Nophoto 130

White Aisle

Miami , FL

LOCATION

Miami, FL US

WEBSITE

View website
Please let this vendor know that you found them on the WeddingWire Network.
Favors & Gifts , Invitations

REVIEWS

3.6
out of 5.0
3.6/5.0
3.7/5.0
3.6/5.0
3.6/5.0
3.6/5.0
Sort by
Wwnetwork 128
Lily
Wedding:
10/20/2010
0.0/5.0
After quite a difficult period of trying to get the parcel, it finally arrived. Its quite an unpleasant experience on chasing for the parcel. Although I understand they are going through some personal issues, it was a very stressful period for us but we are relieved that we finally received the invites. Overall, one of the worst vendor experiences we have faced. Would not use the service again although I appreciate the fact that Rebbecca is a very creative designer.

The parcel was delivered late, it took a lot of chasing. Although to be fair to Rebbecca, it sounds like she did print the invitation cards on time but they didnt make an effort to send it on time.

In retrospect, I feel that I had every right to be stressed until we started to call them, they never responded to the emails. When we did speak to them on the phone, it was a difficult conversation which turned ugly very quickly. Although I must admit that I lost my cool because we were so anxious for answers, I personally felt threatened by the vendor and was deeply shocked by some of the comments made. I feel that White Aisle lost touch of the most important rule in business which is customer service.
After quite a difficult period of trying to get the parcel, it finally arrived. Its quite an unpleasant experience on Read more...
After quite a difficult period of trying to get the parcel, it finally arrived. Its quite an unpleasant experience on chasing for the parcel. Although I understand they are going through some personal issues, it was a very stressful period for us but we are relieved that we finally received the invites. Overall, one of the worst vendor experiences we have faced. Would not use the service again although I appreciate the fact that Rebbecca is a very creative designer.

The parcel was delivered late, it took a lot of chasing. Although to be fair to Rebbecca, it sounds like she did print the invitation cards on time but they didnt make an effort to send it on time.

In retrospect, I feel that I had every right to be stressed until we started to call them, they never responded to the emails. When we did speak to them on the phone, it was a difficult conversation which turned ugly very quickly. Although I must admit that I lost my cool because we were so anxious for answers, I personally felt threatened by the vendor and was deeply shocked by some of the comments made. I feel that White Aisle lost touch of the most important rule in business which is customer service. Read less
Services Used: Favors & Gifts, Invitations
Wwnetwork 128
Mandy
Wedding:
9/17/2010
5.0/5.0
I bought wedding earrings from here and I couldn't have been happier. The earrings looked like what was pictured online and they were exactly what I had been looking for. I received the earrings in the mail only a few days after ordering them. The earrings looked perfect on my wedding day!
I bought wedding earrings from here and I couldn't have been happier. The earrings looked like what was pictured online Read more...
I bought wedding earrings from here and I couldn't have been happier. The earrings looked like what was pictured online and they were exactly what I had been looking for. I received the earrings in the mail only a few days after ordering them. The earrings looked perfect on my wedding day! Read less
Services Used: Favors & Gifts, Invitations
Wwnetwork 128
veronica
Wedding:
8/13/2010
0.2/5.0
I too wish I would have read the reviews about this vendor prior to ordering. I ordered 7 silk flowers to add to my bridesmaid dresses and never received them. I emailed White Aisle and they claimed to have mailed them and to have confirmation from USPS. To make a long story short after several email exchanges they pretty much said they could not do anything but wait for the package to show up. In other words i spent $80 and will not be receiving anything. In one of my emails I advised I was not a happy customer considering I had fulfilled my part of the transaction and they had not delivered. The response was complete BS and they did not take responsibility.
I have to say they are the worst vendor online I have dealt with and even though their stuff seems pretty nice it’s not worth the trouble or risk. If you are looking for letter press I highly recommended you use Twin Ravens Letter www.twinravenspress.com. I found her online she is based out of OR but it’s the best experience I've ever had, the distance was a non issue and she affordable.

