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Venetian Terrace

Irving , TX

LOCATION

Irving, TX US
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Wedding Venue

REVIEWS

3.9
out of 5.0
3.9/5.0
3.7/5.0
3.8/5.0
4.2/5.0
4.0/5.0
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Anonymous
Wedding:
[Private]
0.5/5.0
Beware! This owner will tell you anything to get you business, and then not follow through on his promises. He is rude, his staff is rude and lazy. The day of my friend's wedding, he FAILED to tell her that a Canal Festival being held by the city of Las Colinas had been planned, and the bride was to have her wedding outside. The owner, Sasha, and his manager, Mona still demanded that she have her wedding outside on the terrace. When my friend, the bride, said no one would be able to hear the ceremony because of the noise of the Festival, WHICH SHE WAS ONLY TOLD OF ONE WEEK BEFORE HER WEDDING, the manager Mona said she would not help her on her wedding day, and said they needed to find someone else to coordinate all the details. The food was just so-so, the waiters were slow and lazy, and the owner was rude. Do NOT book your wedding here - it will not turn out the way you had dreamed of. It might be a pretty place, but the truth is that it's very difficult to work with the owner and manager.
Beware! This owner will tell you anything to get you business, and then not follow through on his promises. He is rude, Read more...
Beware! This owner will tell you anything to get you business, and then not follow through on his promises. He is rude, his staff is rude and lazy. The day of my friend's wedding, he FAILED to tell her that a Canal Festival being held by the city of Las Colinas had been planned, and the bride was to have her wedding outside. The owner, Sasha, and his manager, Mona still demanded that she have her wedding outside on the terrace. When my friend, the bride, said no one would be able to hear the ceremony because of the noise of the Festival, WHICH SHE WAS ONLY TOLD OF ONE WEEK BEFORE HER WEDDING, the manager Mona said she would not help her on her wedding day, and said they needed to find someone else to coordinate all the details. The food was just so-so, the waiters were slow and lazy, and the owner was rude. Do NOT book your wedding here - it will not turn out the way you had dreamed of. It might be a pretty place, but the truth is that it's very difficult to work with the owner and manager. Read less
Services Used: Wedding Venue
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Cynthia
Wedding:
9/13/2014
5.0/5.0
Venetian Terrace was the perfect wedding venue. It is unique and provides such great flexibility, fusing both indoor and outdoor components. The food was also absolutely amazing, the staff were exceptional and the communication during the reception was excellent. We did a buffet dinner; the lead staff member brought us (the bride/groom) a dinner plate for us. We brought our own cake, which they cut for us (a service that would either be charged or not allowed at other venues). They allowed us to bring all of our decor items the day before and allowed us to keep it their overnight so that we didn't have to pack everything up on the night of our wedding.

One thing to note is to be clear on driving and parking directions as Venetian Terrace cannot be seen from the road - you have to take some stairs down towards the canal. We placed signs on the streets on where to park and how to get to the reception. This should not be a deterrent from booking Venetian Terrace - just something to note!

After searching for so many months for the perfect venue that is affordable, we were so blessed to have found Venetian Terrace. We highly recommend Venetian Terrace.
Venetian Terrace was the perfect wedding venue. It is unique and provides such great flexibility, fusing both indoor and Read more...
Venetian Terrace was the perfect wedding venue. It is unique and provides such great flexibility, fusing both indoor and outdoor components. The food was also absolutely amazing, the staff were exceptional and the communication during the reception was excellent. We did a buffet dinner; the lead staff member brought us (the bride/groom) a dinner plate for us. We brought our own cake, which they cut for us (a service that would either be charged or not allowed at other venues). They allowed us to bring all of our decor items the day before and allowed us to keep it their overnight so that we didn't have to pack everything up on the night of our wedding.

