Nophoto-130

Vera Wang

New York , NY

LOCATION

991 Madison Ave
New York, NY US 10075 (map)

PHONE

212-628-3400

WEBSITE

View website
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Dress & Attire

REVIEWS

4.2
out of 5.0
4.2/5.0
4.3/5.0
4.2/5.0
4.2/5.0
4.0/5.0
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Private User
Wedding:
12/29/2013
4.6/5.0
Beautiful store. Very great attendants who offer valuable advise.
Beautiful store. Very great attendants who offer valuable advise.
Beautiful store. Very great attendants who offer valuable advise. Read less
Services Used: Dress & Attire
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emily
Wedding:
10/20/2013
2.2/5.0
My dress ended up looking amazing the day of the wedding, but only after pressuring them at each fitting to do the things that were promised to me when I bought the dress. The theme during alterations seemed to be, let's try to get away with doing as little as possible since we charge everyone a flat rate. They also kept forgetting to do something at each fitting, making the process much longer than it needed to be. Yes, the dresses are amazing. Their attitude and service is not.
My dress ended up looking amazing the day of the wedding, but only after pressuring them at each fitting to do the things Read more...
My dress ended up looking amazing the day of the wedding, but only after pressuring them at each fitting to do the things that were promised to me when I bought the dress. The theme during alterations seemed to be, let's try to get away with doing as little as possible since we charge everyone a flat rate. They also kept forgetting to do something at each fitting, making the process much longer than it needed to be. Yes, the dresses are amazing. Their attitude and service is not. Read less
Services Used: Dress & Attire
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Ashley
Wedding:
5/18/2013
5.0/5.0
What an incredible experience this was. I work in the fashion field so choosing my dress was the most exciting/stressful part for me. Going in I really had no idea what style gown I wanted. I went to other places and tried on dresses but nothing spoke to me like when I put on a Vera Wang. I felt like a princess and I think on a girls wedding day she should feel like a princess.

Working with everyone at Vera Wang was such a delight, everyone was extremely polite, helpful and accommodating. The process of finding the dress and the two fittings that came after was by far one of my favorite parts of prepping for the wedding. It was so special and I felt so supported by all of the employees at Vera Wang that I got the opportunity to work with.

There is simply no one else who does bridal like Vera Wang. xo
What an incredible experience this was. I work in the fashion field so choosing my dress was the most exciting/stressful Read more...
What an incredible experience this was. I work in the fashion field so choosing my dress was the most exciting/stressful part for me. Going in I really had no idea what style gown I wanted. I went to other places and tried on dresses but nothing spoke to me like when I put on a Vera Wang. I felt like a princess and I think on a girls wedding day she should feel like a princess.

Working with everyone at Vera Wang was such a delight, everyone was extremely polite, helpful and accommodating. The process of finding the dress and the two fittings that came after was by far one of my favorite parts of prepping for the wedding. It was so special and I felt so supported by all of the employees at Vera Wang that I got the opportunity to work with.

