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Wendy's Bridal Cincinnati

Cincinnati , OH
CONTACT US
CONTACT US

LOCATION

301 W. Benson Street, Reading
Cincinnati, OH US 45215 (map)

PHONE

513-761-7750

WEBSITE

View website
Please let this vendor know that you found them on the WeddingWire Network.

ABOUT US

In the heart of the Reading Bridal District, Wendy’s Bridal is Cincinnati’s Premiere Bridal Gown Destination. Whether you're shopping for the bridal gown of your dreams, bridesmaids... Read more
In the heart of the Reading Bridal District, Wendy’s Bridal is Cincinnati’s Premiere Bridal Gown Destination. Whether you're shopping for the bridal gown of your dreams, bridesmaids dresses for your wedding party, or accessories for your wedding-day look, call Wendy's Bridal to make an appointment. See the latest styles from the best designers in the bridal industry, straight from the fashion runway. Find the wedding dress that speaks to your individual style. Let our bridal consultants help make your wedding dreams come true with a gown from our collection of fashion forward designer bridal styles.
We have a wide variety of styles and colors to add the perfect accent to your dream wedding dress. Bring your whole wedding party today and let one of our bridal experts help find bridesmaid dresses your girls will love! With the largest selection of bridesmaid gowns offered locally, you are sure to find gowns to fit all your attendants' figures and budgets!
At Wendy's Bridal, our #1 goal is to make sure you are happy. You will work one-on-one with one of our experienced bridal consultants, enjoy our individual dressing rooms and on-site alterations by expert fitters trained specifically for wedding attire. Come to Wendy's Bridal Cincinnati and let us give you the attention every bride deserves! Read less
Dress & Attire

PHOTOS

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INFO FOR DRESS & ATTIRE

Who do you provide services for?
Bride, Bridesmaids, Flower Girls, Mother of the Bride, Mother of the Groom
What accessories do you provide?
Hair Accessories, Undergarments, Veils

REVIEWS

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Anonymous
Wedding:
[Private]
5.0/5.0
I picked Wendy's Bridal for my very first wedding dress experience. It was more perfect than I could have imagined. The staff were ALL very friendly and relaxed and accommodated my large bridal party with gracious hospitality, and didn't even mind at all when they started pulling dresses of the racks for me to try on. I worked with Ann, who was amazing, and later that day when I came back to buy the first dress I tried on there, a couple of the other ladies who were just as kind. I found my dream dress on sale and everyone in my large party loved it. I would highly recommend Wendy's to any and every bride looking for a unique, friendly, laid back, accommodating and attentive staff.
Services Used: Dress & Attire
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Julie
Wedding:
9/13/2014
5.0/5.0
I had the pleasure of working with Mandi and Barb. I have to admit, i am not "typical" in my enthusiasm for wedding preparations. In fact, i dreaded the dress shopping experience and had a few failed attempts before peeking into Wendy's one Friday afternoon. The store was quiet and that was already helpful. Mandi, a very down-to-earth, pleasant woman helped me with my search. Barb joined in the fun and creatively put together different belt combinations to spice up the dress. She added ease and comfort to the experience. I bought my dress that afternoon and would recommend either one of them to anyone who may relate to my experience with wedding dress shopping.

I was so taken by Barb's ease with the process that i told my fiancé to set up an appointment with her a few weekends later. She found her dress and we couldn't be more grateful. Thanks, Barb and Mandi!
Services Used: Dress & Attire
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Jessica
Wedding:
5/31/2014
5.0/5.0
Wendy's Bridal was so easy to work with. They were a big help in picking out my wedding dress and bridesmaids dresses.
Everything was fast and easy.
Services Used: Dress & Attire
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Anonymous
Wedding:
Recently Married
5.0/5.0
I had a great experience with Wendy's Bridal Cincinnati and their alterations office. They were very polite, trustworthy, and flexible throughout the process which was especially helpful being an out of town bride. I had no issues and never stressed about my dress - Highly recommend!
Services Used: Dress & Attire
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Julia
Wedding:
10/4/2013
5.0/5.0
I had a wonderful time shopping for my dress, and even returned to buy my bridesmaids dresses there. They were wonderful with communicating to be about who had been sized, and who still needed to pay. I had a wonderful experience with them!
Services Used: Dress & Attire
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Ashleigh
Wedding:
3/16/2013
5.0/5.0
Wendy's was very easy to work with and they have a large variety of styles. They were very careful to keep my budget in mind which I appreciated. We had a small incident with the bridesmaids dresses, but they fixed it and made everything right very quickly. Alterations were a bit expensive, but I was ready for that.
Services Used: Dress & Attire
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Mandy
Wedding:
12/31/2012
5.0/5.0
My fiance and I got engaged on August 1st and planned our wedding for December 31...not a lot of time in the sense of getting a wedding gown. Wendy's Cincinnati made me feel at ease about ordering and receiving my gown in time. They showed me designers they knew would be able to get me a gown in time. Everything about the appointment was great!
Services Used: Dress & Attire
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ashley
Wedding:
11/17/2012
5.0/5.0
My wedding dress was perfection! I worked with Sally who was very sweet and knowledgeable.
Services Used: Dress & Attire
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Sarah
Wedding:
10/20/2012
5.0/5.0
I bought my wedding, bridesmaid, and mother of the brides dresses all at Wendy's. I had such a great experience with my original consultant Sara. I went to Wendy's for a specific dress that I showed Sara, she unfortunately informed me that they didn't have the dress in, but she had a dress very similar. I had my doubts but tried it on anyway and then Sara added a thin beaded belt and I fell in love. She knew immediately what look I wanted and found it.
My second experience with Wendy's was for my bridesmaid dresses. I had an extremely hard time finding the perfect dress (I wanted a long dress with strapes at a price around $150 that was of good quality). I went to David's, Alfred Angelos, and about every other store but ended up finding the perfect dress at Wendy's. They also helped me find a second dress to accomadate two of my pregnant bridesmaids that matched perfectly. They really gave me a great experience each time I was there.
Services Used: Dress & Attire
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Tracey
Wedding:
9/2/2012
5.0/5.0
I purchased my dress from Wendy's bridal. They were very helpful and did not pressure me into finding or purchasing my dress. My consultant was Lilah. I came in on 3 separate occasions to try the dress on before purchasing and she was always friendly. My dress came in much quicker than expected. I had my dress altered and steamed at Wendy's and they did a great job.
Services Used: Dress & Attire
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Anonymous
Wedding:
1+ year ago
5.0/5.0
I had a great experience at Wendy's. All of the consultants were very friendly and professional. My alterations were flawless. They have a very wide selection of gowns.
Services Used: Dress & Attire
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Sarah
Wedding:
8/4/2012
5.0/5.0
Wendy's has such a wide variety of dresses that it was easy to find my perfect dress! The associate was very patient and gave me time to decide between 2 dresses. The seamstress was fantastic!! My dress fit like a glove! Wendy's was great to me!
Services Used: Dress & Attire
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Elizabeth
Wedding:
7/21/2012
5.0/5.0
I loved Wendy's! They were so helpful and nice no matter how indecisive I was. I bought the first dress I tried on and can't imagine a better fit for me. I even came back after an alterations appointment so someone could teach my maid of honor how to tie my sash. Check on Wendy's!
Services Used: Dress & Attire
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Anonymous
Wedding:
2+ years ago
5.0/5.0
Extremely helpful! They let you shop around while they also pull dresses that they think they will look good on you. They are willing to work with you to make sure you get the dress you want and stay in your budget.
Services Used: Dress & Attire
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Laura
Wedding:
5/5/2012
5.0/5.0
Their staff is extremely knowledgeable and helpful. Sally helped me pick a dress that was flattering on me and was very eager to help however she could. I would recommend them to any bride looking for a more personal experience with people who have been in the business a long time.
Services Used: Dress & Attire
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maddawna
Wedding:
4/14/2012
5.0/5.0
I loved working with Lila. She was incredibly helpful, knowledgeable, and was just very good at what she does! She made me feel really special and helped me pick the best wedding dress when I was having trouble deciding what I was looking for!
Services Used: Dress & Attire
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Anita
Wedding:
3/3/2012
5.0/5.0
Very professional service and great selection of dresses at a variety of price points. I was very pleased with the service I received from Wendy's Bridal.
Services Used: Dress & Attire
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linda
Wedding:
1/21/2012
5.0/5.0
I shopped at almost evey dress store in the Columbus area. Wendy's had the dress of my dreams! Salesperson, Lil, was helping me, and suggested this dress- but I didnt like the ribbon accessory on the hip, so I didnt try it on. After trying a couple dresses that were not "the one" she recommended ribbon one again- reminding me that the ribbon could be removed. After getting it on, it was "the one!" (with the ribbon removed and flower accessory added). Lil knew my taste better than I did! She was great! Wendy's had a huge selection of all styles.
Services Used: Dress & Attire
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Emmalea
Wedding:
10/29/2011
5.0/5.0
Loved my dress and they were so helpful and got nice. They got all my alterations done really fast!
Services Used: Dress & Attire
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megan888
Wedding:
10/22/2011
5.0/5.0
I had a great experience at Wendy's. I loved my dress even though I was unsure on the hanger. I didn't have a lot of time to get the dress and they were great about guiding me. I ended up buying a dress off the rack because it fit perfectly. When my wedding got published on Style Me Pretty months later, they were able to look up the style number and designer for me, even though I'd already tossed the receipt.
Services Used: Dress & Attire
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RC
Wedding:
8/26/2011
5.0/5.0
Perfect!! Everything was wonderful!!! I found the perfect dress at a great price the alterations were wonderful and very inexpensive. The sales people were wonderful and very friendly.
Services Used: Dress & Attire
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J MO
Wedding:
10/23/2010
5.0/5.0
My daughter loved Wendy's Bridal and her dress consultant Lil. She received the best service in the way of helping her determine what type of dress she wanted. Then without overwhelming her with dozens of dresses, she chose 4 at a time and Lil gave her unpressured advise of how the dress looked on her without pushing any dress that my daughter wasn't sure about. In the end, my daughter picked out the exact dress she wanted that gave her the look she dreamed about. Also the seamist, Kathy, gave us the greatest service and everything was ready when she said it would be and fitted my daughter to a T. I highly recommend Lil and Kathy at Wendy's Bridal.
Services Used: Dress & Attire
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Erin
Wedding:
10/16/2010
5.0/5.0
Wendy’s Bridal was the first stop on my dress search… and also turned into my last. At first I was overwhelmed with traditional style dresses when I was looking for something more unique and unconventional. After trying on a gold gown, Darleen pulled a mocha colored gown that was perfect. Months later when I returned for my fittings Rathy continued the trend of wonderful customer service. The entire staff at Wendy’s Bridal is very experienced and can help you find exactly what you are looking for.
Services Used: Dress & Attire
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BrideSarah
Wedding:
10/9/2010
5.0/5.0
I am so glad I found this wonderful store!!! I wasn't impressed by David's Bridal at all. The moment I walked into Cincinnati Bride, I had the best service the entire time and ended up buying my dream wedding dress from them. Total I paid including dress, under garments, headpiece, and vale was around $1400 which is pretty good! They have a great selection and I was so happy with my entire experience. Our sales lady was the BEST!!! I would definitely recommend this place to anyone. I shopped there on a weekday when there was barely anyone in there!
Services Used: Dress & Attire
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steinhausa
Wedding:
9/18/2010
5.0/5.0
I was greeted right when i walked in the door, but not smothered like a lot of places do. The woman that helped me knew exactly what size I was just by looking at me. Once my friends and I picked several dresses, she started picking out dresses as well that were similar to the styles that we had picked. My dress was the second one i tried on (one that the woman helping me picked out!). THey are very helpful and very informative! It was the perfect dress!
Services Used: Dress & Attire
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Christina
Wedding:
6/12/2010
5.0/5.0
I got my dress off the rack it was an amazing dress for the price i paid. I loved my dress it made my wedding day so real when i was wearing it. The people that worked there were so nice and very helpful!
Services Used: Dress & Attire
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Nancy
Wedding:
2/27/2010
5.0/5.0
Love the dress! I looked at a lot of places, and found exactly what I had in mind here, great selection!
Services Used: Dress & Attire
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dawnmarie
Wedding:
1/23/2010
5.0/5.0
Thanks to the staff at Wendy's Bridal my experience of buying a wedding gown was very pleasant.