It's unfortunate for white aisle because if they would have have made things right, sure they would have lost some money but heck they would have made it back with the recommendations and friends and family i would have direct to their site.
I too wish I would have read the reviews about this vendor prior to ordering. I ordered 7 silk flowers to add to my Read more...
I too wish I would have read the reviews about this vendor prior to ordering. I ordered 7 silk flowers to add to my bridesmaid dresses and never received them. I emailed White Aisle and they claimed to have mailed them and to have confirmation from USPS. To make a long story short after several email exchanges they pretty much said they could not do anything but wait for the package to show up. In other words i spent $80 and will not be receiving anything. In one of my emails I advised I was not a happy customer considering I had fulfilled my part of the transaction and they had not delivered. The response was complete BS and they did not take responsibility.
I have to say they are the worst vendor online I have dealt with and even though their stuff seems pretty nice it’s not worth the trouble or risk. If you are looking for letter press I highly recommended you use Twin Ravens Letter www.twinravenspress.com. I found her online she is based out of OR but it’s the best experience I've ever had, the distance was a non issue and she affordable.

It's unfortunate for white aisle because if they would have have made things right, sure they would have lost some money but heck they would have made it back with the recommendations and friends and family i would have direct to their site. Read less
Services Used: Favors & Gifts, Invitations
Wwnetwork 128
Desiree
Wedding:
8/10/2010
0.0/5.0
I really wish I would have found these negative reviews ahead of time...I placed an order on Jun 30th for earrings for my five bridesmaids and myself, which was a solid 2 months before my wedding. After waiting, and waiting, I sent out a first email (the website said that to expect about 2 weeks for the earrings I ordered from my bridesmaids). For the first email, I received no response, and the company did not have a working phone at the time. I then sent a second email, to which I finally received a response. They were apologetic, the emails must have been sent to my spam folder; however, when I checked, there were no emails from Whiteaisle. The told me that they only had 3 of the 5 pairs of earrings that I had chosen for my bridesmaids. After being prompted by me, they offered to try and have them rushed. I then waited another full week without hearing back whether or not they would have the earrings, until I again emailed them. Thus, I would only recommend them, if you don't really care if you ever receive the item.
I really wish I would have found these negative reviews ahead of time...I placed an order on Jun 30th for earrings for my Read more...
I really wish I would have found these negative reviews ahead of time...I placed an order on Jun 30th for earrings for my five bridesmaids and myself, which was a solid 2 months before my wedding. After waiting, and waiting, I sent out a first email (the website said that to expect about 2 weeks for the earrings I ordered from my bridesmaids). For the first email, I received no response, and the company did not have a working phone at the time. I then sent a second email, to which I finally received a response. They were apologetic, the emails must have been sent to my spam folder; however, when I checked, there were no emails from Whiteaisle. The told me that they only had 3 of the 5 pairs of earrings that I had chosen for my bridesmaids. After being prompted by me, they offered to try and have them rushed. I then waited another full week without hearing back whether or not they would have the earrings, until I again emailed them. Thus, I would only recommend them, if you don't really care if you ever receive the item. Read less
Services Used: Favors & Gifts, Invitations
Wwnetwork 128
Jasmine
Wedding:
6/18/2010
0.0/5.0
It took a lot of chasing to receive our parcel. I appreciate they were going through a difficult time personally but we now having to rush send our wedding invites to friends and family around the world in time for our wedding but have to say the products look great.
It took a lot of chasing to receive our parcel. I appreciate they were going through a difficult time personally but we Read more...
It took a lot of chasing to receive our parcel. I appreciate they were going through a difficult time personally but we now having to rush send our wedding invites to friends and family around the world in time for our wedding but have to say the products look great. Read less
Services Used: Favors & Gifts, Invitations
Wwnetwork 128
Crystal
Wedding:
5/1/2010
1.0/5.0
I ordered what was pictured as an off-white necklace, and instead received a very white necklace. My dress was ivory & nothing in my wedding was actually white. I emailed and was told they did not have a return policy.

I am not a jewelry wearer, and now I'm stuck with a $44 white pearl necklace.

I'm giving White Aisle only 1 star because I think it is ridiculous that I'm stuck paying $44 for something I didn't even order!
I ordered what was pictured as an off-white necklace, and instead received a very white necklace. My dress was ivory & Read more...
I ordered what was pictured as an off-white necklace, and instead received a very white necklace. My dress was ivory & nothing in my wedding was actually white. I emailed and was told they did not have a return policy.

I am not a jewelry wearer, and now I'm stuck with a $44 white pearl necklace.

