Nophoto 130

Urbane Wedding Co.

LOCATION

US
Please let this vendor know that you found them on the WeddingWire Network.
Photography , Videography

REVIEWS

3.4
out of 5.0
3.4/5.0
3.4/5.0
3.4/5.0
3.4/5.0
3.4/5.0
Sort by
Default vendor profile pic
Anonymous
Wedding:
1+ year ago
0.0/5.0
There are no words for how upset this company has made me. My husband and I were married at the beginning of May and hired Urbane to shoot both our rehearsal dinner and wedding. Our videographers arrived, the wedding day went off without a hitch, and all seemed fine. However, now, months later and after an exhausting amount of emails, phone calls, and being bounced around from company to company, we do not have our wedding footage. We couldn't care less about the money we lost, WE JUST WANT OUR WEDDING VIDEO. Those are memories we are never going to get back and I can't even explain how awful it is to know we may never again be able to hear the speeches our grandparents, see our first dance, etc.
I will share as much information as I have, so as to help anyone else.
After contacting our videographer, Natasha (same last name as Chad, the apparent owner), she referred us to a company called CMWS Data Management, who said they HAD our footage and would send it out to us. A few weeks later, no footage, and all of a sudden this company had also mysteriously disappeared.
I have lodged complaints with BBB, PayPal, and the Internet Crime division of the FBI (called IC3). Please, everyone do so also and please share any information so that together we might be able to get to the bottom of this.
There are no words for how upset this company has made me. My husband and I were married at the beginning of May and hired Read more...
There are no words for how upset this company has made me. My husband and I were married at the beginning of May and hired Urbane to shoot both our rehearsal dinner and wedding. Our videographers arrived, the wedding day went off without a hitch, and all seemed fine. However, now, months later and after an exhausting amount of emails, phone calls, and being bounced around from company to company, we do not have our wedding footage. We couldn't care less about the money we lost, WE JUST WANT OUR WEDDING VIDEO. Those are memories we are never going to get back and I can't even explain how awful it is to know we may never again be able to hear the speeches our grandparents, see our first dance, etc.
I will share as much information as I have, so as to help anyone else.
After contacting our videographer, Natasha (same last name as Chad, the apparent owner), she referred us to a company called CMWS Data Management, who said they HAD our footage and would send it out to us. A few weeks later, no footage, and all of a sudden this company had also mysteriously disappeared.
I have lodged complaints with BBB, PayPal, and the Internet Crime division of the FBI (called IC3). Please, everyone do so also and please share any information so that together we might be able to get to the bottom of this. Read less
Services Used: Videography
Default vendor profile pic
Shawn
Wedding:
5/4/2013
0.0/5.0
We hired them like everyone else. They shot our wedding on May 4th. Everything went well until we tried to get the DVD's. I was texted mid june to provide an address and then nothing else, I was assuming they were finishing up. Now I find this horror. I am trying to locate my videographer, Antonio, he was awesome. We just want to get the RAW footage from him so we can make the video ourselves. If anyone has his phone number and can email me, that would be great. My address is jacksonteague@gmail.com. Good luck everyone
We hired them like everyone else. They shot our wedding on May 4th. Everything went well until we tried to get the DVD's. Read more...
We hired them like everyone else. They shot our wedding on May 4th. Everything went well until we tried to get the DVD's. I was texted mid june to provide an address and then nothing else, I was assuming they were finishing up. Now I find this horror. I am trying to locate my videographer, Antonio, he was awesome. We just want to get the RAW footage from him so we can make the video ourselves. If anyone has his phone number and can email me, that would be great. My address is jacksonteague@gmail.com. Good luck everyone Read less
Services Used: Videography
Default vendor profile pic
Anonymous
Wedding:
1+ year ago
0.0/5.0
had a similar experience as everyone else on this page. I had them contract photographers and videographers. 2 months later I have nothing. They were paid in full price and I didn't get a refund. They probably used all of the money and now are going "bankrupt". It is the worst feeling to know you don't have ANYYYY memories of your wedding!!!!!! Besides a few pictures guests took from their personal cameras and phone... I have nothing. URBANE SHOULD BE ASHAMED for causing this much distress to people, not only ruining but taking their life time memories away from them. Karma will come around and get you guys!!!!
had a similar experience as everyone else on this page. I had them contract photographers and videographers. 2 months Read more...
had a similar experience as everyone else on this page. I had them contract photographers and videographers. 2 months later I have nothing. They were paid in full price and I didn't get a refund. They probably used all of the money and now are going "bankrupt". It is the worst feeling to know you don't have ANYYYY memories of your wedding!!!!!! Besides a few pictures guests took from their personal cameras and phone... I have nothing. URBANE SHOULD BE ASHAMED for causing this much distress to people, not only ruining but taking their life time memories away from them. Karma will come around and get you guys!!!! Read less
Services Used: Photography, Videography
Default vendor profile pic
Ashton
Wedding:
4/28/2013
5.0/5.0
We loved our experience with Urbane. We did a three hour session to save money and was very pleased to see how many pictures we got within that time span! They were fantastic photos and we were really happy with what we got. Our video was very well done! Our videographer (Jacob) did a super job taking care of us, and my family and friends were happy about their effort. You'll love working with them!
We loved our experience with Urbane. We did a three hour session to save money and was very pleased to see how many Read more...
We loved our experience with Urbane. We did a three hour session to save money and was very pleased to see how many pictures we got within that time span! They were fantastic photos and we were really happy with what we got. Our video was very well done! Our videographer (Jacob) did a super job taking care of us, and my family and friends were happy about their effort. You'll love working with them! Read less
Services Used: Photography, Videography
Default vendor profile pic
Tracey
Wedding:
4/28/2013
5.0/5.0
To all the brides to be: Do not let your wedding go by without having a PROFESSIONAL photography TEAM take care of you and your wedding. We almost made the mistake of hiring an individual contractor, and they're too risky.