First of all, I was on a very very limited budget, and second of all I was by myself, so I was not expecting to have a very successful time. However, once my bridal consultant (Lil) introduced herself to me and she began selecting gowns for me based on my budget and my style, and I saw that she really did "get me" and what I was looking for, everything changed around and I began to enjoy the experience very much! I hadn't really been prepared for dress shopping but I couldn't believe how nice I looked in the gowns, and I ended up finding a sample sale gown that same day -- and it ended up being the first gown I tried on! It was my exact size so no alterations were needed and I took it home that same day! My consultant also helped me select a veil to meet my style and budget, and was patient with me throughout the whole process. I never felt pressured or rushed.

Wendy's Bridal turned what I was expecting to be a pretty unpleasant experience into a very pleasant one that I will always remember! :-)
Services Used: Dress & Attire
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Karen
Wedding:
12/5/2009
5.0/5.0
I loved my dress and my experiance at wendy's they did an awesome job of hel;ping me find the perfect dress!
Services Used: Dress & Attire
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jrose2225
Wedding:
10/17/2009
5.0/5.0
They did a great job helping me find my dress, veil and doing the alterations.
Services Used: Dress & Attire
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theMrs
Wedding:
8/8/2009
5.0/5.0
What a great experience! I drove out to Cincinnati to hopefully find my dream dress and I did just that at Cincinnati Bride! The ladies were so nice and concerned with what I wanted rather than just trying to make a sale. I went across the street and they kept throwing dresses at me that I had NO desire trying on. I explained what I wanted in a dress and the ladies at Cinci Bride found me the dress of my dreams. It turned out beautiful and I couldn't have had a better experience!
Services Used: Dress & Attire
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Sarah
Wedding:
8/7/2009
5.0/5.0
Great place to find a reasonable priced dress. I ended up finding my bridal gown, flower girls, and bridesmaids dresses here as well.
Services Used: Dress & Attire
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Andrea
Wedding:
7/18/2009
5.0/5.0
All the women at Wendy's Bridal in Dublin were great. Courtney helped me find my dress. She was great. My seamstress was wonderful too.

I had a bad experience in Cincinnati though. The lady was only concerned with making a sale. She was not patient with us and was trying to push us into buying something we weren't positive about.
Services Used: Dress & Attire
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romeozjul
Wedding:
6/6/2009
5.0/5.0
I worked primarily with Sue, but everyone I dealt with at the shop was delightful. I found my dream dress for much less than I expected (my friends didn't believe me when I told them how much I spent on it) and it came in in two months. My alterations were also very affordable and their seamstress does a great job. I went to several dress shops in Columbus and Wendy's really has some of the best service with a wide range of dress budgets.
Services Used: Dress & Attire
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K
Wedding:
5/1/2009
5.0/5.0
Love my dress...everyone was so helpful in picking it out!
Services Used: Dress & Attire
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Aileen
Wedding:
9/20/2008
5.0/5.0
The staff at Wendy's Bridal were so sweet and professional. They took so much time with my bridesmaides and I and didn't make us feel like they were on commission like many other places do. If you can request someone, choose Willie...she was SO nice and made everything easy. DO NOT GO TO DAVID'S BRIDAL...THEY ARE HORRIBLE!
Services Used: Dress & Attire
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Anonymous
Wedding:
2+ years ago
5.0/5.0
Great price...great customer service. I bought a dress and had it altered to suit the unique features I wanted. A wonderful experience!
Services Used: Dress & Attire
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Lilflwr007
Wedding:
8/2/2008
5.0/5.0
I had Willi as my consultant and she was amazing. Everyone at Wendy's was very helpful and accomodating. Their prices were wonderful too. I found my dress early in the planning process but a year later, I still have not see another dress that is more perfect.
Services Used: Dress & Attire
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kiki2480
Wedding:
7/26/2008
5.0/5.0
All of the employees at the Wendy's Bridal was very professional, courteous and helpful. I love the bridal gown they helped me to find, the altercation was well done and they were always flexible with my needs.
Services Used: Dress & Attire
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Charles Buhrman
Wedding:
6/28/2008
5.0/5.0
I got both my veil and bridesmaid dresses with Wendy's Bridal. They were very helpful and offered their experienced opinion where and when necessary. They were easy to work with and they offered nice discounts when ordering more than one item through them. Had I not already gotten my gown somewhere else, I would have definitely considered them for this as well. They have beautiful dresses and accessories!
Services Used: Dress & Attire
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Ali
Wedding:
6/21/2008
5.0/5.0
Everything at Cincinnati Bride went smoothly! Most of the workers were very helpful.
Services Used: Dress & Attire
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tlb1383
Wedding:
6/14/2008
5.0/5.0
We used Wendy's for my mother's mob dress. We walked in a week before the wedding and asked for help and immediately they went to work. The best part...it was under a $100 and was absolutely perfect!
Services Used: Dress & Attire
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Alisa
Wedding:
3/15/2008
5.0/5.0
Loved my dress and veil. They were very nice and helpful
Services Used: Dress & Attire
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Lauren
Wedding:
9/22/2007
5.0/5.0
Had great customer service and really spent time with me to help me decide on a dress. Great prices compared to other stores.
Services Used: Dress & Attire
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Lorry
Wedding:
9/10/2007
5.0/5.0
My dress was absolutely amazing! The shape, color, texture, everything just enanced my beauty. Great, professional and reliable service.
Services Used: Dress & Attire
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Erin
Wedding:
10/14/2006
5.0/5.0
I purchased my second dress (Christina Wu) at Wendy’s. I worked with Stacy – she was extremely helpful and thoughtful. I purchased the dress off the rack, and the alterations done there were great! It looked just like a brand new dress.
Services Used: Dress & Attire
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jmc
Wedding:
6/17/2006
5.0/5.0
My consultant was amazing, her name is Abby. she was extremely helpful in every area from my dress to bridesmaids and mothers dresses. She was very willing to listen to what i wanted and never pushy. i highly recommend cincinnati bride!
Services Used: Dress & Attire
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Jenna
Wedding:
4/7/2006
5.0/5.0
I loved the service I received by Wendy's Bridal. They calmed all my concerns and chose dresses for me based on my desires. Lil was very helpful and would recommend her for assistance. We also purchased the bridesmaid dresses from them and everything was received in time for alterations and adjustments.
Services Used: Dress & Attire
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JenKamm
Wedding:
7/14/2001
5.0/5.0
They were very professional, treated me well & had a lot to choose from. I also found my bridesmaids dresses, as well as flower girl dresses here. Everything came in on time and was just as I had wanted & visioned it to be. Price was also very good, compared to other places I had considerd going.
Services Used: Dress & Attire
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AOller
Wedding:
6/18/2011
4.9/5.0
I called three different bridal shops looking for a particular Mori Lee gown. The first two places did not have the dress. Wendy's Bridal (on Sawmill Rd.) did! It was the perfect dress, the perfect place, and the perfect price. My bridal consultant Sue was wonderful. It was a wonderful experience and I would highly recommend Wendy's Bridal.
Services Used: Dress & Attire
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Krissy
Wedding:
4/23/2011
4.9/5.0
The dress was beautiful and no major complaints.
Services Used: Dress & Attire
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Ashley
Wedding:
11/6/2010
4.9/5.0
They were so very helpful with wedding dress shopping and bridesmaids dresses. There is a large selection and they do not pressure you to buy on the spot. She really wanted me to be sure and confident in my decision. I am so happy I bought there and the dress was worth it. Great dress for a fair price!
Services Used: Dress & Attire
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Chelsea
Wedding:
10/16/2010
4.9/5.0
I had a great experience working with Wendy's Bridal, particularly Lila. She helped me find the gown of my dreams, and accommodated my large entourage quite nicely! My only complaint is when it came time to order bridesmaids dresses, they were not quite as easy to work with. Otherwise, I would really recommend Wendy's Bridal for any bride searching for that ONE perfect dress :-)
Services Used: Dress & Attire
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Tanya
Wedding:
9/17/2010
4.9/5.0
Very nice people with very reasonably price dresses!
Services Used: Dress & Attire
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cowane
Wedding:
2/7/2009
4.9/5.0
Everything was on time
Services Used: Dress & Attire
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504 Anniston Dr
Wedding:
6/24/2007
4.9/5.0
I ordered my wedding dress from Cincy Bride and they had a wonderful selection to pick from and they were all VERY affordable. I ordered my dress the beginning of February and had it by May. The sales woman I worked with was AMAZING. She was friendly and professional and very helpful. I would highly recommend them to anyone getting married.
Services Used: Dress & Attire
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Jennifer
Wedding:
7/6/2013
4.8/5.0
I loved working with Barbara when shopping for my gown. She had me try on dresses I never would have looked at on my own and I looked great in them too! I have to admit, it took a long time for everything to arrive including my bridesmaid dresses. I ordered my dress in October and it did not get here until March. So order your dress early girls. I had my alterations done at the alteration store also. They were so wonderful and very pleasant to work with. They did as many fittings as needed to get my dress right. They also did a great job on my maid of honor's dress. Overall a great place for wedding gown shopping.
Services Used: Dress & Attire
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Anonymous
Wedding:
1+ year ago
4.8/5.0
Beautiful dresses and great alterations team. A little expensive, but the service was great.
Services Used: Dress & Attire
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Doreen
Wedding:
11/19/2011
4.8/5.0
I had a wonderful experience buying my wedding gown, bridesmaid dresses, and flower girl dresses from Wendy's Bridal. Their staff is so helpful and friendly. I worked mostly with Lila who was absolutely amazing!
Services Used: Dress & Attire
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Dara DeLong
Wedding:
10/15/2011
4.8/5.0
I liked Wendy's Bridal because they treat you like an actual customer rather than just another sale. With all of the weddings I have been in, some places treat you great until they make the sale - and then you are thrown to the bottom of their stack and priority list. Wendy's Bridal is just the opposite. They actually took time to help me try on every dress and never left my side to go work with someone else. They gave honest opinions, which was helpful in selecting the right dress. Wendy's was very flexible with my bridesmaids when it came to fittings and their schedules. The selection was great and I don't think you can go wrong with any of their dresses. The price is well worth the service!!!!
Services Used: Dress & Attire
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Nicole
Wedding:
6/4/2011
4.8/5.0
I had the pleasure to work with Lil and she was absolutely amazing! She came up with the perfect dresses for my body type. I went to several other places before I went to Wendy's and none of them even compare to the service I got there!
Services Used: Dress & Attire
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Brittany
Wedding:
5/21/2011
4.8/5.0
I bought my Maggie Sottero wedding gown at Wendy's Bridal and all the alterations and steamings came out perfect. My dress fit perfect in every way on my wedding day.

