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Whiteflash.com

Sugar Land , TX

LOCATION

2150 Town Square Place, Suite 330
Sugar Land, TX US 77479 (map)
Please let this vendor know that you found them on the WeddingWire Network.

ABOUT US

WhiteFlash.com is the first company in the U.S. to offer an exclusive brand of Hearts & Arrows diamond and bring the sheer beauty of super ideal cut diamonds to the Internet. Debi... Read more
WhiteFlash.com is the first company in the U.S. to offer an exclusive brand of Hearts & Arrows diamond and bring the sheer beauty of super ideal cut diamonds to the Internet. Debi Wexler, a computer entrepreneur founded WhiteFlash.com in 1999 bringing an expansive selection of loose diamonds to the Internet, including an exclusive brand of H&A diamonds. Whiteflash ACA is unmatched in its brilliance, fire and sparkle and remains the only Hearts & Arrows diamond sold online with advertised standards and a "true patterning" guarantee. WhiteFlash.com also offers original, handcrafted platinum and gold settings, diamond engagement rings and wedding bands and custom designed jewelry.

For more designs as well as engagement rings that make even celebs weak in the knees log on to www.whiteflash.com or call 877.612.6770. Read less
Jewelry

PHOTOS

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130x130_sq_1359576717496-sleeklinepavewitha6prongheadbywhiteflash3353g2
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130x130_sq_1359576734497-5stonetrellisdiamondrighthandringinplatinumbywhiteflash34217g2
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130x130_sq_1359576738328-heartsandarrowsdiamondimages
130x130_sq_1359576739655-whiteflashheartsandarrowsdiamonds

INFO FOR JEWELRY

What kind of jewelry do you offer?
Antique Accessories, Antique Engagement Rings, Antique Wedding Bands, Custom Accessories, Custom Engagement Rings, Custom Wedding Bands, Designer Accessories, Designer Engagement Rings, Designer Wedding Bands
Do you offer custom design other than selecting the stone and setting separately?
WhiteFlash's Custom Design Studio creating original designs in all ranges of jewelry using only fine diamonds and metals.
Do you offer ring sizing in-house? If yes, how long will an average custom order take, from initial contact to delivery?
Yes, WhiteFlash.com offers a one time free ring sizing for all clients.
Do you offer stone upgrades if the client purchases their original stone with you?
At any point after you have purchased your diamond from Whiteflash.com, you may contact us to trade your diamond up for one of greater value.
Do you offer a payment plan?
Payment: Whiteflash will accept the following methods of payment for diamond and jewelry purchases:: VISA MASTERCARD AMERICAN EXPRESS DISCOVER CARD Bank Wire Transfers Cashiers Checks

REVIEWS

4.8
out of 5.0
4.8/5.0
4.8/5.0
4.9/5.0
4.6/5.0
4.9/5.0
Sort by
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Sarah
Wedding:
5/30/2015
5.0/5.0
Whiteflash has the most beautiful diamonds, the most sparkly I have seen, which are also conflict free. They offer expert craftsmanship in creating your settings. I would recommend them to anyone for great value in the highest quality jewelry. I absolutely love my engagement ring! Thank you Whiteflash!
Whiteflash has the most beautiful diamonds, the most sparkly I have seen, which are also conflict free. They offer expert Read more...
Whiteflash has the most beautiful diamonds, the most sparkly I have seen, which are also conflict free. They offer expert craftsmanship in creating your settings. I would recommend them to anyone for great value in the highest quality jewelry. I absolutely love my engagement ring! Thank you Whiteflash! Read less
Services Used: Jewelry
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Anonymous
Wedding:
Recently Married
5.0/5.0
This place is absolutely amazing! My ring is gorgeous! And they did such a great job!
This place is absolutely amazing! My ring is gorgeous! And they did such a great job!
This place is absolutely amazing! My ring is gorgeous! And they did such a great job! Read less
Services Used: Jewelry
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Lymaris
Wedding:
2/1/2014
5.0/5.0
Excellent service. Very accessible. Beautiful rings of a great quality.
Excellent service. Very accessible. Beautiful rings of a great quality.
Excellent service. Very accessible. Beautiful rings of a great quality. Read less
Services Used: Jewelry
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Katherine
Wedding:
10/12/2013
5.0/5.0
My now husband bought my engagement ring from WhiteFlash. He spent so much time reviewing sites, going to jewelers, and finally found the ring he knew I would love from WhiteFlash. He raved about their customer service and I absolutely loved the quality of the diamond in my ring!

