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Vintage House

Fraser , MI

LOCATION

Fraser, MI US
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Wedding Venue

REVIEWS

4.4
out of 5.0
4.3/5.0
4.4/5.0
4.4/5.0
4.6/5.0
4.2/5.0
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Anonymous
Wedding:
11/10/2012
4.9/5.0
For our wedding, November 10, 2012, we decided to bring our own food into our venue and chose Vintage House to use their pick up and go service. They offered delivery for a small fee, and arrived on time and were very helpful with setting everything up.

The food was amazing, and the price was great. The only reason why they are getting a 4.9 instead of 5.0 because there was an issue with how the gravy was poured from a bucket in front of the guests, and the chafing dishes (which we rented from them), two of the half dishes weren't the right size and kept falling in. Other than those small issues it was great! All of the guests commented on how delicious the food was!
For our wedding, November 10, 2012, we decided to bring our own food into our venue and chose Vintage House to use their Read more...
For our wedding, November 10, 2012, we decided to bring our own food into our venue and chose Vintage House to use their pick up and go service. They offered delivery for a small fee, and arrived on time and were very helpful with setting everything up.

The food was amazing, and the price was great. The only reason why they are getting a 4.9 instead of 5.0 because there was an issue with how the gravy was poured from a bucket in front of the guests, and the chafing dishes (which we rented from them), two of the half dishes weren't the right size and kept falling in. Other than those small issues it was great! All of the guests commented on how delicious the food was! Read less
Services Used: Catering
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Anonymous
Wedding:
7/21/2012
4.8/5.0
Vintage House was amazing to work with. Mary in the office was SO accomodating, friendly, and easy-going. She was sweet and wanted to make sure everything was to our liking. The food was amazing and the servers incredible. We also had our ceremony on the patio and couldn't have been more pleased. It was absolutely beautiful and the manager who helped us during the ceremony was kind and helpful. My only complaint: They forgot to give us champagne for the toast :-(
Vintage House was amazing to work with. Mary in the office was SO accomodating, friendly, and easy-going. She was sweet Read more...
Vintage House was amazing to work with. Mary in the office was SO accomodating, friendly, and easy-going. She was sweet and wanted to make sure everything was to our liking. The food was amazing and the servers incredible. We also had our ceremony on the patio and couldn't have been more pleased. It was absolutely beautiful and the manager who helped us during the ceremony was kind and helpful. My only complaint: They forgot to give us champagne for the toast :-( Read less
Services Used: Wedding Venue
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Mallory
Wedding:
10/9/2010
5.0/5.0
The food was amazing!! I had A LOT of compliments from guests on the quality of the food. The space was amazing, I loved the Vintage Room, especially the private bar seating area. The staff was very courteous and kind. The planning process was easy and I didn't experience one problem with the planning process or the actual event! Also, if you get married anytime in the summer, they have a beautiful patio open outside!
The food was amazing!! I had A LOT of compliments from guests on the quality of the food. The space was amazing, I loved Read more...
The food was amazing!! I had A LOT of compliments from guests on the quality of the food. The space was amazing, I loved the Vintage Room, especially the private bar seating area. The staff was very courteous and kind. The planning process was easy and I didn't experience one problem with the planning process or the actual event! Also, if you get married anytime in the summer, they have a beautiful patio open outside! Read less
Services Used: Wedding Venue
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Crystal
Wedding:
10/8/2010
3.4/5.0
We had our ceremony and the reception at the Vintage House.

When we arrived for our rehearsal, no one was there to help us. When we asked for assistance, we weren't asked how we wanted things, but were told how things were done (it was only about a table for a sand ceremony!)

The day of the wedding, there was a man telling my bridal party what they should be doing, and that we were doing things wrong. He was extremely rude.

The ceremony itself went fine, thanks to my wonderful bridal party and friend that helped things go smoothly.

We were early for the reception (pictures didn't take as long as we had expected), the hall seemed to help us out with this. However, we didn't see the staff much.

The food was amazing, and no one seemed to complain about the quality. However, the last call for the buffet was made as the last table was going to get their food.

The staff during the reception were very nice and friendly. The man who attended the bar was very nice as well!

We were told previously that there would be a table for a memorial that we had made. This was not done. Which ended up crowded our seating card table.
We had our ceremony and the reception at the Vintage House.

When we arrived for our rehearsal, no one was there Read more...
We had our ceremony and the reception at the Vintage House.

When we arrived for our rehearsal, no one was there to help us. When we asked for assistance, we weren't asked how we wanted things, but were told how things were done (it was only about a table for a sand ceremony!)

The day of the wedding, there was a man telling my bridal party what they should be doing, and that we were doing things wrong. He was extremely rude.