Kathy was my alterations lady and she is very personal and gets to know you. I loved that about her. She remembered my name when she would see me randomly in the store!
Services Used: Dress & Attire
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Rachel
Wedding:
9/13/2008
4.8/5.0
I had the best experience at Wendy's Bridal. Searching for a dress to wear on your special day can be very overwhelming but they made it so easy. The staff was very friendly and they helped pull dresses for me as well as try them on. My consultant gave me one-on-one time and gave me constructive criticism about each dress, rather than telling me I looked beautiful in everything - I really appreciated that. The that I found was out of my price range and I tried to see if they could help me out and knock $100 off the price. They wouldn't budge on the price which made me quite upset, but I'm glad that I asked. In the end, I still purchased the dress and I'm glad that I did because I received so many compliments on it. I also purchased my undergarments at Wendy's in addition to having my alterations done there too. Both were a success. I would recommend Wendy's Bridal in Dublin for any bride looking for the perfect dress.
Services Used: Dress & Attire
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Ashley
Wedding:
2/16/2008
4.8/5.0
I am NOT a dress person and dreaded this part about the wedding but Lila at Wendy's was great. She made me feel comfortable and was able to help me pick out a dress that I actually felt comfortable in. I would definitely reccomend that everyone goes here as they have people with true knowledge unlike at other major retail chains but they don't make you feel inadaquate like some privately owned places.
Services Used: Dress & Attire
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cjepperson18
Wedding:
9/22/2007
4.8/5.0
My dress was perfect! It was a little pricey, but I got it during the 20% off sale and that helped a lot. My consultant was so helpful and didn't try to oversell things to me. We got the bridesmaid dresses there as well and the price was fantastic. Only warning though... getting alterations there are very expensive, but you can definitely tell them what you do or don't want done, the quality of alterations was great. Loved Wendy's Bridal! Our dresses were delivered when they said they would be.
Services Used: Dress & Attire
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Kelly
Wedding:
7/7/2013
4.7/5.0
Wendy's had a great selection of dresses at very reasonable prices. The girl who was helping me seemed a little rushed and didn't exactly seem to love working with me to find the perfect dress. I probably tried on 6-7 dresses before I found the one we loved. She was fantastic though about finding me some accessories that really made the dress my style. So, ultimately without her help, I would have loved my dress as much.

Their department for alterations was AWESOME!!!! Highly highly recommend them!
Services Used: Dress & Attire
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Anonymous
Wedding:
1+ year ago
4.7/5.0
Wonderful selection of gowns. They had exactly what I was looking for and the dress came in within just a couple of weeks.... yes, WEEKS!
Services Used: Dress & Attire
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Wendy
Wedding:
7/28/2012
4.7/5.0
The staff at Wendy's Bridal were very helpful. Based on the pictures I brought in they picked the perfect wedding dress for me! Everyone raved how beautiful it was. They also picked out the perfect dress for my bridesmaid and it was exacly what I envisioned. The only regret I have is that I was made to feel that I had to purchase a strapless bra and slip which I didn't actually need or use because the dress had crinoline and a built in bra.
Services Used: Dress & Attire
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ssulick44
Wedding:
10/8/2011
4.7/5.0
Loved my dress, the ladies there were very helpful. My only complaint is that once I decided on a dress I was pressured to pick a veil and head pieces right then and there.
Services Used: Dress & Attire
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Alison
Wedding:
9/10/2011
4.7/5.0
I had a hard time finding my dress. I went to several salons before coming here and a few after. But after I tried on the first dress here, nothing else could compare. The woman helping me actually picked it out for me to try on first (from the few dresses I had selected) and told me I'd be comparing everything else to it and nothing would be able to measure up. She was completely right! I loved that dress and loved wearing it. Also had alterations done here, which were done well.
Services Used: Dress & Attire
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ali_oop
Wedding:
10/17/2009
4.7/5.0
I purchased both my wedding dress and my bridesmaids dresses from Wendy's. The staff was very helpful and friendly. The dresses looked beautiful for the wedding.
Services Used: Dress & Attire
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richter
Wedding:
8/8/2009
4.7/5.0
I worked with Anne at the Wendy's Bridal in Cincinnati. She was fantastic. Other places I had gone weren't really listening to what style I wanted and just having me try on things that were not me. Anne was a great listener. All the dresses she suggested I try on were something I would have picked out myself. The dress I purchased was beautiful. Anne did a great job at helping pick out a head piece and veil as well.
Services Used: Dress & Attire
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Chelsey
Wedding:
6/7/2014
4.6/5.0
Wendy's was the perfect place to find my dress! I told the sales rep my vision and she pulled dresses to match. She pulled a dress I wasn't a big fan because she thought it was exactly what I was looking for. I was reluctant to try it on but once I did IT WAS MY DRESS. I couldn't stop smiling and it was exactly what I was looking for. The alterations department is as equally fantastic! Page is the most talented seamstress - she seriously works magic. She is so friendly and attentive to making you look fantastic in your dress! Her days are limited in terms of scheduling, but I was also coming from 2 hours away. Get your dress here!
Services Used: Dress & Attire
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rachel
Wedding:
1/26/2013
4.6/5.0
I bought my wedding dress from Wendy's in July 2012, on a whirlwind weekend that included visits to almost every store in the Reading Bridal District as well as others in the Cincinnati area. We stopped into Wendy's without an appointment the day before their annual summer sale and were immediately helped by the wonderful Lameese. She listened to what I thought I wanted in a wedding gown, and pulled a satin trumpet gown that was just perfect. Though I didn't purchase the dress that day (went back two days later!), the staff was nothing but courteous, and were more than happy to let my mother take a ton of pictures to show to my bridesmaids. When I returned to buy the dress, Lameese recognized me immediately and knew exactly what dress I wanted, and was more than happy to let me try it on again "just to be sure." In addition to being the perfect dress for me, it didn't hurt that the gown I purchased was almost $1000 cheaper than the two runners-up dresses I'd been considering at Kotsovos and European Bridal.

As an out-of-town bride (Cincinnati is my hometown), I was a little worried about buying a dress that would need to be altered and then shipped to me. Alterations weren't as smooth as finding the dress -- the first seamstress I worked with at Wendy's did not take my dress in enough, leaving a lot of work for the second seamstress (Paige is amazing!) to do less than a month before my wedding. But the alterations were finished, my dress arrived in great condition and everyone at the wedding raved about how well it fit my figure and personality.
Services Used: Dress & Attire
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marriedincozumel
Wedding:
5/21/2011
4.6/5.0
Purchased my wedding gown at Wendy's Cincinnati Bride. Great service and selection. I wanted to order my gown 2 sizes smaller than I was at the time, because I was working on losing weight, and they would only order it one size smaller for me. I ended up having to pay to have it taken in an additional 4 inches. Other than not ordering the size I wanted, everything else at Wendy's Cincinnati Bride was great!
Services Used: Dress & Attire
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sciblu
Wedding:
9/18/2010
4.6/5.0
I am from Reading, Ohio and wanted to support our local bridal businesses for my wedding.
Cincinnati Bride made that very possible with their great assortment of dresses and very helpful staff. Other stores made me stand in an open room and try on dresses in front of strangers. Cincinnati Bride let me family and I pick out lots of dresses to try on (and we came back more than once) and had large fitting rooms so I could get dressed in privacy. They also kept track of what dresses I liked for free (some places charge money for this!!).

One thing that drives me crazy about most wedding dress stores (except David's Bridal) is that they won't let you take pictures or even write down the dress information. All these designers have their dresses online anyway- I don't understand what the big deal is for me to be able to compare dresses to pick out which one I like. (I had the problem of liking what ever dress I was currently wearing which made it very hard to pick!).

They were also very accommodating when I realized my bra was too big- they stopped selling that particular one so they exchanged it for a more expensive one at no extra cost. They also exchanged my slip for a lighter one.

Overall I am happy with my dress and the service I received.
Services Used: Dress & Attire
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keismin
Wedding:
10/10/2009
4.6/5.0
My Dress was great. The service was great. It just took forever to get my dress. But I did get it in time. So all is well that ends well. :)
Services Used: Dress & Attire
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Melanie
Wedding:
11/1/2008
4.6/5.0
I had a very good experience with Wendy's in Columbus. I've heard stories from other people who didn't, but I had no problems with them. I changed my appointment a couple of times without any problems. I found the dress I wanted at my first visit and had all the alterations done there. I would have liked them to call and confirm my alteration appointments a day or two before which they didn't do, but that was my only slightly negative experience with them.
Services Used: Dress & Attire
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Amy
Wedding:
8/29/2008
4.6/5.0
Loved my dress, it wasbeautiful! Wendy's made me feel like I was the only one getting married! It was perfect!
Services Used: Dress & Attire
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kanga1
Wedding:
3/29/2008
4.6/5.0
Beautiful dresses, my dress came very quickly. The sales people were very helpful too!
Services Used: Dress & Attire
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BWanat
Wedding:
9/2/2007
4.6/5.0
I really felt much more appreciated than other businesses near this one. The saleswoman remembered my name, and that goes a long way!
Services Used: Dress & Attire
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thepoast
Wedding:
7/2/2005
4.6/5.0
I worked with Anne and she was fantastic. I ordered my dress and bridesmaids dresses here and they were beautiful. Wendy's did not actually carry the designer of my dress, but they were able to order the dress for a fraction of the price Bridal and Formal was going to charge. There was a slight problem with the sizing of my gown, but it was easily fixed with alterations. They weren't as flexible with the fittings. But, everything worked out very well and I looked and felt amazing in my gown.
Services Used: Dress & Attire
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Jennifer
Wedding:
7/19/2014
4.5/5.0
I purchased my bridal gown from Wendy's in Cincinnati in September. The woman who helped me, Lynn, was great. She made me feel very comfortable and was very knowledgable. I felt like she gave me a honest opinion of the dresses, how they looked on me and how they would feel over the course of the night. Their selection is great and so are the associates!
Services Used: Dress & Attire
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Steffany
Wedding:
5/25/2013
4.5/5.0
I went to Wendy's in June 2012 and worked with Lila. It was such a great experience! I am petite and very curvy and she was great about listening to what I wanted and gave her imput about adjustments that I could make to get the perfect dress for me. After trying on several dresses that I picked out on my own, she pulled another dress that was slightly different but still in the ballpark of what I had described and it was the perfect dress! Although their store was a little pricy, I do feel like their customer service was worth it.
Services Used: Dress & Attire
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Maria
Wedding:
7/21/2012
4.5/5.0
The woman who helped with my dress selection was great. It was the second one I tried on and loved it . She was very sweet and not pushy. I actually left to another store then came back an hour later and bought the dress! Dress was perfect
Services Used: Dress & Attire
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Brie
Wedding:
10/22/2011
4.5/5.0
I agree with the last couple of reviews. The actual shop was awesome! Sandra helped me and did an amazing job, in addition to finding my bridesmaid dresses. The alterations department was a different story. They were hard to work with and the ladies at the front were not very friendly. I still gave them a high review despite the setbacks because at the end they provided me with an AMAZING wedding dress and 5 awesome bridesmaid dresses.
Services Used: Dress & Attire
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Ashley
Wedding:
7/12/2011
4.5/5.0
Lots of dress choices and I came here first and then came back again after checking out other stores. I got a great dress and loved it!
Services Used: Dress & Attire
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priya
Wedding:
9/19/2010
4.5/5.0
Everybody loved my dress :) It was hit :)
Wendy's bridal were very prompt and helpful. Ann the Manager helped me pick out my dress and it was perfect! Sally did a good job in alterations as well.
I did not like that I had to pay for shipping of my dress, veil and skirt.
But overall it was a great experience.
Services Used: Dress & Attire
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AmandaRD
Wedding:
6/21/2008
4.5/5.0
Overall I had a good experience with Wendy's. I would recommend them to any bride. It's pricy, but worth every penny as you walk down the aisle in your beautiful gown on your big day!
Services Used: Dress & Attire
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Holly
Wedding:
5/24/2008
4.5/5.0
The quality is great but more expensive than say David's bridal. But, the quality of their work is definitely worth it.
Services Used: Dress & Attire
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Kasey
Wedding:
7/28/2007
4.5/5.0
I loved the people who worked at Wendy's. I have taken two friends there who bought dresses since my wedding!
Services Used: Dress & Attire
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Jen B.
Wedding:
10/29/2005
4.5/5.0
I ordered my bridesmaids dresses from Cincinnati Bride. I found the perfect color and style dress and received them in a timely fashion. One of the managers was extremely rude, but we worked with Sally who was wonderful. I did try on wedding gowns. However, I purchased my dream dress elsewhere.
Services Used: Dress & Attire
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Colleen
Wedding:
9/29/2012
4.4/5.0
The selection of dresses was amazing and the quality was much better than those at other places. The alterations lady made a special trip when our schedules just wouldn't mesh. They are a little more expensive than other places, but the service and the quality is well worth it!
Services Used: Dress & Attire
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alexanderaustin2012
Wedding:
5/26/2012
4.4/5.0
I loved my wedding dress, and the seamstress at Wendy's Bridal is truly gifted! So I was happy overall.