There is simply no one else who does bridal like Vera Wang. xo Read less
Services Used: Dress & Attire
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Donna
Wedding:
9/29/2012
4.6/5.0
I got my wedding dress at Vera Wang in NYC. I absolutely loved it! It almost felt like it was made just for me. I got so many compliments on it. My experience at the dress fitting was OK. Overall, the staff was pretty professional. It bothered me a little that the fitter who was altering it didn't show up for one appointment and they gave me someone else last minute. Also, the same fitter was kind of curt with me during the last dress fitting. Maybe she was in a rush. I expected a little more for the amount of money I was paying. Overall, I was very pleased with my dress.
I got my wedding dress at Vera Wang in NYC. I absolutely loved it! It almost felt like it was made just for me. I got so Read more...
I got my wedding dress at Vera Wang in NYC. I absolutely loved it! It almost felt like it was made just for me. I got so many compliments on it. My experience at the dress fitting was OK. Overall, the staff was pretty professional. It bothered me a little that the fitter who was altering it didn't show up for one appointment and they gave me someone else last minute. Also, the same fitter was kind of curt with me during the last dress fitting. Maybe she was in a rush. I expected a little more for the amount of money I was paying. Overall, I was very pleased with my dress. Read less
Services Used: Dress & Attire
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Comora
Wedding:
8/25/2012
5.0/5.0
"You don't alter the Vera to fit you, You alter yourself to fit the Vera"! OMG, I wore the Vera Wang Hayley (spring 2012) in Ivory. The dress was heavenly. The salon on Madison was gorgeousness, the sales girls are friendly. But I have to say that I loved the alteration process a lot more. Jenny, performed all of my alterations and even gave instructions to my girl on the bustle. She is so sweet and efficient. She was my favorite person at Vera!
"You don't alter the Vera to fit you, You alter yourself to fit the Vera"! OMG, I wore the Vera Wang Hayley (spring 2012) Read more...
"You don't alter the Vera to fit you, You alter yourself to fit the Vera"! OMG, I wore the Vera Wang Hayley (spring 2012) in Ivory. The dress was heavenly. The salon on Madison was gorgeousness, the sales girls are friendly. But I have to say that I loved the alteration process a lot more. Jenny, performed all of my alterations and even gave instructions to my girl on the bustle. She is so sweet and efficient. She was my favorite person at Vera! Read less
Services Used: Dress & Attire
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Lesley
Wedding:
4/21/2012
4.3/5.0
Overall I was happy but fittings were not ideal. Dress was perfect.
Overall I was happy but fittings were not ideal. Dress was perfect.
Overall I was happy but fittings were not ideal. Dress was perfect. Read less
Services Used: Dress & Attire
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Rebecca
Wedding:
4/2/2012
4.1/5.0
I LOVED!!!! my Vera Wang wedding gown. It was unique and beautiful and everything I wanted in a dress! We asked for several fabric samples which took a LONG time to receive, hence the lower Responsiveness grade. Overall I am very satisfied with my wedding dress. Thanks Vera!
I LOVED!!!! my Vera Wang wedding gown. It was unique and beautiful and everything I wanted in a dress! We asked for Read more...
I LOVED!!!! my Vera Wang wedding gown. It was unique and beautiful and everything I wanted in a dress! We asked for several fabric samples which took a LONG time to receive, hence the lower Responsiveness grade. Overall I am very satisfied with my wedding dress. Thanks Vera! Read less
Services Used: Dress & Attire
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Timothy
Wedding:
12/25/2011
4.9/5.0
What can I say...I fell in love with Vera's dresses the moment I saw them. The staff at the NYC store was professional, courteous, and accommodating. We also really enjoyed the small "wedding" day kits that they gave me too. Of course, the gowns weren't cheap, but we decided to splurge on the gown and I can't say that I have any regrets!
What can I say...I fell in love with Vera's dresses the moment I saw them. The staff at the NYC store was professional, Read more...
What can I say...I fell in love with Vera's dresses the moment I saw them. The staff at the NYC store was professional, courteous, and accommodating. We also really enjoyed the small "wedding" day kits that they gave me too. Of course, the gowns weren't cheap, but we decided to splurge on the gown and I can't say that I have any regrets! Read less
Services Used: Dress & Attire
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melanie
Wedding:
10/15/2011
5.0/5.0
I absolutely loved my wedding dress. I bought the first dress I tried on at Vera Wang, the first full day I tried on dresses, and I am so glad I did. I had a clear picture of what I wanted: a romantic, soft ephemeral look, modified A-Line, that had enough lift so it would fit the large venue where we had our wedding. Lori was my sales person, and she was so helpful and let me try on a ton of options, without being pushy. A luxurious, personal experience- very opposite from the one I had at the next place I went- Kleinfelds.

I was surprised that Vera had a range of prices, not as expensive as some of the other designers I'd seen- and she really did seem to have something for every bride.

I took advantage of the trunk-show discount, 10% off the dress and a generous amount towards accessories, and bought a beautiful crystal sash, that truly made the dress for me.

The dress was a beautiful silk organza, light, and comfortable and perfect fitting.

For the fittings, I worked with Christian and Mandy. They were so helpful, professional, patient, and sweet, and fit my dress perfectly to me. Christian helped me choose my cage veil as well, and carefully coordinated delivery of the dress. The tailor Mandy is a true artist.

Overall, I had an impeccable experience with Vera Wang, and achieved my perfect look- absolutely loved my dress and felt my most beautiful in it.
I absolutely loved my wedding dress. I bought the first dress I tried on at Vera Wang, the first full day I tried on Read more...
I absolutely loved my wedding dress. I bought the first dress I tried on at Vera Wang, the first full day I tried on dresses, and I am so glad I did. I had a clear picture of what I wanted: a romantic, soft ephemeral look, modified A-Line, that had enough lift so it would fit the large venue where we had our wedding. Lori was my sales person, and she was so helpful and let me try on a ton of options, without being pushy. A luxurious, personal experience- very opposite from the one I had at the next place I went- Kleinfelds.

I was surprised that Vera had a range of prices, not as expensive as some of the other designers I'd seen- and she really did seem to have something for every bride.