One thing to note is to be clear on driving and parking directions as Venetian Terrace cannot be seen from the road - you have to take some stairs down towards the canal. We placed signs on the streets on where to park and how to get to the reception. This should not be a deterrent from booking Venetian Terrace - just something to note!

After searching for so many months for the perfect venue that is affordable, we were so blessed to have found Venetian Terrace. We highly recommend Venetian Terrace. Read less
Services Used: Wedding Venue
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Melanie
Wedding:
6/22/2014
4.3/5.0
First off, I would just love to say, that Renetta and Mona were there for me and my now husband, through all the details, questions, and concerns all the way up to the actual wedding day! They were great!!

Renetta worked with us on the pricing for the ceremony and the reception. For the entire day and night, they include a deposit fee, venue fee, set up and break-down, food, linens, table ware, and ceremony chairs. Extras are alcohol, wedding cake, appetizers and more food options. I went with everything included, and put an allowance towards the bar. The venue itself is incredibly beautiful and quaint. Located right on the Mandalay Canal, it's the perfect setting, and the ceremony site is never in the sun!! Perfect especially for couples who live in Irving or Las Colinas, as we did at the time. There is unfortunately not a room to get ready in, but the bathrooms are big enough that you can ( we did!). Worked out perfectly!

However, several things. Because it is on the canal, you have to give your guests specific directions, because you have to go down several steps to get to it. There's also no free parking. We had our guests park in the parking garage next to the venue, and provided $5 bills so they could get out (or you could buy tokens in advance from them, but there's no refund if you over estimate on the number of cars that will be parking). They provide a venue viewing for all the brides after you pay the deposit fee, where you can try some of the foods and drinks, however, it's not everything, and you can't taste everything on the menu before the big day.

The only thing that really did not sit well with me though was the wait staff on our wedding day. They removed me and my husband's plates way too soon, so we barely got any dinner or cake, and they started breaking down way too early when I still had guests! They took down my decorations without asking me, and basically forced us to start breaking down everything so THEY could leave.
First off, I would just love to say, that Renetta and Mona were there for me and my now husband, through all the details, Read more...
First off, I would just love to say, that Renetta and Mona were there for me and my now husband, through all the details, questions, and concerns all the way up to the actual wedding day! They were great!!

Renetta worked with us on the pricing for the ceremony and the reception. For the entire day and night, they include a deposit fee, venue fee, set up and break-down, food, linens, table ware, and ceremony chairs. Extras are alcohol, wedding cake, appetizers and more food options. I went with everything included, and put an allowance towards the bar. The venue itself is incredibly beautiful and quaint. Located right on the Mandalay Canal, it's the perfect setting, and the ceremony site is never in the sun!! Perfect especially for couples who live in Irving or Las Colinas, as we did at the time. There is unfortunately not a room to get ready in, but the bathrooms are big enough that you can ( we did!). Worked out perfectly!

However, several things. Because it is on the canal, you have to give your guests specific directions, because you have to go down several steps to get to it. There's also no free parking. We had our guests park in the parking garage next to the venue, and provided $5 bills so they could get out (or you could buy tokens in advance from them, but there's no refund if you over estimate on the number of cars that will be parking). They provide a venue viewing for all the brides after you pay the deposit fee, where you can try some of the foods and drinks, however, it's not everything, and you can't taste everything on the menu before the big day.

The only thing that really did not sit well with me though was the wait staff on our wedding day. They removed me and my husband's plates way too soon, so we barely got any dinner or cake, and they started breaking down way too early when I still had guests! They took down my decorations without asking me, and basically forced us to start breaking down everything so THEY could leave. Read less
Services Used: Catering, Wedding Venue
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Christy
Wedding:
6/1/2013
5.0/5.0
I cannot say enough good things about this venue. It's gorgeous, right on the canal, secluded. Such a lovely, lovely venue. And affordable. I did a lot of research before selecting the Venetian Terrace, and I can tell you that it greatly outshines every other venue of comparable pricing and probably most (if not all) of the more expensive ones.

