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Wickersham Jewelry

Wausau , WI

LOCATION

Wausau, WI US

WEBSITE

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Jewelry

REVIEWS

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4.1/5.0
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Anonymous
Wedding:
[Private]
1.0/5.0
I would highly NOT recommend Wickersham Jewelry. I have had a very unpleasant very disappointing experience and want to let all know what they should expect from this jeweler.
There product is of high quality but their flexibility or should I say willingness is much to be desired.
My finance purchased an engagement through the dealer in Marshfield with the understanding that if this ring wasn't the one I truly desired that there would be absolutely no problem exchanging for another. The ring was beautiful however I would prefer white gold rather than the yellow gold. I brought this ring still brand new never worn or resized in any way to the dealer in Rhinelander. The gentlemen informed me that he would check to see if I could get this ring in white gold. Keep in mind that on their website I would have been able to order this ring in white gold. Two days later I received a call from this fellow stating that it was no longer available in white gold. A little confused knowing that I could still order this online I called the Wausau branch and spoke to the store manager, she told that it was in fact available in white gold but I would not be able to exchange the ring. She did tell me though that I could purchase a whole new set because they were not able to exchange or put my ring towards this new one?? For a small fee I could just have my ring plated to resemble white gold??? Really ...... I would expected more from a jeweler of this standing being in business as long as they have been, do they not need our business any longer?? Better training for their sales staff?? Something has truly fallen short here. Please do your research prior to purchase.
I would highly NOT recommend Wickersham Jewelry. I have had a very unpleasant very disappointing experience and want to Read more...
I would highly NOT recommend Wickersham Jewelry. I have had a very unpleasant very disappointing experience and want to let all know what they should expect from this jeweler.
There product is of high quality but their flexibility or should I say willingness is much to be desired.
My finance purchased an engagement through the dealer in Marshfield with the understanding that if this ring wasn't the one I truly desired that there would be absolutely no problem exchanging for another. The ring was beautiful however I would prefer white gold rather than the yellow gold. I brought this ring still brand new never worn or resized in any way to the dealer in Rhinelander. The gentlemen informed me that he would check to see if I could get this ring in white gold. Keep in mind that on their website I would have been able to order this ring in white gold. Two days later I received a call from this fellow stating that it was no longer available in white gold. A little confused knowing that I could still order this online I called the Wausau branch and spoke to the store manager, she told that it was in fact available in white gold but I would not be able to exchange the ring. She did tell me though that I could purchase a whole new set because they were not able to exchange or put my ring towards this new one?? For a small fee I could just have my ring plated to resemble white gold??? Really ...... I would expected more from a jeweler of this standing being in business as long as they have been, do they not need our business any longer?? Better training for their sales staff?? Something has truly fallen short here. Please do your research prior to purchase. Read less
Services Used: Jewelry
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Jill
Wedding:
7/23/2011
5.0/5.0
Wickersham's has been our family's jeweler for many years, but since I now live in Milwaukee I thought it would be too far to travel to get our wedding bands. After failed attempts in the Milwaukee area we decided to check out Wickersham's on one of our trips up north. I have to say they were absolutely amazing in so many ways. First, they were very fair in their pricing as anywhere else we went would not adjust the price of my husbands band for his small ring size. Second, my engagement ring was my husband's great grandmother's ring and although we had found bands that would look nice Wickersham's designed a set of custom bands for my ring that are amazing! Shannon was great to work with and very easy to work with us even with the long travel time in between.
Wickersham's has been our family's jeweler for many years, but since I now live in Milwaukee I thought it would be too far Read more...
Wickersham's has been our family's jeweler for many years, but since I now live in Milwaukee I thought it would be too far to travel to get our wedding bands. After failed attempts in the Milwaukee area we decided to check out Wickersham's on one of our trips up north. I have to say they were absolutely amazing in so many ways. First, they were very fair in their pricing as anywhere else we went would not adjust the price of my husbands band for his small ring size. Second, my engagement ring was my husband's great grandmother's ring and although we had found bands that would look nice Wickersham's designed a set of custom bands for my ring that are amazing! Shannon was great to work with and very easy to work with us even with the long travel time in between. Read less
Services Used: Jewelry
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Julie
Wedding:
10/30/2009
5.0/5.0
I live in Nashville, TN, but knew that I wanted to get my ring from Wickersham Jewelry in Marshfield. They have always been an excellent jeweler and taken excellent care of my family. When I couldn't find exactly what I was looking for, they had a ring made for me that I absolutely ADORE. It was worth a trip to Wisconsin to get the perfect wedding ring!!
I live in Nashville, TN, but knew that I wanted to get my ring from Wickersham Jewelry in Marshfield. They have always Read more...
I live in Nashville, TN, but knew that I wanted to get my ring from Wickersham Jewelry in Marshfield. They have always been an excellent jeweler and taken excellent care of my family. When I couldn't find exactly what I was looking for, they had a ring made for me that I absolutely ADORE. It was worth a trip to Wisconsin to get the perfect wedding ring!! Read less
Services Used: Jewelry
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Samantha
Wedding:
5/17/2008
5.0/5.0
My ring was custom made to match my engagement ring and everything fit perfectly and it was exactly what I wanted.
My ring was custom made to match my engagement ring and everything fit perfectly and it was exactly what I wanted.
My ring was custom made to match my engagement ring and everything fit perfectly and it was exactly what I wanted. Read less
Services Used: Jewelry
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kelsey
Wedding:
3/24/2007
4.6/5.0
custom jewelry, great service, repairs and quality. highly recommended.
custom jewelry, great service, repairs and quality. highly recommended.
custom jewelry, great service, repairs and quality. highly recommended. Read less
Services Used: Jewelry
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