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White Satin Bridal

Plainfield , IL
CONTACT US
CONTACT US

LOCATION

24047 W Lockport St suite 101
Plainfield, IL 60544 US (map)

PHONE

815-609-0031

WEBSITE

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Dress & Attire

INFO FOR DRESS & ATTIRE

Who do you provide services for?
Bride, Bridesmaids, Flower Girls, Mother of the Bride, Mother of the Groom
What accessories do you provide?
Hair Accessories, Jewelry, Shoes, Undergarments, Veils

REVIEWS

4.7
out of 5.0
4.7/5.0
4.7/5.0
4.7/5.0
4.8/5.0
4.7/5.0
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Jaime
Wedding:
11/15/2014
5.0/5.0
As a "curvy" bride, my biggest fear was walking in to a bridal salon and them not having a single sample that would fit me. I called White Satin Bridal to make an appointment to shop for my wedding gown simply because it was close to me and I wanted to get that initial traumatic experience out of the way. From the moment I walked in the door, I felt like I was hanging out with longtime friends. Robin let me browse the racks and pick what I wanted to try and then grabbed a few of her own suggestions based on the dresses I had picked. The selection and variety was awesome! One thing that I loved about the process was that Robin would clip/clamp/tighten each dress before I left the fitting room so that it looked perfect before I showed my mom and friend. She really listened to my concerns and my wishes for the perfect dress. I left that day 99% sure that I had found THE dress! I didn't pull the trigger that day because I was convinced that it really couldn't be that easy. I went back one week later and ordered the dress. It WAS that easy!

To address the sample size issue that had my tummy in knots, the range of sizes was outstanding! As a size 14/16, I tried on some samples that were of course too small, but I also tried on some samples that were too big or just right. It was that perfect range of sizes that gave me a really solid idea of how different designers would fit.

When the dress arrived and it was time for a fitting, they scheduled me right away and suggested one of their amazing seamstresses who would come in (even before the store opened) to work with me. With a six month engagement, my dress turned out to be the least of worries. The ladies at White Satin were so accommodating and so attentive! My dress was my dream dress and looked gorgeous (and fit perfectly) on my wedding day. I can't thank them enough for the wonderful experience!
As a "curvy" bride, my biggest fear was walking in to a bridal salon and them not having a single sample that would fit Read more...
As a "curvy" bride, my biggest fear was walking in to a bridal salon and them not having a single sample that would fit me. I called White Satin Bridal to make an appointment to shop for my wedding gown simply because it was close to me and I wanted to get that initial traumatic experience out of the way. From the moment I walked in the door, I felt like I was hanging out with longtime friends. Robin let me browse the racks and pick what I wanted to try and then grabbed a few of her own suggestions based on the dresses I had picked. The selection and variety was awesome! One thing that I loved about the process was that Robin would clip/clamp/tighten each dress before I left the fitting room so that it looked perfect before I showed my mom and friend. She really listened to my concerns and my wishes for the perfect dress. I left that day 99% sure that I had found THE dress! I didn't pull the trigger that day because I was convinced that it really couldn't be that easy. I went back one week later and ordered the dress. It WAS that easy!

To address the sample size issue that had my tummy in knots, the range of sizes was outstanding! As a size 14/16, I tried on some samples that were of course too small, but I also tried on some samples that were too big or just right. It was that perfect range of sizes that gave me a really solid idea of how different designers would fit.

