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Wilderness Resort

Wisconsin Dells , WI
CONTACT US
CONTACT US

LOCATION

511 East Adams Street
Wisconsin Dells, WI 53965 US (map)

WEBSITE

View website
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Wedding Venue

PHOTOS

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INFO FOR WEDDING VENUE

When was your venue built?
1990
Describe your venue:
Banquet Hall, Hotel
Describe the style of your venue
Classic / Traditional, Modern
What wedding services does your venue provide?
Bridal Shower, Ceremony, Engagement Party, Reception
What is the maximum capacity of your venue?
1000
How many event spaces or rooms does your venue offer?
4
Does your venue offer an indoor space?
Yes
Does your venue offer a covered outdoor space?
No
Does your venue offer an uncovered outdoor space?
Yes
Does your venue have on-site accommodations?
No
What is the minimum rental fee for your venue?
0
Bar Service
Offered in-house
Is bar service included in the minimum rental fee?
Yes
Catering
Offered in-house
Is catering included in the minimum rental fee?
Yes
Event Coordination
Offered in-house
Is event coordination included in the minimum rental fee?
Yes

REVIEWS

4.6
out of 5.0
4.5/5.0
4.5/5.0
4.6/5.0
4.4/5.0
4.7/5.0
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Nicole
Wedding:
5/30/2014
5.0/5.0
We had our wedding at the Wild Rock Golf Course and the reception at the Wild Rock Clubhouse. It was absolutely perfect and we could not be happier with the event, the staff or the process leading up to the day. Highly recommend this location for any celebration, especially a wedding.
We had our wedding at the Wild Rock Golf Course and the reception at the Wild Rock Clubhouse. It was absolutely perfect Read more...
We had our wedding at the Wild Rock Golf Course and the reception at the Wild Rock Clubhouse. It was absolutely perfect and we could not be happier with the event, the staff or the process leading up to the day. Highly recommend this location for any celebration, especially a wedding. Read less
Services Used: Wedding Venue
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Tracy
Wedding:
5/17/2014
4.6/5.0
Our top priorities for the wedding were: good food, good DJ to keep everyone dancing all night and to keep the beverages flowing. As everyone was from out of town, and quite a few out of state, this really made for the great weekend getaway we wanted our guests to enjoy, and judging by how full the dance floor was at the end of the night - they certainly did!

We worked primarily with Jennifer up until the wedding ceremony, and were so very pleased with our entire experience! She was so helpful and patient every time I had a list of questions, despite the fact that she probably gets the same things all. the. time. Her responses were always pretty prompt, no communication issues at all.

For the rehearsal and during the wedding dinner/reception, there were others around helping to make sure everything ran smooth (Jennifer wasn't because there were several other weddings there the same weekend as ours.) Between our DJ (Jukebox DJ's - great!) and the catering staff, I felt that things went on schedule as they needed to, if they had a ? or wine/beer was getting low, they let us know, but otherwise, they just took care of things and we were free to just enjoy the night!

Loved having the room to get ready in day of! It was a nice room and worked great to have hair/makeup right there. TIP: Go with the popcorn machine for a late night snack; it was a hit!

While the food and beverage costs were more that we would have preferred going into the wedding process, the food especially was well received by our guests (huge serving for the chicken!) and the final bill was in line or a tad under what we were bracing for. Jennifer and staff were VERY flexible in accommodating our preferences, even day of for something like switching out the tablecloths on the bar tables.

Very pleased, and love the fact that we can come back to stay here and someday with our kids, and have great memories of the town and the Wilderness.
Our top priorities for the wedding were: good food, good DJ to keep everyone dancing all night and to keep the beverages Read more...
Our top priorities for the wedding were: good food, good DJ to keep everyone dancing all night and to keep the beverages flowing. As everyone was from out of town, and quite a few out of state, this really made for the great weekend getaway we wanted our guests to enjoy, and judging by how full the dance floor was at the end of the night - they certainly did!

We worked primarily with Jennifer up until the wedding ceremony, and were so very pleased with our entire experience! She was so helpful and patient every time I had a list of questions, despite the fact that she probably gets the same things all. the. time. Her responses were always pretty prompt, no communication issues at all.

