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Westminster Hotel

Livingston , NJ
CONTACT US
CONTACT US

LOCATION

550 West Mount Pleasant Avenue
Livingston, NJ US 07039 (map)

PHONE

973-548-0046

WEBSITE

View website
Please let this vendor know that you found them on the WeddingWire Network.

ABOUT US

Life is a Series of Events...

Luxurious, sophisticated, romantic. The Ballroom is designed to reflect the style and panache of this premiere location. Seasonal American... Read more
Life is a Series of Events...

Luxurious, sophisticated, romantic. The Ballroom is designed to reflect the style and panache of this premiere location. Seasonal American cuisine and impeccable service. Pin spot lights illuminate individual tables elegantly dressed with customized linen and china. Our event planner is available to help define your personal style and execute all the elements of your wedding. Customized wedding cakes. Ideal for receptions from 50-600.

The Westminster has been honored with the Four Diamond Award by Triple A for six consecutive years. We have only one wedding at a time and our professional staff, maître d, and bridal attendant will make sure your day is executed flawlessly. Our exceptional cuisine is sure to please even the most discerning palette.

Call today for your personalized tour! Read less

PHOTOS

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INFO FOR WEDDING VENUE

When was your venue built?
2003
When was your venue last renovated?
2003
Describe your venue:
Banquet Hall, Hotel, Restaurant
Describe the style of your venue
Modern
What wedding services does your venue provide?
Bridal Shower, Ceremony, Engagement Party, Reception
What is the maximum capacity of your venue?
650
How many event spaces or rooms does your venue offer?
1
Does your venue offer an indoor space?
Yes
Does your venue offer a covered outdoor space?
No
Does your venue offer an uncovered outdoor space?
Yes
Does your venue have on-site accommodations?
Yes
Number of guest rooms
183
Number of suites
10
What is the minimum rental fee for your venue?
10000
Bar Service
Offered in-house
Is bar service included in the minimum rental fee?
Yes
Beverage Service
Offered in-house
Is beverage service included in the minimum rental fee?
Yes
Catering
Offered in-house, Outside vendors welcome
Is catering included in the minimum rental fee?
Yes
What is the average catering price per person at your venue?
100
Event Coordination
Offered in-house, Outside vendors welcome
Is event coordination included in the minimum rental fee?
Yes
Event Rentals
Offered in-house, Outside vendors welcome
Are event rentals included in the minimum rental fee?
No
Lighting and Sound
Offered in-house, Outside vendors welcome
Are lighting and sound included in the minimum rental fee?
No
Linens
Offered in-house, Outside vendors welcome
Are linens included in the minimum rental fee?
Yes
Seating
Offered in-house, Outside vendors welcome
Is seating included in the minimum rental fee?
Yes
Shuttle / Transportation
Offered in-house, Outside vendors welcome
Is transportation included in the minimum rental fee?
No
Wedding Cake
Offered in-house, Outside vendors welcome
Is wedding cake included in the minimum rental fee?
Yes

INFO FOR REHEARSAL DINNER

When was your venue built?
2003
When was your venue last renovated?
2003
Describe your venue:
Banquet Hall, Hotel, Restaurant
Describe the style of your venue
Modern
What wedding services does your venue provide?
Bridal Shower, Ceremony, Engagement Party, Reception
How many event spaces or rooms does your venue offer?
1
Does your venue offer an indoor space?
Yes
Does your venue offer a covered outdoor space?
No
Does your venue offer an uncovered outdoor space?
Yes
Does your venue have on-site accommodations?
Yes
Number of guest rooms
183
Number of suites
10
What is the minimum rental fee for your venue?
10000
Bar Service
Offered in-house
Is bar service included in the minimum rental fee?
Yes
Beverage Service
Offered in-house
Is beverage service included in the minimum rental fee?
Yes
Catering
Offered in-house, Outside vendors welcome
Is catering included in the minimum rental fee?
Yes
What is the average catering price per person at your venue?
100
Event Coordination
Offered in-house, Outside vendors welcome
Is event coordination included in the minimum rental fee?
Yes
Event Rentals
Offered in-house, Outside vendors welcome
Are event rentals included in the minimum rental fee?
No
Lighting and Sound
Offered in-house, Outside vendors welcome
Are lighting and sound included in the minimum rental fee?
No
Linens
Offered in-house, Outside vendors welcome
Are linens included in the minimum rental fee?
Yes
Seating
Offered in-house, Outside vendors welcome
Is seating included in the minimum rental fee?
Yes
Shuttle / Transportation
Offered in-house, Outside vendors welcome
Is transportation included in the minimum rental fee?
No
Wedding Cake
Offered in-house, Outside vendors welcome
Is wedding cake included in the minimum rental fee?
Yes