The ceremony itself went fine, thanks to my wonderful bridal party and friend that helped things go smoothly.

We were early for the reception (pictures didn't take as long as we had expected), the hall seemed to help us out with this. However, we didn't see the staff much.

The food was amazing, and no one seemed to complain about the quality. However, the last call for the buffet was made as the last table was going to get their food.

The staff during the reception were very nice and friendly. The man who attended the bar was very nice as well!

We were told previously that there would be a table for a memorial that we had made. This was not done. Which ended up crowded our seating card table. Read less
Services Used: Wedding Venue
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auroraz
Wedding:
9/3/2010
4.0/5.0
My only issue with the Vintage House is that they really were not willing to be flexible. I had worked out some deals with the owner, and the person who did my final meeting kept telling me that those didn't exist. Then, I saw him, and they did still stand. But, the food was great, my coney bar at midnight was great, my ceremony outside was great. I really thought for the cost it worked well. It was a great place, it was pretty. I was concerned with two other weddings going, but you wouldn't have even known, we were really off in our own world. We had the Vintage room which was the largest room in the banquet hall and it was totally worth it.
My only issue with the Vintage House is that they really were not willing to be flexible. I had worked out some deals with Read more...
My only issue with the Vintage House is that they really were not willing to be flexible. I had worked out some deals with the owner, and the person who did my final meeting kept telling me that those didn't exist. Then, I saw him, and they did still stand. But, the food was great, my coney bar at midnight was great, my ceremony outside was great. I really thought for the cost it worked well. It was a great place, it was pretty. I was concerned with two other weddings going, but you wouldn't have even known, we were really off in our own world. We had the Vintage room which was the largest room in the banquet hall and it was totally worth it. Read less
Services Used: Wedding Venue
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Dana
Wedding:
7/3/2010
5.0/5.0
I was so happy that we held our reception at the Vintage House! The food was excellent and the staff was great! All of our guest were commenting all night long how great the food was! The room we held our reception in (Vintage Room) was just beautiful!
I was so happy that we held our reception at the Vintage House! The food was excellent and the staff was great! All of our Read more...
I was so happy that we held our reception at the Vintage House! The food was excellent and the staff was great! All of our guest were commenting all night long how great the food was! The room we held our reception in (Vintage Room) was just beautiful! Read less
Services Used: Wedding Venue
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Corlis
Wedding:
5/30/2010
1.0/5.0
Recently had my wedding reception at the Vintage house. There prices were pretty expensive for the venue, but we opted to have our wedding there because of the size of one of their rooms and they match competitors prices. The problems started during our reception. After I cut the cake, and the cake was taken to the back to be served, my engraved cake knife and server went missing. They were unable to find it and one of the servers even suggested that after I cut the cake that I left the table with it in my hand. As if I would walk around with a soiled knife in my wedding dress! We ended the evening and we were assured that someone would contact me. After a week of not being contacted, I called the Vintage House and spoke with Yvonne and explained the situation to her because she wasn't aware of it. She told me she would call me back. After not receiving a phone call back, I called and she told me she spoke with Linda who was in charge of my room. Linda stated that she hadn't seen the knife. I explained to Yvonne that of course Linda didn't see it, because she wasn't even present when the cake was cut. Yvonne said that she would call me back. The next day I called and spoke with Mary who told me that she would try to get to the bottom of it and call me back. The next day I called and spoke with Jennifer who again informed that Linda said she didn't see the knife. Frustrated I asked that the owner contact me. A couple of hours later Jennifer called me back again. Jennifer made me aware of the clause in the contract that they are not responsible for personal property. She told me that there was nothing they could do since they were not liable. Horrible customer service. Regardless whether they were reliable or not, they lost my sentimental cake knife. No one apologized, or sympathized with us. A simple I'm sorry would have did the trick. I'm disgusted at the fact that the owner didn't even bother to call me back after a customer could not get an issue resolved after speaking with three people. The bottom line is if you deal with the Vintage house only deal with Mary. Mary is the only one who showed a little bit of understanding. I would stay clear of this establishment. An establishment that doesn't care about its patrons, after patrons spend thousands of dollars, it is an establishment that I will never see again
Recently had my wedding reception at the Vintage house. There prices were pretty expensive for the venue, but we opted to Read more...
Recently had my wedding reception at the Vintage house. There prices were pretty expensive for the venue, but we opted to have our wedding there because of the size of one of their rooms and they match competitors prices. The problems started during our reception. After I cut the cake, and the cake was taken to the back to be served, my engraved cake knife and server went missing. They were unable to find it and one of the servers even suggested that after I cut the cake that I left the table with it in my hand. As if I would walk around with a soiled knife in my wedding dress! We ended the evening and we were assured that someone would contact me. After a week of not being contacted, I called the Vintage House and spoke with Yvonne and explained the situation to her because she wasn't aware of it. She told me she would call me back. After not receiving a phone call back, I called and she told me she spoke with Linda who was in charge of my room. Linda stated that she hadn't seen the knife. I explained to Yvonne that of course Linda didn't see it, because she wasn't even present when the cake was cut. Yvonne said that she would call me back. The next day I called and spoke with Mary who told me that she would try to get to the bottom of it and call me back. The next day I called and spoke with Jennifer who again informed that Linda said she didn't see the knife. Frustrated I asked that the owner contact me. A couple of hours later Jennifer called me back again. Jennifer made me aware of the clause in the contract that they are not responsible for personal property. She told me that there was nothing they could do since they were not liable. Horrible customer service. Regardless whether they were reliable or not, they lost my sentimental cake knife. No one apologized, or sympathized with us. A simple I'm sorry would have did the trick. I'm disgusted at the fact that the owner didn't even bother to call me back after a customer could not get an issue resolved after speaking with three people. The bottom line is if you deal with the Vintage house only deal with Mary. Mary is the only one who showed a little bit of understanding. I would stay clear of this establishment. An establishment that doesn't care about its patrons, after patrons spend thousands of dollars, it is an establishment that I will never see again Read less
Services Used: Wedding Venue
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Sarah
Wedding:
5/8/2010
5.0/5.0
Everyone at the Vintage House was wonderful! The food was terrific and the ballroom was amazing. I'd go there again for any kind of formal party I wanted to throw!
Everyone at the Vintage House was wonderful! The food was terrific and the ballroom was amazing. I'd go there again for Read more...
Everyone at the Vintage House was wonderful! The food was terrific and the ballroom was amazing. I'd go there again for any kind of formal party I wanted to throw! Read less
Services Used: Wedding Venue
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Sarah
Wedding:
3/6/2010
5.0/5.0
The staff was so amazing! We dealt with the owner most of the time, Mark and he was fantastic. Anything we wanted, we could have. The food is AMAZING. People are still talking about it :) The staff is kind and extremely professional. Great venue!
The staff was so amazing! We dealt with the owner most of the time, Mark and he was fantastic. Anything we wanted, we Read more...
The staff was so amazing! We dealt with the owner most of the time, Mark and he was fantastic. Anything we wanted, we could have. The food is AMAZING. People are still talking about it :) The staff is kind and extremely professional. Great venue! Read less
Services Used: Wedding Venue
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tappin83
Wedding:
8/8/2009
4.4/5.0
Prior to the wedding, the Vintage House staff was difficult to deal with at times and were not always the best at returning phone calls. The caused me some undue stress with last minute phone calls and lost e-mails prior to the wedding, but luckily we had hired an amazing coordinator that handled it all. They booked something in our hall the same day as our reception, but ending two hours before it started. This made it extremely difficult to decorate since we were busy with the ceremony and pictures and resulted in us having to hire a wedding coordinator to do all of the decorating (She was fabulous- see review for Simplicity Coordination).