Because he had purchased my engagement ring from them, I decided to reach out about my wedding band. I was torn between two styles I saw on their web site, the shared prong and the uprong! I emailed the woman who initially worked with my husband, and she responded immediately! She was so incredibly helpful, she even took pictures of the two style rings (next to a nearly identical engagement ring) so that I could see what they looked like and make a more informed decision. Since I live in MA, I wasn't able to go to their actual store in TX and was ordering entirely based on their web site.

I finally settled on the shared prong (and love it, by the way). They wrote up an invoice for me and started working on my ring! Unfortunately, my first ring didn't pass quality control (awesome that they have quality control) and they had to start over, but this delayed my delivery date. They felt so bad about it that they over-nighted my ring once it was finished to make sure that it would arrive on time for my wedding.
When I got the ring in the mail, I was ecstatic! It's beautiful and I could not be more happier with the quality and sparkle factor.

I would highly recommend buying through WhiteFlash. They have amazing customer service and, although I was making such a large and important order online, I never once felt like I or my information was being compromised or uncomfortable working with them.
My now husband bought my engagement ring from WhiteFlash. He spent so much time reviewing sites, going to jewelers, and Read more...
My now husband bought my engagement ring from WhiteFlash. He spent so much time reviewing sites, going to jewelers, and finally found the ring he knew I would love from WhiteFlash. He raved about their customer service and I absolutely loved the quality of the diamond in my ring!

Because he had purchased my engagement ring from them, I decided to reach out about my wedding band. I was torn between two styles I saw on their web site, the shared prong and the uprong! I emailed the woman who initially worked with my husband, and she responded immediately! She was so incredibly helpful, she even took pictures of the two style rings (next to a nearly identical engagement ring) so that I could see what they looked like and make a more informed decision. Since I live in MA, I wasn't able to go to their actual store in TX and was ordering entirely based on their web site.

I finally settled on the shared prong (and love it, by the way). They wrote up an invoice for me and started working on my ring! Unfortunately, my first ring didn't pass quality control (awesome that they have quality control) and they had to start over, but this delayed my delivery date. They felt so bad about it that they over-nighted my ring once it was finished to make sure that it would arrive on time for my wedding.
When I got the ring in the mail, I was ecstatic! It's beautiful and I could not be more happier with the quality and sparkle factor.

I would highly recommend buying through WhiteFlash. They have amazing customer service and, although I was making such a large and important order online, I never once felt like I or my information was being compromised or uncomfortable working with them. Read less
Services Used: Jewelry
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Anonymous
Wedding:
1+ year ago
5.0/5.0
Amazing custom work and I have a one of a kind piece. They re sized for free as well.
Amazing custom work and I have a one of a kind piece. They re sized for free as well.
Amazing custom work and I have a one of a kind piece. They re sized for free as well. Read less
Services Used: Jewelry
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Karen
Wedding:
5/19/2013
5.0/5.0
They provided great service and the diamond ring was gorgeous! I get compliments everyday. Thank you so much!
They provided great service and the diamond ring was gorgeous! I get compliments everyday. Thank you so much!
They provided great service and the diamond ring was gorgeous! I get compliments everyday. Thank you so much! Read less
Services Used: Jewelry
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Tiffany
Wedding:
5/18/2013
5.0/5.0
My fiance purchased my engagement ring from Whiteflash after I found my dream ring on their website. I saw the exact ring that I wanted on Whiteflash's custom gallery - an emerald cut diamond, with split claw prongs set in Platinum, with a plain tapered band. My fiance spoke with Sheera via their online live chat, which he said was a great tool! She helped him select an amazing diamond and talked him through the semi-custom design process. Between placing the order and picking it up at the UPS store, I believe the time was less than two weeks, which is unheard of for a semi-custom piece! The presentation of the ring and the infromation provided with it were amazing as well! We have nothing but wonderful things to say about Whiteflash and I have recommended them to friends and family. I plan to buy our weddings bands from them as well
My fiance purchased my engagement ring from Whiteflash after I found my dream ring on their website. I saw the exact ring Read more...
My fiance purchased my engagement ring from Whiteflash after I found my dream ring on their website. I saw the exact ring that I wanted on Whiteflash's custom gallery - an emerald cut diamond, with split claw prongs set in Platinum, with a plain tapered band. My fiance spoke with Sheera via their online live chat, which he said was a great tool! She helped him select an amazing diamond and talked him through the semi-custom design process. Between placing the order and picking it up at the UPS store, I believe the time was less than two weeks, which is unheard of for a semi-custom piece! The presentation of the ring and the infromation provided with it were amazing as well! We have nothing but wonderful things to say about Whiteflash and I have recommended them to friends and family. I plan to buy our weddings bands from them as well Read less
Services Used: Jewelry
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jennifer
Wedding:
11/30/2012
5.0/5.0
My Husband bought my engagement ring and wedding band from whiteflash and boy am I glad he did! The rings are gorgeous and they were very professional and took the time to explain all the answers my Husband needed while looking for the perfect ring. They sent detailed pictures of both rings for us to keep and wow that was amazing. If you want the best quality go with Whiteflash!
My Husband bought my engagement ring and wedding band from whiteflash and boy am I glad he did! The rings are gorgeous and Read more...
My Husband bought my engagement ring and wedding band from whiteflash and boy am I glad he did! The rings are gorgeous and they were very professional and took the time to explain all the answers my Husband needed while looking for the perfect ring. They sent detailed pictures of both rings for us to keep and wow that was amazing. If you want the best quality go with Whiteflash! Read less
Services Used: Jewelry
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Derek
Wedding:
10/25/2012
5.0/5.0
This is a somewhat belated review from when I originally made the purchase in January 2012, but I figure it fits here with the rest of them!


