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VIP Video Illusion Productions

NY

LOCATION

NY 10306 US

WEBSITE

View website
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Videography

REVIEWS

2.7
out of 5.0
2.8/5.0
2.7/5.0
2.8/5.0
2.7/5.0
2.8/5.0
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Anonymous
Wedding:
1+ year ago
0.0/5.0
I personaly did not use him for a wedding.. He does all of our kids schools videos and i must say he is the absolute worst video company i know poor quality shakey hannds always gives us wrong dvds and very unprofesional i am writing this review to hopefully save a new bride and groom from a very dissapointing wedding video it is one day you cannot replace and you will be stuck with tjis poor video for the rest of your life...
I personaly did not use him for a wedding.. He does all of our kids schools videos and i must say he is the absolute worst Read more...
I personaly did not use him for a wedding.. He does all of our kids schools videos and i must say he is the absolute worst video company i know poor quality shakey hannds always gives us wrong dvds and very unprofesional i am writing this review to hopefully save a new bride and groom from a very dissapointing wedding video it is one day you cannot replace and you will be stuck with tjis poor video for the rest of your life... Read less
Services Used: Videography
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john
Wedding:
12/6/2013
5.0/5.0
Couldn't save enough about this vendor, great experience.
Couldn't save enough about this vendor, great experience.
Couldn't save enough about this vendor, great experience. Read less
Services Used: Videography
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Dilcia
Wedding:
8/4/2013
0.0/5.0
I hired Thomas Falcone, owner of VIP Video Illusion Productions from Staten Island to film my daughter's Quinceañera on 8/4/13. He took a deposit of $300, never sent me a signed contract, did not return my calls, emails, or text a month prior to the event. Luckily, I was able to find another videographer 2 weeks prior to the event. I asked Mr. Falcone for my refund, he said he would send it the week of July 12, 2013. It is now 8/21/13, and I have nothing from him yet. I went to his office and it was closed, he refused to meet me there. I left him a postage paid envelope for him to send me the check and ignored it. He keeps ignoring my emails and calls. I had to other resource but to report him to Consumer Affairs, and will make sure every site that advertises his services is aware of the fraud he is.
I hired Thomas Falcone, owner of VIP Video Illusion Productions from Staten Island to film my daughter's Quinceañera on Read more...
I hired Thomas Falcone, owner of VIP Video Illusion Productions from Staten Island to film my daughter's Quinceañera on 8/4/13. He took a deposit of $300, never sent me a signed contract, did not return my calls, emails, or text a month prior to the event. Luckily, I was able to find another videographer 2 weeks prior to the event. I asked Mr. Falcone for my refund, he said he would send it the week of July 12, 2013. It is now 8/21/13, and I have nothing from him yet. I went to his office and it was closed, he refused to meet me there. I left him a postage paid envelope for him to send me the check and ignored it. He keeps ignoring my emails and calls. I had to other resource but to report him to Consumer Affairs, and will make sure every site that advertises his services is aware of the fraud he is. Read less
Services Used: Videography
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Anonymous
Wedding:
1+ year ago
0.0/5.0
Like everyone else who used VIP, it was great the day of the Wedding. However they are the most unprofessional business owners I have ever met. They were very specific with telling us to make sure we call them when we get home from our honeymoon. We called and left 5 messages over the course of a month!!!!! No response until I called and left a message saying I was going to show up at the store unannounced. I received a call back in an hour. All phone calls go right to Thomas' cellphone just so everyone knows. He calls back and we set up a time to meet so I can pick up my raw footage, and guess what???? He was a no show!! At this point I was LIVID!!!. We get back in touch and he tells me hes going to leave the video in the mailbox... ARE YOU KIDDING ME!!! I paid $2000 to have my video left in a mailbox??? What planet are we on? He couldn't even give me the courtesy of handing it to me. The reason for that is they do not want any customers running into prospective clients otherwise they would never book any new business. Needless to say I made a few phone calls to a friend who is in the business and he told me he knows who he is and everyone in the Video Business has the same opinion. He also told me that they operate this way because on the contract it states that if the CLIENT doesn't get in touch with VIP within a year then it is another $750 to edit the tape. So they try to duck and dodge. It is so much easier to be honest and say they are busy instead of lying. After blasting them on facebook I couldn't believe how many people had bad experiences with them. One girl is still waiting after 2.5 years after the EDIT DATE. Absolutely unacceptable. DO NOT USE THEM. more headache than it is worth....
Like everyone else who used VIP, it was great the day of the Wedding. However they are the most unprofessional business Read more...
