on time and just made things go so smoothly. We used them for shuttles and limo. Read less
Services Used: Transportation
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Anonymous
Wedding:
2+ years ago
5.0/5.0
We LOVED Uptown Valet. They were incredibly easy to work with and professional. We arranged buses to bring guests from the hotel to the ceremony/reception and for our getaway car. All the vehicles were very clean, and the drivers were super polite. We HIGHLY reccomend them!
We LOVED Uptown Valet. They were incredibly easy to work with and professional. We arranged buses to bring guests from the Read more...
We LOVED Uptown Valet. They were incredibly easy to work with and professional. We arranged buses to bring guests from the hotel to the ceremony/reception and for our getaway car. All the vehicles were very clean, and the drivers were super polite. We HIGHLY reccomend them! Read less
Services Used: Transportation
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Brittany
Wedding:
9/15/2012
5.0/5.0
We used Uptown Valet for our transportation after our Wedding on 9/15. The service was great and very professional. We had a last minute address change that our driver was able to accomodate without any hesitation. Very good prices and car was nice and clean. Will definitely recommend them in future.
We used Uptown Valet for our transportation after our Wedding on 9/15. The service was great and very professional. We had Read more...
We used Uptown Valet for our transportation after our Wedding on 9/15. The service was great and very professional. We had a last minute address change that our driver was able to accomodate without any hesitation. Very good prices and car was nice and clean. Will definitely recommend them in future. Read less
Services Used: Transportation
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Christine
Wedding:
9/8/2012
5.0/5.0
Excellent service! Arrington was great at checking in with me days before the wedding to make sure everything was set for the transportation. We had transportation for our guests to and from the reception, our wedding party to the church and to the reception, and a get-a-way car. Everyone was on time and was very professional. Highly recommended!
Excellent service! Arrington was great at checking in with me days before the wedding to make sure everything was set for Read more...
Excellent service! Arrington was great at checking in with me days before the wedding to make sure everything was set for the transportation. We had transportation for our guests to and from the reception, our wedding party to the church and to the reception, and a get-a-way car. Everyone was on time and was very professional. Highly recommended! Read less
Services Used: Transportation
Uptown Valet & Transportation responded with the following comments:

Thank you Christine! It was a pleasure working with you and Darrick. Please let us know if we can help you with any transportation needs in the future. Cheers to you all!
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Darrell
Wedding:
8/18/2012
5.0/5.0
Arrington provided us with a quote for shuttle service from the hotel to the wedding reception. He is excellent to work with & was extremely helpful. The shuttle driver was very courteous and patient. We highly recommend Uptown.
Arrington provided us with a quote for shuttle service from the hotel to the wedding reception. He is excellent to work Read more...
Arrington provided us with a quote for shuttle service from the hotel to the wedding reception. He is excellent to work with & was extremely helpful. The shuttle driver was very courteous and patient. We highly recommend Uptown. Read less
Services Used: Transportation
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Chris p.
Wedding:
6/16/2012
5.0/5.0
Our driver was timely and courteous!
Our driver was timely and courteous!
Our driver was timely and courteous! Read less
Services Used: Transportation
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Vicki
Wedding:
5/19/2012
5.0/5.0
If you need transportation or valet for your event, Uptown is it! I cannot sing enough praise for Arrington and his team! Valet service was more than I expected. The staff worked efficiently, they were so kind. I received compliments from many of our wedding guests. We held a large reception in our backyard. Many neighbors stopped to ask questions and they were patient and accommodating....thank you. My event coordinator said they helped her with a few things totally unrelated to valet. Hard workers! The get away car was amazing!
Arrington was super friendly and a pleasure to work with. I think they are a great value and HIGHLY recommend them.
If you need transportation or valet for your event, Uptown is it! I cannot sing enough praise for Arrington and his team! Read more...
If you need transportation or valet for your event, Uptown is it! I cannot sing enough praise for Arrington and his team! Valet service was more than I expected. The staff worked efficiently, they were so kind. I received compliments from many of our wedding guests. We held a large reception in our backyard. Many neighbors stopped to ask questions and they were patient and accommodating....thank you. My event coordinator said they helped her with a few things totally unrelated to valet. Hard workers! The get away car was amazing!
Arrington was super friendly and a pleasure to work with. I think they are a great value and HIGHLY recommend them. Read less
Services Used: Transportation
Uptown Valet & Transportation responded with the following comments:

Vicki,

It was with great pleasure that we were able to provide service at your beautiful home. We heard nothing but compliments on how great of a time everyone had and we are so thankful that we were able to be a part of it. From all of our staff, thank you!
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shul
Wedding:
9/30/2011
5.0/5.0
Uptown Valet was an excellent choice for our daughter's wedding. The 1963 Bentley and the Limo were in excellent shape, the driver's were on time and very flexible. We really appreciated Arrrington's quick responses to phone calls and emails as well.

I would hire them again!
Shirley Roberts
Uptown Valet was an excellent choice for our daughter's wedding. The 1963 Bentley and the Limo were in excellent shape, Read more...
Uptown Valet was an excellent choice for our daughter's wedding. The 1963 Bentley and the Limo were in excellent shape, the driver's were on time and very flexible. We really appreciated Arrrington's quick responses to phone calls and emails as well.

I would hire them again!
Shirley Roberts Read less
Services Used: Transportation
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annguiyab
Wedding:
7/8/2011
5.0/5.0
5 stars. Superb service! Wonderful customer service,very friendly personnel
5 stars. Superb service! Wonderful customer service,very friendly personnel
5 stars. Superb service! Wonderful customer service,very friendly personnel Read less
Services Used: Band, Wedding Cake, Catering, DJ, Flowers, Officiant, Wedding Planning, Transportation, Wedding Venue, Videography
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Cheryl
Wedding:
4/30/2011
5.0/5.0
We have worked with Uptown Valet on several occasions and they have been wonderful every time. We just had a large wedding at our home and had to scramble at the last minute to oblige the city on some unknown parking restrictions and Uptown Valet handled it with grace and ease. It could have been a huge headache if handled by a less experienced person but they did it without batting an eye and made the situation stress free for us. I will definitely call them again when we need valet services!
We have worked with Uptown Valet on several occasions and they have been wonderful every time. We just had a large wedding Read more...
We have worked with Uptown Valet on several occasions and they have been wonderful every time. We just had a large wedding at our home and had to scramble at the last minute to oblige the city on some unknown parking restrictions and Uptown Valet handled it with grace and ease. It could have been a huge headache if handled by a less experienced person but they did it without batting an eye and made the situation stress free for us. I will definitely call them again when we need valet services! Read less
Services Used: Transportation
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llively
Wedding:
4/16/2011
5.0/5.0
great wedding weekend!
great wedding weekend!
great wedding weekend! Read less
Services Used: Transportation
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Vanessa
Wedding:
4/9/2011
5.0/5.0
Uptown Valet was incredible!!! The assertive valet team not only took care of all 200 guests attending the wedding at The County Line but they even took overflow from the restuarant and parked over 100 cars of guests dining at the restuarant too. The professionalism and flexibility of Uptown was just OUTSTANDING! The Owner of The County Line, Skeeter Miller, appreciated the Uptown team taking such great care of the guests attending his only daughter's wedding and taking care of his guests at the restaurant that he vows to only use Uptown for The County Line Austin, TX restuarants and we will always reccomend their services.
Uptown Valet was incredible!!! The assertive valet team not only took care of all 200 guests attending the wedding at The Read more...
Uptown Valet was incredible!!! The assertive valet team not only took care of all 200 guests attending the wedding at The County Line but they even took overflow from the restuarant and parked over 100 cars of guests dining at the restuarant too. The professionalism and flexibility of Uptown was just OUTSTANDING! The Owner of The County Line, Skeeter Miller, appreciated the Uptown team taking such great care of the guests attending his only daughter's wedding and taking care of his guests at the restaurant that he vows to only use Uptown for The County Line Austin, TX restuarants and we will always reccomend their services. Read less
Services Used: Transportation
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billpaulaf@aol.com
Wedding:
4/2/2011
5.0/5.0
Arrington was wonderful to work with. He would respond immediately to my emails and calls. He made sure that everything was perfect. He's one vendor that you won't have to worry about!! My only suggestion would be to ask for a normal sized limo rather than a stretch as it would be easier for getting in and out. Paula Ferris
Arrington was wonderful to work with. He would respond immediately to my emails and calls. He made sure that everything Read more...
Arrington was wonderful to work with. He would respond immediately to my emails and calls. He made sure that everything was perfect. He's one vendor that you won't have to worry about!! My only suggestion would be to ask for a normal sized limo rather than a stretch as it would be easier for getting in and out. Paula Ferris Read less
Services Used: Transportation
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Candy
Wedding:
9/3/2010
5.0/5.0
All contact with Uptown Valet was a positive experience. They were willing to negotiate the exact service we needed.
All contact with Uptown Valet was a positive experience. They were willing to negotiate the exact service we needed.
All contact with Uptown Valet was a positive experience. They were willing to negotiate the exact service we needed. Read less
Services Used: Transportation
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Leigh
Wedding:
5/22/2010
5.0/5.0
The owner was very responsive and helpful. The drivers were very helpful to my guests. I would use them again
The owner was very responsive and helpful. The drivers were very helpful to my guests. I would use them again
The owner was very responsive and helpful. The drivers were very helpful to my guests. I would use them again Read less
Services Used: Transportation
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Lynette
Wedding:
4/22/2009
5.0/5.0
Uptown Valet service was fabulous! We had many obstacles with parking during my daughter's wedding and the reception that followed. They solved each problem and provided quick and very pleasant service throughout the entire evening. I wouldn't hesitate to recommend them for any sort of event. We will certainly use them again.