But I was a bit disappointed that I didn't get the "personal touch" at Wendy's Bridal. Every time I went in to pick up my order or have a fitting, it was like they didn't recognize me or know why I was there. Not even the person who sold me my dress!

Customers like to feel special under these circumstances, so the impersonal interaction was disappointing, but the dresses at Wendy's are beautiful... Probably the best in Columbus
Services Used: Dress & Attire
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Disappointed
Wedding:
5/28/2011
4.4/5.0
I spent 4 months looking for my wedding dress. Wendy was one of the first places i went to and eventually came back and got one of the first dresses I tried on. I loved it!
Services Used: Dress & Attire
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heid.ritenour
Wedding:
7/31/2010
4.4/5.0
My only complaint was the altering. When I picked up my dress for the wedding, we had to ask for a third time for fraying on the hem of my wedding to be cut off and fixed. Otherwise, the consultants were fabulous to work with and my sister's bridesmaid dress was altered beautifully.
Services Used: Dress & Attire
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Heidi
Wedding:
7/9/2010
4.4/5.0
When I looked for my dress and bought it, my experience was awesome. I also thought the seamstress was awesome too (sorry I don't remember her name). Lil helped me find the perfect dress. She let me try on the same ones over and over and kept bringing me more. She also knew exactly what to say when trying them on. I also thought the quality of the dress was awesome, esp compared to some of the chains I went to. I agree with others, however, if you go in any other time. I went in there to look at veils. No other customer was in there, but it took them forever to come and help me. Also, the lady seemed really annoyed that I was even looking at them. Great dress though!
Services Used: Dress & Attire
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markandnicole08
Wedding:
11/7/2008
4.4/5.0
The staff was wonderful and their selection of dresses was fantastic! I purchased my gown, bridesmaid dresses and my mom's dress from Wendy's. Their selection of bridesmaid dresses was awesome and they have many dresses for mother's that are stylish and flattering, unlike most of what is available. I have recommended many people to Wendy's and will continue to do so.
Services Used: Dress & Attire
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LynseyP
Wedding:
7/21/2007
4.4/5.0
I got an amazing dress for a great value and the salesgirl helping me, Lila, gave me very personalized attention and honest opinions, she actually found my dress for me. I would highly recommend scheduling an appointment with her. However, they were not as flexible with my bridesmaids, some of them had some unfortunately rude experiences in the store. I was also told I absolutely had to order my dress by a certain date because it would take 8 months to come in, but it came in 3 months, so I had to store it myself for all that time.
Services Used: Dress & Attire
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buenachica18
Wedding:
10/6/2006
4.4/5.0
Their dresses were very reasonable in price and there was an great variety. Also, they run great promotions in the off seasons (saved me 40%!). Staff was very patient with my not so efficent bridesmaids and made sure all the information and money was recieved on time.
Services Used: Dress & Attire
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Mandy
Wedding:
5/21/2011
4.3/5.0
We used Wendy's Bridal in Cincinnati for our bridesmaid's dresses. We didn't get a lot of personal attention, but we were able to find what we were looking for on our own. The dress we found was in the perfect color, but very expensive, each dress was around $220.00 but with a discount it came to $190.00. The dress had to be specially ordered and came in 3 months before the wedding, which gave my bridesmaids plenty of time to alter the dresses. They really had a large selection and we found exactly what we were looking for.
Services Used: Dress & Attire
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lara
Wedding:
8/14/2009
4.3/5.0
Enjoyed my visit and found my dress. The attendant ordered me the wrong size because she failed to measure the crucial areas for the specific dress. The slip was also ordered in a size too small and they do not allow for returns so we were stuck with a very expensive slip that we couldn't stretch over my shoulders without a fight that left me red all over!
Services Used: Dress & Attire
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Emily
Wedding:
5/24/2008
4.3/5.0
Wendy's Bridal has a wide selection of gowns - most girls would be able to find something they like there! There are a couple of downfalls common to bridal salons. For example, you are not allowed to take pictures of gowns you try on until you decide to purchase a gown, THEN you can take a picture of that gown only. The salon also seems to be busy very often and therefore, it is sometimes hard to get an appointment time that is convenient to bridesmaids.
The staff there is very kind and helpful, however, watch what they write on your "card"! I tried on my gown with two different styles of bras and couldn't decide which I liked better. My consultant said she would write down both and once I decided, they would order the correct bra. I went in and SHOWED them which bra I wanted to order and a few months later, after receiving a call that my undergarments were ready for pick up, I realized they had ordered the wrong bra. I told them and they let me "exchange" the bra for the correct style. However, the second time I went to pick it up, it was the wrong style AGAIN! This was just months before my wedding and they said that they may not be able to get my style and size in on time. They suggested I purchase a bra that women had used for trying on gowns, but I had them order it on a rush and luckily, it got there on time.
Services Used: Dress & Attire
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Tami
Wedding:
9/15/2012
4.2/5.0
Staff was very courteous and helpful. Purchased my Allure gown, veil and bridesmaids dresses at Wendy's. Lila made me feel as if I was the only bride in the salon - very personable experience. Large selection of bridesmaids gowns in Columbus.
Services Used: Dress & Attire
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brandy
Wedding:
6/11/2009
4.2/5.0
i found a perfect beach wedding dress at wendy's the only thing i didn't like about wendys is that you couldn't try on each style in your own size they had to clip each dress to fit you so it took away from the dresses that didn't fit right
Services Used: Dress & Attire
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jenk124
Wedding:
8/30/2008
4.2/5.0
Overall the service was a little disappointing. We had a hard time with one of the bridesmaids dresses and I felt they did not handle it accordingly. Instead of being understanding and cooperative they were just frustrated and aggravated.
Services Used: Dress & Attire
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CoachsWife
Wedding:
6/9/2007
4.2/5.0
Wendy's is able to provide pretty much any dress for any budget. I didn't spend more than $1000 for my dress, but it certainly had the level of detail and feel of a very expensive dress. The ladies that work a Wendy's are very professional, very friendly, and happy to work with you to find exactly what you want. They don't just sell you a dress. They help you find the right fit and style for your body. They also help you try on the dresses and provide the appropriate slips and bras to give you an idea of how the dress will fit once you get it. They will order you bras, slips, veils, and any other wedding apparel item you need. They have an excellent selection of bridemaids dresses. I didn't recieve my dress and the bridesmaids dresses with plenty of time to spare for fitting and alterations. I do not recommentd having your alterations done at Wendy's (it can cost up to 3 times what an independent seamstress charges).

Make sure you plan well ahead for appointments to try on dresses. I recommend going on a weekday to try on dresses (it is less busy and you get more personal attention). Avoid prom season at all costs.
Services Used: Dress & Attire
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Alissa
Wedding:
3/24/2007
4.2/5.0
I loved my wedding dress. I got a floor model for less than half of the originail price. The sales assistant was very nice and not as pushy as some of the others I had encountered that day in the bridal district. Considering both the service and the value I would highly recomend Cincinnati Bride. If you buy your viel, under clothes and dress for this store be sure to ask for a discount, I got a large discount on the assesories I ordered since I had bought my dress there.
Services Used: Dress & Attire
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Sara
Wedding:
9/14/2012
4.1/5.0
Wendy's was great to work with. I wish I could remember the name of the lady that helped me. She was so down to earth, funny, and not pushy in any way! Would recommend.
Services Used: Dress & Attire
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Anonymous
Wedding:
2+ years ago
4.1/5.0
My dress was beautiful, reasonably priced, and the experience was fantastic. I would recommend Wendy's to my friends.
Services Used: Dress & Attire
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mrsetobe
Wedding:
7/2/2011
4.1/5.0
I purchased my veil and headband at Wendy's. Unfortunately, I was not told that my headband was backordered, until it was getting closer and closer to the big day. I ordered the pieces about 3 months prior to our date, and they finally arrived approximately 2 weeks before my wedding. The headband was broken when taken out of the bag for my hair trial. Wendy's ordered a new one, and two days before my wedding, this 2nd headband was also broken. The staff at Wendy's was absolutely great in dealing with a frantic bride! They let me choose a different style in their store that day. The staff at the main store was more than fantastic! However, the staff at the alterations department, which is where you pick up your orders, needs to communicate a little better.
Services Used: Dress & Attire
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flenser84
Wedding:
9/25/2010
4.1/5.0
My dress was perfect and I enjoyed every minute of picking it out with help from the consultant....however, the overall feeling of snobbery upon entering the store is a major turn off. Their seamstress did a very nice job even though I had to return for an extra fitting since she had forgotten. They didn't charge and arm and a leg for the alterations which was a relief.
Services Used: Dress & Attire
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lizciampa
Wedding:
7/17/2010
4.1/5.0
I found my dress in the first place I looked: Wendy's Bridal. The saleswoman was skilled at taking what I liked from a few dresses and finding one that had it all. The only thing I didn't like was her high pressure sales pitch that I was getting close to when I would need to order the dress so I could have it altered. I walked away, but after looking a few other places, returned to buy it. There was a mix-up in ordering the correct color. But to their credit, when it arrived months after ordering in ivory instead of white, they had that thing turned around inside of two weeks. Kudos to them for fixing the problem, but it goes to show you don't have to order months and months ahead. The best part was Kathy, the seamstress. She was more excited than even my mom to see me in the dress. I pestered her several times to take in this or that and she always did it with a smile. She is worth buying your dress at Wendys!
Services Used: Dress & Attire
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emurray
Wedding:
10/18/2008
4.1/5.0
I was very happy with my dress. The store can be a bit overcrowded and impersonal.
Services Used: Dress & Attire
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besso38
Wedding:
6/4/2005
4.1/5.0
The atmosphere was very professional but fun at the same time. I was able to take my time and did not feel rushed to get through my appointments. The selection was very good.
Services Used: Dress & Attire
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redtwin1504
Wedding:
9/18/2010
4.0/5.0
My consultant at Wendy's picked the perfect dress for me. I had been feeling like I was never going to find the ONE, but she did great.
Services Used: Dress & Attire
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wedskyy
Wedding:
12/5/2009
4.0/5.0
I went here as my last resort because I thought it would be a little too expensive for me. I was not one to cherish or find sentiment in my wedding dress, but I also wanted something tasteful and classy. I bought my dress off the rack, off season, and with a bit of damage. The price is was UNBEATABLE and the dress was actually a very, very nice name brand. We negotiated the price aggressively (per my mother), and we received it actually at an unheard of price. Because of this, I give this place a high Value of Cost.

They also provide a steam cleaning free of charge, and of course, had the damage repaired (a rip at the seam at the end of the train and discolored spot was cleaned). I give a low Responsiveness because it took two months to get the damage repaired and my dress cleaned. I had my dress altered elsewhere, so I needed the dress ASAP. Each time I called, there always was an excuse, which I didn't believe.