REVIEWS

3.9
out of 5.0
3.9/5.0
3.7/5.0
4.0/5.0
4.0/5.0
3.9/5.0
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Jonathan
Wedding:
3/28/2014
5.0/5.0
We couldn't have picked a better place to share our most memorable day! The room set up was gorgeous. The food was exceptional and the service was 1st class all the way. My wife and I were treated like a King and Queen! Having an establishment like this to host such a special occasion was such a blessing. Jennifer, the manager, had everything taken care of and made sure everything was perfect. A million thanks for giving us such a great day and most memorable event!
We couldn't have picked a better place to share our most memorable day! The room set up was gorgeous. The food was Read more...
We couldn't have picked a better place to share our most memorable day! The room set up was gorgeous. The food was exceptional and the service was 1st class all the way. My wife and I were treated like a King and Queen! Having an establishment like this to host such a special occasion was such a blessing. Jennifer, the manager, had everything taken care of and made sure everything was perfect. A million thanks for giving us such a great day and most memorable event! Read less
Services Used: Wedding Venue
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Anonymous
Wedding:
1+ year ago
5.0/5.0
We had the best time at our wedding! Working with Jennifer was seamless-- she was patient, responsive and helped us make sure everything went smoothly the day of the wedding. The food was tasty, the cake was beautiful, and the setup was flawless. My husband and I were so grateful that we could focus on our guests and each other and not have to worry about the details of the event. I wish we could do it all over it again, and if I could, I would still choose the Westminster Hotel.
We had the best time at our wedding! Working with Jennifer was seamless-- she was patient, responsive and helped us make Read more...
We had the best time at our wedding! Working with Jennifer was seamless-- she was patient, responsive and helped us make sure everything went smoothly the day of the wedding. The food was tasty, the cake was beautiful, and the setup was flawless. My husband and I were so grateful that we could focus on our guests and each other and not have to worry about the details of the event. I wish we could do it all over it again, and if I could, I would still choose the Westminster Hotel. Read less
Services Used: Wedding Venue
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robynne
Wedding:
12/18/2011
5.0/5.0
We chose the Westminster because we liked having the event at a hotel where our out of town guests could stay and not need to worry about traveling between places. We also choose it because of Amy , who served as wedding planner as well as overall guide who made great recommendations and helped us with many arrangements. She was fabulous to work with and it was clear that she only wanted our party to be the best. It felt like she was a friend, working with us rather than someone to whom this was just a job. She went above and beyond. She was unable to be there the date of the event. No problem! Her boss, Chris, was there and seamlessly took over. He had great suggestions (e.g. our guests loved the passed desserts!) and the party went so smoothly. The place itself was beautiful and the food AMAZING! The food at catered events is often not so great, but my guests RAVED about the food. Also, our bride is gluten free. So all her food was made special and even the wedding cake was gluten free. I'd have another wedding there in a heartbeat.
We chose the Westminster because we liked having the event at a hotel where our out of town guests could stay and not need Read more...
We chose the Westminster because we liked having the event at a hotel where our out of town guests could stay and not need to worry about traveling between places. We also choose it because of Amy , who served as wedding planner as well as overall guide who made great recommendations and helped us with many arrangements. She was fabulous to work with and it was clear that she only wanted our party to be the best. It felt like she was a friend, working with us rather than someone to whom this was just a job. She went above and beyond. She was unable to be there the date of the event. No problem! Her boss, Chris, was there and seamlessly took over. He had great suggestions (e.g. our guests loved the passed desserts!) and the party went so smoothly. The place itself was beautiful and the food AMAZING! The food at catered events is often not so great, but my guests RAVED about the food. Also, our bride is gluten free. So all her food was made special and even the wedding cake was gluten free. I'd have another wedding there in a heartbeat. Read less