I took advantage of the trunk-show discount, 10% off the dress and a generous amount towards accessories, and bought a beautiful crystal sash, that truly made the dress for me.

The dress was a beautiful silk organza, light, and comfortable and perfect fitting.

For the fittings, I worked with Christian and Mandy. They were so helpful, professional, patient, and sweet, and fit my dress perfectly to me. Christian helped me choose my cage veil as well, and carefully coordinated delivery of the dress. The tailor Mandy is a true artist.

Overall, I had an impeccable experience with Vera Wang, and achieved my perfect look- absolutely loved my dress and felt my most beautiful in it. Read less
Services Used: Dress & Attire
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carlee29
Wedding:
10/1/2011
5.0/5.0
I LOVED the personal shopping experience I experienced at Vera. Every single person on staff is professional and kind in demeanor. The fittings were done in a private room where I was not distracted by other brides (quite common at other establishments) and allowed me to take in the whole experience. I never felt rushed, I always felt like THE bride, not just one of many. :)
I LOVED the personal shopping experience I experienced at Vera. Every single person on staff is professional and kind in Read more...
I LOVED the personal shopping experience I experienced at Vera. Every single person on staff is professional and kind in demeanor. The fittings were done in a private room where I was not distracted by other brides (quite common at other establishments) and allowed me to take in the whole experience. I never felt rushed, I always felt like THE bride, not just one of many. :) Read less
Services Used: Dress & Attire
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Olivia
Wedding:
9/10/2011
5.0/5.0
Amazing amazing amazing. Worth every penny and I will cherish the dress forever. Staff were exceptionally helpful and professional at every point.
Amazing amazing amazing. Worth every penny and I will cherish the dress forever. Staff were exceptionally helpful and Read more...
Amazing amazing amazing. Worth every penny and I will cherish the dress forever. Staff were exceptionally helpful and professional at every point. Read less
Services Used: Dress & Attire
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Marcela
Wedding:
7/23/2011
5.0/5.0
The best place to shop for a wedding gown. Loved working with Maria DelValle. She is great and will try to accommodate you in every way she can and if you are looking for something excellent , glamourous and elegant , this is the best place to go and ask for Maria but they are all great.
The best place to shop for a wedding gown. Loved working with Maria DelValle. She is great and will try to accommodate you Read more...
The best place to shop for a wedding gown. Loved working with Maria DelValle. She is great and will try to accommodate you in every way she can and if you are looking for something excellent , glamourous and elegant , this is the best place to go and ask for Maria but they are all great. Read less
Services Used: Dress & Attire
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Catherine
Wedding:
9/25/2010
5.0/5.0
Vera Wang was the perfect bridal dress shopping experience. The gowns are all exceptional-and turned out beautiful for my wedding day!
Vera Wang was the perfect bridal dress shopping experience. The gowns are all exceptional-and turned out beautiful for my Read more...
Vera Wang was the perfect bridal dress shopping experience. The gowns are all exceptional-and turned out beautiful for my wedding day! Read less
Services Used: Dress & Attire
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Wumsy
Wedding:
9/25/2010
3.8/5.0
Beautiful dress but fittings and veils were expensive. Dress was gorgeous for the price. It is a lot more reasonable than one thinks.
Beautiful dress but fittings and veils were expensive. Dress was gorgeous for the price. It is a lot more reasonable than Read more...
Beautiful dress but fittings and veils were expensive. Dress was gorgeous for the price. It is a lot more reasonable than one thinks. Read less
Services Used: Dress & Attire
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LoloKilv
Wedding:
9/4/2010
5.0/5.0
I LOVE the NY branch!! This is where I bought my wedding dress. Maria LaValle helped me find the perfect dress. I never felt rushed or stressed or that I was a burden on my consultant while being in their store. The lighting in the store is a little darker than it should be, but that's my only complaint.
I LOVE the NY branch!! This is where I bought my wedding dress. Maria LaValle helped me find the perfect dress. I never Read more...
I LOVE the NY branch!! This is where I bought my wedding dress. Maria LaValle helped me find the perfect dress. I never felt rushed or stressed or that I was a burden on my consultant while being in their store. The lighting in the store is a little darker than it should be, but that's my only complaint. Read less
Services Used: Dress & Attire
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Blackaronis
Wedding:
9/4/2010
4.4/5.0
We went into Vera Wang just to look. My mother and I had no intention of buying a dress. But when I tried on the Diana dress, we knew it was the one. I thought the person helping us was very accommodating and gave us the space we needed to make this difficult decision. While the dress was much more money than I intended on spending, I truly believe that 1) it was a low price for the quality/workmanship of the dress and 2) it was worth every penny.