Like everyone else who used VIP, it was great the day of the Wedding. However they are the most unprofessional business owners I have ever met. They were very specific with telling us to make sure we call them when we get home from our honeymoon. We called and left 5 messages over the course of a month!!!!! No response until I called and left a message saying I was going to show up at the store unannounced. I received a call back in an hour. All phone calls go right to Thomas' cellphone just so everyone knows. He calls back and we set up a time to meet so I can pick up my raw footage, and guess what???? He was a no show!! At this point I was LIVID!!!. We get back in touch and he tells me hes going to leave the video in the mailbox... ARE YOU KIDDING ME!!! I paid $2000 to have my video left in a mailbox??? What planet are we on? He couldn't even give me the courtesy of handing it to me. The reason for that is they do not want any customers running into prospective clients otherwise they would never book any new business. Needless to say I made a few phone calls to a friend who is in the business and he told me he knows who he is and everyone in the Video Business has the same opinion. He also told me that they operate this way because on the contract it states that if the CLIENT doesn't get in touch with VIP within a year then it is another $750 to edit the tape. So they try to duck and dodge. It is so much easier to be honest and say they are busy instead of lying. After blasting them on facebook I couldn't believe how many people had bad experiences with them. One girl is still waiting after 2.5 years after the EDIT DATE. Absolutely unacceptable. DO NOT USE THEM. more headache than it is worth.... Read less
Services Used: Videography
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Jeremy
Wedding:
7/12/2013
0.0/5.0
Just to correct the post that Thomas Falcone himself put on here saying that they have been in business for 28 years. Even if he is 50 years old which he is not that would mean he was 22 when he started. It is a family business and I know people who used VIP when the Father was in charge and that is why they used them, but Thomas and his wife are running the business into the ground!!!! They are the worst
Just to correct the post that Thomas Falcone himself put on here saying that they have been in business for 28 years. Even Read more...
Just to correct the post that Thomas Falcone himself put on here saying that they have been in business for 28 years. Even if he is 50 years old which he is not that would mean he was 22 when he started. It is a family business and I know people who used VIP when the Father was in charge and that is why they used them, but Thomas and his wife are running the business into the ground!!!! They are the worst Read less
Services Used: Videography
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Anonymous
Wedding:
1+ year ago
0.0/5.0
Please all newly brides and grooms do yourself a favor and DONOT use these guy tommy falcone as your videographer he is a f***ing scam artist .. Very quick I'll bring you into what he did to me and my soon to be wife he took out deposit got divorced from his wife and ignored my fiancé and myself for over a month then I went to get my money back and wouldn't even show face he's a worm even threatened to call the cops on me the guys a joke .. Like I said before to all you Newley do yourself a favor and don't use this loser weddings are stressful enough you don't want to give this low life a deposit only to get beat on it .. Wouldn't recommend him to my worst enemy !
Please all newly brides and grooms do yourself a favor and DONOT use these guy tommy falcone as your videographer he is a Read more...
Please all newly brides and grooms do yourself a favor and DONOT use these guy tommy falcone as your videographer he is a f***ing scam artist .. Very quick I'll bring you into what he did to me and my soon to be wife he took out deposit got divorced from his wife and ignored my fiancé and myself for over a month then I went to get my money back and wouldn't even show face he's a worm even threatened to call the cops on me the guys a joke .. Like I said before to all you Newley do yourself a favor and don't use this loser weddings are stressful enough you don't want to give this low life a deposit only to get beat on it .. Wouldn't recommend him to my worst enemy ! Read less
Services Used: Videography
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Jean
Wedding:
3/8/2013
5.0/5.0
I haf a great experience with this company. The day went great. My Recap
came great. Didn't even know they were their.
I haf a great experience with this company. The day went great. My Recap
came great. Didn't even know they were Read more...
I haf a great experience with this company. The day went great. My Recap
came great. Didn't even know they were their. Read less
Services Used: Videography
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Andrea
Wedding:
10/27/2012
5.0/5.0
Tommy was our videographer for our wedding on October 27, 2012. He was awesome!! He was so easy to work with and made everyone feel so at ease. When he was filming our wedding he was never in the way and never a bother. I am so excited to see the video!! He was so easy going and was willing to do anything to accomidate our every want. Thank you so much for everything!!