I can't say that Wendy's had the best selection nor the best customer service, but it was where I got my dress. Despite the little annoyances, I am/was very pleased with my dress. It was off-white, royal satin, embellished, strapless, and ball gown. See my review for our photographer and check out her blog. You can see the dress there.
Services Used: Dress & Attire
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Wtown native
Wedding:
8/12/2006
4.0/5.0
I found the perfect dress and that's the most important aspect. They were much more flexible and helpful with the bride as compared to bridesmaids.
Services Used: Dress & Attire
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Jessica B
Wedding:
1/21/2006
4.0/5.0
We got the bridesmaids dresses here! Great selection to choose from! Price was rite, that is ultimately why I went with them. They did a great job at fitting the girls!
Services Used: Dress & Attire
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Lindsay
Wedding:
7/23/2004
4.0/5.0
Great Service. Fast and beautiful!
Services Used: Beauty & Health
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Shawna
Wedding:
8/3/2002
4.0/5.0
I loved my wedding dress, it was absolutley beautiful! I felt like a princess... Wendy's had beautiful dresses and very reasonable prices.
Services Used: Dress & Attire
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klmerchak
Wedding:
8/13/2011
3.9/5.0
I wish I could give two separate ratings for Wendy's, one for their actual bridal shop and another for their alterations store. For the actual store, I would give 5 stars on all counts. They were very friendly and know what they're talking about. I don't know where I would be without the sales assistant I ended up with because she ended up picking out the dress I wore on my wedding day, I really didn't want a ribbon belt but she convinced me to try a dress with one on and I fell in love with it. They even let me buy the sample dress which really helped with the cost. Now, for the alterations department, I would give a three on all counts. They are not very friendly there, they are very curt and make you feel stupid if you ask any questions. The girls working the front desk do not know what they are doing, I called to schedule an appointment and when I showed up they didn't have my dress at the store and I had to reschedule. The cost for altering bridesmaids dresses is way too high, do not have them done there. Pick them up and take them elsewhere, you can get it done for a lot cheaper and probably deal with much friendlier people. They also ended up firing the lady who was working on my dress before she even finished working on it, it almost wasn't ready in time! So to summarize, I would buy dresses from them again, but get my dress altered elsewhere.
Services Used: Dress & Attire
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Emily
Wedding:
10/24/2009
3.9/5.0
I thought Wendy's was lacking in wedding gowns but, I got my flowergirl, mother of the bride, and junior bridesmaids dresses here and was very pleased. The staff were patient and professional each time I visited the store.
Services Used: Dress & Attire
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rennerne
Wedding:
6/13/2009
3.9/5.0
I loved the dress I received, especially for the cost, but it came in 2 months later than it was supposed to.
Services Used: Dress & Attire
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jamie
Wedding:
8/28/2004
3.9/5.0
great to work with
Services Used: Dress & Attire
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Amy
Wedding:
5/10/2014
3.8/5.0
I went to a few shops looking for the perfect dress and had fantastic, horrible and so-so experiences. Wendy's was pretty good. While I ended up finding it here, I almost purchased it elsewhere, but Wendy's was able to meet their price. (reason for the only 3 star value, while I got a great deal, it was only because I had a quote from somewhere else)

I dealt with 2 different ladies here and both were extremely helpful. Their flexibility was great as I had to change my second appointment a few times due to being ill. But I will say that I did ask for the right side so that I could stand on the pedestal to let the dress hang and I did not get that request honored. Also, for my first appointment, I called to make an appointment and they told me as it was a Thursday night, it was not necessary. When I got there they were ridiculously busy and when I told them they said I didn't need an appointment, they were disappointed with whoever told me that. They did however get me in and the sales lady made every effort to work with myself and another bride at the same time.

When it came to the end of the second appointment, I did feel pressured. I had already told her that I was going to purchase the dress, but wanted to wait until my new cc came in (so I could get the cash back rewards on the new card). She kept telling me that I was running out of time - wedding is in May and ordered it October 5 so more than 7 months - which I know was BS. So I even had them change my wedding date when I ordered it - the very next day!!! And yes, my cc was in the mail when I got home.

So long story short. I had not planned on getting my dress from Wendy's but ended up with it there and am very pleased so far and cannot wait for it to come in.
Services Used: Dress & Attire
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Anonymous
Wedding:
1+ year ago
3.8/5.0
They were pleasant & i had a Pretty good experience for the most part. They seem to work better with brides than the bridesmaids.
Services Used: Dress & Attire
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tlaf09
Wedding:
8/30/2008
3.8/5.0
The lady who did alterations screwed up my mother and my dress. The owner was amazingly nice and willing to work with us with this problem. They were a bit rude to my mother. I understand people can be annoying when they ask a lot of questions, but when spending this type of money on the BIGGEST day of her daughters life, we both thought it was a bit odd they weren't nicer to us.
Services Used: Dress & Attire
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Rebecca
Wedding:
6/30/2007
3.8/5.0
Overall I had a good experience here. Was not impressed by the sales consultants, as most were pretty rude. Had I not found exactly what I wanted, I probably would have gone elsewhere.
Services Used: Dress & Attire
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Lisa692007
Wedding:
6/9/2007
3.8/5.0
I was overall content with my service. Lila was aweome and honest about dresses with me! I would definitely recommend getting an appointment with her. They handled a crazy bridesmaid very professionally. I was very disappointed with my alterations (they were very expensive just for a hem). When I went to pick up my dress the day before my wedding, I wanted to try it on, but the salesgirl talked me out of it saying that it was all pinned up on the bust and would be a big hassle. Well, when I put it on on my wedding day it didn't fit! I had lost too much weight and I had to use double stick tape and safety pins to keep it up. All that money on my dress/alterations and then that!
Services Used: Dress & Attire
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Rebekah
Wedding:
10/14/2006
3.8/5.0
Wendy's Bridal Gallerie isn't bad, its just pretty much the same as other vendors. I did not like that they did not allow you to know the manufacturer of your gown until you had already purchased it. They do this to completely prohibit price comparison shopping, which I think is ridiculous. However, Wendy's has a good selection, and the consultant was helpful in finding a gown that looked good on me and fit my personality. They did not try to push more expensive gowns on me (as did a very popular place in Cincy) which almost made up for the fact that they won't tell you who the manufacturer is.
Services Used: Dress & Attire
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Melissa
Wedding:
5/19/2012
3.7/5.0
I purchased my dress at Wendys and I got my alterations done at their shop. When we began looking for dresses we came in early for our appointment and were able to look around - but instead of having one of the ladies chat about dress styles and show us through the racks, we had to fend for ourselves. Luckily I had pictures of what I was looking for, but I would have loved one of the professionals to show me to the racks that had the dress-type that I was looking for. In the end I found a wonderful dress. The woman who did my alterations was very sweet, but extremely absentminded. Repeatedly forgetting that I had an appt. or which dress was mine. In the end the bust was still quite loose - but I was able to fix it with tape - and people were stepping on the dress all night long, but it looked good!
Services Used: Dress & Attire
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liarose
Wedding:
8/16/2003
3.7/5.0
Wendy's was more expensive than some of the other stores, but I lucked out and found my dream dress on the sale rack because it was a discontinued dress. So, new gown for $600 with minor beading repairs needed. Not bad! Also purchased bridesmaid dresses from here and had some issues with having the dresses shipped to my bridesmaids. Other than that, they were great!
Services Used: Dress & Attire
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Kelsey
Wedding:
11/11/2011
3.6/5.0
Wendy's had a great selection of dresses and after searching at about 6 other dress boutiques I finally found the perfect dress at Wendy's. My maid and honor went together to dress shop and we didn't make an appointment because we went on a Tuesday morning and thought it wouldn't be busy. Also, we just wanted to look. Right when we walked in we were asked if we had made an appointment and got the death stare when we said we hadn't. So make an appointment girls!! Lila helped us anyway and we found the perfect dress after only trying on 3. I was glad when they allowed me to use the 20% off that was going to be their sale on all dresses next month, that brought my dress just under $1000 - not bad for a lace Casa Blanca gown. The issues came when I wanted to add a corset to the back of my dress, I had to order a corset kit and Lila made it seem like it wouldn't be able to come in on time. They also had a fit about ordering my bridal bra. I still had 2 1/2 months until the wedding and they said it was cutting it close? In my opinion, if this is their business they should have some corset kits/slips/bridal bras on standby in the store, but oh well. It ended up everything came in within 2 weeks, so I completely stressed out for no reason. My meeting with the seamstress was AWESOME! I was with Kathy who is head seamstress, she was so easy to talk to and seemed to really love her job. She also did a wonderful job on my dress, fit me like a glove and I wasn't pulling up my strapless dress all night (not even once!). I would 100% recommend Kathy! I all in all had an okay experience with Wendy's Bridal. I expected to be treated differently after I had made the purchase, but I just thought they would be a little more helpful and reassuring than they were. Once they get your money they are definitely not as personal. Anyway, my dress was perfect and affordable!
Services Used: Dress & Attire
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loveofbaskets
Wedding:
10/15/2011
3.6/5.0
I went to Wendy's to order my bridal gown. My dress came in three weeks late and there was not enough time left even though my wedding was 6 week away for them to do the alterations. After spending over $2k on a dress, to say I was dissapointed is a bit of an understatement.
Services Used: Dress & Attire
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Jessica
Wedding:
8/22/2009
3.6/5.0
I was very disappointed with Wendy's bridal. In the beginning when I went to look for my wedding dress I had a wonderful experience. I worked with Sue and she helped me find exactly what I was looking for at a very affordable price. When I went back with my bridesmaids, it was a completely different experience. We were basically just given a dressing room and left to our own devices. When it came time for each girl to be measured, Sue made comments about their sizes and even asked my sister in law if she was pregnant (she is a size 6 and not pregnant!). A day that was suppose to be fun was ended with each one of my girls having hurt feelings. The experience ruined the excitement I had and left a bad taste in my mouth. I felt like once I purchased my wedding gown, the customer service went out the window. I would highly recommend them for bridal gown selection, but when it is time to select bridesmaid dresses, go somewhere else.
Services Used: Dress & Attire
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Diane
Wedding:
7/3/2009
3.6/5.0
Living in one city, getting married in another, and shopping for my dress in the third created havoc trying to find the 'dress'. We found a beautiful dress from Wendys. The staff was knowledgeable and only somewhat pushy. When we purchased it we were told that any Wendy's would be able to alter it as well. The biggest pain was any Wendy's was not able to do any Saturday appointments - but then they did one for my sister's bridesmaid's dress. I know the alterations are slightly different than just Wendy's Bridal - but the alterations they said they could provide they couldn't - and the alterations needed to be was simply adding a bustle and re-tacking a pleat.
Services Used: Dress & Attire
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GINA
Wedding:
6/18/2008
3.6/5.0
Very responsive to our custom bridesmaid dresses. Great selection
Services Used: Dress & Attire
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jwelch261
Wedding:
9/24/2011
3.5/5.0
I got my wedding dress there and the dress was beautiful, but i feel that is was a little expensive, they had it rushed and it still got there later than i was told and they couldnt do altertations there with such short time frame, so it was a little stressful.
Services Used: Dress & Attire
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kimberlymarie
Wedding:
5/30/2010
3.5/5.0
I loved my dress from Wendy's Bridal! Some of the staff is a little snobby but I wanted the dress so bad, I could put up with anything. Make sure you do not bring any kids into this shop though! My son came with me to pick up my dress and they said no kids were allowed in. I had to come back with my mother just to get my dress!!!! That was a little rude in my opinion. It was a quick in and out trip.
Services Used: Dress & Attire
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Anonymous
Wedding:
2+ years ago
3.4/5.0
Since Wendy's is such a big store I never felt like the employees could take their time with me. At my initial appointment the employee I was working with was also helping several other brides. At my fitting appointments, the staff blew off my concerns. It was difficult to schedule my fittings at first because they weren't flexible with appointment times. The dress itself came out looking great - Tam did an exceptional job!! Pricewise, the cost of the dress was reasonable, but the fitting cost was pretty pricy. It's probably worthwhile to check around with some other options for fitting if you are on a budget.
Services Used: Dress & Attire
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Kim
Wedding:
5/20/2011
3.4/5.0
I ordered a Mori Lee gown for my wedding. It came in super fast (they had told me it may or may not come in in time for my wedding 5 months away). The dress was beautiful and exactly what I wanted, but my concerns came with alterations.

My dress was reasonably priced but my alterations cost more than $500. Also the alterations turned out great, but I had issues with communication with the alterations department. I was coming from out of town and they had trouble fitting me in a lot of the time. Also I made my appointment by calling the store, and once I showed up the woman doing my alterations had no idea I was coming and yelled at me for calling the store and not her personal cell. After waiting quite a while she fit me in, but kept telling me over and over that I shouldn't have called the store to make the appointment. She then yelled at me for waiting so long to schedule my final fitting, when I waited because my shoes were back ordered.