For the rehearsal and during the wedding dinner/reception, there were others around helping to make sure everything ran smooth (Jennifer wasn't because there were several other weddings there the same weekend as ours.) Between our DJ (Jukebox DJ's - great!) and the catering staff, I felt that things went on schedule as they needed to, if they had a ? or wine/beer was getting low, they let us know, but otherwise, they just took care of things and we were free to just enjoy the night!

Loved having the room to get ready in day of! It was a nice room and worked great to have hair/makeup right there. TIP: Go with the popcorn machine for a late night snack; it was a hit!

While the food and beverage costs were more that we would have preferred going into the wedding process, the food especially was well received by our guests (huge serving for the chicken!) and the final bill was in line or a tad under what we were bracing for. Jennifer and staff were VERY flexible in accommodating our preferences, even day of for something like switching out the tablecloths on the bar tables.

Very pleased, and love the fact that we can come back to stay here and someday with our kids, and have great memories of the town and the Wilderness. Read less
Services Used: Wedding Venue
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Corine
Wedding:
8/24/2013
5.0/5.0
Glacier Canyon Lodge was a wonderful place to get married. Jen was extremely helpful and responsive from our first tour through all of my emails while frantically planning and during the day itself! We received so many compliments about the venue, service and food! Everything went so smoothly I could not have asked for better. Also, the ceremony location outside is beautiful and a great background for pictures. A big bonus was having the room block right down the hall which was very convenient for our guests. I would highly recommend!
Glacier Canyon Lodge was a wonderful place to get married. Jen was extremely helpful and responsive from our first tour Read more...
Glacier Canyon Lodge was a wonderful place to get married. Jen was extremely helpful and responsive from our first tour through all of my emails while frantically planning and during the day itself! We received so many compliments about the venue, service and food! Everything went so smoothly I could not have asked for better. Also, the ceremony location outside is beautiful and a great background for pictures. A big bonus was having the room block right down the hall which was very convenient for our guests. I would highly recommend! Read less
Services Used: Wedding Venue
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Erin
Wedding:
8/18/2012
5.0/5.0
Jennifer & elli at the wilderness were amazing to work with! They made my wedding day awesome and I were extremely helpful and always answered all my questions very fast!!! Also loved the wilderness & had a great time at the resort for my wedding!!!!
Jennifer & elli at the wilderness were amazing to work with! They made my wedding day awesome and I were extremely helpful Read more...
Jennifer & elli at the wilderness were amazing to work with! They made my wedding day awesome and I were extremely helpful and always answered all my questions very fast!!! Also loved the wilderness & had a great time at the resort for my wedding!!!! Read less
Services Used: Wedding Venue
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Marla
Wedding:
7/25/2009
5.0/5.0
Great food, great service, very accomodating.
Great food, great service, very accomodating.
Great food, great service, very accomodating. Read less
Services Used: Wedding Venue
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jmhenze
Wedding:
8/2/2008
5.0/5.0
The Wilderness did a great job with everything for my wedding. We had our ceremony on the patio and they provided all of the chairs. They were quick to change anything that I didn't like....it was perfect!
The Wilderness did a great job with everything for my wedding. We had our ceremony on the patio and they provided all of Read more...
The Wilderness did a great job with everything for my wedding. We had our ceremony on the patio and they provided all of the chairs. They were quick to change anything that I didn't like....it was perfect! Read less
Services Used: Catering, Wedding Venue
Default vendor profile pic
Anonymous
Wedding:
1+ year ago
4.4/5.0
Wedding planners were really helpful but the day of, the wrong color arch was used. Only other complaint is how they handled billing. They had forgotten to put some alcohol on our final bill (line item was there but they forgot to add the cost in the total) and without informing us of the mistake, charged our card the difference, which forced us to track them down to find out what the charges were for. When we questioned it, they accused us of trying to get something for free. Not a good way to handle business when we are spending a lot of money there for their services. Also tried to charge my husband more for a room the night before the wedding than they charged me (we each got a room for our side of the wedding party). Not sure why the difference, but they did agree to refund the difference after we brought it to their attention. If you consider this venue, make sure you check every single charge and get all items agreed to in writing. The contract is built in a way that they can bill you any time for any amount, so be careful there.
Wedding planners were really helpful but the day of, the wrong color arch was used. Only other complaint is how they Read more...
Wedding planners were really helpful but the day of, the wrong color arch was used. Only other complaint is how they handled billing. They had forgotten to put some alcohol on our final bill (line item was there but they forgot to add the cost in the total) and without informing us of the mistake, charged our card the difference, which forced us to track them down to find out what the charges were for. When we questioned it, they accused us of trying to get something for free. Not a good way to handle business when we are spending a lot of money there for their services. Also tried to charge my husband more for a room the night before the wedding than they charged me (we each got a room for our side of the wedding party). Not sure why the difference, but they did agree to refund the difference after we brought it to their attention. If you consider this venue, make sure you check every single charge and get all items agreed to in writing. The contract is built in a way that they can bill you any time for any amount, so be careful there. Read less
Services Used: Wedding Venue
Default vendor profile pic
Anonymous
Wedding:
2+ years ago
4.0/5.0
Not super cheap, but worth knowing you have to only pay one place for the ceremony and reception
Not super cheap, but worth knowing you have to only pay one place for the ceremony and reception
Not super cheap, but worth knowing you have to only pay one place for the ceremony and reception Read less
Services Used: Wedding Venue
Default vendor profile pic
Anonymous
Wedding:
1+ year ago
5.0/5.0
Great location and professional staff
Great location and professional staff
Great location and professional staff Read less
Services Used: Wedding Venue
Default vendor profile pic
Anonymous
Wedding:
1+ year ago
2.4/5.0
Planning our wedding at Glacier Canyon lodge was an extremely frustrating experience. Although we were very satisfied with the catering & staff the actual night of our reception, the struggles with housekeeping/customer service would not lead us to recommend this venue.
Most of our frustrations lie with the Coordinator & housekeeping staff - We were living out of state, most of our planning and interactions were done via phone/email. multiple days for responses to phone calls and questions we outlined in our emails were rarely answered fully and promptly. specific requests were promised the entire way through the prcoess and then were not honored on the day of. Many details were 'lost' in the communications process. there was a ton of un needed stress.