The service is great, too. Renetta was always available by email to answer my questions (and boy did I have a lot). They also helped get the photo booth in the reception space and set up on time DESPITE the fact that our photo booth people were two hours late and still had not even brought their equipment into the building at the time that the ceremony was due to start in the courtyard. When your venue steps up to fix problems caused by some other vendor—that’s what I call good service.

The food was wonderful! We got lots and lots of compliments from our guests. The alcohol service was great, too. We definitely feel like we got our money’s worth. The bartender was fun and courteous to my guests.

Also, I must stress the fact that you get the venue ALL DAY LONG! Being able decorate early—then move on to get dressed knowing everything was in place really lowered my stress level that day. And when rain threatened my decorations, the VT staff stepped up to the plate. I had an arch decorated with flowers and my florist suggested I get a tarp to protect it if it rained before the ceremony—but to only use it as long as necessary so as not to smash the flowers. I left a tarp just in case and asked Renetta to put the tarp out if necessary. It rained before the ceremony—while I was in my hotel room getting ready. I could see the courtyard from my hotel balcony at the Omni. Just as I asked—the VT staff put the tarp up when it rained and took it down as soon as it was over. I was very impressed. They had no idea I was watching :)

I would recommend the VT to any other bride—whole-heartedly.
I cannot say enough good things about this venue. It's gorgeous, right on the canal, secluded. Such a lovely, lovely Read more...
I cannot say enough good things about this venue. It's gorgeous, right on the canal, secluded. Such a lovely, lovely venue. And affordable. I did a lot of research before selecting the Venetian Terrace, and I can tell you that it greatly outshines every other venue of comparable pricing and probably most (if not all) of the more expensive ones.

The service is great, too. Renetta was always available by email to answer my questions (and boy did I have a lot). They also helped get the photo booth in the reception space and set up on time DESPITE the fact that our photo booth people were two hours late and still had not even brought their equipment into the building at the time that the ceremony was due to start in the courtyard. When your venue steps up to fix problems caused by some other vendor—that’s what I call good service.

The food was wonderful! We got lots and lots of compliments from our guests. The alcohol service was great, too. We definitely feel like we got our money’s worth. The bartender was fun and courteous to my guests.

Also, I must stress the fact that you get the venue ALL DAY LONG! Being able decorate early—then move on to get dressed knowing everything was in place really lowered my stress level that day. And when rain threatened my decorations, the VT staff stepped up to the plate. I had an arch decorated with flowers and my florist suggested I get a tarp to protect it if it rained before the ceremony—but to only use it as long as necessary so as not to smash the flowers. I left a tarp just in case and asked Renetta to put the tarp out if necessary. It rained before the ceremony—while I was in my hotel room getting ready. I could see the courtyard from my hotel balcony at the Omni. Just as I asked—the VT staff put the tarp up when it rained and took it down as soon as it was over. I was very impressed. They had no idea I was watching :)

I would recommend the VT to any other bride—whole-heartedly. Read less
Services Used: Wedding Venue
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Karen
Wedding:
8/25/2012
4.8/5.0
We had our wedding/reception at the Venetian Terrace on August 25, 2012. Sasha (owner) and Mona (manager) were terrific to work with. The venue is beautiful, the food was great, Sasha created beautiful cakes for us, and our reception went off without a hitch.

Not sure why some people have had negative experiences with the staff...perhaps there were communication difficulties. Neither Sasha or Mona speak English as their first language, though they are both certainly proficient. However, just to be sure, I did find myself asking a couple of questions twice. I tend to be very organized and was careful to cover every detail with Mona before our wedding, but we had no problems. I thought the staff was very professional and friendly.

