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White Lace & Promises

Knoxville , TN

LOCATION

8025 Kingston Pike, Ste #4
Knoxville, TN US 37919 (map)

PHONE

865-693-9399

WEBSITE

View website
Please let this vendor know that you found them on the WeddingWire Network.

ABOUT US

White Lace and Promises is the premier bridal boutique in Knoxville. We offer a great selection of exclusive designers such as Essense of Australia, Martina Liana, Maggie Sottero,... Read more
White Lace and Promises is the premier bridal boutique in Knoxville. We offer a great selection of exclusive designers such as Essense of Australia, Martina Liana, Maggie Sottero, Casablanca Bridal, Dessy Sandals collection, and more. With over 500 bridesmaids dresses to choose from there is the perfect dress for you and your bridal party! We also offer invitations and are partnered with Savvi Formalwear . VOTED BEST BRIDAL SALON IN KNOXVILLE FOR THE PAST TWO YEARS! We pride ourselves on being your one stop shop for all your wedding needs. Come visit us today and let us find you the perfect wedding day attire! Read less
Dress & Attire

PHOTOS

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INFO FOR DRESS & ATTIRE

Who do you provide services for?
Bride, Bridesmaids, Flower Girls, Mother of the Bride, Mother of the Groom
What accessories do you provide?
Hair Accessories, Jewelry, Shoes, Undergarments, Veils
Does a client need to schedule an appointment? How do the client appointments work?
We take appointments Sunday-Friday. No appointments are necessary on Saturdays.
What specialty dress and attire items, such as a Kimono or Sari, do you provide?
We provide a strapless bra and slip.
What is the typical turn-around time for a dress?
Gowns take between four and six months to come in, but we do have rush options.
Do you carry new or once worn gowns?
New. We are a special order store, however we do have some off-the-rack options.
How often do you receive new dresses?
Each season.
Do you have a seamstress onsite?
Yes
In addition to wedding dresses, what other products do you sell?
We sell veils, accessories, shoes, and bridesmaids dresses.

