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West Valley Charter Lines

Campbell , CA
CONTACT US
CONTACT US

LOCATION

P.O. Box 1272
Campbell, CA 95009 US (map)

PHONE

408-371-1230

WEBSITE

View website
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ABOUT US

West Valley Charter Lines, Inc. was established in 1966 and has over 44 years of experience in the motorcoach industry. A family owned and operated company, West Valley Charter strives... Read more
West Valley Charter Lines, Inc. was established in 1966 and has over 44 years of experience in the motorcoach industry. A family owned and operated company, West Valley Charter strives to provide our customers with excellence in service with a committment to safety, professionalism and a luxurious motorcoach experience. From the Bay Area to New York - we can get you there! So, sit back, relax, and let us do the driving for you! Read less
Transportation

INFO FOR TRANSPORTATION

What types of cars do you have in your fleet?
Motor Coach, Shuttle, Van
Do you have liability insurance?
Yes

REVIEWS

2.2
out of 5.0
2.2/5.0
2.0/5.0
1.8/5.0
2.2/5.0
2.8/5.0
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Default vendor profile pic
rr
Wedding:
5/30/2012
0.9/5.0
The next time you and your family, friends, or company are thinking of taking a lovely bus cruise or tour to a distant location I have some suggestions for you that will make the bus trip part of it very, very memorable for all of you. In our case it was a company get – a-ways 10 hour trip each way from Monterey, CA to Las Vegas, NV the end of May, beginning of June, 2012 Wednesday to Sunday.

Our tour bus arrived on time, 5:00 P.M., a big old thing, not the one my manager toured when we signed the contract. The bait was a beautiful new bus with a small bar and kitchen, and flushed toilet in a pleasant bathroom. The switch that arrived to pick us up was (at least 10 years old) did have a bathroom, no bar, nor kitchen, but a bathroom with a tank full of brown sloshing water full of…that I got to stare down into and inhale when I peed. Needless to say, my wife and most of the women wouldn’t go near it. The smell inside the bus warned them away immediately.

So we’re on the road: Sorry DVD sound doesn’t work! Sorry night lights above each seat for reading do not work. Sorry, WIFI does not work! Sorry, the charging/electrical outlets overhead do not work! If you wanted to catch a few ZZZ’s on the bus forget about it…the bus rattled so much that it made sleeping impossibility. Trisha, the bus driver was very helpful…understandably was a bit defensive.

We stayed in LV four days and our home on wheels in the parking lot awaiting our return home journey. Thank you, Trisha, for adding more ice to the food chests we left on board. I just wish your boss, Dean? Is that his name? Had allowed you the expense to drop the holding tank for the toilet - after four days of bubbling at 110 degrees it got pretty ripe and when we climbed aboard at 8 AM on Sunday Morning we weren’t exactly singing praises to your boss. However, some of our resourceful wives remembered the aromas of the starting trip and came well equipped for the trip home will a stack of sweet smelling scents.

Oh yes, Dean, the A/C did work. Thank you.

So when you start planning your next bus trip, buyers beware…bait and switch is still alive and well.
The next time you and your family, friends, or company are thinking of taking a lovely bus cruise or tour to a distant Read more...
The next time you and your family, friends, or company are thinking of taking a lovely bus cruise or tour to a distant location I have some suggestions for you that will make the bus trip part of it very, very memorable for all of you. In our case it was a company get – a-ways 10 hour trip each way from Monterey, CA to Las Vegas, NV the end of May, beginning of June, 2012 Wednesday to Sunday.

Our tour bus arrived on time, 5:00 P.M., a big old thing, not the one my manager toured when we signed the contract. The bait was a beautiful new bus with a small bar and kitchen, and flushed toilet in a pleasant bathroom. The switch that arrived to pick us up was (at least 10 years old) did have a bathroom, no bar, nor kitchen, but a bathroom with a tank full of brown sloshing water full of…that I got to stare down into and inhale when I peed. Needless to say, my wife and most of the women wouldn’t go near it. The smell inside the bus warned them away immediately.

So we’re on the road: Sorry DVD sound doesn’t work! Sorry night lights above each seat for reading do not work. Sorry, WIFI does not work! Sorry, the charging/electrical outlets overhead do not work! If you wanted to catch a few ZZZ’s on the bus forget about it…the bus rattled so much that it made sleeping impossibility. Trisha, the bus driver was very helpful…understandably was a bit defensive.

We stayed in LV four days and our home on wheels in the parking lot awaiting our return home journey. Thank you, Trisha, for adding more ice to the food chests we left on board. I just wish your boss, Dean? Is that his name? Had allowed you the expense to drop the holding tank for the toilet - after four days of bubbling at 110 degrees it got pretty ripe and when we climbed aboard at 8 AM on Sunday Morning we weren’t exactly singing praises to your boss. However, some of our resourceful wives remembered the aromas of the starting trip and came well equipped for the trip home will a stack of sweet smelling scents.

Oh yes, Dean, the A/C did work. Thank you.

So when you start planning your next bus trip, buyers beware…bait and switch is still alive and well. Read less
Services Used: Transportation
Default vendor profile pic
casey
Wedding:
9/4/2010
3.5/5.0
These guys gave our guests rides to and from the wedding on a charter bus. It worked out okay. We had an early and late bus for arrivals and they were very late. Apparently, they had to go way out of the way because the direct route had a turn that was too sharp for the bus. They really should have known about this beforehand. We ended up delaying the ceremony 30 minutes until the bus got there, which was not cool.
But other than that, it was fine. They did allow us to have an extra hour after the reception to account for the lateness. Also, our guests were apparently rowdy and broke glasses and spilled drinks all over the bus and we weren't charged any extra! Sweet!
These guys gave our guests rides to and from the wedding on a charter bus. It worked out okay. We had an early and late Read more...
These guys gave our guests rides to and from the wedding on a charter bus. It worked out okay. We had an early and late bus for arrivals and they were very late. Apparently, they had to go way out of the way because the direct route had a turn that was too sharp for the bus. They really should have known about this beforehand. We ended up delaying the ceremony 30 minutes until the bus got there, which was not cool.
But other than that, it was fine. They did allow us to have an extra hour after the reception to account for the lateness. Also, our guests were apparently rowdy and broke glasses and spilled drinks all over the bus and we weren't charged any extra! Sweet! Read less
Services Used: Transportation

MAP

 
P.O. Box 1272, Campbell, CA 95009 See On Map
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