This vendor gets great photographers/videographers and does an incredible editing job to make it even better. You will thank me later, because we were incredible happy with our photos!
To all the brides to be: Do not let your wedding go by without having a PROFESSIONAL photography TEAM take care of you and Read more...
To all the brides to be: Do not let your wedding go by without having a PROFESSIONAL photography TEAM take care of you and your wedding. We almost made the mistake of hiring an individual contractor, and they're too risky.

This vendor gets great photographers/videographers and does an incredible editing job to make it even better. You will thank me later, because we were incredible happy with our photos! Read less
Services Used: Photography
Default vendor profile pic
Anonymous
Wedding:
1+ year ago
0.0/5.0
Hello,

My husband and I actually had an alright experience with this company until trying to get our photos/video. They came took the photos and the video as they were supposed to. However, when I got the video back it had no sound and was not edited. The photos came back (only online never sent to me) with shadows all over everyone faces. I asked if they could please be edited further. Well two months went by and nothing. So then I found out that they went bankrupt. Now my issue is that I got the email for the new company Data Management Solutions and got a response saying they had my video and photos and would mail them in three weeks. Well now its been another month and a half later and they won't respond. I know they have my video and photos and thats all I want. Any one have any suggestions??
Hello,

My husband and I actually had an alright experience with this company until trying to get our Read more...
Hello,

My husband and I actually had an alright experience with this company until trying to get our photos/video. They came took the photos and the video as they were supposed to. However, when I got the video back it had no sound and was not edited. The photos came back (only online never sent to me) with shadows all over everyone faces. I asked if they could please be edited further. Well two months went by and nothing. So then I found out that they went bankrupt. Now my issue is that I got the email for the new company Data Management Solutions and got a response saying they had my video and photos and would mail them in three weeks. Well now its been another month and a half later and they won't respond. I know they have my video and photos and thats all I want. Any one have any suggestions?? Read less
Services Used: Photography
Default vendor profile pic
Anonymous
Wedding:
1+ year ago
0.0/5.0
Anyone find a contact for Data Solutions Management(the company who took over for Urbane)? I got a response in email about a month ago and ever since then nothing. They said they have my video and photos and all I want is them mailed. I'll even have someone go in and get them if I have to!Anyone? Please let me know.
Anyone find a contact for Data Solutions Management(the company who took over for Urbane)? I got a response in email about Read more...
Anyone find a contact for Data Solutions Management(the company who took over for Urbane)? I got a response in email about a month ago and ever since then nothing. They said they have my video and photos and all I want is them mailed. I'll even have someone go in and get them if I have to!Anyone? Please let me know. Read less
Services Used: Photography, Videography
Default vendor profile pic
Anonymous
Wedding:
1+ year ago
1.8/5.0
I GAVE A 5 STAR FOR QUALITY OF SERVICE BECAUSE OF THE 3RD PARTY VENDORS WHO WERE HIRED FOR OUR WEDDING. THEY DID A GREAT JOB, URBANE DID NOT.

DO NOT USE URBANE WEDDING CO.

THEY WENT BANKRUPT AND ARE NOT COMPLETING THEIR JOBS. THE TWO VENDORS WE HAD FOR VIDEOGRAPHER(MICHAEL) AND PHOTOGRAPHER(TANYA) WERE GREAT, BUT THEY WERE THIRD PARTY HIRED VENDORS THROUGH URBANE. THE 3rd PARTY VENDORS DID A GREAT JOB. THE PHOTOGRAPHER SENT US OUR PHOTOS AND EVERYTHING WAS GREAT. BUT THEN WE WERE WAITING MONTHS FOR OUR VIDEO. WE THEN FOUND OUT THROUGH A NEWS REPORT THAT URBANE HAD GONE BANKRUPT AND OUR CHANCES OF EVER GETTING OUR VIDEO WERE SLIM.