REVIEWS

4.4
out of 5.0
4.4/5.0
4.5/5.0
4.4/5.0
4.3/5.0
4.3/5.0
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Angelina
Wedding:
6/28/2014
5.0/5.0
The girls at White Lace & Promises were very helpful! It took me many dresses to find the right one and I found it here! I was so appreciative of how patient everyone was and how they offered their opinions when I needed it. My dress turned out stunning and the alterations and prep were great! They also have trunk shows at this store which are a lot of fun-they had food and cake! :) I had a great experience with this store and it was worth the money I spent to have such great service.
The girls at White Lace & Promises were very helpful! It took me many dresses to find the right one and I found it here! I Read more...
The girls at White Lace & Promises were very helpful! It took me many dresses to find the right one and I found it here! I was so appreciative of how patient everyone was and how they offered their opinions when I needed it. My dress turned out stunning and the alterations and prep were great! They also have trunk shows at this store which are a lot of fun-they had food and cake! :) I had a great experience with this store and it was worth the money I spent to have such great service. Read less
Services Used: Dress & Attire
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Anonymous
Wedding:
Recently Married
5.0/5.0
White Lace and Promises provides the best experience for choosing your wedding dress! You get individualized service no matter when you go by.
White Lace and Promises provides the best experience for choosing your wedding dress! You get individualized service no Read more...
White Lace and Promises provides the best experience for choosing your wedding dress! You get individualized service no matter when you go by. Read less
Services Used: Dress & Attire
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Tasha
Wedding:
5/10/2014
5.0/5.0
I had been to about eight different dress shops by the time I found White Lace and Promises and I honestly wasn't expecting much as this point. I was taken care of right away and found THE dress in no time! The person helping me was so helpful that I almost forgot she wasn't simply another one of my friends. She was honest about what did and didn't look good on me, which was refreshing. I would recommend these ladies in a heartbeat!!
I had been to about eight different dress shops by the time I found White Lace and Promises and I honestly wasn't Read more...
I had been to about eight different dress shops by the time I found White Lace and Promises and I honestly wasn't expecting much as this point. I was taken care of right away and found THE dress in no time! The person helping me was so helpful that I almost forgot she wasn't simply another one of my friends. She was honest about what did and didn't look good on me, which was refreshing. I would recommend these ladies in a heartbeat!! Read less
Services Used: Dress & Attire
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Maria
Wedding:
4/12/2014
5.0/5.0
The staff was very helpful in helping me order my dress that they didn't even have in their store. The selection of bridesmaids dresses were great and I was so happy I was able to find the perfect dress for my girls. My entire experience with them was awesome!
The staff was very helpful in helping me order my dress that they didn't even have in their store. The selection of Read more...
The staff was very helpful in helping me order my dress that they didn't even have in their store. The selection of bridesmaids dresses were great and I was so happy I was able to find the perfect dress for my girls. My entire experience with them was awesome! Read less
Services Used: Dress & Attire
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lauren
Wedding:
3/29/2014
5.0/5.0
A great wedding dress 'boutique' with a huge selection! They were the only place in Knoxville that carried the dress I wanted to try on. They ordered my gown and veil quickly, everything came in and was kept in perfect condition, and the alterations were flawless on the first try! Highly recommend!
A great wedding dress 'boutique' with a huge selection! They were the only place in Knoxville that carried the dress I Read more...
A great wedding dress 'boutique' with a huge selection! They were the only place in Knoxville that carried the dress I wanted to try on. They ordered my gown and veil quickly, everything came in and was kept in perfect condition, and the alterations were flawless on the first try! Highly recommend! Read less
Services Used: Dress & Attire
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Debra
Wedding:
10/26/2013
5.0/5.0
We got my daughter's and daughter-in-laws's dresses at White Lace and Promises. They were both stunning! The staff is very friendly and efficient. They treated my girls like queens! They have a great selection. Their seamstress was great. She made a sweetheart neckline in my daughter's dress and it looked like it was made that way!
We got my daughter's and daughter-in-laws's dresses at White Lace and Promises. They were both stunning! The staff is very Read more...
We got my daughter's and daughter-in-laws's dresses at White Lace and Promises. They were both stunning! The staff is very friendly and efficient. They treated my girls like queens! They have a great selection. Their seamstress was great. She made a sweetheart neckline in my daughter's dress and it looked like it was made that way! Read less
Services Used: Dress & Attire
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Robbie
Wedding:
9/22/2013
5.0/5.0
The best place in Knoxville to find and purchase a wedding dress, hands down!! They are very professional and have the best selection!! I was more than pleased with my experience here. They also have the best alterations rate and services.
The best place in Knoxville to find and purchase a wedding dress, hands down!! They are very professional and have the Read more...
The best place in Knoxville to find and purchase a wedding dress, hands down!! They are very professional and have the best selection!! I was more than pleased with my experience here. They also have the best alterations rate and services. Read less
Services Used: Dress & Attire
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Anonymous
Wedding:
1+ year ago
5.0/5.0
My experience with White Lace & Promises has been wonderful. I got both my dress and veil from them and if I had to do it all over again, I wouldn't change a thing. Everyone who works there is extremely helpful and understanding.
My experience with White Lace & Promises has been wonderful. I got both my dress and veil from them and if I had to do it Read more...
My experience with White Lace & Promises has been wonderful. I got both my dress and veil from them and if I had to do it all over again, I wouldn't change a thing. Everyone who works there is extremely helpful and understanding. Read less
Services Used: Dress & Attire
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Stephanie