Lynette Navar
Uptown Valet service was fabulous! We had many obstacles with parking during my daughter's wedding and the reception that Read more...
Uptown Valet service was fabulous! We had many obstacles with parking during my daughter's wedding and the reception that followed. They solved each problem and provided quick and very pleasant service throughout the entire evening. I wouldn't hesitate to recommend them for any sort of event. We will certainly use them again.

Lynette Navar Read less
Services Used: Transportation
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Laura
Wedding:
4/13/2013
4.9/5.0
With all the planning for the wedding, small details can be missed like we almost did with our drive from the church to the reception venue. We were blessed to come in contact with Uptown Valet and Transportation. The car we were able to use was in pristine condition, a beautiful color, and provided us with not only classy and beautiful pictures but memories to last a lifetime. The services were prompt, professional, and relaxed which definitely helped decrease stress on the big day. We were blessed to be able to work with this wonderful company and the pictures and memories we have with our beautiful "get away" car will always be cherished.
With all the planning for the wedding, small details can be missed like we almost did with our drive from the church to Read more...
With all the planning for the wedding, small details can be missed like we almost did with our drive from the church to the reception venue. We were blessed to come in contact with Uptown Valet and Transportation. The car we were able to use was in pristine condition, a beautiful color, and provided us with not only classy and beautiful pictures but memories to last a lifetime. The services were prompt, professional, and relaxed which definitely helped decrease stress on the big day. We were blessed to be able to work with this wonderful company and the pictures and memories we have with our beautiful "get away" car will always be cherished. Read less
Services Used: Transportation
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Cindy G
Wedding:
4/28/2012
4.9/5.0
This is a transportIon company that you can trust and depend on. We contracted from them a large bus to transport our bridal party and out of town guests to and from Church, reception, and hotel the evening of our daughter's wedding. The bus arrived on time and the driver was courteous and followed our schedule as requested. Prior to the actual day, UT was very responsive to every email that we sent. They checked in with us the week of our event confirming our reservation and providing the name and contact number of our driver as well as one for a customer service representative should we have any questions or problems. We had neither. This company is great and stand behind their word and reputation. I recommend them very, very highly!
Cindy G.
This is a transportIon company that you can trust and depend on. We contracted from them a large bus to transport our Read more...
This is a transportIon company that you can trust and depend on. We contracted from them a large bus to transport our bridal party and out of town guests to and from Church, reception, and hotel the evening of our daughter's wedding. The bus arrived on time and the driver was courteous and followed our schedule as requested. Prior to the actual day, UT was very responsive to every email that we sent. They checked in with us the week of our event confirming our reservation and providing the name and contact number of our driver as well as one for a customer service representative should we have any questions or problems. We had neither. This company is great and stand behind their word and reputation. I recommend them very, very highly!
Cindy G. Read less
Services Used: Transportation
Uptown Valet & Transportation responded with the following comments:

