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Wedding Cakes by Michael

Alexandria , VA

LOCATION

2316 Jefferson Davis Highway
Alexandria, VA 22301 US

PHONE

703-518-8888

WEBSITE

View website
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Wedding Cake

REVIEWS

3.5
out of 5.0
3.5/5.0
3.2/5.0
3.3/5.0
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tlrpayne
Wedding:
10/3/2009
1.0/5.0
I WOULD NOT RECOMMEND GETTING A WEDDING CAKE FROM WEDDING CAKES BY MICHAEL. I had a customer cake topper made for my cake. I dropped the topper off at Michaels one week before the wedding; sent an email to confirm my contact recieved. I never heard back from her. The cake topper NEVER made an appearance on the wedding cake. And I was not given an apology or an explanation as to how it was forgotten. And it took Cakes by Michael over two weeks to return the topper to me. They have absolutely no customer service!
I WOULD NOT RECOMMEND GETTING A WEDDING CAKE FROM WEDDING CAKES BY MICHAEL. I had a customer cake topper made for my cake. Read more...
I WOULD NOT RECOMMEND GETTING A WEDDING CAKE FROM WEDDING CAKES BY MICHAEL. I had a customer cake topper made for my cake. I dropped the topper off at Michaels one week before the wedding; sent an email to confirm my contact recieved. I never heard back from her. The cake topper NEVER made an appearance on the wedding cake. And I was not given an apology or an explanation as to how it was forgotten. And it took Cakes by Michael over two weeks to return the topper to me. They have absolutely no customer service! Read less
Services Used: Wedding Cake
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greengirl
Wedding:
8/22/2009
5.0/5.0
Our cake was perfect- taste and beauty! Not one complaint!
Our cake was perfect- taste and beauty! Not one complaint!
Our cake was perfect- taste and beauty! Not one complaint! Read less
Services Used: Wedding Cake
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t
Wedding:
7/26/2009
4.1/5.0
We had our cake with a very simple design and focused on the variety of flavors that this confectioner has to offer. They did a great job on our cake and helped us to stay within our budget. The cake they delivered was fantastic and everyone loved it. It was moist, full of flavor, and beautiful. Thanks!
We had our cake with a very simple design and focused on the variety of flavors that this confectioner has to offer. They Read more...
We had our cake with a very simple design and focused on the variety of flavors that this confectioner has to offer. They did a great job on our cake and helped us to stay within our budget. The cake they delivered was fantastic and everyone loved it. It was moist, full of flavor, and beautiful. Thanks! Read less
Services Used: Wedding Cake
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CDrop
Wedding:
6/14/2009
1.8/5.0
It is very difficult to get in touch with someone consistently. And for peace of mind in the days before your wedding you need to be able to be able to speak with someone. The contact person/manager was unpleasant, unprofessional, and unreasonable to deal with when mistakes were made. My cake was 2 hours late, not the right color, and neither was the color of the cake stand I rented. There are mistakes that happen because of carelessness and then there are mistakes that happen that are out of your control. Find a place that that will deem your day and your business as important and that will work with you with integrity should the "out of your control" mistakes occur.

The price is decent for the area. However, it isn't worth the headache.
It is very difficult to get in touch with someone consistently. And for peace of mind in the days before your wedding you Read more...
It is very difficult to get in touch with someone consistently. And for peace of mind in the days before your wedding you need to be able to be able to speak with someone. The contact person/manager was unpleasant, unprofessional, and unreasonable to deal with when mistakes were made. My cake was 2 hours late, not the right color, and neither was the color of the cake stand I rented. There are mistakes that happen because of carelessness and then there are mistakes that happen that are out of your control. Find a place that that will deem your day and your business as important and that will work with you with integrity should the "out of your control" mistakes occur.

The price is decent for the area. However, it isn't worth the headache. Read less
Services Used: Wedding Cake
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Goldengirl
Wedding:
5/22/2009
5.0/5.0
We absolutely loved our cake. We could not find a picture of exactly what we were looking for, so at our meeting with the vendor, we described what we wanted. I do not know how it was done, but the day of our wedding the cake looked exactly as I had pictured in my dreams, and tasted DELICIOUS!
We absolutely loved our cake. We could not find a picture of exactly what we were looking for, so at our meeting with the Read more...
We absolutely loved our cake. We could not find a picture of exactly what we were looking for, so at our meeting with the vendor, we described what we wanted. I do not know how it was done, but the day of our wedding the cake looked exactly as I had pictured in my dreams, and tasted DELICIOUS! Read less
Services Used: Wedding Cake
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Cari
Wedding:
5/8/2009
2.6/5.0
Wedding Cakes by Michael delivered a nice cake, but it was not the flavor we ordered! I could not believe when we cut into the cake and it had raspberry inside when we had ordered almond flavor. It was "okay," but I was stunned to see that the cake was not what we ordered. With the biggest smile on my face, I looked at my husband and we both knew it was not what we had wanted. HUGELY disappointed. Still, no one knew but the two of us, so we smiled and enjoyed it as if it had been what we ordered. There was nothing we could do at that point.