We had about 55 guests and several of them mentioned that ours was one of the best weddings they had ever been to - I know that was at least partly because of the great venue! I highly recommend Venetian Terrace if you want an intimate, beautiful setting for a small wedding.
We had our wedding/reception at the Venetian Terrace on August 25, 2012. Sasha (owner) and Mona (manager) were terrific to Read more...
We had our wedding/reception at the Venetian Terrace on August 25, 2012. Sasha (owner) and Mona (manager) were terrific to work with. The venue is beautiful, the food was great, Sasha created beautiful cakes for us, and our reception went off without a hitch.

Not sure why some people have had negative experiences with the staff...perhaps there were communication difficulties. Neither Sasha or Mona speak English as their first language, though they are both certainly proficient. However, just to be sure, I did find myself asking a couple of questions twice. I tend to be very organized and was careful to cover every detail with Mona before our wedding, but we had no problems. I thought the staff was very professional and friendly.

We had about 55 guests and several of them mentioned that ours was one of the best weddings they had ever been to - I know that was at least partly because of the great venue! I highly recommend Venetian Terrace if you want an intimate, beautiful setting for a small wedding. Read less
Services Used: Wedding Cake, Catering, Wedding Venue
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Tony
Wedding:
8/4/2012
4.9/5.0
This venue was great, everything went as planned or better. My wife did it again, of course she made all of the arrangements. We were both very happy with how everything turned out, the food was great as well as the DELICIOUS cake. The service/staff was excellent and everyone complimented us on picking this location. You will not be disappointed. I would recommend this venue to any couple looking to start their marriage in style.
This venue was great, everything went as planned or better. My wife did it again, of course she made all of the Read more...
This venue was great, everything went as planned or better. My wife did it again, of course she made all of the arrangements. We were both very happy with how everything turned out, the food was great as well as the DELICIOUS cake. The service/staff was excellent and everyone complimented us on picking this location. You will not be disappointed. I would recommend this venue to any couple looking to start their marriage in style. Read less
Services Used: Catering
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Jill
Wedding:
7/28/2012
4.8/5.0
My husband and I loved our wedding at Venetian Terrace! Located just minutes from Dallas on Hwy 114, travelling to Venetian Terrace was very easy for our families. There were plenty of good hotels nearby for our family members who travelled from out of state. The venue was so beautiful on our wedding day and all the pictures turned out really nice. The food was not only the best wedding food we ever had, but some of the best we ever had anywhere! The staff were professional, courteous, and really went out of their way to accomodate us. My husband and I highly recommend Venetian Terrace to anyone looking for a wedding venue that offers a great value, a unique setting and delicous food.
My husband and I loved our wedding at Venetian Terrace! Located just minutes from Dallas on Hwy 114, travelling to Read more...
My husband and I loved our wedding at Venetian Terrace! Located just minutes from Dallas on Hwy 114, travelling to Venetian Terrace was very easy for our families. There were plenty of good hotels nearby for our family members who travelled from out of state. The venue was so beautiful on our wedding day and all the pictures turned out really nice. The food was not only the best wedding food we ever had, but some of the best we ever had anywhere! The staff were professional, courteous, and really went out of their way to accomodate us. My husband and I highly recommend Venetian Terrace to anyone looking for a wedding venue that offers a great value, a unique setting and delicous food. Read less
Services Used: Catering
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Anonymous
Wedding:
2+ years ago
5.0/5.0
Due to unforseen circumstances we had to delay the start of our special occasion. The staff at Venetian Terrace not only was able to accomodate our dilemma, but also had the foresight to delay the prepration of food to ensure everything was fresh at the new start time. They also provided options for guests to pass time while they waited for the new start time.

And all of this at no extra cost to us!!!!!

Words can't express how overjoyed I was with the overall experience.
Due to unforseen circumstances we had to delay the start of our special occasion. The staff at Venetian Terrace not only Read more...
Due to unforseen circumstances we had to delay the start of our special occasion. The staff at Venetian Terrace not only was able to accomodate our dilemma, but also had the foresight to delay the prepration of food to ensure everything was fresh at the new start time. They also provided options for guests to pass time while they waited for the new start time.