So making any large purchase on the Internet is a very daunting process, as with anything you can't physically look at and touch for yourself, but for something as important as a diamond for an engagement ring... then you need some trustworthy eyes on it for you!

Enter Traci.....

Professional, pleasant, personable, patient, knowledgable, chatty, fun. All of those things and more! Made my Whiteflash buying experience a pleasure from start to finish.

Traci, helped me out with prices where possible...the rest of the guys kept me WELL updated with dispatch and shipping, the shipping was SUPER fast.

The diamond is rarely (if ever) NOT commented on and complimented by people, even perfect strangers refer to is extreme sparkle!

When I am in Houston next, I am taking this lady for a well deserved cocktail!

Thanks!
This is a somewhat belated review from when I originally made the purchase in January 2012, but I figure it fits here with Read more...
This is a somewhat belated review from when I originally made the purchase in January 2012, but I figure it fits here with the rest of them!


So making any large purchase on the Internet is a very daunting process, as with anything you can't physically look at and touch for yourself, but for something as important as a diamond for an engagement ring... then you need some trustworthy eyes on it for you!

Enter Traci.....

Professional, pleasant, personable, patient, knowledgable, chatty, fun. All of those things and more! Made my Whiteflash buying experience a pleasure from start to finish.

Traci, helped me out with prices where possible...the rest of the guys kept me WELL updated with dispatch and shipping, the shipping was SUPER fast.

The diamond is rarely (if ever) NOT commented on and complimented by people, even perfect strangers refer to is extreme sparkle!

When I am in Houston next, I am taking this lady for a well deserved cocktail!