Services Used: Wedding Cake, Catering, Wedding Planning, Wedding Venue
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liliancates
Wedding:
9/19/2009
5.0/5.0
Serge was awesome.
Serge was awesome.
Serge was awesome. Read less
Services Used: Transportation
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Gennis
Wedding:
8/28/2010
5.0/5.0
Everyone at the Westminster was GREAT!!!! They made our day truely special, and I would recomend them to any couple!!!! The food was amazing and the staff was AWESOME!!!!!
Everyone at the Westminster was GREAT!!!! They made our day truely special, and I would recomend them to any couple!!!! Read more...
Everyone at the Westminster was GREAT!!!! They made our day truely special, and I would recomend them to any couple!!!! The food was amazing and the staff was AWESOME!!!!! Read less
Services Used: Wedding Cake, Catering, Wedding Venue
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Kate
Wedding:
1/2/2010
4.9/5.0
Wow. The Westminster Hotel was the PERFECT place for our wedding. The service was professional and took every ounce of stress or worry away from us the day of our wedding. The food tasting was personal and intimate, which my husband and I liked. They have a wonderful choice of linens to choose from, and they provide centerpieces too, which for us was a huge savings. The FOOD is OUTSTANDING! Although the wedding was hosted at The Westminster, the steakhouse onsite caters it. The filet is the best we have ever had. The cocktail hour was great, our drinks were always full, and everybody had a wonderful time. The staff at The Westminster were so great and wonderful. I wish I could hug each of them for what a memoriable experience they gave us. We wouldn't have changed a thing. Thank you!!!!
Wow. The Westminster Hotel was the PERFECT place for our wedding. The service was professional and took every ounce of Read more...
Wow. The Westminster Hotel was the PERFECT place for our wedding. The service was professional and took every ounce of stress or worry away from us the day of our wedding. The food tasting was personal and intimate, which my husband and I liked. They have a wonderful choice of linens to choose from, and they provide centerpieces too, which for us was a huge savings. The FOOD is OUTSTANDING! Although the wedding was hosted at The Westminster, the steakhouse onsite caters it. The filet is the best we have ever had. The cocktail hour was great, our drinks were always full, and everybody had a wonderful time. The staff at The Westminster were so great and wonderful. I wish I could hug each of them for what a memoriable experience they gave us. We wouldn't have changed a thing. Thank you!!!! Read less
Services Used: Wedding Venue
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Kimberly
Wedding:
4/7/2012
4.9/5.0
My husband, Dan, and I loved our wedding ceremony and reception at the Westminster Hotel. We started working with Amy, who was fantastic. She was very flexible, enthusiastic, and truly listened to us. We then worked with Chris. We went over linens, details, and of course the food. The food was impeccable. Everyone raved about it.

The Westminster staff is very attentive, professional, and caring. They also gave us an affordable price.

They were all amazing and Dan and I cannot thank the staff enough!

thank you, thank you, thank you!
My husband, Dan, and I loved our wedding ceremony and reception at the Westminster Hotel. We started working with Amy, who Read more...
My husband, Dan, and I loved our wedding ceremony and reception at the Westminster Hotel. We started working with Amy, who was fantastic. She was very flexible, enthusiastic, and truly listened to us. We then worked with Chris. We went over linens, details, and of course the food. The food was impeccable. Everyone raved about it.

The Westminster staff is very attentive, professional, and caring. They also gave us an affordable price.