And all of this at no extra cost to us!!!!!

Words can't express how overjoyed I was with the overall experience. Read less
Services Used: Catering
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Leigh
Wedding:
6/16/2012
4.9/5.0
Our wedding at the Venetian Terrace turned out wonderful. Sasha and Mona were so great to work with and very professional. It was like Sasha and Mona knew exactly what I wanted... from the way they set up the tables to the precise placement of the table center pieces. Sasha even recommended a fantastic florist that was very familiar with the space and created an even more beautiful flower arrangement than I could have ever imagined. All of our guests commented on the quality of the service and the delicious food... they said other wedding venues usually have very generic food, but that the Venetian food tasted like it was made from scratch. It also felt like we were in Venice, Italy once the sun went down and water from the canal sparkled in the moonlight. The outside setting was perfect for our wedding pictures. Thank you to Sasha and Mona for helping me create the wedding of my dreams!!
Our wedding at the Venetian Terrace turned out wonderful. Sasha and Mona were so great to work with and very professional. Read more...
Our wedding at the Venetian Terrace turned out wonderful. Sasha and Mona were so great to work with and very professional. It was like Sasha and Mona knew exactly what I wanted... from the way they set up the tables to the precise placement of the table center pieces. Sasha even recommended a fantastic florist that was very familiar with the space and created an even more beautiful flower arrangement than I could have ever imagined. All of our guests commented on the quality of the service and the delicious food... they said other wedding venues usually have very generic food, but that the Venetian food tasted like it was made from scratch. It also felt like we were in Venice, Italy once the sun went down and water from the canal sparkled in the moonlight. The outside setting was perfect for our wedding pictures. Thank you to Sasha and Mona for helping me create the wedding of my dreams!! Read less
Services Used: Wedding Cake, Catering, Flowers, Wedding Venue
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Jillian
Wedding:
4/14/2012
4.9/5.0
I was VERY apprehensive about selecting the Venetian Terrace as my wedding ceremony/reception venue due the reviews on this website. The venue is absolutely beautiful and you can rent it from 10AM-2AM the day of your wedding! It is the perfect place for a DIY type wedding/reception. Mona and Sasha were great throughout the entire planning process. Because I was a little apprehensive due the reviews I had read, I was very clear with them about what I wanted during my ceremony, reception and included specific instructions regarding the bar. They accommodated everything I needed! We did not have any issues during our ceremony or reception. The food was excellent and service was amazing. Our drinks were never empty and they were extremely tentative to the bride/groom especially as well as the rest of our guests. We did not have any issues with the bar and everyone said their drinks were really good. I am sure maybe they had some issues in the past, but everything with our wedding went great! My husband and I had an amazing wedding and had SO much fun! Thank you to Sasha, Mona and all their staff for making it an unforgettable day and night!
I was VERY apprehensive about selecting the Venetian Terrace as my wedding ceremony/reception venue due the reviews on Read more...
I was VERY apprehensive about selecting the Venetian Terrace as my wedding ceremony/reception venue due the reviews on this website. The venue is absolutely beautiful and you can rent it from 10AM-2AM the day of your wedding! It is the perfect place for a DIY type wedding/reception. Mona and Sasha were great throughout the entire planning process. Because I was a little apprehensive due the reviews I had read, I was very clear with them about what I wanted during my ceremony, reception and included specific instructions regarding the bar. They accommodated everything I needed! We did not have any issues during our ceremony or reception. The food was excellent and service was amazing. Our drinks were never empty and they were extremely tentative to the bride/groom especially as well as the rest of our guests. We did not have any issues with the bar and everyone said their drinks were really good. I am sure maybe they had some issues in the past, but everything with our wedding went great! My husband and I had an amazing wedding and had SO much fun! Thank you to Sasha, Mona and all their staff for making it an unforgettable day and night! Read less
Services Used: Catering, Wedding Venue
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