The cake looked lovely, but then again, the entire decoration was flowers on top, which was done by our florist. We were disappointed, and also frustrated by the lack of response to some of our emails closer to the wedding date.
Wedding Cakes by Michael delivered a nice cake, but it was not the flavor we ordered! I could not believe when we cut into Read more...
Wedding Cakes by Michael delivered a nice cake, but it was not the flavor we ordered! I could not believe when we cut into the cake and it had raspberry inside when we had ordered almond flavor. It was "okay," but I was stunned to see that the cake was not what we ordered. With the biggest smile on my face, I looked at my husband and we both knew it was not what we had wanted. HUGELY disappointed. Still, no one knew but the two of us, so we smiled and enjoyed it as if it had been what we ordered. There was nothing we could do at that point.

The cake looked lovely, but then again, the entire decoration was flowers on top, which was done by our florist. We were disappointed, and also frustrated by the lack of response to some of our emails closer to the wedding date. Read less
Services Used: Wedding Cake
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Julie
Wedding:
5/2/2009
2.3/5.0
We selected Wedding Cakes by Michael for our wedding and groom's cake by the tasting alone. When I had a hard time even getting a tasting appointment, that should have been my first clue that this company would be tough to work with. When the saleswoman was 30 minutes late to our tasting, that should have been my second. But she offered us a good deal, and promised the cake we wanted. Everything was fine until the last 3 weeks before the wedding, when I started emailing and calling, and got NO RESPONSE. Ever. I was calling to check when my final payment was due (not in the contract), and to confirm the delivery time. We finally got the owner/baker's son on the phone when we called for the 5th or 6th time a week before the wedding, and he confirmed that we would have cake--they were so unresponsive previously that I was starting to have visions of store-bought cupcakes instead of my beautiful cake. I did finally get an email response a couple of days before the wedding when they received our check. When the cake was finally delivered (late) on the wedding day, it seemed fine. The cherry blossom decoration I'd asked for was lovely. The pink fondant bow on top, which was broken in several pieces? Not so much. The groom's cake was also a problem, as we had sent a picture of the logo of my husband's alma mater, expecting them to decorate the cake accordingly. Instead, they screen printed the image on the top, but the coloring came out all wrong, so instead of red & black, we had orange and blue. Weird. The cake was ultimately very tasty, and that's all our guests cared about. We had a lot of cake leftover (didn't cut it till 10 p.m.), and I was disappointed to learn that they had only given us one flavor instead of two--we had expected tiramisu and carrot/apple, and all we had was carrot/apple. I suppose the top layer could be the tiramisu, but that's not what we wanted, and I won't find out till our anniversary, since we froze it. Overall, until this company can get their act together in terms of customer service, I'd suggest you go elsewhere.
We selected Wedding Cakes by Michael for our wedding and groom's cake by the tasting alone. When I had a hard time even Read more...
We selected Wedding Cakes by Michael for our wedding and groom's cake by the tasting alone. When I had a hard time even getting a tasting appointment, that should have been my first clue that this company would be tough to work with. When the saleswoman was 30 minutes late to our tasting, that should have been my second. But she offered us a good deal, and promised the cake we wanted. Everything was fine until the last 3 weeks before the wedding, when I started emailing and calling, and got NO RESPONSE. Ever. I was calling to check when my final payment was due (not in the contract), and to confirm the delivery time. We finally got the owner/baker's son on the phone when we called for the 5th or 6th time a week before the wedding, and he confirmed that we would have cake--they were so unresponsive previously that I was starting to have visions of store-bought cupcakes instead of my beautiful cake. I did finally get an email response a couple of days before the wedding when they received our check. When the cake was finally delivered (late) on the wedding day, it seemed fine. The cherry blossom decoration I'd asked for was lovely. The pink fondant bow on top, which was broken in several pieces? Not so much. The groom's cake was also a problem, as we had sent a picture of the logo of my husband's alma mater, expecting them to decorate the cake accordingly. Instead, they screen printed the image on the top, but the coloring came out all wrong, so instead of red & black, we had orange and blue. Weird. The cake was ultimately very tasty, and that's all our guests cared about. We had a lot of cake leftover (didn't cut it till 10 p.m.), and I was disappointed to learn that they had only given us one flavor instead of two--we had expected tiramisu and carrot/apple, and all we had was carrot/apple. I suppose the top layer could be the tiramisu, but that's not what we wanted, and I won't find out till our anniversary, since we froze it. Overall, until this company can get their act together in terms of customer service, I'd suggest you go elsewhere. Read less
Services Used: Wedding Cake
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judith
Wedding:
9/20/2008
3.0/5.0
We used Michael's everything was going good until when I got to the reception We were missing a cake It should have been 5 layers, but they made up for it by giving me a birthday cake for my son, and I like that you get a fresh anniversary cake. I also wish the design was a litlle better it look like someone with shaking hand applyed the design. I wouldn't recommend them to do anyones wedding cakes. You get what you pay for :( OH and they are very hard to contact.
We used Michael's everything was going good until when I got to the reception We were missing a cake It should have been 5 Read more...
We used Michael's everything was going good until when I got to the reception We were missing a cake It should have been 5 layers, but they made up for it by giving me a birthday cake for my son, and I like that you get a fresh anniversary cake. I also wish the design was a litlle better it look like someone with shaking hand applyed the design. I wouldn't recommend them to do anyones wedding cakes. You get what you pay for :( OH and they are very hard to contact. Read less
Services Used: Wedding Cake
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Tashya
Wedding:
9/20/2008
5.0/5.0
This was, hands-down, the best wedding cake I have ever tasted--even if I do say so myself. It was so incredibly moist and supremely rich. They were extremely professional and gave me the wedding cake of my dreams. We ordered a three-layer cake with two flavors; tiramisu for the top layer and almond cake with hazelnut cream filling for the bottom two, yum! And unlike a few of the other cake places we went to, they provide a "dummy" layer, so our cake also looked taller and even more elegant.