Wedding:
7/6/2013
5.0/5.0
WLP was so helpful and caring through our whole wedding process. My wedding gown, bridesmaids gowns, mother of bride and grandmother of bride all bought dresses here :) we had as much time as needed for my first time trying on dresses and found the dress the same day. I had two bridesmaids who were out of town guests so they were very flexible with them and working them in for fittings when they came in town. Received phone calls constantly about when each persons dress arrived and that was very helpful. The staff is wonderful and willing to help in any way. Love the alterations lady and she worked so hard to get my bridesmaids altered on their first visit. Thanks for making our day so special!!!
WLP was so helpful and caring through our whole wedding process. My wedding gown, bridesmaids gowns, mother of bride and Read more...
WLP was so helpful and caring through our whole wedding process. My wedding gown, bridesmaids gowns, mother of bride and grandmother of bride all bought dresses here :) we had as much time as needed for my first time trying on dresses and found the dress the same day. I had two bridesmaids who were out of town guests so they were very flexible with them and working them in for fittings when they came in town. Received phone calls constantly about when each persons dress arrived and that was very helpful. The staff is wonderful and willing to help in any way. Love the alterations lady and she worked so hard to get my bridesmaids altered on their first visit. Thanks for making our day so special!!! Read less
Services Used: Dress & Attire
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Anonymous
Wedding:
1+ year ago
5.0/5.0
Loved them. Rather than combing through all the dresses, I asked the ladies to bring me gowns that would make me look "thin and fabulous." 4th dress in- I found "The One." The kind of experience seen in movies and hoped for by every bride.
Loved them. Rather than combing through all the dresses, I asked the ladies to bring me gowns that would make me look Read more...
Loved them. Rather than combing through all the dresses, I asked the ladies to bring me gowns that would make me look "thin and fabulous." 4th dress in- I found "The One." The kind of experience seen in movies and hoped for by every bride. Read less
Services Used: Dress & Attire
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Mandy
Wedding:
12/1/2012
5.0/5.0
I had such a great experience at White Lace. Amanda was my bridal consultant and she was AWESOME! I was completely overwhelmed by all of beautiful gowns. I tried several on and liked different things about each one. She brought a gown in my room for me to try and it was "the one". She listened to what I was looking for and kept me calm and excited the whole time. I also found bridesmaid dresses online that I really wanted. They did not carry that particular style in the store but they ordered the dresses for me! I would highly recommend White Lace & Promises to any brides out there.
I had such a great experience at White Lace. Amanda was my bridal consultant and she was AWESOME! I was completely Read more...
I had such a great experience at White Lace. Amanda was my bridal consultant and she was AWESOME! I was completely overwhelmed by all of beautiful gowns. I tried several on and liked different things about each one. She brought a gown in my room for me to try and it was "the one". She listened to what I was looking for and kept me calm and excited the whole time. I also found bridesmaid dresses online that I really wanted. They did not carry that particular style in the store but they ordered the dresses for me! I would highly recommend White Lace & Promises to any brides out there. Read less
Services Used: Dress & Attire
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Elizabeth
Wedding:
10/27/2012
5.0/5.0
The girls at White Lace are SO nice!! I ordered my dress one year in advance and when it came in they called promptly to tell what the next steps would be! They are super professional each time I called with questions and the staff is very knowledgeable! GREAT girls, GREAT dress, GREAT experience!
The girls at White Lace are SO nice!! I ordered my dress one year in advance and when it came in they called promptly to Read more...
The girls at White Lace are SO nice!! I ordered my dress one year in advance and when it came in they called promptly to tell what the next steps would be! They are super professional each time I called with questions and the staff is very knowledgeable! GREAT girls, GREAT dress, GREAT experience! Read less
Services Used: Dress & Attire
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Anonymous
Wedding:
1+ year ago
5.0/5.0
WLP was so fun and professional. The alterations were flawless. The dress was radiant and I felt phenomenal. Highly recomended.
WLP was so fun and professional. The alterations were flawless. The dress was radiant and I felt phenomenal. Highly Read more...
WLP was so fun and professional. The alterations were flawless. The dress was radiant and I felt phenomenal. Highly recomended. Read less
Services Used: Dress & Attire
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Sheena
Wedding:
10/7/2012
5.0/5.0
The Staff went above an beyond to help me find my Wedding Gown. They had information on changes that could be made to the dresses I liked an were quick to check on any info they couldn't come up with right off hand. I felt the options were amazing an prices also were wonderful. With there help I selected my Dress an Shoes the day of my appt. They kept in contact with me during the time my dress changes were being made an also answered any questions I had via email. I couldnt have asked for a better experience then the one I had.
The Staff went above an beyond to help me find my Wedding Gown. They had information on changes that could be made to the Read more...
The Staff went above an beyond to help me find my Wedding Gown. They had information on changes that could be made to the dresses I liked an were quick to check on any info they couldn't come up with right off hand. I felt the options were amazing an prices also were wonderful. With there help I selected my Dress an Shoes the day of my appt. They kept in contact with me during the time my dress changes were being made an also answered any questions I had via email. I couldnt have asked for a better experience then the one I had. Read less
Services Used: Dress & Attire
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MirandaB
Wedding:
5/28/2010
5.0/5.0
Excellent service and very helpful even sent a Thank You note after my visit. Cant wait to go back and get fitted for my dress.
Excellent service and very helpful even sent a Thank You note after my visit. Cant wait to go back and get fitted for my Read more...
Excellent service and very helpful even sent a Thank You note after my visit. Cant wait to go back and get fitted for my dress. Read less
Services Used: Dress & Attire
White Lace & Promises responded with the following comments:

We are so happy you enjoyed your visit! Thanks for all the kind words.
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Ruth
Wedding:
6/23/2012
5.0/5.0
Fabulous service! They provide a very spacious and private area for the bride and those who accompany her as she shops for her dress, to comfortably try on and select a dress. The dresses are beautiful and one of a kind. They treat you like you are their most important customer. And when my daughter fractured her ankle a few weeks before the wedding they hemmed her dress at the last minute since she did not know if she would be in a cast, boot, splint or regular shoe the day of the wedding. They played an integral part in creating a perfect wedding for my daughter.
Fabulous service! They provide a very spacious and private area for the bride and those who accompany her as she shops for Read more...
Fabulous service! They provide a very spacious and private area for the bride and those who accompany her as she shops for her dress, to comfortably try on and select a dress. The dresses are beautiful and one of a kind. They treat you like you are their most important customer. And when my daughter fractured her ankle a few weeks before the wedding they hemmed her dress at the last minute since she did not know if she would be in a cast, boot, splint or regular shoe the day of the wedding. They played an integral part in creating a perfect wedding for my daughter. Read less
Services Used: Dress & Attire
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EReeves
Wedding:
10/2/2011
5.0/5.0
I began searching for the perfect gown several months prior to my wedding and was astounded at the level of service I received at White Lace and Promises. I searched multiple locations to find an all lace gown that would be functional and perfect for my wedding day. I made multiple trips to bridal stores across my home town as well as frequent phone calls to determine if any shop carried a gown that met my criteria. After several failed attempts at the other stores, I contacted White Lace and Promises for assistance. My sales consultant, Sarah Duncan made an incomparable effort to help me find the perfect gown. She went through several searches of the gowns in the store and within minutes she was able to pull multiple gowns that met my exact criteria as well as others that could be altered to meet my criteria. The staff made an exceptional effort to keep me informed on the ordering and alterations process. I had my alterations done in store and they were perfect!!I must emphasize that it is this type service that exceeds customer expectations and makes for a happy bride!
I began searching for the perfect gown several months prior to my wedding and was astounded at the level of service I Read more...
I began searching for the perfect gown several months prior to my wedding and was astounded at the level of service I received at White Lace and Promises. I searched multiple locations to find an all lace gown that would be functional and perfect for my wedding day. I made multiple trips to bridal stores across my home town as well as frequent phone calls to determine if any shop carried a gown that met my criteria. After several failed attempts at the other stores, I contacted White Lace and Promises for assistance. My sales consultant, Sarah Duncan made an incomparable effort to help me find the perfect gown. She went through several searches of the gowns in the store and within minutes she was able to pull multiple gowns that met my exact criteria as well as others that could be altered to meet my criteria. The staff made an exceptional effort to keep me informed on the ordering and alterations process. I had my alterations done in store and they were perfect!!I must emphasize that it is this type service that exceeds customer expectations and makes for a happy bride! Read less
Services Used: Dress & Attire
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elhblais
Wedding:
10/1/2011
5.0/5.0
WLP was amazing! I had 7 bridesmaids of all different sizes and ages and WLP helped find dresses that worked for all of them. Not only did they have a challenge with my variety of bridesmaids but 3 of my bridesmaids lived out of state and they were exceptional in taking care of all of us. Loved every minute shopping with the staff and the ease of getting what I wanted for my special day!
WLP was amazing! I had 7 bridesmaids of all different sizes and ages and WLP helped find dresses that worked for all of Read more...
WLP was amazing! I had 7 bridesmaids of all different sizes and ages and WLP helped find dresses that worked for all of them. Not only did they have a challenge with my variety of bridesmaids but 3 of my bridesmaids lived out of state and they were exceptional in taking care of all of us. Loved every minute shopping with the staff and the ease of getting what I wanted for my special day! Read less
Services Used: Dress & Attire
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gingerkmcpherson
Wedding:
9/25/2011
5.0/5.0
The atmosphere was amazing! I was so overwelmed with wedding dress shopping and every store I seemed to go into, they were pressuring me to leave with the dress. The staff here was so kind and patient and never once pressured me to leave the store with a purchase (eventhough I did). I found my dream dress here and had a wonderful experience doing it. thank you
The atmosphere was amazing! I was so overwelmed with wedding dress shopping and every store I seemed to go into, they were Read more...
The atmosphere was amazing! I was so overwelmed with wedding dress shopping and every store I seemed to go into, they were pressuring me to leave with the dress. The staff here was so kind and patient and never once pressured me to leave the store with a purchase (eventhough I did). I found my dream dress here and had a wonderful experience doing it. thank you Read less
Services Used: Dress & Attire
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Sarah
Wedding:
8/8/2011
5.0/5.0
I spoke to White Lace and Promises when I was looking for someone to do the alterations on my dress after the boutique where I bought my dress closed. They were willing to alter my dress even though I did not purchase it from them. They were helpful and courteous from the very beginning. The charged a flat rate for alterations that included everything short or dress reconstruction. I bought my dress shortly after I got engaged (which was almost two years before my wedding date) and by the time I did my fitting the dress needed to be taken in more then two inches. The did a beautiful job on the alterations. The dress looked just as good as the the day that it came in at the store. When I got it back after the final fitting they had it on a decorative hanger and had stuffed the bodice to make it look good for pictures before I put it on. on the top of the hanger they had attached a card congratulating me on my wedding that had been signed by everyone that worked in the store. It was a sweet touch that mad going through them special to me. I would definitely recommend them to others.
I spoke to White Lace and Promises when I was looking for someone to do the alterations on my dress after the boutique Read more...
I spoke to White Lace and Promises when I was looking for someone to do the alterations on my dress after the boutique where I bought my dress closed. They were willing to alter my dress even though I did not purchase it from them. They were helpful and courteous from the very beginning. The charged a flat rate for alterations that included everything short or dress reconstruction. I bought my dress shortly after I got engaged (which was almost two years before my wedding date) and by the time I did my fitting the dress needed to be taken in more then two inches. The did a beautiful job on the alterations. The dress looked just as good as the the day that it came in at the store. When I got it back after the final fitting they had it on a decorative hanger and had stuffed the bodice to make it look good for pictures before I put it on. on the top of the hanger they had attached a card congratulating me on my wedding that had been signed by everyone that worked in the store. It was a sweet touch that mad going through them special to me. I would definitely recommend them to others. Read less
Services Used: Dress & Attire
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smpope
Wedding:
8/6/2011
5.0/5.0
I bought my bridesmaid dresses and my mother bought her dress at White Lace. I just love these ladies! Olivia and Jennifer are EXCELLENT, sweet girls that will run around the shop for hours helping you out! They will make sure you are happy with your purchase and won't stop looking until you find what you want. The shop is very nice and has a great atmosphere!
I bought my bridesmaid dresses and my mother bought her dress at White Lace. I just love these ladies! Olivia and Jennifer Read more...
I bought my bridesmaid dresses and my mother bought her dress at White Lace. I just love these ladies! Olivia and Jennifer are EXCELLENT, sweet girls that will run around the shop for hours helping you out! They will make sure you are happy with your purchase and won't stop looking until you find what you want. The shop is very nice and has a great atmosphere! Read less
Services Used: Dress & Attire
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Jamie
Wedding:
6/24/2011
5.0/5.0
I got my dress from White Lace & Promises. When I first went in, it was after work, and I was just stopping in to see one specific dress. Olivia was very accommodating, and easy to work with. In my second visit when I brought back my mother & bridesmaid they were just as friendly. Alterations are done in a timely manner, and they sometimes run promotions where you can get a discount on your alterations (I brought in 3 items for a women's shelter and got FREE alterations with the purchase of my dress). Definitely recommend working with them.
I got my dress from White Lace & Promises. When I first went in, it was after work, and I was just stopping in to see one Read more...
I got my dress from White Lace & Promises. When I first went in, it was after work, and I was just stopping in to see one specific dress. Olivia was very accommodating, and easy to work with. In my second visit when I brought back my mother & bridesmaid they were just as friendly. Alterations are done in a timely manner, and they sometimes run promotions where you can get a discount on your alterations (I brought in 3 items for a women's shelter and got FREE alterations with the purchase of my dress). Definitely recommend working with them. Read less
Services Used: Dress & Attire
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Aglass
Wedding:
4/16/2011
5.0/5.0
White Lace & Promises by far has the best service & dress selection of all the bridal stores I visited in Knoxville while choosing my wedding dress. They were very accomodating & helpful. Their prices are also very comprable to all the other stores including David's Bridal.
White Lace & Promises by far has the best service & dress selection of all the bridal stores I visited in Knoxville while Read more...
White Lace & Promises by far has the best service & dress selection of all the bridal stores I visited in Knoxville while choosing my wedding dress. They were very accomodating & helpful. Their prices are also very comprable to all the other stores including David's Bridal. Read less
Services Used: Dress & Attire
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KathleenKinserAtkins
Wedding:
4/10/2011
5.0/5.0
Chasta and her team at White Lace are great! Huge selection of beautiful gowns, very professional and reliable service. Very clean, high-quality, easy to work with, and alterations were fabulous! Would highly recommend to any bride in Knoxville.
Chasta and her team at White Lace are great! Huge selection of beautiful gowns, very professional and reliable service. Read more...
Chasta and her team at White Lace are great! Huge selection of beautiful gowns, very professional and reliable service. Very clean, high-quality, easy to work with, and alterations were fabulous! Would highly recommend to any bride in Knoxville. Read less
Services Used: Dress & Attire
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Arlene
Wedding:
10/2/2010
5.0/5.0
I had a last minute dilemma finding the right color sashes for our chairs. I had ordered some inexpensive ones on ebay and they were the wrong color. With one week left to go, I popped into White lace and Promises and they pulled through with the right color and an even better price than anywhere else. They were able to get the sashes in on time and all was well.
I had a last minute dilemma finding the right color sashes for our chairs. I had ordered some inexpensive ones on ebay and Read more...
I had a last minute dilemma finding the right color sashes for our chairs. I had ordered some inexpensive ones on ebay and they were the wrong color. With one week left to go, I popped into White lace and Promises and they pulled through with the right color and an even better price than anywhere else. They were able to get the sashes in on time and all was well. Read less
Services Used: Dress & Attire
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Jennifer
Wedding:
7/18/2010
5.0/5.0
I found my perfect wedding dress at White Lace and Promises. They were incredibly helpful and attentive each time that I came in, and ultimately helped me custom make the perfect dress. Would definitely recommend them to any future bride!
I found my perfect wedding dress at White Lace and Promises. They were incredibly helpful and attentive each time that I Read more...
I found my perfect wedding dress at White Lace and Promises. They were incredibly helpful and attentive each time that I came in, and ultimately helped me custom make the perfect dress. Would definitely recommend them to any future bride! Read less
Services Used: Dress & Attire
White Lace & Promises responded with the following comments:

Thanks Jennifer! It was a pleasure to help you! Thanks for telling everyone!
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Anonymous
Wedding:
1+ year ago
5.0/5.0
Loved working with the girls at White Lace & Promises. They were so courteous and made me feel so special when trying on dresses.
Loved working with the girls at White Lace & Promises. They were so courteous and made me feel so special when trying on Read more...
Loved working with the girls at White Lace & Promises. They were so courteous and made me feel so special when trying on dresses. Read less
Services Used: Dress & Attire
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LaurenPaigeJ
Wedding:
5/16/2009
4.9/5.0
I love the ladies at White Lace and Promises! I got my gown and the bridesmaids dresses there and everything was beautiful. The girls were very helpful and knowledgable! My dress came in a month or so early and the ladies that did the alterations were just as helpful! I would definitly recommend White Lace and Promises to any bride in or around the Knoxville area! Thanks Ladies!
I love the ladies at White Lace and Promises! I got my gown and the bridesmaids dresses there and everything was Read more...
I love the ladies at White Lace and Promises! I got my gown and the bridesmaids dresses there and everything was beautiful. The girls were very helpful and knowledgable! My dress came in a month or so early and the ladies that did the alterations were just as helpful! I would definitly recommend White Lace and Promises to any bride in or around the Knoxville area! Thanks Ladies! Read less
Services Used: Dress & Attire
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Anonymous
Wedding:
1+ year ago
4.9/5.0
White Lace & Promises is an excellent wedding vendor. I had a great experience finding the perfect dress. I never felt rushed during my appointments and the ladies there even send out reminder phone calls for your appointments, which is extremely helpful. They are all friendly and have a great alterations package.
White Lace & Promises is an excellent wedding vendor. I had a great experience finding the perfect dress. I never felt Read more...
White Lace & Promises is an excellent wedding vendor. I had a great experience finding the perfect dress. I never felt rushed during my appointments and the ladies there even send out reminder phone calls for your appointments, which is extremely helpful. They are all friendly and have a great alterations package. Read less
Services Used: Dress & Attire
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Erin
Wedding:
4/12/2014
4.9/5.0
I purchased both my wedding gown and all bridesmaids' gowns at White Lace and Promises. The shopping experience there was top notch, as were alterations. My dress made me feel like the most beautiful version of myself...my wedding guests went absolutely crazy over it! My bridesmaids were classically beautiful, and they accommodated all 7 of us for shopping! Couldn't be happier with my experience at White Lace & Promises!
I purchased both my wedding gown and all bridesmaids' gowns at White Lace and Promises. The shopping experience there was Read more...
I purchased both my wedding gown and all bridesmaids' gowns at White Lace and Promises. The shopping experience there was top notch, as were alterations. My dress made me feel like the most beautiful version of myself...my wedding guests went absolutely crazy over it! My bridesmaids were classically beautiful, and they accommodated all 7 of us for shopping! Couldn't be happier with my experience at White Lace & Promises! Read less
Services Used: Dress & Attire
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Anonymous
Wedding:
2+ years ago
4.8/5.0
I purchased my wedding dress in Denver, CO and shipped it to White Lace and Promises for steaming/pressing one week prior to my wedding in East TN. When I arrived to try on the dress the seamstress took one look and said it was way too big and that she could make it look better... We had to act fast and in one week she was able to make my beauitiful large dress fit like a glove. Everyone at White Lace & Promises was great!
I purchased my wedding dress in Denver, CO and shipped it to White Lace and Promises for steaming/pressing one week prior Read more...
I purchased my wedding dress in Denver, CO and shipped it to White Lace and Promises for steaming/pressing one week prior to my wedding in East TN. When I arrived to try on the dress the seamstress took one look and said it was way too big and that she could make it look better... We had to act fast and in one week she was able to make my beauitiful large dress fit like a glove. Everyone at White Lace & Promises was great! Read less
Services Used: Dress & Attire
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Taylor
Wedding:
3/17/2012
4.8/5.0
A wide variety of dresses and the staff are very friendly and helpful. Would def recommend
A wide variety of dresses and the staff are very friendly and helpful. Would def recommend
A wide variety of dresses and the staff are very friendly and helpful. Would def recommend Read less
Services Used: Dress & Attire
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KC/JD
Wedding:
10/17/2009
4.8/5.0
Wow!!! Thank you so much to everyone at White Lace & Promises, they did a great job with my dress!! I had a modest cut made out of my dress and it came out so much nicer than it was originally!!! I was so impressed because you didn't feel like cattle at White Lace & Promises, you felt special!!! And they made my dress modest which is the way that I wanted it!!! You may pay a little more, but overall it is worth it!!
Wow!!! Thank you so much to everyone at White Lace & Promises, they did a great job with my dress!! I had a modest cut Read more...
Wow!!! Thank you so much to everyone at White Lace & Promises, they did a great job with my dress!! I had a modest cut made out of my dress and it came out so much nicer than it was originally!!! I was so impressed because you didn't feel like cattle at White Lace & Promises, you felt special!!! And they made my dress modest which is the way that I wanted it!!! You may pay a little more, but overall it is worth it!! Read less
Services Used: Dress & Attire
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aliciab
Wedding:
7/16/2011
4.8/5.0
My dress was hemmed slightly too short, but other than that everything was great. They have a huge selection of dresses that is always changing.
My dress was hemmed slightly too short, but other than that everything was great. They have a huge selection of dresses Read more...
My dress was hemmed slightly too short, but other than that everything was great. They have a huge selection of dresses that is always changing. Read less
Services Used: Dress & Attire
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FFAlyssa
Wedding:
10/15/2011
4.7/5.0
Very busy company, but as long as your plan ahead with them, they are well worth it!
Very busy company, but as long as your plan ahead with them, they are well worth it!
Very busy company, but as long as your plan ahead with them, they are well worth it! Read less
Services Used: Dress & Attire
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Emily
Wedding:
8/9/2008
4.7/5.0
I got my wedding gown from White Lace and Promises and had a great experience with them. The dress was made one month earlier than expected and it was very easy to schedule fittings and seamstress appointments whenever I needed one. The boutique type of store is very pretty inside which makes every girl feel pretty when they try the gowns on. Private dressing rooms with mirrors allow for an intimate experience and they are big enough to bring friends and family along! The selection is not huge, but the variety of dresses available is so broad that there is something for every type of bride. The associates are knowledgable and very helpful, too!
I got my wedding gown from White Lace and Promises and had a great experience with them. The dress was made one month Read more...
