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Urbane Wedding Co.
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273 Reviews      27 people has saved this vendor.
Address:
US
Categories:
 
 
 
3.4 
(3.4/5.0)
 
Quality of Service 
(3.4/5.0)
 
Responsiveness 
(3.4/5.0)
 
Professionalism 
(3.4/5.0)
 
Value 
(3.4/5.0)
 
Flexibility 
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Thornton Family
Wedding:
5/26/2013
 
5.0 out of 5.0
We love our wedding photos! They exceeded expectations and truly brought us tears of joy!
Services Used: Photography
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Krista
Wedding:
5/26/2013
 
0.8 out of 5.0
We had a somewhat good experience prior to the day of the wedding. The shooters were awesome the day of....but now, here we are a month later, no response from anyone about our video, and just recently found out the company went bankrupt! So now we are left wondering if we'll ever get those images. Absolutely devastated.
Services Used: Videography
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Jetz
Wedding:
5/25/2013
 
0.0 out of 5.0
Please Im begging you, dont use them. I dont have any photos and videos of my wedding because of these idiots. I got married 4 weeks ago. DONT USE THEM from one tearful bride to another. They changed all their numbers and emails and went MIA.
Services Used: Photography
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Adedoyin
Wedding:
5/25/2013
 
0.2 out of 5.0
Everyone BEWARE! Do not book this company. I hired them for my May 25th wedding and quite alright the videographer showed up on time. He was very polite. However since then they have not returned any emails or phone calls. I have called multiple times and emailed them regarding my wedding video, and no one is responding. I don't have my wedding video and I haven't heard from them since my wedding! I also heard that they are BANKRUPT. This company is very deceptive and they should have conveyed that to their customer. It definitely didn't stop them from collecting their balance.
-A very angry bride
Services Used: Videography
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Tanmit
Wedding:
5/25/2013
 
0.0 out of 5.0
Is anyone else in the same boat as us?? We got our photos and videos done by Urbane and if you visit their website now, it says that they have partnered with some other company in Houston called Data Solutions? We haven't heard back from anyone about our photos or videos.
Services Used: Videography
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Rah
Wedding:
5/24/2013
 
0.0 out of 5.0
I made my payments in full but haven't received any footage from them yet, when I tried to contact them, there was no response except the automated mail asking to contact Data Management services. I've tried to call them several times and mailed them, even used their Contact Us page to submit my enquiry, no response from them yet.
http://www.cmwsdatamanagement.com/#!contact/c24vq

But ONE thing, to My Rescue my Videographer call me himself and assured me that he has all the RAW footage with him and he is happy to give it to me. Thank GOD!!! Such a BIG RELIEF!!!!!
Services Used: Videography
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Sophia
Wedding:
5/18/2013
 
5.0 out of 5.0
Chad was my videographer for my wedding. I did not have the opportunity to meet him prior to the big day, but he was so easy to work with when we communicated through email or by phone. I met him on my wedding day while I was getting ready and he was extremely nice, and very professional. It was great that we clicked right away. He brought an assistant and they were both quite professional. He offered a "sneak peek" of our wedding and I posted it on my Facebook page two days after my wedding. It’s awesome! I have watched it over and over and simply can't get enough. I would highly suggest this company to anyone looking for a videographer!
Services Used: Videography
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Debbie Rodriguez
Wedding:
5/12/2013
 
5.0 out of 5.0
in terms of what you pay, what you get, how you get it, how fast you get it back, there's none better in the wedding industry. and this is someone who's checked, researched for hundreds of hours. they're the best. the way they treat you, the way they send you that extra little card in the mail to say thank you, the photographers that stay late into the night snapping photos until they can't snap anymore.

the great editing, the quality of the photos is just about as good as there is in the industry. without reservation, i give my highest recommendation!
Services Used: Photography
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Isabella
Wedding:
5/11/2013
 
5.0 out of 5.0
All I have to say is that they're FANTASTIC!...they do an great job. Jacob, my photographer did such a phenomenal job. Please check them out! You certainly won't regret it...Thank you so much for all that you do!
Services Used: Photography
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Anonymous
Wedding:
Recently Married
 
0.0 out of 5.0
Like others, I think I've been scammed as well. We hired Urbane for videography to capture highlights of our wedding. Initially, Christopher Collins and Travis Collier (the contacts) were very responsive and organized. They quickly responded to emails. The contract and deposit (read: payment) were so organized and straight forward as well. Even up to the point of the wedding when the inquired about the timeline and to which I sent them.

I thought everything was going well. Our videographer even texted/called us before the wedding to double check arrangements and where to meet. That's when we realized, we are only getting 1 videographer though Chris and the contract had noted 2. We didn't initially think it was a big deal (because the videographer was doing a great job of trying to be everywhere at once), but afterwards realized we paid for 2.

Afterwards, we contacted the Urbane (via email) and made them aware of this to which they said "It's ok - you are paid in full". We had only paid 50% (the deposit), but we thought "Ok fine, they want us to be happy and gave us a big discount."

Fast forward to now (the wedding was 5.10.13) - 2 months later and imagine our surprise when we contact the company email receiving a message that they're bankrupt and another company is taking over for them. Imagine our surprise when we emailed this new company with no response. Imagine our surprise when we called the company with a message stating "Voicemail is full". Apparently there is no way to contact them. My family is in Houston, TX so maybe I will stop by over at their offices when I'm in town so I can actually speak to a real, live human being. Anyone in Texas do this yet?

The last thing I've done is contact our videographer without a response as of yet. He seemed young and friendly and hopefully will be informative and understanding with what happened and give us the honest truth. We just want even just the raw footage at this point.
Services Used: Videography
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