Nophoto-130
(3)

Williams-Sonoma Wedding and Gift Registry

San Francisco , CA
CONTACT US
CONTACT US

LOCATION

Nationwide
San Francisco, CA US 94114 (map)

PHONE

415-616-8635

WEBSITE

View website
Please let this vendor know that you found them on the WeddingWire Network.
Unique Services

REVIEWS

0.6
out of 5.0
0.3/5.0
0.3/5.0
0.5/5.0
1.2/5.0
0.5/5.0
Sort by
Default-vendor-profile-pic
Anonymous
Wedding:
Recently Married
0.7/5.0
Williams Sonoma has an excellent selection of kitchen tools and serving pieces. But their customer service is horrible. You can return items to a store without paying shipping, but you have to wait several weeks to get store credit mailed to you. Shipping is excruciatingly slow, especially immediately following the wedding. It takes a minimum of a week for Williams Sonoma to provide a UPS tracking number, and gifts ordered after the wedding took over 2 weeks. This us very inconvenient for couples who may be traveling on a honeymoon. Williams Sonoma allows couples to specify a different address after the event, but the delay in applying the address makes it useless. Definitely register with UPS MyChoice to help you manage Williams Sonoma's slow and inept shipping process. Also don't plan on exchanging gifts for other merchandise unless you want to wait 6 weeks to make the exchange.
Williams Sonoma has an excellent selection of kitchen tools and serving pieces. But their customer service is horrible. Read more...
Williams Sonoma has an excellent selection of kitchen tools and serving pieces. But their customer service is horrible. You can return items to a store without paying shipping, but you have to wait several weeks to get store credit mailed to you. Shipping is excruciatingly slow, especially immediately following the wedding. It takes a minimum of a week for Williams Sonoma to provide a UPS tracking number, and gifts ordered after the wedding took over 2 weeks. This us very inconvenient for couples who may be traveling on a honeymoon. Williams Sonoma allows couples to specify a different address after the event, but the delay in applying the address makes it useless. Definitely register with UPS MyChoice to help you manage Williams Sonoma's slow and inept shipping process. Also don't plan on exchanging gifts for other merchandise unless you want to wait 6 weeks to make the exchange. Read less
Services Used: Unique Services
Default-vendor-profile-pic
Private User
Wedding:
5/10/2014
0.5/5.0
HUGE issues with our registry... from duplicate items, to problems with returns and exchanges, to not getting the completion discount... TOTAL disaster. Would absolutely NOT recommend to anyone. You'd expect given the prices of things that they would value customers and want to create loyal customers for life, but apparently they're out to make a quick buck from weddings and couldn't care less about the customer experience. Have been told by other recent brides that they were treated similarly poorly.
HUGE issues with our registry... from duplicate items, to problems with returns and exchanges, to not getting the Read more...
HUGE issues with our registry... from duplicate items, to problems with returns and exchanges, to not getting the completion discount... TOTAL disaster. Would absolutely NOT recommend to anyone. You'd expect given the prices of things that they would value customers and want to create loyal customers for life, but apparently they're out to make a quick buck from weddings and couldn't care less about the customer experience. Have been told by other recent brides that they were treated similarly poorly. Read less
Services Used: Unique Services
Default-vendor-profile-pic
max
Wedding:
6/12/2010
0.5/5.0
With high expectations and excitement for a good friend's wedding, I tried to order a long list of products from WILLIAMS-SONOMA website in December, 2010
What a nightmare! So many errors and lost items from the final list. Multiple charges to credit cards for the items no on the final list.
Hours waiting via helpline with rude responses. Insist on charging shipping fee even after cancel all products. Luckly, my friend had a registry at another vendor, where online and on phone were all pleasant.

I have been shopping online for years and over hundreds on-line transactions with tons of vendors. WILLIAMS-SONOMA is the worst.
With high expectations and excitement for a good friend's wedding, I tried to order a long list of products from Read more...
With high expectations and excitement for a good friend's wedding, I tried to order a long list of products from WILLIAMS-SONOMA website in December, 2010
What a nightmare! So many errors and lost items from the final list. Multiple charges to credit cards for the items no on the final list.
Hours waiting via helpline with rude responses. Insist on charging shipping fee even after cancel all products. Luckly, my friend had a registry at another vendor, where online and on phone were all pleasant.

I have been shopping online for years and over hundreds on-line transactions with tons of vendors. WILLIAMS-SONOMA is the worst. Read less
Services Used: Favors & Gifts

MAP

 
Nationwide, San Francisco, CA 94114 See On Map
Thanks for visiting the vendor listing for Williams-Sonoma Wedding and Gift Registry
Please let this vendor know that you found them on the WeddingWire Network.
Ww_logo
 
Nophoto-220