Alterations went well. The seamstress was lovely and very skilled. I didn't care for the consultant much at Vera Wang Maids (where they do the alterations) as she wasn't responsive or helpful - - but really all I cared about was the seamstress and if she was able to make the necessary alterations. She did a BEAUTIFUL job, and the dress fit like a dream. GORGEOUS dress.
We went into Vera Wang just to look. My mother and I had no intention of buying a dress. But when I tried on the Diana Read more...
We went into Vera Wang just to look. My mother and I had no intention of buying a dress. But when I tried on the Diana dress, we knew it was the one. I thought the person helping us was very accommodating and gave us the space we needed to make this difficult decision. While the dress was much more money than I intended on spending, I truly believe that 1) it was a low price for the quality/workmanship of the dress and 2) it was worth every penny.

Alterations went well. The seamstress was lovely and very skilled. I didn't care for the consultant much at Vera Wang Maids (where they do the alterations) as she wasn't responsive or helpful - - but really all I cared about was the seamstress and if she was able to make the necessary alterations. She did a BEAUTIFUL job, and the dress fit like a dream. GORGEOUS dress. Read less
Services Used: Dress & Attire
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johanna1230
Wedding:
8/13/2010
4.9/5.0
I bought my dress at Vera Wang in New York City and could not be happier about my purchase. I found the perfect dress at the bridal salon--gorgeous, unique, and painstakingly crafted.

Every step of the way, the service was impeccable. All of the people that I worked with were true professionals, and the seamstress did an absolutely amazing job to ensure that the dress fit like a dream.

Of course, the drawback is that Vera Wang is expensive, but I do believe that every penny I spent was well worth it. The craftsmanship was unlike anything that I saw from any other designer.
I bought my dress at Vera Wang in New York City and could not be happier about my purchase. I found the perfect dress at Read more...
I bought my dress at Vera Wang in New York City and could not be happier about my purchase. I found the perfect dress at the bridal salon--gorgeous, unique, and painstakingly crafted.

Every step of the way, the service was impeccable. All of the people that I worked with were true professionals, and the seamstress did an absolutely amazing job to ensure that the dress fit like a dream.