They were all amazing and Dan and I cannot thank the staff enough!

thank you, thank you, thank you! Read less
Services Used: Wedding Venue
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Ki'Mani & Robin
Wedding:
9/14/2014
4.8/5.0
The Westminster went above and beyond our expectations! Our initial planning began with Amy. A week before the wedding, we were notified that she no longer worked there. We were concerned about what impact that would have on our event. However, once we met Jennifer and she took over, all concerns were put to rest. The entire staff was flexible and accommodating at every turn. A special thanks to Jennifer, Scott and Fanny (I hope I have the names right) for making our special day even more memorable!
The Westminster went above and beyond our expectations! Our initial planning began with Amy. A week before the wedding, we Read more...
The Westminster went above and beyond our expectations! Our initial planning began with Amy. A week before the wedding, we were notified that she no longer worked there. We were concerned about what impact that would have on our event. However, once we met Jennifer and she took over, all concerns were put to rest. The entire staff was flexible and accommodating at every turn. A special thanks to Jennifer, Scott and Fanny (I hope I have the names right) for making our special day even more memorable! Read less
Services Used: Wedding Venue
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Anonymous
Wedding:
Recently Married
4.8/5.0
I was married in Cedar Grove, NJ on February 16, 2014 and booked the rooms for my wedding at the Westminster. I was beyond pleased with the level of service and professionalism provided. I had many out-of-town guests who stayed at the hotel and remarked at the cleanliness and fine service they received. The Westminster assisted with shuttle service to and from the wedding venue and was more than accommodating by making several runs for us. The breakfast buffet served in the Strip House the morning after the wedding was delicious and again complimented by many of my guests. The only category in which I gave 4 stars as opposed to 5 was Responsiveness - this was during the planning phase, due to the fact that I sometimes had to call several times before having a call returned. This was a great boutique hotel and I enjoyed my stay in the bridal suite!
I was married in Cedar Grove, NJ on February 16, 2014 and booked the rooms for my wedding at the Westminster. I was beyond Read more...
I was married in Cedar Grove, NJ on February 16, 2014 and booked the rooms for my wedding at the Westminster. I was beyond pleased with the level of service and professionalism provided. I had many out-of-town guests who stayed at the hotel and remarked at the cleanliness and fine service they received. The Westminster assisted with shuttle service to and from the wedding venue and was more than accommodating by making several runs for us. The breakfast buffet served in the Strip House the morning after the wedding was delicious and again complimented by many of my guests. The only category in which I gave 4 stars as opposed to 5 was Responsiveness - this was during the planning phase, due to the fact that I sometimes had to call several times before having a call returned. This was a great boutique hotel and I enjoyed my stay in the bridal suite! Read less
Services Used: Travel
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maria
Wedding:
6/7/2013
4.8/5.0
They made our wedding planning easy an fun. Was a blast working with everyone .
They made our wedding planning easy an fun. Was a blast working with everyone .
They made our wedding planning easy an fun. Was a blast working with everyone . Read less
Services Used: Wedding Venue
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Melissa
Wedding:
5/7/2011
4.8/5.0
Amy was absolutely the best to work with. She was extremely helpful and flexible and our wedding wouldnt have been possible without her. We did have some initial difficulties with the room block process but everything else was excellent.
Amy was absolutely the best to work with. She was extremely helpful and flexible and our wedding wouldnt have been Read more...
Amy was absolutely the best to work with. She was extremely helpful and flexible and our wedding wouldnt have been possible without her. We did have some initial difficulties with the room block process but everything else was excellent. Read less
Services Used: Wedding Venue
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jessobabe
Wedding:
7/28/2007
4.8/5.0
Exellent all around
Exellent all around
Exellent all around Read less
Services Used: Wedding Cake, Catering, Wedding Venue
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Katie
Wedding:
5/10/2013
4.6/5.0
