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Utopia Bakery

San Luis Obispo , CA

LOCATION

San Luis Obispo, CA 93401 US

PHONE

805-503-0539

WEBSITE

View website
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Wedding Cake

REVIEWS

3.8
out of 5.0
3.7/5.0
3.5/5.0
3.5/5.0
4.7/5.0
3.7/5.0
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weddedbliss22
Wedding:
10/22/2010
1.4/5.0
This was by far the most unprofessional venue I had to deal with when planning my wedding. The saving grace for this bakery was in fact the cupcakes themselves (I opted for the fun cupcakes instead of the traditional wedding cake).
The cupcakes were very tasty & the small cake specially made for the cake-cutting ceremony was delicious. Unfortunately my now-husband was to take care of the small cake & it had brown chocolate frosting instead of the classic white, but I still love him!
Cupcakes aside, this was the most unprofessional wedding venue I have ever come across. Scott the owner was nice enough & he really was very pleasant to work with.....when you were able to get a hold of him. About 9 out of 10 times I would try to contact him, his clueless staff would tell me he's in the back, place me on hold, then get back on the line saying they didn't know where he was. If you called Scott's direct line, it would go straight to voicemail & he returned phone calls a week later. My husband & I had each left countless messages that were never answered. The customer service was very frustrating.
If you need a bakery for something as simple as cupcakes or as elaborate as a three tier wedding cake, please go somewhere else. Delicious cupcakes & a nice-guy-attitude do not make up for the unprofessionalism & carelessness that was my experience.
This was by far the most unprofessional venue I had to deal with when planning my wedding. The saving grace for this Read more...
This was by far the most unprofessional venue I had to deal with when planning my wedding. The saving grace for this bakery was in fact the cupcakes themselves (I opted for the fun cupcakes instead of the traditional wedding cake).
The cupcakes were very tasty & the small cake specially made for the cake-cutting ceremony was delicious. Unfortunately my now-husband was to take care of the small cake & it had brown chocolate frosting instead of the classic white, but I still love him!
Cupcakes aside, this was the most unprofessional wedding venue I have ever come across. Scott the owner was nice enough & he really was very pleasant to work with.....when you were able to get a hold of him. About 9 out of 10 times I would try to contact him, his clueless staff would tell me he's in the back, place me on hold, then get back on the line saying they didn't know where he was. If you called Scott's direct line, it would go straight to voicemail & he returned phone calls a week later. My husband & I had each left countless messages that were never answered. The customer service was very frustrating.
If you need a bakery for something as simple as cupcakes or as elaborate as a three tier wedding cake, please go somewhere else. Delicious cupcakes & a nice-guy-attitude do not make up for the unprofessionalism & carelessness that was my experience. Read less
Services Used: Wedding Cake
130x130 sq 1252818772109 napa2008
Anonymous
Wedding:
2+ years ago
5.0/5.0
We loved working Scott, the owner of the bakery. He's so nice, reliable, flexible, accomodating, and responsive. He's there to make the bride and groom happy. We got cupcakes as our wedding cake. The cupcakes were delicious and gotten great compliments from our guests. Highly highly recommended.
We loved working Scott, the owner of the bakery. He's so nice, reliable, flexible, accomodating, and responsive. He's Read more...
We loved working Scott, the owner of the bakery. He's so nice, reliable, flexible, accomodating, and responsive. He's there to make the bride and groom happy. We got cupcakes as our wedding cake. The cupcakes were delicious and gotten great compliments from our guests. Highly highly recommended. Read less
Services Used: Wedding Cake
Bg13
Carol
Wedding:
2/20/2010
5.0/5.0
MJ was a pleasure to work with. She was responsive and followed through. She was willing to make different kinds of cake for us and even create a couple of custom cake flavors for us. Our cake was delicious and looked beautiful. We were very happy. :)
MJ was a pleasure to work with. She was responsive and followed through. She was willing to make different kinds of cake Read more...
MJ was a pleasure to work with. She was responsive and followed through. She was willing to make different kinds of cake for us and even create a couple of custom cake flavors for us. Our cake was delicious and looked beautiful. We were very happy. :) Read less
Services Used: Wedding Cake
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