When the dress arrived and it was time for a fitting, they scheduled me right away and suggested one of their amazing seamstresses who would come in (even before the store opened) to work with me. With a six month engagement, my dress turned out to be the least of worries. The ladies at White Satin were so accommodating and so attentive! My dress was my dream dress and looked gorgeous (and fit perfectly) on my wedding day. I can't thank them enough for the wonderful experience! Read less
Services Used: Dress & Attire
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Laura
Wedding:
11/8/2014
3.8/5.0
I loved my dress and belt and got so many compliments on it. It was within my budget as well which was important to me! I did however have a few issues with the salon. It was extremely overcrowded whenever we came in (even after making an appointment) and i felt like i was being pushed around. We had numerous issues with our bridesmaid dress order as well such as no one contacting me when the dresses came in, the dresses taking much longer to come in then promised, and sizes being pretty off after each girl was measured. At the end of it, everything ended up perfect. I was obessed with my dress and it was the best day.
I loved my dress and belt and got so many compliments on it. It was within my budget as well which was important to me! I Read more...
I loved my dress and belt and got so many compliments on it. It was within my budget as well which was important to me! I did however have a few issues with the salon. It was extremely overcrowded whenever we came in (even after making an appointment) and i felt like i was being pushed around. We had numerous issues with our bridesmaid dress order as well such as no one contacting me when the dresses came in, the dresses taking much longer to come in then promised, and sizes being pretty off after each girl was measured. At the end of it, everything ended up perfect. I was obessed with my dress and it was the best day. Read less
Services Used: Dress & Attire
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Margaret
Wedding:
9/13/2014
5.0/5.0
I can't say enough about this bridal boutique. All the ladies at the salon are caring, pleasant and heartfelt warming. Not only did they have patience with me in trying to find my perfect gown, but they help support me in every moment of stress I endured. The prices are reasonable and their selection of gowns in my opinion are overwhelming. The salon is very warm and clean and friendly. I would highly recommend any bride looking for a salon that cares about you and not the profit and one that is within your budget go to White Satin. It defiantly worth the time. Thank you Robin and Sara( owners) along with the other staff ladies for making my visits and wedding just right!!!
I can't say enough about this bridal boutique. All the ladies at the salon are caring, pleasant and heartfelt warming. Not Read more...
I can't say enough about this bridal boutique. All the ladies at the salon are caring, pleasant and heartfelt warming. Not only did they have patience with me in trying to find my perfect gown, but they help support me in every moment of stress I endured. The prices are reasonable and their selection of gowns in my opinion are overwhelming. The salon is very warm and clean and friendly. I would highly recommend any bride looking for a salon that cares about you and not the profit and one that is within your budget go to White Satin. It defiantly worth the time. Thank you Robin and Sara( owners) along with the other staff ladies for making my visits and wedding just right!!! Read less
Services Used: Dress & Attire
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Megan
Wedding:
9/6/2014
5.0/5.0
Robin and her team at White Satin are nothing short of amazing. Robin took great care in choosing dresses based on my personal style and wedding vision, and every single one was gorgeous. She was patient and insightful, and she helped me find a dress even more perfect than I could have imagined. I got so many compliments at our wedding, and I felt so incredibly beautiful wearing my gown.
Robin and her team at White Satin are nothing short of amazing. Robin took great care in choosing dresses based on my Read more...
Robin and her team at White Satin are nothing short of amazing. Robin took great care in choosing dresses based on my personal style and wedding vision, and every single one was gorgeous. She was patient and insightful, and she helped me find a dress even more perfect than I could have imagined. I got so many compliments at our wedding, and I felt so incredibly beautiful wearing my gown. Read less
Services Used: Dress & Attire
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Anonymous
Wedding:
Recently Married
4.8/5.0
I absolutely loved my dress from White Satin Bridal. My dress received more compliments from guests than anything else about my wedding!! I was able to purchase a dress within my budget ($1,600); however, the alterations did end up costing a bit ($600), although it did fit perfectly. The owner is quite delightful and my visits to her store were always enjoyable. I would definitely recommend purchasing from this bridal store.
I absolutely loved my dress from White Satin Bridal. My dress received more compliments from guests than anything else Read more...
I absolutely loved my dress from White Satin Bridal. My dress received more compliments from guests than anything else about my wedding!! I was able to purchase a dress within my budget ($1,600); however, the alterations did end up costing a bit ($600), although it did fit perfectly. The owner is quite delightful and my visits to her store were always enjoyable. I would definitely recommend purchasing from this bridal store. Read less
Services Used: Dress & Attire
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Italia
Wedding:
6/29/2014
4.8/5.0
I went to white satin bridal on a whim and came out with a beautiful dress for my wedding! I got my bridesmaids dresses from them and rented the tuxes. The only problem we had was with the tuxes and some of the vests but overall we absolutely loved everyone at white satin bridal. Our consultant Sarah made us feel part of the family and can't wait to show off pictures of all their brides.
I went to white satin bridal on a whim and came out with a beautiful dress for my wedding! I got my bridesmaids dresses Read more...
I went to white satin bridal on a whim and came out with a beautiful dress for my wedding! I got my bridesmaids dresses from them and rented the tuxes. The only problem we had was with the tuxes and some of the vests but overall we absolutely loved everyone at white satin bridal. Our consultant Sarah made us feel part of the family and can't wait to show off pictures of all their brides. Read less
Services Used: Dress & Attire
Default vendor profile pic
Kelly
Wedding:
6/14/2014
5.0/5.0
I went to look for my dress and the staff there was fantastic. They never rushed me or made me feel like I was taking too much time. I was slightly overwhelmed with the amount of dresses I tried on and I did make a decision, however 3 days later I started second guessing my decision. I called the salon back and they had me come in retry on my dress and let me try on any others that I wanted. I ended up canceling my first order and ordering a completely different dress. The staff was completely supportive with me and my decision. They always had my best interested at heart. They second time we were there I was put at ease, I had fun MY wedding dress and I was so so happy!! My mom also found her dress her too and they gave her 25% off and 10% off my dress. I would highly recomend coming here.
I went to look for my dress and the staff there was fantastic. They never rushed me or made me feel like I was taking too Read more...
I went to look for my dress and the staff there was fantastic. They never rushed me or made me feel like I was taking too much time. I was slightly overwhelmed with the amount of dresses I tried on and I did make a decision, however 3 days later I started second guessing my decision. I called the salon back and they had me come in retry on my dress and let me try on any others that I wanted. I ended up canceling my first order and ordering a completely different dress. The staff was completely supportive with me and my decision. They always had my best interested at heart. They second time we were there I was put at ease, I had fun MY wedding dress and I was so so happy!! My mom also found her dress her too and they gave her 25% off and 10% off my dress. I would highly recomend coming here. Read less
Services Used: Dress & Attire
Default vendor profile pic
Anonymous
Wedding:
Recently Married
5.0/5.0
This bridal store is the BEST! All the ladies are extremely helpful but are not too forceful. Great selection!
This bridal store is the BEST! All the ladies are extremely helpful but are not too forceful. Great selection!
This bridal store is the BEST! All the ladies are extremely helpful but are not too forceful. Great selection! Read less
Services Used: Dress & Attire
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Jillian
Wedding:
1/31/2014
5.0/5.0
White Satin is the place to go. I had an appointment for a Saturday morning to look for a wedding dress with my Mom. I really had no intention of purchasing a dress that day, just wanted to look for more options. I ended up trying on all different types of dresses I would of taken one look at and said no, but thank goodness I did! Robin was the consultant I worked with that day, and she helped me to find the perfect dress that fit my personality. I couldn't have asked for anything more! Since I have let tons of people know about WSB and will continue to highly recommend them to everyone! And let me tell you, the look on my husbands face when he saw me for the first time was priceless! Thanks again to Robin and all the staff at WSB!
White Satin is the place to go. I had an appointment for a Saturday morning to look for a wedding dress with my Mom. I Read more...
White Satin is the place to go. I had an appointment for a Saturday morning to look for a wedding dress with my Mom. I really had no intention of purchasing a dress that day, just wanted to look for more options. I ended up trying on all different types of dresses I would of taken one look at and said no, but thank goodness I did! Robin was the consultant I worked with that day, and she helped me to find the perfect dress that fit my personality. I couldn't have asked for anything more! Since I have let tons of people know about WSB and will continue to highly recommend them to everyone! And let me tell you, the look on my husbands face when he saw me for the first time was priceless! Thanks again to Robin and all the staff at WSB! Read less
Services Used: Dress & Attire
Default vendor profile pic
Elizabeth
Wedding:
8/10/2013
1.0/5.0
I flew in from out of town to visit my aunt and we went to several bridal shops in the area. I found a dress I liked and the salesperson told me that she could order it in white or ivory so that it could be used as a wedding dress. 'Perfect,' I thought.