I would definitely recommend this venue for both your ceremony and reception. Everything was incredible and I can't tell you how many compliments we got on the food and desserts. We did the Venetian table and it was a huge hit with everyone later in the night. For the price you're paying, it is definitely worth it. Our bridal attendant was fantastic and Jennifer the Director of Catering was very helpful and answered all of our questions in a timely fashion.
I would definitely recommend this venue for both your ceremony and reception. Everything was incredible and I can't tell Read more...
I would definitely recommend this venue for both your ceremony and reception. Everything was incredible and I can't tell you how many compliments we got on the food and desserts. We did the Venetian table and it was a huge hit with everyone later in the night. For the price you're paying, it is definitely worth it. Our bridal attendant was fantastic and Jennifer the Director of Catering was very helpful and answered all of our questions in a timely fashion. Read less
Services Used: Wedding Venue
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Anonymous
Wedding:
Recently Married
4.5/5.0
The overall experience of our wedding was excellent. In spite of a few minor issues, we and our guests had a wonderful time. The food was excellent and the hotel delivered on just about everything they said they would. Any small criticisms were accepted professionally and with the intent to make future events even better. The hotel venue was elegant and all our guests had a great experience (especially important since about half of our 125 guests stayed the night). One thing to always check ahead of the event: the AV equipment provided by the hotel to ensure it works right. Ours did but it required adjusting prior to the event. Amy, our wedding coordinator from the hotel, was very accommodating and tried to provide everything we requested.
The overall experience of our wedding was excellent. In spite of a few minor issues, we and our guests had a wonderful Read more...
The overall experience of our wedding was excellent. In spite of a few minor issues, we and our guests had a wonderful time. The food was excellent and the hotel delivered on just about everything they said they would. Any small criticisms were accepted professionally and with the intent to make future events even better. The hotel venue was elegant and all our guests had a great experience (especially important since about half of our 125 guests stayed the night). One thing to always check ahead of the event: the AV equipment provided by the hotel to ensure it works right. Ours did but it required adjusting prior to the event. Amy, our wedding coordinator from the hotel, was very accommodating and tried to provide everything we requested. Read less
Services Used: Wedding Venue
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Faith
Wedding:
4/2/2010
4.3/5.0
Overall I was very satisfied with the services provided by The Westminster Hotel. The food was a huge hit with my wedding guests. The Director of Catering was very helpful and responsive. My only complaint was that the wedding attendant was not easily accessible for most of the afternoon and evening. I had expected her to check in with me while I was getting ready so I could go over a few requests with her but I didn't meet her until right before the wedding ceremony. She was helpful during the picture-taking time after the wedding and at times during the reception. Otherwise, all the other staff members were helpful and the location was terrific.
Overall I was very satisfied with the services provided by The Westminster Hotel. The food was a huge hit with my wedding Read more...
Overall I was very satisfied with the services provided by The Westminster Hotel. The food was a huge hit with my wedding guests. The Director of Catering was very helpful and responsive. My only complaint was that the wedding attendant was not easily accessible for most of the afternoon and evening. I had expected her to check in with me while I was getting ready so I could go over a few requests with her but I didn't meet her until right before the wedding ceremony. She was helpful during the picture-taking time after the wedding and at times during the reception. Otherwise, all the other staff members were helpful and the location was terrific. Read less
Services Used: Wedding Venue
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Preeti
Wedding:
8/2/2014
4.0/5.0
Venue is beautiful and has a lot of great amenities to offer. Our favorite thing about this venue was their amenities, services and professionalism.
Venue is beautiful and has a lot of great amenities to offer. Our favorite thing about this venue was their amenities, Read more...
Venue is beautiful and has a lot of great amenities to offer. Our favorite thing about this venue was their amenities, services and professionalism. Read less