Chris & Andrea McNamara
Tommy was our videographer for our wedding on October 27, 2012. He was awesome!! He was so easy to work with and made Read more...
Tommy was our videographer for our wedding on October 27, 2012. He was awesome!! He was so easy to work with and made everyone feel so at ease. When he was filming our wedding he was never in the way and never a bother. I am so excited to see the video!! He was so easy going and was willing to do anything to accomidate our every want. Thank you so much for everything!!

Chris & Andrea McNamara Read less
Services Used: Videography
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THOMAS
Wedding:
9/23/2012
5.0/5.0
IN RESPONSE TO ALL PAST AND FUTURE CLIENTS. OUR VIDEOS ARE ALL CUSTOM EDITS. EVERY CLIENT PICKS ALL CHOICES FROM BEING TO END. SO THE END VIDEO IS WHAT YOU HAVE PICKED. IN YOUR CONTRACT, IT STATES AND IS TOLD TO YOU UPON SIGNING THAT ALL FINISHED PRODUCTS TAKE UP TO 8 MONTHS TO 1 YEAR FROM THE TIME YOU SUMMIT YOUR EDIT SO THERE IS NO SURPRISES. WE HAVE BEEN IN THE
WEDDING VIDEO BUSINESS FOR 28 YEARS THIS JANUARY. VIDEO COMPANY'S HAVE COME AND GONE AND WE ARE STILL AROUND. ALL EMAILS AND CALLS ARE CALLED BACK AS SOON AS WE GET THEM. AT THE END WE TRY TO MAKE EVERYONE HAPPY. EVEN IF WE DELIVER A VIDEO THAT A CLIENT IS NOT HAPPY WITH WE WILL KEEP FIXING IT WITH REASON TO MAKE A CLIENT HAPPY. IT SEEMS TO ME EVERY CLIENT THAT ARE POSTING NEGATIVE FEEDBACK ARE PEOPLE WHO WAITED TO BRING THEIR VIDEO'S IN LATE. BEFORE WE SIGN A CONTRACT WE ARE UP FRONT AND ALL TERMS AND CONDITIONS ARE
GONE OVER. OUR EDITOR TAKES PRIDE IN EVERY VIDEO THAT IS PRODUCED AND WORKS ON IT AS IF IT WAS HER OWN WEDDING.
THAT'S WHY WE ARE SO SUCCESSFUL IN THE WEDDING BUSINESS.
IN RESPONSE TO ALL PAST AND FUTURE CLIENTS. OUR VIDEOS ARE ALL CUSTOM EDITS. EVERY CLIENT PICKS ALL CHOICES FROM BEING TO Read more...
IN RESPONSE TO ALL PAST AND FUTURE CLIENTS. OUR VIDEOS ARE ALL CUSTOM EDITS. EVERY CLIENT PICKS ALL CHOICES FROM BEING TO END. SO THE END VIDEO IS WHAT YOU HAVE PICKED. IN YOUR CONTRACT, IT STATES AND IS TOLD TO YOU UPON SIGNING THAT ALL FINISHED PRODUCTS TAKE UP TO 8 MONTHS TO 1 YEAR FROM THE TIME YOU SUMMIT YOUR EDIT SO THERE IS NO SURPRISES. WE HAVE BEEN IN THE
WEDDING VIDEO BUSINESS FOR 28 YEARS THIS JANUARY. VIDEO COMPANY'S HAVE COME AND GONE AND WE ARE STILL AROUND. ALL EMAILS AND CALLS ARE CALLED BACK AS SOON AS WE GET THEM. AT THE END WE TRY TO MAKE EVERYONE HAPPY. EVEN IF WE DELIVER A VIDEO THAT A CLIENT IS NOT HAPPY WITH WE WILL KEEP FIXING IT WITH REASON TO MAKE A CLIENT HAPPY. IT SEEMS TO ME EVERY CLIENT THAT ARE POSTING NEGATIVE FEEDBACK ARE PEOPLE WHO WAITED TO BRING THEIR VIDEO'S IN LATE. BEFORE WE SIGN A CONTRACT WE ARE UP FRONT AND ALL TERMS AND CONDITIONS ARE
GONE OVER. OUR EDITOR TAKES PRIDE IN EVERY VIDEO THAT IS PRODUCED AND WORKS ON IT AS IF IT WAS HER OWN WEDDING.
THAT'S WHY WE ARE SO SUCCESSFUL IN THE WEDDING BUSINESS. Read less
Services Used: Videography
130x130 sq 1322016900024 y
Lorraine
Wedding:
6/30/2012
4.3/5.0
I am eloping instead of going with the wedding plans, too much fighting within the family. I do have a $900 credit toward video if anyone is interested.
I am eloping instead of going with the wedding plans, too much fighting within the family. I do have a $900 credit toward Read more...
I am eloping instead of going with the wedding plans, too much fighting within the family. I do have a $900 credit toward video if anyone is interested. Read less
Services Used: Videography
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