In the end it all turned out ok. I ended up steaming the dress myself because they were going to charge $65 more for that.

Overall I would recommend Wendy's Cincinnati bride for a wedding or bridesmaid dress, but I would consider getting the alterations somewhere more reasonably priced and organized.
Services Used: Dress & Attire
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Courtney
Wedding:
6/25/2011
3.3/5.0
I absolutely loved my dress (and got a lot of compliments!), but if you choose Wendy's, be prepared for some unnecessary stress.

I started off at the Wendy's in Florence, which promptly closed a week after my visit. I decided to follow the store to Kenwood, since the saleswoman I was working with was pretty helpful. I found my dress at the Kenwood store and was so excited about purchasing it. The saleswoman and I had a disagreement about what size to order, since I was in between two sizes. She ordered the bigger size, saying that it could be adjusted easily because it had a corset back.

Several months later, I picked up my dress and it was (of course) too big. They told me to take it home and wait for a few months before I started alterations, since we were still almost a year out from my wedding. Then, around November (for a June wedding), I called to make an appointment for alterations. They told me I simply had to come in on a day that their seamstress was working. I drove almost 40 minutes to Kenwood, and much to my surprise, the store was gone. I called the number back, and they informed me that they had moved again, this time to the Reading bridal district. So, I drove another 45 minutes across town.

When I arrived, the seamstress was too busy to see me, so one of the other clerks had me try on my dress. She made some notes and told me to come back in a few weeks, this time with a real appointment. I was very upset, but I left with an appointment card. Upon my return, the seamstress offered several alterations to my dress. I was unhappy with her ideas because it would change the entire look of my dress. We agreed upon a bustle and to take in the sides of the dress, but still the dress was much too big and kept falling off of me.

Anyway, eventually the alterations took place and although the dress was still a bit too big, I was pleased and took it home. It was a beautiful dress and I only had to hike it up a couple of times during the reception.

The staff at Wendy's was helpful and friendly at first, but after I purchased the dress, their service went sour. They did not return phone calls and gave me a run-around more than anyone else during the entire process. They have great gowns, but only choose them if you are prepared to deal with poor customer service.
Services Used: Dress & Attire
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LolaCherry
Wedding:
6/13/2008
3.3/5.0
My dress was gorgeous and everyone at the wedding said so.
Services Used: Dress & Attire
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Madison
Wedding:
7/7/2007
3.3/5.0
They were very nice , but they got one of the Bridesmaid dresses wrong and the weil wrong but they took care of it.
Services Used: Dress & Attire
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sunshinelvr
Wedding:
4/14/2012
3.2/5.0
I had appointments at Wendy's in Cincinnati and Columbus. The atmosphere in Columbus was more professional and the employees were friendlier. Cincinnai seemed to be so busy they didn't focus on one person at a time.
Services Used: Dress & Attire
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Angela
Wedding:
6/21/2008
3.2/5.0
Wendy's has a great selection and great pricing. However, after you purchase your dress they through customer service and courtesy out the window. I was planning on purchasing the bridesmaids dresses from Wendy's as well and we had to visit on numerous occasions to get fittings and EVERY time they were extremely rude, not friendly and not helpful at all. I ended up taking my money somewhere else - Alan Ray Bridal.
Services Used: Dress & Attire
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Private User
Wedding:
12/14/2013
3.0/5.0
Wendy's has an amazing selection of dresses. However, the customer service is absolutely horrible. From the second I walked in, the consultants seemed annoyed to have to help me. One of them even called me bossy, and told me to calm down!! Excuse me?!?! This was the 5th time I had been out looking for dresses, so I was very sure of what I was looking for...if I was coming off bossy, that was not an intention, but should NOT have been vocalized in such a rude and unprofessional way. They should bend over backwards for the bride and her guests. Also, the other bridal shops I had been too were SO accommodating to my budget. Barbara was not accommodating at all when I found a dress slightly above my budget that I LOVED. She was not willing to help with price at all b/c there was a sale going on in the store. Just very different to the loving and jubilant consultants I had worked with at other places, who were SO willing to help b/c they knew how important it was to me. Also, when I told her I didn't want to buy my veil there, she basically rolled her eyes in annoyance. I ended up finding my dress there, so I am disappointed to not give another (better) vendor the business, but it is what it is. I recommend going here only after you have visited a few other places...the experience is horrible, and you will feel much better treated with a better overall experience other places!!
Services Used: Dress & Attire
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ee316804
Wedding:
8/13/2011
3.0/5.0
After looking at only a couple other stores, I ended up finding my dress at Cincinnati Bride (before it became Wendy's Cincinnati Bride). I worked with a great consultant who I felt had my best interest in mind. After finding my dress, we began the unfortunately frustrating hunt for bridesmaid dresses. My sisters had picked one out they liked at Wendy's bridal but once the stores merged, the dress was no where in site. Therefore, we ended up driving to Chilicothe, Ohio to see the dress and have them try it on. The customer service and attention to detail were definitely lacking at Cincinnati Bride. Everytime one of my bridesmaids called to place their order, they were either told to call back or had to wait awhile before someone could assist them. I don't think I'd recommend using this place because of their lack of customer service and attention to their customers' needs.
Services Used: Dress & Attire
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Samantha
Wedding:
10/20/2001
3.0/5.0
I looked at every brodal wharehouse I could to get a "deal', but found the perfect dress here. It was very expenisve, not at all what I hopes to spend, but it looked great on me. I'd order earlier though, as they seem to take time getting them in.
Services Used: Dress & Attire
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fallbride
Wedding:
11/13/2010
2.9/5.0
I purchased my wedding dress from Wendy's in January. They were soooo helpful in finding my dress and suggestions on what type to get. They also offer $100 off on your first visit and there was a dress that they had in a bridal show that I wanted to try on so they offered me to $100 off a couple days later since I was unable to try it on the first time. After that I didn't have a very positive experience. I went in to look at bridesmaid's dresses without an appointment (they said the recommend them but aren't necessary). They said no one was available to help me if I came in but could look. I wanted to go that afternoon because my mom was in from out of town. So my mom, bridesmaid and I went to look and pulled like 15 dresses and they wouldn't let us try them on! There were about 7 empty rooms and multiple people walking around but since there wasn't a person to be in the room with us there weren't going to let us try them on. I, of course threw a fit and said I am trying these dresses on! They finally allowed us to and we found the dress we wanted but because of the way we were treated I ordered them else where. Save your time and go some where else. They also cut all the tags out of their dresses so you have a hard time finding out who the designer is (my guess is so you won't find it there and order is some where else like I did!!).
Services Used: Dress & Attire
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ck8g0
Wedding:
8/21/2010
2.8/5.0
If it wasn't for how much i LOVE my dress I wouldn't ever recommend Wendy's Bridal to anyone. They have a lot of strong points- tons of dresses to choose from, famous designer brands, and every so often they do run special deals. It was really the service that rubbed me the wrong way. Everything was fine while I was shopping- I worked with Sue the first time. She seemed to know what she was talking about and was very nice so my mother and I trusted her to get us the correct size dress (at the store you try on the size TEN they carry and they just pin you into it, not ideal but it works). They ordered me dress that was at least two sizes too large and we called the next day to re-order the next size smaller once we had read the meaurements online. It took size weeks for the dress to come in, which was fine since I wasnt getting married for another few months. When my dress arrived so did the bra and petticoat they ordered for the dress that I had never tried on but they insisted it was best for the fit of the dress. The dress is very low cut and the bra stuck right out of it for the world to see- little pink rose and all. When I brought it in to get a refund they fought with me telling me that "I" shouldn't have ordered it since "in her 15 years selling this dress, I've never come across a bra that doesnt show". Then why did you order the 90 dollar bra for me??? They wouldnt give me a refund so they gave me store credit. A few months go by and its time to get the dress fitted. This is were the story gets better, although I still had to argue to get what I wanted. I worked with the seamstress named Rashi. She was very nice and did what i figured was standard for a dress fitting. I came in a week later and the dress fit better but did NOT fit. It was also crooked (it has straps that were two different lengths)which Rashi told me was because I am crooked (silent moan). So it took another two more rounds of fitting before it was perfect... and it truly was perfect when it was done. I am in no way a bridezilla but I wanted this dress to fit like it should and (although she kept telling me I shouldn't make it tighter) it fit like a glove in the end. I wouldn't recommend wendy's unless you just cant find a dress anywhere else.
Services Used: Dress & Attire
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mrsmrs
Wedding:
9/6/2009
2.8/5.0
When I first found my dress I was in love and everyone was so nice. But the moment I said "Let's buy it!" the sales girls turned rude. The one sales girl told me I had to get a size bigger. But it was actually 2 sizes too big. I later found out they want you to get a bigger size so that they can charge you out the nose in alteration fees. After I bought my dress (PAID IN FULL) they would not provide me with the name of the designer of the dress. I had to find out for myself. Overall, I looked good in my dress, but it wasn't to any help from the Wendy's staff.
Services Used: Dress & Attire
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ADP
Wedding:
12/29/2007
2.8/5.0
I bought my dress here and they told me it would take 6 months to come in so I should order it that day. I recieved my dress 3 weeks later at my home since they told me I had to have it shipped to my house. My dress was beautiful and in perfect condition. After I bought my dress i found out that they were going out of buisness.
Services Used: Dress & Attire
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Allie
Wedding:
6/23/2007
2.8/5.0
Although I found a dress almost like I wanted, the price was not exceptionally reasonable. Also, seemed over eager to please while in store. Dress did not fit as itr should, but it was due to the inaccurate measurements by consultant.
Services Used: Dress & Attire
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Sheri
Wedding:
3/10/2012
2.7/5.0
I was highly disappointed with my service at Wendy's Cincinnati Bride. I fell in LOVE with my dress when I tried it on and purchased it that day. The sample I tried on was only a little tight around my waist when I sat down, but the sales woman who helped me still suggested I order two sizes up. I took her advice, thinking she would know better than I about this. Once I got home I changed my mind, and knew there was no way I would need my dress that much bigger. I called and spoke with Sandra (my sales woman) and told her to go ahead and order only one size up instead of two. She said no problem and changed the ticket. I was so excited to get the call that my dress had come in two months early. Then quickly disheartened when they went ahead and scheduled me for my fitting two months later as originally planned. My first fitting was January 16th, and my wedding March 10th. I tried the dress on and realized immediately that I was HUGE on me. They fitted it and said it was going to be almost $300 to take it in so much because of all the details on it. When I took it off I looked at the tag and sure enough they had gone ahead and ordered the dress two sizes up instead of one. I told them I didn't think it was fair that I would have to pay for all of these alterations that I didn't believe would have been necessary if they had ordered the right size. They agreed not to charge me to take it in, but still charged me to take the bust in, do the bustle, and hem the dress. They even added $10 because they were going to put matching beads on the the different bustle ties to make them easier to find. In the end, they cut the panel that went behind the corset back too short so it didn't cover completely, they cut the top of the dress so that the front where my bust was sat a full 2" higher than the back of the dress which resulted in the sides of my bra being visible all night, and they did not put ANY beading on the bustle ties which I had already been charged extra for and payed for. Not to mention that they ordered the wrong veil twice before I finally got the right one. Not a very good experience AT ALL!
Services Used: Dress & Attire
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AWhims
Wedding:
5/28/2008
2.4/5.0
Overall good vendor as far as selection goes. The bridesmaid's dresses were beautiful but I didn't have as much luck with mine.

My dress did not fit me. It was too big and I had even gained weight since I had gotten fitted for it and they wouldn't do anything about it. The dress was even made specific to my measurements.