A few months later, my aunt goes to pick up the dress and calls me, concerned - "Did you order this color?" and texted me a photo of the dress. Unfortunately she didn't catch me and so accepted the dress from them against her better judgment. They told her that they had sent me a swatch of fabric ahead of time (untrue) and that I had signed off on the color of the dress (also untrue).

Well, long story short -- my wedding dress was YELLOW. I ordered an ivory dress but the dress came in and it was a buttercream yellow.

What's worse, the shop has absolutely refused to accept responsibility for this. They will not refund my money, even though I ordered and paid for an ivory dress and I ended up with a yellow one. They continue to insist that I ordered a yellow dress when of course I did not. They do not answer their emails in a timely fashion and they are very unorganized (one example: they emailed me that my dress hadn't come in yet when actually my aunt had already picked it up -- they hadn't actually CHECKED to see if the dress had come in).

While I was trying to work all this out with White Satin, I went online and ordered a dress custom made in China (http://www.joyinthebox.c…) and it came very quickly, was less expensive than the one I bought at the store, it was made to my measurements, and glory be, it was the RIGHT COLOR. If you are a bride, even if you don't order your dress online, you can still do a lot better than White Satin Bridal.
I flew in from out of town to visit my aunt and we went to several bridal shops in the area. I found a dress I liked and Read more...
I flew in from out of town to visit my aunt and we went to several bridal shops in the area. I found a dress I liked and the salesperson told me that she could order it in white or ivory so that it could be used as a wedding dress. 'Perfect,' I thought.

A few months later, my aunt goes to pick up the dress and calls me, concerned - "Did you order this color?" and texted me a photo of the dress. Unfortunately she didn't catch me and so accepted the dress from them against her better judgment. They told her that they had sent me a swatch of fabric ahead of time (untrue) and that I had signed off on the color of the dress (also untrue).

Well, long story short -- my wedding dress was YELLOW. I ordered an ivory dress but the dress came in and it was a buttercream yellow.

What's worse, the shop has absolutely refused to accept responsibility for this. They will not refund my money, even though I ordered and paid for an ivory dress and I ended up with a yellow one. They continue to insist that I ordered a yellow dress when of course I did not. They do not answer their emails in a timely fashion and they are very unorganized (one example: they emailed me that my dress hadn't come in yet when actually my aunt had already picked it up -- they hadn't actually CHECKED to see if the dress had come in).

While I was trying to work all this out with White Satin, I went online and ordered a dress custom made in China (http://www.joyinthebox.c…) and it came very quickly, was less expensive than the one I bought at the store, it was made to my measurements, and glory be, it was the RIGHT COLOR. If you are a bride, even if you don't order your dress online, you can still do a lot better than White Satin Bridal. Read less
Services Used: Dress & Attire

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24047 W Lockport St suite 101, Plainfield, IL 60544 See On Map
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