I got my wedding gown from White Lace and Promises and had a great experience with them. The dress was made one month earlier than expected and it was very easy to schedule fittings and seamstress appointments whenever I needed one. The boutique type of store is very pretty inside which makes every girl feel pretty when they try the gowns on. Private dressing rooms with mirrors allow for an intimate experience and they are big enough to bring friends and family along! The selection is not huge, but the variety of dresses available is so broad that there is something for every type of bride. The associates are knowledgable and very helpful, too! Read less
Services Used: Dress & Attire
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Anonymous
Wedding:
[Private]
4.6/5.0
Great environment to find a dress either by yourself or with an entourage. Altering and fitting is going great so far also, although costed more than I expected.
Great environment to find a dress either by yourself or with an entourage. Altering and fitting is going great so far Read more...
Great environment to find a dress either by yourself or with an entourage. Altering and fitting is going great so far also, although costed more than I expected. Read less
Services Used: Dress & Attire
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northstar256
Wedding:
1/4/2008
4.6/5.0
This dress shop was a wonderful experience. The atmosphere is so sopisticated and the selection of gowns is excellent. I found the gown I ended up choosing the very first time I stepped into the store and I wasn't even seriously looking at the time. The prices can get a little steep, but the gowns are worth it. The staff is so helpful and it is very easy to make appointments or walk in.
This dress shop was a wonderful experience. The atmosphere is so sopisticated and the selection of gowns is excellent. I Read more...
This dress shop was a wonderful experience. The atmosphere is so sopisticated and the selection of gowns is excellent. I found the gown I ended up choosing the very first time I stepped into the store and I wasn't even seriously looking at the time. The prices can get a little steep, but the gowns are worth it. The staff is so helpful and it is very easy to make appointments or walk in. Read less
Services Used: Dress & Attire
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Anonymous
Wedding:
Recently Married
4.6/5.0
White Lace & Promises is such a wonderful store! Not only did the girls here help me find my dress, they also helped me find my bridesmaid dresses! They made my experience unique to me and truly helped me find what I was looking for and were very honest with all questions asked. Although the dresses are a little more, they are FAR better quality than other stores and they offer a great variety!
White Lace & Promises is such a wonderful store! Not only did the girls here help me find my dress, they also helped me Read more...
White Lace & Promises is such a wonderful store! Not only did the girls here help me find my dress, they also helped me find my bridesmaid dresses! They made my experience unique to me and truly helped me find what I was looking for and were very honest with all questions asked. Although the dresses are a little more, they are FAR better quality than other stores and they offer a great variety! Read less
Services Used: Dress & Attire
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Kate
Wedding:
9/29/2012
4.6/5.0
WL&P was my third salon for trying on gowns. The gowns were a leap above the others (David\'s and Alfred Angelo) in quality. The material was quality and the details were spectacular.\r\n\r\nDevon was our salesperson - and she was encouraging. The sample dress that I ended up ordering was actually WAAAY too small for my full hips and Devon literally talked me into trying it on because she thought I\'d like it. I thought I was going to break the sample - but once I had it on - I knew I loved it. \r\n\r\nThe dresses hit the high end of my budget (2000) as did the veil I ended up ordering - but they are absolutely beautiful and i can\'t say a bad thing about their service. \r\n\r\nThe seamstress schedule is pretty full - so don\'t delay on getting your fittings and don\'t screw up and be late. It\'ll be hard to fit you back into the schedule.
WL&P was my third salon for trying on gowns. The gowns were a leap above the others (David\'s and Alfred Angelo) in Read more...
WL&P was my third salon for trying on gowns. The gowns were a leap above the others (David\'s and Alfred Angelo) in quality. The material was quality and the details were spectacular.\r\n\r\nDevon was our salesperson - and she was encouraging. The sample dress that I ended up ordering was actually WAAAY too small for my full hips and Devon literally talked me into trying it on because she thought I\'d like it. I thought I was going to break the sample - but once I had it on - I knew I loved it. \r\n\r\nThe dresses hit the high end of my budget (2000) as did the veil I ended up ordering - but they are absolutely beautiful and i can\'t say a bad thing about their service. \r\n\r\nThe seamstress schedule is pretty full - so don\'t delay on getting your fittings and don\'t screw up and be late. It\'ll be hard to fit you back into the schedule. Read less
Services Used: Dress & Attire
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theluckiest21
Wedding:
4/17/2010
4.6/5.0
I purchased my dream wedding dress from here and I absolutely love it! I wish I could wear it every day! The location is just beautiful and the attendants are so great. The dress took a while to come in, so order far in advance. And I ordered a bra and a slip, as well and they didn't come in until a few weeks after the dress came in. Again, plan in advance. I couldn't schedule my fittings when I had planned on because I had to wait on my undergarments to come in. But I would recommend this place to anyone. They specialize in dream dresses!
I purchased my dream wedding dress from here and I absolutely love it! I wish I could wear it every day! The location is Read more...
I purchased my dream wedding dress from here and I absolutely love it! I wish I could wear it every day! The location is just beautiful and the attendants are so great. The dress took a while to come in, so order far in advance. And I ordered a bra and a slip, as well and they didn't come in until a few weeks after the dress came in. Again, plan in advance. I couldn't schedule my fittings when I had planned on because I had to wait on my undergarments to come in. But I would recommend this place to anyone. They specialize in dream dresses! Read less
Services Used: Dress & Attire
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Amy
Wedding:
5/10/2014
4.6/5.0
Very happy with the service provided at White Lace & Promises. Salesladies were always very attentive to me when I was in the store and my alterations process was very easy. Dress was beautiful as well! Only one little hiccup with making my final payment, but when I contacted the store the issue was resolved quickly and pleasantly. I would not hesitate to recommend White Lace & Promises to another bride.
Very happy with the service provided at White Lace & Promises. Salesladies were always very attentive to me when I was in Read more...
Very happy with the service provided at White Lace & Promises. Salesladies were always very attentive to me when I was in the store and my alterations process was very easy. Dress was beautiful as well! Only one little hiccup with making my final payment, but when I contacted the store the issue was resolved quickly and pleasantly. I would not hesitate to recommend White Lace & Promises to another bride. Read less
Services Used: Dress & Attire
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branchly11
Wedding:
8/6/2005
4.5/5.0
They gave immediate attention when I arrived and assigned me a worker to help me.
They gave immediate attention when I arrived and assigned me a worker to help me.
They gave immediate attention when I arrived and assigned me a worker to help me. Read less
Services Used: Dress & Attire
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Anonymous
Wedding:
1+ year ago
4.5/5.0
Loved Amanda and all the girls! Loved my dress in the end, but Shawn, the seamstress was very unprofessional. Ask not to have her.