They could have been more responsive and at least given me a free alteration since they obviously didn't measure me correctly.
Services Used: Dress & Attire
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Sarah
Wedding:
9/1/2007
2.4/5.0
I got my dress off the rack (simply because that is what I liked best) and when I first purchased it, it looked really good with 2 small tears in the hem which they promised would be fixed and the dress would be as good as new, they would also wash it for me. When i came back, much to my horror, the dress looked awful (I really suspect that they just threw it in a regular washer and dryer.) It had black fuzz all over it, strings hanging off of it and the zipper was not completly sewed in. They also had not fixed the two rips in the hem. They said they would fix it to be perfect. I went at least 4 times to pick up my "finished" dress only to find the same problems. They did eventually fix the hem and get all of the fuzz off of it, but the zipper and all the random strings hangin off of it was never fixed. Finally I got fed up and took the dress (still not fixed) and had my grandma fix it for me. The dress was beautiful, but really.... who has the time or patience to go to the dress shop that many times! They did offer me credit towards another dress when i was so unhappy, but I figured that another dress could have just as many problems and I liked the one I had. If they had let me have my money back and go to another store however, I would have in a heart beat.
Services Used: Dress & Attire
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Anonymous
Wedding:
2+ years ago
2.3/5.0
Willie is the BEST BEST BEST!! If I could rate only her she would get five stars. I met with her about 5 times and she even left a special note for me when I came to pick up my dress because she couldn't be there.
Everyone else that works in that store can go suck an egg. Rude and inflexible. They act like they are doing you a favor by fitting you in to their precious time.
They do, however, have a great selection.
Services Used: Dress & Attire
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Franceene
Wedding:
9/4/2010
2.2/5.0
I went into Cincinnati Bride w/ my Bmaid in search of a bmaid dress. I had no intention of looking for a dress; yet. However, my bmaid and I decided to look. I found a dress that I was 'ok' with, but thought I would try on w/ some others... This one I FELL in LOVE with.. So I wanted to discuss pricing. The lady told me that the zipper was broken and the dress was discontinued. She stated the price was 999.00, but she would give me 35% off due to those facts. Well I was leary; so when I got home I called the designer. Come to find out; the dress WAS NOT discontinued and wasn't to 'retail' for more than 750.00... I was HOT; so I decided to ignore all calls from this vendor... They were holding the dress for, but I never went back. I found the dress BRAND NEW for 599.00 which included all shipping and taxes. The other issue w/ this vendor is that; they aren't very nice to the brides to be and have soooooo many brides in there at once that it's a line waiting for a room and to show their family their dresses... it was a nightmare.
Services Used: Dress & Attire
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Rebekah
Wedding:
7/31/2010
2.2/5.0
Loved my dress but the service was sub-par. Everything was great until it came to alterations. I came in twice and the 2nd time the length was still off so I asked the alteration lady to fix it. She scheduled another fitting for us a week before the wedding. We questioned it being so close to the date but they insisted that it was ok. When we got to the appointment she seemed surprised that I needed to try the dress on. I had a ballgown bustle and my sister needed to see how to tie it and we were left to figure it out on our own. The length was still too long and the lady acted like it was our fault for it still being that way. They were having other problems with alterations of a couple other brides and mine was the least of any worries. The way they handled the situation was very disappointing. Alterations was very accusing like it was our fault for coming in the week before and our fault for it still being long for some reason. She kept complaining about how we were inconveniencing her. And don't forget to read the fine print....pressing the dress is extra money....not included in the price of the dress and alterations.
Services Used: Dress & Attire
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jenmichelle028
Wedding:
3/28/2009
2.2/5.0
I had an okay experience at Wendy's Bridal in Kenwood.

I came in without an appointment, and they were pretty accommodating with me. I don't remember who my consultant was, but she was an older lady with reddish hair that had been with Wendy’s for years, and she was extremely helpful at first. I am not a very particular girl, and I ended up choosing the third gown I tried on, so I made her job pretty easy.

Right away, while I had the dress on, she was throwing accessories at me. It caught me off gaurd; I was 8 months away from getting married, overwhelmed at finding the dress, and the next thing I knew I was spending $200 on a veil, and $130 on a barrette. I am not saying that this is poor customer service, I just wish these things would have been discussed with me, and we would have had OPTIONS, instead of forcing these things down my throat saying that these particular things are the only ones that fit "perfectly" with the dress. I mean, my dress was ivory, ANYTHING would have gone with it!

When placing my order, my consultant ordered me a size 14. I immediately protested. I am, and have been for a very long time, a size 8. While I am aware that the measurements for wedding and bridesmaids' dresses can be skewed based on the manufacture’s idea of sizes, I could not wrap my mind around me wearing a size 14 dress. I even explained to the woman that my friend had gotten married last year and I wore a size 8 bridesmaid dress from Wendy's for that wedding, but she was having none of it.

Anyways, I didn't really have any trouble until my dress came in. Supposedly, they called one weekend when I was out of town and left a message with my brother. Take note that he is an 18 year old college student. He is not someone I would consider the most reliable in my family. Well, I was two months away from my wedding, dealing with all the crazy details, when I realized I still had not had my fitting. I called to see if my dress was in, and they acted INCREDIBLY rude to me. They just could not believe that I had not come in for the fitting yet. I explained to them I had never received a call, and I was a little overwhelmed lately. She checked her notes, confirmed she left a message with "Jimmy" at my house, and threw the blame back on me. I exaplained that they should have called me back if I had not returned their phone call, but I just took her negative attitude, and asked if I could please arrange a fitting.

The next week, I was met with the same hostility. I brushed it off, because, honestly, as long as I was getting my dress fitted, I didn't care one bit. Well, she pulled the dress out and it looked HUGE. I couldn't believe my eyes. I could literally slip it on over my head without unzipping it.

When the seamstress came out, she explained that the dress was so big, that she could not take it in from the back, and she would have to take several inches off the side. Because of this, she would have to take the beads off my corset, take the dress in, and then sew the beads back on in the specific design. The alterations were going to cost me over $500.

ARE YOU KIDDING ME??

I threw a fit. I knew KNEW KNEW that this dress should have been ordered in a smaller size, but my consultant insisted that I needed a 14. I was so frustrated. All I could do was voice my opinion, pay the alteration fees, and I refused to recommend them to anyone.

I wish I would have gotten my gown at Bridal and Formal. I got my shoes and bridesmaids' dresses there, and the experience was much more pleasant. They seemed like they actually cared about their customers and ENJOYED their jobs! It was much appreciated.
Services Used: Dress & Attire
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jennifer
Wedding:
10/11/2013
2.0/5.0
First off the good news...the lady that helped me when I visited the store was super super sweet. However, I went looking for dresses in May and was getting married mid October. I am an average size girl so most dresses I pulled didn't need altered and fit me right off the rack. I wasn't worried til they asked me when I was getting married and when I told them they said to me...next October...right??? I said no it was this October and they told me I needed to get a dress that day or I would probably not get one in time. They said they needed to call to see if I could even get one in time. I freaked out and hurried and bought a dress after trying on 3 because they were closing. Long story short...I felt robbed of the process of picking out my dream gown. I cried for weeks and continued looking on line at dresses and I saw others that I fell in love with at other stores. I didn't have the money to buy a new dress also because when I tried on my dress at Wendys, I didn't notice til I got home( because of being so rushed and them closing) that she automatically charged me for the bra and slip that she put on me and the veil she stuck on my head that I payed no attention too because I was so focused on settling for the dress since I had no more time. I never even saw another veil in the store. I couldn't believe how much the other stuff was. I didn't even need the bra because I already had one from a previous weeding I was in. Of coarse they are NO RETURNS. It was just horrible. When they called me 3 weeks later and said my dress was in I went to pick it up which automatically goes to another store they use for alterations. I tried it on and the bust was tight so the top didn't fit. The lady asked if I was on my period and I said yes. She stated that I was just holding water and it would fit better later. Well, no it didn't. So needless to say I had to go out and buy another dress in which I loved and they were so shocked to hear my story and said I should call the BBB.
Services Used: Dress & Attire
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Anonymous
Wedding:
Recently Married
2.0/5.0
I bought my dress from Wendy's and had my alterations done there. In the end ... I loved my dress, but the road to the end result was horrible!! Everything went fine at the actual store, but my alterations were a disaster. If you are just getting regular alterations such as hemming and it taken in, then you are probably fine, but I was changing my dress slightly, so I think that is why we had some complications. The seamstress did not do the changes AT ALL when i came back in for my next fitting ... she apparently forgot or got confused..! Then a tac came out of the top of my pleating and it was the most unprofessional scene i have ever seen .. the staff was freaking out and saying it was a defect in the dress and we couldn't get another one in on time and there was no way to fix it. So, of couse then I am crying. Turns out .. it was an easy fix that another seamstress had to do. The slip comes in a ball mess, so the tulle is all bunched up and doesn't help make the hemming accurate. So, once that was steamed (for an extra fee!) after my last fitting .. the dress ended up being a bit too long. The staff are very unprofessional and blame everything on "the make of the dress" or "the material." I would find another seamstress in the area if possible.
Services Used: Dress & Attire
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Jean
Wedding:
8/23/2008
1.9/5.0
Overall the dress selection is most impressive.
The woman who helped me find a dress most attentive.
Service after paying for the dress and veil...ATROCIOUS!

I lived 2 hours away from the dress shop and made a special trip to pick up the dress. Did not know that I needed an appointment with the "seamstress" to get the veil right. No seamstress available that day. The veil and blusher were not delivered to specification (2 combs not one with velcro). Trying to explain the problem to the manager was like hitting my head against a wall.
Thank goodness I wasn't having any alterations done there. That would have been an additional nightmare.
Services Used: Dress & Attire
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stacirae
Wedding:
8/28/2010
1.6/5.0
I went to Wendy's to get my bridal gown and was planning to also look for bridesmaid dresses the same day. I informed Wendy's that I was planning to do both when I made the appointment, but when I showed up they acted like it was an inconvenience to them to do both the same day, so we decided to look at gowns only. I was literally in tears after being at Wendy's for less than 15 minutes. I was there in March shopping for my wedding, which was the last weekend of August, 6 months before the wedding. The girl assigned to help us started our experience by telling us that I was too late to order anything from the entire right side of the store and then she listed off a bunch of number combinations of other dresses I could not order. When I was trying the gowns on she was very rude to my family and somewhat short with me. She kept pressuring me to commit to a dress because if I didn't we would never get it in time. I almost gave into her pressure before my mom told me that she was not going to let me buy a gown I didn't love, thank god for that! We ended up going to David's, which I didn't want to do because I thought it was so commercial. The experience at Davids was way better than this "boutique" experience. I will never recommend Wendy's to anyone!
Services Used: Dress & Attire
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Michelle
Wedding:
7/19/2008
1.4/5.0
Had a terrible experience with Michelle-bridal consultant, she made me order a dress that was 2 sizes too big and she treated one of my bridesmaids and my mother extremely unprofessionally. Because the dress was so big, the seamstress could not fix the dress enough to totally fit my bust to sized. It was still too big. I do not recommend this place.
Services Used: Dress & Attire
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Anonymous
Wedding:
1+ year ago
1.3/5.0
I bought my wedding dress at Wendy's last fall and went in last weekend to look at bridesmaid's and mother's dresses as I had a pretty good experience the first time. What a mess! When I made the appointment, I was very clear that we were looking at both kinds of dresses and even told them how many people we would be bringing. We arrived an hour before our appointment to pull some dresses we liked. Our appointment time came and went and after 20 minutes of waiting, our consultant showed up. I'll give you the short "highlights" version of the appointment. We had one dressing room for 2 mothers and 2 bridesmaids. The consultant never apologized for being late to the appointment and instead complained about the group she was working with before us. The consultant was super scratterbrained and could not remember anything that we told her (not even the color of the wedding, just one color!). Needless to say, our consultant was USELESS. We pulled every single dress and I was in the room with the 2 bridesmaids zipping up one with one hand and unzipping the other with the other hand in order to try on as many of the dresses as possible in a short amount of time (so the mother's could get in the room). No joke, the 2 bridesmaids tried on 30 to 40 dresses in 30 minutes. I cannot imagine going in there and relying on that consultant to pull our dresses. We were all exhausted and frustrated by the end of the appointment. The useless consultant told me that the dress we all loved could come in the yellow color we wanted. I contacted the manufacturer on my own to double-check and no it does not. Final straw! I ordered our second favorite dress that we tried on at Wendy's at another store in Cleveland (Catan's), AND the price was lower. I also cancelled my alterations appointments with Wendy's and am going elsewhere. I just don't think they deserve any more of my business, and I don't deserve the frustration that they cause.
Services Used: Dress & Attire
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Megan
Wedding:
5/5/2012
1.3/5.0
They were a HUGE cause of stress and headache for our wedding! They were probably the single worst vendor we had to deal with! First - SO unfriendly! EVERYONE had a bad attitude - everywhere! Lets forget about the attitude for a second. When my maid of honor went to get her dress the girl argued with her about colors and sizes. Overall, the woman ordered the wrong dress! They said she got her information from an "old swatch book" which is NOT my problem! We had two weeks before the wedding to find a new dress. Wendys would not help us in any way. They told us that we were out of luck. EVEN when I went into the store asking, pleading for helpl. I wept in the middle of the store and they still basically shooed me out. They were rude, uncaring and unhelpful! I will NEVER reommend them to ANYONE! I have MUCH more that I could write, but will just leave it at they dont deserve business!
Services Used: Dress & Attire
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Katie
Wedding:
9/17/2011
1.3/5.0
I give the one star for quality of service and professionalism to the woman who helped me try on my dress when it came in. It wasn't a fitting since they didn't do my alterations, but she was kind and helpful.