Services Used: Wedding Cake, Wedding Venue
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Crista
Wedding:
6/14/2014
4.0/5.0
Our event went well, the planning up to the week of was great. However the front desk lost my last payment check and I received no explanation. The food at the event was great, everyone commented on how hot and good it was, however they completely forgot to put out the dessert cakes, both of these that were on our menu. I did complain and they are giving me two cakes but my guest did not get to try them and it was embarrassing that we had a printed menu and people were expecting desserts they never got. I wish I would have noticed that day so my guests could have enjoyed but I did not.
Our event went well, the planning up to the week of was great. However the front desk lost my last payment check and I Read more...
Our event went well, the planning up to the week of was great. However the front desk lost my last payment check and I received no explanation. The food at the event was great, everyone commented on how hot and good it was, however they completely forgot to put out the dessert cakes, both of these that were on our menu. I did complain and they are giving me two cakes but my guest did not get to try them and it was embarrassing that we had a printed menu and people were expecting desserts they never got. I wish I would have noticed that day so my guests could have enjoyed but I did not. Read less
Services Used: Catering, Rentals & Photobooths, Wedding Venue
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Jaime
Wedding:
9/27/2008
3.4/5.0
The Westminster Hotel is a beautiful place in Livingston NJ. We had a beautiful day. One of the great things about it is that you will be the only couple getting married. They are making several upgrades to the outside of the facility as well which will make for beautiful outside pictures.
The Westminster Hotel is a beautiful place in Livingston NJ. We had a beautiful day. One of the great things about it is Read more...
The Westminster Hotel is a beautiful place in Livingston NJ. We had a beautiful day. One of the great things about it is that you will be the only couple getting married. They are making several upgrades to the outside of the facility as well which will make for beautiful outside pictures. Read less
Services Used: Wedding Venue
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Private User
Wedding:
6/15/2013
2.2/5.0
We were very dissappointed with our wedding at the Westminster Hotel. Getting responses to our questions was always a hassal and in fact we had a few appointments where we made plans to bring our vendors over to discuss details and there was no contact there for us to talk to. The wait service did not give our guest the options that we agreed upon and there ended up being a lot of wasted food because of this and when our guest asked to bring it home they denied them boxes. They also took away the Chocolate cover pretzles and apples we gave out as favors. The bartenders were really rude and one of them told my cousin she could not have a drink because she was ugly. A lot of the things we agreed upon when booking at the Westmisnter never happened the day of our wedding either. We're so happy that our wedding is over with and we no longer have to deal with the Westminster, as sad as it is to say.
We were very dissappointed with our wedding at the Westminster Hotel. Getting responses to our questions was always a Read more...
We were very dissappointed with our wedding at the Westminster Hotel. Getting responses to our questions was always a hassal and in fact we had a few appointments where we made plans to bring our vendors over to discuss details and there was no contact there for us to talk to. The wait service did not give our guest the options that we agreed upon and there ended up being a lot of wasted food because of this and when our guest asked to bring it home they denied them boxes. They also took away the Chocolate cover pretzles and apples we gave out as favors. The bartenders were really rude and one of them told my cousin she could not have a drink because she was ugly. A lot of the things we agreed upon when booking at the Westmisnter never happened the day of our wedding either. We're so happy that our wedding is over with and we no longer have to deal with the Westminster, as sad as it is to say. Read less
Services Used: Wedding Venue
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Elizabeth
Wedding:
9/16/2012
2.2/5.0
I had my wedding reception at this location and was looking forward to a wonderful meal and evening. The planning went smoothly with one glitch that my coordinator left the company mid-planning and no one told me until I questioned around after unanswered emails. This was early on though, so no harm done.