As recently as last week, while at another wedding my husband and I were attending, a friend who had also attended our wedding told me how delicious our cake had been! Too bad the only taste we got during our wedding was during the cake cutting ceremony. But luckily for us, they provide a FREE Anniversary cake for couples to enjoy! Can't wait!
This was, hands-down, the best wedding cake I have ever tasted--even if I do say so myself. It was so incredibly moist and Read more...
This was, hands-down, the best wedding cake I have ever tasted--even if I do say so myself. It was so incredibly moist and supremely rich. They were extremely professional and gave me the wedding cake of my dreams. We ordered a three-layer cake with two flavors; tiramisu for the top layer and almond cake with hazelnut cream filling for the bottom two, yum! And unlike a few of the other cake places we went to, they provide a "dummy" layer, so our cake also looked taller and even more elegant.

As recently as last week, while at another wedding my husband and I were attending, a friend who had also attended our wedding told me how delicious our cake had been! Too bad the only taste we got during our wedding was during the cake cutting ceremony. But luckily for us, they provide a FREE Anniversary cake for couples to enjoy! Can't wait! Read less
Services Used: Wedding Cake
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Amanda
Wedding:
8/23/2008
1.2/5.0
When I visited Cakes by Micheal, they brought out a beautiful, unique and delicious cake. That was not the cake that arrived at my wedding. I was irate. The cake was grocery-store quality, it tasted like I bought it at the Giant. Not only that, but it was different from what I had been shown-- it was an icing monstrosity-- my cake was supposed to be covered with fruit, there was no fruit. I was entirely disappointed. Thankfully, at least for the photos, it looked okay, however, it was not the cake I ordered. The "chant" of the evening became "they delivered the wrong cake." Mortifying.
What's worse, the bakery refused to discuss it with me afterward.
When I visited Cakes by Micheal, they brought out a beautiful, unique and delicious cake. That was not the cake that Read more...
When I visited Cakes by Micheal, they brought out a beautiful, unique and delicious cake. That was not the cake that arrived at my wedding. I was irate. The cake was grocery-store quality, it tasted like I bought it at the Giant. Not only that, but it was different from what I had been shown-- it was an icing monstrosity-- my cake was supposed to be covered with fruit, there was no fruit. I was entirely disappointed. Thankfully, at least for the photos, it looked okay, however, it was not the cake I ordered. The "chant" of the evening became "they delivered the wrong cake." Mortifying.
What's worse, the bakery refused to discuss it with me afterward. Read less
Services Used: Wedding Cake
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