Of course, the drawback is that Vera Wang is expensive, but I do believe that every penny I spent was well worth it. The craftsmanship was unlike anything that I saw from any other designer. Read less
Services Used: Dress & Attire
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allsalt
Wedding:
7/24/2010
5.0/5.0
My daughter bought her wedding dress and the bridesmaid's dresses at Vera Wang in NYC, but the wedding was at Castle Hill, Ipswich Mass. The dress was seen first at Saks in NYC and they only had a size 3 to try on so we went directly to Vera Wang and fell in love. The fitting was like we had never seen...every detail attended to. Certainly pricey, but worth it. It was the centerpiece of the wedding with the embroidery's design used on paper products, cake design, etc... They were accomodating at all times. The only problem was the local Vera Wang's were not good to each bridesmaid (shipped dresses to them for local alterations) as they had not sold the original dress. Not a good policy as it leaves a bad taste in the mouths of 6 girls all about to be married! But our experience was all positive.
My daughter bought her wedding dress and the bridesmaid's dresses at Vera Wang in NYC, but the wedding was at Castle Hill, Read more...
My daughter bought her wedding dress and the bridesmaid's dresses at Vera Wang in NYC, but the wedding was at Castle Hill, Ipswich Mass. The dress was seen first at Saks in NYC and they only had a size 3 to try on so we went directly to Vera Wang and fell in love. The fitting was like we had never seen...every detail attended to. Certainly pricey, but worth it. It was the centerpiece of the wedding with the embroidery's design used on paper products, cake design, etc... They were accomodating at all times. The only problem was the local Vera Wang's were not good to each bridesmaid (shipped dresses to them for local alterations) as they had not sold the original dress. Not a good policy as it leaves a bad taste in the mouths of 6 girls all about to be married! But our experience was all positive. Read less
Services Used: Dress & Attire
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outofsteptyler
Wedding:
6/5/2010
5.0/5.0
She designed the most perfect Wedding Gown. It was perfect and beautiful. I couldn't have asked for a more gorgeous Dress!
She designed the most perfect Wedding Gown. It was perfect and beautiful. I couldn't have asked for a more gorgeous Dress! Read more...
She designed the most perfect Wedding Gown. It was perfect and beautiful. I couldn't have asked for a more gorgeous Dress! Read less
Services Used: Dress & Attire
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Ali
Wedding:
2/20/2010
4.4/5.0
I loved the whole experience of getting my dress at Vera Wang. One thing I would say is they definitely have had a lot of staff changes recently and the girl Andrea who I originally bought my dress from left soon after. Getting it tailored across the street was wonderful and Christian and Mandy made me feel completely comfortable. Getting my dress tailored was one of the best experiences of the wedding process and it came out gorgeous!
I loved the whole experience of getting my dress at Vera Wang. One thing I would say is they definitely have had a lot of Read more...
I loved the whole experience of getting my dress at Vera Wang. One thing I would say is they definitely have had a lot of staff changes recently and the girl Andrea who I originally bought my dress from left soon after. Getting it tailored across the street was wonderful and Christian and Mandy made me feel completely comfortable. Getting my dress tailored was one of the best experiences of the wedding process and it came out gorgeous! Read less
Services Used: Dress & Attire
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Tati
Wedding:
9/25/2009
4.7/5.0
They worked with me being pregnant and having to change dresses and sizes. The dress looked beautiful and fit right on the day of the wedding.
They worked with me being pregnant and having to change dresses and sizes. The dress looked beautiful and fit right on the Read more...
They worked with me being pregnant and having to change dresses and sizes. The dress looked beautiful and fit right on the day of the wedding. Read less
Services Used: Dress & Attire
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jenninyc
Wedding:
7/18/2009
4.8/5.0
I loved my dress. The saleswoman, Lori, was great and made the whole experience fun. She knew I had a budget that only allowed a certain few of their dresses, and she never made me feel bad about that. The only thing that took longer than promised was a swatch sample. Christian and Mandy who coordinated and did my fittings were exceptional.
I loved my dress. The saleswoman, Lori, was great and made the whole experience fun. She knew I had a budget that only Read more...
I loved my dress. The saleswoman, Lori, was great and made the whole experience fun. She knew I had a budget that only allowed a certain few of their dresses, and she never made me feel bad about that. The only thing that took longer than promised was a swatch sample. Christian and Mandy who coordinated and did my fittings were exceptional. Read less
Services Used: Dress & Attire
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myriah
Wedding:
6/6/2009
5.0/5.0
The dresses at Vera Wang were to die for! The staff was wonderful, and extremely helpful in helping me find the perfect dress, the entire fitting process was seamless, and they included little extras like information on preserving your dress and veil, as well as a very generous discount with Madame Paulettes (the best dress cleaner in New York!). When I recieved my dress, the fit was PERFECT and I felt beautiful all night!
The dresses at Vera Wang were to die for! The staff was wonderful, and extremely helpful in helping me find the perfect Read more...
The dresses at Vera Wang were to die for! The staff was wonderful, and extremely helpful in helping me find the perfect dress, the entire fitting process was seamless, and they included little extras like information on preserving your dress and veil, as well as a very generous discount with Madame Paulettes (the best dress cleaner in New York!). When I recieved my dress, the fit was PERFECT and I felt beautiful all night! Read less
Services Used: Dress & Attire
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Myriah