Our tasting was phenomenal - the chef came out and spoke with us, we tried a variety of foods and they took great care of us. However, the night of the event the food was well below par. The steak and salmon were placed on cutting boards with no attendants or heat lamps. By the time the 5th person got to the salmon to cut a piece it looked like a mess. All the food was cold by the time the second half of the tables were called up.

I had cupcakes at the event and a few dozen left over but was told they could not wrap them up for us to take home because they threw away the container.

They were very understaffed - always a long line at the bar (note - my event had only 60 people) and I had to ask 5-6 times to get the lights turned down. We were dancing in bright lights for most of the night.

When they packed up my decorations that I carefully delivered all wrapped up in bubble wrap and paper, everything was thrown in boxes - a glass piece was broken and a few small items were missing.

To top it off, I left my after party dress at the hotel in the bathroom and called back the day I left to see if they could retrieve it for me and they said they hadn't found it.

I was very pleased with our suite which was complimentary with our room block. However, our room block was spread throughout the entire hotel on all 3 floors - not in a block as I'd imagined.

Overall I was very disappointed as our expectations were not at all met. While we didn't let these small things bother us the night of, many guests had complaints about one thing or the other. Unfortunately, I would not recommend this venue for a large event.
I had my wedding reception at this location and was looking forward to a wonderful meal and evening. The planning went Read more...
I had my wedding reception at this location and was looking forward to a wonderful meal and evening. The planning went smoothly with one glitch that my coordinator left the company mid-planning and no one told me until I questioned around after unanswered emails. This was early on though, so no harm done.

Our tasting was phenomenal - the chef came out and spoke with us, we tried a variety of foods and they took great care of us. However, the night of the event the food was well below par. The steak and salmon were placed on cutting boards with no attendants or heat lamps. By the time the 5th person got to the salmon to cut a piece it looked like a mess. All the food was cold by the time the second half of the tables were called up.

I had cupcakes at the event and a few dozen left over but was told they could not wrap them up for us to take home because they threw away the container.

They were very understaffed - always a long line at the bar (note - my event had only 60 people) and I had to ask 5-6 times to get the lights turned down. We were dancing in bright lights for most of the night.

When they packed up my decorations that I carefully delivered all wrapped up in bubble wrap and paper, everything was thrown in boxes - a glass piece was broken and a few small items were missing.

To top it off, I left my after party dress at the hotel in the bathroom and called back the day I left to see if they could retrieve it for me and they said they hadn't found it.

I was very pleased with our suite which was complimentary with our room block. However, our room block was spread throughout the entire hotel on all 3 floors - not in a block as I'd imagined.