Thanks! Read less
Services Used: Jewelry
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Anonymous
Wedding:
1+ year ago
5.0/5.0
Got the engagement and wedding ring here. Very high quality diamonds. Great for Canadians to save money. The diamonds are much more expensive here.
Got the engagement and wedding ring here. Very high quality diamonds. Great for Canadians to save money. The diamonds are Read more...
Got the engagement and wedding ring here. Very high quality diamonds. Great for Canadians to save money. The diamonds are much more expensive here. Read less
Services Used: Jewelry
Bg15
Paul
Wedding:
6/16/2012
5.0/5.0
I was a little bit skeptical about ordering a ring online, but whiteflash was beyond professional. She loved her ring and gets compliments from strangers all the time. The value was amazing and would have cost me at last 40% more going to a retail vendor. Victoria was easy to work with and I have already recommended to other friends who are planning to get engaged.
I was a little bit skeptical about ordering a ring online, but whiteflash was beyond professional. She loved her ring and Read more...
I was a little bit skeptical about ordering a ring online, but whiteflash was beyond professional. She loved her ring and gets compliments from strangers all the time. The value was amazing and would have cost me at last 40% more going to a retail vendor. Victoria was easy to work with and I have already recommended to other friends who are planning to get engaged. Read less
Services Used: Jewelry
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Joyce
Wedding:
10/15/2011
5.0/5.0
Great custom work. Nice not to have to deal with salesmen. They are super professional and friendly.
Great custom work. Nice not to have to deal with salesmen. They are super professional and friendly.
Great custom work. Nice not to have to deal with salesmen. They are super professional and friendly. Read less
Services Used: Jewelry
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areif
Wedding:
10/15/2011
4.8/5.0
Whiteflash was great to work with. They provided both us with my wife's engagement ring and wedding band. As I guy I was totally clueless when it came to what to look for in choosing the perfect ring. I did lots of research on Pricescope and read so many positive things about them. As soon as I received the engagement ring, I had it checked out by a local independent gemologist, again found on Pricescope. He was familiar with the company but even he was impressed at the diamonds. Since his word was that I did alright, I didn't hesitate to go back to Whiteflash for the matching wedding band.
Whiteflash was great to work with. They provided both us with my wife's engagement ring and wedding band. As I guy I was Read more...
Whiteflash was great to work with. They provided both us with my wife's engagement ring and wedding band. As I guy I was totally clueless when it came to what to look for in choosing the perfect ring. I did lots of research on Pricescope and read so many positive things about them. As soon as I received the engagement ring, I had it checked out by a local independent gemologist, again found on Pricescope. He was familiar with the company but even he was impressed at the diamonds. Since his word was that I did alright, I didn't hesitate to go back to Whiteflash for the matching wedding band. Read less
Services Used: Jewelry
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Julie
Wedding:
10/8/2011
4.6/5.0
Vendor did an excellent job customizing both my engagement ring and wedding band to my husband's desires.
Vendor did an excellent job customizing both my engagement ring and wedding band to my husband's desires.
Vendor did an excellent job customizing both my engagement ring and wedding band to my husband's desires. Read less
Services Used: Jewelry
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PigsFly
Wedding:
8/17/2011
5.0/5.0
I got my wedding ring from Whiteflash. It is beautifully done, with gorgeous diamonds and very fine metalwork.

They were also great at responding to my emails and I got my ring very quickly.
I got my wedding ring from Whiteflash. It is beautifully done, with gorgeous diamonds and very fine metalwork.

Read more...
I got my wedding ring from Whiteflash. It is beautifully done, with gorgeous diamonds and very fine metalwork.