I was 100% happy with the gown I chose to buy, but I was very dissatisfied with the service at Wendy's and would not recommend them to anyone else. The second they made the sale and had my credit card information, all customer service went completely out the window. I also felt belittled by the staff for making my own decisions regarding my gown. Did I need to have my alterations done by a professional seamstress? No, thank you very much, my mom did a fantastic job and there was no reason for the staff at Wendy's to look down upon this decision and try to make me feel bad about this choice. Why spend $150 on the hem alone when I had a personal connection with someone who did a great job for free? Follow your gut.

Did I need to wear their suggested cage-like bra under my gown in order for the gown to look right? Absolutely not, an old bra of my own sewn into the gown was just perfect, and they did not need to try and tell me that what I was doing was wrong. Of course they'd want to sell me the crazy $80 bra that didn't let me breathe or move. I wanted to be comfy on my wedding day and they just wanted to make more money.

You may indeed find the perfect gown for you at Wendy's for the right price, but bring a friend or family member with you for moral support since the staff can be harsh and unfriendly.
Services Used: Dress & Attire
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Mindi
Wedding:
5/22/2010
1.2/5.0
Let me start off by saying I would NEVER recommend this place to anyone. 1st of all you can't take a picture of the dress until you purchase it. We were married in May,2010 and my dress arrived 2 weeks prior to the wedding - even though it was ordered and paid for 6months prior to the wedding. They don't feel it is there duty to inform me that the dress was being made across the country and unless the $75 rush fee was paid then it was not considered a "rush" order. They also fail to you that they only place orders on certain days of the month in which I was taken back once I heard that.I offered to pay the $75 fee once I was advised that my order wasn't even placed until 2wks after we had already paid for it. At that point they said it was to late - It took numerous calls to them and I was told that since I didn't pay the $75 rush fee they couldn't guarantee my dress arriving much before 1 wk before my wedding. Once the dress arrived they acted like it was an inconvenience for them to deal with me as a customer and still a bride. I went to pick up my dress and the same associate wouldn't even help me. Save yourself the headache and go somewhere else.
Services Used: Dress & Attire
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Lauren
Wedding:
11/16/2013
1.0/5.0
My experience buying my dress at Wendy's was nice; however, my experience working with Wendy's after purchasing my dress was absolutely terrible.

My bridesmaid dresses laced up in the back- a style we decided to go with in order to keep cost of alterations in budget. My bridesmaid who were measured in store received their dress 2 sizes too large, so much so they lace up dresses had to be altered along the sides in order to fit and not fall down. My bridesmaids who were not measured in the store did not experience the size variation.

I also experienced issues with the alterations on my dress. After my first fitting, the alterations rep called me to explain that my dress was ordered too large, and she would not been able to alter my dress. Come to find out, she was simply too lazy to do the work that my dress entailed, and was in an attempt to get me to state that my weight fluctuated so they would not be responsible for altering my dress.

In addition, by dress was sold to me with the impression that it could be altered to fit as a true mermaid. Upon having my first alterations appointment, I was made aware that the dress could not be altered in such a manor as the material was not suitable to make the desired alterations, despite the fact that my sales rep sold the dress to me with that expectation.

I was extremely displeased with my experience and dress alterations at Wendy’s. I would not recommend Wendy’s to any bride, and will not take my business back for our second ceremony dress needs.
Services Used: Dress & Attire
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Megan
Wedding:
9/10/2011
1.0/5.0
When I went to try on dresses at Wendys Bridal the sales lady was amazing. Even though there were other brides in the store, she made me feel like the most important bride. The dress was more expensive than a dress I liked at Davids Bridal but the shopping experience is worth the cost. I loved the fact that she showed me where the plus size dresses were and let me pick out the ones I liked and that were in my budget. She did offer suggestions but stayed within the budget.

The alterations were a nightmare and I strongly recommend going somewhere else. The ladies in the front area were extremely rude and completely not helpful. The lady that actually completed the alterations was not very good. We had to return three more times to have the alterations completed. The alterations were $350 and the dress still did not fit properly. The first visit she measured and pinned for alterations but the second visit she only brought in the sides, she didnt change the bust or the length of the dress. On our final visit the bust was still not right and she said she would have it fixed in 10 mins. 30 mins later it was still not completed. The day of my wedding the bust did not fit properly. The outrageous charge for alterations did not incomplete pressing at the end. The fitting experience was horrible and completely overshadowed the positive experience I had when picking out the dress.
Services Used: Dress & Attire
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Sara
Wedding:
12/6/2008
1.0/5.0
I had a horrible experience with the florence wendy and would NEVER reccomend anyone to go there. And if you do, dont let I believe her name is Jennifer be your consultant because she is extremley rude
Services Used: Dress & Attire
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AFWife2B
Wedding:
10/12/2012
0.8/5.0
I bought my "dream" dress from Wendy's last week. The salesperson wasn't all too friendly. I purchased my "FINAL SALE" dress. I went to a professional seamstress after I bought it and she was appalled to find that the dress had 1. already been altered before (it had been worn, in other words) 2. There was a hole in the lace. 3. Snags and balls all down the front of the dress 4. A dress hanging band had been ripped out of one side. 5. The dress was extremely dirty at the bottom, which I had not been able to notice, as Wendy's store is so dimly-lit that not my mother, sister, nor I could see it until under my seamstress' lights! I was sick to my stomach. I called and spoke with the manager who was very inflexible with helping rectify the mess for me. Of course she denied it had ever been worn before, but my seamstress says otherwise. I'm from Dayton and the best they could do was tell me to bring it to them (another trip out of my way to Cincy) and they will dry clean it for me. Would not let me dry clean it here in Dayton at my convenience and they refused to compensate me otherwise. I would never make another purchase at Wendy's and I will be sure to spread the word to any other bride looking to get quality out of their purchase.
Services Used: Dress & Attire
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bobbinhumbug
Wedding:
4/28/2007
0.6/5.0
I got bridesmaids dresses there and I'm so glad I didn't get my dress there. Everyone of my bridesmaids had issues. They insisted they order dresses 2 to 3 sizes larger than necessary. They all had to have major alterations done because of this. They ordered my Jr Bridesmaids dress in Woman's size not kids. I always had a substantial wait whenever I dealt with them. It just was not good. I will NEVER by an event dress from there again
Services Used: Dress & Attire
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Alex
Wedding:
10/3/2014
0.5/5.0
My fiancé and I just got engaged this past New Years Eve, so my mom and I somewhat spontaneously decided to go wedding dress shopping today. My mom and I walked into Wendy's first and, being completely new and clueless to the world of bridal gowns, we approached the girl at the front desk and simply said something along the lines of "Hi, we've never been here before. How does this work?" She responded shortly and explained where certain designers were located throughout the store and then dismissed us. With that, we proceeded to explore for a few minutes. After about 5 minutes, the girl from the front desk quickly approached my mom, snatched away the two gowns she was carrying, and loudly scolded us in front of the entire store for taking gowns from the racks. She rebuked us and told us that we were NOT allowed to grab gowns ourselves. My mom asked what we were supposed to do instead, and the girl rather rudely told us we needed an appointment to shop there. These all would have been great things for her to explain to us when we initially approached her when we entered the store, instead of unprofessionally scolding us in front of a store packed full of people. Overall, we were completely stunned and left the store feeling humiliated. NOT the feeling I hoped to have during my first wedding dress shopping experience. Wendy's will NOT be getting our business in the future, and we will definitely not be recommending them to any of our friends. Thanks, but no thanks.
Services Used: Dress & Attire
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Anonymous
Wedding:
1+ year ago
0.5/5.0
DON'T TAKE YOU ALTERATIONS TO WENDY'S BRIDAL ALTERATIONS!!
Very expensive and they try to nickel and dime you for everything!!! Hidden fees everytime I went in!
Very dissatisfied!! DO NOT RECOMMEND!
They also ordered me a dress WAYYY to big and over charged me for all the alterations that were needed... So glad a never have to deal with them again...
Services Used: Dress & Attire
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Kelley
Wedding:
9/8/2007
0.2/5.0
The only thing good from my experience with them was the seamstress.
Services Used: Dress & Attire
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marvin
Wedding:
6/14/2014
0.0/5.0
wendys bridal lost my daughters dress 2 weeks before my daughters wedding they won't make it rite. they wand $500 more to try and make a dress but not sure they will have it in time. shop at your own risk and beware. if you have been screwed over by this place let everyone know. they are also in the state columbus ohio. please keep this going. i am going to rate this place this everyday and on angies list
Services Used: Dress & Attire
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Laramie
Wedding:
8/17/2013
0.0/5.0
The reason I went with this dress shop for my bridesmaids dresses was because they were the cheapest and only by a little bit. They were rude when i went in to look for a wedding dress. They will only be nice to you if you can fit in their sample sizes. If you a bigger girl be prepared to be treated like crap. Then the whole bridesmaids thing that have been awful they have changed the date on when they would be arriving 3 times and wont give me a straight answer. Also the only reason I knew that had arrived was because the day I had to pick them up we called and they supposedly called me. they were suppose to email me to but they didnt. no shocker there
Services Used: Dress & Attire
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Anonymous
Wedding:
2+ years ago
0.0/5.0
My initial appointment resulted in purchasing a gown, which I loved. However when I went to pick it up, the color was completely wrong (it was yellow and gold, not the ivory and silver i had bought!!), and the length was too long. After being told that after the dress would be steemed the length would be perfect, I left the store nervous. I called the next day to discuss the color situation, to which I was told I was wrong, and that the dress was what I had ordered. A few days later, I went back to the store, and showed them pictures from when the dress was originally ordered, which completely showed ivory and silver, along with my receipt! Again, I was told I was wrong, and that the pictures didn't matter. I was then told that unless I pick another dress from the same designer (which they only had a few) I would have to take the dress as is. Not wanting to deal with this company any longer, I left the store, and refused to take the dress. Wendy's then mailed the dress to me, and neglected to mail the bra I had ordered and already paid for. When I confronted them about that, they tried to tell me it was sewn into the dress, which it clearly was not!! They then sent me a very different bra, to which my messages requesting a call about that went unanswered!! This company is horrible, and now I am forced to pursue legal action. Save yourself the hassle and stress, and avoid shopping at Wendys.
Services Used: Dress & Attire

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301 W. Benson Street, Reading, Cincinnati, OH 45215 See On Map
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