Loved Amanda and all the girls! Loved my dress in the end, but Shawn, the seamstress was very unprofessional. Ask not to Read more...
Loved Amanda and all the girls! Loved my dress in the end, but Shawn, the seamstress was very unprofessional. Ask not to have her. Read less
Services Used: Dress & Attire
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tristen
Wedding:
8/5/2011
4.5/5.0
My dress was beautiful and alterations were finished quickly. Great prices and beautiful gowns.Helpful staff as well.
My dress was beautiful and alterations were finished quickly. Great prices and beautiful gowns.Helpful staff as well.
My dress was beautiful and alterations were finished quickly. Great prices and beautiful gowns.Helpful staff as well. Read less
Services Used: Dress & Attire
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Anonymous
Wedding:
1+ year ago
4.5/5.0
My experience at White Lace and Promises was excellent. I was treated like royalty from the beginning and the service there is very good. The best part of my dealings with them was the alterations. There is another reviewer on here that said Shawn was unprofessional as a seamstress. I don't know what happened but I have never met a more professional and talented seamstress. I wanted some pretty extensive changes to my gown and she was able to really understand what I wanted and then deliver what she promised. The alterations schedule is tight with appointments being a half an hour, and they do require that you be on time, but Shawn was always as accommodating as she could be. In the end, White Lace and Shawn made my wedding a fabulous day!
My experience at White Lace and Promises was excellent. I was treated like royalty from the beginning and the service Read more...
My experience at White Lace and Promises was excellent. I was treated like royalty from the beginning and the service there is very good. The best part of my dealings with them was the alterations. There is another reviewer on here that said Shawn was unprofessional as a seamstress. I don't know what happened but I have never met a more professional and talented seamstress. I wanted some pretty extensive changes to my gown and she was able to really understand what I wanted and then deliver what she promised. The alterations schedule is tight with appointments being a half an hour, and they do require that you be on time, but Shawn was always as accommodating as she could be. In the end, White Lace and Shawn made my wedding a fabulous day! Read less
Services Used: Dress & Attire
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Anonymous
Wedding:
Recently Married
4.2/5.0
As a plus sized bride, I was worried about going to this boutique but I found the girls to be helpful and kind. There is a plus size rack with several dresses. However, you can try any dress on and have it ordered in your size. I've had no problems scheduling appointments. It's more expensive due to the designers they carry but the prices are still reasonable. I would recommend this as the place to go in Knoxville for Bridal shopping!
As a plus sized bride, I was worried about going to this boutique but I found the girls to be helpful and kind. There is a Read more...
As a plus sized bride, I was worried about going to this boutique but I found the girls to be helpful and kind. There is a plus size rack with several dresses. However, you can try any dress on and have it ordered in your size. I've had no problems scheduling appointments. It's more expensive due to the designers they carry but the prices are still reasonable. I would recommend this as the place to go in Knoxville for Bridal shopping! Read less
Services Used: Dress & Attire
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Anonymous
Wedding:
1+ year ago
4.0/5.0
I loved my dress, my only complaint about the company was I never had the same people helping me throughout. I went to them right when they were in a time of transition from a smaller store to a bigger new one, so I think I "fell through the cracks" when it came to someone being involved from the beginning of my dress choice til the end. They came highly recommended by a co-worker because of their personal connections with her and how they felt that her wedding was their wedding. I even used the same dress consultant of the coworker, but unfortunetly she moved and left the company before my dress came in, so I think this added to me not having a personal connection with anyone at the shop. I felt like just another customer, no one special. In the end it was a great value and I loved my dress, but I think the seamstress is the only one I connected with in the end.
I loved my dress, my only complaint about the company was I never had the same people helping me throughout. I went to Read more...
I loved my dress, my only complaint about the company was I never had the same people helping me throughout. I went to them right when they were in a time of transition from a smaller store to a bigger new one, so I think I "fell through the cracks" when it came to someone being involved from the beginning of my dress choice til the end. They came highly recommended by a co-worker because of their personal connections with her and how they felt that her wedding was their wedding. I even used the same dress consultant of the coworker, but unfortunetly she moved and left the company before my dress came in, so I think this added to me not having a personal connection with anyone at the shop. I felt like just another customer, no one special. In the end it was a great value and I loved my dress, but I think the seamstress is the only one I connected with in the end. Read less
Services Used: Dress & Attire
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Anonymous
Wedding:
2+ years ago
3.4/5.0
The quality of the service when I initially went in was great. Everyone was very helpful and knowledgeable and we quickly found a dress for my wedding day! The problem came on my wedding day. Somehow the seamstress did not bustle my dress, which was not fun since everyone was stepping on my dress all night! When I alerted the dress shop about this they asked me to bring my dress in and gave me half of my "seamstress" fee back. JUST MAKE SURE YOUR DRESS IS BUSTLED BEFORE YOU RING YOUR DRESS HOME!!!
The quality of the service when I initially went in was great. Everyone was very helpful and knowledgeable and we quickly Read more...
The quality of the service when I initially went in was great. Everyone was very helpful and knowledgeable and we quickly found a dress for my wedding day! The problem came on my wedding day. Somehow the seamstress did not bustle my dress, which was not fun since everyone was stepping on my dress all night! When I alerted the dress shop about this they asked me to bring my dress in and gave me half of my "seamstress" fee back. JUST MAKE SURE YOUR DRESS IS BUSTLED BEFORE YOU RING YOUR DRESS HOME!!! Read less
Services Used: Dress & Attire
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Anonymous
Wedding:
Recently Married
2.9/5.0
Just very unhappy with this place. it took 7 months to get a dress ready which is crazy I think!!!!
Just very unhappy with this place. it took 7 months to get a dress ready which is crazy I think!!!!
Just very unhappy with this place. it took 7 months to get a dress ready which is crazy I think!!!! Read less
Services Used: Dress & Attire
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Anonymous
Wedding:
1+ year ago
2.8/5.0
I ordered my dress in January for my August wedding. When I got my first fitting at the end of June, my dress was too small. I knew I had lost weight and that something was wrong with my dress, but they insisted there was nothing tlhey could do and even had the audacity to ask if I was on my period! I went back in a few days later and demanded to be re-measured. Sure enough, I was 1.5 inches smaller than my original measurements. They finally measured the dress, discovering that it was made two sizes too small. They sent it back to the seamstress and it returned in time for my wedding...about a week and a half before. Thankfully, it fit fine and looked beautiful, but it was not worth the headache. I know that mistakes are sometimes made, but their response was awful. They assumed it was my fault and were terrible about being responsive while I waited to see if my dress would make it back. Definitely not what I expected after spending over $2,000 on the dress...
