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V. Sattui Winery

Saint Helena , CA
CONTACT US
CONTACT US

LOCATION

1111 White Lane
Saint Helena, CA 94574 US (map)

PHONE

707-963-7741

WEBSITE

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Wedding Venue

REVIEWS

4.2
out of 5.0
4.3/5.0
4.3/5.0
4.1/5.0
4.2/5.0
4.3/5.0
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Kristen
Wedding:
6/26/2014
4.3/5.0
V. Sattui is GORGEOUS, and then once you add flowers and decorations it's like a wedding out of a movie - at least mine was!
Alicia is fantastic - she is the director of events, and she doesn't miss a beat. My issue with staff was Lisa quit in the middle of my wedding and just simply quit talking to me and didn't tell me! I found out from a vendor that she was no longer working there. Luckily, Alicia picked up her slack and rocked it. A couple of days before the wedding we went in and were told Tanya would be taking over the wedding and then day of wedding it was a whole different set of girls. It was confusing - but I ended my experience with Lauren who is amazing. She is organized, responsive, kind and understanding. I wish I would have been assigned to her from the beginning! Our overall experience was fantastic. I had my fairytale wedding there, and I am so glad that we picked V. Sattui for our special day. If Lisa would have communicated with me or at least given me a heads up that she was leaving this would be a 5 star review. Even while she was there I would often have call Alicia to get anything done or any questions answered. BUT! Alicia and Lauren are rockstar and I don't think there is a more beautiful venue out there!
V. Sattui is GORGEOUS, and then once you add flowers and decorations it's like a wedding out of a movie - at least mine Read more...
V. Sattui is GORGEOUS, and then once you add flowers and decorations it's like a wedding out of a movie - at least mine was!
Alicia is fantastic - she is the director of events, and she doesn't miss a beat. My issue with staff was Lisa quit in the middle of my wedding and just simply quit talking to me and didn't tell me! I found out from a vendor that she was no longer working there. Luckily, Alicia picked up her slack and rocked it. A couple of days before the wedding we went in and were told Tanya would be taking over the wedding and then day of wedding it was a whole different set of girls. It was confusing - but I ended my experience with Lauren who is amazing. She is organized, responsive, kind and understanding. I wish I would have been assigned to her from the beginning! Our overall experience was fantastic. I had my fairytale wedding there, and I am so glad that we picked V. Sattui for our special day. If Lisa would have communicated with me or at least given me a heads up that she was leaving this would be a 5 star review. Even while she was there I would often have call Alicia to get anything done or any questions answered. BUT! Alicia and Lauren are rockstar and I don't think there is a more beautiful venue out there! Read less
Services Used: Wedding Venue
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Kelli
Wedding:
10/22/2012
5.0/5.0
We had a fantastic experience with our elopement at V Sattui. Everyone we worked with was super friendly, flexible and on top of things. In addition, the winery is a beautiful setting for a wedding!
We had a fantastic experience with our elopement at V Sattui. Everyone we worked with was super friendly, flexible and on Read more...
We had a fantastic experience with our elopement at V Sattui. Everyone we worked with was super friendly, flexible and on top of things. In addition, the winery is a beautiful setting for a wedding! Read less
Services Used: Wedding Venue
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Vanessa
Wedding:
7/1/2012
5.0/5.0
Everything was above and beyond anything we expected or hoped for. If I had the option to change anything, I would not change one think. Perfect perfect perfect!
Everything was above and beyond anything we expected or hoped for. If I had the option to change anything, I would not Read more...
Everything was above and beyond anything we expected or hoped for. If I had the option to change anything, I would not change one think. Perfect perfect perfect! Read less
Services Used: Wedding Venue
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tiernansf
Wedding:
4/14/2012
4.8/5.0
V. Sattui was the perfect choice for our wine country wedding. The setting for our ceremony and reception was beautiful. V. Sattui is one of the only wineries in the area that can legally host weddings, but we would have picked it for it's gorgeous grounds regardless. Plus, they have a large portfolio of terrific wines and fantastic service! Our wedding was so unique and intimate and a lot of that had to do with the venue. We really loved working with Kelly and the V. Sattui team!
V. Sattui was the perfect choice for our wine country wedding. The setting for our ceremony and reception was beautiful. Read more...
V. Sattui was the perfect choice for our wine country wedding. The setting for our ceremony and reception was beautiful. V. Sattui is one of the only wineries in the area that can legally host weddings, but we would have picked it for it's gorgeous grounds regardless. Plus, they have a large portfolio of terrific wines and fantastic service! Our wedding was so unique and intimate and a lot of that had to do with the venue. We really loved working with Kelly and the V. Sattui team! Read less
Services Used: Wedding Venue
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N_elmore
Wedding:
7/17/2011
5.0/5.0
I just got married at V. Sattui and I can't rave enough about it! I got married in the courtyard and had our reception in the barrel room! Everything was absolutely gorgeous and I couldn't have imagined anything more perfect! All of the staff who worked with me on planning were so great and accommodating at the fact that I wasn't from the area! I can't wait until my husband and I go back to visit! I highly recommend either having your event here or just visiting, you won't regret it!
I just got married at V. Sattui and I can't rave enough about it! I got married in the courtyard and had our reception in Read more...
I just got married at V. Sattui and I can't rave enough about it! I got married in the courtyard and had our reception in the barrel room! Everything was absolutely gorgeous and I couldn't have imagined anything more perfect! All of the staff who worked with me on planning were so great and accommodating at the fact that I wasn't from the area! I can't wait until my husband and I go back to visit! I highly recommend either having your event here or just visiting, you won't regret it! Read less
Services Used: Wedding Venue
Wwnetwork 128
R
Wedding:
5/1/2011
1.0/5.0
I have had a horrible experience with V.Sattui and I am taking the time to write this out because I do not want any other brides having this same horrible experience my husband and I have had.