Overall I was very disappointed as our expectations were not at all met. While we didn't let these small things bother us the night of, many guests had complaints about one thing or the other. Unfortunately, I would not recommend this venue for a large event. Read less
Services Used: Wedding Venue
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Michelle
Wedding:
7/4/2013
0.0/5.0
Just awful! After speaking with the wedding hotel booking agent we were pleased at first. The rooms seemed affordable for our guests and we were told that the bar would be open late night for our guests to have an after party after our wedding and that it would stay open even later than usual because there were two weddings staying there. WRONG!! As we got closer to the wedding some of our guests started seeing rooms available for much less than our "special rate wedding block" after they already had rooms booked. This was very embarrassing after telling our guests that they were getting a special rate. Then halfway through our wedding my husband got wind that the bar was actually closing early because it was a holiday and he was never told to stay open late. My husband spent 15 minutes at his own wedding on the phone with this ruthless Strip House manager who actually told him not to tell him how to run his business! Now our many guests who were staying here had to come back to see it closed. Both of us have worked in the restaurant industry and we both agreed that this awful restaurant manager could have bartended himself for an hour to fulfill these promises that were made to us from the hotel. There was another wedding staying here this night as well and they got screwed as well. To top it all off when my mother was checking in (the mother of the bride no less) as she started walking away she overheard the front desk women say, "This is why I hate weddings!" We were told that we could take our beers that we had to buy before getting there outside to a patio but then got yelled at two times for being to loud for other guests! Terrible and very embarrassing after we gave the hotel all of this business! The only positive was that the shuttles were timely and the transportation girl was helpful. Most hotels give you a free night stay for having guests book but they told us not unless we had 25 rooms booked. Still very disappointed!
Just awful! After speaking with the wedding hotel booking agent we were pleased at first. The rooms seemed affordable for Read more...
Just awful! After speaking with the wedding hotel booking agent we were pleased at first. The rooms seemed affordable for our guests and we were told that the bar would be open late night for our guests to have an after party after our wedding and that it would stay open even later than usual because there were two weddings staying there. WRONG!! As we got closer to the wedding some of our guests started seeing rooms available for much less than our "special rate wedding block" after they already had rooms booked. This was very embarrassing after telling our guests that they were getting a special rate. Then halfway through our wedding my husband got wind that the bar was actually closing early because it was a holiday and he was never told to stay open late. My husband spent 15 minutes at his own wedding on the phone with this ruthless Strip House manager who actually told him not to tell him how to run his business! Now our many guests who were staying here had to come back to see it closed. Both of us have worked in the restaurant industry and we both agreed that this awful restaurant manager could have bartended himself for an hour to fulfill these promises that were made to us from the hotel. There was another wedding staying here this night as well and they got screwed as well. To top it all off when my mother was checking in (the mother of the bride no less) as she started walking away she overheard the front desk women say, "This is why I hate weddings!" We were told that we could take our beers that we had to buy before getting there outside to a patio but then got yelled at two times for being to loud for other guests! Terrible and very embarrassing after we gave the hotel all of this business! The only positive was that the shuttles were timely and the transportation girl was helpful. Most hotels give you a free night stay for having guests book but they told us not unless we had 25 rooms booked. Still very disappointed! Read less
Services Used: Travel
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Dave
Wedding:
6/23/2012
0.0/5.0
I was married last month at the Crystal Plaza up the street from the hotel and had the most amazing wedding. I had my room block of 110 room nights as well as my rehearsal dinner for 75 people and brunch for 100 people at the Westminster Hotel. If you plan on getting married at the Crystal Plaza or another local venue - LOOK INTO ANOTHER HOTEL OPTION! The whole weekend they were under staffed, there were no bellmen to help guests with their bags and always a line at the front desk. This was compounded by the fact that half of guests had to keep coming back down and get their room keys reset. They promised much up front that they did not deliver last minute and with my back against the wall the hotel started piling on the additional charges. They charged us over $600 in additional fees last minute for items that were discussed at length and were previously “included”. Do not trust what their incompetent and poorly communicative staff tell you, everyone has a different story and none of them communicate with each other. Avoid the hotel at all costs. This is the ONLY thing about my wedding weekend I would change. My wife and I travel a lot, both for work and for pleasure. I have never written a review like this about a hotel and still cannot fathom how dishonest and dismissive the staff and hotel’s General Manager were about the entire situation. The Westminster Hotel is a second rate establishment and I sincerely hope people reading my review do not dismiss me as someone looking for vengeance, but rather a trusted advisor who made this mistake first so others don’t have to.
I was married last month at the Crystal Plaza up the street from the hotel and had the most amazing wedding. I had my room Read more...
I was married last month at the Crystal Plaza up the street from the hotel and had the most amazing wedding. I had my room block of 110 room nights as well as my rehearsal dinner for 75 people and brunch for 100 people at the Westminster Hotel. If you plan on getting married at the Crystal Plaza or another local venue - LOOK INTO ANOTHER HOTEL OPTION! The whole weekend they were under staffed, there were no bellmen to help guests with their bags and always a line at the front desk. This was compounded by the fact that half of guests had to keep coming back down and get their room keys reset. They promised much up front that they did not deliver last minute and with my back against the wall the hotel started piling on the additional charges. They charged us over $600 in additional fees last minute for items that were discussed at length and were previously “included”. Do not trust what their incompetent and poorly communicative staff tell you, everyone has a different story and none of them communicate with each other. Avoid the hotel at all costs. This is the ONLY thing about my wedding weekend I would change. My wife and I travel a lot, both for work and for pleasure. I have never written a review like this about a hotel and still cannot fathom how dishonest and dismissive the staff and hotel’s General Manager were about the entire situation. The Westminster Hotel is a second rate establishment and I sincerely hope people reading my review do not dismiss me as someone looking for vengeance, but rather a trusted advisor who made this mistake first so others don’t have to. Read less
Services Used: Travel

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550 West Mount Pleasant Avenue, Livingston, NJ 07039 See On Map
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