Convention/Catering Staff/Ballroom
we were extremely satisfied with the service we received from the banquet staff & received many compliments on the food

Hotel Rooms
Groom had stayed the night before. We returned to a room that had no housekeeping service, the bed was unmade, there were wet towels on the floor & the iron & board in the middle of the room where the groom had left them. Someone had come into the room with champagne & glasses for us. Yet no housekeeping at all had been performed on the room. We were absolutely appalled by the lack of customer service. We had just spent $$$ & we didn’t even have a clean room to come back to. There is no way that the person who came in with the champagne didn’t notice this room was messy. There is no excuse for this. It was our WEDDING NIGHT!! After we complained that night & again the next morning we received an email that said ‘we hope this wasn’t an inconvenience to you’ offering a ‘free’ one night stay as an apology. We never received any sort of gift certificate for our ‘free one night stay’.
Planning our wedding at Glacier Canyon lodge was an extremely frustrating experience. Although we were very satisfied with Read more...
Planning our wedding at Glacier Canyon lodge was an extremely frustrating experience. Although we were very satisfied with the catering & staff the actual night of our reception, the struggles with housekeeping/customer service would not lead us to recommend this venue.
Most of our frustrations lie with the Coordinator & housekeeping staff - We were living out of state, most of our planning and interactions were done via phone/email. multiple days for responses to phone calls and questions we outlined in our emails were rarely answered fully and promptly. specific requests were promised the entire way through the prcoess and then were not honored on the day of. Many details were 'lost' in the communications process. there was a ton of un needed stress.

Convention/Catering Staff/Ballroom
we were extremely satisfied with the service we received from the banquet staff & received many compliments on the food

Hotel Rooms
Groom had stayed the night before. We returned to a room that had no housekeeping service, the bed was unmade, there were wet towels on the floor & the iron & board in the middle of the room where the groom had left them. Someone had come into the room with champagne & glasses for us. Yet no housekeeping at all had been performed on the room. We were absolutely appalled by the lack of customer service. We had just spent $$$ & we didn’t even have a clean room to come back to. There is no way that the person who came in with the champagne didn’t notice this room was messy. There is no excuse for this. It was our WEDDING NIGHT!! After we complained that night & again the next morning we received an email that said ‘we hope this wasn’t an inconvenience to you’ offering a ‘free’ one night stay as an apology. We never received any sort of gift certificate for our ‘free one night stay’. Read less
Services Used: Wedding Venue

MAP

 
511 East Adams Street, Wisconsin Dells, WI 53965 See On Map
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