I ordered my dress in January for my August wedding. When I got my first fitting at the end of June, my dress was too Read more...
I ordered my dress in January for my August wedding. When I got my first fitting at the end of June, my dress was too small. I knew I had lost weight and that something was wrong with my dress, but they insisted there was nothing tlhey could do and even had the audacity to ask if I was on my period! I went back in a few days later and demanded to be re-measured. Sure enough, I was 1.5 inches smaller than my original measurements. They finally measured the dress, discovering that it was made two sizes too small. They sent it back to the seamstress and it returned in time for my wedding...about a week and a half before. Thankfully, it fit fine and looked beautiful, but it was not worth the headache. I know that mistakes are sometimes made, but their response was awful. They assumed it was my fault and were terrible about being responsive while I waited to see if my dress would make it back. Definitely not what I expected after spending over $2,000 on the dress... Read less
Services Used: Dress & Attire
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Abbey
Wedding:
5/18/2014
0.9/5.0
I believe customer service is key, however they didn't display any valuable customer service. I purchased my bridesmaid dresses from here that had a set date to be ordered and two months later they notified me that the dresses hadn't been ordered because one of my bridesmaids did not pay. Hello, first of all, good thing I ordered early! Second, you should have called me the day after!!!!!!! Thank God the dresses were in on time. So I decided to take my dress to get it altered there since I had bought it out of town. Not thinking it would be a problem since I bought my bridesmaid dresses there, it was. They charged an arm and a leg to alter the chest area and my capped sleeves. Then I asked for an alterations lady that could do Saturday work and I come in for fittings on Saturday and they said they didn't have one and come to find out later, they did. Then, they told me it would take 2 weeks to alter it....another lie. It was over a month and I picked it up the day before the bridal shoot and guess what....it didn't fit. It literally looked and felt as if it hadn't even been altered. So she had to fix it that day. It went home with me without me trying it on because silly me, I assumed it would fit. Well you know what assuming does....It was entirely too big. Called back and they said sorry, you've already signed off on the alterations. The seamstress was an IDIOT!!!! Needless to say, my supposed to be perfect wedding dress, did not fit me at all on my wedding day. We literally had to stuff my dress for it to even come close to fitting. Thank you White Lace and Promises for royally screwing up my wedding dress.
I believe customer service is key, however they didn't display any valuable customer service. I purchased my bridesmaid Read more...
I believe customer service is key, however they didn't display any valuable customer service. I purchased my bridesmaid dresses from here that had a set date to be ordered and two months later they notified me that the dresses hadn't been ordered because one of my bridesmaids did not pay. Hello, first of all, good thing I ordered early! Second, you should have called me the day after!!!!!!! Thank God the dresses were in on time. So I decided to take my dress to get it altered there since I had bought it out of town. Not thinking it would be a problem since I bought my bridesmaid dresses there, it was. They charged an arm and a leg to alter the chest area and my capped sleeves. Then I asked for an alterations lady that could do Saturday work and I come in for fittings on Saturday and they said they didn't have one and come to find out later, they did. Then, they told me it would take 2 weeks to alter it....another lie. It was over a month and I picked it up the day before the bridal shoot and guess what....it didn't fit. It literally looked and felt as if it hadn't even been altered. So she had to fix it that day. It went home with me without me trying it on because silly me, I assumed it would fit. Well you know what assuming does....It was entirely too big. Called back and they said sorry, you've already signed off on the alterations. The seamstress was an IDIOT!!!! Needless to say, my supposed to be perfect wedding dress, did not fit me at all on my wedding day. We literally had to stuff my dress for it to even come close to fitting. Thank you White Lace and Promises for royally screwing up my wedding dress. Read less
Services Used: Dress & Attire
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Deborah
Wedding:
6/7/2009
0.4/5.0
Unprofessional meausring, insisted on sizes known to be too large. (2x). With personal weight loss which was planned, the dresses were so large they could not even be altered to look like anything but a potatoe sack. Two weeks before wedding desperation dresses were purchased at Ross for mother of Bride and Maid of honor. Bridesmaids dress came in one week before wedding to late to alter and use, if it could be fixed. I would *never* reccomend these people.
Unprofessional meausring, insisted on sizes known to be too large. (2x). With personal weight loss which was planned, the Read more...
Unprofessional meausring, insisted on sizes known to be too large. (2x). With personal weight loss which was planned, the dresses were so large they could not even be altered to look like anything but a potatoe sack. Two weeks before wedding desperation dresses were purchased at Ross for mother of Bride and Maid of honor. Bridesmaids dress came in one week before wedding to late to alter and use, if it could be fixed. I would *never* reccomend these people. Read less
Services Used: Dress & Attire
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RusticWedding2012
Wedding:
9/29/2011
0.0/5.0
Terrible service! I have ordered two bridesmaids dresses from WL&P and both times were a disaster! The first dress was 3 sizes too large. The second dress I measured myself and the dress took 4 weeks longer to come in than we were told so we did not get the dress until a week and a half before the wedding! When the dress finally came in, we had to wait until a manager was in the store to pick it up because the employees told us they were "not allowed to open the shipping boxes". What does that even mean?! I am shopping for my own wedding dress now and I WILL NOT be shopping at White Lace and Promises.
Terrible service! I have ordered two bridesmaids dresses from WL&P and both times were a disaster! The first dress was 3 Read more...
Terrible service! I have ordered two bridesmaids dresses from WL&P and both times were a disaster! The first dress was 3 sizes too large. The second dress I measured myself and the dress took 4 weeks longer to come in than we were told so we did not get the dress until a week and a half before the wedding! When the dress finally came in, we had to wait until a manager was in the store to pick it up because the employees told us they were "not allowed to open the shipping boxes". What does that even mean?! I am shopping for my own wedding dress now and I WILL NOT be shopping at White Lace and Promises. Read less
Services Used: Dress & Attire

DEALS

Clearance Sale....We are moving again!!
Print Deal
Redeem In-Store   $400 Value
We are moving to a bigger and better store! So this month we are having a huge clearance sale! Chose from Sample gowns marked $200-$800!! Also, check out the veil and headpiece clearance! Call the store to schedule your appointment!
Deal #WWb63a45119e3db42e
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8025 Kingston Pike, Ste #4, Knoxville, TN 37919 See On Map
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