Pat Kruger and Kelly will be very helpful in the beginning when you are considering the property and signing your contract but after that, they pretty much wipe their hands clean of everything. I have also read in other reviews to double check your contract before signing it because there have been mistakes written into contracts before that have been easily overlooked by the couple.

It is now nearly 6 months past our wedding date and we are STILL waiting for our deposit check. Let me clarify that they

1. First sent the check to the wrong address.

2. Then they addressed it to the wrong person.

3. Then when I finally cashed the check at the bank, they had STOPPED PAYMENT on the check and we had to pay a $10 fee to our bank for this. OUT OF OUR OWN POCKET.



We also ordered an Imperial Bottle of Wine to be signed by our guests.

1. Sattui sends the wrong bottle.

2. Satuii sends the FedEx guy to the wrong address (I should also note that they sent the FedEx guy to the WRONG STATE-- how does that happen?????)

3. Sattui expects us to send them the wrong bottle back without providing a receipt. Why would we voluntariliy want to be liable for an expensive IMPERIAL sized bottle of wine??



This back-and-forth goes on for MONTHS. It started in June and it is now late October!!!!!

I live abroad and am spending 7 days in the States. I have physically stayed at home for 2.5 days now waiting for the deposit check they supposedly overnighted. I waited ALL DAY Tuesday for the check. It never arrived (again-- I only have 7 days on my vacation and I'm wasting time staying at home waiting for this package that I need to sign for). The VP/General Manager of V. Sattui, John Winkleahaus, told us that the check would arrive on Wednesday so I have waited home all day for it.

It still has not arrived so I called them to find out what was going on-- they forgot to send it and keep apologizing.

Pat Kruger has no manners when dealing with her brides ONCE she gets the initial wedding deposit from you. This is non-refundable so her work is done in other words once she gets this deposit from you. She has the audacity not to hear me out and ask what it is that I want-- when it is crystal clear that I'm trying to get my deposit back.

If any brides have any questions about V. Sattui, please do not hesitate to ask me. I agree that the venue is beautiful... but dealing with their staff has been horrible to say the least and leaves such a sour taste in my mouth when I think about our wedding due to their mistakes and lack of manners/customer service.
I have had a horrible experience with V.Sattui and I am taking the time to write this out because I do not want any other Read more...
I have had a horrible experience with V.Sattui and I am taking the time to write this out because I do not want any other brides having this same horrible experience my husband and I have had.