Wedding:
6/6/2009
5.0/5.0
The dresses at Vera Wang were to die for! The staff was wonderful, and extremely helpful in helping me find the perfect dress, the entire fitting process was seamless, and they included little extras like information on preserving your dress and veil, as well as a very generous discount with Madame Paulettes (the best dress cleaner in New York!). When I recieved my dress, the fit was PERFECT and I felt beautiful all night!
The dresses at Vera Wang were to die for! The staff was wonderful, and extremely helpful in helping me find the perfect Read more...
The dresses at Vera Wang were to die for! The staff was wonderful, and extremely helpful in helping me find the perfect dress, the entire fitting process was seamless, and they included little extras like information on preserving your dress and veil, as well as a very generous discount with Madame Paulettes (the best dress cleaner in New York!). When I recieved my dress, the fit was PERFECT and I felt beautiful all night! Read less
Services Used: Dress & Attire
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dmbride
Wedding:
10/12/2008
5.0/5.0
I was a princess. The dress fit me like a glove and was just so beautiful. I want to wear it again and again and again.
I was a princess. The dress fit me like a glove and was just so beautiful. I want to wear it again and again and again.
I was a princess. The dress fit me like a glove and was just so beautiful. I want to wear it again and again and again. Read less
Services Used: Dress & Attire
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yellow1720
Wedding:
10/11/2008
5.0/5.0
What can I say, it's Vera Wang! It was an amazing experience from beginning to end. By the end I felt that I had a custom made dress that fit me like a glove. I'll never forget how special I felt trying on dresses the very first time and then the entire alteration process. If it's something you can afford, don't hesitate - you'll never regret spending the money!
What can I say, it's Vera Wang! It was an amazing experience from beginning to end. By the end I felt that I had a custom Read more...
What can I say, it's Vera Wang! It was an amazing experience from beginning to end. By the end I felt that I had a custom made dress that fit me like a glove. I'll never forget how special I felt trying on dresses the very first time and then the entire alteration process. If it's something you can afford, don't hesitate - you'll never regret spending the money! Read less
Services Used: Dress & Attire
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Natalie
Wedding:
8/1/2008
2.1/5.0
A Vera Wang wedding gown. What a fairy tale right? WRONG! I found my dress while visiting my maid of honor in Atlanta, GA. We had decided to look for bridesmaids gowns, so we went to the most highly recommended location, Bridal by Lori. I admit that the store was beautiful and there are many designers to choose from, but the staff there is VERY snobbish, so don't expect quality service unless you intend to BUY THAT DAY. I tried on my gown and immediately fell in love with it. It was absolutely perfect for my style and the theme of the wedding. I looked at the price tag and felt faint, but I knew that this had to be my wedding gown. When I returned to New Jersey, I tried to find a shop that would carry that same dress. To my dismay, Vera Wang in NYC was the only store that carried that particular gown. I began saving. When I had 50% saved up, I made my way to NYC . I was not impressed by Vera Wang's flagship store. It is small and you would expect a more ornate scene. To my dismay, it was quite plain. I was helped by Anna who was very pleasant, but then again, she knew I was BUYING not LOOKING. I took my sister along as I was expecting an "experience". I did not receive one. It was like any other purchase. I did not feel special, and I was not treated like this was a very exciting purchase. I might as well have been buying a $6,000 cup of coffee. I suppose Vera Wang brings in the very wealthy clientele, but I was disappointed. I made the deposit and was set up for three fittings across the street at their bridesmaids store. The first time I went, my sister and I decided to choose bridesmaids dresses. We were helped by a lovely girl who was supposed to take care of me throughout the rest of my Vera Wang experience. I e-mailed her all of my bridesmaids sizes and requested swatches, but did not hear back for over three weeks. When I did hear from Vera Wang, I was informed that my contact was no longer working for the company but I would be taken care of by a new assistant. To make a very long frustrating story short, I got bridesmaids dresses late, one bridesmaids dress never arrived and I was not compensated for the mistake. My dress was beautiful, but the price was high for terrible service.
A Vera Wang wedding gown. What a fairy tale right? WRONG! I found my dress while visiting my maid of honor in Atlanta, GA. Read more...
A Vera Wang wedding gown. What a fairy tale right? WRONG! I found my dress while visiting my maid of honor in Atlanta, GA. We had decided to look for bridesmaids gowns, so we went to the most highly recommended location, Bridal by Lori. I admit that the store was beautiful and there are many designers to choose from, but the staff there is VERY snobbish, so don't expect quality service unless you intend to BUY THAT DAY. I tried on my gown and immediately fell in love with it. It was absolutely perfect for my style and the theme of the wedding. I looked at the price tag and felt faint, but I knew that this had to be my wedding gown. When I returned to New Jersey, I tried to find a shop that would carry that same dress. To my dismay, Vera Wang in NYC was the only store that carried that particular gown. I began saving. When I had 50% saved up, I made my way to NYC . I was not impressed by Vera Wang's flagship store. It is small and you would expect a more ornate scene. To my dismay, it was quite plain. I was helped by Anna who was very pleasant, but then again, she knew I was BUYING not LOOKING. I took my sister along as I was expecting an "experience". I did not receive one. It was like any other purchase. I did not feel special, and I was not treated like this was a very exciting purchase. I might as well have been buying a $6,000 cup of coffee. I suppose Vera Wang brings in the very wealthy clientele, but I was disappointed. I made the deposit and was set up for three fittings across the street at their bridesmaids store. The first time I went, my sister and I decided to choose bridesmaids dresses. We were helped by a lovely girl who was supposed to take care of me throughout the rest of my Vera Wang experience. I e-mailed her all of my bridesmaids sizes and requested swatches, but did not hear back for over three weeks. When I did hear from Vera Wang, I was informed that my contact was no longer working for the company but I would be taken care of by a new assistant. To make a very long frustrating story short, I got bridesmaids dresses late, one bridesmaids dress never arrived and I was not compensated for the mistake. My dress was beautiful, but the price was high for terrible service. Read less