Cindy,

It was a real pleasure servicing your daughter's wedding! Thank you for the kind words and we appreciate the feedback given. We heard that the guests had a wonderful time as well!
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Deb
Wedding:
2/11/2012
4.9/5.0
We used Uptown Valet & Transportation Feb. 11, 2012 for our daughter's wedding. We had a sedan pick up the bride and parents and take to the church, wait at the church during the ceremony, and then drive the bride and groom to the reception. The driver showed up 15 minutes before the scheduled time, neatly dressed and courteous. He returned at the end of the evening to transport bride and groom to local resort. At our reception of 260+ guests, we used 5 parking attendants for parking management. They were superb as well. Again, they were courteous and nicely dressed given the temperature was in the 30s. We did not have a glitch. Arrington Grawunder, Pres., offered great advice in our transportation needs and was responsive to emails and calls.
We used Uptown Valet & Transportation Feb. 11, 2012 for our daughter's wedding. We had a sedan pick up the bride and Read more...
We used Uptown Valet & Transportation Feb. 11, 2012 for our daughter's wedding. We had a sedan pick up the bride and parents and take to the church, wait at the church during the ceremony, and then drive the bride and groom to the reception. The driver showed up 15 minutes before the scheduled time, neatly dressed and courteous. He returned at the end of the evening to transport bride and groom to local resort. At our reception of 260+ guests, we used 5 parking attendants for parking management. They were superb as well. Again, they were courteous and nicely dressed given the temperature was in the 30s. We did not have a glitch. Arrington Grawunder, Pres., offered great advice in our transportation needs and was responsive to emails and calls. Read less
Services Used: Transportation
Uptown Valet & Transportation responded with the following comments:

Thank You Debbie!

It was a great night (even though it was chilly)!

We truly appreciate the kind words and would love to help you out with anything in the future!
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Allison
Wedding:
10/23/2011
4.9/5.0
Uptown Valet and Arrington were a pleasure to work with and they were great to have at the wedding. Arrington responded promptly to all communication and was very accommodating. I dropped off some special signs we wanted them to use and he made it so easy. I would use them again and again. He was also very reasonable in his pricing. Thank you Arrington for a job well done.
Uptown Valet and Arrington were a pleasure to work with and they were great to have at the wedding. Arrington responded Read more...
Uptown Valet and Arrington were a pleasure to work with and they were great to have at the wedding. Arrington responded promptly to all communication and was very accommodating. I dropped off some special signs we wanted them to use and he made it so easy. I would use them again and again. He was also very reasonable in his pricing. Thank you Arrington for a job well done. Read less
Services Used: Transportation
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Jim
Wedding:
3/27/2010
4.9/5.0
The drivers were very professional and courteous. The quote we received was prompt and reasonable. I would definitely recommend them.
The drivers were very professional and courteous. The quote we received was prompt and reasonable. I would definitely Read more...
The drivers were very professional and courteous. The quote we received was prompt and reasonable. I would definitely recommend them. Read less
Services Used: Transportation
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Anonymous
Wedding:
Recently Married
4.8/5.0
Uptown was referred for us for wedding. We wanted a get away car, but did not want to spend a lot. They were amazing and the professional the entire time. I will always use & recommend them as a car service to use in the future.
Uptown was referred for us for wedding. We wanted a get away car, but did not want to spend a lot. They were amazing and Read more...
Uptown was referred for us for wedding. We wanted a get away car, but did not want to spend a lot. They were amazing and the professional the entire time. I will always use & recommend them as a car service to use in the future. Read less
Services Used: Transportation
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Anonymous
Wedding:
Recently Married
4.8/5.0
The only criticism I have it that one of the bus drivers was negligent in her driving by slamming on her brakes and causing 2 of my guests to fall down in the aisle of the bus. One had a serious cut on her knee and the other had to get xrays and still has a knee issue.