Pat Kruger and Kelly will be very helpful in the beginning when you are considering the property and signing your contract but after that, they pretty much wipe their hands clean of everything. I have also read in other reviews to double check your contract before signing it because there have been mistakes written into contracts before that have been easily overlooked by the couple.

It is now nearly 6 months past our wedding date and we are STILL waiting for our deposit check. Let me clarify that they

1. First sent the check to the wrong address.

2. Then they addressed it to the wrong person.

3. Then when I finally cashed the check at the bank, they had STOPPED PAYMENT on the check and we had to pay a $10 fee to our bank for this. OUT OF OUR OWN POCKET.



We also ordered an Imperial Bottle of Wine to be signed by our guests.

1. Sattui sends the wrong bottle.

2. Satuii sends the FedEx guy to the wrong address (I should also note that they sent the FedEx guy to the WRONG STATE-- how does that happen?????)

3. Sattui expects us to send them the wrong bottle back without providing a receipt. Why would we voluntariliy want to be liable for an expensive IMPERIAL sized bottle of wine??



This back-and-forth goes on for MONTHS. It started in June and it is now late October!!!!!

I live abroad and am spending 7 days in the States. I have physically stayed at home for 2.5 days now waiting for the deposit check they supposedly overnighted. I waited ALL DAY Tuesday for the check. It never arrived (again-- I only have 7 days on my vacation and I'm wasting time staying at home waiting for this package that I need to sign for). The VP/General Manager of V. Sattui, John Winkleahaus, told us that the check would arrive on Wednesday so I have waited home all day for it.

It still has not arrived so I called them to find out what was going on-- they forgot to send it and keep apologizing.

Pat Kruger has no manners when dealing with her brides ONCE she gets the initial wedding deposit from you. This is non-refundable so her work is done in other words once she gets this deposit from you. She has the audacity not to hear me out and ask what it is that I want-- when it is crystal clear that I'm trying to get my deposit back.

If any brides have any questions about V. Sattui, please do not hesitate to ask me. I agree that the venue is beautiful... but dealing with their staff has been horrible to say the least and leaves such a sour taste in my mouth when I think about our wedding due to their mistakes and lack of manners/customer service. Read less
Services Used: Wedding Venue
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Ji
Wedding:
8/8/2010
4.1/5.0
Unfortunately our original coordinator left her position before our wedding and so we had someone we weren't as familiar with on the actual day, but other than that, everything was beautiful and went as planned. The venue is gorgeous, and carries a wide selection of delicious and affordable wines.
Unfortunately our original coordinator left her position before our wedding and so we had someone we weren't as familiar Read more...
Unfortunately our original coordinator left her position before our wedding and so we had someone we weren't as familiar with on the actual day, but other than that, everything was beautiful and went as planned. The venue is gorgeous, and carries a wide selection of delicious and affordable wines. Read less
Services Used: Wedding Venue
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missalex
Wedding:
9/26/2009
3.9/5.0
I loved the venue as a location but the staff professionalism was not as fabulous. They got my emails confused with another bride, sent me her invoice instead and had constant spelling errors throughout every email. They also messed up billing my wine invoice and we had to give them the credit card number a second time. That said, they are VERY nice, if not completely professional and the actual day of my wedding was flawless. Sattui is one of the most gorgeous places to be married, the wine is superb and they are pretty accommodating. I would still book with them even knowing what I do now but the price for a September wedding is a bit high. Not my favorite vendor, but not a bad vendor, at all.

EDIT: I forgot to add that Sattui was VERY FLEXIBLE with us (Carli especially, who is super nice)...we wanted to use feathers instead of rose petals down the aisle, which can leave quite a bit more of a mess. They took care of it completely after the ceremony, it was like the feathers just disappeared, but I know it wasn't easy to clean them up since they are so small and light! They really do know how to execute on the actual day of the wedding!
I loved the venue as a location but the staff professionalism was not as fabulous. They got my emails confused with Read more...
I loved the venue as a location but the staff professionalism was not as fabulous. They got my emails confused with another bride, sent me her invoice instead and had constant spelling errors throughout every email. They also messed up billing my wine invoice and we had to give them the credit card number a second time. That said, they are VERY nice, if not completely professional and the actual day of my wedding was flawless. Sattui is one of the most gorgeous places to be married, the wine is superb and they are pretty accommodating. I would still book with them even knowing what I do now but the price for a September wedding is a bit high. Not my favorite vendor, but not a bad vendor, at all.