Services Used: Dress & Attire
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alexa1
Wedding:
6/15/2008
5.0/5.0
Beautiful
Beautiful
Beautiful Read less
Services Used: Dress & Attire
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tpbender
Wedding:
11/17/2007
5.0/5.0
I found my dress within minutes and what an experience! I loved every minute of it... my fittings were so much fun and my seamstress was magical. It was the perfect dress! Every bride should at least experience trying on dresses at the Vera Wang store in Manhattan!
I found my dress within minutes and what an experience! I loved every minute of it... my fittings were so much fun and my Read more...
I found my dress within minutes and what an experience! I loved every minute of it... my fittings were so much fun and my seamstress was magical. It was the perfect dress! Every bride should at least experience trying on dresses at the Vera Wang store in Manhattan! Read less
Services Used: Dress & Attire
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jamie & paul
Wedding:
10/27/2007
0.0/5.0
A COMPLETE DISASTER! I initially found my vera wang wedding dress at another store and then decided to go directly to the Vera Wang store in the city because I thought I would receive the best service considering how highly Vera Wang wedding gowns are regarded in the industry. My sister and I both purchased our bridesmaids dresses from there also. My sister and I were getting married four months apart and they were unable to keep our files straight-- they confused bridal parties on numerous occasions-- mixing up orders, telling bridesmaids the wrong color/style for their dress. They also NEVER informed us that they do not do alterations on bridesmaid dresses and that I should have read the very small print on the contract. The worst was that the sales associates changed day to day (people were being fired and/or leaving) so I was always dealing with a new person when I went for fittings and/or needed questions answered. When they sent the wrong dress to one of my bridesmaids and had to send FED EX to pick up the dress, the charge for picking up the dress was billed to the law firm where she works!!! And she had to explain the mistake to her bosses! After two months and several phone calls, vera wang sent an apology note to the law firm. The only saving grace for this place was an excellent seamstress who herself said that there was alot going wrong in the store. So as beautiful as my gown turned out-- I am glad to be able to share my experience so that another bride can hopefully be better prepared!
A COMPLETE DISASTER! I initially found my vera wang wedding dress at another store and then decided to go directly to the Read more...
A COMPLETE DISASTER! I initially found my vera wang wedding dress at another store and then decided to go directly to the Vera Wang store in the city because I thought I would receive the best service considering how highly Vera Wang wedding gowns are regarded in the industry. My sister and I both purchased our bridesmaids dresses from there also. My sister and I were getting married four months apart and they were unable to keep our files straight-- they confused bridal parties on numerous occasions-- mixing up orders, telling bridesmaids the wrong color/style for their dress. They also NEVER informed us that they do not do alterations on bridesmaid dresses and that I should have read the very small print on the contract. The worst was that the sales associates changed day to day (people were being fired and/or leaving) so I was always dealing with a new person when I went for fittings and/or needed questions answered. When they sent the wrong dress to one of my bridesmaids and had to send FED EX to pick up the dress, the charge for picking up the dress was billed to the law firm where she works!!! And she had to explain the mistake to her bosses! After two months and several phone calls, vera wang sent an apology note to the law firm. The only saving grace for this place was an excellent seamstress who herself said that there was alot going wrong in the store. So as beautiful as my gown turned out-- I am glad to be able to share my experience so that another bride can hopefully be better prepared! Read less
Services Used: Dress & Attire
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Anonymous
Wedding:
2+ years ago
1.7/5.0
I would say I absolutely love her dress. The style and how it is built is totally elegant and beautiful. Sadly, I can only give one star because of their poor service. I checked on their online website and fell in love with two dresses. Their laces were fabulously arranged and their halter style would make my thin shoulder look stunning so I called and made my appointment to check in their store in NYC. The sales women who suppose to help me and assist me on my interest was quiet rude. She didnt listen carefully or give good attention to us but was busy chatting on the phone and did not give any useful advise. I loved my dress as I tried on and chose to go with it even though it was very expensive, the women certainly did not make me feel special paying $$$$ but was delightful to get commission, said Oh great, the dress does look good on everyone good choice, I will bring it to you shortly. Ehh I was very close to say well I changed my mind buying it. Please get some useful worker for you Vera Wang, your dress is absolutely gorgeous and women all loves you! dont let anyone choose bad service over your stunning dress.
