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(9)

Valley Bakery

Thousand Oaks , CA

LOCATION

2838 E Thousand Oaks Blvd
Thousand Oaks, CA US 91362 (map)

PHONE

805-495-5509
Please let this vendor know that you found them on the WeddingWire Network.
Wedding Cake

REVIEWS

3.8
out of 5.0
3.8/5.0
4.2/5.0
3.8/5.0
3.7/5.0
3.7/5.0
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Sarah
Wedding:
4/11/2014
5.0/5.0
Delicious. Valley Bakery is so nice to work with. When we went in for our consultation for a small wedding, we were not rushed, but were treated with respect. Thank you. Not all bakeries in the area were willing to do that given our size. The cake was moist and delicious. We even used them for the bridal shower. The butter cream frosting looked smooth and like fondant.
A wonderful local bakery with pleasant owner/staff. Thank you!
Services Used: Wedding Cake
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Alison & Brian
Wedding:
6/1/2013
5.0/5.0
My guests said it was the most delicious cake EVER. If that doesn't say how I feel about Valley Bakery...YUM!!!! We ordered the chocolate and vanilla cake combo with chocolate chip custard and whipped cream frosting. It was AMAZING!!! Our wedding was outdoors and since the cake wasn't going to be refrigerated after delivery, we asked Valley Bakery to deliver it frozen. They delivered it frozen around 2:30pm and by 8:00pm it was PERFECT! Such an accommodating team and a really lovely family owned business. Will be ordering cakes from them for years to come...DELICIOUS!
Services Used: Wedding Cake
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Kirsten
Wedding:
3/23/2013
5.0/5.0
I was researching bakeries when I discovered that one of my coworkers owned a bakery. My husband and I visited several different bakeries before finally settling with valley. Carisa and her family were always there with any needs that we had. The cake tasted excellent. They even work out a compliance with you so that the top laker of the cake does not have to be saved for an entire year and taste gross.
Services Used: Wedding Cake
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Brian Dilley
Wedding:
4/30/2011
5.0/5.0
Our cake was excellent. We chose red velvet cake with chocolate chip custard filling and cream cheese frosting, YUM!!
Services Used: Wedding Cake
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Csbaby2004
Wedding:
10/9/2010
2.5/5.0
The sample cake I had from here was great, but I read bad things online from them, so I chose not to use them for my wedding, and got a birthday cake from them instead. It was dry! It had barely any flavor. When we went to our appointments, the lady was so nice, but there was a child running around. So glad that I did not do my wedding cake through them.
Services Used: Unique Services
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ColetteAppel
Wedding:
6/20/2009
4.9/5.0
My cake was absolutely perfect. We have been going there forever and knew it was the place for our wedding cake. I came in with poor quality pictures and they were able to make the cake exactly what I wanted. It tasted awesome too, which not always is the case with wedding cakes. The price was extremely reasonable and was just what I wanted. I could not have been happier with my cake and got so many compliments on it. Valley Bakery will not let you down!!
Services Used: Wedding Cake
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irmgart
Wedding:
9/21/2008
0.0/5.0
My daughter's cake was delivered with the chocolate icing decorations (scrolling on one tier, 3-dot clusters on the other) bleeding, the decorating done very poorly (the scrolling was uneven, and not with nice curving and smudged in an area; the dot clusters were uneven with many of the 3 dots much closer to each other than in other clusters and many of the clusters tilted so that the bottom 2 dots weren't level with each other. The reception attendants tried to address the bleeding with the baker and her helper, but they said they would not be responsible for the cake and hurriedly left. (They claimed no responsibilty because the tablecloth coverlet was blowing in the wind before they set the cake down and they claimed it hit the cake - the attendants held and pinned the cloth down immediately so that it wouldn't hit the cake.) The attendants said Valley Bakery was rude and unprofessional. One of the attendants took pictures immediately because of the bleeding and how poorly it was decorated. Someone even said it looked like a 6th grader had decorated the cake. I called several times on different days to speak with the owner/baker of Valley Bakery and was told she would call me back, but she never did. When I finally got a hold of her, she stated it was normal for the icing to bleed. (I have contacted numerous other bakeries and they all state it is unacceptable to bleed on delivery.) (We had spoken in detail with the employee who took our order and even prior to then and were assured the wedding/reception outside, time of delivery to time of serving, etc. would be fine and pose no problems, but were never told of the possibility of the cake bleeding upon arrival.) When I went to the bakery to speak with the baker and show pictures of the cake and point out specific problems with the workmanship, she said 'I'm human.' She had also stated the employee who took the order should have attached a picture of the decorated cake we referred to so she could copy it, even though the type of scrolling which they have a name for was spelled out on the contract and was not followed. There has been no offer to make restitution and no hint of any apology for anything, not even perchance any miscommunication. They expressed no concern with the fact that I could not recommend their bakery, saying in so many words that it wouldn't hurt their business. I am pursuing to be paid back for the cake as they have made no effort whatsoever to accept any responsibility and clearly do not take seriously that it is important for a bride and groom to have a beautiful, professionally done cake if that is what they want and order one from a bakery that claims that is what they provide.
Services Used: Wedding Cake
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kmontana
Wedding:
6/7/2008
2.0/5.0
The workers there were friendly and that's about the only good thing going for them. The cake tasting was completely different than the actual wedding cake. The wedding cake was horrible. Even more horrifying some of my closest guests even called to tell me about it after the wedding. And not one or two people but 7 or 8. The price was cheap for a Red Velvet cake, but I much would have rather paid more and had a delicious cake. I don't recommend this place for wedding cakes. If you want donuts and pastries, maybe.
Services Used: Wedding Cake
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Ava
Wedding:
5/5/2007
5.0/5.0
I have used Valley Bakery for many years. They did my grandparents wedding cake over 50 years ago. They are helpful and I have to say that my husband loved every flavor of cake they had. The prices are wonderful.
Services Used: Wedding Cake

MAP

 
2838 E Thousand Oaks Blvd, Thousand Oaks, CA 91362 See On Map
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