I'm giving White Aisle only 1 star because I think it is ridiculous that I'm stuck paying $44 for something I didn't even order! Read less
Services Used: Jewelry
Default vendor profile pic
Laura
Wedding:
8/9/2008
5.0/5.0
Their prices were reasonable and there were so many designs to chose from! They were just my style and were very prompt in their replies. The quality was fantastic and the invitations were very unique! We got so many compliments on them!
Their prices were reasonable and there were so many designs to chose from! They were just my style and were very prompt in Read more...
Their prices were reasonable and there were so many designs to chose from! They were just my style and were very prompt in their replies. The quality was fantastic and the invitations were very unique! We got so many compliments on them! Read less
Services Used: Favors & Gifts, Invitations
Default vendor profile pic
bachatero80
Wedding:
7/20/2008
5.0/5.0
We bought both our invitations and save the date cards through White Aisle, and everyone loved them. The quality of the designs and the paper is just superb, and even though we went with the flat printing, the quality was so high, some people asked if they were letter press.

Working with Rebecca was great. She was incredibly fast in her e-mail responses, and it hardly ever seemed like we were on opposite coasts. We especially appreciated her willingness to work with us on our designs--and really felt in the end like we got the same execution and quality of product that we would have had we gone with the considerably more expensive option of custom printing.

Great service and great value for the money.
We bought both our invitations and save the date cards through White Aisle, and everyone loved them. The quality of the Read more...
We bought both our invitations and save the date cards through White Aisle, and everyone loved them. The quality of the designs and the paper is just superb, and even though we went with the flat printing, the quality was so high, some people asked if they were letter press.

Working with Rebecca was great. She was incredibly fast in her e-mail responses, and it hardly ever seemed like we were on opposite coasts. We especially appreciated her willingness to work with us on our designs--and really felt in the end like we got the same execution and quality of product that we would have had we gone with the considerably more expensive option of custom printing.

Great service and great value for the money. Read less
Services Used: Favors & Gifts, Invitations
Default vendor profile pic
Rita
Wedding:
7/13/2008
4.3/5.0
Our invitations from White Aisle where lovely.They where also able to create menu cards and programs for us.We got so many compliments on our wedding stationary.It all just turned out better than i had expected.I would not hesitate to recommend them to anyone!
Our invitations from White Aisle where lovely.They where also able to create menu cards and programs for us.We got so many Read more...
Our invitations from White Aisle where lovely.They where also able to create menu cards and programs for us.We got so many compliments on our wedding stationary.It all just turned out better than i had expected.I would not hesitate to recommend them to anyone! Read less
Services Used: Invitations
Default vendor profile pic
Anonymous
Wedding:
2+ years ago
0.0/5.0
Absolutely terrible. We were so excited when we found White Aisle, the price seemed to be right where we wanted to spend and the samples and options they had were amazing.

The problem is that the actual product they produce is crap. A majority of the invitations could not be delivered because the paper would not hold the ink. The ink on the invitations inside the envelopes also came off the paper. We had to go back and call all our guests to see if they had received their invitation because the only thing on the envelope that survived was the return address sticker that we personally applied.

I fully understand that problems occur, but the complete lack of professionalism by the owner of White Aisle and the disrespect they showed my fiancée and mother-in-law has no place in this type of field. They offered NO help in rectifying this problem, refused any kind of refund and, basically, accused us of lying.

The first impression everyone gets of how a wedding is going to be is from the invitations. Our wedding was amazing, it was top notch, our guests had a great time and so did we. The problem is that the first impression we gave everyone is that we didn’t know what we were doing and it looked like we were going to be cheap.

No one should use White Aisle, it’s the biggest mistake we made.
Absolutely terrible. We were so excited when we found White Aisle, the price seemed to be right where we wanted to spend Read more...
Absolutely terrible. We were so excited when we found White Aisle, the price seemed to be right where we wanted to spend and the samples and options they had were amazing.

The problem is that the actual product they produce is crap. A majority of the invitations could not be delivered because the paper would not hold the ink. The ink on the invitations inside the envelopes also came off the paper. We had to go back and call all our guests to see if they had received their invitation because the only thing on the envelope that survived was the return address sticker that we personally applied.

I fully understand that problems occur, but the complete lack of professionalism by the owner of White Aisle and the disrespect they showed my fiancée and mother-in-law has no place in this type of field. They offered NO help in rectifying this problem, refused any kind of refund and, basically, accused us of lying.

The first impression everyone gets of how a wedding is going to be is from the invitations. Our wedding was amazing, it was top notch, our guests had a great time and so did we. The problem is that the first impression we gave everyone is that we didn’t know what we were doing and it looked like we were going to be cheap.

No one should use White Aisle, it’s the biggest mistake we made. Read less
Services Used: Favors & Gifts, Invitations
Thanks for visiting the vendor listing for White Aisle
Please let this vendor know that you found them on the WeddingWire Network.
Ww logo
Nophoto 220