They were also great at responding to my emails and I got my ring very quickly. Read less
Services Used: Jewelry
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611wedding
Wedding:
6/11/2011
4.8/5.0
I got my enagement and wedding rings from WF. Both times, they were very quick with the turnaround, and the consultants that we spoke with were professional and helpful. They accommodated all of our requests (getting additional pictures, etc.). WF has a good return/buyback policy, with reasonable prices. I liked that I was able to fully customize my ring by choosing the side stones. Their rings are true to size. Their ideal cut stones are visually exceptional!
I got my enagement and wedding rings from WF. Both times, they were very quick with the turnaround, and the consultants Read more...
I got my enagement and wedding rings from WF. Both times, they were very quick with the turnaround, and the consultants that we spoke with were professional and helpful. They accommodated all of our requests (getting additional pictures, etc.). WF has a good return/buyback policy, with reasonable prices. I liked that I was able to fully customize my ring by choosing the side stones. Their rings are true to size. Their ideal cut stones are visually exceptional! Read less
Services Used: Jewelry
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Joe
Wedding:
5/22/2010
4.8/5.0
The only complaint I have here is that, being an online retailer, there are obviously limits to things they can do - like free cleanings, etc. But you make up for it in the price BIG TIME. They are so much cheaper than a store place... and, if you're not sure about the diamond, they'll ship it to a jeweler for you to look at. Plus, the representative was great with responding to my questions I had about the diamond. If you're considering online, you MUST do this before Blue Nile. Ironically, Blue Nile doesnt really wherehouse too many diamonds - so they have access to most of Blue Niles diamonds, too.
The only complaint I have here is that, being an online retailer, there are obviously limits to things they can do - like Read more...
The only complaint I have here is that, being an online retailer, there are obviously limits to things they can do - like free cleanings, etc. But you make up for it in the price BIG TIME. They are so much cheaper than a store place... and, if you're not sure about the diamond, they'll ship it to a jeweler for you to look at. Plus, the representative was great with responding to my questions I had about the diamond. If you're considering online, you MUST do this before Blue Nile. Ironically, Blue Nile doesnt really wherehouse too many diamonds - so they have access to most of Blue Niles diamonds, too. Read less
Services Used: Jewelry
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CinCin090
Wedding:
4/24/2010
5.0/5.0
I've heard a lot of good things about Whiteflash.com on different forums. Although I didn't get my engagement ring through them, I thought I'd get our wedding bands through them and they were super good. They responded fast and were well priced. And you know you're getting the best diamonds cause they only use ACA-diamonds. Also, they were willing to work on my engagement ring even though I didn't get it through them. I would recommend them to anyone!
I've heard a lot of good things about Whiteflash.com on different forums. Although I didn't get my engagement ring through Read more...
I've heard a lot of good things about Whiteflash.com on different forums. Although I didn't get my engagement ring through them, I thought I'd get our wedding bands through them and they were super good. They responded fast and were well priced. And you know you're getting the best diamonds cause they only use ACA-diamonds. Also, they were willing to work on my engagement ring even though I didn't get it through them. I would recommend them to anyone! Read less
Services Used: Jewelry
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Andrew
Wedding:
4/17/2010
5.0/5.0
I''m sorry for the long delay in responding, but the engagement ring is perfect! Kim, my fiancee, loves it! The pictures that were sent to me prior to receiving the ring only hinted at the beauty that could be fully grasped in-person. I can''t really claim to fully appreciate a diamond (I''m more of a colored gemstone fan ), but after looking at the diamond and setting you and your team put together for us, I''m definitely a diamond fan now! The workmanship on the diamond and setting as an entire package was wonderful. For insurance purposes, I had the diamond appraised by an independent appraiser and he continues to be impressed by the work of Whiteflash.com. Everything from the mounting, diamond and setting quality, and craftsmanship - he complimented highly and congratulated me on an excellent purchase. The ring appraised at several thousand dollars more than when purchased - what an excellent value from Whiteflash.com. Attached is a photo of the fateful night. :-) She continues to receive compliments about the ring! Thank you, everyone, at Whiteflash!
I''m sorry for the long delay in responding, but the engagement ring is perfect! Kim, my fiancee, loves it! The pictures Read more...
I''m sorry for the long delay in responding, but the engagement ring is perfect! Kim, my fiancee, loves it! The pictures that were sent to me prior to receiving the ring only hinted at the beauty that could be fully grasped in-person. I can''t really claim to fully appreciate a diamond (I''m more of a colored gemstone fan ), but after looking at the diamond and setting you and your team put together for us, I''m definitely a diamond fan now! The workmanship on the diamond and setting as an entire package was wonderful. For insurance purposes, I had the diamond appraised by an independent appraiser and he continues to be impressed by the work of Whiteflash.com. Everything from the mounting, diamond and setting quality, and craftsmanship - he complimented highly and congratulated me on an excellent purchase. The ring appraised at several thousand dollars more than when purchased - what an excellent value from Whiteflash.com. Attached is a photo of the fateful night. :-) She continues to receive compliments about the ring! Thank you, everyone, at Whiteflash! Read less
Services Used: Jewelry
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Sarah
Wedding:
10/16/2009
5.0/5.0
WhiteFlash helped my husband design a BEAUTIFUL engagement ring - all online and over the phone!
WhiteFlash helped my husband design a BEAUTIFUL engagement ring - all online and over the phone!
WhiteFlash helped my husband design a BEAUTIFUL engagement ring - all online and over the phone! Read less
Services Used: Jewelry
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TigerBeats
Wedding:
3/28/2009
5.0/5.0
We got the engagement ring there and the staff are all great.
We got the engagement ring there and the staff are all great.
We got the engagement ring there and the staff are all great. Read less
Services Used: Jewelry
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mrssoup
Wedding:
3/21/2009
4.9/5.0
Whiteflash.com. my husband told me he was saving for an engagement ring and instead of trusting him to pick it out, I helped him. I knew he had looked at the more traditional stores, but he was on a budget and couldn't find what he liked. We did some research online and found Whiteflash. I told my fiance what shapes of diamond (oval and pear) I liked and he picked out the metal (platinum). He looked at a couple of diamonds and within a week, they had a design and within two weeks they delivered it to my parents' home in KS (he did that to avoid the Texas tax). He actually ended up being under his budget! I wish we could've bought our bands through whiteflash, but their prices have skyrocketed since he bought my engagement ring. we both plan to upgrade to diamond & platinum bands in a five or ten years, so hopefully they'll still be around.
Whiteflash.com. my husband told me he was saving for an engagement ring and instead of trusting him to pick it out, I Read more...
Whiteflash.com. my husband told me he was saving for an engagement ring and instead of trusting him to pick it out, I helped him. I knew he had looked at the more traditional stores, but he was on a budget and couldn't find what he liked. We did some research online and found Whiteflash. I told my fiance what shapes of diamond (oval and pear) I liked and he picked out the metal (platinum). He looked at a couple of diamonds and within a week, they had a design and within two weeks they delivered it to my parents' home in KS (he did that to avoid the Texas tax). He actually ended up being under his budget! I wish we could've bought our bands through whiteflash, but their prices have skyrocketed since he bought my engagement ring. we both plan to upgrade to diamond & platinum bands in a five or ten years, so hopefully they'll still be around. Read less
Services Used: Jewelry
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KellyVi
Wedding:
3/14/2009
5.0/5.0
We used Whiteflash for all our wedding jewelry after a friend of my husband's recommended them. We got our rings quickly and they are absolutely stunning. We also were able to custom order a wedding band to my specifications (we had it made in 18k gold) and it turned out amazing. This was all at a fraction of the cost of what it would have cost at a traditional jeweler (we actually found the wedding band I got for 3 times as much elsewhere). Their customer service was also amazing, calling and emailing everything promptly.
We used Whiteflash for all our wedding jewelry after a friend of my husband's recommended them. We got our rings quickly Read more...
We used Whiteflash for all our wedding jewelry after a friend of my husband's recommended them. We got our rings quickly and they are absolutely stunning. We also were able to custom order a wedding band to my specifications (we had it made in 18k gold) and it turned out amazing. This was all at a fraction of the cost of what it would have cost at a traditional jeweler (we actually found the wedding band I got for 3 times as much elsewhere). Their customer service was also amazing, calling and emailing everything promptly. Read less
Services Used: Jewelry
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CPeng
Wedding:
11/15/2008
4.6/5.0
My husband and I LOVE Whiteflash.com. He looked for my engagement ring online - didn't like what he saw, so he e-mailed them and asked them about a potential custom design. They worked with what he wanted and after everything was talked out online, he dropped by their location on Richmond to look at diamonds. When I received the engagement ring - it was absolutely beautiful. I LOVED it!! And apparently so did his friend, who he referred to White Flash (and received a referral check for it). Also, re-sizing my ring 2.5 sizes smaller was free. So when it came time to buy wedding bands, I tried another vendor, purchased a ring (because it was cheaper), and decided I didn't like how it looked at all next to my engagement ring. Dissatisfied, we returned it and e-mailed the WhiteFlash consultants again - immediately they sent us several potential bands which matched my engagement ring - we purchased, and again I LOVED it!!