Otherwise, we thought Arrington and his company did a great job and we would use them again.
The only criticism I have it that one of the bus drivers was negligent in her driving by slamming on her brakes and Read more...
The only criticism I have it that one of the bus drivers was negligent in her driving by slamming on her brakes and causing 2 of my guests to fall down in the aisle of the bus. One had a serious cut on her knee and the other had to get xrays and still has a knee issue.

Otherwise, we thought Arrington and his company did a great job and we would use them again. Read less
Services Used: Transportation
Uptown Valet & Transportation responded with the following comments:

We are so sorry to hear about this unfortunate circumstance as this is the first time that we have heard about this. We sincerely apologize that this happened and are taking the next steps to make sure that this does not happen with future trips. We do hope that the wedding overall was an amazing time had by all and we appreciate the opportunity. Thanks again.

- Arrington & Staff - Uptown Valet & Transportation
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Jessica
Wedding:
9/21/2013
4.8/5.0
Totally stress free. I made the reservation and didn't think about it again until we were climbing in the car after our wedding. The driver was great, very professional and sweet.
Totally stress free. I made the reservation and didn't think about it again until we were climbing in the car after our Read more...
Totally stress free. I made the reservation and didn't think about it again until we were climbing in the car after our wedding. The driver was great, very professional and sweet. Read less
Services Used: Transportation
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sonja
Wedding:
4/6/2013
4.8/5.0
IAmazing customer service! Our planner recommended Uptown and we are so happy! She told us they were reliable and provided the best communication and we found that to be true. The drivers were professional and the vehicles clean. We did have an issue with one of our shuttle buses, they were involved in a minor accident causing them to be delayed for a 45 minute trip therefore causing a delay in the wedding start. The drivers did keep our planner informed, not sure what else could have been done.
IAmazing customer service! Our planner recommended Uptown and we are so happy! She told us they were reliable and provided Read more...
IAmazing customer service! Our planner recommended Uptown and we are so happy! She told us they were reliable and provided the best communication and we found that to be true. The drivers were professional and the vehicles clean. We did have an issue with one of our shuttle buses, they were involved in a minor accident causing them to be delayed for a 45 minute trip therefore causing a delay in the wedding start. The drivers did keep our planner informed, not sure what else could have been done. Read less
Services Used: Transportation
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Shelly
Wedding:
4/14/2012
4.8/5.0
Uptown Valet was great! They were prompt and a great value for the level of service. I had to call them a few times to confirm details and get the contract emailed to me but other than that things were excellent. The driver was very professional and knew an alternate route when the main road was closed. Great pick for event transportation!
Uptown Valet was great! They were prompt and a great value for the level of service. I had to call them a few times to Read more...
Uptown Valet was great! They were prompt and a great value for the level of service. I had to call them a few times to confirm details and get the contract emailed to me but other than that things were excellent. The driver was very professional and knew an alternate route when the main road was closed. Great pick for event transportation! Read less
Services Used: Transportation
Uptown Valet & Transportation responded with the following comments:

Shelly,

thank you so much for the complimentary review! We apologize for the delay in getting the contract over to you. Your feedback will help us improve for future clients. We are truly grateful to have been a part of your "big day!" Congratulations to you all!
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Rebecca
Wedding:
11/14/2010
4.8/5.0
Professional service. Prompt and great value! Highly recommend Uptown Valet for any event.
Professional service. Prompt and great value! Highly recommend Uptown Valet for any event.
Professional service. Prompt and great value! Highly recommend Uptown Valet for any event. Read less
Services Used: Transportation
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Madeline
Wedding:
11/6/2010
4.8/5.0
Uptown provided excellent service at our wedding. They were professional and courteous for the whole process.
Uptown provided excellent service at our wedding. They were professional and courteous for the whole process.
Uptown provided excellent service at our wedding. They were professional and courteous for the whole process. Read less
Services Used: Transportation
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estirling
Wedding:
4/14/2012
4.7/5.0
Arrington and Uptown Valet were amazing. Arrington was so flexible and more than willing to accommodate my guests. I changed my mind 100 times or more in the course of the year that I was working with Arrington and he was patient and understanding the entire time. The pricing was higher than some of the other shuttle companies I looked into, but it was worth it for the quality of everything our guests received. My guests were so grateful for the service and had a great time partying on the bus :-). I'd definitely recommend working with this company, trustworthy, professional, on time, flexible and everything else you could ask for!
Arrington and Uptown Valet were amazing. Arrington was so flexible and more than willing to accommodate my guests. I Read more...
Arrington and Uptown Valet were amazing. Arrington was so flexible and more than willing to accommodate my guests. I changed my mind 100 times or more in the course of the year that I was working with Arrington and he was patient and understanding the entire time. The pricing was higher than some of the other shuttle companies I looked into, but it was worth it for the quality of everything our guests received. My guests were so grateful for the service and had a great time partying on the bus :-). I'd definitely recommend working with this company, trustworthy, professional, on time, flexible and everything else you could ask for! Read less
Services Used: Transportation
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Baba
Wedding:
11/26/2011
4.7/5.0
Because my daughter's wedding was held at a venue with a steep hill, Arrington went out and assessed the complicated situation before presenting a plan. Therefore, every detail was covered, and the valet parkers were able to accomodate our guests. We also used his limosines the night of the rehearsal dinner. The drivers were on time, professional, and courteous, and I was comfortable in the knowledge that they would get everyone home safely. Our experience was top notch!
Because my daughter's wedding was held at a venue with a steep hill, Arrington went out and assessed the complicated Read more...
Because my daughter's wedding was held at a venue with a steep hill, Arrington went out and assessed the complicated situation before presenting a plan. Therefore, every detail was covered, and the valet parkers were able to accomodate our guests. We also used his limosines the night of the rehearsal dinner. The drivers were on time, professional, and courteous, and I was comfortable in the knowledge that they would get everyone home safely. Our experience was top notch! Read less
Services Used: Transportation
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Anonymous
Wedding:
1+ year ago
4.6/5.0
Uptown Valet helped make the wedding day perfect. The wedding and reception were at the same venue. Parking was not easy and the valets were great! I would highly recommend Airrington and his company
Uptown Valet helped make the wedding day perfect. The wedding and reception were at the same venue. Parking was not easy Read more...
Uptown Valet helped make the wedding day perfect. The wedding and reception were at the same venue. Parking was not easy and the valets were great! I would highly recommend Airrington and his company Read less
Services Used: Transportation
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Anonymous
Wedding:
Recently Married
2.0/5.0
Of my vendors they took the longest to respond and I frequently had to send multiple emails to get my answer. After confirming all my services multiple times they were the only vendor to really mess up on the day of. Apparently they had a car at my venue then decided it was the wrong one and instead of asking if it was alright they sent it back leaving us waiting for a car to arrive after our grand exit. It really ended up working for us as we got to talk to a few people we had missed and say goodbye to our guests but I was obviously not impressed with the predicament from a service perspective.
Of my vendors they took the longest to respond and I frequently had to send multiple emails to get my answer. After Read more...
Of my vendors they took the longest to respond and I frequently had to send multiple emails to get my answer. After confirming all my services multiple times they were the only vendor to really mess up on the day of. Apparently they had a car at my venue then decided it was the wrong one and instead of asking if it was alright they sent it back leaving us waiting for a car to arrive after our grand exit. It really ended up working for us as we got to talk to a few people we had missed and say goodbye to our guests but I was obviously not impressed with the predicament from a service perspective. Read less
Services Used: Transportation
Uptown Valet & Transportation responded with the following comments:

Thank you for your review. We wish that every service was a 5 star glowing review and we sincerely apologize that we did not fulfill your expectations. We definitely strive to correspond in a timely manner and unfortunately during the busiest time of the year for us, sometimes it takes a little longer than normal. But we will definitely take this into consideration for future clients; your response helps us get better as a company. For your wedding; yes, our driver did take the incorrect vehicle, and we actually had another driver deliver the correct vehicle to your venue. Again, we apologize if the timing on your exit was not exact. We always strive for perfection and every detail to be perfect. We sincerely apologize for any issues and hope that we can try to make it right with a future trip.

Thank you again for the review, it will help us give better customer service to all future clients.

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440 East Saint Elmo, Unit C-1, Austin, TX 78745 See On Map
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