EDIT: I forgot to add that Sattui was VERY FLEXIBLE with us (Carli especially, who is super nice)...we wanted to use feathers instead of rose petals down the aisle, which can leave quite a bit more of a mess. They took care of it completely after the ceremony, it was like the feathers just disappeared, but I know it wasn't easy to clean them up since they are so small and light! They really do know how to execute on the actual day of the wedding! Read less
Services Used: Wedding Venue
Bg21
Anonymous
Wedding:
2+ years ago
3.2/5.0
The vineyard is absolutely beautiful and I would get married there again. I could not imagine getting married anywhere else. We had an amazing wedding with no significant issues.

But with that said they have set rules that you have to follow and many of them cause you to spend more money. For example, they have a 2 hour window for drop off and set up of rentals which leads to an additional $200 charge. This was something that no one mentioned until a month before the wedding.

The contact person for weddings changed 3 times during our engagement. It was a year period but 3 people is alot of change. There were no significant issues that came from this just alot of repeating myself and saying well so and so said. They were all quick to respond but no one really went out of there way to make things work. The day of the wedding she was not around to let us in and out for pictures when we needed to. And did not bring out the champagne for our first look as promised the day before. Shouldn't be that hard to forget when it was discussed the night before. Although the wedding planner was supposed to remember this as well so it's not all on them.

They were very flexible with setting up meetings and wine tastings. The flexibility rating is simply because of all the rules. And I do understand that some are needed in order for the vineyard to open the following day. Just keep in mind that it will lead to expenses and a short wedding since you can not start until 6:30pm (be on property for pictures before 4:30pm) and must end by 11:00pm.

This is an amazing venue and we had a wonderful wedding there. You just need to be the right type of couple that is willing to conform to the rules and has some extra cash to spend.
The vineyard is absolutely beautiful and I would get married there again. I could not imagine getting married anywhere Read more...
The vineyard is absolutely beautiful and I would get married there again. I could not imagine getting married anywhere else. We had an amazing wedding with no significant issues.

But with that said they have set rules that you have to follow and many of them cause you to spend more money. For example, they have a 2 hour window for drop off and set up of rentals which leads to an additional $200 charge. This was something that no one mentioned until a month before the wedding.

The contact person for weddings changed 3 times during our engagement. It was a year period but 3 people is alot of change. There were no significant issues that came from this just alot of repeating myself and saying well so and so said. They were all quick to respond but no one really went out of there way to make things work. The day of the wedding she was not around to let us in and out for pictures when we needed to. And did not bring out the champagne for our first look as promised the day before. Shouldn't be that hard to forget when it was discussed the night before. Although the wedding planner was supposed to remember this as well so it's not all on them.

They were very flexible with setting up meetings and wine tastings. The flexibility rating is simply because of all the rules. And I do understand that some are needed in order for the vineyard to open the following day. Just keep in mind that it will lead to expenses and a short wedding since you can not start until 6:30pm (be on property for pictures before 4:30pm) and must end by 11:00pm.

This is an amazing venue and we had a wonderful wedding there. You just need to be the right type of couple that is willing to conform to the rules and has some extra cash to spend. Read less
Services Used: Wedding Venue
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Anonymous
Wedding:
2+ years ago
5.0/5.0
There's not much that needs to be said about having a wedding at V. Sattui. It's one of the most beautiful venues I've ever seen, and that night, everything looked like a fairy tale--I felt like a princess in a castle!
There's not much that needs to be said about having a wedding at V. Sattui. It's one of the most beautiful venues I've Read more...
There's not much that needs to be said about having a wedding at V. Sattui. It's one of the most beautiful venues I've ever seen, and that night, everything looked like a fairy tale--I felt like a princess in a castle! Read less
Services Used: Wedding Venue

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1111 White Lane, Saint Helena, CA 94574 See On Map
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