WhiteFlash consultants are extremely professional, the rings are beautiful, and overall the experience with them was painless and very good.
My husband and I LOVE Whiteflash.com. He looked for my engagement ring online - didn't like what he saw, so he e-mailed Read more...
My husband and I LOVE Whiteflash.com. He looked for my engagement ring online - didn't like what he saw, so he e-mailed them and asked them about a potential custom design. They worked with what he wanted and after everything was talked out online, he dropped by their location on Richmond to look at diamonds. When I received the engagement ring - it was absolutely beautiful. I LOVED it!! And apparently so did his friend, who he referred to White Flash (and received a referral check for it). Also, re-sizing my ring 2.5 sizes smaller was free. So when it came time to buy wedding bands, I tried another vendor, purchased a ring (because it was cheaper), and decided I didn't like how it looked at all next to my engagement ring. Dissatisfied, we returned it and e-mailed the WhiteFlash consultants again - immediately they sent us several potential bands which matched my engagement ring - we purchased, and again I LOVED it!!

WhiteFlash consultants are extremely professional, the rings are beautiful, and overall the experience with them was painless and very good. Read less
Services Used: Jewelry
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socalbride83
Wedding:
7/5/2008
5.0/5.0
We were extremely impressed with the quality and service of Whiteflash.com. We shopped in some local stores to get an idea of what we wanted and then did comparison shopping online. It may seem crazy to buy jewelry online but once you have an idea of the cut and clarity of diamond you want you can get some great deals if you look around. Low overhead means that they don't have to mark up the jewelry as high to be able to make a profit. I chose a diamond wedding band. I could get better quality diamonds and a platinum band for less than the price of a diamond band in white gold at Robbins Bros for the same carat weight. Even the setting was superior.