LUCKILY I AM VERY ORGANIZED AND HAD KEPT MICHAEL'S NUMBER IN MY PHONE FROM COORDINATING THE VIDEO SETUPS ON THE WEDDING DAY. I CALLED HIM AND HE STILL HAD OUR FOOTAGE. HE HAS HIS OWN COMPANY FOR VIDEOGRAPHY CALLED LOVE LETTER CINEMA, WHICH I WOULD RECOMMEND BECAUSE OF HOW WELL HE TOOK CARE OF US EVEN THOUGH URBANE WENT BANKRUPT.
I GAVE A 5 STAR FOR QUALITY OF SERVICE BECAUSE OF THE 3RD PARTY VENDORS WHO WERE HIRED FOR OUR WEDDING. THEY DID A GREAT Read more...
I GAVE A 5 STAR FOR QUALITY OF SERVICE BECAUSE OF THE 3RD PARTY VENDORS WHO WERE HIRED FOR OUR WEDDING. THEY DID A GREAT JOB, URBANE DID NOT.

DO NOT USE URBANE WEDDING CO.

THEY WENT BANKRUPT AND ARE NOT COMPLETING THEIR JOBS. THE TWO VENDORS WE HAD FOR VIDEOGRAPHER(MICHAEL) AND PHOTOGRAPHER(TANYA) WERE GREAT, BUT THEY WERE THIRD PARTY HIRED VENDORS THROUGH URBANE. THE 3rd PARTY VENDORS DID A GREAT JOB. THE PHOTOGRAPHER SENT US OUR PHOTOS AND EVERYTHING WAS GREAT. BUT THEN WE WERE WAITING MONTHS FOR OUR VIDEO. WE THEN FOUND OUT THROUGH A NEWS REPORT THAT URBANE HAD GONE BANKRUPT AND OUR CHANCES OF EVER GETTING OUR VIDEO WERE SLIM.

LUCKILY I AM VERY ORGANIZED AND HAD KEPT MICHAEL'S NUMBER IN MY PHONE FROM COORDINATING THE VIDEO SETUPS ON THE WEDDING DAY. I CALLED HIM AND HE STILL HAD OUR FOOTAGE. HE HAS HIS OWN COMPANY FOR VIDEOGRAPHY CALLED LOVE LETTER CINEMA, WHICH I WOULD RECOMMEND BECAUSE OF HOW WELL HE TOOK CARE OF US EVEN THOUGH URBANE WENT BANKRUPT. Read less
Services Used: Photography, Videography
Default vendor profile pic
Shannon
Wedding:
4/27/2013
5.0/5.0
I hired Urbane wedding company at the last minute to do videography for my April wedding near Austin, Texas. We hadn't originally budgeted for a videographer but just before the wedding I decided I HAD to have a video of our big day. Urbane was able to work with my budget and give us a fantastic deal on a videography package. On the day of the videographer was almost invisible. I was shocked when we watched our highlight video for the first time and saw all that he had captured. It was perfection!. The team at Urbane is very responsive and helpful. I would definitely recommend them to anyone looking for high quality and a great price.
I hired Urbane wedding company at the last minute to do videography for my April wedding near Austin, Texas. We hadn't Read more...
I hired Urbane wedding company at the last minute to do videography for my April wedding near Austin, Texas. We hadn't originally budgeted for a videographer but just before the wedding I decided I HAD to have a video of our big day. Urbane was able to work with my budget and give us a fantastic deal on a videography package. On the day of the videographer was almost invisible. I was shocked when we watched our highlight video for the first time and saw all that he had captured. It was perfection!. The team at Urbane is very responsive and helpful. I would definitely recommend them to anyone looking for high quality and a great price. Read less
Services Used: Videography
Default vendor profile pic
Michelle
Wedding:
4/27/2013
0.0/5.0
I am looking for anyone else that has used this company since Mid May through June 2013. I believe they have gone bankrupt and have taken our money and memories with them!! No calls, emails, or attempt to return any of my contacts with them. Their website is gone as of today (it was still up yesterday) and directed us to a data solutions company! Really sad and fraudulent of them! Please if anyone else is in the same boat, please contact me.
I am looking for anyone else that has used this company since Mid May through June 2013. I believe they have gone bankrupt Read more...
I am looking for anyone else that has used this company since Mid May through June 2013. I believe they have gone bankrupt and have taken our money and memories with them!! No calls, emails, or attempt to return any of my contacts with them. Their website is gone as of today (it was still up yesterday) and directed us to a data solutions company! Really sad and fraudulent of them! Please if anyone else is in the same boat, please contact me. Read less
Services Used: Videography
Thanks for visiting the vendor listing for Urbane Wedding Co.
Please let this vendor know that you found them on the WeddingWire Network.
Ww logo
 
Nophoto 220