When it came to the day of the wedding though, everything was great. The hall was set-up beautifully, complete with chair covers, which were included in our package. The bartender, Sam, was FANTASTIC, ensuring that my husband and I were taken care of at all times. The staff even went through the buffet line with us and filled our plates for us so we didn't get any food on us. The food was very good and the champagne provided for the head table was fantastic. The staff was friendly and accomodating.

Overall, I would recommend them for any event.
Prior to the wedding, the Vintage House staff was difficult to deal with at times and were not always the best at Read more...
Prior to the wedding, the Vintage House staff was difficult to deal with at times and were not always the best at returning phone calls. The caused me some undue stress with last minute phone calls and lost e-mails prior to the wedding, but luckily we had hired an amazing coordinator that handled it all. They booked something in our hall the same day as our reception, but ending two hours before it started. This made it extremely difficult to decorate since we were busy with the ceremony and pictures and resulted in us having to hire a wedding coordinator to do all of the decorating (She was fabulous- see review for Simplicity Coordination).

When it came to the day of the wedding though, everything was great. The hall was set-up beautifully, complete with chair covers, which were included in our package. The bartender, Sam, was FANTASTIC, ensuring that my husband and I were taken care of at all times. The staff even went through the buffet line with us and filled our plates for us so we didn't get any food on us. The food was very good and the champagne provided for the head table was fantastic. The staff was friendly and accomodating.

Overall, I would recommend them for any event. Read less
Services Used: Wedding Venue
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