When we ordered the were very good about updating us on the status of our order via email. They even sent in pictures ahead of time when they finished making the ring. They custom make each ring to order and it still arrived in a few days! I am so impressed with them and will recommend them to anyone who is looking to purchase jewelry. The have expert jewelers and they will make anything you want.
We were extremely impressed with the quality and service of Whiteflash.com. We shopped in some local stores to get an idea Read more...
We were extremely impressed with the quality and service of Whiteflash.com. We shopped in some local stores to get an idea of what we wanted and then did comparison shopping online. It may seem crazy to buy jewelry online but once you have an idea of the cut and clarity of diamond you want you can get some great deals if you look around. Low overhead means that they don't have to mark up the jewelry as high to be able to make a profit. I chose a diamond wedding band. I could get better quality diamonds and a platinum band for less than the price of a diamond band in white gold at Robbins Bros for the same carat weight. Even the setting was superior.

When we ordered the were very good about updating us on the status of our order via email. They even sent in pictures ahead of time when they finished making the ring. They custom make each ring to order and it still arrived in a few days! I am so impressed with them and will recommend them to anyone who is looking to purchase jewelry. The have expert jewelers and they will make anything you want. Read less
Services Used: Jewelry
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Melissa
Wedding:
10/27/2007
4.8/5.0
My husband designed my engagement ring working with them and then they made the wedding band to match! They are both gorgeous.
My husband designed my engagement ring working with them and then they made the wedding band to match! They are both Read more...
My husband designed my engagement ring working with them and then they made the wedding band to match! They are both gorgeous. Read less
Services Used: Jewelry
Wwnetwork-128
Julie
Wedding:
10/7/2007
5.0/5.0
A few hours ago...was a bit delayed in picking it up. I put it on for a 15 minute photo shoot and to just try it on but I''m scared to wear it. It''s in the box right now. I''m not sure what I''m afraid of....perfection? I will sent a more thought out and proper thank you to you and your team, but for now I''ll just say I am blown away by the performance of this stone. It truly makes my other one look like a dud...and it appraised very well (twice...the first time and after I reset it) and I was told it was quite a nice stone. This one blows it out of the water....truly. It looked a smidgen smaller then I had hoped for when I opened the box...but on my finger it seemed to grow (strange). It''s absolutely spectacular. I LOVE, LOVE, LOVE the legato head and the micro pave setting. I have already played around with the little viewer thingy that came in the box and was even able to see the arrows on the melee! Impressive! Thank you SO much for guiding me through this process and for being so patient with me! I could not be more thrilled. Excuse me while I go stare into the box some more.... :)
A few hours ago...was a bit delayed in picking it up. I put it on for a 15 minute photo shoot and to just try it on but Read more...
A few hours ago...was a bit delayed in picking it up. I put it on for a 15 minute photo shoot and to just try it on but I''m scared to wear it. It''s in the box right now. I''m not sure what I''m afraid of....perfection? I will sent a more thought out and proper thank you to you and your team, but for now I''ll just say I am blown away by the performance of this stone. It truly makes my other one look like a dud...and it appraised very well (twice...the first time and after I reset it) and I was told it was quite a nice stone. This one blows it out of the water....truly. It looked a smidgen smaller then I had hoped for when I opened the box...but on my finger it seemed to grow (strange). It''s absolutely spectacular. I LOVE, LOVE, LOVE the legato head and the micro pave setting. I have already played around with the little viewer thingy that came in the box and was even able to see the arrows on the melee! Impressive! Thank you SO much for guiding me through this process and for being so patient with me! I could not be more thrilled. Excuse me while I go stare into the box some more.... :) Read less
Services Used: Jewelry
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adickey
Wedding:
7/2/2005
0.6/5.0
After choosing them to make my diamond eternity and platinum wedding band, something that should have been a positive experience, and a positive memory, I received a ring that was made incorrectly. I had provided VERY specific instructions and requests. Only one of those was met. They immediately offered to remake it, still not quite right. So they remade it again, and while it wasn't right, I was running out of time so I just accepted it. Within one wearing, stress fractures were starting to show. And I didn't even use my hand with it on. I had simply put it on, and put on my engagement ring. I took it to a local jeweler who told me that's not normal. So I contacted Whiteflash and they instructed me to send it back. At that time it was also noticed there was a few spots of porousity showing through and a chipped stone. They replaced the stone, and sent me the ring back. I immediately spotted a huge crack in the platinum. I sent it back. My options were pretty much let them remake it or remake it into a half-eternity band. I opted to go half-eternity hoping this might solve any problems. WRONG. Again with the stress cracks and spots. SO I again called them.