I would say I absolutely love her dress. The style and how it is built is totally elegant and beautiful. Sadly, I can only Read more...
I would say I absolutely love her dress. The style and how it is built is totally elegant and beautiful. Sadly, I can only give one star because of their poor service. I checked on their online website and fell in love with two dresses. Their laces were fabulously arranged and their halter style would make my thin shoulder look stunning so I called and made my appointment to check in their store in NYC. The sales women who suppose to help me and assist me on my interest was quiet rude. She didnt listen carefully or give good attention to us but was busy chatting on the phone and did not give any useful advise. I loved my dress as I tried on and chose to go with it even though it was very expensive, the women certainly did not make me feel special paying $$$$ but was delightful to get commission, said Oh great, the dress does look good on everyone good choice, I will bring it to you shortly. Ehh I was very close to say well I changed my mind buying it. Please get some useful worker for you Vera Wang, your dress is absolutely gorgeous and women all loves you! dont let anyone choose bad service over your stunning dress. Read less
Services Used: Dress & Attire
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Anonymous
Wedding:
1+ year ago
4.5/5.0
My wedding dress from Vera wang was the most magnificent dress anyone could ask for. I also had my alterations done at Vera Wang and they made it look incredible. It was as if it were designed for me and fit me like a glove! Made me feel like a true princess on my wedding day!!
My wedding dress from Vera wang was the most magnificent dress anyone could ask for. I also had my alterations done at Read more...
My wedding dress from Vera wang was the most magnificent dress anyone could ask for. I also had my alterations done at Vera Wang and they made it look incredible. It was as if it were designed for me and fit me like a glove! Made me feel like a true princess on my wedding day!! Read less
Services Used: Dress & Attire
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Anonymous
Wedding:
2+ years ago
5.0/5.0
There is a reason that Vera Wang bridal gowns are so well renowned. From start to finish every person we worked with at the Vera Wang store and during the alterations process was attentive and extremely helpful. I always received quick responses to any inquiries I had. My personal stylist, Guinevere was so wonderful. She went above and beyond to help and was even able to direct me to a company that could clean my white satin wedding shoes when my fiance stepped on them during a ballroom dance lesson and they got black smudges all over them. My gown was perfect and I felt like I was floating on air the minute I stepped into it. The fit was flawless and wearing it was like a beautiful dream.
There is a reason that Vera Wang bridal gowns are so well renowned. From start to finish every person we worked with at Read more...
There is a reason that Vera Wang bridal gowns are so well renowned. From start to finish every person we worked with at the Vera Wang store and during the alterations process was attentive and extremely helpful. I always received quick responses to any inquiries I had. My personal stylist, Guinevere was so wonderful. She went above and beyond to help and was even able to direct me to a company that could clean my white satin wedding shoes when my fiance stepped on them during a ballroom dance lesson and they got black smudges all over them. My gown was perfect and I felt like I was floating on air the minute I stepped into it. The fit was flawless and wearing it was like a beautiful dream. Read less
Services Used: Dress & Attire
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Anonymous
Wedding:
2+ years ago
5.0/5.0
Wonderful service, it was one of the best choices of my life. The dress made the wedding.
Wonderful service, it was one of the best choices of my life. The dress made the wedding.
Wonderful service, it was one of the best choices of my life. The dress made the wedding. Read less
Services Used: Dress & Attire
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Vivian
Wedding:
2/14/2003
0.0/5.0
I didn't know there was a website for reviews or I would have written this years ago. Within a couple of weeks of giving them my deposited, I called and told them I changed my mind,( yes it says no refunds on the receipt) They told me it wasn't possible because the fabric had already been cut. Well, I did some research and actually called England where the fabric was being cut saki ng them for a swatch to match my shoes, and was told that they haven't cut the fabric yet. Obviously I had been lied to. When I called again to tell them what I found out, they still would not budge. Here's the kicker, when I asked if I could use the deposited for an evening gown in the shop, they still would not try to help me out. Is Vera Wang a struggling company? I don't think so. This is a story I've told over the years to people who cannot believe it! So for all of you out there thinking Vera Wangs designs are so fabulous, they are, but she, most definitely is not!
I didn't know there was a website for reviews or I would have written this years ago. Within a couple of weeks of giving Read more...
I didn't know there was a website for reviews or I would have written this years ago. Within a couple of weeks of giving them my deposited, I called and told them I changed my mind,( yes it says no refunds on the receipt) They told me it wasn't possible because the fabric had already been cut. Well, I did some research and actually called England where the fabric was being cut saki ng them for a swatch to match my shoes, and was told that they haven't cut the fabric yet. Obviously I had been lied to. When I called again to tell them what I found out, they still would not budge. Here's the kicker, when I asked if I could use the deposited for an evening gown in the shop, they still would not try to help me out. Is Vera Wang a struggling company? I don't think so. This is a story I've told over the years to people who cannot believe it! So for all of you out there thinking Vera Wangs designs are so fabulous, they are, but she, most definitely is not! Read less
Services Used: Dress & Attire
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