After pulling a superhuman feat in the midst of an impending hurricane, which I much appreciated and felt bad about since yknow, they risked their lives to help me...I thought I would be getting a totally perfect ring and I finally got what I thought was a viable ring, only to have cracking start within about 10 wearings. I don't wear my rings daily, and if I do, I literally do NOTHING with my hand while it's on. Literally. I won't even touch the rubber steering wheel in my car. So when I see a crack forming, in platinum, that would be really weird.

So again I called them. They had me sent it back again (now keep in mind, shipping back and forth was $40ish each time out of my pocket as they only accept Registered and Insured packages), and I asked what we could do in this instance as I was tired of getting this remade. I asked about premade situations, like a premade setting from Ingwer/Stuller, that would fit my stones or different stones for a final equal weight. They were unable/unwilling to accommodate that, and my husband and I had to argue with them and their lawyer with some pretty unnecessary threats of legal action because I had publicly discussed this situation on a forum designed to protect consumers...which apparently Whiteflash has a stronger partnership with than is publicly admitted. So instead of remaking the ring, or resetting the stones in a premade setting, they simply rhodiumplated the last ring and sent it back. We rejected the ring and took a partial refund, which was an unfair value but at this point, I was so tired of dealing with them and this situation, I just took it to be done. Small price to pay to be rid of it all, I thought.

I can hold them solely responsible for destroying the memory associated with the ring ceremony during my wedding and ruining the meaning behind my wedding ring. I no longer have the sentimental attachment to that symbol. I just have a replacement ring from another jeweler who made it right the first time with no drama. And everytime I see my gorgeous ring from SOMEONE ELSE, I have to relive that ridiculous ordeal with Whiteflash.

The diamonds are great, beautiful. The metalwork and service end...they suck.
Steer clear.
After choosing them to make my diamond eternity and platinum wedding band, something that should have been a positive Read more...
After choosing them to make my diamond eternity and platinum wedding band, something that should have been a positive experience, and a positive memory, I received a ring that was made incorrectly. I had provided VERY specific instructions and requests. Only one of those was met. They immediately offered to remake it, still not quite right. So they remade it again, and while it wasn't right, I was running out of time so I just accepted it. Within one wearing, stress fractures were starting to show. And I didn't even use my hand with it on. I had simply put it on, and put on my engagement ring. I took it to a local jeweler who told me that's not normal. So I contacted Whiteflash and they instructed me to send it back. At that time it was also noticed there was a few spots of porousity showing through and a chipped stone. They replaced the stone, and sent me the ring back. I immediately spotted a huge crack in the platinum. I sent it back. My options were pretty much let them remake it or remake it into a half-eternity band. I opted to go half-eternity hoping this might solve any problems. WRONG. Again with the stress cracks and spots. SO I again called them.

After pulling a superhuman feat in the midst of an impending hurricane, which I much appreciated and felt bad about since yknow, they risked their lives to help me...I thought I would be getting a totally perfect ring and I finally got what I thought was a viable ring, only to have cracking start within about 10 wearings. I don't wear my rings daily, and if I do, I literally do NOTHING with my hand while it's on. Literally. I won't even touch the rubber steering wheel in my car. So when I see a crack forming, in platinum, that would be really weird.

So again I called them. They had me sent it back again (now keep in mind, shipping back and forth was $40ish each time out of my pocket as they only accept Registered and Insured packages), and I asked what we could do in this instance as I was tired of getting this remade. I asked about premade situations, like a premade setting from Ingwer/Stuller, that would fit my stones or different stones for a final equal weight. They were unable/unwilling to accommodate that, and my husband and I had to argue with them and their lawyer with some pretty unnecessary threats of legal action because I had publicly discussed this situation on a forum designed to protect consumers...which apparently Whiteflash has a stronger partnership with than is publicly admitted. So instead of remaking the ring, or resetting the stones in a premade setting, they simply rhodiumplated the last ring and sent it back. We rejected the ring and took a partial refund, which was an unfair value but at this point, I was so tired of dealing with them and this situation, I just took it to be done. Small price to pay to be rid of it all, I thought.

I can hold them solely responsible for destroying the memory associated with the ring ceremony during my wedding and ruining the meaning behind my wedding ring. I no longer have the sentimental attachment to that symbol. I just have a replacement ring from another jeweler who made it right the first time with no drama. And everytime I see my gorgeous ring from SOMEONE ELSE, I have to relive that ridiculous ordeal with Whiteflash.

The diamonds are great, beautiful. The metalwork and service end...they suck.
Steer clear. Read less
Services Used: Jewelry

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